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Sales Consultant
Designation: 1312SCS002 – Sales Consultant
Category: Skilled Technical / Specialist
Executive
Posted by: African Bank
Posted on: 29 May 2025
Reference Number: 1312SCS002
Closing date: 05-Jun-2025
Position Type: Permanent
Location: Midrand Campus
Workplace: Harrismith Southey Street (1312)
Management Style:
Overview:
1 – Sales Focus- Achieve customer growth, revenue and collections targets as defined by the bank
Meet and exceed individual activity metrics for all product lines
Meet, exceed and effectively execute on all Sales & Customer targets as set by the Bank
Effectively execute the Banks sales strategy in respect of Product & Value Added Services(Up Selling, Cross Selling & Capital Take Up)
Outbound calling to target both existing and prospective customers
Convert all sales opportunities received through inbound customer requests, outbound calling, lead generation initiatives and customer queries
Establish, develop and maintain business relationships with existing and prospective customers to generate new business
Participates in cross selling bank products.
Maintain detailed tracking of pipeline management and of prospect data and activities
Set up in person visits, appointments and presentations, following up telephonically where necessary
Conduct a professional financial needs analysis to make a needs based analysis that may lead to a sale
Scheduling customer feedback for obtaining documents and progress updates
Adhere to Supervision requirements set out by Line Manager for all financial products
May prepare weekly, monthly and quarterly reporting and present results to management
Ensure effective Cash Management as and when required with approved authorization
Ensure effective CAM Management as and when required with approved authorization
Ensure effective management of Credit Card Administration & Fulfilment as and when required with approved authorization
Ensure accountability for your own results
2 – Marketing Focus
Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch
Identifying referral opportunities in and around the branch
Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives
Participates in events that demonstrate support for the community and increase business opportunities for the Bank
Ensure all marketing endeavours, activities and initiatives adhere to appropriate policies and procedures
3 – Risk & Compliance Focus
Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)
Comply with all policies/procedures related to all customer interactions and engagements
Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements
Ensure the reporting of certain incidents and instances required in terms of regulatory requirements(AML)
Ensure the reporting of all fraudulent behaviour incidents and fraudulent indicator instances via the correct fraud and dishonesty reporting channels
Ensure effective execution of a “zero defect” prerogative in terms of the Deal Quality Error Rate
Ensure effective execution of a “zero defect” prerogative in terms of the Capturing of Income & Expenses Error Rate
Ensure compliance with FAIS journey inclusive of RE qualification parameters and guidelines as set by the Bank(Own)
4 – Customer Service
Ensure compliance with the Banks Customer Service Standard and relevant legislation
Ensure compliance with TCF principles
Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers
Ensure you satisfy all the Banks customer’s financial needs and help them succeed financially
Ensure accountability for application quality and turnaround times, query resolutions and solution creation for the Banks Customers
5 – Training & Development
Responsible for ensuring you receive on-going sales/service development training for deficiencies as highlighted in your developmental/coaching plans
Responsible for participation in and successful completion of all product and services training and developmental initiatives that have a bearing on your on-going value proposition to the Banks customers
Responsible for 100% participation in and successful completion of risk and compliance training initiatives that have a bearing on your on-going value proposition to the Banks customers and additional regulatory, statutory and compliance obligations of the Bank
6 – Operational Activities
Responsible for ensuring compliance with all security and safety procedures within the branch including opening and closing procedures, camera surveillance where appropriate. Branch security, robbery, fire drill procedures and health and safety procedures and SOP’s.
Perform other admin related duties as may be required by Management and Leadership structures of African Bank.
Nature 1:
To promote and sell the Bank’s product bouquet to clients through sales activities in a responsible manner. Responsible for sourcing and developing new contacts/prospects and sales leads through the Bank’s internal leads campaigns and your own referrals.
Nature 3:
Motivation:
KEY PERFORMANCE AREAS
Behavioural (COMP)
Delivering Results and Meeting Customer Expectations – Entry Level
Following Instructions and Procedures – Entry Level
Persuading and Influencing – Entry Level
Presenting and Communicating Information – Entry Level
Relating and Networking – Entry Level
Working with People – Entry Level
Minimum Education
NQF 4 Recognised FSB Qualification
Minimum Experience
2 years sales and client service experience
Full Rep in all Product Categories
Technical (COMP)
Accuracy and speed – Entry Level
Administrative skills – Entry Level
Client Focus – Entry Level
Selling Skills – Entry Level
Sales Consultant – Brits Mall
Designation: Brits Mall – 2947SCS007 – Sales Consultant
Category: Clerks
Junior
Posted by: African Bank
Posted on: 28 May 2025
Reference Number: 2947SCS007
Closing date: 02-Jun-2025
Position Type: Permanent
Location: Brits
Workplace: Brits Mall (2947)
Management Style:
Overview:
1 – Sales Focus- Achieve customer growth, revenue and collections targets as defined by the bank
- Meet and exceed individual activity metrics for all product lines
- Meet, exceed and effectively execute on all Sales & Customer targets as set by the Bank
- Effectively execute the Banks sales strategy in respect of Product & Value Added Services(Up Selling, Cross Selling & Capital Take Up)
- Outbound calling to target both existing and prospective customers
- Convert all sales opportunities received through inbound customer requests, outbound calling, lead generation initiatives and customer queries
- Establish, develop and maintain business relationships with existing and prospective customers to generate new business
- Participates in cross selling bank products.
- Maintain detailed tracking of pipeline management and of prospect data and activities
- Set up in person visits, appointments and presentations, following up telephonically where necessary
- Conduct a professional financial needs analysis to make a needs based analysis that may lead to a sale
- Scheduling customer feedback for obtaining documents and progress updates
- Adhere to Supervision requirements set out by Line Manager for all financial products
- May prepare weekly, monthly and quarterly reporting and present results to management
- Ensure effective Cash Management as and when required with approved authorization
- Ensure effective CAM Management as and when required with approved authorization
- Ensure effective management of Credit Card Administration & Fulfilment as and when required with approved authorization
- Ensure accountability for your own results
2 – Marketing Focus
- Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch
- Identifying referral opportunities in and around the branch
- Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives
- Participates in events that demonstrate support for the community and increase business opportunities for the Bank
- Ensure all marketing endeavours, activities and initiatives adhere to appropriate policies and procedures
3 – Risk & Compliance Focus
- Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)
- Comply with all policies/procedures related to all customer interactions and engagements
- Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements
- Ensure the reporting of certain incidents and instances required in terms of regulatory requirements(AML)
- Ensure the reporting of all fraudulent behaviour incidents and fraudulent indicator instances via the correct fraud and dishonesty reporting channels
- Ensure effective execution of a “zero defect” prerogative in terms of the Deal Quality Error Rate
- Ensure effective execution of a “zero defect” prerogative in terms of the Capturing of Income & Expenses Error Rate
- Ensure compliance with FAIS journey inclusive of RE qualification parameters and guidelines as set by the Bank(Own)
4 – Customer Service
- Ensure compliance with the Banks Customer Service Standard and relevant legislation
- Ensure compliance with TCF principles
- Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers
- Ensure you satisfy all the Banks customer’s financial needs and help them succeed financially
- Ensure accountability for application quality and turnaround times, query resolutions and solution creation for the Banks Customers
5 – Training & Development
- Responsible for ensuring you receive on-going sales/service development training for deficiencies as highlighted in your developmental/coaching plans
- Responsible for participation in and successful completion of all product and services training and developmental initiatives that have a bearing on your on-going value proposition to the Banks customers
- Responsible for 100% participation in and successful completion of risk and compliance training initiatives that have a bearing on your on-going value proposition to the Banks customers and additional regulatory, statutory and compliance obligations of the Bank
6 – Operational Activities
- Responsible for ensuring compliance with all security and safety procedures within the branch including opening and closing procedures, camera surveillance where appropriate. Branch security, robbery, fire drill procedures and health and safety procedures and SOP’s.
- Perform other admin related duties as may be required by Management and Leadership structures of African Bank.
Nature 1:
To promote and sell the Bank’s product bouquet to clients through sales activities in a responsible manner. Responsible for sourcing and developing new contacts/prospects and sales leads through the Bank’s internal leads campaigns and your own referrals.
Nature 3:
Motivation:
KEY PERFORMANCE AREAS
Behavioural (COMP)
Delivering Results and Meeting Customer Expectations – Entry Level
Following Instructions and Procedures – Entry Level
Persuading and Influencing – Entry Level
Presenting and Communicating Information – Entry Level
Relating and Networking – Entry Level
Working with People – Entry Level
Minimum Education
NQF 4 Recognised FSB Qualification
Minimum Experience
2 years sales and client service experience
Full Rep in all Product Categories
Technical (COMP)
Accuracy and speed – Entry Level
Administrative skills – Entry Level
Client Focus – Entry Level
Selling Skills – Entry Level
Business Analyst: Client Coverage
Designation: CBDVGBO003 – Business Analyst: Client Coverage
Category: Middle Management
Skilled
Posted by: African Bank
Posted on: 26 May 2025
Reference Number: CBDVGBO003
Closing date: 05-Jun-2025
Position Type: Permanent
Location: Midrand
Workplace: Coverage & Business Development (CBDV)
Management Style:
Overview:
New Business
- Financial analysis & credit/investment process
- Deal structuring and execution of new transaction
- Duties and Responsibilities/Tasks
- Accompanying the Relationship Executive to Initial engagement with Client;
- Requesting, assessment & collation of required deal information;
- Participation in detailed due diligence;
- Analysis of financial information & preparation of financial models to determine deal feasibility & potential returns;
- Preparation of motivation paper & information pack;
- Managing client expectations in terms of the approval process and conditions of the facility;
- Managing the FICA process and finalisation of special conditions;
- Instruction, co-ordination & finalisation of legal documents required;
- Management and oversight of deal execution, including finalisation of all deal conditions (fees etc.);
- Establishment of monitoring process for duration of the exposure (post deal execution);
- Efficiency in concluding the deal;
- Ability to cope under pressure & managing timelines;
- Ability to think strategically and advise on expected performance;
- Feedback from client on conclusion of the deal.
Existing Loans & Investments
- Maintaining existing book
- Performance reviews
- Maintaining of client relationships;
- Actioning renewals & reviews in advance of expiry date;
- Actively monitoring the performance of the existing book, including
- Financial statement/ management accounts analysis;
- Forecast vs actual analysis;
- Verification audits;
Nature 1:
Deal Structuring and Analysis
Nature 3:
Motivation:
Analyst: Coverage
Designation: CBDVGBO021 – Analyst: Coverage
Category: Professionals
Management
Posted by: African Bank
Posted on: 26 May 2025
Reference Number: CBDVGBO021
Closing date: 02-Jun-2025
Position Type: Permanent
Location: Durban
Workplace: Coverage & Business Development (CBDV)
Management Style:
Overview:
1 – Compliance
- Ensure identified non-compliance is resolved timeously – to be assessed by Compliance.
- Minimise persistent non-compliance identified within a business area – to be assessed by Compliance.
- Ensure you demonstrably deliver specific, clearly articulated fair outcomes for customers throughout the product lifecycle (reference can be made to Treating Customers Fairly Policy).
- Ensure client needs are considered for incorporation into business strategy and governance frameworks in line with the requirements of market conduct standards.
- Encourage a strong culture of compliance within the organisation.
2 – Client Administration
- Co-ordinate all aspects of a deal that are required to facilitate/conclude a transaction, including all Fica related documentation.
- Help clients who need assistance with statements on accounts, debit authorities or real time payments or any other queries to ensure customer satisfaction.
- Timeously follow up on and manage the receipt of special conditions for new and existing facilities.
- Monitor expired and expiring accounts and ensure renewals, monthly payments and settlements are processed on time.
- Manage client queries in an efficient manner and monitor accounts to ensure timeous payments, settlements.
3 – Managing and growing client relationships and existing loan book
- Effectively manage, maintain, and strengthen client relationships.
- Continuously provide clients with the necessary support and assistance, always ensuring the highest level of service and client satisfaction.
- Maintain existing loan book by ensuring client satisfaction and receiving positive feedback on all aspects of the process.
- Attend to all operational aspects of renewals, extensions, and amendments to facilities accordingly to remain competitive and relevant in an ever-changing economy.
- Monitor expired and expiring accounts and ensure monthly payments and settlements are processed on time.
4 – Managing strategic internal relationships
- Effectively manage, maintain, and strengthen internal relationships.
- Provide the relevant departments with the required information, assistance, and support to ensure the prompt conclusion of new deals and the smooth running of existing loans with the Bank.
5 – Audit
- Manage number/percentage of significant audit issues that have gone past due implementation date (i.e., overdue by 60+ or 90+ days) – to be assessed by Audit.
- Manage number/percentage of recurring significant audit issues (i.e., where findings raised in prior audits come up again in subsequent audits, particularly when such findings were confirmed to have been resolved) – to be assessed by Audit.
- Minimise repeat unsatisfactory IA reports (i.e., when an area received overall unsatisfactory rating in consecutive audits) – to be assessed by Audit.
6 – General/Other
- Ensure all fees are raised and paid / debited in accordance with agreements.
- Assist with the monthly management of the fee schedule, fee debtors / fee income schedule and the reconciliation of management account.
- Ensure liquidity report is done and sent out weekly to Treasury.
- Assist with testing of system developments on OCS, Online Credit, OMM and FISERV.
7 – Corporate Governance
- Understand and assist with the Bank’s commitment to its corporate governance policies within the workplace, economy, society and environment.
Nature 1:
To liaise with existing clients of the Bank, and the relevant departments to facilitate and coordinate all lending applications, amendments, and queries through the approval process. To provide clients with the necessary information, support, and assistance throughout the life span of their facilities/business transactions with the Bank, to ensure effective and efficient business relationships. Primary Job Purpose • Assess, model, motivate and execute all elements of CPF transactions from initial assessment to pay out under the guidance of the Senior Relationship Manager. • Manage relationships various divisions within the Bank to facilitate lending transactions. • Manage relationships with the clients and external service providers (project managers, valuators, bond attorneys) including attending to property viewing, client meetings and industry related events where required. • Provide clients with the necessary information, support and assistance throughout the life span of their facilities/business transactions with the Bank. • Structure funding solutions for Commercial Property Finance (“CPF”), Term Loan (TL), Working Capital (“WC”) and Franchise transactions in line with the Bank’s product offerings and client needs. • Provide desktop valuation assessments, market research, financial statement analysis, understand development and feasibility studies as well as amortisation projections to ascertain the viability of the transactions as per the Bank’s product offering. • Track, coordinate and manage development transactions and drawdown requests. • Compile written proposals to motivate new transactions, renewals, increases and amendments in respect of existing facilities. • Filing and Organisation of all deal related documentation. • Collating of information for ad-hoc projects. • Prepare data analysis and ongoing deal updates for the respective region to facilitate reporting. Outcomes • Take accountability for all portfolio transactions and drive these through all stages of the Bank’s approval process. • Facilitate repeat business through fast and efficient client service. • Assist the region and the division in achieving annual fee and advances targets by driving daily tasks to completion. • Ensure compliance with various rules and regulations. Accurate reporting and documentation of transactions.
Nature 3:
Motivation:
KEY PERFORMANCE AREAS
Minimum Education
Bsc, Bcom Degree.
Financial diplomat or studying toward a financial degree
Minimum Experience
3 years experience within a Finance environment
MS Office (word, excel and PowerPoint)
Sales Consultant – Cradlestone Mall
Designation: Cradlestone Mall – 1167SCS003 – Sales Consultant
Category: Clerks
Junior
Posted by: African Bank
Posted on: 28 May 2025
Reference Number: 1167SCS003
Closing date: 02-Jun-2025
Position Type: Permanent
Location: Krugersdorp
Workplace: Cradlestone Mall (1167)
Management Style:
Overview:
1 – Sales Focus- Achieve customer growth, revenue and collections targets as defined by the bank
- Meet and exceed individual activity metrics for all product lines
- Meet, exceed and effectively execute on all Sales & Customer targets as set by the Bank
- Effectively execute the Banks sales strategy in respect of Product & Value Added Services(Up Selling, Cross Selling & Capital Take Up)
- Outbound calling to target both existing and prospective customers
- Convert all sales opportunities received through inbound customer requests, outbound calling, lead generation initiatives and customer queries
- Establish, develop and maintain business relationships with existing and prospective customers to generate new business
- Participates in cross selling bank products.
- Maintain detailed tracking of pipeline management and of prospect data and activities
- Set up in person visits, appointments and presentations, following up telephonically where necessary
- Conduct a professional financial needs analysis to make a needs based analysis that may lead to a sale
- Scheduling customer feedback for obtaining documents and progress updates
- Adhere to Supervision requirements set out by Line Manager for all financial products
- May prepare weekly, monthly and quarterly reporting and present results to management
- Ensure effective Cash Management as and when required with approved authorization
- Ensure effective CAM Management as and when required with approved authorization
- Ensure effective management of Credit Card Administration & Fulfilment as and when required with approved authorization
- Ensure accountability for your own results
2 – Marketing Focus
- Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch
- Identifying referral opportunities in and around the branch
- Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives
- Participates in events that demonstrate support for the community and increase business opportunities for the Bank
- Ensure all marketing endeavours, activities and initiatives adhere to appropriate policies and procedures
3 – Risk & Compliance Focus
- Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)
- Comply with all policies/procedures related to all customer interactions and engagements
- Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements
- Ensure the reporting of certain incidents and instances required in terms of regulatory requirements(AML)
- Ensure the reporting of all fraudulent behaviour incidents and fraudulent indicator instances via the correct fraud and dishonesty reporting channels
- Ensure effective execution of a “zero defect” prerogative in terms of the Deal Quality Error Rate
- Ensure effective execution of a “zero defect” prerogative in terms of the Capturing of Income & Expenses Error Rate
- Ensure compliance with FAIS journey inclusive of RE qualification parameters and guidelines as set by the Bank(Own)
4 – Customer Service
- Ensure compliance with the Banks Customer Service Standard and relevant legislation
- Ensure compliance with TCF principles
- Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers
- Ensure you satisfy all the Banks customer’s financial needs and help them succeed financially
- Ensure accountability for application quality and turnaround times, query resolutions and solution creation for the Banks Customers
5 – Training & Development
- Responsible for ensuring you receive on-going sales/service development training for deficiencies as highlighted in your developmental/coaching plans
- Responsible for participation in and successful completion of all product and services training and developmental initiatives that have a bearing on your on-going value proposition to the Banks customers
- Responsible for 100% participation in and successful completion of risk and compliance training initiatives that have a bearing on your on-going value proposition to the Banks customers and additional regulatory, statutory and compliance obligations of the Bank
6 – Operational Activities
- Responsible for ensuring compliance with all security and safety procedures within the branch including opening and closing procedures, camera surveillance where appropriate. Branch security, robbery, fire drill procedures and health and safety procedures and SOP’s.
- Perform other admin related duties as may be required by Management and Leadership structures of African Bank.
Nature 1:
To promote and sell the Bank’s product bouquet to clients through sales activities in a responsible manner. Responsible for sourcing and developing new contacts/prospects and sales leads through the Bank’s internal leads campaigns and your own referrals.
Nature 3:
Motivation:
KEY PERFORMANCE AREAS
Behavioural (COMP)
Delivering Results and Meeting Customer Expectations – Entry Level
Following Instructions and Procedures – Entry Level
Persuading and Influencing – Entry Level
Presenting and Communicating Information – Entry Level
Relating and Networking – Entry Level
Working with People – Entry Level
Minimum Education
NQF 4 Recognised FSB Qualification
Minimum Experience
2 years sales and client service experience
Full Rep in all Product Categories
Technical (COMP)
Accuracy and speed – Entry Level
Administrative skills – Entry Level
Client Focus – Entry Level
Selling Skills – Entry Level
Senior Analyst Affordability
Designation: CRUPANA008 – Senior Analyst Affordability
Category: Professionals
Executive
Posted by: African Bank
Posted on: 23 May 2025
Reference Number: CRUPANA008
Closing date: 30-May-2025
Position Type: Permanent
Location: Midrand Campus
Workplace: Credit Underwriting and Profitability (CRUP)
Management Style:
Overview:
Regular monitoring and Reporting on credit policy
Use advanced analytical skills for the creation of insight reports
Extract, create and analyse data in respect of reporting requirements highlighting (among other things):
Compliance with policy;
Any deviations in policy and the potential impact to the portfolio
Analyse reports in a bid to deliver insights and develop recommendations based on these insights
Develop actionable recommendations to amend policies in order to comply with the risk appetite of the business
Compare previous months and years data to identify anomalies and trends and prepare commentary for approval by direct manager
Liaise with relevant stakeholders to obtain insight to anomalies
Assist with presentations as required for meetings
Refine analytical methodologies and data presentation formats on an ongoing basis
Advanced Analytics
Execute advanced analytics to:
Investigate and identify opportunities or risks from a collections point of view.
Get fit-for-purpose data driven solutions to inform strategy.
Ensure the successful implementation of the strategies across the different areas of Collections.
Execution of analysis through the utilization of the available tools including SAS, MS Visual Studio (SQL), MS Excel, Python, etc.
Model building
Assist with strategic model building
Sourcing and preparing data for modeling purposes
Establishment of inputs into models
Testing accuracy of models
Change Management
Involves writing the appropriate specifications needed to implement a change process or recommendation, after obtaining the necessary approval from the appropriate committee.
Oversee the changes to be done (work with Business Analysts)
Liaise with other teams in testing and validating functionality of the implementation process as necessary
Test and validate the changes implemented
Ensure that signing off of the final implementation is done
Maintain complete documentation of the change and any follow up changes
Stakeholder and relationship management
Provide adhoc assistance where necessary
Communicate with other stakeholders such as team members and other departments
Manage projects so that deliveries are met and results are presented in a professional manner by means of presentations and or reports
Customer
Create and maintain productive relationships with internal and external clients by providing advice and assistance
Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company polices legislation and regulations
Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times
Ad hoc model building
Assist with strategic collection model building that falls into the scope of the Collections Strategy team
1.1 Sourcing and preparation of data for modelling purposes
1.2 Establishment of inputs into the models
1.3 Validating the accuracy of the models
1.4 Evaluating the impact on business outcomes
Assist with the operational implementation of the model
Monitoring, Reporting and Compliance
Liaise with the data and reporting team to enhance daily / weekly / monthly monitoring to incorporate new strategies
Interpret and write-up findings in monthly monitoring reports
Ensure that monitoring is in place as soon as a champion/challenger or new strategy has been implemented
Summarise and present findings and proposals in document or presentation format in a professional manner
Keep abreast of regulations in the Collections environment and ensure that all work done complies with it
Nature 1:
Perform advanced analytics to support Credit Risk and Collections Strategy across the bank. Ensure the successful implementation and monitoring of strategies across all areas. To be successful in this role; one will need to strike a balance between strategic thinking and actual hands-on analyses using tools such as SAS, SQL, etc. Individual must possess strong technical skills to turn data into actionable insights and have the ability to think about the big picture and connect the dots to evaluate how the insights impact the Credit Risk and/or Collections environment.
Nature 3:
Motivation:
KEY PERFORMANCE AREAS
Behavioural (COMP)
Analytical thinking
Cognitive agility –flexes around new requirements and adapts their thinking to new problems
Communication – communicates clearly and professionally, both verbally and in writing
Coping with Pressures and Setbacks
Delivering Results and Meeting Customer Expectations
Drive and ownership – follows-through until a solution is found, knows when they are getting stuck and asks for help where needed
Integration/Holistic thinking
Leading and Supervising
Learning agility – knows their strengths and development areas, learns quickly and efficiently and comes up with strategies to improve their performance. Admits when they are stuck and actively asks for and works with feedback
Logical reasoning
Planning and Organising (Prioritising)
Presentation – presents confidently and credibly and can adapt their presentations to influence different audiences
Presenting and Communicating Information
Problem solving – combines analysis, logic and common sense to find solutions to familiar and unfamiliar problems
Resilience — perseveres with challenging problems, doesn’t give up easily, displays an internal locus of control in taking ownership for following-through & has a growth (vs fixed) mindset
Teamwork – works well with others to achieve common goals
Minimum Education
Tertiary with major in quantitative subjects
Minimum Experience
3 years experience in credit risk analysis within an financial institution
Technical (COMP)
Analytical skills
Attention to detail
Client focused
Communication skills (verbal and written)
Deadline driven
Facilitation skills
Interpersonal skills
MS Office skills
Presentation skills
Report writing skills
Understanding and knowledge of : AB Credit policies and procedures, AB and Internal systems, Transact SQL skills & Legislation
Manager: Lending and Affordability
Designation: CRUPMAN010 – Manager: Lending and Affordability
Category: Professionals
Executive
Posted by: African Bank
Posted on: 23 May 2025
Reference Number: CRUPMAN010
Closing date: 30-May-2025
Position Type: Permanent
Location:
Workplace: Credit Underwriting and Profitability (CRUP)
Management Style:
Overview:
Process Automation, Conceptualise, build and implement Valuation Framework
Minimize human error and dependence by automating the impairments and reporting processes
Leverage the data and programming skills within the team to assist the greater Finance department to automate other processes within the area
Drive a culture of automation and data driven processes
Ensure processes and data integrity adhere to BCBS and RADARR best practices
Valuations framework for New and Existing Business
Portfolio impact of new business
Utilise powerBI and various other platforms to drive real time data reporting frameworks across the business to empower stakeholders to understand impacts of operational performance
Auditing Process Support
Actuarial External Audit
External Financial Audit
Internal Audit
RADARR
Develop automated controls to check the quality of data
Automated reports to report data
Provide required signs off to required parties timeously
Version Control
Ensure development of version control and governance framework
Ensure all document, code, data, etc are version control stamped away and backed up
Engage with stakeholders to ensure compliance of version control
Reporting, Attending and Presenting at Various Committees
Formulate and document findings/results in a timely, accurate and professional manner.
Formally present findings if and when needed.
Submit monthly constitution to the credit pack.
Customer
Create and maintain productive relationships with internal and external clients by providing advice and assistance
Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company polices legislation and regulations
Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times
Data and Processes
Ensure a complete understanding of data flows
Ensure understanding of data linage
Ensure data accuracy and compliance to best practice
Nature 1:
The purpose of the role is to define, design, document and execute on quantitative and qualitative assessments. This includes the full ownership of statistical models developed to balance affordability risk and sales appetite. Furthermore, the role requires the incumbent to ensure that NCA requirements are met with regards to client affordability whilst minimising the complexity and burden of the process
Nature 3:
Motivation:
KEY PERFORMANCE AREAS
Minimum Education
Hons Quantitative / IT Degree
Minimum Experience
5 years’ experience in process modelling in the financial sector with a strong financial background
Head: Scored Lending
Designation: GRCTHSL001 – Head: Scored Lending
Category: Senior Management
Executive
Posted by: African Bank
Posted on: 16 May 2025
Reference Number: GRCTHSL001
Closing date: 30-Jun-2025
Position Type: Permanent
Location: Midrand
Workplace: Credit Grindrod Bank (GRCT)
Management Style:
Overview:
Treating Customers Fairly and Compliance
Create and maintain productive relationships with internal and external clients by providing advice and assistance.
Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation and regulations.
Keep the client informed about progress through written communication, telephone communications, and/or face-to-face meetings.
Build a positive image by exceeding client expectations at all times.
Treat internal and external customers fairly at all times.
Management of Resources
Manage and develop subordinate(s): Performance management in terms of contracting, reviews and poor performers, Training and development, Employee relations.
Manage people efficiencies through leave management, headcount budget, fixed term contracts, staff movements, secondments, staff utilization.
Take appropriate disciplinary measures as required.
Facilitate induction of new staff within one month of joining the organization
Consumer High Net Worth and Business & Commercial Clients
Credit Bureau Data Submission, Extracts and Reporting;
External Data Integration for Scored Lending by analysing, prioritising and co-ordinating the implementation of external Data Requirements;
Serve as the business lead/SME in terms of Credit Bureau Reporting and Integration for Scored
Lending by analysing and prioritising Bureau Requirements.
Product Management responsibilities including keeping a prioritised backlog of tasks and making decisions concerning the solution on a feature team level, constantly aligning with the Product Manager on a Programme/Epic level;
Stakeholder Management – provide services to Heads of Credit, Credit Managers, Senior Analysts by analysing external data requirements, determining rules for scored lending and strategies as input to the decision engine;
Working closely with IT stakeholders to ensure delivery within timelines;
Vendor Management – Various Credit Bureaus, third party data providers, software suppliers – receive information related to external data and systems;
To source and transform data into information as input into effective credit portfolio insights across multiple products/segments for the credit lifecycle for scored lending (e.g., originations, account management, collections)
To automate relevant production reports to improve the reporting, data extraction and information preparation processes.
MINIMUM EDUCATION
A degree in business commerce or risk management will also be considered or any degree with a statistical focus e.g. BSc.
SQL/SAS/Qlik proficiency is essential.
MINIMUM EXPERIENCE
Years: 3-4 years
Experience in credit data analytics within a personal and business banking environment with specific focus on the credit life cycle.
Experience in (preferably credit) data exploitation and business intelligence development and implementation.
Experience in developing and implementing scored lending strategies
Experience in the extraction, transformation and visualisation of data using bank approved toolsets e.g. SAS / SQL / Python / Qliksense.
MINIMUM EDUCATION
Nature 1:
To have expert knowledge in scored solutions across products: overdraft, term lending, trade, selective invoice discounting, debtor finance and asset backed financing. Automation across credit life cycle and solving for multiple product offering simultaneously. Process key to solving customer experience. Developing, implementing, and optimising loans’ acquisition, account management and collections strategies through applying sound credit risk management principles.
Credit Manager
Designation: GRCTMAN007 – Credit Manager
Category: Professionals
Senior
Posted by: African Bank
Posted on: 27 May 2025
Reference Number: GRCTMAN007
Closing date: 04-Jun-2025
Position Type: Permanent
Location: Durban
Workplace: Credit Grindrod Bank (GRCT)
Management Style:
Overview:
Deal Origination
•Participate in the Commercial Property finance credit deal forum.
•Provide valuables inputs, insights and guidance to the front office team with respect to deal structuring.
•Participate in client meetings/ property site visits and gather valuable insights through thorough understanding client’s needs and requirements.
•Gather data which will assist in reducing credit risk with the Bank’s risk appetite.
Credit Risk Assessments of New Deals and Ongoing Book Management
•Evaluate new to bank and existing clients CPF credit applications that are submitted to Credit, including comprehensive property related risks, financial risks, security values, the Bank’s return on capital and exit strategy, within the Bank’s lending frameworks and credit policy.
•Assess complex transactions involving structured finance, mezzanine finance, profit sharing, syndicated loans.
•Assess credit worthiness of counterparty by reviewing:
a.Client’s track record, property experience, including ITC.
b.Analysing and interpreting historical financial statements.
c.Assessing Property Fundaments: Location, Rent Roll, leases, Property type etc.
•Analysing and interpreting forecasted financial ratios as well as scenario testing analysis.
•Creating and analysing complex property financial models (including sensitivity analysis) to support new to bank credit applications and to review existing portfolios/facilities.
•Manage, assess and suggest alternative property funding solutions by making recommendations based on the credit policy guideline.
•Ensure restructure and classification checklist are completed where applicable for existing client credit requests.
•Ensure compliance by recommending facilities based on the credit policy guideline and in conjunction with Bank strategy within delegated mandate.
•Prepare and present well-structured credit recommendations (covering critical aspects of the transaction and appropriate risk mitigants) in support of the transaction to the Head of Credit: CPF and/or relevant Credit Committee(s).
•Review credit recommendations provided by Credit Analysts and make recommendations within delegated mandate.
•Ensure that credit applications are actioned within agreed SLA’s.
Legal
•Attend meeting with internal and external attorneys on both new and existing transactions to ensure that the Bank is adequately secured.
•Review of legal documents for approved credit transactions, ensuring accurate credit sanctioning in line with credit approval through meticulously reviewing commercial terms in loan agreements.
Post Credit Approval and Loan fulfilment
•Ensuring correct, complete and accurate security documentation is received prior to pay-out.
•Ensuring all supporting documents including approved applications are filed in the appropriate drives.
•Ensure that legal documents are signed off as per signatory authority level.
•Assess appropriate Conditions Precedent prior to disbursement, manage the verification of draw-dawn requests and cashflows during the development period, and final CP’s post completion of the development
•Ensuring all credit payments are done in line with the Bank’s authority to transaction resolutions.
Credit Policies and procedures
•Enhancing/Development/Implementation of Bank and departmental policies, processes and procedures
Ongoing Portfolio Monitoring
•Ongoing and proactive monitoring of sector/asset class and counterparty developments.
•Ensuring timeously portfolio management, annual reviews, arrears management, over limits.
•Review and sign-off on annual financial statements reviews.
•Manage bi-annual/annual review of covenants.
•Conducting site visits and giving formal feedback in team meetings.
IT
•Liaising with IT Project Manager for enhancements of the Online Credit System and nCino.
Management and mentorship of staff
•Ensure that staff being mentored are aware of what their roles and responsibilities are regarding the deal making process and the administration that comes along with it.
•Provide the necessary training and guidance to enable staff to learn and grow within the organisation, while adopting the culture of the Bank and looking after the best interest of the Bank.
Governance and Regulation
•Prepare and/or review minutes prepared by Credit Analysts for BCBCC (Internal Credit Committee).
•Understand and assist with the Bank’s commitment to its corporate governance policies within the workplace, economy, society and environment.
•Understand and ensure compliance with bank related statutory and regulatory requirements.
Audit Outcomes
•Assess the findings of Audit reports and implement recommendations.
•Assist with resolving audit queries timeously.
Nature 1:
A multi-faceted role that includes: • Deal assessment of commercial property finance transactions within the context of the Bank’s credit policy. • Focus on the growth of the national property book whilst balancing the need for appropriate deal specific risk assessment and mitigation. • Ongoing regional and national book management, including annual reviews of the CPF book, covenant monitoring, updating security values and loan performance. • To liaise with the relevant staff and departments at the Bank in order to facilitate and coordinate Commercial Property Finance transactions through the entire deal process, including front office relationship managers, credit operations, TMU and Legal. • To contribute to the structured financing solutions for various property transactions including both vanilla and mezzanine debt structures. • To critically assess all aspects of proposed Commercial Property Finance transactions and either approve deals within the delegated mandate of the Credit Manager or provide recommendations thereon to the Head of Credit: CPF and various deal approval committees. • To critically assess all aspects of a property transaction, including costs, leases, physical condition, specialisation, location and market demand to ensure viability of transactions. • To review the feasibility studies and amortisation projections i.r.o. viability of property transactions and predict the timing of utilisations and repayments. • To conduct a thorough financial and risk analysis to determine the client’s ability to service and repay debt facilities. • To contribute towards the compilation of all credit recommendation and other documents to ensure that these are correctly written/motivated for the required submission. • To present, discuss and debate CPF transactions at the relevant credit committee(s) to see these transactions through to conclusion. • To mentor junior Credit staff. • To be a subject matter expert on CPF transactions and have a deep understanding of the South African CPF market, including general property trends, nodal and sector risk and underlying economic indicators that affect the CPF market.
Senior Credit Manager
Designation: GRCTSCM005 – Senior Credit Manager
Category: Professionals
Senior
Posted by: African Bank
Posted on: 27 May 2025
Reference Number: GRCTSCM005
Closing date: 04-Jun-2025
Position Type: Permanent
Location: Cape Town
Workplace: Credit Grindrod Bank (GRCT)
Management Style:
Overview:
1 – Management of Resources
? Manage and develop subordinate(s): Performance management in terms of contracting, reviews and poor performers, Training and development, Employee relations
? Manage people efficiencies through leave management, headcount budget, fixed term contracts, staff movements, secondments, staff utilization
? Take appropriate disciplinary measures as required
? Facilitate induction of new staff within one month of joining the organization
? Motivate the team to achieve organisational goals
2 – Portfolio Management
? Assist in the development and design of customised lending structures, ensuring they meet the client’s needs while adhering to the bank’s risk policies
? Provide guidance on complex financial transactions, such as restructuring, refinancing, or expansion funding
? Regularly monitor the performance of the credit portfolio, including repayment behaviour, credit utilisation, and exposure limits
? Track key metrics such as delinquency rates, loan-to-value ratios, non-performing loans (NPLs), and industry concentration
? Identify trends and patterns that may indicate emerging risks or opportunities
? Assess the overall risk profile of the portfolio and ensure compliance with the bank’s risk appetite and regulatory requirements
? Prepare detailed portfolio reports for senior management and credit committees, highlighting key risks, trends, and performance metrics.
? Develop dashboards or tools to visualize portfolio health and provide actionable insights for decision-making.
3 – Credit Risk Assessment and Management
? Receipt and review of Invoice Discounting, Preference Share Funding, Corporate Banking, Securities, Property and Investment deals that are submitted to Credit, thereafter timeously delegation of the deals to the respective credit analysts. In addition involved with deals when applicable, that are done via GFS and Property Solutions
? Manage, assess and suggest alternative funding solutions by making recommendations based on the credit policy guideline and the analysis based on the information provided
? Ensure quality of submissions of credit applications and reviews by reviewing and evaluating information received from marketing, analysts and support staff
? Ensure compliance by recommending facilities based on the credit policy guideline and in conjunction with Bank strategy and the analysis based on the information provided within applicable mandate
? Assess complicated deals in need
? In need prepare credit comments if there is an over flow from the Credit analysts
? Review credit proposals completed by analysts and make recommendations where applicable
? Ensure timeous approvals obtained
? Manage the credit staff (direct and indirect reporting (in need)) and responsible for corrective action where team goals are not being met
? Liaise with key clients and make recommendations for effective deal structuring in conjunction with consultants
? Attend meeting with external attorneys on both new and existing deals to ensure that the bank is adequately secured
? Manage performance and build the intellectual capital of the team by conducting on the job training, counselling and coaching
? Provide for ongoing training of the credit staff and marketing staff
? Support for Credit Manager Property
? Manage stakeholder relationships, i.e. marketing department, attorneys and service providers (Windeed, ITC)
? Build and maintain effective working relationships with marketing by providing credit risk management advice.
? Improve credit policies and procedures by recommending and making submissions to the Head of Credit
? Adapt to changes in Legislation, economic and industry conditions by implementing the changes to credit policies, processes and systems where applicable.
? Maintain a department organisational structure sufficient to meet all goals and objectives
? Preparation and assessment for Staff Loans
? Check, review, address and make recommendations on the Invoice Discounting Audit Reports and sign-off
? Check and review ID Operations reports and sign-off
4 – Credit Operations
? Review and approve credit applications, ensuring compliance with credit policies and risk parameters.
? Oversee the preparation, accuracy, and completeness of loan agreements, collateral documentation, and other related paperwork
? Check security documents received from attorneys to ensure that security documents are accurate and in order
? Ensure credit payments are done within approved parameters
? Responsible for approval with regards draws from call accounts which are ceded to the Bank
? Ensure all required legal and compliance checks (e.g., KYC, AML) are conducted before loan disbursement
? Manage end-to-end loan processing, from approval to disbursement.
? Coordinate with relationship managers and operations teams to ensure timely loan disbursement to clients
? Identify inefficiencies in credit operations processes and recommend improvements.
? Collaborate with IT and operations teams to implement technology solutions, such as loan management systems or automated workflows
? Ensure seamless integration of new systems or procedures with existing operations
5 – ? Review and approve credit applications, ensuring compliance with credit policies and risk parameters. ? Oversee the preparation, accuracy, and completeness of loan agreements, collateral documentation, and other related paperwork ? Check security docume
? Regularly monitor the performance of the credit portfolio, tracking repayments, delinquencies, and credit limits
? Ensure timely updates to the loan management system for accurate reporting and analysis
? Prepare periodic credit reports, including portfolio performance metrics, risk assessments, and regulatory compliance
? Ensure adherence to regulatory and internal credit policies, including limits, covenants, and industry-specific guidelines
? Monitor and address breaches in loan covenants or terms
? Ensure oversight of Preference Share Schedule
? Monitor credit quality of Lending portfolios
? Assist with managing of arrears on Lending portfolio
? Manage monthly review of covenants
? Maintain up-to-date knowledge of regulatory requirements and implement changes to operational procedures as necessary
6 – Stakeholder Management
? Develop and nurture relationships with business clients to understand their financial needs, challenges, and objectives
? Act as a trusted advisor, offering tailored credit solutions to support clients’ business growth and sustainability
? Conduct regular client meetings and site visits to maintain rapport and assess business performance
? Collaborate with relationship managers to analyse clients’ financial requirements and propose appropriate credit products
? Work closely with product specialists to deliver integrated financial solutions to clients
? Participate in networking events, industry conferences, and client gatherings to strengthen relationships and generate leads
? Maintain a deep understanding of industry trends and leverage this knowledge to identify growth opportunities for clients
Nature 1:
To manage the credit portfolio of small and medium-sized enterprises (SMEs) and other business clients. Ensure the creditworthiness of borrowers, mitigates risks for the bank, and align with regulatory requirements while meeting business objectives. Responsible for developing, implementing credit policies, risk mitigation strategies and contribute to strategic initiatives to grow the business banking credit portfolio. Required to foster a high-performance culture within the credit team, ensuring accuracy and efficiency.
Nature 3:
Motivation:
KEY PERFORMANCE AREAS
Minimum Education
Post Graduate Degree Finance/ Accounting/ Business Administration/ Risk Management or relevant qualification
Minimum Experience
10 – 12 years commercial experience in the financial services industry
Skills Required
Microsoft Word
Manager: Talent Acquisition
Designation: HCTMMAN002 – Manager: Talent Acquisition
Category: Professionals
Executive
Posted by: African Bank
Posted on: 15 May 2025
Reference Number: HCTMMAN002
Closing date: 29-May-2025
Position Type: Permanent
Location: Midrand
Workplace: Human Capital Talent Management
Management Style:
Overview:
Treating Customers Fairly and Compliance
Create and maintain productive relationships with internal and external clients by providing advice and assistance
Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation and regulations
Keep the client informed about progress through written communication, telephone communications, and/or face-to-face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times
Management of Resources
Manage and develop subordinate(s): Performance management in terms of contracting, reviews and poor performers, Training and development, Employee relations
Manage people efficiencies through leave management, headcount budget, fixed term contracts, staff movements, secondments, staff utilization
Take appropriate disciplinary measures as required
Facilitate induction of new staff within one month of joining the organization
Develop a company Talent Acquisition plan
Develop a company Talent Acquisition plan that encompasses each of the strategies and plans for the various business units (including sub-segments)
Develop an in-depth understanding of the business unit strategies, processes / procedures / systems and business drivers in order to ensure that the Talent Acquisition plan align with the overall company objectives
Communicate the Talent Acquisition plan to relevant internal and external stakeholders
Organise and direct meetings on a regular basis whereby the Talent Acquisition plan is reviewed
Stay abreast of the developments in the fields of Talent Acquisition and Selection within the Telecoms and related industries and use this information to help the organisation operate with agility and innovation on a consistent basis
Manage Talent Acquisition processes/procedures
Write the policies to ensure adherence to legislation
Manage fairness and consistency across all job applications to the company, ensuring adherence to the Labour Relations Act, Employment Equity Act and all policies and procedures
Manage Employment Equity targets
Build in-depth relationships with business stakeholders and develop an intricate understanding of the business context in order to facilitate search for optimal talent to meet the business requirements
Consult with Line Managers when a new job opening occurs to help them identify the exact skills set required, the best approaches to acquire talent for the position and to advise generally on the best method to fill the position for best long-term business results
Propose Talent Acquisition solutions to address any identified Talent Acquisition gaps in the company for sign off and approval by the line manager as well as the Exco
Develop and implement strategies to improve Talent Acquisition turn-around times in partnership with business
Proactively manage the following processes:
1) Talent Acquisition
2) Screening
3) Selection
4) The interview process
5) The assessment process
6) Reference checking
7) Offers
8) Regrets
Manage the sourcing of Talent through the use of various channels including direct search and headhunting as well as connecting with passive Talent and building a Talent pipeline
Discuss potential employees with the hiring manager to facilitate an appropriate hiring decision
Manage Job Analysis & Competency Based Talent Acquisition (CBT)
Manage the Job Analysis Process across regions, ensuring alignment thoroughly to the best practice
Perform quality checks on all Job Profiles drafted across the business to ensure alignment to quality standards
Update and maintain the competency list being derived from Job Analysis in the business
Design competency-based questionnaire interview guides that are relevant and aligned to hiring manager’s requirements for the position
Communicate to and educate the business on competency-based Talent Acquisition procedures and processes (behavioural interviewing) to gain buy-in
Financial Management
Implement monitoring processes that demonstrate return on
investment of Talent Acquisition and Selection
Monitor the company Talent Acquisition budgets to ensure that
they are consistent with the financial guidelines provided by the
company for vacancies across the business
Manage new budgeted vacancies and replacement vacancies
aligned to budget ensuring every position signed off is allocated
correctly
Monitor Talent Acquisition and Selection activities and costs of
the company related to the utilisation of resources required to
meet Talent Acquisition requirements (e.g., external Talent
Acquisition vendors)
Prepare a consolidated annual budget for Talent Acquisition
across the various business units within the company, analysing
overall variances and directing corrective actions within the
team
Clarify and certify any structural changes within the business and
ensure signoff has been obtained for any new positions that has
not been signed off in the initial budgeting process at the
beginning of the fiscal year
Stakeholder Engagement
Build harmonious relationships with all stakeholders
Ensure that key stakeholders are communicated and consulted with at relevant intervals
Influence stakeholders to support, buy-in and operationalise HR processes and policies
Build relevant stakeholder engagement to ensure achievement of business objectives
Measurement and Reporting
Ensure that Talent Acquisition and Selection reports contain all relevant information from the various business units within the company which is in line with the reporting requirements for the overall Talent Acquisition function as a whole
Oversee the Talent Acquisition systems and ensure that they are in place that relate to goals and objectives of the company and report progress to the line managers and Exco
Communicate the Talent Acquisition plan for the company to the broader HR team and Line Managers
Manage the MS Projects Talent Acquisition tool and completion of weekly updates by HRBP’s & Talent Acquisition Coordinator
Ensure that the correct data is used to analyse and report on the effectiveness of Talent Acquisition and Selection initiatives within the company
Compliance & Risk
Comply with Corporate Governance surrounding equitable Talent Acquisition
Ensure compliance with Legislation i.e. BCEA, LRA, EE and SDA
Identify and report Talent Acquisition & Selection Risks
Ensure risks are mitigated
People Management
On-board new staff members to ensure quickest time to performance
Set meaningful performance targets for all employees and clearly outline efforts required to reach deliverables
Explain how work roles contribute towards overall strategic objectives
Support, coach and mentor staff
Develop and agree upon standards against which to measure behaviour and performance up front
Assess performance and behaviour
Provide regular, constructive feedback and reinforcement regarding performance
Counsel staff where behavioural problems arise
Give recognition for work well done
Encourage employees to adhere to company values
Work with staff to create individual development plans addressing employee and business needs, encouraging employees to participate in learning opportunities
Provide developmental assignments to staff based on career interests and business needs
Manage team performance, promoting cohesiveness and taking corrective action where necessary
Chair meetings to ensure team is updated with information required and in order to manage team direction and performance
Retain good performers
Miscellaneous
Perform any other work related duties and responsibilities that may be assigned from time-to-time by management
Nature 1:
To drive, manage, coordinate, and execute the full resourcing function within the company. In partnership with the Human Capital Business Partner, assume the role of the primary point of contact for end-to-end resourcing assignment activities including attracting, selecting, and placing talent within the business to effectively meet the people agenda requirements within the organisation
Nature 3:
Motivation:
KEY PERFORMANCE AREAS
Behavioural (COMP)
Analytical: Systematically examines and evaluates data or information by breaking it into its component parts to uncover their interrelationships so as to establish trends, changes and to identify risks in order to make meaningful business decisions
Collaborative: Forms partnerships, joins forces or cooperates with others to jointly work towards a shared goal or purpose
Communication Skills: Exchanges information, news, ideas and views to create shared meaning. Communication occurs between levels, departments and employees. Uses appropriate methods of communication and transmits clear, professional messages. Checks own u
Cultural Stewardship: Is the steward and ambassador for the desired culture consistent with the Bank’s values
Customer Centricity: Focuses on meeting and exceeding the needs of internal and external customers by anticipating customer needs, delivering within timeframes and to quality standards, measuring customer reaction and maintaining necessary contact with cu
Influence: Presents the key points of an argument persuasively coming across assertively and with credibility. Makes an immediate positive impression on others and is able to change their views, attitudes and behaviours towards company offerings using wri
Interpersonal Skills: Has a set of abilities allowing positive interaction and effective working relationships. Constructively handles disputes and people issues. Has skills in the areas of relationship building, communication, listening, delegating tasks
Manages Pressure: Handles work related stress, pressure and difficulties. Bounces back from obstacles and setbacks, ensuring work continuity. Stays optimistic and persistent
Organisational Coaching: Serves as a coach to the organisation on people related matters pertaining to talent acquisition
Performance driven: Puts in sufficient effort to meet or exceed business and customer expectations both in terms of delivery and quality. Able to act without being prompted to. Demonstrates a sense of urgency, self-motivation and ownership in work.
Planning and Organising: Provides a written account of intended future action to achieve specific objectives within a specific timeframe. This explains what needs to be done, when, how, and by whom to ensure clear roles and responsibilities
Solution Driven: Identifies problems, analyses problems, generates workable solutions and resolves problems according to acceptable business quality standards and so as to minimise workflow disruption
Team Player: Able to work as part of a team to achieve work goals and targets. Behavioural relationships between members of a group who are assigned connected tasks within a company are harmonious and have a positive effect on productivity
Minimum Education
A degree in Human Resources or similar field
Minimum Experience
8 to 10 year’s relevant Talent Acquisition/Recruitment experience – part of this can be Human Resources Generalist experience
Computer literacy (MS Office, i.e. Word, Excel, Project, PowerPoint and Outlook)
Good knowledge of the Operations within a HR Shared Services environment
Knowledge of HR policies, processes and procedures
Knowledge of Talent Acquisition processes and a proven Talent Acquisition track record within the financial services industry would be an advantage
Working knowledge of Labour Relations legislation, including but not limited to BCEA, LRA, EEA, Skills Development Act
Technical (COMP)
Business Acumen: Applies commercial insight to deliver a prompt and appropriate response to business matters to influence a positive outcome
Competency-base Talent Acquisition & Selection: Manages Talent Acquisition, interviewing, selection & placement practices across the organisation, adhering to all relevant legislation and competency-based frameworks outlined for Talent Acquisition
Financial Acumen: Plans, directs, monitors, organises, controls and reports on the monetary resources of an organization or department
General Computer Literacy: Good working knowledge of MS office software packages
Job Analysis and Profiling: Oversees job analysis and job profiling methodology throughout the organisation Competency-base Talent Acquisition & Selection: Manages Talent Acquisition, interviewing, selection & placement practices across the organisation,
We wish you all the best with your applications
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