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Team Member: Registry
Closing Date
2026/07/09
Reference Number
CIP260625-2
Job Title Team Member: Registry
Job Type Permanent
Business Unit Corporate Services
Division Client Engagement and Channel
Department Security and Facilities
Job Grade P11
Number of Positions 1
Location – Town / City Pretoria
Location – Province Gauteng
Location – Country South Africa
Minimum Education Level Diploma | Advanced Certificate
Job Advert Summary
EXTERNAL ADVERTISEMENT
Team Member: Registry
Job Purpose: To administer the receipt, indexing, scanning and retrieval of CIPC documents and records and to resolve queries.
Minimum Requirements
Required Minimum Education / Training
National Diploma in Administration/Office Administration
Required Minimum experience
1- 2 years’ experience in an administration, electronic filing and record management environment.
Duties and Responsibilities
Key performance areas
To provide registry support services to the CIPC;
To receive and resolve customer queries;
To make input into operating policies, procedures and guidelines;
To report on performance and identify and escalate performance
Closing date: 09 July 2026
Click here to apply
Team Member: Helpdesk and Self-Service Terminals Cape Town (X2)
Closing Date
2026/07/09
Reference Number
CIP260625-1
Job Title Team Member: Helpdesk and Self-Service Terminals Cape Town (X2)
Job Type Permanent
Business Unit Corporate Services
Division Client Engagement and Channel
Department CIPC Service Centres
Job Grade P11
Number of Positions 2
Location – Town / City Cape Town
Location – Province Western Cape
Location – Country South Africa
Minimum Education Level Diploma | Advanced Certificate
Job Advert Summary
EXTERNAL ADVERTISEMENT
Team Member: Helpdesk and Self-Service Terminals Cape Town (x2)
Job Purpose: To provide guidance and assistance to clients visiting the customer service centres and to resolve queries
Minimum Requirements
Required Minimum Education / Training
- A three (3)-year National Diploma
Required Minimum Experience
- 1-year Customer services experience, knowledge experience in aspects of Company, Close Corporation, Co-operative and IP law administration.
Duties and Responsibilities
•To effectively and efficiently offer direction and support to clients that visit the service centre. •
•To assist, advise and inform Customers regarding all CIPC products, services and related processes and procedures.
•To determine and resolve Customer service requests and queries on preferably first encounter and ensuring that consumers are satisfied with products or services by handling complaints and inquiries
•Escalating queries and concerns, when necessary.
•To accurately capture statistic as per customers enquiry.
•To contribute to improvement of organizational performance standards
Closing Date: 9 July 2026
Click here to apply
Team Member: Call Centre Agent
Closing Date
2026/07/09
Reference Number
CIP260624-2
Job Title Team Member: Call Centre Agent
Job Type Contract
Business Unit Corporate Services
Division Client Engagement and Channel
Department E-Communication and Client Engagement
Job Grade P11
Number of Positions 1
Location – Town / City Pretoria
Location – Province Gauteng
Location – Country South Africa
Minimum Education Level Diploma | Advanced Certificate
Job Advert Summary
EXTERNAL ADVERTISEMENT
Team Member: Call Centre Agent
Nature of employment: 5-year fixed term contract
Job Purpose: To handle Customer calls according to prescribed Call Centre specifications as to inform,
assist and advise Customers on all CIPC products, services, related processes, and
procedures.
Minimum Requirements
- A three (3)-year Diploma/ National Diploma / B Degree / Advanced Diploma in Call Centre / Contact
Centre Management / Communications. - A Call Centre certificate will be an added advantage
- Proficiency in Afrikaans would be an added advantage.
- 4-5 years of recent experience in a call centre environment, specifically within the last 4 years
Duties and Responsibilities
- To receive and respond efficiently and effectively to inbound Customer calls;
- To assist, advise and inform Customers regarding all CIPC products, services and related processes
and procedures - To determine and resolve Customer service requests and queries on preferably first call resolution;
- To accurately capture all calls received as prescribed and provide Customer feedback
- To contribute to improvement of organizational performance standards
Closing date: 09 July 2026
Click here to apply
Call Centre Internship x10
Closing Date
2026/07/07
Reference Number
CIP260624-1
Job Title Call Centre Internship x10
Job Type Internship
Business Unit Corporate Services
Division Client Engagement and Channel
Department E-Communication and Client Engagement
Job Grade P12
Number of Positions 10
Location – Town / City Pretoria
Location – Province Gauteng
Location – Country South Africa
Minimum Education Level Diploma | Advanced Certificate
Job Advert Summary
GRADUATE INTERNSHIP PROGRAMME
CIPC (a member of the dtic) is committed to youth skills development by providing graduates with opportunities to gain work experience to complement their studies. Applicants are invited for an Internship Programme that would run for a period of 24 months. Interns will be placed in our Sunnyside Office (Pretoria).
WHAT IS INTERNSHIP
As contemplated by Cabinet in December 2002, Internship is a public service graduate work experience programme targeting unemployed graduates. It gives students workplace experience or an opportunity to practice the work skills that they have studied and will practice in the future.
Beneficiaries of the Internship programme:
- Unemployed South African graduates from higher education institutions who have completed their degrees/diplomas.
- Unemployed graduates who have not been exposed to any work experience related to their qualification.
- Unemployed graduates who have never participated in the Internship programme.
- Applicants must be between ages of 18 to 35 years old.
REMUNERATION
Interns are offered R12 000.00 stipend per month
Successful applicants will be expected to sign a Graduate Internship Programme Agreement.
NB! Please ensure you have uploaded and attached an updated CV, ID and the relevant completed qualification. Failure to upload the required documents or failure to upload documents will automatically disqualify the applicant.
Closing date: 7 July 2026
Minimum Requirements
Required minimum Qualifications
Diploma or degree in Call Centre Management or Communication
Duties and Responsibilities
Internship is a public service graduate work experience programme targeting unemployed graduates. It gives students workplace experience or an opportunity to practice the work skills that they have studied and will practice in the future.
Click here to apply
We wish you all the best with your applications
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