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Senior Officer, Validation – IT, Healthcare

Location: Johannesburg
Job Posting Title: Senior Officer, Validation – IT, Healthcare 
Time Type: Full Time

Job Related Requirements:

  • 3 – 5 years in Software testing experience and/or 3 – 5 years experience in Delta All facets.
  • Validation /Pharmaceutical or Equivalent qualification or related field recommended.
  • Proven industry experience in validation ideally within a GWP distribution environment recommended.
  • A working knowledge and practical experience with equipment qualification (RA, URS, DQ, IQ, OQ, PQ and PR) protocol and report compilation recommended.
  • Strong troubleshooting, mathematical, analytical and problem-solving skills.
  • Knowledge of industry best practices (e.g. GAMP and ISPE) across a range of computerised systems recommended.
  • Excellent report writing and data interpretation.

Computer Literacy Level:

  • Advanced Microsoft Office knowledge

Main Purpose of the Role:

  • Computer system Validation
  • Risk Analysis
  • Effectiveness check reviews
  • CAPA Reviews

Duties and Responsibilities:

Duties will be varied however the key duties and responsibilities are as follows:

  • You will be responsible for maintaining validation and calibration schedules while liaising with contractors.
  • To prepare validation documentation to meet 21 CFR Part 11, WHO, SAHPRA, etc; Plans, Protocols and Reports 
  • To ensure assigned validation exercises are conducted in a timely manner and in compliance with GWP and project milestones.
  • To participate in Change Control assessments and project meetings to ensure the compliant status of affected equipment is not compromised.
  • To participate in corporate, regulatory and internal audits as necessary.
  • Focus on Computer, facility and transport validation studies and maintain GWP compliance at all times. 
  • Managing of site validation documentation and completion of validation risk assessments.
  • Preparation and Review of Departmental SOPs.
  • Work with QA, Operations, Maintenance and other departments to resolve audit findings.

Tax Manager

Responsible for overseeing all tax-related matters for the operational entities in South Africa, Angola, Mozambique, and Zambia. This role consolidates responsibility for indirect tax (VAT), direct corporate tax, transfer pricing, and withholding tax compliance, reporting, and advisory support across the region. Act as a central point of tax expertise within the Shared Service Centre and liaise with local finance teams, external advisors, tax authorities to ensure full compliance and to support strategic tax planning.

Key Responsibilities

Direct Tax (including CIT, WHT, Transfer Pricing and ad hoc requests).

  • Maintain up-to-date knowledge of local tax laws and changes across the region and assess their impact on the business;
  • Implementation and monitoring of internal controls related to the direct tax treatment of transactions; 
  • Ensure accurate and timely preparation of monthly, annual and provisional tax calculations (including deferred tax);
  • Liaise with finance departments to ensure accurate recording and reporting of tax journals based on the tax calculations performed; 
  • Handle all matters related to Withholding Tax compliance and advise on treaty applications and interpretations;
  • Monitor and manage the preparation of annual Transfer Pricing local files in support to the Group Tax Transfer Pricing team;
  • Ensure accurate and timely filing of Corporate Income Tax, Provisional Tax, Withholding Tax and other relevant returns; 
  • Lead tax audits and correspondence with tax authorities, ensuring appropriate risk management and resolution strategies;
  • Coordinating and responding to direct tax audit requests (both internal and external audits);
  • Manage relationships with external tax advisors and coordinate local tax filings and requirements as needed;
  • Identify training opportunities for Shared Services’ staff and ERP systems configuration changes necessary to increase the accuracy and completeness of the direct tax returns.

Indirect Tax (VAT)

  • Maintain up-to-date knowledge of local VAT laws and changes across the region and assess their impact on the business;
  • Implementation and monitoring of internal controls related to the VAT treatment of transactions; 
  • Ensure accurate and timely preparation of the monthly VAT control account reconciliations including liaising with the finance departments to ensure processing of required journal entries; 
  • Ensure accurate and timely preparation of monthly VAT calculations and filing of the VAT returns, including supplementary returns (such as SAFT) where required; 
  • Lead VAT audits and correspondence with tax authorities, ensuring appropriate risk management and resolution strategies;
  • Coordinating and responding to VAT audit requests (both internal and external audits);
  • Identify training opportunities for Shared Services’ staff and ERP systems configuration changes necessary to increase the accuracy and completeness of the VAT calculations and returns.

Requirements

  • Minimum qualification : Bachelor’s degree in Tax, Accounting, or related field. (it will be advantageous to have  a Professional Certification (CA(SA), HDIP Tax, MCom in Tax)
  • Advanced skills on MS Word, Excel, PowerPoint & Outlook
  • Minimum 7 years’ experience in tax roles, ideally within a multinational or shared service environment.
  • Strong knowledge of VAT, Corporate Income Tax, Transfer Pricing, and Withholding Taxes.
  • Knowledge of internal controls, process and procedures required.
  • Excellent analytical, communication, and stakeholder management skills.
  • Proven ability to manage cross-border tax issues and work with diverse teams and stakeholders. Ability to establish and maintain strong relationships
  • Realization, value creation, ROI and the achievement of results and outcomes
  • Experienced in business development and process optimization with Finance/Tax Function
  • Forward-looking with a holistic approach to operations and finance/taxation
  • Organized with a natural inclination for planning strategy and tactics
  • Able to work effectively at all levels in an organization
  • Acute business acumen and understanding of organizational issues and challenges

Added advantages

  • SARS EFiling knowledge & experience
  • SAP S4 Hana
  • CA(SA), BCom Taxation, Accounting and Masters or Post Graduate qualification in taxation or equivalent.
  • Experience in African jurisdictions, especially South Africa, Angola, Mozambique, and Zambia, is highly advantageous.
  • Proficiency in Portuguese (written and spoken).
  • Experience in Finance Project Management

Account Manager, New Business, Road Logistics

Main Purpose of The Role:

Hunt of New Business from new clients and serve as the main point of contact for customers, providing exceptional service and fostering positive relationships, maintain and grow existing customer base for the allocated region and meet monthly and annual retention targets.

Minimum Requirements:

•    Minimum 3 years Key Account Management / sales experience.
•    Presentation skills.
•    Seek and grow new client base in the logistics market for the allocated Region and meet monthly and annual new business targets that have been set.
•    Support all aspects of the account relationship as a primary point of contact for customer.
•    Ability to investigate and resolve customer complaints, concerns, and discrepancies in a timely manner.
•    Collaborate with internal teams to address customer issues effectively.
•    Maintain accurate records of customer interactions, transactions, and enquiries via CRM.
•    Generate key performance monthly reports as needed to track customer service metrics and performance.
•    Identify root causes of customer issues and implement solutions to prevent recurrence.
•    Communicate customer feedback and insights to relevant stakeholders for continuous improvement.
•    Strive to exceed customer expectations by delivering exceptional service and building strong relationships.
•    Help identify all potential risks and develop mitigation plans.
•    Identify and implement continuous Improvement initiatives.
•    Maintain client base as per MAS requirement, grow revenue via extraction of additional opportunities within the client base. 
•    Work closely with Operations to deliver high level of service to customers.
•    Works with Finance as needed to collectively resolve any discrepancies and assist with invoice and payment resolution. 
•    Proactively manage and monitor and present customer/’s KPI’s through data quality processes.
•    Become a part of an account focused cross-functional team that proactively participates in the account planning, sales support & delivery process.
•    Analysis of sales-related information and report weekly to the regional sales manager.
•    Maintaining client data and updating regularly.
•    Continuous reporting on competitor and industry analysis.
•    Assist in tender/proposal production and delivery (preparation and presentation).
•    Create sustainable value for customers by adopting an innovative approach to their business.
•    Meet the expected client call ratio KPI as indicated by your manager and agreed MAS in achieving retention targets set.

Electives

•    Strong personal characteristics, energy, drive, focus, motivation, responsibility.
•    Self-motivated and ability to use own initiative, with the ability to work without supervision.
•    Well-developed time management skills – ability to work to deadlines and with timetables. 
•    Multitasking is essential.
•    Project management of initiatives where required.
•    The ability to seek opportunities for synergy and integration.
•    Business acumen – analyzing financial information, dealing with complexity, problem solving and using sound judgment.
•    Identifying critical operational or other issues and recommending solutions.
•    Ability to continuously review / refine processes to achieve the optimal solution. 
•    Strong administrative skills with high attention to detail.
•    Strong business development skills.

Computer packages:

•    MS Outlook, Excel, PowerPoint (Intermediate).
•    Advanced skill would be advantageous.

Qualifications:

•    Matric (Essential).

Duties and Responsibilities:

•    Seek and grow new client base in the distribution market for the allocated region and meet monthly and annual new business targets that have been set.
•    Manage client relationships.
•    Monthly billing and financial reporting shared with the various stakeholders.
•    General administrative duties – daily.
•    Represent the DSV brand.
•    Analysis of sales related information and report weekly to Regional Sales Manager.
•    Maintaining client data and update regularly.
•    Continuous reporting on competitor and industry analysis.
•    Assist in tender/proposal production and delivery. (preparation and presentation)
•    Create sustainable value for customers by adopting an innovative approach to their business.
•    Ensure that the required monthly and accumulative targets are met.
•    Implementation and communication of signed business is shared with all stakeholders.
•    Management of debtor’s days of clients within the company’s requirements.
•    Ensure regular Inter department communication.
•    Identifying cross silo solutions and work with other Department heads to ensure successful partnerships.
•    Ensure all client files are updated and maintained as per the company procedures and Quality Management System.
•    Carry out any other duties as may be requested by Management.
•    Update and maintain the internal CRM System.
•    Meet the expected client call ratio KPI as indicated by your manager.

Business Development Manager, New Business, Road Logistics

SUMMARY

The main purpose of this role is to sign up new accounts and to meet monthly and annual new business targets.
Strategic accounts need to be signed up and the implementation of these accounts need to be managed by the candidate.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
Manage client relationships.
Monthly billing and financial reporting shared with the various stakeholders.
General administrative duties – daily.
Represent the DSV brand.
Analysis of sales related information and report weekly to Regional New Business Sales Manager.
Maintaining client data and update regularly on CRM System, Dynamics.
Continuous reporting on competitor and industry analysis.
Assist in tender/proposal production and delivery. (Preparation and presentation)
Create sustainable value for customers by adopting an innovative approach to their business.
Ensure that the required quarterly, accumulative and annual targets are met.
Implementation and communication of signed business is shared with all stakeholders.
Management of debtor’s days of clients within the company’s requirements.
Ensure regular Inter department communication.
Identifying cross silo solutions and work with other Department heads to ensure successful partnerships.
Ensure that Dynamics is updated and maintained as per the company procedures and Quality Management System.
Carry out any other duties as may be requested by Management.
Meet the expected client call ratio KPI as indicated by your MAS

Basic understanding of our industry and supply chain Strong administrative skills with high attention to detail Strong business development skills Professional conduct & appearance at all times.
 
QUALIFICATIONS  

Completed Matric / Grade 12 – Non Negotiable
Tertiary qualification an added advantage
 

COMPUTER SKILLS 

Ms Office Intermediate
 

EDUCATION AND/OR EXPERIENCE 

Valid unendorsed drivers licence with own reliable vehicle (non-negotiable)
2-3 years Key Account Management & New Business sales experience
Experience in prospecting for new business
Experience in achieving new business targets set
Tender Management
Experience in selling cross silo solutions
Signing up strategic new accounts and growing business
Experience with implementation of strategic accounts

Compliance Specialist, QSHE

SUMMARY

The successful candidate will be responsible for the training, implementation, support, monitoring, control and sustaining of all Quality, Safety, Health and Environmental (QSHE) Management System requirements as well as Transport Management System requirements & processes aligned to the approved quality management system and all relevant legal and commercial requirements. This includes maintenance of all QSHE protocols and site licenses / accreditations via frequent documented audits.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensure compliance to QSHE & RTMS policy, standard operating procedure as well as statutory guidance documents;
  • Write, review, train, implement, sustain & audit procedures / processes / workflows or other, as and when required to ensure compliance with adopted QSHE Management System, Road Transport Management System and Healthcare QMS;
  • Active participation in audits whether internal, client, statutory or other;
  • Active participation in non-conformance closure through appropriate implementation of corrective action to ensure robustness of adopted QSHE / RTMS;
  • Active participation in continual improvement;
  • Proactive engagement within operational undertakings to ensure prompt escalation to relevant manager in the event of system failure and / or operational weaknesses or necessary enhancements;
  • Support the Management team through the communication of current issues and continuous improvement opportunities identified at Branch level. Tasks include:
    • Report writing in respect of KPI’s;
    • Daily / Weekly / Monthly productivity and efficiency reports;
    • Submission of weekly housekeeping reports to general manager;
    • Daily / Weekly / Monthly inspections aimed at QSHE; and
    • Active participation in security matters to mitigate stock loss, theft or misappropriation including associated report writing in respect of noted incidents;
  • Active participation in supervisory tasks, including but not limited to:
    • Departmental resource management;
    • Implementation and management of Occupational Health & Safety standards; and
    • Management meeting attendance.
  • Facility and Equipment: Ensure that entire facility and all equipment is continuously maintained to required health and safety standards. This includes updated Facility Maintenance Register and MHE Register;
  • Contractor Management: Ensure all contactors are on DSV preferred provider list, meet all SHE requirements (compliant licenses, accreditations, processes, staff, training, and equipment), have suitable safety file and are audited daily whilst on site to ensure HSE standards are always met.

QUALIFICATIONS

  • Grade 12
  • Quality, Health and Safety, or Environmental related qualiification + min 3 years’ experience in a similar role.
  • Involvement in the implementation and auditing of Management Systems for ISO 9001:2015 / 14001:2015 / 45001:2018 / Healthcare QMS
  • RTMS (Road Transport Management System).
  • Supplier Management – experience in auditing of suppliers and service providers.

COMPUTER SKILLS

  • Proficient in Excel for data management and reporting

EDUCATION AND/OR EXPERIENCE

  • Minimum 3 years relevant experience in industry with experience in all job-related requirements listed below;
  • Ensure OHSAS Legal Compliance through Legal Compliance auditing;
  • Ensure national compliance to DSV Policies, Health and Safety Regulations, Processes, Work Instructions, Maintenance Schedules, Audits (internal and external), licenses, accreditations, and Local Authority requirements;
  • QSHE Management, including ISO 9001:2015/14001:2015/45001:2018;
  • Appointment and maintenance of all roles within QSHE framework;
  • Training: Ensure all parties are trained effectively by accredited parties and licenses are renewed in time to prevent lapse;
  • Problem Solving: Effective Root Cause Analysis, Trend Analysis, Problem Solving and implementation of Corrective and Preventative Measures;
  • Incident Reporting: On-time, professional, accurate and thorough incident reporting training, support & incident trend analysis. 
  • Auditing: Preparation, execution and reporting;
  • Stress and Conflict: Effective techniques and/or skills to manage conflict, cope with stress and work under pressure to meet deadlines;
  • Supervision: All supervisory functions required within job description (Planning, Organizing, Leading, Controlling, Monitoring) carried out independently, effectively, and reliably;
  • Communication: Communicate effectively (written and verbal) to manage and meet both internal and external customer expectations;
  • Commercial: Ensure operations always compliant within framework of client contracts and SLA’s, supplier agreements and local authority legal requirements;
  • Waste Management aligned with Environmental Targets: Measure and drive continual improvement relative to ‘Reduce, Re-use and Recycle’ policy, and ensure any recycling is compliant;
  • Contractor Management: Ensure all contactors are on DSV preferred provider list, meet all SHE requirements (compliant licenses, accreditations, processes, staff, training, and equipment), have suitable safety files and are audited daily whilst on site to ensure SHE standards are always met.
  • Ability to demonstrate a proactive approach and continuously develop & improve quality, and other related obligations; and
  • An understanding of quality assurance and audit processes in relation to quality management systems and transport management systems.
  • Logistics and Supply Chain and Logistics related qualification.
  • Relevant experience in industry with in-depth experience in all job-related requirements listed below;

Freight Forwarder, Air Export, Sky Services

DSV – Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: Northern Perimeter Road, Perishable Cargo Triangle, OR Tambo Intl, Cargo Section
Job Posting Title: Freight Fowarder,Air Export, Sky Services 
Time Type: Full Time 

Main Purpose of The Role:

Communication with clients, airlines, and all relevant departments.

Airline reservations and bookings

Completion of all export / import documents as prescribed by relevant local and international authorities.

Minimum Requirements

Minimum of 5 experience years as export controller in Perishable Airfreight exports and / or imports.

Excellent understanding of industry and related job requirements for Freight Forwarding.

Geographical knowledge and familiar with airline routes and capabilities.

Strong persuasive and organizational skills.

Ability to liase effectively with clients and airlines, both telephonically and via e-mail.

Detail orientated and ability to work under pressure.

Ability to lead.

Duties and responsibilities

Processing / issuing of all export documentation: AWB, SAD, Phytosanitary certificate, PPECB, COO’s, etc.

Airline bookings as per rate agreements

Liaising with clients via e-mail, and telephonically

Maintaining of bookings lists

Daily tracking of shipments

Updating clients on status of shipments

Daily shipment / warehouse planning

Liaising with warehouse regarding deliveries / collections

SARS acquittals

Skills/Competencies

Strong communication and relationship building skills, both verbally and written.

Ownership and self-motivation, to ensure any challenge is addressed immediately and resolved as soon possible.

Having all round understanding of the airfreight function to ensure solutions can be provided in a timely manner.

Ability to work under pressure.

Positive outlook and team player

Results, quality and detail driven.

Self-confident and resilient.

Qualifications

Matric – Essential

Computer packages

Excellent knowledge on Excel/ Word/ Windows/ Office/ Outlook

Competent knowledge on CargoWise1 / ShipShape

Manager, Operations, Solutions

DSV – Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: ZAF – Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: Manager, Operations, Solutions – 92005 
Time Type: Full Time

Minimum Requirements

  • Grade 12
  • Tertiary qualification – advantages
  • 3-5 years’ experience in Warehouse management and Inventory management
  • Advance knowledge of WMS – Cargowrite
  • Advanced Microsoft office skills

Job Related Requirements

The following is COMPULSORY:

Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes, effective, Packaging, excellent facility housekeeping (5S) and batch and expiry control.

Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, Slotting (based on ABC analysis, volumetric and product categorization), Space Utilization & Density, Measurement, Pick-face Replenishment Strategies, Batch and Serial Number, Management, Expiry management (First Expiry First Out), and daily warehouse system to Client system variance measurement, investigation and alignment.

Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures.

Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably.

Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations, Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements.

Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure.

SHERQ: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Saftey, enviroment and facility compliance/risk mitigation. Basic knowledge and experience of QMS such as ISO 9001, 14001 and 18001.

Commercial: Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLA’s and Risk, Financial: Must have effective financial acumen to ensure tight cost control to meet or exceed budget.

HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes.

Added Advantages for the role

• Advanced planning abilities

• Sound decision maker

• Assertive and sound negotiator

• Presentation skills

• High work rate and attend to detail

• Well-developed communication skills

• Must demonstrate initiative

• Required to be self-motivated, committed, and able to work under pressure

• Must be conscientious about meeting deadlines

• Well organized

• Team Player

• Ability to work independently

Main purpose of the role

• Maintain operational performance in line with client agreed SLA

• Maintain Internal KPI’s.

• Identify, drive and implement improvements in support of productivity & cost savings.

• To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance

Duties and Responsibilities

• Maintain discipline and measure staff performance.

• Maintain equipment and facility

• Ensuring client’s needs and expectations are consistently met within scope of service agreement; using initiative in developing customized solutions and continuous improvement processes

• Actively managing daily operational performance to consistently achieve performance metric targets

• Ensure employee development plans are in place and achieved as per plan.

• Ensure the adherence to health, safety, and environmental requirements.

• Assisted client with customized solutions & improvement within existing and additional scope.

• Plan and implement cycle counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.

• Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to nil picks, error percentages, KPI requirements, etc.

• Create and maintain various reports in line with KPI and contractual obligations.

• Adherence to HSE compliance and responsibilities

• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.

• Communicate with clients with regards to supply at all times

• Supplier relationship building

• Daily, weekly & monthly inbound and outbound meetings with client

• Control the risks associated with VAS activities.

• Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.

• Ensure Material Master and bin master is maintained, updated and actioned as required.

• Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.

• Ensure inventory processes are followed in operations and admin

• Manage facility maintenance and cleaning

Senior Logistics Coordinator, Solutions

DSV – Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: Kempton Park
Job Posting Title: Senior Logistics Co-ordinator, Solutions 
Time Type: Full Time

Tertiary Qualification(s)

 Matric  Tertiary qualification in Logistics, Supply Chain, Industrial Engineering an advantage.  Experience in warehouse -and transport industry.

Additional Computer Skills

 Knowledge in Warehouse Management Systems  Proficient in Excel for data management and reporting is essential

Job-related Requirements

 2 – 3 years experience in planning, scheduling & balancing of operational workload in a warehouse environment  Experience in a warehousing environment is essential   Intricate understanding of work balancing and capacity planning between multiple departments within an operation to find synergies to be able to achieve the highest output from a limited amount of resources  Sound and proven skills in Planning, Organizing, Directing, Controlling & Monitoring.  Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.  Good interpersonal skills for client account management.  Very good analytical and -problem solving skills, and ability to think logically.

ADDED ADVANTAGES FOR THIS ROLE

 Experience in fashion & retail environment

Electives

High rated in the following:

Warehousing & initiatives / projects / improvements 

Planning and warehouse software 

Customer orientated 

Committed 

Good team player

Eager to learn & grow

Multi-skilling

Must be able to work in a diverse environment

Positive attitude

Excellent client relationship history 

System & process enhancement experience & ability

Ability to think & plan long term

MAIN PURPOSE OF THE ROLE

This role will be responsible for the coordinating, planning and control of daily, weekly and monthly tasks within a Distribution Center:  Expediting, planning, scheduling & balancing of activities and resources to ensure internal & external requirements are met.

DUTIES & RESPONSIBILITIES

 Understand the customer’s business  Understand the customer’s customer requirements  Develop a strong, trusting relationship with clients  Deep understanding of contractual SLAs & KPIs  Adherence to HSE compliance and responsibilities  Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.  Query management  Complete daily system checks to ensure all orders are planned and executed as per customer KPI’s

Logistics Coordinator:

 Daily analysis of the outbound schedules, and capacities, compare it to the available resources and create an optimal warehouse execution plan to achieve the highest output for the facility o Plan according to SLA o Ensure available time to process specific lines and units to achieve required SLA

o Ensure execution of client orientated trackers

o Communicate timeously and rectify deviation of the plan

o Ensure aging is up to date and shortages is communicated

 Have clear and consistent communication within and between relevant stakeholders to ensure all achievements and exceptions are managed pro-actively to ensure proper management of expectations

o Must push back to relevant stakeholders when the targets are not achievable and create alternatives to the challenges to ensure best outcome is achieved

 Job Rotation: Rotation amongst team members to create flexibility and personal growth.

 Consistently reviewing data to identify areas of improvement to further improve the output of the operation and deliverables within the team

Sales Representative

DSV – Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: [[Port Elizabeth]]
Job Posting Title: [[Sales Representative]] 
Time Type: [[Fulltime]]

Computer Literacy Level

Intermediate in full MS Office Suite

Job related requirements

1-2 years New Business Sales experience in the Transport and Logistics industry 
Experience in prospecting for new business 
Experience in achieving new business targets set 
Tender Management 
Experience in selling cross silo solutions 
Developing and managing a qualified new business pipeline 
Reporting day to day to the Regional Sales Manager 
Monthly reporting (where needed / requested)
 

Electives

Basic understanding of industry supply chains 
Strong administrative skills with high attention to detail 
Strong new business development skills 
 

Main Purpose of the role

The main purpose of this role is to sign new business for the allocated Branch and meet monthly and annual new business targets 

Duties and Responsibilities

Sign new business in the Distribution market for the allocated Region and meet monthly and annual new business targets set. 
Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients. 
Manage client relationship. 
Monthly billing and financial reporting. 
General administrative duties. 
Represent the DSV brand. 
Analysis of sales related information and report weekly to Regional Sales Manager. 
Maintaining client data. 
Competitor and industry analysis. 
Assist in tender/proposal production and delivery. (preparation and presentation) 
Create sustainable value for customers by adopting an innovative approach to their business. 
Ensure required monthly and accumulative targets are met. 
Implementation and communication of signed business. 
Management of debtor’s days of signed clients within the companies requirements. 
Inter department communication. 
Identifying cross silo solutions and working with other Department heads 
Mentoring junior New Business Sales Executive. 
Ensure all client files are updated and maintain as per the company procedures and Quality Management System. 
Carry out any other duties as may be requested by Management. 
Update and maintain the internal CRM System. 
Meet the expected client call ratio KPI as indicated by your Manager. 
 

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time. 

Click here to apply

We wish you all the best with your applications

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