Shopritex Jobs – July 2026

To apply, click on the link at the end of the posts and all the best with your applications

Senior Back End Engineer

Role Purpose

The Software Engineer II is responsible for analysing, designing, developing, implementing, and testing medium to high‑complexity back‑end services and applications. The role builds scalable, efficient, and secure Go-based systems that support enterprise channels and operational platforms. It includes diagnosing and resolving transactional data issues, contributing to integration solutions, applying Go-specific concurrency patterns, and supporting existing services. The engineer collaborates with systems designers, architects, and cross-functional teams to deliver high‑quality solutions aligned to business and technical standards.

Role Description

Back-End Development & Engineering:

Design, develop, and implement Go‑based backend services and APIs for enterprise channel and high‑volume systems.

Write clean, maintainable, idiomatic Go code using appropriate design patterns and concurrency mechanisms (including goroutines and channels).

Build modular, testable components aligned to organisational frameworks, engineering standards, and secure coding practices.

Participate in architectural discussions and contribute solution alternatives for medium to high‑complexity engineering challenges.

Systems Analysis & Solution Design:

Conduct system analysis on medium to high‑complexity services, integrations, and data flows, particularly within enterprise channel environments.

Translate technical and business requirements into scalable back‑end architectures using Go, microservices, distributed patterns, and modern integration techniques.

Testing, Quality & Performance:

Develop and maintain Go-specific unit, integration, and performance tests to ensure system reliability.

Participate in peer code reviews to ensure adherence to Go best practices, performance requirements, and engineering quality standards.

Diagnose, troubleshoot, and resolve issues across Go services, including transactional data anomalies, integration failures, and concurrency-related defects.

Service Integration & Deployment:

 Investigate and analyse integration requirements for Go-based services and support system interoperability across applications.

 Collaborate with DevOps, QA, and front-end teams to enable seamless deployment, containerisation, CI/CD automation, and operational readiness.

 Support production systems, troubleshoot data-related issues, and implement enhancements to improve system stability and performance.

Documentation & Continuous Improvement:

 Produce technical documentation for Go services, including solution designs, sequence diagrams, interface definitions, and configuration details.

 Contribute to engineering practice improvements, coding standards, and continuous learning initiatives.

Qualifications and experience

 Diploma or Degree in Information Systems, Computer Science, or related field – (essential)

 +4 years’ experience in software engineering or a similar role – (essential)

 Proficiency in Go (Golang), including concurrency (goroutines, channels), modules, and Go tooling – (essential)

 Experience with Go unit, integration, and performance testing – (essential).

 Experience building RESTful APIs, backend services, and system integrations – (essential).

 Experience with SQL/NoSQL databases and database optimisation – (essential).

 Hands-on experience with containerisation (Docker/Kubernetes), CI/CD pipelines, and Git-based version control – (essential)

 Understanding of secure coding principles and modern security practices – (essential).

Key Competencies and Work Ethic

 Collaborative partner – Builds strong relationships with stakeholders while driving cross functional work teams and projects. Open, honest, and direct, comfortable giving and receiving constructive feedback. Thinks and acts independently as well as collaboratively.

 Technology expert, bringing top-quality expertise to drive priorities while introducing new tools and practices. Is curious and adaptable, finds agile and rapid ways of implementing solutions fast.

 Analytical and detailed – Readily grasps new concepts and information, investigates various courses of action and integrates multiple sources of data to guide decision-making and identify optimal solutions.

 Innovative and solution-orientated – Thinks outside of the box. Sound judgment, quick decision-making, and the ability to generate solutions that serve the flow of work and meeting deadlines.

 Results-driven – Proactively drives results, setting stretch goals for self and others, while remaining focused and working tenaciously to meeting and exceeding expectations within quality standards.

 Planning and organising – Able to timeously and efficiently prioritise and execute multiple and competing demands in a fast-paced environment. Identifies urgent and important tasks / priorities to ensure delivery.

 Business acumen – Understands how business operates and the issues and risks that drive technological success and impact commercial viability.

 Communication skills – Communicates effectively while being able to convert complex concepts into well-articulated messages. Adopts a range of influencing styles to facilitate and deal with challenges internally and externally.

 Team Collaboration Skills: Creates a safe team environment that promotes acceptance of failure; strong understanding when and how to include different parties; actively encourages people to live company values.

 Stakeholder Management Skills: Embodies “one team” attitude with key stakeholders; proactively works with stakeholders to support them in resolving roadblocks to ensure results are delivered.

 Flexible and resilient – Able to work in a fast-paced environment, balancing multiple and competing priorities while managing ambiguity and adapting as the business evolves.

 Digital centric and savvy – Passionate about the possibilities of digital technologies and its value for the business. A self-starter who can come up to speed quickly on our applications, technologies, and processes.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Software Development Manager

Role Purpose

The Software Development Manager is responsible for overseeing the software development process and ensuring that it is completed efficiently, effectively, and to the required quality standards. They manage the software development team, plan projects, allocate resources, and monitor team performance to ensure the successful delivery of software products.

Role Description

Team Management:
• Manage and mentor the software development team, including recruiting, training, and development of team members.
• Set performance goals for the team and provide regular feedback to ensure they meet or exceed expectations.
• Foster a positive and collaborative team environment to increase productivity and ensure team satisfaction.

Project Management:
• Plan and prioritize software development projects, determine resources needed and allocate accordingly.
• Monitor project progress, identify and mitigate risks, and ensure projects are delivered on time, within budget, and meet quality standards.
• Ensure project goals align with the company’s strategic objectives.

Technical Guidance:
• Stay up to date with new software development technologies and best practices, and ensure they are implemented in the development process.
• Provide technical guidance to the team, review code and architecture to ensure that it aligns with industry best practices.
• Collaborate with other managers to align development priorities with business objectives.

Communication:
• Communicate effectively with stakeholders, other teams, and management to ensure the project is progressing as planned.
• Keep team members informed of project status, milestones, and issues.
• Maintain positive working relationships with internal and external stakeholders.

Qualifications and experience

• Degree/Diploma in IT, Software Development, Information Systems, Computer Science or related field – (essential).
• +7 years’ experience as a Team Manager or similar role, with experience leading and managing the project teams’ delivery of system/software development solutions in a structured environment – (essential).
• Proven experience as a software development manager or equivalent leadership role.
• Expert level understanding of software development., including knowledge of software architecture, coding practices, and development methodologies.
• Solid project management skills, including experience with Agile development methodologies.
• Demonstrable experience in an agile environment, particularly delivering strategic roadmaps and owning specific agile events such as backlog refinement and sprint reviews – (essential).
• Experience applying agile analysis techniques for creating user stories and acceptance criteria – (essential).
• Experience leading and coaching a multi-disciplinary team whilst taking ownership for specific project outcomes – (essential).
• Solid experience in IT project management and design and development of software solutions for digital commerce – (essential).
• Solid understanding and experience of IT business analysis processes, collaboration, stakeholder, and supplier engagements to integrate business needs with IT solutions and whilst understanding holistic impact on the business its customers – (essential).
• Experience in a retail, commercial, or IT environment – (highly desired).
• Strong proficiency in Office 365 skills with a strong focus on project management, business analysis and presentation tools – (essential).
• Excellent communication skills, both verbal and written.

Key competencies and work ethic

• Strategic focus – Understands how an organisation must change in light of internal and external trends and influences. Keeps the big, long-range picture in mind. Builds a shared long-range organisational vision with others. Committed to course of action to achieve long-range goals and influences others to translate vision into action.
• Delivering results with a strong customer focus – Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.
• Self-motivated & driven with strong integrity – take accountability for actions and mistakes.
• Strong leadership – a positive leader who serves the team and shows an appreciation for team morale and a healthy happy culture. Ability to build strong relationships with clients and colleagues; display a strong team spirit. Ensure that all individuals, team members, and stakeholders feel valued, motivated and equipped to deliver, develop and build a meaningful career.
• Entrepreneurial and commercial thinking – Keeps up to date with competitor information and market trends; identifies business opportunities for the organisation; maintains awareness of developments in the organisational structure and politics; demonstrates financial awareness; controls costs and thinks in terms of profit, loss and added value.
• Collaborative partnering – build relationships both internally and externally. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Think and act independently as well as collaboratively.
• Change/Transformation Management – energized by working both independently and interdependently within the digital network and cross functions, motivated to work agile and being open to the change, collaborative effort of self-organizing cross-functional teams.
• Operational efficiency – someone who can spread themselves across multiple tasks simultaneously by working smartly, efficiently and effectively. Diligently staying on top of the details and understanding how they fit into the big picture.
• Strong project management, planning, and organization skills, including the ability to handle multiple projects simultaneously in a fast-paced environment.
• Time management – ability to prioritize a high volume of projects simultaneously in a fast-paced unpredictable environment. Identify the urgent & important tasks and priorities to ensure delivery to client and other stakeholders.

• Innovative and solution orientated – thinks outside of the box. Sound judgment, quick decision-making and the ability to generate both short- and long-term solutions that serve the flow of work and meeting deadlines. Technical expertise and the ability to question, understand and challenge technology and related software implementation decisions and priorities.
• Exceptional communicator – approachable, adopt a range of influencing and negotiation styles to facilitate and deal with challenges internally and externally.
• Presentations and reporting – ability to present complex ideas simply, communicate actionable analytical findings verbally, visually and in writing in an inspirational way to a non-technical and business audience. Synthesize information to develop recommendations, and ability to persuade/influence organization pursuit of the recommended path.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Software Engineer I

About the Role:

We are looking for an experienced Software Engineer to join our team. In this role, you will take ownership of technical design decisions and be a driving force behind the quality, architecture, and delivery of software solutions across our retail platform. You will work with cross-functional teams to deliver scalable, maintainable systems built on AWS cloud infrastructure, leveraging modern microservices architecture and best-in-class engineering practices.

Key Technical Skills:

• Java
• Microservices
• AWS Cloud
• Cloud Infrastructure
• Retail Domain
• Agile / SCRUM

Key Responsibilities:

Technical Capability

• Maintain a working understanding of organisational structures and business partner dynamics, adapting delivery approaches within agreed frameworks.
• Detect critical deficiencies in architecture or process and recommend actionable improvements.
• Uphold development principles and quality compliance criteria to ensure commitments are met.

Solution Design & Development

• Analyse and understand business requirements in the context of the current business environment
• Create/Update conceptual, logical, and physical solutions using appropriate coding techniques and methodologies.
• Develop solutions according to standards and best practice for back-end and integration layers.
• Develop, document, and maintain source code in line with established design standards.
• Integrate design for maintainability, scalability, and operational efficiency.
• Build systems to take advantage of true cloud-native architecture, leveraging AWS services and patterns

Job Specifications:

Stakeholder Engagement & Collaboration

• Actively share technical insights and information with relevant stakeholders at appropriate levels of detail.
• Work effectively as part of a team without requiring close supervision.

Quality, Compliance & Delivery

• Complete deliverables throughout the system development life cycle in compliance with the agreed plan.
• Identify and prioritise project risks proactively, with clear escalation paths.
• Apply code review discipline and QA processes as requested, ensuring successful deployment through quality gates.
• Code to industry best practices, adhering to team processes and established conventions.
• Work within both SDLC and Agile (SCRUM) methodologies as the project demands.

Infrastructure & Continuous Improvement

• Set up, maintain, and improve technical infrastructure to support development, testing, and production environments.
• Maintain technical competency in the applicable technology stack and related tools.
• Research and stay current with trends in online retail channels and related information technology.
• Adhere to and champion best practices and team processes, contributing to a culture of continuous improvement.

Required Qualifications & Experience:

Essential

• Extensive hands-on experience with Java development in production environments.
• Proven experience designing and building microservices-based architectures.
• Practical experience with AWS cloud services and cloud-native design principles.
• Experience working across both Agile (SCRUM) and SDLC methodologies.
• Strong code review practices and commitment to quality-driven delivery.
• Strong and effective communication skills
• 5+ years of development experience

Advantageous

• AWS certifications (e.g. Developer Associate).
• Experience with CI/CD pipelines, DevOps tooling, and infrastructure-as-code.
• Exposure to event-driven architecture, messaging systems (e.g. Kafka, SQS/SNS).
• Familiarity with containerisation technologies (Docker, Kubernetes / EKS).
• Experience in design both productionalize NoSQL and RDBMS technologies
• Prior exposure to the retail industry or comparable customer-facing commercial environments.

Working Environment:

• Technology stack anchored on Java, AWS, and modern microservices patterns.
• Retail-focused delivery environment requiring awareness of trading cycles, customer journeys, and operational constraints.
• Collaborative team culture with strong Agile (SCRUM) practices alongside structured project governance.
• Regular engagement with Product and Architecture stakeholder communities.
• Hybrid Office setup – currently 3 days a week in office with Monday or Friday being a compulsory day.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Software Engineer III (Front End)

Role Purpose

The role is responsible for system analysis, design, creation and testing of highly complex applications, in accordance with agreed specifications and standards. Works alongside systems designer(s) to build new and sustainable systems and creative software solutions. Takes the lead on technical design, development, maintenance, and support of large-scale and high complexity systems, applying deep, specialised knowledge to adapt and deliver within the required frameworks. Further plays the role of mentor to other developers / programmers, enabling the function to grow the capability while creating a high performing team. Has advanced technical writing skills for Use case relatives and diagrams.

Role Description 

• Manage and coordinate the design, development, and implementation of efficient and effective solutions by creating well-engineered business applications for multiple, enterprise-wide channels
• Take the technical lead on large and complex projects and serve as a senior technical expert in understanding and translating business requirements into the appropriate applications and solutions. Direct suitable solution(s), technical interfaces, specifications, and systems / application architecture that address business needs/stakeholder requirements, solution delivery and operations areas.
• Implement system analysis of highly complex applications and systems. Manage, coordinate system analysis conducted by Software Engineer I and II.
• Create conceptual, logical, and physical solutions and write clean, scalable code using appropriate coding techniques, methodologies, and programming languages.
• Develop solutions, systems, and unit test standards according to organisational frameworks and standards and provide guidance on best practices to enhance solutions.
• Guide and maintain analysis / development principles and quality compliance criteria to deliver according to commitments. 
• Oversee, guide and direct requirements with systems designer and other developers.
• Plan and identify areas for modification and improvement and lead completion of deliverables throughout the system development life cycle and ensure compliance according to agreed plan.
• Work within the frameworks of both waterfall SDLC and Agile (SCRUM, Tester & Application Analyst) methodologies.
• Plan, organise and control own work effort, including regular progress feedback to own and other relevant areas. Support in guiding and managing the work efforts of Software Engineer I and II.
• Lead and coordinate effective solution development and perform quality assurance and testing
• Create quality of program documentation and scripting on highly complex projects and oversee and quality assure documentation and scripting completed by Software Engineer I and II.
• Support and maintain existing solutions and front-end systems
• Troubleshoot highly complex channel transactional data and system related issues and Identify problems and propose changes, liaise with technical and business users to resolve issues and coordinate and support implementation of changes to existing systems. Lead and support the team with investigation of complex problems and integration of findings requiring expertise.
• Identify/verify problems and review & propose changes
• Liaise with technical and business users to resolve issues
• Oversee and/or implement changes to existing systems
• Manage, analyse, develop, implement, and assist with designing of solutions
• Liaise with Designer and Architect to define requirements, system design and documentation on multiple / high complexity projects.
• Conduct system analyses on highly complex projects and coordinate and lead Software Engineer team in handling and delivering on project related work outputs and requirements. 
• Perform, build, and oversee system development and automation testing for volume and Integration.  
• Manage and Oversee development and perform quality assurance and code review on highly complex projects.
• Drive and lead adherence to organisational frameworks, processes, and best practices.
• Coordinate the integration of new software and systems into existing environment
• Coordinate and actively Investigate and analyse new software and systems
• Plan, design, and support systems designer with integration solutions for high complexity systems integration.

Practice Responsibilities

• Lead Code Reviews and ensure quality of code being delivered is to Shoprite Standards
• Actively schedule and drive the Practice improvement workshops and any related Communities of Practice required

Qualifications and experience

• Diploma /Degree in Information Systems / B.Sc. Computer Science (or similar) – (essential)
• “Strong” achievement in IKM assessment for Developers
• “Strong” achievement in IKM assessment for Design
• Agile Foundation Training completed
• Security training (OWASP top 10) completed and advanced
• Formal Leadership training (i.e. RLDP)
• Advanced certification in a programming language required and related frameworks –or–
• Advanced certification in software / solution design (depending on position requirement)
• +7 years’ experience as a Software Engineer / Analyst Programmer – (essential).
• Extensive Experience with working on highly complex projects within the Software Development Life Cycle – (essential)
• Extensive Experience building software using languages and technologies of the .NET framework, .NET Core, as well as testing (unit, system, performance, integration, and volume) – (essential)
• Extensive code review and code quality assurance experience – (essential)
• Demonstrable experience in System integration & analysis; – (essential)
• Expert level experience in database design and development using T-SQL code (essential).
• Experience with NoSql will be advantageous.
• UI design and basic user experience (UX) principles (essential).
• SOLID and OOP practical experience (essential).
• Expert level knowledge in distributed source control systems, like GIT or TFS, Application-level architecture and Web services (SOAP and Rest) – (essential)
• Extensive UML exposure including sequence and class diagrams – (essential)
• Extensive knowledge of networking and security principles and requirements – (essential)
• Demonstrable experience working on projects in both Agile and DevOps – (essential)
• Experience in a retail environment – (essential)
• Agile Development, SCRUM, or Extreme Programming methodologies – (essential)
• Automation (Unit and deployment) – (essential/preferred)
• Designing user interactions on websites, D42 developing servers, and databases for website functionality – (essential/preferred).
• Micro services – (desirable)
• Designing user interactions on websites, developing servers, and databases for website functionality – (desirable)
• Automation (Unit and deployment) – (desirable)

List below is position specific

• Expert level knowledge of Internals and architecture of SQL Server – (essential)
• Extensive experience in MVC, WPF and WCF – (essential)
• Expert level Cloud Services experience, preferably AWS – (essential)

Key competencies and work ethic (detailed competencies and capabilities outlined in framework)

• Technical leadership capability – Positively serves the team and shows an appreciation for team morale. Mentors team members, supporting their development and enabling them to deliver on their objectives.   
• Collaborative partner – Builds strong relationships with stakeholders while driving cross functional work teams and projects. Open, honest and direct, comfortable giving and receiving constructive feedback. Thinks and acts independently as well as collaboratively.   
• Technology expert, bringing top-quality expertise to drive priorities while introducing new tools and practices. Is curious and adaptable, finds agile and rapid ways of implementing solutions fast.  
• Analytical and detailed – Readily grasps new concepts and information, investigates various courses of action and integrates multiple sources of data to guide decision-making and identify optimal solutions.  
• Innovative and solution-orientated – Thinks outside of the box. Sound judgment, quick decision-making and the ability to generate solutions that serve the flow of work and meeting deadlines.   
• Results-driven – Proactively drives results, setting stretch goals for self and others, while remaining focused and working tenaciously to meeting and exceeding expectations within quality standards.  
• Planning and organising – Able to timeously and efficiently prioritise and execute multiple and competing demands in a fast-paced environment. Identifies urgent and important tasks / priorities to ensure delivery.  
• Business acumen - Understands how business operates and the issues and risks that drive technological success and impact commercial viability.  
• Communication skills – Communicates effectively while being able to convert complex concepts into well-articulated messages. Adopts a range of influencing styles to facilitate and deal with challenges internally and externally. 
• Team Collaboration Skills: Creates a safe team environment that promotes acceptance of failure; strong understanding when and how to include different parties; actively encourages people to live company values.
• Flexible and resilient – Able to work in a fast-paced environment, balancing multiple and competing priorities while managing ambiguity and adapting as the business evolves. 
• Digital centric and savvy - Passionate about the possibilities of digital technologies and its value for the business. A self-starter who can come up to speed quickly on our applications, technologies, and processes.  

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Tech Lead

Job Purpose:

The Tech Lead provides strategic technical leadership across digital platforms by shaping and validating complex solution designs that meet evolving business needs. Ensures all solutions align with enterprise architecture principles, standards, and governance requirements to maintain consistency and control. Guides engineering teams in delivering scalable, secure, and high-performing systems that support long-term sustainability. Influences technical decision-making across cross-functional teams to optimise integration, performance, and reliability. Drives disciplined execution and quality outcomes by balancing innovation with risk management and operational efficiency.

Job Description:

Solution Design & Architecture Alignment
• Lead the end-to-end design of complex, enterprise-scale technical solutions aligned to business
strategy.
• Guide implementation approaches to ensure adherence to architectural standards and patterns.
• Validate solution alignment to enterprise architecture frameworks, principles, and governance.
• Drive adoption of scalable, reusable, and future-fit design practices.
• Embed best practices across engineering teams to improve design quality and consistency.

Technical Governance & Standards
• Provide oversight to ensure adherence to engineering standards, governance frameworks, and
design controls.
• Evaluate solution proposals for scalability, resilience, maintainability, and long-term sustainability.
• Guide and endorse critical technical decisions, balancing trade-offs, risks, and business impact.
• Ensure consistent execution of design reviews, approvals, and technical assurance processes.
• Align delivery outputs to governance requirements and architectural compliance standards.

Platform Integration & Optimisation
• Drive integration across systems, platforms, and services to ensure seamless interoperability.
• Resolve integration challenges to improve system connectivity, data flow, and operational efficiency.
• Lead initiatives to enhance system performance, reliability, and scalability.
• Promote optimised and efficient design approaches across digital environments.
• Enable modular and extensible architectures that support evolving business needs.

Stakeholder Engagement & Influence
• Engage senior stakeholders to shape and influence technical strategy and architecture direction.
• Provide expert advisory on solution design, system architecture, and technology decisions.
• Translate complex technical concepts into clear, actionable insights for decision-making.
• Align cross-functional teams to architectural standards and delivery expectations.
• Foster collaboration across engineering, product, and architecture communities.

Delivery Enablement & Technical Leadership
• Guide engineering teams to ensure effective and consistent implementation of solution designs.
• Enable delivery outcomes by addressing technical constraints and removing blockers.
• Drive adherence to quality standards across the software development lifecycle.
• Mentor and support engineers in applying best practices and architectural principles.
• Promote disciplined and high-quality execution across delivery teams.

Qualifications and experience

• Relevant Degree in Computer Science, Information Systems, Engineering, or related field –
(essential)
• Postgraduate qualification in Architecture, Enterprise Systems, or related discipline –
(advantageous)
• +6 years’ experience in software engineering, systems design, or architecture – (essential)
• Strong experience in at least one modern programming language (e.g. Java, Python, C#, C++) –
(essential)
• Strong understanding of software development methodologies and engineering best practices –
(essential)
• Experience working in Agile environments (e.g. Scrum) – (essential)
• Strong understanding of performance, scalability, and security principles – (preferred)
• Experience with cloud platforms (AWS, Azure, GCP) and modern database technologies –
(advantageous)

Key competencies and work ethic

• Collaborative partner – Builds strong relationships with stakeholders while driving cross functional
work teams and projects. Open, honest and direct, comfortable giving and receiving constructive
feedback. Thinks and acts independently as well as collaboratively.
• Technology expert, bringing top-quality expertise to drive priorities while introducing new tools
and practices. Is curious and adaptable, finds agile and rapid ways of implementing solutions fast.
• Strong analytical and problem-solving skills – Integrates multiple data sources to apply strong
judgment; applies expertise to execute functions in a competitive, evolving shopper landscape.
• Detail orientated – able to identify process inefficiencies and proactively resolve performance or
delivery concerns.
• Ability to work under pressure and under tight time constraints, managing multiple demands
while organizing, prioritizing, and reordering workload in a rapidly changing and fast-moving
environment.
• Highly organised with a focus on execution. An attitude of accountability with a strong drive
for excellence – Sets stretch goals for self and others while working tenaciously toward meeting
and exceeding expectations.
• Innovative and solution-orientated – Open to new ideas and possibilities and proactively
contributes ideas and solutions that serve the flow of work and meeting deadlines.
• Results-driven – Proactively drives results, setting stretch goals for self and others, while remaining
focused and working tenaciously to meeting and exceeding expectations within quality standards.
• Excellent communication and leadership skills – Strong verbal and written communication skills.
Able to simplify technical concepts and convey messages and ideas to users across organisational
levels.
• Flexible and resilient – Able to work in a fast-paced environment, balancing multiple and
competing priorities while managing ambiguity and adapting as the business evolves.
• An independent, motivated self-starter, with the ability to take initiative and work under own
direction.
• Business acumen – Understands how business operates and the issues and risks that drive
technological success and impact commercial viability.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Operational Team Leader | Secunda | Mpumalanga

The purpose of the role is to lead a team of controllers that provides end to end support to the Pingo driver network. Proactively monitor performance indicators and exception dashboards, resolving problems timeously to ensure that Pingo meets its service level agreement to our customers.

• Monitor order pipeline and order flow from pick complete to delivery
• Team stats, analysis and recommendations on improving KPIs
• Escalation of stores that are falling behind their SLA
• Proactively manage exceptions – resolving problems timeously to prevent any delays on order
• Continuous driver attendance management throughout the shift
• Handle any escalations from Controllers to minimise business disruption, while making note of further training or process changes to prevent escalation in future.
• Provide regular training and feedback to Controllers, fostering a culture of continuous improvement and development.
• Promote collaboration and teamwork among control centre staff, facilitating open communication and knowledge sharing to enhance overall performance. 
• Work with the other Team Leaders to ensure a consistent and aligned leadership team.
• Quickly and effectively manage, in conjunction with HR, any employee relation matters
• Manage sick leave and attendance, break schedules to minimize downtime and maximize productivity without compromising employee well-being or regulatory compliance. 
• Ensure seamless communication and coordination during shift handovers for operational continuity and efficiency. Follow structured information exchange and collaboration between shifts, minimizing disruptions and maximizing productivity
• Participate in post-incident debriefs and reviews to identify lessons learned and opportunities for improvement in emergency response protocols and implement corrective actions as necessary to enhance future response capabilities.
• Provide regular feedback on systems improvements and/or challenges to help drive system improvements.   
• Troubleshoot driver and system related technical issues and provide comprehensive insight and feedback  
  
  Minimum Requirements:
  • Grade 12 or equivalent at NQF level 4 (essential)
  • Diploma in supply chain management/ transportation/ safety management or equivalent at NQF level 5 (preferred)
  • Code B Driver’s License (essential)
  • Own reliable car (essential)
  • At least 3 years working experience in an operations environment (essential)

Click here to apply

Head Retail Media Partnerships

Role Purpose

The purpose of a Head Retail Partnerships is to define and drive the commercial partnership strategy for Retail Media by identifying, structuring, and closing high-value retail partnerships, translating data and media capabilities into scalable revenue opportunities, and establishing long-term enterprise relationships that enable market expansion and sustained commercial growth.

Role Description

Commercial Strategy & Partnership Development

• Determine and drive the partnerships strategy in alignment with Retail Media and broader business objectives
• Identify, evaluate, and prioritise new retail and non-endemic partnership opportunities
• Translate strategic product and data capabilities into commercially viable partnership models
• Establish go-to-market propositions that enable revenue growth and market expansion

End-to-End Commercial Ownership

• Lead the full commercial lifecycle from pipeline development to deal closure
• Structure, negotiate, and conclude complex commercial agreements and revenue-share frameworks
• Oversee partnership financial performance, ensuring revenue realisation and profitability
• Govern commercial terms, ensuring alignment with business risk, legal, and compliance requirements

Relationship & Stakeholder Leadership

• Build, influence, and maintain strategic relationships with C-suite and senior external stakeholders
• Act as the senior interface between Retail Media and enterprise retail partners
• Align internal stakeholders (product, data, marketing, legal) to enable successful partnership execution
• Represent the organisation in high-level negotiations and industry engagements

Commercial Design & Value Realisation

• Architect scalable partnership models, joint business plans, and monetisation frameworks
• Translate data, analytics, and media capabilities into clear commercial value propositions
• Drive adoption of first-party data and retail media solutions across partners and clients
• Enable closed-loop measurement and performance-led commercial outcomes

Market Growth & Innovation

• Monitor industry trends in retail media, adtech, and data monetisation
• Recommend and implement innovative partnership models and revenue streams
• Position Retail Media as a preferred partner for external retailers and brands
• Expand into new categories (e.g., financial services, automotive, insurance, travel)

Governance, Performance & Delivery

• Review partnership performance against commercial targets and strategic objectives
• Establish and track key metrics, pipeline health, and deal conversion rates
• Ensure delivery excellence across multiple complex partnership initiatives
• Support continuous improvement of partnership frameworks and processes

Qualifications and Experience

• Degree in Marketing, Advertising, Media or related (essential)
• Postgraduate degree in related field (advantageous)
• +8 years’ experience in Commercial partnerships, Business development, Retail media, digital media, adtech environments or similar environments (essential)
• Demonstrated capability in commercialising products, platforms, or data solutions (essential)
• Strong understanding of:
  • Retail media and commerce media ecosystems
  • Programmatic advertising and data monetisation

Key Competencies and Work Ethic

• Strategic thinking & execution – strategy development and translation into long term investment roadmap and practical tactical execution integration with cross-functional teams.
• Self-motivated & driven with strong integrity – take accountability for actions and mistakes.
• Strong leadership – a positive leader who serves the team and shows an appreciation for team morale and a healthy happy culture. Ability to build strong relationships with clients and colleagues; display a strong team spirit. Ensure that all individuals, team members, and stakeholders feel valued, motivated and equipped to deliver, develop and build a meaningful career.
• Collaborative partnering – build relationships both internally and externally. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Think and act independently as well as collaboratively.
• Change/Transformation Management – energised by working both independently and interdependently across functions, motivated to work agile and being open to the change, collaborative effort of self-organizing cross-functional teams.
• Operational efficiency – someone who can spread themselves across multiple tasks simultaneously by working smartly, efficiently and effectively. Diligently staying on top of the details and understanding how they fit into the big picture.
• Innovative and solution orientated – thinks outside of the box. Sound judgment, quick decision-making and the ability to generate both short- and long-term solutions that serve the flow of work and meeting deadlines. Technical expertise and the ability to question, understand and challenge technology and related software implementation decisions and priorities.
• Exceptional communicator – approachable, adopt a range of influencing and negotiation styles to facilitate and deal with challenges internally and externally.
• Business and commercial acumen – Proactively explores new prospects and capitalizes on established networks. Knows how to leverage business insights to drive opportunities.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Rainmaker: Digital Campaign Manager

Rainmaker: Digital Campaign Manager

Value Proposition

Powered by Africa’s largest retailer, Rainmaker Media is positioned to reach over 80% of SA’s shoppers directly through its digital and physical media channels. We have exclusive access to the continent’s largest retail audience and are using rich shopper data and advanced analytics to create the continent’s first precision retail media service. We’re currently building a cutting edge, collaborative, passionate team and seeking the best talent there is to join us in shaping our new culture and delivery ambitions!

Role Purpose

The purpose of the Digital Campaign Manager role is to maximise ad delivery efficiency and effectiveness through the successful execution of the digital campaign strategy and all related operations. The role uses data and technology to develop and fulfil complex, integrated and multichannel digital campaigns, ensuring creative and engaging messaging and appropriate delivery channels and reporting.

The role supports digital campaign management accounts and activities in accordance with the business intent and trade plans, initiating, managing and reporting on related campaigns, managing multiple accounts across channels and taking the lead within the portfolio of accounts to provide end-to-end delivery according to planned timelines and quality standards. The role further drives the improvement of processes within the assigned portfolio of accounts.

Role Description

• Develop and manage supplier or client end-to-end delivery of digital campaigns across platforms, from execution to optimisation and reporting of campaigns.
• Manage and ensure data, technology, and strategy work together to maximise ad delivery efficiency and effectiveness.
• Effectively manage own portfolio of work while collaborating with creative, strategy and technology teams and vendors to implement and create integrated and multichannel ad campaigns.
• Build strong relationships with internal and external stakeholders to ensure the delivery of digital campaign plans.
• Evaluate the effectiveness of campaign strategies, provide recommendations and adjust to optimise performance and goal conversion.
• Provide analysis and insights for reporting, including post campaign reporting.
• Ensure invoices are accurate and campaign budgets are executed within required parameters.
• Conduct research and utilise insights to optimise and grow future campaigns.
• Monitor local and international digital media properties to ensure adherence to best practice principles and provide technical/media assistance when needed.
• Keep the brand up to date with changes and advances in the digital marketing landscape and advise on new channels and approaches to adopt.

Qualifications and experience

• Degree or Diploma in Marketing, Advertising, Media or related – (essential).
• +2 years’ experience in a digital campaign management role in an ad ops environment, with a proven track record of delivering multiple and large campaigns across digital touchpoints and channels, using analytics to inform and scale successful marketing campaigns – (essential).
• Skilled and proficient in the use of advertising tools (Google Ads, DV360, GAM, Facebook Ad Manager, tracking and verification tools) – (essential).
• Broad knowledge of the media and marketing ecosystem – (essential).
• Demonstrable knowledge and experience of marketing principles and practices including customer journey management and content development experience – (essential).
• Strong commercial acumen and understanding of the media landscape within the broader retail industry – (essential).
• Strong proficiency in MS Office – (essential).

Key competencies and work ethic

• Digital account management – strong ability to keep schedules, prioritise tasks / briefs and ensure campaigns / projects are on time and delivered against business objectives.
• Passion for digital marketing with extensive experience and expertise in digital campaign management.
• Mentors team members through challenges or complex issues as needed while playing a supporting role in their integrated development.
• Team player and collaborative partner – contributes towards building a positive team morale.
• Excellent communication, presentation and story-telling skills – articulates ideas and concepts in a creative and meaningful way.
• Dynamic personality and the ability to think outside the box.
• Proactive with initiative to drive new ideas and content.
• Organised with strong time, delivery and planning management.
• Interpersonal skills – build strong relationships internally and externally and manage conflict and competing priorities well.
• Flexible thinker with the ability to make sound independent decisions.
• Results-oriented and quality focused with good project management skills – Able to balance multiple projects and priorities in a large scale, complex environment.
• Ability to work under pressure and to organise, prioritise, and reorder workload in a rapidly changing and fast-moving environment.
• Self-starter with the skill and discipline to work independently and across multi-functional teams.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Senior Retail Media Insights Analyst

Senior Retail Media Insights Analyst

Role Purpose

The Insights function is enabled by large-scale enterprise data assets, advanced analytics, and applied research capabilities to generate actionable insights that support commercial decision-making, customer growth, and business performance.

The Senior Retail Media Insights Analyst is responsible for analysing complex datasets, identifying trends and opportunities, and translating findings into clear, actionable insights that inform planning, optimisation, and performance improvement across the business. The role partners closely with internal teams and stakeholders to ensure data-led insights are understood, applied correctly, and embedded into decision-making processes.

This role requires strong analytical capability, the ability to connect data to business context, and the discipline to deliver accurate, high-quality insight outputs at scale.

Job Description

Data Analysis and Insight Generation

• Collect, clean, analyse and interpret data from defined internal and external sources to generate actionable insights.
• Identify trends, patterns, risks and opportunities through structured analysis and deep dives.
• Perform root cause analysis to address defined business questions or performance challenges.
• Ensure data accuracy, integrity and consistency across all analyses and insight outputs.

Insight Translation and Storytelling

• Translate analytical findings into business-relevant insight narratives and recommendations. Present insights in clear, concise and stakeholder-appropriate language.
• Create insight packs, presentations and reporting outputs aligned to business objectives.

Reporting and Performance Measurement

• Develop standard and ad hoc reports, dashboards and commentary to track performance.
• Apply appropriate metrics, benchmarks and performance indicators to support decision-making.
• Support the continuous improvement of reporting frameworks and measurement approaches.

Stakeholder Collaboration

• Partner with cross-functional teams to understand insight requirements and priorities.
• Act as a trusted analytics partner by supporting effective use of insights in planning and optimisation.
• Support insight enablement by ensuring outputs are correctly interpreted and applied.
• Continuous Improvement and Learning
• Stay current with industry trends, data methodologies and analytical techniques.
• Contribute to improved analytical practices, tools and processes within the Insights function.

Role-Specific Responsibilities: Senior Retail Media Analyst

• Analyse retail media performance data across campaigns, platforms and channels.
• Generate campaign-level and post-campaign insights to inform optimisation, planning and future media strategies.
• Support media performance measurement frameworks, tracking methodologies and tagging standards.
• Translate retail media data into actionable insights for sales teams, media partners and clients.
• Contribute to media planning inputs by aligning insights to audience, category and campaign objectives.
• Stay current with retail media trends, tools and measurement methodologies.

Qualifications and Experience

• Degree or Diploma in Business, Marketing, Analytics, or a related field – (essential).
• +5 years’ experience in a similar capacity, buying or category management – (essential). Demonstratable hands-on analytics experience – generating actionable insights and doing data deep-dives – (essential).
• Experience translating data into digestible insights for media sales and client campaign recommendations and presentations – (essential)
• Proficiency in MS Office and CRM software (e.g., Salesforce) – (essential)
• Media analysis, data analytics, or related roles/experience in the advertising or marketing industry- (desirable).
• Demonstratable ability influencing, establishing and maintaining strong relationships with management, internal partners, and external clients – (desirable)

Key Competencies and Work Ethic

• Retail Media Insights and Reporting – Sound understanding of retail media processes for data collection, processing, analysis to provide accurate reports and/or dashboards that meet the requirements of the target audience. Applies sound knowledge and skills in using data visualization tools, developing dashboards and selecting the most relevant key performance metrics in a manner that will enable insights and decision-making.
• Analytical thinker and resourcefulness- Readily comprehend new and relatively complex concepts and information, investigates courses of action to identify the most appropriate solution or develop alternative solutions. Able to analyze retail media insights with a desire to learn more about the trends shaping consumer behavior today, and in the future.
• Customer focused – obsessed about the customer and delivering a digital enriched customer journey experience.
• Collaborative partnering – Builds meaningful and sound relationships with suppliers across brands, consumer insights, ecommerce, and advanced analytics. Open, honest and direct and comfortable giving and receiving constructive feedback. Thinks and acts both independently as well as collaboratively.
• Communication skills – Speaks clearly, audibly and at an appropriate pace and provides credible points of an argument in own area of expertise. Writes clearly and succinctly, using correct spelling and grammar; and provides simple points in a straightforward and factual manner. Strong command of the English language with excellent presentation and story telling skills- Ability to articulates ideas and concepts in a creative and meaningful way.
• Detailed, organized and quality focused – Has an affinity for detail, structure, and efficiency. Is diligent and vigilantly watches over work processes, tasks, and outputs to ensure accuracy while independently actioning and correcting any quality concerns.
• Critical thinker and independent problem solver.
• Time management, planning and operational efficiency – able to prioritize a high volume of tasks simultaneously in a fast-paced unpredictable environment. Someone who can spread themselves across multiple tasks simultaneously by working smartly, efficiently, and effectively. Organized with strong time, delivery, and planning management.
• Adapting and responding to change – adjusts to a fast paced, changing environment; tolerates ambiguity; adapts interpersonal style to suit different people or situations.
• Staying up to date with global media trends and insights.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Digital Commerce: Solutions Engineer

DComm Solutions Engineer

Industrial Engineering applied within digital commerce fulfilment environments, focused on end-to-end process optimisation, systems alignment, and scalable infrastructure design to enable efficient, high-growth operations. This portfolio operates across the full supply chain from order placement to delivery ensuring processes and systems are efficient, integrated, and future-fit.

• End-to-end optimisation of the eCommerce fulfilment value chain, including order lifecycle, store picking, last-mile delivery, and returns
• Advanced process re-engineering capability, including as-is mapping, gap analysis, and scalable future-state design
• Strong alignment between operations and digital systems (ERP, WMS, OMS), including requirements translation and UAT support
• Experience in fulfilment infrastructure design and layout optimisation to enable efficient flow, capacity, and scalability
• Proven ability to drive cross-functional alignment and execution across operations, supply chain, technology, and property in fast-paced environments

The role has a dual focus:

• Process Optimisation: Analysing and redesigning fulfilment and operational processes to improve efficiency, cost, speed, and quality using data-driven Industrial Engineering principles.
• Infrastructure Delivery: Supporting the design, feasibility, and implementation of fulfilment and logistics infrastructure to enable scalable operations.

Role Description

Process Analysis and Optimisation

• Analyse current operational processes, workflows, and resource utilisation to identify inefficiencies and improvement opportunities
• Design and implement process improvements to optimise throughput, reduce waste, and enhance productivity
• Apply continuous improvement methodologies to drive operational excellence

Data Analysis and Insight Generation

• Collect, validate, and analyse operational data to identify trends, bottlenecks, and performance gaps
• Develop models, simulations, and forecasts to support planning and decision-making
• Translate data insights into actionable recommendations for business stakeholders

Capacity Planning and Resource Optimisation

• Support capacity modelling, workforce planning, and resource allocation initiatives
• Evaluate demand vs. capacity scenarios and recommend optimal solutions
• Assist in balancing service levels, cost efficiency, and operational constraints

Project Support and Continuous Improvement

• Contribute to and support operational improvement projects and initiatives
• Track project progress, benefits realisation, and implementation outcomes
• Embed a culture of continuous improvement within supported areas

Infrastructure design and execution

• Support the design and of space plans, detailed drawings and specifications for new infrastructure projects and changes to existing infrastructure to support fulfilment requirements
• Manage the execution of infrastructure changes across multiple stakeholders
• Provide proactive feedback to all stakeholders on project progress, costs and completion progress
• Provide support to operations teams through the go-live and stabilisation phases of projects

Systems and Process Integration Support

• Support the design and integration of systems, tools, and technologies to enhance operational efficiency
• Ensure alignment between business processes and enabling systems
• Assist with process standardisation and documentation

Stakeholder Engagement

• Collaborate with cross-functional teams to understand operational challenges and requirements
• Present findings, insights, and recommendations in a clear and structured manner
• Support business units in adopting improved processes and practices

Qualification and Experience

• Bachelor’s degree in industrial engineering or related field (essential)
• +5 years’ experience in process optimisation, operations analysis, or continuous improvement or similar (essential)
• Exposure to data analysis tools (e.g., Excel, Power BI, SQL or similar)
• Experience in retail, logistics, supply chain, or complex operations environments (preferred)

Key Competencies and Work Ethic

• Connecting & Initiating – Works collaboratively, values others’ contributions, and takes accountability for decisions and actions while delivering independently where required.
• Interacting & Relating – Communicates clearly and confidently, listens actively, and adapts interpersonal style to build positive working relationships.
• Executing & Achieving – Plans effectively, overcomes obstacles, ensures quality output, and takes full ownership of delivering results.
• Responding & Adapting – Remains resilient under pressure, adapts quickly to change, and maintains performance in fast-paced environments.
• Analysing & Innovating – Thinks critically, solves problems, and drives continuous improvement through practical and innovative solutions.
• Performance & Output Alignment – Uses data to improve performance, aligns outputs to team objectives, and supports planning, reporting, and budgeting processes.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

Product Owner III (REX Insights Platform & Precision Pricing Engine)

Role Purpose  

The Product Owner III is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team. The role owns multiple products of varying levels of complexity, impact and visibility and engages and collaborates with product and business management to execute the product vision, strategy and roadmap as set by business leadership.  The Product Owner III enables business leaders to achieve their workstream objectives by aligning product roadmaps, features, and deliverables to best support business tactics and strategies.

Portfolio 

The Product Owner III will own the feature roadmap for the “insights-as-a-service” platform called the REX Insights Platform, as well as the Precision Pricing Engine, operated from within the ShopriteX business unit and developed around the requirements of business leadership. REX is a SaaS platform customised to the requirements of the Shoprite Group. The Precision Pricing Engine is an advanced data science product recommending optimal price points. 

Role Description  

• Lead the design of any new feature (“continuous exploration”) and work with business. stakeholders to design the optimal user experience and assess the impact on the REX Insights Platform and Precision Pricing Engine. 
• Facilitate workshops to gather feature requirements. 
• Create wireframes of the optimal user experience. 
• Engage business stakeholders to review the user experience and obtain their input and sign-off 
• Document the impact of new features on data models, business logic and business rules within the REX Insights Platform and Precision Pricing Engine. This can include: 
• Context diagrams 
• System/data flows 
• Tables summarising scenarios that impact business logic 
• High-level system integration requirements (incl. data fields required in request and response payloads), etc.  
• Reviewing integration specifications (IFS) from Functional Analysts to ensure that they address all requirements originating from the user experience. 
• Provide input into the refinement of the program backlog, ensuring the team is familiar with the features being brought into Program Increment (PI) planning, collaborating with business leadership in the refinement of the backlog and keeping them informed of progress in achieving team PI objectives. 
• Continuously refine and sequence the product backlog: 
• Gather the requirements for the REX Insights Platform, as well as the Precision Pricing Engine, and capture them in the form of a product backlog, consisting of user stories with acceptance criteria. 
• Ensure all user stories are written and that each user story has acceptance criteria. 
• Provide visible, transparent and clear direction, ensuring the development teams are clear on priorities: 
• Provide clear solution direction to the agile team. 
• Apply economic decision making. 
• Sequence user stories based on team PI objectives. 
• Balance PI objectives with local team requirements. 
• Ensure team backlog readiness for next iteration. 
• Include the team in backlog refinement. 
• Unblock team members. 
• Ensure alignment in requirements, information, and next steps amongst teams. 
• Participate in Scaled Agile Framework ART level events: ART sync, Product Owner Scrum of Scrums, Inspect and Adapt, PI Planning, daily stand-ups and system demos. 
• Help create a release plan and track progress towards the release of a product. 
• Actively promote and advocate product features and customer-first product design. 
• Adhere to and improve customer service levels across businesses and service. 
• Provide integrated reporting and feedback. 
• Test new features in the staging environment (user acceptance testing) to provide business sign-off. 
• Engage at a senior level with respect to customer centric product concepts and best practices. 
• Serve as a subject matter expert to guide product development. 
• Work closely with key stakeholders to define KPIs for the overall solution and propose tracking mechanisms / visualisations / dashboards for the KPIs. 

 

Qualifications and experience 

• Degree in Business, IT, Engineering, Marketing or another relevant field 
• Certified Product Owner / certified SAFe Product Owner 
• +3 years’ experience in a Lead or Senior Product Owner role, with experience working in an agile team and proven success launching new and complex product features and translating business strategy and analysis into successful consumer products 
• Extensive experience collaborating across multi-disciplinary teams to deliver complex projects 
• Depth of understanding and experience with analytics platforms and big data 
• General marketing or retail experience 

 

Key competencies and work ethic (consolidated for advertising)  

• Independent, motivated self-starter with a focus and determination to persevere in a challenging, fast paced environment to achieve high-quality results.  
• Excellent problem-solver and analytical thinker with the ability to focus on what’s most important, balance technical constraints, maximise product value and deliver a differentiated product. Considers new solutions to increase product value while verifying the business value delivered by the product and how it aligns with the strategy.  
• Strong product focus and expertise with end-to-end product optimisation – Translates market and customer feedback into strategic requirements, driving product delivery through an agile release process while leading execution across development and product management. Brings top-quality expertise to manage product requirements, deliver product optimisation and introduce new tools and practices.  
• Customer focused – Passionate about creating value for customers. Translates customer needs into meaningful experiences, taking a proactive approach to anticipating future customer needs.  
• Business acumen – Understands company-wide KPI tree; understands company business models, goals and strategies and how they impact on commercial viability and profitability. 
• Collaborative partner – Effectively leverages the collective intelligence of the team; reaches objectively good negotiation results while maintaining collaborative relationships. Models the company values.  
• Stakeholder engagement skills – Anticipates and aligns stakeholder needs across business areas. Communicates and aligns the vision and strategy across product and technology teams; engages with stakeholders on the product development process and product management mindset.  
• Leadership and influencing skills – Empowers and inspires others to deliver their best; identifies conflicts or roadblocks quickly and resolves them independently; creates an atmosphere of enthusiasm and commitment; coaches and supports junior and mid-level product owners in their development.  
• Communication skills – Strong communication and moderation skills; writes thought-leadership communications; comfortable preparing and giving presentations to large, senior audiences.  
• Is curious and adaptable, finds agile and rapid ways of implementing innovative solutions fast. High degree of comfort with ongoing technological and organisational change.  

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

We wish you all the best with your applications