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Internships
| Designation: | PL0086 – Internships |
| Category: | Human Capital & Transformation – OF5300 |
| Posted by: | Alexander Forbes |
| Posted on: | 07 Aug 2024 |
| Closing date: | 14 Aug 2024 |
Purpose of the Job:
Overview:
Alexforbes is looking for top talent graduates to join our high-performing teams. We are seeking interns who align with our core values: putting the customer first, demonstrating integrity, showing care, and exhibiting leadership
We have the following Internships available:
- Human Capital:
- Rewards Team: Finance, Investments and/or Accounting qualifications would be suitable
- Transformation Team: Analytical and/or Human Resource Management qualifications would be suitable
- Talent Acquisition Team: Analytical, Organisational Development and/or Human Resource Management qualifications would be suitable
- Legal Team: Company Secretarial and/or LLB qualifications would be suitable
- Consulting:
- Financial Advisory Team: Seeking graduates with FSCA aligned qualifications: https://www.fsca.co.za/Regulated%20Entities/Regulated%20Entities%20Documents/List_1.zip
- Health Management Solutions Team: Business Administration or similar undergraduate qualifications would be suitable
- Health Actuarial Team: Actuarial or similar qualifications would be suitable
- Healthcare Advisory Services Team: Finance or similar qualifications would be suitable
Healthcare Consultant
| Designation: | PP0995 – Healthcare Consultant |
| Category: | Health Consulting – OF2301 |
| Posted by: | Alexander Forbes |
| Posted on: | 24 Jan 2024 |
| Closing date: | 28 Sep 2024 |
| Location: | Sandton |
Purpose of the Job:
The purpose of the job is to implement, manage and monitor the healthcare strategy for clients, ensure client retention, provide professional and exceptional quality of service at all times as per agreed service level agreement. In conjunction with Consulting Manager provide strategy for expansion on uncovered membership, as well as identify new business opportunities and secure the additional revenue. Keep abreast of developments in industry and share these with clients. Effectively run own portfolio of clients with guidance from the Consulting Manager.
Overview:
Financial
•Maintaining existing client base
•Ensuring services offered to clients and that are signed off by Consulting Manager do not exceed income as per P&L
•Identify new business opportunities, growth, new business and cross selling opportunities within client base
•Promote cross-selling initiatives within AF
•Updating Consulting Manager on changes to client base
•Notify Consulting Manager and compliance officer on errors/omissions that may lead to AFH being held accountable
•Manage costs within your control, including costs relating to travel, accommodation, telephone and printing.
•Ensuring confirmation of income is done quarterly for all clients
•Notifying Consulting Manager of expenses to be incurred
•Managing client wellness fund budget where applicable
Clients
In consultation with Consulting Manager
Consulting and reporting
•Preparing and presenting changes to the client’s current medical scheme that could affect them as an employer as well as their individual employees.
•Provide advice to the employer pertaining to benefits, legislation and pending changes which could impact on each particular scheme.
•Ensure that the client’s health care arrangements remain competitive and cost effective and appropriate for the client and the profile of employees.
•Negotiating on behalf of employers with schemes (window periods, reviewing of underwriting status)
•Planning and implementing Health/Wellness Days
•Monitoring and ensuring resolution of client queries and the checking and processing of new member application forms, sent to the service hub
•Monitoring of tracking report regarding outstanding member application forms
•Compile all client reports, Year End Feedback report, Mid Year Report, Market Review, Review of Health care policy and subsidy review.
In consultation with Consulting Manager – Consulting and reporting:
•Preparing and presenting changes to the client’s current medical scheme that could affect them as an employer as well as their individual employees.
•Provide advice to the employer pertaining to benefits, legislation and pending changes which could impact on each particular scheme.
•Ensure that the client’s health care arrangements remain competitive and cost effective and appropriate for the client and the profile of employees.
•Negotiating on behalf of employers with schemes (window periods, reviewing of underwriting status)
•Planning and implementing Health/Wellness Days
•Monitoring and ensuring resolution of client queries and the checking and processing of new member application forms, sent to the service hub
•Monitoring of tracking report regarding outstanding member application forms
•Compile all client reports, Year End Feedback report, Mid Year Report, Market Review, Review of Health care policy and subsidy review.
Communication and training:
•Compilation of HR Packs, induction presentations, creating and customizing presentations for client’s specific needs.
•Facilitating the setup of intranet sites as and when required
•Compilation and distribution of member communication relating to year end, intervention letters and scheme changes
•Conducting presentations and workshops for employer contacts, members and employees at year end and during the year as needed. Distribution of induction material
•Management of client email queries and incoming telephone calls and ensuring resolution
•Daily communication and correspondence with clients, both formal and informal
Billing:
•Facilitation of billing reconciliations if required by client
•Provide payroll contact training as and when required and maintain relationships
Meetings:
•Drafting and circulation of minutes after each meeting to company contacts. Minutes must be signed off by client prior to filing
•Ensuring tasks assigned on minutes are completed in agreed timeframe and to clients satisfaction
Management of client expectations, maintaining pro-active relationships and remaining client focused at all times
Compliance to internal processes
•Adherence to compliance as set out in company compliance manual and consultants manual
•Act as the interface between member and client
•Compile and agree on Year Planner with client and ensuring that services offered are met.
•Complying to delivering service and commitments to the client thus building maintaining a trust relationship with client
•Act as the interface between the client and third parties i.e. schemes, council etc.
•Internal office administration i.e. ongoing updating of client data bases/client activity list, distribution lists, Quarterly Magazines, Newsletters, etc.
•Ensuring that relevant invitations are extended to the correct contact people
– i.e. Hot Topics, Employer Seminars, and CEO Breakfasts etc. are extended and issued and followed up on timorously to clients. Keeping Senior Consultants informed of all developments within the client base.
•General administration, filing and updating on Sharepoint. Electronic storing of minutes, FNA, file notes and reports etc.
•Adhering to scheme champion protocols and guidelines
•Updating of complaints and gift register
Project Management
•Contribution to business development/projects/initiatives
•Year end project planning participation including the preparation of client communication, presentations conducted and reports presented
People:
Self-development
•Maintain knowledge, and keep abreast of changes, in the medical schemes’ industry.
•Attend required internal forums and training courses.
•Maintaining necessary NQF Level credits
•Alignment with a senior person for advice and assistance (not necessarily consulting manager) for mentorship.
Education and Experience:
•Relevant Bachelor’s Degree or equivalent or 3 year diploma
•FAIS Accredited (120 Credits NQF Level 5) 3 year degree/diploma – Desirable
•Specific subjects required in qualification Long Term Category A, Short Term Personal Lines, Health Benefits – Essential
•Passed Regulatory Exams
•3 years’ experience in Healthcare Industry
•2 years’ experience in consulting to clients in a healthcare brokerage
•Healthcare Industry, Product and legislative knowledge
•Client management knowledge
•Must be fluent in Afrikaans
•Driver’s license – essential, willing to travel
Professional Membership or Registration
•CMS
•FSB
Legal Advisor
| Designation: | PP3507 – Legal Advisor |
| Category: | Govern Legal Compliance & Sustain – OF5302 |
| Posted by: | Alexander Forbes |
| Posted on: | 05 Aug 2024 |
| Closing date: | 12 Aug 2024 |
| Location: | Sandton |
Purpose of the Job:To provide comprehensive legal solutions to employee benefits clients and the business with the aim of ensuring compliance to legal requirements and minimizing the risk of non-compliance.Overview:
The Legal Advisor will be responsible for providing general and specialist legal services to the business and its clients as follows:
- General legal and pensions law queries, insurance, regulatory compliance and investments
- General legal and pensions law queries for Southern Africa
- Responding to Pension Fund Adjudicator and Ombudsman cases
- Drafting and vetting contracts and service-level agreements
- Assist and support senior legal advisors with research and complex legal matters and projects.
- Writing publications for internal and external use
- Actioning court documents and communicating with external attorneys.
Minimum requirements:
- 4-year LLB Degree (Essential)
- Admitted attorney (Essential)
- Financial Services background
- Intermediary skills of employee benefits are essential
- Business writing skills
- Communication
- Analytical skills
- Resilience and coping with stress
- Decisiveness
- Computer literacy
Service Consultant
| Designation: | PP3824 – Service Consultant |
| Category: | Health Consulting – OF2301 |
| Posted by: | Alexander Forbes |
| Posted on: | 22 Jul 2024 |
| Closing date: | 14 Aug 2024 |
| Location: | Stellenbosch |
Purpose of the Job:
The purpose of the job is to assist a Senior Consultant in delivering a professional and excellent quality of service and consulting advice to clients, in accordance with the Service level agreement and year planner. Ensuring the highest quality of client/member satisfaction through continuous relationship building at an employer and member level, and thereby ensuring client retention, taking into consideration the prevailing Alexander Forbes Health approach, which is currently guided by our “SERVE Model”.
Overview:
Financial
•Manage costs within your control, including costs relating to travel, accommodation, telephone and printing.
•Ensuring confirmation of income is done quarterly.
•Identify growth, new business and cross selling opportunities within client base.
•Notifying Consulting Manager of expenses to
Clients
•Ensure SLA is in place and adhered to.
•Ensure client retention.
•Remaining client focused at all times, and ensuring that you are results and solution focused and follow through timeously.
Billing:
•Billing Reconciliations knowledge and experience essential.
•Provide payroll contact training as and when required and maintain relationships. Provide admin manuals.
•Ensuring that all queries raised by the members and payroll are resolved.
Communication & Training:
•Ongoing member contact, interaction and the maintenance of relationships.
•Conducting presentations and workshops for employer contacts, members and employees at year end and during the year as needed. Distribution of induction material.
•Establish and maintain strong relationship with both the client and the relevant scheme/s.
•Handling client calls and queries timeously
•Compilation and distribution of member/client communication when required.
•Preparation of relevant material for induction sessions.
•HR/Payroll training on scheme administration processes.
•Daily communication and correspondence with clients, both formal and informal.
Other:
•Monitoring and follow through outstanding member application forms, as well as monitoring of tracking report.
•Planning and implementing Health/Wellness Days.
•Escalate and resolve problematic member queries.
•Identifying areas were process failure and client dissatisfaction exists and develops strategies/solutions in conjunction with Senior Consultant to address these matters.
•Remaining client focused at all times, and ensuring that you are results and solution focused and follow through timeously.
•Identify key areas of concern with regards to affordability/benefits on both member/employer level.
•Drafting and circulation of minutes after each meeting to company contacts. Minutes must be signed off by client prior to filing.
Compliance to internal processes
•Ensuring that standard documents i.e. file notes, FNA’s and minutes of meetings are issued timeously as per consultants manual
•Adherence to SLA deadlines.
•Support consultant in preparation of reports and proposals.
•Delivering of service and commitments to the client thus building maintaining a trust relationship with client.
•Act as the interface between member and client.
•Act as the interface between the client and third parties i.e. schemes, council etc.
•Internal office administration i.e. ongoing updating of client data bases / client activity list, distribution lists, Quarterly Magazines, Newsletters, etc.
•Adherence to compliance as set out in company compliance manual and consultants’ manual.
•Ensuring that relevant invitations are extended to the correct contact people – i.e. Hot Topics, Employer Seminars, and CEO Breakfasts etc. are extended and issued and followed up on timorously to clients. Keeping Senior Consultants informed of all developments within the client base.
•General administration, filing and updating on Sharepoint. Electronic storing of minutes, FNA, file notes and reports etc.
•Updating of Complaints and gift register
•Responsibility to client and Consulting Manager / Senior consultant with regards meetings etc.
Project Management
•Year end project planning participation including the preparation of client communication, presentations conducted and reports presented
People
•Attend required internal and external forums and training courses.
•Maintaining necessary NQF Level credits
•Alignment with a senior person for advice and assistance (not necessarily Consulting Manager) for mentorship.
•Maintain knowledge of the healthcare industry and keep abreast of changes
REQUIREMENTS
•NQF 5 (120 credits)
•Regulatory Examination 5
•Accredited and registered as a healthcare broker with the CMS (advantage)
•Accredited and registered as an intermediary with the FSCA (advantage)
•Relevant Degree or equivalent (advantage)
•2 – 3 Healthcare industry experience, medical aid scheme, healthcare product and legislative knowledge (prerequisite)
•1 – 2 years’ experience in a healthcare brokerage
•Be comfortable presenting in front on an audience
•Microsoft Office competency
•Strong proficiency in written communication
•Driver’s license, own car and willing to travel (prerequisite) Professional Membership or Registration
•CMS
•FSCA
•FIA (advantage)
Senior Drafter
| Designation: | PP3924 – Senior Drafter |
| Category: | Product Management – OF4302 |
| Posted by: | Alexander Forbes |
| Posted on: | 19 Jun 2024 |
| Closing date: | 16 Aug 2024 |
| Location: | Sandton |
Purpose of the Job:
Drafting and checking special rules in line with the legislative framework; negotiate with regulators and clients with regard to outstanding and problematic submissions and ensuring registration/approval of the rules with the regulator; and managing and developing staff reporting directly or indirectly to the role.
Overview:
Level Summary
Understanding and applying relevant legal requirements specifically in the drafting of rules.
Keep abreast of new legislation, both in South Africa.
Providing holistic solutions to internal and external clients with regards to fund.
Interact and maintain good relations with consulting platform and installations team.
Comply with company policies and procedures of the business.
Provide documentation that is clear, unambiguous and in line with the legislative requirements.
Providing Support to Consultants
The Senior Drafter will be responsible for providing drafting services to the business and its clients as follows:
Receiving task through the departmental workflow.
Seeking clarification/ further information from Consultant(s) to ensure that clients’ expectations as well as all legal requirements are met.
Complete drafts accurately 1st time and within the prescribed time frames.
Also check drafts from other drafting team members
Understanding the legal framework, the requirements of the regulator, AF Administrative practices, and AF Consulting advice to ensure drafting meets all requirements.
Responding to the regulators’ queries and demonstrating an understanding of the legal framework.
Ensure End to End drafting process is completed, that is, complete drafting, obtain signatures, submission to the regulator and obtain registration/approval of the rules.
Update and maintain workflow records.
Key Performance Areas:
Drafting Rules
Understanding the legal framework, regulator’s requirements, AF Administrative practices and AF Consulting advice to ensure drafting meets all requirements.
Liaising with consultants and the regulator to ensure successful resolution of queries.
Drafting
Complete all allocated drafting requests within the target date.
Update the workflow system on progress for the task.
Asses drafting requests and allocate to the appropriate team member administration
Requirements
Minimum 2 years’ experience in Employee Benefits
Minimum 5 years’ experience as a Rules Drafter
Understanding the Retirement Funds legal framework
Intermediate knowledge of MS Word
Extensive knowledge about Retirement Funds
Advance knowledge of legislation impacting Retirement Funds
Business Acumen: Understands how the Umbrella business operates, what the key issues and risks are, and what drives business success.
Client/Stakeholder Commitment: Anticipates, meets and exceeds client’s needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity
Drive for Results: Drive a sense of urgency, focus, accountability, agility and execution to deliver business results
Leads Change and Innovation: Actively leads change, does what is right for the business and drives continuous improvement through innovation
Motivating and Inspiring Team and colleagues: Creates and maintains an open, positive working environment by generating commitment, building trust, a shared sense of purpose, and empowerment in others and encouraging them to contribute to the best of their ability
Strategic Thinking: Create, reviews and monitors a competitive solution with breakthrough strategies to drive short term profitability and long-term business growth.
Junior Sourcing Specialist
| Designation: | PP3988 – Junior Sourcing Specialist |
| Category: | Finance Risk & Internal Audit – OF5306 |
| Posted by: | Alexander Forbes |
| Posted on: | 02 Aug 2024 |
| Closing date: | 10 Aug 2024 |
| Location: | Sandton |
Purpose of the Job:
The Junior Sourcing Specialist is responsible for supporting the implementation of all procurement procedures, policy documents and governance frameworks to fulfil the Procurement mandate. This role requires executing the tender process and negotiating with existing and potential suppliers/vendors to establish contractual agreements and to engage with Business stakeholders to adopt the Procurement policy. Influencing business to meet transformation targets (Preferential Procurement Spend) is essential. This role will support multiple categories of spend in line with Alexander Forbes objectives.
Overview:
Core activities
Multiple category spend experience
Knowledge and exposure to the Marketing, Legal, Property & Facilities, Compliance, Audit, Risk & Governance, HR, IT, Finance businesses, etc.
Best Practice Procurement standards
Delivery aligned to AF agreed Key Performance Indicators (KPI’s)
Continuous process improvement through operational efficiency.
Project management of overall AF 3rd Party engagements
Support sourcing / negotiation strategies for specific pipeline projects
Smooth transition and handover of executed projects
Knowledge of various contracting models and structures.
Legal compliance within the procurement sphere.
Contract management activities – contracting process between Alexander Forbes and 3rd party suppliers
Implementation of post contract management services for strategic suppliers (SRM Framework and implementation)
Implement procurement risk and governance framework and implement self-assessments (audit readiness)
Integrated financial process understanding
Maintenance of all procurement related statistical information.
Statistical maintenance – must be able to articulate and display information in simple formats allowing business to make key decisions.
Validation of all statistical data within the procurement department.
Developing statistical templates that are aligned to group templates.
Attention to detail, analytical and able to manage high volumes of data.
Conduct deep dive spend and market analysis
Knowledge of procure-to-pay systems (preferably Oracle Fusion).
Supporting all system related enhancements for all procurement activities.
Total cost of ownership reduction strategies.
General administrative support to the procurement division.
Business & Stakeholder Management
Strong understanding of supporting business needs with Procurement best practice.
Ability to assimilate business needs and integrate with total procurement system requirements.
Stakeholder Management – forging Trusted Advisor relationships with stakeholders through Category Advisory Boards (ensure excellent service ratings from BU stakeholders)
Establish cross functional teams
Facilitate end to end sourcing process and buying activities as required
Educating Business and Suppliers on procurement processes and protocols that must be adhered to and repercussions, if not followed / compliant with same.
Ensure Business stakeholders understand deviation processes and requirements
Ensure Suppliers understand information and process requirements
Setup procurement calendar with Business stakeholders for 6 months – 1 year period including BU Manco meetings (align on agendas for meetings)
Ensure alignment with Business stakeholders for annual budgets and pipeline
Ensure alignment with Business stakeholders on BU, supplier and service/product/commodity strategies
Supplier B-BBEE & Transformation support
Support the communication AF B-BBEE and Transformation requirements to suppliers and ensure best possible supplier options obtained
Ensure that supplier B-BBEE details are up to date to allow best positive supplier options are available for sourcing team to pursue services / products from
Support strategies and systems to combat B-BBEE non-compliance and “B-BBEE Fronting”
Support process for monthly B-BBEE spend reports
Support the identification of B-BBEE Compliance related risks for procurement and ensure mitigation of same
Support the development of supplier B-BBEE reports and provision, periodically
Reporting
Total procurement dashboard maintenance.
Monthly reporting on AF procurement spend on a Category level including Category Management, sourcing and contracting activities ensuring that AF transformation objectives are being driven.
Support the development of various robust and insightful procurement reporting capabilities, dashboards, analytics and tracking systems.
Performance management reports to measure supplier performance and procurement operational activities in accordance with SLA’s.
Supplier risk management, due diligence support and reporting in accordance with business continuity management strategies.
Group B-BBEE and procurement spend extract reports on a progressive basis as build up to financial closure.
B-BBEE scorecard measurement reports using the principles of TMPS (total measured procurement spend).
Requirements:
Relevant Business degree/Diploma/Certificate or equivalent Procurement-related certificate/diploma
3 years experience in Supply Chain / Procurement departments and/or transformation teams
Proven work experience/ knowledge of Procurement management processes & best practices
MS Office Advanced User
Knowledge and experience of Oracle P2P systems
Excellent stakeholder management and influencing skills
Excellent data analaysis, synthesis and management skills
Excellent communication and presentation skills
Finance manager – Policy Holders Investments
| Designation: | PP4021 – Finance manager – Policy Holders Investments |
| Category: | Cross Functional Support – OF5305 |
| Posted by: | Alexander Forbes |
| Posted on: | 02 Aug 2024 |
| Closing date: | 10 Aug 2024 |
| Location: | Sandton |
Purpose of the Job:
The purpose of this role is to be responsible for the accounting, reporting and management oversight of the policyholder asset and liabilities for Alexander Forbes Investment Limited(AFIL)(and related income and expenses) comprising of Institutional assets: Policyholder assets and liabilities, Retail assets: Private Investors assets and liabilities, Consolidation and elimination of Private Investors policyholder assets, Financial instrument accounting in terms of IFRS 7, Private markets accounting and structures, Scriplending accounting and disclosures, Regulatory returns for AFIL (insurance licensed entity) and Tax relating to the “5 fund approach” and withholding taxes The role is responsible for key disclosures in the group statutory reporting pack and annual financial statements of various Alexander Forbes Investments entities and supporting disclosure for the Alexander Forbes Group annual financial statements. The role is responsible for managing the audit of the policyholder asset and liability with the external auditors – planning, providing the auditors with deliverables, assisting the auditors with queries, liaising with outsourced partners etc. A key dependency for the role is an understanding of the functions performed by the various outsourced partners and integrating the info from these partners for our accounting and recording of policyholder assets, liabilities, income and expenses. Preparing reconciliations are a part of this role and a strong financial background is required. The role entails being well-versed in accounting principles and able to work comfortably with numbers and attention to detail
Overview:
General – Monthly Tasks
Institutional Investment Accounting oversight (including Private markets)
Ensure accurate accounting allocation for the different types of financial instruments and liabilities including collective investments, shares, bonds, hedge instruments, unlisted stocks, and OTC derivatives etc for the policyholder’s assets on the AF Investments Limited balance sheet.
Ensuring the portfolio activities (trades and income) are captured correctly and reconciled to source.
Review of journal extract received from APEX. To ensure correct asset category allocation and overall integrity of the journal extract.
Review of the Policyholder Asset/Liability matching. To understand root cause for mismatches and to resolve any mismatches.
Review and sign off of the investment journals to be processed in the ledger.
Preparation of monthly reporting that includes:
Consolidate Policyholder balance sheet.
NAV reconciliation between Sammi and InvestOne for all Sammi databases.
IFRS levelling.
Security distribution tie out. 3 way recon of NAV value (Sammi, APEX SD and journal extract).
Ensure recon efficiencies to minimise recon items and to prevent long outstanding open items.
Retail Investment Accounting oversight
Consolidation of retail product trial balances. Products include: Living annuities, wealth creator/endowment and managed share portfolios.
Elimination of Sammi assets.
Review of the Retail products Asset/Liability matching. To understand root cause for mismatches and to resolve any mismatches.
Review of monthly journal upload file.
Review and sign off of the Retail product consolidation and elimination workings.
Scriplending
Collate information relating to the Scriplending program from the various Scriplending agents.
Calculate positions on loan and collateral to cover these positions.
Raise entries in the ledger to reflect the Scriplending positions.
Ensure that positions on loan are collateralised in accordance to the agreements.
Provide disclosure in the annual financial statements
Private Markets (Alternative Investments)
Accounting for the private markets/alternative investments in the balance sheets of Alexander Forbes Investments Ltd, the Limited Partnership and the General Partnership
Collating and verifying information from third party administrators
Ensuring the accurate calculation of Fund and portfolio valuations and accounting to the TB
Ensuring the portfolio trades and income activities are captured correctly
Producing and processing source journals to the TB’s
Ensure recon efficiencies to minimise recon items and to prevent long outstanding open items
Research financial instruments in the investment portfolios for purposes of ensuring proper accounting treatment and disclosures
Preparation of audit schedules and financial statements
Liaising with external auditors for year end and annual reporting
Preparation of management reporting as required (quarterly board input)
Balance Sheet Reconciliations:
Preparation of monthly reporting that includes:
Consolidate Policyholder balance sheet.
NAV reconciliation between Sammi and InvestOne for all Sammi databases.
IFRS levelling.
Security distribution tie out. 3 way recon of NAV value (Sammi, APEX SD and journal extract).
Ensure recon efficiencies to minimise recon items and to prevent long outstanding open items
Outsourced Administration Partners:
To have an understanding of the functions performed by the various outsourced partners and integrating the info from these partners for our accounting and recording of policyholder assets, liabilities, income and expenses.
To ensure oversight of the finance functions performed by the outsource administration partners to ensure accuracy and completeness the processing and recording.
To ensure best practice and efficient processing of financial info from the outsource providers into the Alexander Forbes general ledger.
Taxation:
To perform a quarterly build-up of the policyholder liabilities in accordance with the “5 fund tax” approach in order to ensure that the Policyholder liability build-up in Sammi and Compass aligns with the ledger build-up. This includes reconciliation of contributions, withdrawals, investment income and expenses between ledger and source systems
To supply the AF Group Tax department with any information relating to the annual tax computation.
External Audit:
To plan the external audit timetable for the policyholder finance business including establishing a timetable of deliverables internally and by external outsource partners
To assist external auditors during the annual audit with queries and providing information requested.
Liaising with external auditors and outsource partners for year-end deliverables.
Regulatory Returns:
Assist with / review the completion and timely submission of quarterly and annual Regulatory and Statutory returns relating to:
FSCA
Annual SAM return
Quarterly QRT return
SARB
Annual D427 QAAR
Quarterly C68 and B31 returns
Meeting committed deadlines is critical
Financial Statements And Group Statutory Reporting:
To provide reporting schedules and related information to assist with the completion and audit of the AFS for AFIL and AF Group.
This relates to the statutory reporting packs and annual financial statements of the above entities.
Meeting committed deadlines is critical
Other Key Performance Areas:
Ensure all SOP’s are documented and up to date
Continued enhancing of processes within the team through automation.
Continuous strengthening of the financial control environment.
Preparation of financial reports to RISCO
Requirements & Experience
CA (SA)
Finance or Investments management
8 – 10 years in middle office environment understanding multi-manager and policyholder asset accounting.
Detailed understanding of the Insurance Act
Detailed understanding of the financial services industry, specifically multi-manager, having worked in large financial institution businesses
Working knowledge of IFRS
Understanding of the Solvency Assessment Management requirements for Life Insurers
Working knowledge of taxation for Life Insurers
Detailed understanding of Solvency Assessment Management requirements for Life Insurers
Experience in the “5 fund tax approach” for Life Insurers
Experience in drafting of annual financial statements with focus on IFRS 7,9 & 10 reporting requirements.
Binder Administrator
| Designation: | PTSA012 – Binder Administrator |
| Category: | TSA S&E Cent Function – TOF7302 |
| Posted by: | Alexander Forbes |
| Posted on: | 06 Aug 2024 |
| Closing date: | 14 Aug 2024 |
| Location: | Sandton |
Purpose of the Job:
To utilise role skills & competencies to effectively deliver on the processing requirements within a Binder team in order to meet the SLA deliverables with the respective Binder Partners (Insurer / underwriter) To utilise their skill & knowledge of Binder arrangements to enhance our service offerings.
Overview:
Process quotes and rebrokes from internal consultants within 5 working days – 2 days for new business
Receive the task on Tracker as allocated to the binder administrator for action
Logging the task for reporting purposes.
Update the system on progress for the task
Processing of quotes to ensure accuracy
Manage To do list to ensure all daily tasks are completed
Ensure exception reports are cleared on time
Process binder policy renewals within 3 months of renewal date
Identify upcoming policy renewals due
Ensure all renewals are logged onto Tracker
Track progress of renewals on Tracker
Accurate completion of renewals
Successful submission of all renewal packs to clients & underwriter
Ensure exception reports are cleared on time
Process monthly reconciliation statements / premium collection bordereaux
Manage the compilation of monthly premium bordereaux and recon statements
Ensure monthly bordereaux and recons are submitted to underwriters by due dates
Ensure adequate debtors controls place for outstanding risk premiums
Ensure accurate calculation of binder admin fees and commissions
Processing of consultant monthly commission payments
Binder Khanya commission reports to analyse annual and monthly commission payments due
All consultant commission payments are paid on policy renewals / installations / terminations
Processing of Binder Claims within turn-around time
Funeral payments within 48 hours
GLA and Spouses Lump Sums within 3 days of receipt of complete documents
Weekly and monthly reporting on claim payments and bank statements
Monthly Claims Bordereaux by the 15th of each month
Maintenance of Tracker workflow and document storage
Acceptances and Terminations processing within turn-around time
Initiate Acceptance and on-boarding requests within 48 hours of receipt
Obtain Insurer policy number and send installation / welcome pack within 5 working days.
Initiate Termination requests within 48 hours of receipt
Notify Insurer on termination and process within 5 working days.
Ensure Fund Accountant in notified of all Acceptances and Terminations and Fund Data base is updated
Provide PPR communication confirmation to the Insurer
Binder Audits, training and Compliance
Maintain Tracker records for accurate and effective reporting
Analyse Insurer Compliance reports and provide findings and ensure corrective action is taken where required for 100% compliance
Attend all Insurer training sessions for certification and active process implementation
Assist in providing auditors with information required
Process innovation and participation in team projects
Actively participate in Insurer training sessions
Make suggestions for process and system enhancements to ensure efficient and accurate processing
Actively participate in strategic projects for service efficiency and Binder expansion
Provide support to the team through assisting and collaboration
Take initiative to cross train and expand knowledge and become a fully proficient Binder administrator, performing all Binder functions
FICA and PPR requirement management and control
Obtain FICA documents and ensure all clients are assessed and approved by the Insurer
Weekly and monthly reporting to respective Insurers and Consultants
Ensure all PPR requirements are met through the various functions
Team work and self-development
Adhering to the Operational Support prescribed Code of Excellence
E-Learning participation and assessment completion and attendance at ongoing training sessions
Inter-Department and Consultant Relationships – strive to build relations with your clients and provide quality service
Contribution to the team, positive, sharing knowledge and adding value
Positive contribution to the team morale. Building into your colleagues. Active participation and contribution to team meetings. Sharing your knowledge with others
Take ownership for personal career development and other learning needs
Continued Education – self development
Relationship with colleagues and management
Team work collaboration, participation and support – for team and self-development
Requirements
Minimum Grade 12 / Matric
Retirement funds industry qualification NQF 4 or 5
An undergraduate qualification would be beneficial
Minimum 3 to 5 years experience in a similar role
In-depth knowledge & understanding of the risk benefits & employee benefits industry
Previous Binder experience would be advantageous
Understanding of all Binder Agreements and requirements for effective service to each Insurer respectively
Understanding and application of relevant legal requirements, specifically in relation to binder agreements and the ensuing compliance
Keep abreast with applicable legislative and regulatory requirements
Interact and maintain good relations with regulatory authorities.
Comply with company policies and procedures of the business.
Multi-tasking and multi-functional responsibility for own work and staff output
Working independently and without a supervisor
Ensure confidentiality at all times of data; attend to queries – both written and telephonic.
All the best with your applications.
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