Amazon South Africa Jobs – 09 June

To apply, click on the link at the end of the posts and all the best with your applications

Software Development Engineer, AWS Support

Description

Work hard, have fun, and make history at AWS! Amazon Web Services has been rated one of the most admired companies globally, both for Innovation and Customer Service. At AWS Kumo, you will be on the forefront of driving Cloud innovation for industry leaders around the globe.

Kumo (pronounced ‘Koo-mo’, the Japanese word for “cloud”) is the global product and engineering organization for AWS Support, a multi-billion $ business. Kumo’s products, used by AWS customers and the internal Amazonian teams that help them, are vital to ensuring exceptional customer experiences on AWS. Kumo has a broad portfolio of customer-facing and internal services. Our public-facing properties include AWS Trusted Advisor, AWS Health, Automation, Recommendations & Insights, AWS Support Center, AWS Knowledge center, and many more. Our internal AWS Support teams rely on Kumo services to interact with AWS customers, diagnose and resolve customer issues, and safely share information across AWS teams. These services must work seamlessly, and be available when AWS services are not. Any changes to these tools has a force multiplicative effect on how customers experience AWS and the efficiencies of the internal workforce.

The Kumo organization is globally distributed, with larger teams located in Seattle – Washington, Cape Town – South Africa, and Vancouver – Canada.

We are looking for engineers to join our team in building the services that allow AWS customers to communicate with AWS Support Engineers. Your work will be the face of AWS Support to our customers; you will work to expand the communication channels we support so that our customers can reach out with convenience, within the context of their work. You will utilize cloud-native technologies developed right alongside you: AWS Lambda, DynamoDB, API Gateway, etc. You will innovate on the user experience by working closely with our customers and partners.

Our team applies modern development practices and utilizes native AWS tools to do them. We operate in a multi-region redundant environment to ensure reliability; we continuously deploy to all regions through an automated pipeline; we use CloudWatch and other tools to help us monitor and diagnose. We loosely follow an agile methodology, and most of all, we focus on getting things done and delivering value to customers.

We combine the culture of a startup, the innovation and creativity of a R&D Lab, the resources, support, and work-life balance of a mature organization, and technical challenges at the scale of AWS. Come join us!

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Amazon knows that a diverse, inclusive culture empowers us all to deliver the best results for our customers. We celebrate diversity in our workforce and in the ways we work. As part of our inclusive culture, we offer accommodations during the interview and onboarding process. If you’d like to discuss your accommodation options, please contact your recruiter, who will partner you with the Applicant-Candidate Accommodation Team (ACAT). You may also contact ACAT directly by emailing acat-africa@amazon.com. We want all Amazonians to have the best possible Day 1 experience. If you’ve already completed the interview process, you can contact ACAT for accommodation support before you start to ensure all your needs are met Day 1.

Key job responsibilities
In this role you will:
· Write high-quality, efficient, testable code in Kotlin, Java and other object-oriented languages.
· Build highly available, secure, distributed systems in micro-services, container, and distributed cluster-compute architectures.
· Collaborate with high calibre engineers in the industry to work on some of the most complex challenges in large-scale computing.
· Own and operate the systems that you build based on real-time customer data and demanding service-level agreements.
· Contribute to planning, design, implementation, testing, operations, and process improvement as a member of a Scrum team.
· Influence the system architecture, own and implement specific components, and help shape the overall user experience.
You must insist on the highest standards for quality, maintainability, security, and performance as you will ensure that engineering best practices are followed and that software is designed to be highly available, dynamically scalable, and resilient to continuity threats. You are a person with a commitment to team work and who enjoys working on ground breaking technology, is customer obsessed, and thrives on the challenge of building something new that will eventually operate at world-wide scale.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic Qualifications

– 4+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
– Experience building complex software systems that have been successfully delivered to customers
– Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
– Experience programming with at least one software programming language

Preferred Qualifications

– Bachelor’s degree or equivalent
– Experience in debugging, profiling, and implementing software engineering best practices in large-scale systems

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Click here to apply

Software Development Engineer, AWS Kumo Last-Mile

Description

Amazon Web Services (“AWS”) is the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100+ fully featured services to millions of active customers around the world—including the fastest-growing start-ups, largest enterprises, and leading government agencies and organizations. AWS Customers are continuing to leverage AWS Services for applications ranging from exploratory to targeted innovative solutions to business-critical systems.

Kumo is the software engineering organization that scales AWS’s support capabilities. Amazon’s mission is to be earth’s most customer-centric company and this also applies when it comes to helping our own Amazon employees with their everyday IT Support needs. Our team is innovating for the Amazonian, making the interaction with IT Support as smooth as possible. We achieve this through multiple mechanisms which eliminate root causes altogether, automate issue resolution or point customers towards the optimal troubleshooting steps for their situation. We deliver the support solutions plus the end-user content with instructions to help them self-serve. We employ machine learning solutions on multiple ends to understand our customer’s behavior, predict customer’s intent, deliver personalized content and automate issue resolution through chatbots.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Amazon knows that a diverse, inclusive culture empowers us all to deliver the best results for our customers. We celebrate diversity in our workforce and in the ways we work. As part of our inclusive culture, we offer accommodations during the interview and onboarding process. If you’d like to discuss your accommodation options, please contact your recruiter, who will partner you with the Applicant-Candidate Accommodation Team (ACAT). You may also contact ACAT directly by emailing acat-africa@amazon.com. We want all Amazonians to have the best possible Day 1 experience. If you’ve already completed the interview process, you can contact ACAT for accommodation support before you start to ensure all your needs are met Day 1.

Key job responsibilities
In our team, engineers have the opportunity to contribute to the complete vertical stack of an SOA based system, which is horizontally connected to most systems in the larger Amazon ecosystem. Our SDEs use a variety of open source technologies, native AWS services as well as services internal to AWS. We code mostly in Kotlin, Java, JavaScript and Ruby (RoR), and build on technologies powering the web such as Angular/Bootstrap, Node and Elastic Search as well as a broad range of in-house Amazon Cloud technologies and native AWS technologies, such as Route53, Lambda, Fargate, API gateway, AppSync, KMS, AWS Connect, Lex, Kendra, Redshift, QuickSight and DynamoDB.

Our team is growing and hiring software development engineers at all levels. Depending on the level, you will demonstrate knowledge in the following disciplines at varying levels:

Software Development
· You recognize and adopt best practices in software development engineering: design, testing, version control, documentation, build, deployment, and operations.
· You write high quality, maintainable, and robust code
· You have a working knowledge of basic UI technologies, frameworks and concepts including HTML 5, REST, jQuery, AJAX, CSS3, SOA, Responsive design
· You can define APIs and integrate them into usable interfaces
· You understand how web applications work, perform and scale. You are comfortable with troubleshooting and problem analysis

Problem Solving
· You solve problems at their root, stepping back to understand the broader context.
· You develop pragmatic solutions. You build flexible/scalable systems without over-engineering and choose simple, straightforward solutions over more complex ones. Where existing solutions are known, you use them.
· You understand fundamental data structures and algorithms and know how, when and when not to use them.
· You anticipate and prevent future problems from occurring

A day in the life
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

– 3+ years of non-internship professional software development experience
– 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
– Experience programming with at least one software programming language
– Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence

Preferred Qualifications

– 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
– Bachelor’s degree in computer science or equivalent
– Understanding or experience with web based technologies: NodeJS, Java, Kotlin, HTTP, HTML 5, REST, JavaScript, JSON, AJAX, Apache, and Tomcat, React, CSS

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Click here to apply

Engineering Project Manager, Operations Engineering (AMET)

Description

Do you want to be part of a team of builders, directly responsible for the expansion and upgrade of Amazon network across AMET (Africa, Middle East and Turkey) region? Keep reading.

This Engineering Project Management role requires versatile and technical individuals with strong Ownership to deliver impactful results within:
– Multiple Business segments: The role will support both Amazon Fulfillment and Sort Centers (FC/SC), Delivery Stations (DS), Sub-Same-Day (SSD) and Quick Commerce (QC).
– Different Project types: The role will support both new launches (Greenfield), as well as retrofit of our existing buildings (Brownfield).
– Large engineering scope: The scope for this role is focusing on automation technologies (conveyance, sortation), Good-lifts (VRC) and Storage solutions (Pick Tower, Pallet racks, High Racks).
– E2E Project lifecycle: This role will own End-to-End project lifecycle for the above-mentioned systems. From business requirement to Go-Live, including concept design, budget request, vendor selection, detailed engineering, planning, execution, testing and qualification.

During pre-execution phase, the PM has 2 main responsibilities. (1) They are expected to develop the overall operational site design on CAD, influence building selection and building size, and define the technologies required to achieve capacity requirement. Their design will account for Operations, Safety, Maintenance, Engineering highest standards, while remaining optimized and frugal, aiming to design the most efficient buildings at Amazon (2) Specifically for MHE, Storage and goods-lift Systems, the PM is expected to own their E2E delivery, including developing the detail design and specify technical requirements; secure the budget (i.e. $50MM); run RFP with procurement teams; decide vendor selection; benchmark cost efficiency with Finance teams; understand individual pieces of equipment, their application, benchmark performance, propose innovation and value engineering. The PM will be focused on meeting the needs of our internal customers to deliver systems which are safe, easily maintainable, ergonomic and reduce manual labor.
The PM will thoroughly prepare the integration of these 3 key systems (MHE, Storage, Goods-lift) into the building shell and utilities (MEP, IT), with heavy interface with Pre-Construction teams.
In case of retrofit project within existing Amazon facilities, the PM is also expected to build the complete business case, demonstrate financial viability of the project, and prepare integration of new system within existing building without Operational disruptions.

During execution phase, the PM is responsible to install, test and commission the 3 above-mentioned systems they have designed (MHE, Storage, Good-lifts). This person will be responsible for the budget they requested (i.e. $50MM), quality, safety and schedule of the projects. They will act as the main interface point for both Amazon internal and external stakeholders. They will provide accurate updates and risk forecast to Senior Leaders. They focus on cost-saving while ensuring quality and performance.
They will manage multiple vendors and sub-contractors (~300-600 workers) to deliver these systems. In terms of magnitude, they are expected to simultaneously manage the deployment of multiple km of conveyance systems with WMS integration, a dozen of goods-lift handling multiple tons load, and ~400,000 cubic meters multi-tier storage system made of ~7,000 tons of steel. All this within a building under construction and with integrations with MEP and other GC deliverables. These deployments involve high risk operations (i.e. lifting activities with cranes) and the PM is expected to enforce highest standard of safety with their vendors. They are responsible for the supply chain of their material, overlooking >300-500 containers coming from different countries, ensuring on-time arrival and smooth custom clearance with brokers. Upon installation of the systems, they are responsible for testing and qualifying the system before handing over to Operations teams at Go-Live. For this, they define and lead the test plans, and extensively inspect the systems with Maintenance, Safety, Operations and 3rd party companies. Upon Go-live, the PM provide support to the Operations and maintenance team to ensure adoption of best practices and track, report performance of the systems, and take corrective action if needed.

Key job responsibilities:
– End-to-end ownership for large-scale engineering projects (Requirement gathering, planning, design, business case, procurement, installation, commissioning and qualification, launch support)
– Dive deep into technical details and provide value engineering and innovative solutions to drive frugality and continuous improvements
– Lead technical design reviews and propose design solutions for material handling and storage solutions that meet both business needs and Amazon high standards
– Create, submit and track relevant CAPEX requests to ensure that all projects are delivered within budget and best overall value
– Assess and communicate project status, drive escalations on potential risks and delays across multiple teams
– Own the budget for the scope of the project. Give accurate updates and risk forecast. Gain savings while ensuring quality and performance
– Assist in providing equipment specifications and technical support to Procurement, Change Management, Operations, Maintenance team.
– Collaborate closely with various internal teams such as Construction, Operations, Reliability Maintenance Engineering, Procurement and Change Management
– Responsible for contractor management & teams above 300 people in construction site
– Become Subject Matter Expert for a specific piece of technology/equipment used at Amazon, advising Engineering teams internationally.


For this experienced project manager role there is a high level of autonomy to manage the projects E2E and develop versatility. The role will be based in Johannesburg area, between construction sites and corporate office, with expected travel within the AMET region, up to 50% per year.

Basic Qualifications

– 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
– Bachelor’s degree
– Ability to speak multiple languages including English and any of the twelve local languages is a must. Other languages such as French, German, Polish, Arabic, Portuguese, Turkish, Chinese (Mandarin) are considered preferred qualifications.
– Experience in managing cool chains, refrigeration equipment and installations, temperature-controlled environments are considered a strong plus.

Preferred Qualifications

– Experience working with and managing third party vendors
– Experience with Six Sigma, lean manufacturing
– Knowledge of automated material handling systems, packaging technologies and storage solutions

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Click here to apply

Enterprise and Supplier Development Program Manager – B-BBEE Program , Broad-Based Black Economic Empowerment

Description

Senior Program Manager driving AWS South Africa’s B-BBEE Enterprise and Supplier Development (ESD) objectives. Leads strategic ESD initiatives, ensuring compliance with B-BBEE legislation while building sustainable impact for SMEs. Combines program management expertise with deep regulatory knowledge to manage risk, to develop beneficiaries, and to drive preferential procurement strategy. Partner with business leaders to deliver economic transformation goals and strengthen supplier partnerships across South Africa.

Key job responsibilities
Strategic ESD Leadership & Program Management

– Drive an integrated risk and governance strategy for the ESD program,
– Contribute to planning processes and own organisational goals for the ESD program,
– Improve and implement the strategy, processes, and methodologies enabling the ESD strategic plan,
– Support procurement initiatives and prepare for the annual B-BBEE certification, and
– Make strategic trade-offs between short-term needs and long-term ESD program objectives

B-BBEE Compliance & Risk Management

– Drive B-BBEE compliance across ESD initiatives and oversee compliance from a risk perspective across the ESD portfolio
– Develop and manage risk assessment frameworks for B-BBEE compliance as it relates to ESD implementation
– Provide insights into key risk, preferential procurement, and ESD requirements
– Balance customer experience against risk management concerns in the ESD context
Enterprise and Supplier Development
– Improve existing mechanisms and metrics to manage ESD beneficiaries ensuring AWS delivers on its transformation objectives
– Demonstrate superior technical expertise in developing ESD beneficiaries
– Maintain and improve on global Procurement processes and tools as they relate to ESD to drive innovation across teams and external partners
Supplier Management and Performance
– Develop mechanisms and metrics to track supplier performance related to delivery, quality, and cost aligning with B-BBEE requirements

Basic Qualifications

– Knowledge of Microsoft Office products and applications at an advanced level
– Demonstrated understanding of B-BBEE legislation, procurement regulatory framework legislation and ESD requirements
– Experience in managing complex risk and procurement programs in a corporate environment
– Demonstrated knowledge and experience in implementing B-BBEE policies and strategy, including DTIC Codes of Good Practice, ICT and/or Financial Sector Codes, detailed reporting, policy review, and verification
– Significant experience in compliance, audit, or risk management

Preferred Qualifications

– Deep understanding of the various B-BBEE Codes and the calculations of the scorecard (ability to provide strategic advice, good presentation and report writing skills)
– Previous experience in B-BBEE consulting or implementation
– Passion for delivering meaningful transformation solutions with obsession for rigorous goal-setting, continuous process improvement, and mentorship
– Strong experience in creating, defining, and implementing procurement strategy

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Click here to apply

Engineering Operations Technician, DCEO

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

We are looking for a Data Center Engineering Operations Technician to join our expanding Infrastructure Operations team. A Data Center Engineering Operations Technician role is a hands-on electrical and mechanical equipment troubleshooting and operation responder. If you like to use apply your electrical and mechanical skills to solve problems, we’d like to meet you. Your work will help to maintain one of the world’s largest information system infrastructures.

Key job responsibilities
SAFETY
Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE

Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS’s), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD’s), and Transformers.
Troubleshoot events within internal Service Level Agreements (SLA’s)
Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
Supervise contractors who perform servicing or preventive maintenance
Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations).
Ability to work shifts

A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

– Experience in data center engineering
– Knowledge of safe electrical practices according to guidelines set by relevant electrical safety supervisory bodies (e.g., ECSSAI and RECI in Ireland)
– Bachelor’s degree in electrical or mechanical engineering, engineering technology or equivalent

Preferred Qualifications

– 1+ years of data center engineering experience

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Click here to apply

3PL Area Manager, ZA Operations

Description

Amazon is looking for a talented leader who will manage our fulfillment centers (FC) operated by Third Party Logistics (3PL) providers in South Africa. The leader will be responsible for managing the relationship with and providing direction to 3PL providers, launching 3PL FC’s, managing the performance of fulfillment operations, and continuously driving improvement on customer experiences and cost structure with 3PL providers.

This leadership position plays a key role in shaping Amazon’s operation by developing the fulfillment strategy and managing the long-term relationship between Amazon and our 3PL providers. In this context, the leader will be working closely with our 3PL providers and internal stakeholders such as Supply Chain, Transportation, and Consumer teams on a regular basis, and working with cross-functional leaders globally to drive various initiatives and programs. The leader will be accountable for dealing with challenging operational issues that will require a deep analysis of fulfillment operations, and for innovating and implementing solutions that will influence the short and long-term operations.


Key job responsibilities
– Develop and manage the business relationships with 3PL carriers, spanning optimization and resolution of operational issues to supporting commercial and contractual negotiations.
– Manage the performance of 3PL FC providers, including but not limited to safety, customer experience, quality, and cost.
– Partner with cross-functional teams such as Finance and Analytics to develop reports and mechanism to manage operational and financial performance on a daily basis.
– Work with Supply Chain and Capacity Planning to plan and secure capacity with 3PL providers.
– Partner with / leverage other internal tech and non-tech resources to improve fulfillment capabilities and performance; facilitate system development and adoption with 3PL providers and internal teams.
– Drive continuous improvement initiatives with 3PL providers and internal teams to provide best in class fulfillment experience and cost structure.


A day in the life
* Review daily performance reports and work with 3PL to bridge performance gaps and implementing corrective actions
* Manage emerging issues that may risk operations, putting in place mitigations to protect customer promise and delivery experience
* Prepare and contribute to weekly, monthly and quarterly business reviews
* Respond to customer and stakeholder escalations

About the team
South Africa Operations are a small, but mighty team powering our vision to be the most loved e-commerce store in South Africa by delighting customers with the best, locally-relevant fulfillment experience. We get stuff done upholding Amazon’s Day 1 culture. We are committed to developing our employees. We invent in our communities and innovate continuously. When we fail, we do so quickly, learn and iterate.

Basic Qualifications

– 5+ years of program management, logistics, operations, supply chain, transportation, or related field experience
– 2+ years of people management experience

Preferred Qualifications

– Bachelor’s degree or equivalent
– 1+ years of performance metrics, process improvement or lean techniques experience
– Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Click here to apply

Engineering Technician (Electrical/ Mechanical)

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

We are looking for a Data Center Engineering Operations Technician to join our expanding Infrastructure Operations team. A Data Center Engineering Operations Technician role is a hands-on electrical and mechanical equipment troubleshooting and operation responder. If you like to use apply your electrical and mechanical skills to solve problems, we’d like to meet you. Your work will help to maintain one of the world’s largest information system infrastructures.

Key job responsibilities
SAFETY
Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE

– Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS’s), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD’s), and Transformers.
– Troubleshoot events within internal Service Level Agreements (SLA’s)
– Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
– Supervise contractors who perform servicing or preventive maintenance
– Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations).
– Ability to work shifts

About the team
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

– Knowledge of key electrical competencies and theory
– 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
– 2+ years of electrical and electronic principles experience, or NFQ Level 6/ NVQ Level 3/ SOLAS Level 6/ FETAC Level 6/ QQI Level 6 all specialized in Mechanical, Electrical or Mechatronics

Preferred Qualifications

– 2+ years of data center engineering experience
– Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Click here to apply

Logistics Specialist (AWS Data Center), Data Center Communities

Description

Be a part of operating the world’s largest cloud computing infrastructure. Amazon Web Services is seeking a motivated, hardworking individual for the Data Center Logistics Specialist position.

The Logistics Specialist reviews data center inventory, inbound shipments, and ongoing demand to ensure that proper stock levels are maintained to support build and repair activities. Working with the Logistics Manager, they create plans to optimise the flow of parts through their lifecycle — tracking inventory location, movement, age, and turns. They work closely with Data Center Operations Technicians and Engineers to fulfil parts quickly and accurately. They work with Procurement and Hardware Engineering to source new parts and interface directly with vendors to process RMAs and receive replacements. They are responsible for accurate data entry and resolving questions from peer organisations.

The ideal Logistics Specialist will dive deep into data to understand the data center asset lifecycle. They maintain up-to-date metrics dashboards and create reports for internal and external suppliers and management as required.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

You’ll join a diverse team of engineers, logistics specialists, security experts, and operations managers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion

Key job responsibilities
Coordinate inbound and outbound deliveries, working with vendors, carriers, and transportation teams

Receive and ship parts — both physically and in inventory systems — ensuring records are accurate at all times

Work closely with engineering and operations teams to fulfill parts requests quickly and accurately

Resolve inventory queries and maintain accurate data entry across systems

Execute stock transfers between locations locally and globally to optimise parts availability

Manage inventory through regular cycle counts, storage organisation, cleanliness, and safety of all workspaces

Process warranty returns (RMAs) directly with vendors and receive replacement parts

Operate pallet jacks, trolleys, and carts to move materials throughout the facility

Support ad hoc analysis and projects based on business needs

This is a physical role in a warehouse-style environment. You’ll be on your feet for extended periods, lifting and carrying materials (up to 18kg), and working in conditions that may include varying temperatures and noise levels. Logistics Specialists adhere to strict safety standards, maintain high quality, and may travel to support other locations within and outside the country.





A day in the life
Your day starts with safety — checking your area is hazard-free and secure. From there, you’re at the loading dock receiving shipments, scanning parts into systems, and keeping stock levels right. You’ll run cycle counts, process hardware returns, and keep workspaces organised.

Beyond the routine, you’ll use AI tools and the latest tech to find better ways of working. You’ll collaborate globally, share ideas, and contribute to projects that improve operations across regions.

It’s physical, fast-paced, and keeps the cloud running.


About the team
Our logistics team supports a growing data center cluster, ensuring critical infrastructure components are always available to keep AWS services running for customers. We’re a tight-knit team that values safety, accuracy, and innovation. We encourage our team members to find better ways of working — whether through new tools, automation, or process improvements — and to collaborate with logistics peers globally.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

– Experience as a logistics professional supporting inventory cycle counts, shipments, maintenance, stock control functions and reverse logistics

Preferred Qualifications

– Experience using computers and Microsoft Office (Outlook, Word, Excel)

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Click here to apply

Data Center Technician, Data Center Operations

Description

We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.

Key job responsibilities
– SAFETY – Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
DATA CENTER OPERATIONS (DCO)
This position involves:
– Diagnosing hardware and network problems followed by physical repairs
– Troubleshooting events within internal Service Level Agreements (SLAs) o Performing root cause analysis of equipment failures
– Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)


A day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

– 2+ years of computer hardware troubleshooting and repair experience
– 1+ years of computer networking experience
– High school or equivalent diploma

Preferred Qualifications

– Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Click here to apply

IT Support Assoc II (WH), IT Services

Description

Amazon is seeking motivated and hardworking individuals to fill an IT Support Technician position for our IT Warehouse. This role supports IT Offices providing asset replenishment and procedural support. The successful IT Support Technician will be responsible for utilizing their skills to prepare hardware and provide assistance to the operations team in resolving technical problems within the Warehouse. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.

The successful IT Support Technician will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and demonstrate the ability to maintain high levels of productivity while maintaining quality.


Key job responsibilities
Preparation, allocation, and maintenance of IT equipment throughout the Warehouse for both internal use and shipment to internal customers. This includes imaging and setup of devices, troubleshooting of all IT related equipment such as PCs, mobile devices, thin clients, printers and other end user devices

Effectively communicate with customers regarding status of repairs. Ensures that customer’s questions are answered and they are satisfied with work completed

Diagnose and troubleshoot hardware, imaging system, and network problems. Identify the appropriate escalation resources, test proposed fixes and follow up to ensure the problem has been resolved

Follow all standard operating procedures (SOP) and policies through the effective use of knowledge management

Responsible for small projects within the Warehouse. Work within a small team, coordinating activities and supporting multiple concurrent goals

Basic Qualifications

– 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
– Experience using productivity and communications tools including Microsoft Outlook, Excel, Powerpoint, and Word
– Experience with computer hardware troubleshooting and repair
– Experience in English-language communication skills, both written and verbal
– Experience in PC repair, troubleshooting, deployment and liquidation
– Experience in procurement, inventory and asset management of IT equipment as well as IT lifecycle

Preferred Qualifications

– Experience taking ownership and driving resolution on escalated customer issues
– Experience managing work and priorities through a ticketing system
– Experience in scripting for automation (e.g. Python) and advanced SQL skills.
– Experience prioritizing and managing multiple responsibilities
– Can work proactively and independently, meet deadlines, and deliver on projects and tasks
– Bachelor’s degree or above in computer science or equivalent
– -One or more years’ experience in Service Desk environment

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Click here to apply

We wish you all the best with your applications