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Financial Systems Manager SC
It’s fun to work in a company where people truly BELIEVE in what they’re doing!The purpose of a DC Finance Systems Manager role is to oversee, optimize, and support the financial systems and processes used within the Distribution Centre (DC) environment. The role ensures accurate financial reporting, efficient system integration, process improvement, and compliance with company policies while supporting operational and strategic business objectives.
Minimum Requirements:
Bachelor’s degree in:Finance/ Accounting/ Information Systems/ Business Management
Supply Chain / Logistics (with strong finance systems experience)
SAP/ERP/ EWM certification is advantageous
Experience Requirements:
5+ years’ experience in:
– Finance systems management
– Distribution centre or supply chain finance
– ERP systems support and implementation
– Financial reporting and analysis
Competencies:
Experience with systems such as:
– SAP
– WMS (Warehouse Management Systems)
Power BI or similar reporting tools
Key Responsibilities:
Process intermediate documents (QFRCs and IDOCs) in error on electronic data interchange (EDI) between the warehouse management system and SAP.
Investigate and align DC MAC.
Updating Issues and DC MAC database.
Investigate overstated and understated DC margin.
Monitoring and clearing of STCD, TCD, TCC, DC2DC & DC2 Store stock in transit and in transfer with system issues
Investigation and clearing of aged stock in cross doc storage locations (TCD, STCD & TCC).
Clearing claims Slocs – incomplete documents posting.
Inventory monitoring and control – prepare monthly reports and Rick schedule.
DC vendor and Customer GL Account – Investigate open billing documents and clear.
Investigate and resolve 4Me requests assigned to DC logistics Finance Systems support Group by Pick n Pay Merchandise Service.
Investigate and process Supplier Portal Vendor claims – DC Issues claims.
Investigate and processing store claims in error, incomplete claims posting in Sloc and open credit and debit memos.
Monitoring daily system movements and process alignment exception for EWM/ERP.
DC GRN report – Investigate and clear open items (billing documents).
Investigating and Auditing of catch weight, variable weight articles on price and weight variance issues.
Ad-hoc: Operations – assist second and third level support teams with resolving issues and improving process in EWM. Interim locations clearing report and instruct clearing.
Ad-hoc: UAT Testing and Finance BR implementation process review.
Processing Distell Equipment store returns and Vendor transfers (RO).
Reconciling Distell Equipment account.
Monitoring and clearing Equipment returns SIT and Deviance processing.
Working closely with the SC Finance Team to identify and mitigate system finance Risk.
Closing Date: 2 June 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Click here to apply
E Commerce Promotions Manager
It’s fun to work in a company where people truly BELIEVE in what they’re doing!As the eCommerce Promotions Manager, you are responsible for the accurate, timely, and controlled execution of all approved trade and marketing promotions across Pick n Pay’s eCommerce platforms. Reporting into the eCommerce Merchandising Lead, this role is accountable for ensuring that promotions defined by Category Managers, Commercial, and Marketing teams are correctly translated, loaded, governed, and managed for online channels, protecting both customer experience and margin.
You lead and manage a team of Promotions Administrators who execute the day‑to‑day loading and maintenance of promotions across eCommerce systems. Under your leadership, promotions go live on time, as intended, and free of errors, with robust validation, monitoring, and escalation processes in place.
You act as the operational owner of online promotions execution, working cross‑functionally with eCommerce Category Managers, Business Master Data, Promotions, Finance, and Technology teams to identify and resolve promotion‑related risks, data issues, and system failures. You play a critical role in preventing customer dissatisfaction, correcting upstream process failures, and avoiding margin leakage resulting from inaccurate or misconfigured promotions.
You work closely with the eCommerce Merchandising Lead and the eCommerce Product Owner to surface execution pain points and contribute clear, evidence‑based requirements that drive continuous improvement in promotions loading processes, systems, and ways of working. Success in this role is reflected in high promotion accuracy, reduced incidents, efficient execution cycles, and a consistently reliable promotional experience for eCommerce customers.
Success in this area looks like:
1. Promotions are consistently live on time and correctly configured across all eCommerce platforms
2. Promotion‑related customer complaints and escalations are minimised and resolved quickly
3. Margin risk from promotion errors is actively prevented and controlled
4. Clear governance exists across adnotes, PMR, and promotions master data for online
5. The promotions execution team operates with clarity, accountability, and strong quality discipline
6. System and process improvement opportunities are clearly articulated and fed into product and platform roadmaps through the appropriate channels
Minimum Requirements:
Bachelor’s degree or equivalent qualification in Business, Commerce, Information Systems, Supply Chain, or a related field.
5+ years’ experience in retail, eCommerce, or FMCG operations, with direct exposure to promotions execution, pricing, or master data management.
Proven experience working with promotions and pricing systems, such as SAP (ERP/EDP), PMR, Adnote tools, or equivalent retail promotion platforms.
Demonstrated people management experience, including leading execution‑focused teams in a deadline‑driven environment.
Strong operational experience within a complex, cross‑functional retail environment, engaging with commercial, master data, finance, and technology stakeholders.
Hands‑on experience identifying and resolving data, pricing, or promotion‑related issues, with an understanding of downstream customer and margin impact.
Competencies
Exceptional attention to detail and quality discipline, particularly in high‑volume, high‑risk execution environments.
Strong organisational and prioritisation skills, with the ability to manage multiple concurrent promotions and deadlines.
Analytical mindset, capable of identifying patterns, root causes, and systemic issues in promotion execution.
Clear and confident communicator, able to engage assertively with stakeholders to enforce deadlines, standards, and ways of working.
Resilient and delivery‑focused, able to operate under pressure during peak trading periods while maintaining execution accuracy
Key Responsibilities
Promotions Execution & Governance
Own the end‑to‑end execution of all approved trade promotions for eCommerce channels, ensuring promotions are accurately interpreted, configured, and live in line with agreed timelines and business rules.
Ensure promotions are correctly loaded and governed across all relevant systems, including SAP, PMR, Adnote tools, and eCommerce platforms, with a strong focus on accuracy, completeness, and validity.
Establish and enforce clear execution standards and validation controls to minimise pricing errors, customer complaints, and margin leakage arising from promotion misconfiguration.
Team Leadership & Delivery Management
Lead and manage a team of Promotions Administrators, ensuring clear ownership, accountability, and delivery against deadlines.
Plan, prioritise, and allocate promotions workload across the team in line with trade calendars, campaign intensity, and execution risk.
Coach and support the team in resolving complex promotion setup issues, escalating appropriately where risks or blockers arise.
Stakeholder Engagement & Coordination
Work closely with eCommerce Category Managers to ensure timely submission, completeness, and quality of adnotes and promotional inputs required for online execution.
Act as the primary point of operational coordination for eCommerce promotions, engaging with Commercial, Business Master Data, Promotions, Finance, and Technology teams to resolve issues that impact execution quality.
Maintain strong working relationships with technical support and SAP functional teams, logging, tracking, and driving resolution of promotion‑related system issues.
Conduct ongoing checks and audits on active and upcoming promotions to identify errors, inconsistencies, or misalignment between systems.
Investigate promotion‑related customer complaints and pricing queries, taking corrective action and driving root‑cause resolution.
Identify recurring failure points in promotion setup or upstream data, proactively escalating risks that could impact customer experience or financial performance.
Process Improvement & Enablement
Work in close partnership with the eCommerce Merchandising Lead and eCommerce Product Owner to surface recurring execution pain points and improvement opportunities.
Translate operational challenges into clear, practical requirements to support the continuous improvement of promotion loading processes, tools, and system capability.
Support testing, validation, and adoption of process or system enhancements related to promotions execution.
Closing Date: 3 June 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Click here to apply
Assistant Manager Online
It’s fun to work in a company where people truly BELIEVE in what they’re doing!At Omnichannel, we are revolutionizing the way customers shop by seamlessly integrating online and in-store experiences. We are committed to delivering exceptional service and convenience, whether it is your favorite beverage or everyday essentials. Join us as we lead the charge in on-demand delivery and continue to set new standards in retail innovation at Pick n Pay.
As an On-Demand Online Manager, you will be responsible for overseeing the entire operational structure of the online business within your designated region (ASAP & Website) for both Corporate and Franchise Stores. This includes managing logistics, store operations, product management, customer service and people management. Your effective management will ensure operational excellence and a productive, supportive environment for your team.
Minimum Requirements
National Diploma or Degree in Business Management, Operations, Supply Chain, or related field
A minimum of 5 years’ experience in Operations Management, preferably within the retail or on-demand industry
Previous experience within the retail environment advantageous
Previous line management experience is advantageous
Competencies
Strong leadership and team-building skills
Strong organisational and prioritisation skills
Proficient in MS Excel and PowerPoint; Working knowledge of Microsoft Office Tools
Strong analytical skills to assess performance metrics and implement improvements
Key Responsibilities
People Management:
Lead and manage staff in assigned stores, including but not limited to the pickers and online supervisors, ensuring clear communication and reporting structures
Oversee workforce scheduling, productivity and absenteeism to maintain optimal staffing levels
Manage employee relations matters, fostering a positive work environment and proactively addressing concerns
Monitor and manage people cost, including leave liability and overtime, ensuring adherence to budget
Coaching & Mentoring:
Develop and implement training and facilitation programs to enhance team skills and knowledge
Mentor team members to promote career growth and adherence to operational effectiveness
Operations:
Monitor and improve operational performance across all stores ensuring adherence to key performance indicators (KPI’s)
Coordinate daily operations and implement best practice to optimise productivity and efficiency
Ensure compliance with all operational policies and procedures, maintaining high delivery standards
Manage the launch plan for new stores, ensuring that all launch requirements are met for successful openings
Regularly visit stores to identify and correct problems as well as behavioural concerns that impact operations
Execute and analyse reports to share insights with the wider business, driving improvements in operational quality within the region.
Provide support to the OPS HOD across all required administrative and coordinative functions and duties in line with SOP’s, policies, and procedures
Assist with daily task management of stores
Run daily meetings and stand-up check ins with teams to ensure alignment and address any immediate issues
Recruitment and hiring:
Lead the hiring process for new team members (conducting assessments and interviews)
Manage all administrative tasks associated with onboarding new starters, ensuring a smooth transition for new hires
Reporting and communication:
Prepare and present regular reports on operational performance, workforce metrics and areas for improvement
Facilitate effective communication within the team and across departments to ensure alignment with organisational goals.
Closing Date: 29 May 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Click here to apply
Supply Chain Planner
It’s fun to work in a company where people truly BELIEVE in what they’re doing!Ensure the effective execution of the flow of stock through the value chain in order to achieve sales growth, availability, waste, working capital and reducing distribution costs. Integrate with cross functional stakeholders to understand strategies and targets and translate this into qualitative forecasts, sales plans and vendor orders.
Minimum requirements
BCom Logistics/Degree in Quantitative Analytics/Operational Research/Industrial Engineering/Applied Mathematics (RPL)
SQL (Structured Query Language), Power BI and Access advantageous
2 years Retail, Supply Chain or Planning experience and/or at least 1 year PnP-specific experience
Competencies
Analysis
Conceptual Thinking
Data Accuracy & Attention to Detail
Judgement & Decision Making
Drive
Flexibility
Positive, willing attitude
Networking/Liaison
Organisational Awareness
Influencing
Verbal & Written Communication
Business Insights
Environmental Scanning
Prioritising Tasks
Monitoring
Sales Plan
Create sales plan:
Create weekly sales plans for assigned categories using the module document and Standardised T-4 planning process.
Consolidate all inputs required to plan for promotions, cannibalization, events, seasonal/weather/price changes, and plan accordingly.
Use annualization trend reports to understand previous year sales base compared to current year and identify trade opportunities where there are gaps.
Use standardised planning and reporting tools for accurate sales planning and execution
Understanding the business sales plans and strategy and base your category forecast on these plans.
Plan for upcoming promotions by extracting upcoming promotional information from the Adnote tool and adhering to the relevant T – 5 Promotional planning processes.
Create a sales and execution plan for new article and seasonal launches.
Plan for store specific nuances i.e. changing trends, revamps, new stores and for store specific events communicated by the Store Execution Team
Follow the DILO & Rhythm document as set and communicated by your line manager
Incorporate historical forecast accuracy into future planning process and numbers to drive more accurate sales planning and forecasting.
Liaise with business on the sales plan:
Follow a set weekly rhythm with commercial teams to understand sales strategies and agree on forecast values at T-3
Share weekly sales plan with divisional teams and distribute agreed sales forecast numbers at T-2.
Escalate significant differences between sales targets, commercial sales plan and the retail sales forecast.
Operational Execution
Sales Plan Execution:
Load forecast DIFs in SAP to ensure the system forecast reflects your category sales plan and promotional forecast.
Follow processes and methods communicated by line management to ensure all forecast uploads are accurate.
Ensure replenishment parameters are set correctly to reflect the sales plan and forecast accurately.
Revise min display rules on a regular basis to ensure optimized min display settings.
Ensure in-week forecast profiles are set correctly to accurately reflect in-week sales demand of stores and articles. Ensure that shelf life is set correctly in SAP for lines linked to assigned category.
Ensure replenishment master data fields are set correctly for accurate and correct execution of system replenishment.
T-Action and Monitoring:
Make use of available standardized reports and tools for daily execution and monitoring of orders and sales plans.
Monitor orders daily to ensure order trends reflect sales plan and in-week forecast distribution.
Track sales, waste, working capital and availability KPIs daily to ensure sales plans are executed correctly.
Monitor sales vs forecast and adjust sales plans accordingly to ensure forecast and replenishment parameters reflect customer demand.
Work through daily and weekly KPI exceptions (available on the story board report for fresh categories) and take action as per guidance provided by your line manager.
Highlight and escalate any KPI or operational risks identified and work with your line manager to resolve identified issues.
Understand root cause on high returns and implement solutions that will proactively reduce/avoid returns.
Execute New article and/or seasonal launches in adherence with the launch process.
Manage DC stock holding on bulk lines and take responsibility for the ordering process and maintaining target stock levels in all DC’s.
Execute the ordering of imports stock according to the plan set by line management.
Execute end to end promo planning process, by engaging with stakeholders and adhering to the T-5 promotional process.
Analyse the New & Revamp store report and take action on poor availability lines.
Resolve specific availability, sales growth or waste issues escalated by regions or the Store Execution Team (SET).
Execute the Own-brand strategy set by line management.
Revise previous week:
Revise previous week performance and incorporate into planning processes for current and upcoming weeks.
Report on any post promo overstocks and escalate articles and stores requiring further action to avoid waste.
Make use of standardised reports to tools to understand the root cause of low availability and implement solutions to proactively reduce/avoid out of stocks. Escalate root causes that is not within the control of the supply chain planning department.
Make use of standardised reports to tools to understand the root cause of waste and implement solutions to proactively reduce/avoid excessive waste. Escalate root causes that is not within the control of the supply chain planning department.
Escalate store stock accuracy issues to line management.
Category Profitability
Provide input on promo & pricing strategies based on category performance and annualization
Provide input on range based on sales, waste and profitability
Support maximized deal price purchases by ordering more stock for promo lines during the deal price period. Only for lines where applicable Identify opportunities to increase category profitability by using a profit levers tool or something similar
Support Vendor Growth Hurdles and strategic Buy-ins (Category Profitability) by executing the plan provided by the planning line manager.
Understand the elements that contribute to improved category GP and work with commercial teams to achieve set targets.
Work with commercial and store teams to plan for the effective ordering and execution of service counter/in-store departments.
Work with commercial and logistics teams to implement ways of work that will drive increased franchisee buy-in participation.
Stakeholder Engagement
Build & maintain good working relationship with all stakeholders
Internal Stakeholders:
Collaborate with required internal stakeholders to create accurate and realistic sales plans that reflect business, category and promotional strategies.
Follow the commercial integration rhythm as set by your line manager.
Communicate sales plans to the SCP DC volume management team to ensure accurate DC volume planning and execution
Work closely with the technical team to ensure the accurate maintenance of shelf life in SAP. Ensure all quality related issues are incorporated into sales plans.
Communicate with the SET on store specific issues and accompany them on store visits – 1 per quarter
Work with New Product Development teams to ensure the timeous execution of new product launches.
External Stakeholders:
Share promotional forecast with vendors as set out in the T-4 promo planning process.
Work with vendors and commercial to understand the root cause of poor strike rate and work on solutions to proactively avoid strike rate issues.
Liaise with vendors following a formalized Vendor Collaboration process. Act as vendor champion as and when required.
Self-Management and Teamwork
Contribute to a positive, constructive working environment.
Share insights with peers on improved ways of work and utilisation of reports, tools and processes.
Ensure effective (clear and concise) communication with line manager, peers and stakeholders
Calm self and others during stressful times and keep a positive attitude.
Maintain positive working relationships with team members by building trust and treating them with respect.
Take ownership and accountability for tasks and activities and demonstrate effective self-management.
Contribute to an encouraging and motivating working environment.
Adhere to Pick n Pay values.
Value Chain Costs
Have a good understanding of value chain cost and income components and the role planning plays to influence these levers.
Ensure order patterns of assigned categories conform to the required in-week order distribution set for each DC.
Identify and escalate inefficient pack sizes
Implement mixed lugs as and when required
Provide input in vendor-specific projects & improvements that contribute to value chain efficiencies.
Execute vendor collaboration and efficiency plans as set out by the planning manager.
Execute operational plans communicated by line manager to maximize DC Margin.
Assist with the centralization of vendors into PnP DCs.
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Click here to apply
Manager SCP (Evergreen)
It’s fun to work in a company where people truly BELIEVE in what they’re doing!A core function of the Supply Chain Planning Manager is to understand the strategic objectives of the business and drive the implementation of the operating plans in the planning teams. The Supply Chain Planning Manager is responsible to manage and guide operational planning teams by ensuring the use of standardized processes, tools and reports required to perform planning responsibilities. The Supply Chain Planning Manager is required to continuously focus on improving sales and waste in stores, whilst delivering projects to improve supply chain profitability. The Supply Chain Planning Manager must also ensure effective integration and communication with all cross-functional teams and external stakeholders and drive their teams to contribute and execute sales strategies and trade plans.
Minimum requirements
BCOM Logistics / Degree in Quantitative Analytics / Operational Research / Industrial Engineering / Applied Mathematics
2+ years supply chain planning and at least 1 year within Pick n Pay
Knowledge of IT systems and tools used for planning i.e. SAP ERP, F&R, Analysis, Power BI
Information technology and automation knowledge
Economics and market dynamics
Understand cost-to-serve
Knowledge of Commercial Strategy and budgets
Knowledge of DC and Stores Operations
Understanding of the processes and procedures within the division
Sound knowledge of business/system rules used by planning teams
Cross-functional and stakeholder collaboration
Competencies
Understanding of the retail value chain and cost and income elements that affects profitability
Understanding of PnP planning principles, KPIs and business impact
Excellent analytical and problem-solving skills.
Leadership skills with the ability to create a motivational working environment for teams
Interpersonal relationship and communication skills
Supply Chain Profitability
Have a good understanding of the value chain cost and income components, and the role of the SC Planning team to influence these levers
Identify opportunities for cost reduction and implement operational changes to reduce distribution costs without negatively impacting KPI’s (waste, availability, sales)
Identify and highlight system, process, report, and resource requirements needed for teams to action value chain efficiencies and vendor income projects
Develop and maintain trust relationships with vendors
Define and drive the implementation of efficiency initiatives with vendors that will result in joint financial benefit
Strategic Sales Planning
Ensure compliance to the promo and event planning processes
Provide guidance to teams on how to generate sales plans for each specific category
Work with Commercial to achieve planning budgets and targets
Escalate significant differences between sales targets, commercial sales plan, and the retail sales forecasts to Senior Planning Manager
Track total category planning numbers and highlight risks (forecast, budgets, orders, receipts, sales)
Provide input on promo & pricing strategies based on category performance and annualization
Provide input on range based on sales, waste, and profitability
Strategic Operational Execution
Provide guidance and strategic input to planners on how to execute sales plans for each specific category
Ensure the use of standardised planning and reporting tools for accurate sales planning and execution
Ensure teams know when to influence the forecast and ensure they are using the correct tools to accurately do so
Track total category KPI performance, highlight risks and identify and drive the implementation of opportunities within team
Ensure all planners use the correct tools and reports to understand root cause on poor KPI performance and implement solutions that will proactively reduce/avoid issues
Continuous Improvement & Standardisation
Work with the planning HOD to formulate strategies that will result in improved ways of work through improved processes, planning tools, reports, and system developments
Define and quantify the business impact of identified improvement initiatives
Ensure successful implementation of new processes, tools, and reports in operational teams
Proactively provide input and suggestions on improved ways of work and planning processes
Work with the planning HOD to create an annual and quarterly operating plan with key focus areas that are aligned to the supply chain purpose and broader business strategy
Drive Improved Stakeholder Engagement
Build & maintain good working relationships with all stakeholders
Collaborate with the required internal stakeholders to create accurate and realistic sales plans that reflect business, category, and promotional strategies
Work with Commercial to understand department strategies for accurate planning and execution
Work closely with the technical team to ensure the accurate maintenance of shelf life in SAP
Communicate with SET on store specific issues and accompany them on store visits
Work with the New Product Development teams to ensure the timeous execution of new product launches
Share promotional forecast with vendors as set out in the T-4 promo planning process
Work with vendors and commercial to understand the root cause of poor strike rate and work on solutions to proactively avoid strike rate issues
Team Leadership and People Development
Create clear direction, guidance, and support for your teams to execute the required responsibilities
Identify training opportunities through the observation of planner performance or consultation with teams
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Click here to apply
Functional Consultant
It’s fun to work in a company where people truly BELIEVE in what they’re doing!The purpose of the Functional Consultant role is to participate in the scoping and implementation of IT Solutions for client through process design, specification, configuration and testing by ensuring that I & T solution meet client requirements specifically related to process automation and RPA.
Minimum requirements
National Diploma in Information Technology
Minimum of 3 year’s relevant I& T experience
Minimum of 2 year’s working on medium to high profile projects or tasks
Previous process automation experience (advantage)
Competencies
Analytical
Problem Solving
Attention to detail
Judgement and Decision Making
Innovation
Learning Agility
Flexibility
Resilience and Stress Management
Ethical Behaviour
Assertiveness
Building Relationships
Customer Service Orientation
Teamwork
Interpersonal Agility
Conflict Management
Negotiation
Communication
Influencing
Process and Technological Competence
Business Insight
Planning and Organising
Service and Solution Delivery
Ensure projects and solution deliveries have the required documentation, testing plans and outputs.
Provide second level incident support to the business.
Ensure that all potential risks that may impact on
Ensure that all potential risks that may impact on the performance and success of the department are identified, escalated and mitigated
Draw up and follow detailed specification
Ensure consistency, completeness and clarity on assigned task and their acceptance
Monitor own workload and manages deliverables accordingly
Proactively communicate and share information and encourage discussion and debate (share successes, highlight challenges and identify and manage risks)
Knowledge Management and Transfer
Control the month to month systems expense of application in the landscape.
Adhere to change control, change request and document management policies.
Document all new/changed processes/activities, configuration and other SDLC documentation and store on the knowledge management server.
Ensure team shares knowledge
Process Optimization
Create re-usable solutions and processes that can save time, efforts and result in better quality.
Ensure alignment across all I& T systems.
Internal and external stakeholder relationship management
Build and maintain effective relationships with all key stakeholders to facilitate organisational effectiveness
Apply specialized knowledge to achieve desired outcomes
Initiate meetings with key stakeholders to track progress, manage expectations and ensure clients’ needs are met
Read the cultural environment and adapt communication style to meet the needs of different audiences
Anticipate and manage conflict, demonstrating an ability to resolve differences, particularly where these may be stalling the implementation of agreed plans
Self-management and teamwork
Continually drive and model PnP values at all levels
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Make an effort to stay relevant and up-to-date with new legislation and developments etc
Take ownership and accountability for tasks and activities and demonstrate effective self-management
Maintain a positive attitude and respond openly to feedback
Handle stress in ways that do not negatively impact others
Continually share, debate and communicate learning’s
Be proactive in anticipating potential problems and continually monitor progress to ensure small details are not missed
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
Click here to apply
We wish you all the best with your applications
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