Avbob Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Branch Administration – Philippi Life Office (FTC – Maternity Leave)

Job Reference Number: TA/PH/FA/25
Department: 704 – BRANCH ADMINISTRATION TEMPS
Business Unit:
Industry: Insurance
Job Type: Temp
Positions Available: 1
Salary: Market Related

Maternity Leave

Job Description

We are searching an individual with excellent administration skills to join our Philippi Life Office as a branch administration clerk (FTC). You will  be responsible for delivery of excellent customer service to our policy holders and to ensure that client requests are  is processed efficiently, effectively and accurately within the allotted time.

You will be working for a company that is over 100 years old with strong values which are customer centric.  In return for your services, you will be paid a competitive remuneration package.  You will be working for an organization that values employee development and rewards excellent performance.

• General reception duties to welcome clients
• Receive and assist walk-in clients with enquiries in line with the client services policy and procedure and/or refer to the relevant department
• Utilize resources and obtain necessary knowledge and skills to handle and complete enquiries
• Communicate processes and or delays and system problems to waiting clients
• Handling of claims, policy services and premium administrative duties relating to client’s policies
• Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
• Prepare cash for daily banking at the finance department
• Referral of new business to the relevant consultant
• Handle all fraud allegations and complaints
• Monthly and weekly statistics report writing
• General office duties

Job Requirements

•  Grade 12
• 2-3 years’ relevant office administration experience will be a definite advantage

Click here to apply

Clerk: Stop Orders

Job Reference Number: 109CL17.
Department: 109 – PREMIUM ADMINISTRATION STOP ORDERS
Business Unit:
Industry: Insurance
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The above mentioned role exist in the Premium administration department

Job Description

We are looking for a customer orientated individual to join our Stop Orders team. You will be responsible for ensuring that all payments received from the institutions are processed accurately, correctly in a timeous manner as per the schedules received and maintaining ABOB’s books and to make sure that the policies are kept intact.

You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

• Ensure all policy applications are filed accurately, correctly and timeously.
• Reconciliation of monthly premiums received from the institutions.
• Processing of daily correspondence and discrepancy reports.
• Updating all details on policies and correspondence should be sent to the work desk.
• Checking and updating of schedules.
• Handling of telephonic queries.
• Providing statistics and assistance to the senior clerk.

Job Requirements

• You should be in possession of a Grade 12 certificate.
• At least 1 – 2 years relevant experience in the insurance industry.
• You should be computer literate (MS Office)
• Good customer service orientated. G
• Good communication and interpersonal skills.
• Accuracy and figure orientated (reconciliations).

Equity Statement: We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. “Preference will be given to suitably qualified individuals from previously disadvantaged groups in South Africa.”

Click here to apply

Financial Associate (Witbank)

Job Reference Number: FA/ WITB
Department: INSM – INSURANCE MARKETING
Business Unit:
Industry: Insurance
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The above-mentioned position exists at the Witbank Area and will report to the Branch Manager’s/ District Manager’s/ Team Leader’s. The incumbent will be responsible to market funeral policies and other Avbob related products.

Job Description

• Marketing of Funeral Insurance, Savings Plans and related products
• Recruit funerals for the Funeral Division

Job Requirements

• Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
• Comply with FAIS legislation for registration as Fit and Proper individuals:
• Applicants who entered the industry as follows:
• From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
• From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
• All those appointed in the industry from the year 2010 onwards require a full FAIS recognizedqualification
• Clear ITC credit record
• Clear criminal record
• RE 5 will be an advantage
• Marketing experience

Click here to apply

Financial Associate (Pretoria North)

Job Reference Number: FA/ PTANN
Department: INSM – INSURANCE MARKETING
Business Unit:
Industry: Insurance
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The above-mentioned position exists at the Pretoria North Area and will report to the Branch Managers/ District Managers/ Team Leaders. The incumbent will be responsible to ensure the marketing of Funeral Insurance, Savings Plans and related Avbob products.

Job Description

• Marketing of Funeral Insurance, Savings Plans and related products
• Recruit funerals for the Funeral Division

Job Requirements

• Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
• Comply with FAIS legislation for registration as Fit and Proper individuals:
• Applicants who entered the industry as follows:
• From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
• From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
• All those appointed in the industry from the year 2010 onwards require a full FAIS recognizedqualification
• Clear ITC credit record
• Clear criminal record
• RE 5 will be an advantage
• Marketing experience

Click here to apply

Investigation Facilitator

Job Reference Number: 234IF01/234IF02
Department: 118 – OPERATIONS SUPPORT ALTERNATIVE DISTRIBUTION
Business Unit:
Industry: Insurance
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The above mentioned role exist in the Operations support insurance

Job Description

We are looking for a detail oriented and analytical Investigation Facilitator to join our dynamic team. The successful candidate will be responsible for investigating and resolving discrepancies identified across various business units, including new business, retention, and branches. This role involves analysing evidence, drawing conclusions, and providing actionable recommendations to support compliance, financial accuracy, and business integrity.

You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

Your responsibilities will include:

• Receive and review discrepancy reports from business units, including branches, QA, and retention teams.
• Extract and analyse data from debit lists, broker commission reports, and other financial documents.
• Identify patterns, inconsistencies, or potential risks related to system errors, misrepresentation, or fraud.
• Conduct detailed investigations and compile comprehensive reports with findings and recommendations.
• Liaise with Forensics, HR, and Compliance teams for further investigation and resolution.
• Ensure findings are communicated clearly to management and relevant stakeholders.
• Gather and verify supporting documentation and data to substantiate findings.
• Prepare detailed, professional reports summarising background information, observations, and conclusions.
• Provide feedback to relevant departments and ensure recommendations are implemented effectively.
• Maintain accurate, confidential records of all investigations in accordance with company policy.
• Prepare monthly management reports outlining case statuses, findings, and remedial actions taken.
• Collaborate with departments to implement remedial measures based on investigation outcomes.
• Monitor the progress and effectiveness of corrective actions and provide feedback for improvement.
• Identify recurring issues and recommend process or system improvements to prevent reoccurrence.
• Support management initiatives aimed at improving compliance and internal controls.
• Review and investigate debit reports for tied agents and brokers.
• Track and verify repayment processes and ensure accuracy in debt documentation.
• Communicate findings and repayment updates to relevant teams and confirm financial reconciliations.
• Monitor guaranteed commission top-ups to ensure adherence to internal and regulatory requirements.
• Facilitate the debarment process for tied agents and brokers in line with FSCA requirements.
• Ensure all reports and actions comply with internal audit and governance standards.
• Uphold confidentiality and integrity in all investigation-related activities.

Job Requirements

• Relevant qualification in Finance, Auditing, Risk Management, or Forensics.
• Minimum of 2–3 years’ experience in investigations, audit, or a similar analytical role.
• Strong analytical, problem-solving, and reporting skills.
• High attention to detail and ability to work with sensitive information.
• Excellent communication and stakeholder engagement skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Equity Statement: We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. “Preference will be given to suitably qualified individuals from previously disadvantaged groups in South Africa.”

Click here to apply

We wish you all the best with your applications