Group Human Resources Jobs – 08 June

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SAP Success Factors Reporting Specialist

Job Description

Overall Purpose of the Job

The SAP SuccessFactors Report Specialist is responsible for the design, development, and maintenance of operational reports and strategic analytics, leveraging industry-leading practices.

A key responsibility includes the creation of visually compelling reports and dashboards using tools such as Canvas, Story Reports, and Power BI. This role requires advanced expertise in the SAP People Intelligence platform to deliver sophisticated analytics solutions.

The Specialist will work within the Group People & Culture department (P&C), and will collaborate closely with Payroll, IT and business stakeholders to gather requirements and deliver accurate, real-time data insights. Additionally, the role focuses on optimising transactional reporting and providing strategic workforce analytics to support informed decision-making to senor leadership.

Responsibilities for this Position:

Data analysis / data modelling/ report building:

  • Build, configure, test, and deploy Story Reports within SAP SuccessFactors Employee Central.
  • Develop dashboards and visual reporting solutions aligned to business requirements.
  • Build calculated columns, measures, filters, joins, and visualisations using Story Reports.
  • Enforce role-based access and row level security to all reporting and analytic platforms.
  • Connect various data sources, importing and transforming data for Business Intelligence using Power BI and SAP people Intelligence.
  • Perform data analysis to proactively identify issues and maintain data quality.
  • Translate business reporting requirements into scalable reporting solutions.
  • Ensure reporting outputs are user-friendly, accurate, and aligned to operational needs.
  • Validate report functionality and troubleshoot report performance issues.
  • Maintain strict data governance standards.
  • Apply industry best practice to all reports and analytics.
  • Participates in all aspects of quality assurance.

Requirements Gathering & Stakeholder Engagement:

  • Engage with P&C, Payroll, and business stakeholders to understand reporting requirements.
  • Conduct workshops and discussions to clarify reporting needs and reporting logic.
  • Provide guidance on reporting feasibility, limitations, and best practice approaches.
  • Translate functional reporting requirements into technical reporting configurations.
  • Assist stakeholders in defining meaningful metrics, filters, and dashboard visualisations.
  • Support users with report interpretation and usage guidance where required.

Continuous Improvement:

  • Makes increased contributions by broadening and enhancing individual skills.
  • Keeps abreast of industry trends and best practice and makes recommendations to management.

Documentation, Governance & Support Resolution:

  • Document report specifications, configurations, logic, and dependencies.
  • Maintain reporting inventories and technical documentation.
  • Ensure reporting naming conventions and standards are consistently applied.
  • Support knowledge transfer to internal P&C Systems and reporting teams.
  • Maintain timeously resolution to issues within agreed SLA.
  • Track project deliverables against agreed timelines.

Education:

SAP Certified Associate – SAP SuccessFactors Employee Central
Bachelor’s Degree in:

  • Information Systems
  • Human Resources
  • Business Analytics
  • Computer Science
  • Data Analytics
  • or related field

Experience:

  • 3 Years of experience in SAP SuccessFactors reporting tools
  • 3 Years of experience in Data models in Employee Central
  • 3 Years of experience in Strong Knowledge of the full Hire to retire process
  • 3 Years of experience in Data Analysis

Click here to apply

P&C Administrator

Job Description

 Purpose of position: 

The P&C Administrator is responsible for the accurate and timely execution of employee lifecycle administration activities across onboarding, offboarding, and employee changes for both permanent employees and the contingent workforce, including Independent Contractors and Fixed-Term Contractors.

The role supports the delivery of a seamless and professional employee experience by ensuring that all People & Culture transactions are processed in accordance with defined workflows, service level agreements, governance requirements, and payroll cut-off timelines. The incumbent is responsible for maintaining high standards of data integrity, regulatory compliance, and documentation accuracy within SAP SuccessFactors and related systems.

The P&C Administrator operates as part of a centralised People & Culture Administration function, partnering closely with P&C Business Partners, Payroll, line managers, employees, and third-party providers to ensure efficient and compliant processing of employee lifecycle activities.

The role contributes to a Centre of Excellence model by supporting standardisation, process consistency, and continuous improvement initiatives, while ensuring a customer-focused and solutions-oriented service experience.

Main Outputs and Responsibilities for this Position

Employee Lifecycle Administration: 

  • Process onboarding, offboarding, and employee changes for permanent employees and Independent Contractors.
  • Capture and maintain accurate employee data in SAP SuccessFactors.
  • Ensure all required documentation is complete prior to processing transactions.
  • Validate effective dates and approvals before submission.
  • Ensure transactions are processed within agreed SLAs and payroll deadlines.

Onboarding Administration: 

  • Ensure onboarding records are complete and audit ready.
  • Support new hires with onboarding related queries where required.
  • Process new hires into SAP SuccessFactors.
  • Ensure accurate capturing of personal, employment, and benefits data.
  • Ensure new hires are integrated into the payroll system and resolve any related issues with relevant teams.

Offboarding Administration: 

  • Process terminations, contract ends, and employee exits accurately
  • Ensure required documentation and approvals are received
  • Coordinate exit documentation and system updates
  • Ensure employee is accurately terminated on HR and Payroll systems
  • Maintain accurate records of employee exits.

Data Integrity & HRIS Accuracy: 

  • Ensure accuracy and completeness of employee records in SAP SuccessFactors.
  • Perform validation checks on captured information.
  • Maintain proper document management and filing practices.
  • Identify and escalate data discrepancies or system issues.
  • Support data clean-up initiatives where required.

Stakeholder & Employee Query Support: 

  • Provide administrative support to P&C Business Partners, Payroll, and line managers.
  • Respond to employee queries relating to HR administration processes.
  • Provide clear guidance on documentation requirements and process steps.
  • Collaborate with internal team members to resolve HR-related issues.
  • Escalate complex queries to the Team Lead where required.
  • Ensure professional and timely communication.

Payroll & Benefits Administration Support: 

  • Ensure employee data impacting payroll is integrates and is accurately reflected on payroll system.
  • Support benefit enrolments, amendments, and terminations.
  • Ensure payroll deadlines are adhered to.
  • Assist with resolving payroll-related data queries.
  • Coordinate with benefit providers where required.
  • Support with payroll checks and resolve related queries in collaboration with respective brands/teams.

Governance, Compliance & Continuous Improvement: 

  • Ensure compliance with internal policies and labour legislation requirements.
  • Maintain accurate employee files and audit trails.
  • Follow defined SOPs and process controls.
  • Identify opportunities to improve administrative efficiency.
  • Support audit preparation activities.

Qualifications and Experience Requirements: 

Essential:

  • Relevant HR, Business Administration, or related qualification (Diploma or Degree).
  • Minimum 2–3 years’ experience in HR and Payroll administration.
  • Experience working in a structured, high-volume administrative environment.
  • Experience capturing and maintaining employee data within an HRIS.
  • Working knowledge of South African labour legislation.
  • Strong administrative and coordination skills.

Advantageous:

  • Experience using SAP SuccessFactors or similar HRIS.
  • Exposure to end-to-end employee lifecycle administration processes.
  • Working understanding of employee benefits administration processes.
  • Experience working within shared services or centralised HR operations.

Competencies & Attributes: 

Technical & Professional Competencies:

  • SAP SuccessFactors proficiency.
  • understanding of HR lifecycle processes.
  • Data accuracy and quality management.
  • Interpret and process numerical HR and payroll data.
  • Knowledge of HR documentation and record keeping requirements.
  • Understanding of payroll, deadlines and data dependencies.
  • Ability to follow structured workflows and SOPs.

Leadership & Behavioural Competencies:

  • Planning and organising.
  • Stakeholder communication.
  • Customer centricity and service orientation.
  • Accountability and reliability.
  • Problem-solving.
  • Ability to work under pressure and meet deadlines.
  • Collaboration and teamwork.

Attributes:

  • High attention to detail and accuracy.
  • Strong sense of responsibility and ownership.
  • Structured and process-driven.
  • Service-oriented mindset.
  • Ability to manage high volumes of work.
  • High integrity when dealing with confidential information.

Click here to apply

We wish you all the best with your applications

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