To apply, click on the link at the end of the posts and all the best with your applications.

Specialist Developer (Documentum) 

Position Reports to:   Senior Specialist: Developer  

Division:                       Strategy Enablement and Modernisation

Sub Division:               Technology and Solutions Delivery

Location:                      Head Office Pretoria

Advert Closing Date:  04 July 2025

About the Position

If you are passionate about content management system in an exciting and ever-changing environment, this position may be for you!  SARS is looking for a skilled, suitably experienced, and results-driven Documentum Java Developer, with in-depth understanding of content management, records management concepts, Integration layers, relevant APi with a particular emphasis on xCP Designer, Documentum Foundation Services and Java.  The candidate must have strong technical skills and be able demonstrate the ability to conceptualize ideas and turn these into practical solutions and experience in implementing components of Content Management systems independently.

Job Purpose

To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, ensuring effective and efficient development, enhancements, implementation, maintenance and optimisation of application modules/subsystems, in order to continuously enhance service delivery

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Technology  AND 5-7 years’ development experience in a Documentum environment, of which 2-3 years ideally at functional specialist level

OR

Senior Certificate (NQF 4) and a relevant IT Qualification(s) / Certification(s), and 5-7 years’ experience in a Documentum Development environment.

Relevant OpenText Certified Developer with strong skills in Java.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 10 years’ experience in Documentum development environment space.

Minimum Functional Requirements

• 3+ Years of application development experience in Documentum Content Management and experience in relevant Framework, JavaScript, D2, API’s services for Documentum and CSS as they relate to ECM Technology, including customization, configuration, and integration.
• At least 2 years of experience with Xcp designer, AppWorks, DFS, Intelligent Capture, XML/JSON, Client-Server architecture, Databases and other ECM technologies
• A reasonable understanding of Enterprises Content Management components, database management systems, and Linux.
• A reasonable experience on Core Documentum Objects, Object Types and Attributes, Security Model

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation
• Keep up to date on trends and developments within Project Management, Software Development Life Cycle, supporting methodology, and the industry of the organisation.
• Apply software changes in a manner that contributes to efficient and effective service delivery and optimized quality.
• Implement initiatives relating to projects that will lead to improved processes within business.
• Utilize specialised technical specifications that will enhance operational delivery within predefined standards.
• Develop and maintain productive working relationships with peers and SARS role players to achieve business objectives.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Mentor peers and juniors employees
• Expected to be able to influence through communication plus ability to make complex decisions
• Responsible for raising and communicate issues, highlight project risks and escalate the issues for resolution where required
• Responsible for issue identification during testing and Production as well as making fixes required.
• Provide clear and timely account of issues as well as mitigating factors to prevent such from happening again.
• Review specification and artefacts that enable development.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies 

• Accountability
• Analytical thinking
• Attention to detail
• Building Sustainability
• Commitment to Continuous Learning 
• Conceptual ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity 
• Organisational awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Application Development and Maintenance
• Business Knowledge
• Computer Literacy
• Efficiency improvement
• Functional Policies and Procedures 
• IT Development
• IT Knowledge
• Reporting and Interpretation  
• Systems Thinking

 Compliance Competency

• Application Systems 
• Application Implementation
• GOC Confidential 

Senior Specialist: Engineering (x2)

Job Title:                        Senior Specialist: Engineering (x2)

Position Reports to:    Business Area Lead: Process Design & Eng. 

Division:                        Enterprise Design – Product & Proc

Location:                       Head Office 

Advert Closing Date:  01 July 2025

About the Position

SARS’ Process Design and Engineering division is seeking a dynamic, results-driven professional to join its Engineering Design team. This role is ideal for a highly skilled individual with a strong academic and practical background in Industrial Engineering, Informatics, or Business Analysis, and a passion for customer-centric innovation. The Engineering: Process Design team analyses and designs all SARS’ manual/systems business solution requirements, leveraging desired customer experience as part of the design thinking methodology to ensure the development of innovative solutions. The team effectively utilizes data to understand current processes, identify root causes of business problems, and document and model detailed business processes and requirement specifications.

This position requires dedicated individuals with a keen eye for detail and a passion for designing for ultimate customer experience. We seek professionals with demonstrated experience in business process design and CX/UX design within the financial services or public sector. Candidates should possess strong leadership capabilities with a proven track record of managing highly technical teams and delivering complex projects. Proficiency in tools and techniques for business analysis, process re-engineering, user research, journey mapping, wireframing, and prototyping is essential. Excellent analytical, communication, and stakeholder engagement skills are required. Successful candidates should be passionate about simplifying complexity and delivering impactful, user-centred solutions.

Job Purpose

To lead innovation and manage business process-reengineering and the design of high complexity multi-faceted customer centric business process solutions across the business process management life cycle as an integral part of providing enterprise solutions to business, as well as providing insight and ensuring compliance with all new and proposed legislation to achieve sustainable business results in support of the enterprise strategy, including influencing legislation.

Education and Experience

Minimum Qualification & Experience Required

Honours / Postgraduate Diploma / Masters (NQF 8) in Industrial Engineering / Business Analysis /B Sc in Information Systems / B Comm in Informatics or Masters in UX/CX Design AND 10-12 years’ experience in Engineering Business Process Design or Customer Centric Design environment, of which 3-4 years at either management or non-management level.

 

#Alternative

 

Bachelor’s Degree / Advanced Diploma / Human-Computer Interaction (HCI), Computer Science or in UX/CX Design (NQF 7) AND 15 years related experience in an Engineering Business Process  Design or Customer Centric Design environment.

Job Outputs:

Process

• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy development objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
• Manage multiple internal Executive stakeholders and external industry leaders/innovators.
• Manage the design of multilayer solutions (strategy to lowest level detail) to complex enterprise problems.
• Manage complex and integrated multifunctional analysis of complex problems.
• Provide inputs into the enterprise strategy and translate into innovative ideas / solutions to solve complex enterprise focus areas / problems.
• Provide periodic revised legislative impact reports to give insight to Business, in order to prioritise strategic and short-term initiatives and utilise to realign App plan.
• Do impact analysis against business processes and provide insight to business in order to make informed decisions.
• Assess the impact of all new and proposed legislation on SARS􀳦 business operations and help to define project scope.
• Simplify and convey complex problems/ concepts (of technical and legal nature).
• Partner with next level managers & specialists in process design and compliance to promote organisational policy & related integration requirements.
• Report regularly on the scope and detail of development and provide advice on the scope and impact of changes.

Governance

• Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised areas.
• Plan & develop enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.

Behavioural competencies

• Developing Others
• Fairness and Transparency (V)
• Accountability (V)
• Conceptual Competence
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate understanding
• Honesty and Integrity  (V)
• Trust (V)
• Respect (V)
• Problem Solving and Analysis
• Building Sustainability

Technical competencies

• Reporting and Interpretation
• Risk & Compliance
• Quality Management
• Business Acumen
• Continuous Process Improvement
• Decisiveness
• Documenting
• Effective Business Communication
• Functional Policies and Procedures
• Institutional Process Analysis& Redesign
• Managerial Budgeting
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Process Auditing (Policy & Procedure)
• Strategic Planning
• Tax Knowledge

Compliance Competency

• GOC Secret

Specialist: Design Engineer (x6)

Job Title:                       Specialist Design Engineer (x6)

Position Reports to:   Business Area Lead: Process Design & Eng  

Division:                        Enterprise Design – Product & Proc

Location:                       Head Office

Advert Closing Date:  01 July 2025

About the Position

SARS’ Process Design and Engineering – Solution Design team is looking for a highly skilled results driven professional with relevant academic competence and experience in Industrial Engineering, Business Process Management, Informatics, or Business Analysis with solid work values to join this dynamic team of seasoned professionals. The Engineering: Solution Design team analyses and designs all SARS’ manual/systems business process solution requirements, cognizant of the desired customer experience and business efficiencies. The capability uses both quantitative and qualitative data to analyze current processes, identify root causes, and document detailed business processes and requirements.

This job requires dedicated individuals with a keen eye for details with ability to transcend functional requirements to meaningful customer experience. We’re seeking individuals with a passion for simplifying complex business challenges and proven experience in designing innovative process solutions and gathering detailed business requirements within data-driven financial services and IT environments.

Job Purpose

To analyse, design, and lead the creation of innovative multi-process/function business process solutions throughout the business process management life cycle. Ensuring the desired customer experience and compliance with all current and proposed legislation to achieve sustainable business results that support the enterprise strategy. Additionally, this includes providing design and implementation support and conducting stakeholder engagement.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in Industrial Engineering / Business Analysis /B Sc in Information Systems / B Comm in Informatics AND 8-10 years’ experience in a Business Process

Engineering / Systems Analysis & Design environment, of which 3-4 years must be at an operational specialist level

Alternative

Senior Certificate (NQF 4) AND 15 year’s related experience, experience in Business Process Engineering and/or Business Analysis of which 3-4 years must be at an operational specialist level

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Analyse and review legislative changes and practically translate these pieces of legislation for scoping consumption.
• Provide process solution support to institutionalise process initiatives .
• Design, model and document Process Solutions Specifications.
• Apply and utilise systems in a manner that ensures efficient and effective service delivery, optimised quality, financial accuracy and calculation.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Apply processes to improve data validation across service delivery systems in line with operational targets.
• Ensure that business requirements are clearly identified, prioritized and satisfied by appropriate technical and or business process solutions.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies. 

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Ability

• The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• This is the ability to formulate new concepts based on information gathered.
• Ability to document information pertaining to information systems and or process and operational specifications.
• Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change.
• Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.

Knowledge

• Understands a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way.
• Has good general knowledge with some detailed knowledge of products/functions.
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.

Behavioural competencies

• Fairness and Transparency (V)
• Analytical Thinking
• Accountability (V)
• Conceptual Ability
• Fairness (V)
• Honesty & Integrity (V)
• Trust (V)
• Respect (V)
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Business Analysis
• Business Knowledge
• Capacity Planning
• Institutional Process Analysis & Redesign
• Process Auditing
• Reporting

Compliance Competency

• GOC Confidential  

Design Engineer 

Job Title:                        Design Engineer

Position Reports to:    Business Area Lead:Process Design & Eng  

Division:                        Enterprise Design – Product & Proc

Location:                       Head Office

Advert Closing Date:  01 July 2025

About the Position

SARS’ Process Design and Engineering – Solution Design team is looking for a highly skilled results driven professional with relevant academic competence and experience in Industrial Engineering, Business Process Management, Informatics, or Business Analysis with solid work values to join this dynamic team of seasoned professionals. The Engineering: Solution Design team analyses and designs all SARS’ manual/systems business process solution requirements, cognizant of the desired customer experience and business efficiencies. The capability uses both quantitative and qualitative data to analyze current processes, identify root causes, and document detailed business processes and requirements.

This job requires dedicated individuals with a keen eye for details with ability to transcend functional requirements to meaningful customer experience. We’re seeking individuals with a passion for simplifying complex business challenges and proven experience in designing innovative process solutions and gathering detailed business requirements within data-driven financial services and IT environments.

Job Purpose

To analyse and design continuous process improvement and business process solutions, and provide design support across the business process management life cycle ensuring compliance with design standards to achieve sustainable business results in support of the enterprise strategy. This includes the provision of design and implementation support and conducting of stakeholder engagement.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree/Advanced Diploma (NQF7) in Industrial Engineering / Business Analysis /B Sc in Information Systems / B Comm in Informatics AND 5 – 7 years’ experience in a Business Process Engineering / Systems Analysis & Design environment, of which 2-3 years at a Junior Engineer level

Alternative

Senior Certificate (NQF 4) AND 10 years’ experience in a Business Process Engineering and/or Business Analysis environment, of which 2-3 years at a Junior Process Engineer level

Job Outputs:

Process

• Assist in driving process optimisation through active monitoring, reporting and alignment to meet organisational requirements.
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency and client service delivery.
• Investigate process optimisation opportunities in the context of best practice and improved operational efficiency.
• Gather data of current processes, systems and performance to facilitate process analysis and improvements.
• Provide best practice expertise to identify performance gaps and improvement opportunities.
• Develop clear and detailed process maps and business requirements.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and escalate any shortfalls.
• Plan and organise own work tasks within area of work.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Develop and maintain letter design.
• Ensure that process solution adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within rea of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Ability

• The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• This is the ability to formulate new concepts based on information gathered
• Ability to document information pertaining to information systems and or process and operational specifications.
• Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change
• Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.

Knowledge

• Has good general knowledge with some detailed knowledge of products/functions
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.

Behavioural competencies

• Fairness and Transparency (V)
• Analytical Thinking
• Accountability (V)
• Conceptual Ability
• Fairness (V)
• Honesty & Integrity (V)
• Trust (V)
• Respect (V)
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• Business Analysis
• Business Knowledge
• Capacity Planning
• Institutional Process Analysis & Redesign
• Process Auditing
• Reporting

Compliance Competency

• GOC Confidential  

Specialist: Policy & Procedure

Job Title:                       Specialist: Policy & Procedure

Position Reports to:   Business Area Lead: Process Design & Eng  

Division:                        Enterprise Design-Product&Proc

Location:                       Head Office

Advert Closing Date:  01 July 2025

About the Position

SARS’ Process Design and Engineering Policy and Procedure team is is looking for a highly skilled results driven professional with relevant academic competence and experience with solid work values to join this dynamic team of seasoned professionals within the Enforcement Policy and Procedure portfolio. This team of seasoned professionals develops policies, procedures, standards and guidelines. We believe that your skills, commitment and dedication will add value and make a difference to the organisation and country. 

Job Purpose

To provide expertise, advice and support in practice, formulation and associated best practice improvement tactics, by ensuring that complex operational policy and standard operating procedures on a national level, are in line with international conventions and agreements, quality management standards and best practices, in order to enable tactical translation and operational implementation in Tax, Customs and/or Excise.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in Law, Economics or Taxation AND 8-10 years’ experience in Governance, Policy Analysis of which 3 – 4 years at an operational specialist level

ALTERNATIVE

Senior Certificate (NQF 4) AND 15 years in Governance, Policy Analysis of which 3 – 4 years at an operational specialist level

Job Outputs:

Process

• Develop policies, procedures, standards and guidelines within Customs and/or Excise.
• Administer and interpret legislation and provide specialist advice in the area of speciality, which is Customs and/or Excise.
• Translate top-down policy in relation to Customs and/or Excise and communicate impact to relevant stakeholders.
• Optimise the operational environment through research and application of best practices and ensure alignment to the overall infrastructure strategy.
• Evaluate policy and standard operating procedure proposals within the broader framework of SARS goals and in conjunction with all relevant role players.
• Apply judgment within policy and procedures to support and meet business needs.
• Analyse and make recommendations about improvements to specialist systems, procedures and Customs and/or Excise practice.
• Contribute to the optimum utilisation of organisational resources, advising on effective planning and development of Customs and/or Excise resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use such to develop best fit alternatives and best practice implementation solutions.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
• Develop and implement research methodologies and techniques which enable monitoring and reporting of research and analytical activities.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in Enforcement processes.

Finance

• Implement and monitor financial control, management of costs and corporate governance.

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisational knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Attention to Detail
• Accountability
• Analytical Thinking
• Commitment to Continuous Learning
• Conceptual Thinking
• Developing Others
• Integrity
• Trust
• Fairness and Transparency
• Problem Solving Analysis and Judgement
• Organisational Awareness

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Policy Analysis
• Governance, Ethics and Values
• Risk Compliance
• Functional Policies and Procedures
• Reporting
• Reporting Interpretation

Compliance Competency

• GOC Confidentiality

Sen. Manager: Business Systems    

Position Reports to:   Sen. Manager: Business Systems       

Division:                        Strategy Enab & Modernisation

Location:                       Le-Hae Brooklyn, Pretoria

Advert Closing Date:  04 July 2025

About the Position

Are you passionate about innovation, driven by curiosity, and thrive on solving complex challenges? Do you have an eye for detail and a hunger to make a meaningful impact? If that sounds like you, keep on reading.

SARS is on the lookout for a forward-thinking Senior Specialist: Systems ready to shape the future of business technology. We’re searching for someone with sharp analytical instincts, natural influence, and a proven track record of bringing bold ideas to life—from concept through to execution.

In this role, you won’t just keep up with change—you’ll lead it. You’ll collaborate across the organisation to craft tailored, cutting-edge solutions that are robust, scalable, and future-ready. Whether working independently or as part of a high-powered team, your ability to design, build, and implement transformative technology will be key.

You’ll join a vibrant, multidisciplinary team of experts who think big and move fast. You’ll interact with senior leaders, contribute to strategic conversations, and deliver meaningful results using agile principles and innovative thinking.

This is more than a job. It’s a chance to do purposeful work that leaves a lasting footprint. Ready to disrupt the status quo? Please apply and let’s talk.

Job Purpose

To provide highly analytical design thinking input, advice and guidance using your outstanding technical communication skills and subject matter expertise to ensure practical design alignment for all existing and forthcoming technology solutions by ensuring that all modernisation and enhancement initiatives are carefully and consistently evaluated against a non-exhaustive and constantly evolving set of software design life cycle principles, methodologies, governance standards and protocols. You’ll play a key role in shaping and aligning new and existing systems and related processes by advocating thoughtful, scalable design, you’ll ensure every solution is fit-for-purpose and built to enable lasting transformation across the enterprise.

Education and Experience

Minimum Qualification & Experience Required

BSc Information Technology / BSc Computer Science / BCom Informatics / BCom Information Technology Management / Advanced Diploma: Business Information Technology / Advanced Diploma: ICT (NQF 7) AND 8-10 years’ experience in an Information Technology environment, of which 3-4 years at junior specialist level.

#ALTERNATIVE

Senior Certificate (NQF 4) AND 15 years related experience in an Information Technology environment, of which 3-4 years at junior specialist level.

Minimum Functional Requirements

IT Certification/s in: Information Technology / Business Analysis / Machine Learning and Artificial Intelligence / Design Thinking / TOGAF / Product Management / Lean Six Sigma / Agile / SCRUM / Cybersecurity / Data Science / CCBA / CBAP

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Apply processes to improve data validation across service delivery systems in line with operational targets.
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency and client service delivery.
• Design data extracts for use by the organisation or business units for the purpose of providing information customized to meet specific needs.
• Check completeness, validity, relevance and corrective actions where necessary, in order to maintain set standards and achieve set objectives.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

Finance

• Implement and monitor the effective financial control, management of costs and corporate governance in area of specialisation.

Client

• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.

Behavioural competencies

• Honesty and Integrity 
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Expertise in Context
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Trust
• Respect

Technical competencies

• Reporting and Interpretation
• Reporting
• System Thinking
• Application Development and Maintenance
• Data Collection and Analysis
• Database Design and Management
• IT Knowledge
• Business Knowledge
• Efficiency improvement
• Functional Policies and Procedures

Compliance Competency

• GOC Confidential

Auditor III – CIT

Position Reports to:  Manager: Audit          

Division:                      Large Business & International

Location:                     Woodmead Office

Advert Closing Date: 04 July 2025

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose 

To independently plan and conduct complex audits across multiple CIT and direct tax types within multiple periods and multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements to contribute to revenue collection by issuing additional assessments for corporate and large business organisations in respect of the Retail sector.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 5-7 years’ CIT experience, in a CIT audit environment, of which 2-3 years at functional specialist Audit level conducting CIT related tax audits.

 Or

Senior Certificate (NQF 4) AND 10 years in CIT audit experience, of which 2-3 years at functional specialist Audit level

Minimum Functional Requirements

5-7 years’ experience in CIT experience, of which 2-3 years at functional specialist Audit level or 10 years related experience.

Job Outputs:

Process

• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and
• escalate any shortfalls.
• Plan and conduct multiple tax audits on a risk profile basis to ensure compliance to the relevant acts.
• Lead, plan and conduct full scope (integrated) audits to ensure compliance and report on findings and recommendations.
• Plan and organise own work tasks within area of work.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialization

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Plan, conduct and lead full scope (integrated) audits to ensure compliance and report on findings and recommendations.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Drive for Results
• Persuasion Ability
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Analytical Thinking
• Attention to Detail
• Organisational Awareness
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Reporting
• Analysis and Interpretation of Financial
• Business Knowledge
• Audit Methodology
• Quality Orientation
• Customer Liaison
• Problem Analysis and Judgement
• Planning and Organising
• Business Acumen
• Risk Identification

Compliance Competency

• GOC Confidential

Manager: Audit (Mining) 

Position Reports to:    Sector Lead Mining: LBI          

Division:                        Service & Delivery Large&Inter

Location:                       Woodmead North Office Park

Advert Closing Date:   04 July 2025

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose

To formulate tactical strategy and associated delivery plans related to a single practice area, by leading and managing an audit team for Mining to ensure effectiveness of audit operations across multi tax types, ensuring practice integration and operational implementation through the achievement of Audit objectives.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 8-10 years’ CIT and Mining Tax Audit experience in the Industry of which 3-4 years at junior management level

ALTERNATE:

Senior Certificate (NQF 4) AND 15 years CIT and Mining tax audit experience in the Industry of which 3-4 years at junior management level

Minimum Functional Requirements

8-10 years’ experience in the CIT and Mining Tax audit experience of which 3-4 years at junior management level Or Senior Certificate (NQF 4) AND 15 years related experience.

Job Outputs:

Process

• Enforce compliance management through adherence to technical standards and all relevant legal and SARS requirements.
• Manage significant cases, minimise the risks identified and assist in the development of tax and customs legislation where required.
• Own end-to-end audits conducted, including finalisation of objections and appeals.
• Accompany auditors in interaction and engagement with the taxpayer, where required.
• Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organization and treasury.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.

Finance

• Manage effective cost control of the core processes in line with targeted savings.
• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Drive service delivery goals and standards in support of business unit objectives.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.

Behavioural competencies

• Fairness and Transparency
• Accountability
• Honesty and Integrity 
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Developing Others
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Building Sustainability
• Accurate Understanding

Technical competencies

• IT Strategy and Planning
• Functional Policies and Procedures
• Managerial Budgeting
• Tax Knowledge (specifically Mining tax)
• Business and Industry Knowledge related to Mining
• Operational Audit
• Tax Compliance Auditing
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen

Compliance Competency

• GOC Confidential

Manager: Legal Delivery

Job Title:                      Manager: Legal Delivery

Position Reports to:  Bus Area Head: LBI – Bus Support Service     

Division:                      Service & Delivery Large&Inter

Location:                     Woodmead North Office Park

Advert Closing Date:  30 April 2025

About the Position

The candidate must possess a post graduate qualification in Law and be an admitted Attorney with a comprehensive legal, and tax experience in analysing/diagnosing the problems, identifying risks and enabling resolution. He/she must possess excellent legal research, and tax skills (VAT, PAYE, CIT), be willing to learn, possess excellent negotiation and drafting skills and must be willing to thrive in a busy and demanding work environment.  The suitable candidate must be a team player with good listening skills, respect ideas and aim to improve the product or process at hand.

Job Purpose

To provide support and input in the management of Legal Delivery in Large Business & International with respect to taxpayer compliance, maximising tax revenue collections as well as providing assistance or advice in litigation proceedings.

Education and Experience

Minimum Qualification & Experience Required

B. Law (LLB), and an Admitted Attorney and 8-10 years’ experience in a Tax Legal delivery environment of which 3-4 years ideally at junior management level.

Or

Senior Certificate (NQF 4) AND 15 years Legal Tax delivery experience of which 3-4 years ideally at junior management level.

Minimum Functional Requirements

Admitted Attorney is an added advantage.

Tax advisory experience will be advantageous.

Job Outputs:

Process

• Oversee the efficient utilisation of private counsel
• Oversee the advice on alternative dispute resolution cases.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
• Timeously communicate top down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Prepare a monthly report on the team’s performance.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.

Finance

• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.

Behavioural competencies

• Honesty and Integrity
• Trust
• Respect
• Problem solving and Analysis
• Developing Others
• Fairness and Transparency
• Accountability
• Conceptual Thinking
• Championing the mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate Understanding
• Building Sustainability

Technical competencies

• IT Strategy and Planning
• Functional Policies and Procedures
• Managerial Budgeting
• Report writing
• Tax Knowledge
• Legal Advisory and Interpretation
• Legal Knowledge and Knowledge of ethics
• Legal Compliance
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen
• Court Processes and Procedures

Compliance Competency

• GOC Confidential

Ops Manager: Audit x2 

Position Reports to:    Lead: Tax Verifications    
Division:                      Taxpayer Engagement          
Location:                     Polokwane and Thohoyandou    
Advert Closing Date:   03 July 2025 

About the Position

SARS is looking for a dynamic, highly skilled and experienced individual, with a high level of enthusiasm, strong planning skills in a fast-paced environment, service obsession, integrity and confidentiality. We need someone who is passionate about service delivery to manage and ensure effectiveness and efficiency in the operations of Tax Verifications.

The Ops Manager: Audit will report directly to the Lead: Tax Verifications: Limpopo, and will be based in Polokwane and Thohoyandou, and will manage the smooth day to day operation of the Tax Verifications Audit team. He/she should have leadership and managerial skills to lead the audit team and to ensure effectiveness of audit operations across multi tax types.  The Ops Manager: Audit must have a high level of proficiency in computers and in the use of Microsoft Office products and other SARS systems and tools.   

Do you have a great personality, with a strong accountability, adaptability, attention to detail, building sustainability proficiency? Are you able to conceptualise and manage performance?  Having a solid background to the SARS business areas in the region and their functions will be a significant advantage.   If you have these skills, we encourage you to apply and join the exciting Taxpayer Engagement Limpopo Team. 

Our exciting journey to build “a smart modern SARS with unquestionable integrity, trusted and admired by all”. Our mandate is to ensure optimal compliance with Tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state, that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans. We are Nation Builders.
In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices. 

This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:

1.    Provide Clarity & Certainty of tax obligations.
2.    Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations.
3.    Detect Taxpayers and Traders who do not comply and make noncompliance hard and costly.
4.    Develop a high performing, diverse, agile and engaged workforce towards higher value knowledge and service work.
5.    Expand and increase the use of data to improve integrity, derive insights & improve outcomes.
6.    Modernise our systems to provide digital & streamlined services.
7.    Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence.
8.    Work with and through Stakeholders to improve the tax system.
9.    Build public trust and confidence in the tax administration system.

Job Purpose 

To lead and manage an audit team to ensure effectiveness of audit operations across multi tax types. 

Education and Experience

Bachelor’s degree (NQF 7) in Auditing / Accounting / Taxation and 5 to 7 years experience in audit / accounting environment of which 1 year at supervisory level.
OR
Senior Certificate (NQF 4) and 10 years experience in audit / accounting environment of which 1 year at supervisory level.

Minimum Qualification & Experience Required 

Knowledge and experience in at least two tax types.
Applicable to a specific Audit environment e.g. Tax, Customs and Excise business environments.

Minimum Functional Requirements

Job Outputs:

Process

•    Ensure compliance to applicable legislation and all standard operating procedures and policies applicable to business unit.
•    Evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence.
•    Guide and manage to resolve complex cases and make recommendations for further actions, when required.
•    Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
•    Ensure procedures, policies and mandates are clearly understood and complied with.
•    Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
•    Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of the change.
•    Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
•    Link and communicate unit’s objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
•    Manage a work function of unite by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
•    Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
•    Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
•    Apply the necessary discretion and judgement in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
•    Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.

Governance

•    Implement and use governance and compliance procedures and processes effectively to identify and manage risks and expose previously unknow liabilities.
•    Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
•    Understand and implement governance control processes and role segregation requirements in area of accountability.

People

•    Drive own performance and development in order to achieve and improve on work outputs in lie with required response time, quality and service delivery standards.
•    Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
•    Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.
•    Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
•    Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
•    Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.

Finance

•    Ensure the recording and safe keeping of all functional assets in accordance with set policy and process.
•    Ensure teams adherence to specified policies, standards and procedures to prevent and reduce wastage on financial resources and escalate associated risk.
•    Draw up a budget aligned to operational delivery plans, monitor and report on variances.
•    Implement, manage and report cost improvement objectives and communicate or escalate any shortfalls.

Client

•    Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
•    Manage interdependencies to ensure input and output flow between all teams and divisions and external stakeholders.
•    Provide technical support to staff in the execution of their tasks.
•    Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.

Behavioural competencies

•    Accountability
•    Adaptability
•    Attention to detail
•    Building sustainability
•    Conceptual Thinking
•    Fairness and Transparency
•    Honesty and integrity
•    Problem solving and analysis
•    Respect
•    Trust
•    Ability to translate strategy into execution
•    Concern for impact of own behaviour on others
•    Develops teams and nurtures interdependency
•    Positive action
•    Nurtures future talent
•    Stewardship and Service Orientation
•    Strong results orientation
•    Values and manages diversity

Technical competencies

•    Business acumen
•    Decisiveness
•    Effective business communication
•    Functional policies and procedures
•    Managerial budgeting
•    Operational Audit
•    Planning and organising
•    Problem analysis and judgement
•    Applies concepts and knowledge
•    SARS Systems Products

Compliance Competency

•    GOC: Confidential

Consultant: Taxpayer Interface Office

Position Reports to:   Ops Manager: Taxpayer Engagement

Division:                       Large Business and International

Location:                      Kwa-Zulu Natal Trescon House

Advert Closing Date:  04 July 2025

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose 

To provide expertise, advice, and support to deliver on operational implementation plans and / or associated service delivery processes, by ensuring that incoming service requests from clients are effectively resolved, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Relevant National Diploma / Advanced Certificate (NQF 6) AND 2-3 years’ corporate tax experience in a similar environment, of which 1-2 years at knowledge worker level

OR

Senior Certificate (NQF 4) AND 5 years related experience in a similar environment dealing with corporate taxpayer queries, of which 1-2 years at knowledge worker level   

Minimum Functional Requirements

2-3 years’ experience in a corporate tax environment, of which 1-2 years at knowledge worker level

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided and escalate unresolved problems.
• Integrate and interact with other Business Units / stakeholders in the resolution of taxpayer queries.
• Understand integration points and identify gaps, challenges or loopholes.
• Provide inputs/recommendations to resolve identified gaps.
• Capture CIT, VAT, PAYE and Customs and Excise applications and ensure data accuracy and completeness of information.
• Follow-up and engage taxpayer on incomplete information and/or outstanding documentation.
• Facilitate discussions and engage with relevant business units until the case is finalised.
• Ensure taxpayer compliance (manual & automated).
• Drive Taxpayer education.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Provide specialist support and advice where required in area of expertise.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
• Establish and build relationship with taxpayer and understand taxpayer needs.
• Continuous engagement and feedback to the taxpayer regarding the query being dealt with.
• Ensure that every client, on exiting the service centre, has obtained query resolution.
• Ensure customer satisfaction with quality and service timelines.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Orientation
• Customer Service Excellence
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Building Customer Loyalty
• Business Knowledge
• Customer Relationship Management
• Debt Management
• Efficiency improvement
• Functional Policies and Procedures
• Reporting
• Tax Knowledge

Compliance Competency

• GOC Confidential

Auditor III – CIT and VAT/PAYE

Position Reports to:   Manager: Audit          

Division:                        Large Business & International

Location:                       Woodmead North Office Park

Advert Closing Date:  04 July 2025

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose

To independently plan and conduct complex audits across multiple CIT and direct tax types within multiple periods and multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 5-7 years’ CIT and 2-3 years VAT or Payroll taxes experience, of which 2-3 years at functional specialist Audit level

 Or

Senior Certificate (NQF 4) AND 10 years CIT and Indirect Tax or Payroll taxes experience, of which 2-3 years at functional specialist Audit level

Minimum Functional Requirements

5-7 years’ experience in CIT and 2-3 years VAT or Payroll taxes experience, of which 2-3 years at functional specialist Audit level or 10 years related experience.

Job Outputs:

Process

• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and
• escalate any shortfalls.
• Plan and conduct multiple tax audits on a risk profile basis to ensure compliance to the relevant acts.
• Lead, plan and conduct full scope (integrated) audits to ensure compliance and report on findings and recommendations.
• Plan and organise own work tasks within area of work.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialization

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs

Client

• Plan, conduct and lead full scope (integrated) audits to ensure compliance and report on findings and recommendations.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Drive for Results
• Persuasion Ability
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Analytical Thinking
• Attention to Detail
• Organisational Awareness
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Reporting
• Analysis and Interpretation of Financial
• Business Knowledge
• Audit Methodology
• Quality Orientation
• Customer Liaison
• Problem Analysis and Judgement
• Planning and Organising
• Business Acumen
• Risk Identification

Compliance Competency

• GOC Confidential

Specialist: Audit (Financial Services) 

Position Reports to:   Manager: Audit          

Division:                        Large Business and International

Location:                       Woodmead North Office Park          

Advert Closing Date:  04 July 2025

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose

To provide advice and guidance in the execution of audits and independently plan and conduct highly complex audits across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 8-10 years tax audit experience in Corporate Income Tax, specialised financial products, corporate restructurings, and mergers & acquisitions transactions environment, tax experience in financial services (i.e. asset management, banking, life insurance and non-life insurance) of which 3-4 years at operational specialist level.

ALTERNATE:

Senior Certificate (NQF 4) AND 15 years tax audit experience in Corporate Income Tax, specialised financial products, corporate restructurings, and mergers & acquisitions transactions environment, tax experience in financial services (i.e. asset management, banking, life insurance and non-life insurance) of which 3-4 years at operational specialist level.

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
• To enable Investigative audit to achieve full scope audit case targets.
• To raise impactful/credible assessments in order to collect revenue.
• Detecting and deterring non-compliance and influence and enforce compliance with tax legislation by conducting effective, efficient, and quality audits identification of improvement opportunities.
• Conduct audits (plan, execute, finalize) of a high standard in which policies, standards, procedures, and legislation were correctly applied.
• Assist in the debt collection by providing information to ensure efficient and effective collection of all cases in which additional audit assessments were raised.
• Develop productive relationships with team members and stakeholders to drive collective performance
• Identify initiatives to impact on compliance levels and refer to Case selection
• Provide technical guidance and training to other team members
• Identify changes required to legislation to close loopholes

Governance

• Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
• Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Conceptual Thinking
• Drive for Results
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Decisiveness
• Efficiency improvement
• Financial Accounting
• Functional Policies and Procedures
• Planning and Organising
• Quality Orientation
• Reporting

Compliance Competency

• GOC Confidential

Manager: Criminal Investigation

Position Reports to:     Bus Area Lead: Illicit Economic Activity    
Division:                      Taxpayer Engagement          
Location:                     Gauteng – Edenvale 
Advert Closing Date:   02 July 2025
 

About the Position

SARS is looking for a highly skilled, experienced, results-driven and self-directed Manager to optimise revenue yield by combating tax and customs offences, thereby ensuring compliance to the Acts administered by SARS. Drive delivery against the audit’s/ investigation’s/project’s planning, performance, documentation, and elements of reporting.

Job Purpose 

To optimise revenue yield by combating tax and customs offences, thereby ensuring compliance to the Acts administered by SARS. Drive delivery against the audit’s/ investigation’s/project’s planning, performance, documentation, and elements of reporting.

Education and Experience
Minimum Qualification & Experience Required 

Bachelor’s Degree / Advanced Diploma (NQF 7) BCom Accounting/ Audit, Law Degree, AND 8-10 years’ experience in an Investigation / Audit / Customs and Excise environment, of which 3-4 years at Junior Management level 
Or 
Senior Certificate (NQF 4) AND 15 years’ experience in an Investigation / Audit/ Customs and Excise environment, of which 3-4 years at Junior Management level

Minimum Functional Requirements
Job Outputs:
Process

•    Ensure that the delegated, legal powers are carried out in a legal and correct manner and the rights of taxpayers and SARS are respected.
•    Manage investigation of fraud, theft, serious transgressions and corruption to determine liability and accountability and advice on causes thereof.
•    Drive successful investigations into tax evasion, fraud and illegal customs activities.
•    Identify developing trends and schemes of tax avoidance and make recommendations regarding ways to address these issues.
•    Timeously communicate top down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
•    Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; implementing best practice solutions.
•    Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
•    Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
•    Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
•    Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
•    Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
•    Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
•    Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
•    Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.

Governance

•    Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
•    Manage and or advise on the translation and application of policy in a specific functional area.

People

•    Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
•    Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
•    Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives. 
•    Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

 Finance

•    Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
•    Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
•    Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives. 

Client

•    Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
•    Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
•    Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives. 

Behavioural competencies

•    Fairness and Transparency 
•    Accountability
•    Honesty and Integrity
•    Developing Others
•    Trust
•    Respect
•    Problem Solving and Analysis
•    Conceptual Thinking
•    Championing the Mandate 
•    Influencing others
•    Mobilising others 
•    Driving Excellence 
•    Leveraging Diversity 
•    Commitment to Continuous Learning
•    Organisational Awareness
•    Building Sustainability

Technical competencies

•    Functional Policies and Procedures
•    Tax Knowledge
•    Search and Seizure
•    Managerial Budgeting
•    Investigative Skills
•    Effective Business Communication
•    Planning, Management and Measurement
•    Problem Analysis and Judgement
•    Reporting
•    Decisiveness
•    Customs Knowledge
•    Efficiency improvement
•    Criminal Investigation
•    Expert witness

Compliance Competency

•    GOC Confidential
•    Collection and preservation of evidence and the chain of custody (Investigations)
•    Interviewing and interrogation (Investigations)
•    Testify in formal and criminal proceedings
•    Investigative reporting

Specialist: Audit (Mining)

Position Reports to:    Sector Lead Mining: LBI          

Division:                        Large Business & International

Location:                       Woodmead North Office Park

Advert Closing Date:  04 July 2025

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose

To provide advice and guidance in the execution of audits and independently plan and conduct highly complex audits across multiple tax types, multiple periods with multiple risks, understanding the risk implications across other tax types, in compliance with all legislative requirements.

Education and Experience

Minimum Qualification & Experience Required 

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in a Tax/ Audit related qualification AND 8-10 years tax audit experience specifically in Mining Service, of which 3-4 years at operational specialist level. 

ALTERNATE:

Senior Certificate (NQF 4) AND 15 years tax audit experience specifically in Mining Service, of which 3-4 years at operational specialist level.

Minimum Functional Requirements

Relevant Tax related experience in Mining Services.

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
• To enable Investigative audit to achieve full scope audit case targets.
• To raise impactful/credible assessments to collect revenue.
• Detecting and deterring non-compliance and influence and enforce compliance with tax legislation by conducting effective, efficient, and quality audits identification of improvement opportunities.
• Conduct audits (plan, execute, finalize) of a high standard in which policies, standards, procedures, and legislation were correctly applied.
• Assist in the debt collection by providing information to ensure efficient and effective collection of all cases in which additional audit assessments were raised.
• Develop productive relationships with team members and stakeholders to drive collective performance
• Identify initiatives to impact on compliance levels and refer to Case selection
• Provide technical guidance and training to other team members
• Identify changes required to legislation to close loopholes, specifically in Mining industry
• Liaising with treasury regarding potential legislative changes

Governance

• Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
• Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Conceptual Thinking
• Drive for Results
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Decisiveness
• Efficiency improvement
• Financial Accounting
• Functional Policies and Procedures
• Planning and Organising
• Quality Orientation
• Reporting

Compliance Competency

• GOC Confidential

Senior Legal Debt Collector (Business rescue/Liquidation)

Position Reports to:    Manager: Debt Management

Division:                        Service & Delivery Large&Inter

Location:                       Woodmead

Advert Closing Date:  4 July 2025

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country.  Integrity is key to the organisation.

A vacancy exists within LB&I Debt management for a Senior Legal Debt Collector based in Gauteng North (Woodmead North Office Park)

Job Purpose

To provide expertise, advice, and support to develop operational implementation plans and / or associated service delivery processes, by processing allocated Business rescue / Liquidation complex debt cases within specific turnaround time applying advanced financial analysis in line with relevant policies and procedures, to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s degree or Advanced Diploma (NQF7) in Accounting /LLB AND  5-7 years’ experience in Debt Management, of which 2-3 years at Legal Debt Collector (Tax) level.

Minimum Functional Requirements

Senior Certificate (NQF 4) AND 10 years’ Debt management experience, of which 2-3 years at Legal Debt Collector (Tax) level.

Job Outputs:

Process

• Analyse & interpret all applicable financial statements, reports, Business Rescue plans and or liquidation & distribution accounts & make the necessary recommendations.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate were necessary.
• Plan and conduct complex and high value debt management cases and finalise all legal steps.
• Plan and organise own work tasks within area of work.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Plan for value-added process improvements, initiatives, and services to deliver on operational strategy and objectives.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures, and legislation in the delivery of work outputs.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Implement and provide input into the development of governance, compliance, integrity, and ethics processes within area of specialisation

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Honesty and Integrity
• Trust
• Respect
• Problem Solving and Analysis
• Stakeholder Engagement and Management
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Organisational Awareness
• Attention to Detail
• Commitment to Continuous Learning
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Tax Knowledge
• Reporting
• Financial Analysis and Reporting
• Business Knowledge
• Efficiency improvement
• Legal Compliance
• Negotiation Skills
• Written Communication
• Debt Management

Verbal Communication

Compliance Competency

• GOC Confidential

Senior Manager: Risk Technology

Job Title:                       Senior Manager: Risk Technology

Position Reports to:   Business Area Head: Case Selection 

Division:                       Taxpayer Engagement Operations

Location:                       Le-Hae Brooklyn, Pretoria

Advert Closing Date:  02 July 2025

About the Position

To manage and implement risk technology strategies to achieve business objectives within Risk Profiling Case Selection (RPCS).

Job Purpose 

The Senior Manager: Risk Technology role within SARS is strategically expected to manage and implement risk technology strategies that align with the organisation’s objectives. This includes leading both a development team (focused on in-house development using C#, MVC, SQL Server, SSIS, and SSRS) and a data team to build and maintain integrated solutions that support Risk Profiling and Case Selection operations. The role is responsible for automating routine tasks across the broader team, enabling staff to focus on high-skill, value-driven work.

A key focus is on designing and maintaining integrations between various internal and external SARS systems to enhance efficiency, reporting accuracy, standardisation, and proactive risk identification and mitigation. The role also oversees the handling of large datasets across multiple tax types, ensuring data integrity, usability, and consistent availability to internal and external stakeholders.

This position plays a critical role in modernising existing processes, integrating AI to improve development and user experience, and providing system-wide expertise on how technology components function together to deliver strategic outcomes.

Education and Experience

Minimum Qualification & Experience Required

Relevant Honours Degree / Postgraduate Diploma (NQF 8), preferably in Information Technology, Computer Science, Cybersecurity, Risk Management or related field AND 10 – 12 years’ experience in a risk management environment, of which 3 – 4 years at a middle management level.

#Alternative

Relevant Bachelor’s Degree/Advanced Diploma (NQF 7), preferably in Information Technology, Computer Science, Cybersecurity, Risk Management or related field AND 12 – 15 years related experience, of which 3 – 4 years at a middle management level.

Minimum Functional Requirements

• GOC Secret: Handling sensitive and classified information.
• Risk Management (IT): Proficient in identifying, mitigating, and managing technology-related risks.
• Strategic Leadership: Proven ability to lead multidisciplinary technology and data teams.
• Software Development: Strong experience managing in-house development using C#, MVC, SQL Server, SSIS, and SSRS.
• Automation and Optimisation: Expertise in designing solutions that automate operational tasks and improve team efficiency.
• System Integration Design: Advanced skill in designing and implementing integrations between internal and external systems.
• Large-scale Data Handling: Proficient in managing, transforming, and ensuring the integrity of large and complex datasets across multiple domains.
• AI Integration: Familiarity with integrating AI tools to enhance development processes and internal user experiences.

Job Outputs:

Process

• Ensure timeous communication on progress and challenges in achieving divisional and business unit goals to all relevant stakeholders.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
• Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.

Governance

• Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and/oradvise on the translation and application of policy in a specific functional area.

People

• Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
• Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
• Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.

Finance

• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs, and corporate governance in the area of accountability.

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Develop and ensure implementation of practices that build service delivery excellence and encourage others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability
• Fairness and Transparency
• Honesty and Integrity
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Concern for the impact of own behaviour on others
• Nurtures Future Talent
• Develops teams and nurtures interdependency
• Inspires others to Positive Action
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity
• Ability to translate strategy into execution
• Business Acumen
• Change Management
• Decisiveness
• Effective Business Communication
• Functional Policies and Procedures
• Managerial Budgeting
• Planning and Organising
• Planning, Management, and Measurement
• Problem Analysis and Judgement
• Reporting and Interpretation
• Risk Awareness
• Risk Knowledge
• Strategic Planning

Compliance Competency

• Application Systems (IT)
• Application Implementation (IT)

Click here to apply

We wish you all the best with your applications