Nedbank Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Software Quality Engineer II

Requisition Details

REQ 130548

Job Family

Informaton Technology

Career Stream

IT Operations

Leadership Pipeline

Manage Self: Technical (MST)

FAIS Affected

Job Purpose

Use the automation test kit (frameworks and pre-defined test tools) to inspect, analyse, design, develop, implement and execute on re-useable automated test assets to quality assure the solution and its architecture to ensure the overall quality of the solution, whilst aligning to the prescribed enterprise quality practices and standards.

Job Responsibilities

• Actively participate in the planning, estimation and sizing of products, features, stories to be delivered.
• Delivery of a well-structure and standard designed, quality assurance solutions within the timelines agreed with the delivery team.
• Report and manage the resolution of issues timeously to avoid unplanned expenses which could result in late delivery and stability issues once operational.
• Contribute to the retrospective reviews to introduce efficiencies which will ensure quicker delivery with high quality to our clients.
• Work closely with Test Leads, Chapter Leads, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our client.
• Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders though honest communication which align to the Nedbank Values.
• Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
• Contribute to the systematic breakdown of the business need into manageable feature(s), stories and epics that can be delivered.
• Participate in the backlog grooming.
• Participate in the sprint planning, test estimation and success criteria per story.
• Discuss the low level design and functional requirements with the QA Lead, Application/Solution Architect to understand the approach to test automation.
• Collaborate with the Core Technical Team to continuously improve the test harness, automation frameworks and overall platform.
• Develop the automation code using the automation framework for execution.
• Implement the test automation solutions with the objective that it has adequate coverage within the sprint and can be re-used for regression testing.
• Ensure the test automation solution meets the architectural and development standards that are re-usable and scalable.
• Confirm that the automation test suite implemented is appropriately catalogued and aligns with the governance.
• Responsible for testing of the system or component testing under load, high-availability, recoverability and other fit for purpose software non-funtional testing.
• Log defects using the pre-defined defect management tool and ensure the relevant information is captured accurately that will assist with the root cause analysis.
• Identify potential product risks and communicate to the QA Lead the details and any possible mitigation factors.
• Collaborate with the stakeholder to ensure the resolution of a defect and that the root cause analysis is performed and recorded.
• Report status of testing to the squad daily.
• Participate in all retrospective reviews.
• Participate in the showcase to stakeholders.
  Understand and manage own time based on expected timelines articulated by the line-management and project expectations.
• Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
• Seek ongoing improvements in technical capabilities.
  Mentor the Software Test Engineers within the team to improve their technical capabilities.
• Support the achievement of the  business strategy, objectives and values.
• Stay abreast of developments in field of expertise.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes, models and systems though agile thinking.

Job Responsibilities Continue

• Test Automation of all applications, delivering within the SAFe construct. The candidate will work in a squad, doing in-sprint automation, leverage the approved Toolsets in EQA (Selenium, Appium, JMeter, RestAssured, using JAVA with IntelliJ).

Required Technical Knowledge 

• Quality Assurance Engineering practices
• Java programming skills
• QA Toolsets (eg: Selenium, Appium, Healenium, RestAssured etc)

Essential Qualifications – NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bootcamp training in Agile and DevOps.

Essential Certifications

• ISTQB foundation or equivalent (ISEB)

Preferred Certifications

• Bootcamp training in Agile & DevOps.

Minimum Experience Level

• 5 – 8 years Test automation experience
• Testing of Web & Mobile frontends and APIs
• Insprint automation using established Test Tools and Frameworks
• Non-Functional Testing and integration into DevOps Pipelines

Technical/Professional Knowledge

• Programming (OOP)
• Java Development with J2EE and/or Springboot knowledge (Advanced)
• Automation testing using Selenium
• Use of repository systems ie: Azure Repos
• Testing of Services using automation tools such as Rest Assured (and SOAPUI).
• BDD and TDD
• Continuous Integration (CI) process with Jenkins or Azure Pipelines.
• Agile methodology and working in agile teams
• Use of Maven
• Use of Jira and Confluence
• Exposure to Cloud technology.
• Experience in building stubs.
• Experience in Service Virtualisation

Behavioural Competencies

• Building Partnerships
• Decision Making
• Influencing
• Driving for Results
• Technical/Professional Knowledge and Skills
• High-Impact Communication
• Innovation

Click here to apply

Legal Advisor: NAR

Job Classification

Job Family

Risk, Audit and Compliance

Career Stream

Legal

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To provide legal advise to business unit to mitigate risk to Nedbank.

Job Responsibilities

• Build and sustain business relations to ensure satisfied internal and external stakeholders.
• Ensure continued satisfaction of stakeholders by meeting turnaround times for requests and identifying and addressing issues or concerns through the provision of risk advice.
• Optimise new product development policy execution by ensuring alignment between all stakeholders and relevant business processes.
• Manage stakeholder expectations by providing management information; risk analytics; insights and strategic motivation resulting in the optimal management of these risk disciplines.
• Participate in and provide advice to board; Executive Committee; Management Committee and subcommittees on governance; regulatory; procedural and practice matters by attending; preparing and submitting papers; challenging and monitoring.
• Manage the relationship between Old Mutual and Nedbank Group to ensure alignment and embedding by Nedbank Group of Old Mutual policies and the Group Operating Manual.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys etc.).
• Research and provide training to staff on risk.
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.Green Strategy).
• Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Optimise the risk management performance of Nedbank Group by assisting business to identify; recommend (through reporting; insights and risk analytics) and execute risk management strategies within the Group’s defined risk appetite.

Job Responsibilities Continue

• Provide risk advice to assist and enable business to achieve its risk objectives by developing; managing and executing policies; procedures; practices of a risk nature.
• Provide strategic recommendations that are well supported through insights to relevant decision-making body to improve risk management processes and practices.
• Manage risk by developing mandates for an effective risk management structure.
• Meet internal stakeholder requirements by providing governance, policy, and advisory services.
• Report on the risk management process by generating and presenting risk reports.
• Ensure the requirements of risk; governance and compliance are addressed by embedding a risk culture within Nedbank.
• Provide advice by responding to ad hoc risk requests and queries.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders ‘businesses by highlighting benefits in support of the implementation of recommendations.

People Specification

Essential Qualifications – NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Essential Certifications

Preferred Certifications

Bachelor of Arts: Law , Advanced Diplomas/National 1st Degrees

Minimum Experience Level

2 – 4 years post articles experience

Technical / Professional Knowledge

• Business principles
• Business writing
• Governance, Risk and Controls
• Nedbank culture and values
• Nedbank policies and procedures
• Nedbank vision and strategy
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Stakeholder management
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Communication
• Decision Making
• Managing Work
• Technical/Professional Knowledge and Skills
• Continuous Learning
• Innovation

Click here to apply

Senior Quantitative Analyst

Requisition Details & Talent Acquisition Contact

REQ 120601 – Twanette Coetser 

Pipeline Advert 

Cluster & Location

Total Business Banking and Retail – CVM – Systems and Integrate

135 Rivonia, Sandton – Gauteng 

Career Stream

Quantitative

Senior Quantitative Analyst

Job Purpose

We are looking for a Senior Quantitative Analyst to join our Deal Underwriting: Credit Initiatives and Digital Strategy Team. In this role you will be required to develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives. We look forward to reviewing your application!

Job Responsibilities

• Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.
• Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc requirements.
• Manage client expectations by liaising with stakeholders through the model build process as well as the systems and strategy development process.
• Increase efficiencies through programming and automating processes.
• Enhance business efficiencies and ensure compliance through formal communications and interacting with external bodies.
• Challenge model builds from around the cluster through peer review participation and ensuring best practice.
• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
• Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.
• Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.
• Ensure business process consistency through formal communication; updating and maintaining policies.
• Ensure accuracy and feasibility through impact analysis for newly developed products.
• Review reporting and ensure accuracy through analysis and providing feedback.
• Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.
• Manage access and change control and ensure compliance by creating change logs and restricting/providing access.
• Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.

Minimum Experience Level

• 3-5 years analytics experience (preferably within banking/credit risk exposure)
• Advanced SAS and Python proficiency
• Advance SQL expience a must
• Model building experience (scorecard, credit risk models)
• Exposure to Graph Theory and Graph database
• Strong Analytical and Problem Solving Ability

Qualification

• Post graduate degree in Engineering, Statistics, Mathematics, Data Science or similar Science/Commerce degrees

Type of Exposure

• Analysing situations or data that requires an in depth evaluation of multiple factors
• Developing ways to minimize risks
• Managing conflict situations Influencing stakeholders to obtain buy-in for concepts and ideas
• Sharing information in different ways to increase stakeholders understanding
• Comparing two or more sets of information Working with a group to identify alternative solutions to a problem.
• Interacting with diverse people
• Building and maintaining effective relationships with internal and external stakeholders
• Analysing and interpreting quantitative and qualitative data

Technical / Professional Knowledge

• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Microsoft Excel
• Business Acumen
• Quantitative Skills

Click here to apply

Software Quality Engineer I (SQE I)

Requisition Details

130543

Job Family

Informaton Technology

Career Stream

IT Operations

Leadership Pipeline

Manage Self: Technical (MST)

Job Purpose

Use the  automation test kit (frameworks and pre-defined test tools) to inspect, analyse, design, develop, implement and execute on re-useable automated test assets to quality assure the solution and its architecture to ensure the overall quality of the solution, whilst aligning to the prescribed enterprise quality practices and standards.

Job Responsibilities

• Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders through transparent communication which align to the Nedbank Values.  
• Work closely with Quality Assurance Leads, Practise Leads, Business Analysts, Developers, Architects, Product Owner and other Stakeholders to meet the expectations of our clients.    
• Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.    
• Contribute to the retrospective reviews to introduce efficiencies which will ensure quicker delivery with high quality to our clients.    
• Actively participate in the planning, estimation and sizing of products, features, stories to be delivered.    
• Delivery of a well-structured quality assurance solution, aligned to enterprise quality practices and standards, within the timelines agreed with the delivery team.    
• Report and manage the resolution of issues timeously to avoid unplanned expenses which could result in late delivery and stability issues once operational.    
• Contribute to the systematic breakdown of the business needs into manageable feature(s), stories and epics that can be delivered.    
• Participate in the backlog grooming.    
• Participate in the sprint planning, test estimation and acceptance criteria per story.    
• Discuss the low level design and functional requirements with the QA Lead, Application/Solution Architect to understand the approach to test automation.

Job Responsibilities Continue

• Collaborate with the Core Technical Team to continuously improve the automation frameworks and overall platform.    
• Develop the automation code using the automation test kit for execution.    
• Implement the test automation solutions with the objective that it has adequate coverage within the sprint.    
• Ensure the test automation solution meets the architectural and development standards that are re-usable and scalable.  
• Confirm that the automation test code implemented is appropriately catalogued, stored and aligns with the required governance.    
• Ensure artefacts are easy obtainable by storing all relevant artefacts in the repository    
• Integration into and test automation execution on DevOps pipelines.    
• Log defects using the pre-defined defect management process and tool, and ensure the relevant information is captured accurately that will assist with the root cause analysis.    
• Identify potential product risks and communicate to the QA Lead the details and any possible mitigation factors.    
• Report status of testing to the squad daily.   
• Collaborate with the stakeholder to ensure the resolution of a defect and that the root cause analysis is performed and recorded.    
• Participate in all retrospective reviews. 
• Participate in the showcase to stakeholders.  
• Understand and manage own time based on expected timelines articulated by the line-management and project expectations.    
• Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.    
• Seek ongoing improvements in technical capabilities.   
• Mentor the Software Test Engineers within the team to improve their technical capabilities.    
• Support the achievement of the business strategy, objectives and values.    
• Stay abreast of developments in field of expertise.    
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities.    
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).   
• Participate and support corporate responsibility initiatives for the achievement of business strategy.  
• Seek opportunities to improve business processes, models and systems though agile thinking.    

Essential Qualifications – NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bootcamp training in Agile and DevOps.

Preferred Certifications

• ISTQB Agile Foundation. ISTQB Advanced certification (preferred). Bootcamp training in Agile & DevOps.

Minimum Experience Level

• 5 – 8 years Test automation experience
• Testing of Web & Mobile frontends and APIs
• Insprint automation using established Test Tools and Frameworks
• Non-Functional Testing and integration into DevOps Pipelines

Required Technical Knowledge

• Programming (OOP)
• Java Development with J2EE and/or Springboot knowledge (Advanced)
• Automation testing using Selenium
• Use of repository systems ie: AzureRrepos.
• Testing of Services using automation tools such as Rest Assured (& SOAPUI).
• BDD and TDD
• Continuous Integration (CI) process with Jenkins/Azure.
• Agile methodology and working in agile teams
• Use of Maven
• Use of Jira and Confluence
• Exposure to Cloud technology.
• Experience in building stubs

Behavioural Competencies

• Technical/Professional Knowledge and Skills
• Guiding Team Success
• Building Customer Relationships
• Decision Making
• Innovation
• Driving for Results
• High-Impact Communication

Click here to apply

Quality Assurance Lead (QA Lead)

Requisition Details

REQ 130550

Job Family

Informaton Technology

Career Stream

IT Operations

Leadership Pipeline

Manager of Others

Job Purpose

To Lead the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Life-Cycle. Ensure alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics.

Job Responsibilities

• Build a deep understanding of the business need in order to contribute to the ongoing value proposition.
• Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
• Participate in the sprint planning, and success criteria per story/epic.
• Participate in the Squad backlog grooming.
• Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & Test Engineers and remove any blockers.
• Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
• Facilitate the handover of QA deliverables for all testing phases.
• Review and ensure all QA artefacts are stored centrally.
• Encourage continuous learning and questioning of the business and technology.
• Allow for and encourage significant investment in the end-to-end QA design.
• Review and prioritise all issues raised by the Software Quality & Test Engineers.
• Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
• Ensure the QA deliverables produced aligned to the test approach.
• Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
• Facilitate the handover of QA deliverables for all testing phases.
• Review and ensure all QA artefacts are stored centrally.
• Encourage continuous learning and questioning of the business and technology.
• Allow for and encourage significant investment in the end-to-end QA design.
• Review and prioritise all issues raised by the Software Quality & Test Engineers.
• Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
• Ensure the QA deliverables produced aligned to the test approach.
• Communicate the Product risk to the Product Owner, Scrum Master & Chapter Lead and highlight any mitigating factors.
• Ensure the defect management process is adhered to by the Software Quality & Test Engineerss and where necessary chair the defect triage sessions.
• Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).
• Produce a closeout report and monitor product health in production for 2 weeks to ensure any issues are referenced in the report for completeness.
• Elicit business and Subject Matter Expert participation and input where necessary.
• Encourage Peer reviews of the QA artefacts.
• Understand and manage own demand based on expected timelines articulated by the line-management and project expectations.
• Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
• Seek ongoing improvements in technical capabilities.
• Mentor the Engineers within the team to improve their technical capabilities.
• Responsible for performance management of direct reports (e.g. performance contracts, development plans, poor performance and improvement plans, and review).
• Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).
• Ensure direct reports’ time sheets are created and signed off timeously.
• Responsible for resource capacity plan(s).
• Support the achievement of the  business strategy, objectives and values.
• Stay abreast of developments in field of expertise.

Essential Qualifications – NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Agile certification and training in DevOps would be advantageous.

Essential Certifications

• ISTQB foundation or equivalent (ISEB)

Minimum Experience Level

• 2 or more years in a Lead role
• 6-8 years test automation experience
  • Java
  • Selenium
  • API testing (RestAssured/Karate/SOAPUI)
  • Jmeter

Type of Exposure

• Experience in an Agile development environment using Scrum / SAFe and/or Extreme / Pair Programming

Technical / Professional Knowledge

• Programming (OOP)
• Java Development with J2EE and/or Springboot knowledge (Advanced)
• Automation testing using Selenium
• Use of repository systems ie: Azure Repos
• Testing of Services using automation tools such as Rest Assured (and SOAPUI).
• BDD and TDD
• Continuous Integration (CI) process with Jenkins or Azure Pipelines.
• Agile methodology and working in agile teams
• Use of Maven
• Use of Jira and Confluence
• Exposure to Cloud technology.
• Experience in building stubs.
• Experience in Service Virtualisation

Behavioural Competencies

• Adaptability
• Decision Making
• Emotional Intelligence Essentials
• Technical/Professional Knowledge and Skills
• Influencing
• Quality Orientation
• Planning and Organizing
• High-Impact Communication

Click here to apply

Client Services Consultant (Insurance)

Client Services Consultant

REQ 128561 – Talent Acquisition Consultant- Lerato Sithole

Location: Johannesburg

Job Family

Sales And Services

Career Stream

Call Centre (Service)

Leadership Pipeline

Manage Self: Technical

FAIS Affected

FAIS Affected – Yes

Job Purpose

To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained.

Job Responsibilities

• Adhere to the daily schedule to ensure that targets are met by following the work plan.
• Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.
• Escalate all unresolved queries to management by logging the case on the system.
• Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients.
• Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Understand the nature of the client’s query by reiterating the key points raised by the client.
• Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders.

Essential Qualifications – NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Certificate: Call Centre

Essential Certifications

•   FSCA: DOFA Certificate 
•   RE 5 Certificate 
•   120 FAIS Credits 

Minimum Experience Level

• 3 – 4 years experience as a Call Centre Agent: 
• Must have Short -Term and Long -Term Insurance experience

Technical / Professional Knowledge

• Administrative procedures and systems
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Banking knowledge
• Banking procedures
• Cluster Specific Operational Knowledge
• Business principles
• Business terms and definitions
• Governance, Risk and Controls

Behavioural Competencies

• Building Customer Loyalty
• Communication
• Technical/Professional Knowledge and Skills
• Managing Work
• Adaptability
• Quality Orientation

Click here to apply

EB – 28Feb – BI Analyst I

Job Classification

Job Family

Information Technology

Career Stream

It Application Development

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To provide specific insights into all the functions of the Nedbank Group in order to enable informed decision making at all levels.

Job Responsibilities

• Conduct research by undertaking and documenting feasibility and impact study.
•Create a proposed solution based on the Business Requirements Definition (BRD).
•Produce a High Level Design (HLD) using the BRD.
•Deliver final solution by obtaining customer acceptance and sign off.
•Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
•Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
•Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
•Engage and agree proposed solution as contained in High Level Design (HLD) Document by iterative engagements with clients.
•Conduct regular feedback sessions with developers to ensure alignment with technical specifications.
•Build collaborative relationships by assisting team with resolutions of technical issues.
•Adhere to the customer engagement model by communicating new or changed solutions.
•Keep customer satisfied by providing regular feedback sessions and defining the relevant operational level agreements (OLA).
•Ensure work is completed on time by adhering to the deadlines as per the Task Request System (TRS).
•Gather and document business requirements (BRD) by facilitating information gathering sessions with the customer.
•Produce the technical specification document by identifying and analysing relevant data sources; documenting and applying business rules; creating the dimensional model and cube design.
•Explain the design to the front and back end developers by facilitating technical sessions.
•Produce report/ dashboard specification document by engaging with client and developers.
•Ensure quality of output and alignment to requirements by conducting / coordinating unit; integration and user acceptance testing.
•Ensure compliance by adherence to standards; policies and procedures throughout the development lifecycle.
•Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
•Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
•Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managersEnsure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
•Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.

Job Outputs

• Managed Business Results
• Managed Transformation and Change
• Engaged with clients
• Managed Process results
• Managed Self

People Specification

Essential Qualifications – NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bachelor of Science: Information Technology , Matric / Grade 12 / National Senior Certificate

Essential Certifications

Preferred Certifications

Type of Exposure

Minimum Experience Level

3 – 5 years experience in IT and BI environment

Technical / Professional Knowledge

• Administrative procedures and systems
• Business principles
• Business terms and definitions
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of financial management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Business writing skills
• Cluster Specific Operational Knowledge
• IT / Banking knowledge
• IT / Banking procedures

Behavioural Competencies

• Applied Learning
• Building Partnerships
• Decision Making
• Cultivating Networks
• Quality Orientation
• Technical/Professional Knowledge and Skills

Click here to apply

Employment Equity Consultant

Nedbank Recruiting

Job Classification

Job Family

Human Resources

Career Stream

Employee Relations, Employment Equity And Transformation

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

To facilitate and assist in managing employment equity functions by consolidating activities for the unit; providing support to various clusters and managing governance structures in order to a achieve Nedbanks strategic objectives.

Job Responsibilities

Job Outputs

• Managed Transformation and Change
• Managed Self
• Controlled Cost and Reporting
• Managed Internal Processes
• Managed Stakeholder Relationships

People Specification

Essential Qualifications – NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Arts: Humanities , Advanced Diplomas/National 1st Degrees

Essential Certifications

Preferred Certifications

Type of Exposure

Minimum Experience Level

18 months – 1 year employment equity experience

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Contributing to Team Success
• Work Standards
• Building Strategic Working Relationships
• Planning and Organizing
• Quality Orientation

Click here to apply

Automated Contact Centre Specialist

Job Classification

Job Family

Sales And Services

Career Stream

Call Centre (Service)

Leadership Pipeline

Manage Self: Technical

FAIS Affected

Job Purpose

To ensure accurate optimal configuration of routing platforms within the business by observing; monitoring and trouble shooting various telephony and Multi Media Platforms

Job Responsibilities

• Communicate through proactive monitoring and using built business relationships within the contact centre environment to alleviate any operational outages when discovered.
•Identify sizing and prioritise the need for escalation around business risk and customer impact experience through effective communication and proative monitoringSet and agree on internal work standards then implement and monitor them so that they are met by using effective measurement tools Investigate and conduct route cause analysis in order to resolve problems raised by operational units e.g. unusual spikes or drops in call traffic flow to the desksBuild relationships and gaining the trust of the operational units by being approachable; knowledgeable and credible through meeting demands for expertise and seamless delivery consistentlyExhibit professional and appropriate knowledge by sharing expertise and raising knowledge levels throughout the environment Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions to remain current.
•Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders; to achieve goals and objectives.
•Identify training courses and career progression opportunities for self with input from management; to improve personal capability and to stay abreast of developments in field of expertise.
•Ensure all learning activities are completed; experience gained and certifications obtained within specified time frames to support personal growth and enable effectiveness in performance of roles and responsibilities.
•Maintain knowledge management; and improve team success by sharing knowledge with team to ensure information is provided correctly to stakeholders.
• Monitor the existing configurations and optimising them by utilising experience and technical know-how in striving for continuous improvement (pro-actively).
•Negotiate and provide advice on technicalities to set feasible timelines with stakeholders and meeting them as negotiated/agreedMeet deadlines with minimal repercussions based on advice provided by Subject Matter Expert and ensuring smooth project delivery Provide expert advice to stakeholders that feeds into the requirement documentation for new or existing initiatives enabling best practice implementation and effect cost sizingRaise awareness internally and externally around technical options available by explaining and applying best practice techniques to peers and cross functional teams Participate in Nedbank Culture building initiatives (e.g. Staff surveys etc.); thereby contributing to a culture conducive to the achievement of transformation goals.
•Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
•Add value to Nedbank by identifying and recommending opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.

Job Outputs

• Managed Process Results
• Managed Internal and External Relationships
• Managed Self
• Achieved Financial and Business Results
• Managed Transformation and Change

People Specification

Essential Qualifications – NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Information Technology , Matric / Grade 12 / National Senior Certificate

Essential Certifications

Preferred Certifications

Type of Exposure

Minimum Experience Level

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• Human Resource Policies And Practices

Behavioural Competencies

• Applied Learning
• Coaching
• Decision Making
• Innovation
• Quality Orientation
• Technical/Professional Knowledge and Skills

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Manager: Small Business Services

Job Purpose

To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Managed Internal Processes
• Improved Processes and Culture
• Managed Financial and Business Results
• Managed Self
• Managed Stakeholder Relationships

Essential Qualifications – NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bachelor of Commerce: Business Management , Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

2-3 years in a relationship management or banking environment

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work (includes Time Management)
• Sales Disposition
• Sustaining Customer Satisfaction

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EB – Report Administration Manager

Job Purpose

Job Responsibilities

Job Outputs

People Specification

Essential Qualifications – NQF Level

Preferred Qualification

Essential Certifications

Preferred Certifications

Type of Exposure

Minimum Experience Level

Skills

Behavioural Competencies

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Financial Officer

Job Classification

Job Family

Career Stream

Leadership Pipeline

FAIS Affected

Job Purpose

Job Responsibilities

Job Outputs

People Specification

Essential Qualifications – NQF Level

Preferred Qualification

Essential Certifications

Preferred Certifications

Type of Exposure

Minimum Experience Level

Technical / Professional Knowledge

Behavioural Competencies

Click here to apply

Head of Finance

Job Classification

Job Family

Finance

Career Stream

Accounting

Leadership Pipeline

Manage Managers

FAIS Affected

Job Purpose

To lead a team responsible for the management and analysis of all financial activities; make recommendations in line with Nedbank strategy to enable the business to make informed financial decisions.

Job Responsibilities

Job Outputs

• Managed Internal Processes
• Managed Transformation and Innovation
• Managed Financial and Business Results
• Managed Stakeholder Relationships
• Managed Self and Team
• Managed Internal Processes
• Managed Financial and Business Results

People Specification

Essential Qualifications – NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Chartered Accountant , Matric / Grade 12 / National Senior Certificate

Essential Certifications

Preferred Certifications

Type of Exposure

Minimum Experience Level

7 years financial management in financial services sector and 5 years managing others.

Technical / Professional Knowledge

• Budgeting
• Business administration and management
• Business principles
• Business terms and definitions
• Capacity planning
• Change management
• Client service management
• Communication Strategies
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Nedbank culture and values
• Nedbank policies and procedures
• Nedbank systems
• Nedbank vision and strategy
• Organisational behaviour theory
• Principles of project management
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Stakeholder management
• Strategic planning
• Talent management
• Business writing skills

Behavioural Competencies

• Building Partnerships
• Communication
• Developing Others
• Building a Successful Team
• Continuous Improvement
• Building Strategic Working Relationships
• Driving for Results

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Please contact the Nedbank Recruiting Team at +27 860 555 566

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Tax Accountant

Job Classification

Job Family

Career Stream

Leadership Pipeline

FAIS Affected

Job Purpose

Job Responsibilities

Job Outputs

People Specification

Essential Qualifications – NQF Level

Preferred Qualification

Essential Certifications

Preferred Certifications

Type of Exposure

Minimum Experience Level

Technical / Professional Knowledge

Behavioural Competencies

Job Title

Tax Accountant

Req ID

33121

Job Family

N/A

Career Stream

N/A

Leadership Pipeline

N/A

FAIS Affected

Yes

Job Location

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Administration Officer 

Job Classification

Job Family

Career Stream

Leadership Pipeline

FAIS Affected

Job Purpose

Job Responsibilities

Job Outputs

People Specification

Essential Qualifications – NQF Level

Preferred Qualification

Essential Certifications

Preferred Certifications

Type of Exposure

Minimum Experience Level

Technical / Professional Knowledge

Behavioural Competencies

Click here to apply

We wish you all the best with your applications