HPCSA Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Complaints Assessor

Complaints Assessor
Paterson grade C4
Remuneration package R690 661 per annum (Cost to Council)

MINIMUM REQUIREMENTS
 NQF Level 7 health-related qualification plus current registration with a health statutory council.
 3 years professional (clinical and/ or non-clinical) experience in the field of study.

COMPETENCY REQUIREMENTS
 Knowledge of the relevant legislations
 Communication (writing, presentation, verbal and listening) skills
 Proficiency in MS Office
 Customer Relations Management Skills
 Understanding of complaints process in terms of legislation
 Analytical, Problem-Solving, and Decision-Making skills
 Planning and Organising skills
 Conflict management skills
 Attention to detail
 Report writing skills

PRINCIPAL ACCOUNTABILITY AND KEY PERFORMANCE AREAS
 Assist with the development, implementation, monitoring & evaluation (M & E), and reporting on complaints
screening strategies and plans.
 Assist with the implementation and comply with procedures for internal collaboration and information
sharing on complaints against practitioner registered in terms of the Health Professions Act.
 Implement legislative prescripts, policy, procedures, guidelines and standards.
 Receive complaints, record and screen the contents of each complaint.
 Peruse and analyse the contents and details of each complaint.
 Referral of complaints categorised as minor for mediation.
 Referral of complaints categorised as serious for preliminary investigation.
 Referral of complaints to relevant departments and/ or relevant entities.
 Identification of high-profile matters and matters where the practitioner is posing danger to members of the public.
 Management of data and compliance with data governance principles, POPIA, PAIA, etc.
 Alert the Head of Division of any complaints where the practitioner is posing danger to members of the
public, high-profile matters and/or matters of public interest.
 Request affidavit from complainants and all relevant information timeously.
 Prepare and submit monthly, quarterly and annual reports on the trends of complaints.
 Perform ad-hoc duties as may be required by the Head of Division: Complaints Handling and
Investigations.

NOTE: All shortlisted candidates will be subjected to assessment/ technical test

In terms of HPCSA’s Employment Equity Plan and commitment to diversify its workforce, preference will be given to suitably qualified candidates from groups that are underrepresented in the organisation and persons with disabilities. HPCSA reserves the right to re-advertise or not to fill the position.

All interested applicants should forward their application letter, together with detailed Curriculum Vitae, copies of qualifications, and current registration with HPCSA or any other health regulatory council to Recruitment@hpcsa.co.za quoting the job title in the subject line.

N. B Failure to attach required copies will result in your application not being considered.

ORACLE APPLICATIONS DATABASE ADMINISTRATOR

Paterson grade: D2
Remuneration package: R1, 074, 965 per annum (Cost to Council)

MINIMUM REQUIREMENTS
 Bachelor’s degree OR NQF L7 qualification in Information Technology.
 Oracle Certification.
 5 years Oracle Applications Database experience.
 5 years Oracle e-Business suite experience.
 3 years Oracle Integration Cloud (OIC) experience.
 3 years Oracle Service Cloud (OSvC) experience.

ADDED ADVANTAGE
 Cloud Computing certification.

COMPETENCY REQUIREMENTS

• Expert knowledge of Oracle E-Business Suite (EBS).
• Advanced knowledge of Oracle database architecture
• Expert knowledge of Oracle backup and recovery scenarios.
• Intermediate skills in all Oracle tools
• Expert knowledge of Oracle security management
• Expert Knowledge of migrating code, database changes, data and menus through the various stages of the development life cycle
• Expert knowledge of Oracle WebLogic Server and Oracle Forms/Reports.
• Expert knowledge in Unix/Linux shell scripting for automation and monitoring tasks.
• Advanced knowledge in managing concurrent managers, troubleshoot workflow issues, and optimize long-running jobs.
• Advanced knowledge of OSvC administration, including workspace and workflow configuration, Agent desktop and profile setup, incident management and automation rules
• Advanced knowledge of OSvC data integration, using OIC, Connect APIs (REST/SOAP) and Message Queueing (MQ).
• Advanced knowledge of OSvC reporting (Analytics) and custom report development.
• Advanced knowledge of OSvC interface management and custom scripts
• Advanced knowledge of troubleshooting integration errors across systems (OIC to EBS/OSvC).
• Advanced knowledge of Cloud Computing (IaaS and Paas)
• Advanced knowledge in Testing and Quality Assurance
• Expert knowledge of both database and program code performance tuning
• Intermediate knowledge of WebCenter.

Other Skills

• Planning and Organisation skills
• Analytical Thinking
• Customer Service Skills
• Strategic Thinking and Planning
• Initiative and Problem-Solving
• Interpersonal skills
• Excellent communication skills

PRINCIPAL ACCOUNTABILITIES & KEY PERFORMANCE AREAS

• Manage, monitor, and maintain Oracle databases across on-premises and Oracle Cloud Infrastructure (OCI) to ensure
  availability, performance, and scalability. Perform regular backups, apply patches, and support disaster recovery
  processes aligned with organizational policies.
• Design, develop, and maintain efficient backend code using SQL, PL/SQL, JavaScript/PHP and Shell scripting to support
  business applications and services. Collaborate with development teams to implement database logic and ensure
  seamless integration with Oracle Cloud-hosted applications and services.
• Conduct in-depth analysis and optimization of database and application performance across hybrid environments. Utilize
  Oracle performance tools and Autonomous Database features to proactively detect and resolve performance
  bottlenecks.
• Provide timely and effective resolution of database and application related issues, including incidents occurring in Oracle
  Cloud. Use OCI monitoring, diagnostics, and logging tools to identify root causes and implement corrective actions,
  minimizing downtime and impact on business operations.
• Enforce database, applications and cloud security policies by managing roles, privileges, and encryption mechanisms.
  Utilize Oracle Cloud Identity and Access Management (IAM) to control secure access and ensure compliance with
  regulatory and internal governance requirements.
• Configure, support, and troubleshoot integrations between EBS, OSvC, and third-party systems using OIC or other
  middleware.
• Monitor interface logs, resolve integration failures, and enhance system interoperability.
• Manage and enforce role-based access controls across EBS, OSvC, and OCI.
• Ensure systems are audit-ready and adhere to internal and external compliance requirements.
• Design and implement ETL and data integration processes to support analytics and data warehousing requirements
  using Oracle tools and OCI services. Automate routine operations and deployment workflows using scripting, Oracle
  Cloud Resource Manager, or DevOps pipelines.
• Enable digital transformation by leveraging Oracle Cloud services, such as Autonomous Database, Object Storage, and
  Data Integration, to modernize legacy processes and improve operational efficiency.
• Work cross-functionally with developers, system administrators, and business units to deliver backend solutions aligned
  with strategic goals. Maintain comprehensive documentation of database environments, processes, and issue
  resolutions to support continuity and transparency

N.B All Shortlisted candidates will be subject to competency assessment.

In terms of HPCSA’s Employment Equity Plan and commitment to diversify its workforce, preference will be given to suitably qualified candidates from groups that are underrepresented in the organisation and persons with disabilities. HPCSA reserves the right to re-advertise or not to fill the position.

All interested applicants should forward their application letter, together with detailed Curriculum Vitae, copies of qualifications, and current registration with HPCSA or any other health regulatory council to Recruitment@hpcsa.co.za quoting the job title in the subject line.

N. B Failure to attach required copies will result in your application not being considered.

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We wish you all the best with your applications