SARS Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Data Analyst II (Data Analytics) (Full Stack Development) (10694)

Job Title:                          Data Analyst II (Data Analytics) ( Full Stack Development)

Position Reports to:    Specialist: Data Analytics          

Division:                        Strategy Enab & Modernisation

Location:                       Head Office – Brooklyn

Advert Closing Date:  15 May 2026

About the Position

The purpose of the Data Analyst II role at SARS is to design, develop and manage data infrastructure and pipelines to enable SARS to collect, store, integrate and analyse large amounts of data efficiently and reliably. This involves managing the information life cycle, identifying and analysing information assets, and assessing business information needs to support decision-making and enhance service offerings.

Job Purpose 

To ensure effective management of the information life cycle or value chain that includes the identification, analysis and development of information assets and the assessment of business information needs.

Education and Experience

Minimum Qualification & Experience Required 

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Computer Science, Information Systems, Data Science, Statistics, Mathematics, or a related quantitative/technical field AND 5-7 years’ experience in a similar or related Data Analytics, Master Data, Data Matching or Entity-Resolution environment,  of which 2 – 3 years at a technically skilled level.

Alternative #

Senior Certificate (NQF 4) AND 10 years related experience in a similar or Data Software Development, Data Analytics or Master Data Operations, Data Matching or Entity-Resolution environment environment, of which 2 – 3 years at a technically skilled level.

Minimum Functional Requirements

• Experience in Software Development within enterprise data environments.
• Strong coding skills in SQL and Python for data processing, automation, data quality, matching logic, and analysis.
• Working knowledge of C#/.NET Core (Web APIs, async patterns, DI, LINQ) within data integration ecosystems.
• Enterprise experience with modern web technologies (HTML, CSS, JavaScript/TypeScript) to understand UI behaviour and troubleshoot data flow, including REST API integrations.
• Practical experience with large and complex datasets, relational data models, and optimised data pipelines (ETL/ELT).
• Exposure to fuzzy matching, phonetic algorithms, scoring models, entity‑resolution techniques, and identification of duplicates and anomalies across datasets.
• Experience managing structured and semi‑structured data (CSV, JSON, XML) and identifying linkages across national or enterprise datasets.
• Exposure of spatial data and Web GIS concepts, including spatial databases (SQL Server/PostGIS), GeoJSON, WMS/WFS, and coordinate reference systems.
• Familiarity with enterprise tooling and DevOps fundamentals such as Git, CI/CD pipelines, containerisation, testing, and performance optimisation.
• Understanding of data governance, data quality, and master data management (MDM) principles across the information lifecycle.

Job Outputs:

Process

• Communicate the results of their analysis and findings by using medium-to-complete data visualisation techniques with both internal and external customers.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Design, develop and test medium to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
• Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
• Acquire data from primary or secondary data sources and maintain databases, applying the knowledge of data extraction, transformation, matching and business modelling.
• Assist in the filtering and cleaning of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
• Identify, analyze and interpret trends and patterns in medium to complex data sets, based on data findings
• Perform intermediate business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
• Research best practices and supports developing the solutions and recommendations for the current business operations.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability 
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis 
• Respect
• Trust

Technical Competencies

• Information management 
• Computer Literacy 
• Functional Policies and Procedures 
• Statistical and Mathematical Analysis Proficiency
• Business Knowledge 
• Technical Expertise
• Database Design and Management
• Data Management
• Data Collection and Analysis  
• Data Analytics
• Reporting

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and persons with disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Specialist: Systems Engineer (10984)

Position Reports to:    Manager: Systems Engineering           

Division:                         Strategy Enab & Modernisation

Location:                        Head Office – Brooklyn

Advert Closing Date:   15 May 2026

About the Position

SARS is looking for a highly skilled, experienced, results driven Specialist Systems Engineer with strong technical and Information Systems knowledge who is highly competent in the support of Microsoft server technology, Microsoft Azure, VMware technology and server infrastructure. S/he is inspiring with ability to work with great teams and contribute towards our higher purpose and service orientation. S/he will be part of a team that does support for SARS Top leadership to ensure they can deliver on their critical business functions.

Job Purpose

To be responsible for co-ordinating, implementing and maintaining system architectures, including server hardware, Windows server operating systems, and utilities, and related client services within the organisation and ensuring to meet service level agreements.  To be responsible for identification and resolution of complex server hardware and operating system software technical problems and malfunctions related to network and related servers and makes decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions, ensuring a stable performance environment for the enterprise business processing system.  Work in both Production and non-production environments.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Systems AND 5 – 7 years’ experience in an IT environment, of which 2 – 3 years is at a technically skilled level

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 10 years related experience in an IT environment, of which 2 – 3 years is at a technically skilled level

Minimum Functional Requirements

Need to be familiar with: Microsoft Windows: Active Directory, VMware, Networking, Server Infrastructure support, Microsoft Azure, Microsoft products (Microsoft SCOM, Microsoft SCCM,  or any other Microsoft Certification); or Wintel Intel Server: (A+, N+, MCITP, MCSA, MCSE, Azure) and related Server Operating System and Server Hardware certification related to server support), or VMware Certification.

Industry Related Qualifications and Experience

Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), and 5 – 7 years’ experience in a similar environment AND additional requirements specified in Min Functional requirements, where applicable Microsoft Windows: Active Directory, VMware, Networking, Server Infrastructure support, Microsoft Azure, Microsoft products (Microsoft SCOM, Microsoft SCCM,  or any other Microsoft Certification); or Wintel Intel Server: (A+, N+, MCITP, MCSA, MCSE, Azure) and related Server Operating System and Server Hardware certification related to server support), or VMware Certification.

Additional Technical Competencies

Engineering Planning and Design (IT) Proficient in – (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as “a person to

ask” when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.

GOC Confidential – (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients,

competitors, contractors and suppliers. E.g. Taxpayer information

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
• Design and deploy new applications and enhancements to existing applications, software, and operating systems and participate in the design of information and operational support systems.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
• Developing, maintaining and supporting technical infrastructure, hardware and system software components and document it accordingly.
• Draw on own knowledge and experience to diagnose causes and possible effects in to solve emerging problems. Initiate change process and implement changes, provide guidelines and support as a results of the change.
• Ensure system connectivity of all servers, shared software, groupware, and other applications.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Integrate servers and their associated software into enterprise systems/solutions.
• Liaise with stakeholders for problem resolution.
• Maintenance, support and upgrades of in-house developed applications and 3rd Party Applications, including issues like security, backup, and redundancy strategies.
• including issues like security, backup, and redundancy strategies.
• Manage the Regional Data Centres.
• Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
• Participates in various IT projects intended to continually improve/upgrade the system infrastructure, ensuring change management procedures and methodologies are implemented and followed.
• Perform hardware and software assessments; assist in security audits and new business investigations.
• Performing high-level root-cause analysis for service interruption recovery and creating preventive measures.
• Performing installation, maintenance and support of system software/hardware and user support.
• Plan for value-added process improvements initiatives for current systems to be more effective and efficient and services to deliver on operational strategy and objectives.
• Proactively ensure the highest levels of systems and infrastructure availability whilst monitoring and perform test application performance for potential bottlenecks identify possible solutions.
• Responsible for the configuring, debugging and supporting multiple infrastructure platforms and software stacks.
• Responsible for the situational interpretation and judgement of work outputs and queries in area of specialisation.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks to ensure compatibility and interoperability of in-house computing systems.
• Analyse, prepare and deliver system performance statistics and reports.
• Recommend and create system design models, specifications diagrams and charts to provide direction to system programmer and development teams.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural Competencies

• Accountability
• Analytical thinking
• Attention to detail
• Commitment to Continuous Learning 
• Conceptual Ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical Competencies

• Business IT Systems
• Business Knowledge
• Customer Relationship Management
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Infrastructure/Platforms
• IT Knowledge
• IT Project Management
• Knowledge of IT Governance and Business
• Planning and Organising
• Problem Analysis and Judgement
• Reporting
• Service Delivery
• System Thinking

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Criminal Investigator III (11088)

Job Title:                       Data Analyst II (Data Analytics)

Position Reports to:   Lead: Enabling & Operational Effectiveness  

Division:                       Taxpayer Engagement         

Location:                      Office with Criminal Investigations footprint (Nationally)

Advert Closing Date:  15 May 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country.  Integrity is key to the organisation.

The segment is looking for a candidate who has the skill of a Business Data Analyst.

Required Skills

• Fundamentals of the statistical analysis of data for strategic decision making in business and management.
• Advanced MS Excel with the ability to identify and handle data, to estimate and test data, and to interpret and present data.
• Ability to conduct research and statistical data analysis.
• Basic understanding of principles for income tax, VAT and PAYE.
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions.
• Resourcefulness and ability to devise creative solutions to problems.
• Experience testing and mapping various business processes and protocols.
• Familiarity with industry technology systems to gather data and problem solve.
• Excellent communication and leadership skill.

Job Purpose

To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by gathering, analysing and evaluating data and generate reports to enable management to make effective and sound decisions, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s degree / Advanced Diploma (NQF 7) in Data Science/Statistics/Business and Financial Analytics AND  5-7 years’ experience in a similar environment, of which 2-3 years in a data analysis and/or research environment

Alternative #

Senior Certificate (NQF 4) AND 10 years related experience in a similar environment of which 2-3 years at technically skilled level.

Minimum Functional Requirements

None

Job Outputs:

Process

• Apply processes to improve data validation across service delivery systems in line with operational targets.
• Collect and collate data, analyse information and provide reports and recommendations.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Ensure the integrity and quality of all data collected and identify and escalate associated problems.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Execute specialist input through investigation & opportunities within the product process including risk concern.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.

Governance

• Ensure governance, risk and compliance policy in own practice area to identify and manage and exposure liability.
• Manage and advise on the translation and application of policy in a specific functional area. 
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders

Behavioural competencies

• Problem solving and analyses
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Relationship Management and Networking
• Attention to Detail
• Organisational Awareness

Technical competencies

• Reporting
• Functional Policies
• Knowledge Management
• Business improvement
• Information Management
• Business Knowledge
• Efficiency improvement 

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Coordinator: Problem Management (FTC) (11003)

Position Reports to:   Ops Manager: Incident and Problem Management  

Division:                        Strategy Enab & Modernisation

Location:                       Head Office Pretoria

Advert Closing Date:  15 May 2026

About the Position

SARS is looking for a determined problem analyzer. The individual must be a goal driven professional with a proven record in Identifying and investigating IT related problems. The organization is in search of a well-organized and solutions driven problem analyst, to conduct the root cause analysis and identify suitable solutions to ensure availability and reliability of applications, services, infrastructure, and platforms. He/she should have a good understanding of the incident, problem, change and release management processes, with the great ability to produce known errors.

Job Purpose

To facilitate and coordinate the management of high severity incidents and the investigation of the cause of problems.

Education and Experience

Minimum Qualification & Experience Required

National Diploma (NQF6) in Information Technology AND 2-3 years’ experience in an Information Technology environment, of which 1-2 years is at knowledge worker level.

ALTERNATIVE#

Senior Certificate (NQF4) AND 5 years’ experience in Information Technology environment, of which 1-2 years is at knowledge worker level.

Job Outputs:

Process

• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
• Plan and organise own work tasks within area of work.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.
• Communication of transactional outputs and queries in area of work.
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements. 
• Embrace change initiatives and positively contribute to the success thereof within area of accountability.
• Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
• Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.

Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.

People

• Drive own performance and development in order to achieve and improve work outputs in line with required response time, quality and service delivery standards.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Ensure own understanding and adherence to customer service delivery in order to meet or exceed customer expectations.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Behavioural Competencies

• Accountability
• Honesty and Integrity 
• Fairness and Transparency
• Trust
• Respect
• Problem Solving and Analysis

Technical Competencies

• Computer Literacy
• Functional Policies and Procedures
• Business IT Systems
• IT Strategy and Planning
• System Thinking
• Standard operating procedure compliance

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Auditor Level II (Fixed Term Contract) (11104)

Position Reports to:   Ops Manager: Audit   

Division:                       Taxpayer Engagement and Operations – Compliance Revenue Programme

Location:                      Pretoria – The Bridge (Stevens House) / Randburg SARS office

Advert Closing Date: 13 May 2026

Please note. This is a fixed term contract position (Contract ending 31 March 2028)

About the position

SARS is seeking highly qualified auditors who are dedicated to maintaining the organisation’s standards of service excellence and its core values. Successful candidates will be responsible for conducting a range of impactful audits, focusing on individuals, businesses, and related entities within the small and medium-sized sector. Possession of a bachelor’s degree in accounting and/or auditing, and taxation, completion of SAICA Articles, or registration as a CA(SA) will significantly enhance your application.  This is a Fixed Term Contract ending in March 2028.

Job Purpose

To conduct advanced audits with the aim of influencing compliance through raising accurate assessments in line with relevant legislation.

Education and Experience

Minimum Qualification & Experience Required

National Diploma / Advanced Certificate (NQF 6) in Accounting/Auditing/Taxation and 4 years’ experience in a tax environment.

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Analyse data / evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc.
• Analyse information provided at dispute stage and taxpayer complaints logged.
• Analyse transactions across multiple tax types and / or entities and / or groups of related entities with the aim of understanding the tax implications thereof.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Be involved in research to identify tax risks that may not have been addressed effectively through audit or other interventions. These risks will be referred to Case Selection which may lead to the identification of new audit focus areas e.g. industry, tax specific risks etc.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Conduct advanced audits (plan, execute, finalise) in line with relevant Acts / Regulations / Policies / Standard Operating Procedures (SOPs) using SARS systems.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Engagement during and after the audit with Debt Management aimed at optimal collection on liabilities raised through the audit. Provide support by conducting a financial analysis to support the recommendations which may be used to determine the optimal collection of liabilities and / or to support this view at various committees e.g. Debt Committee. Engage the taxpayer regarding the collection of debt at the finalisation stage of the audit.
• Engagement with Client Service to resolve issues escalated by taxpayer and requiring direct intervention and contact by the auditor to address the issues raised by the taxpayer. The auditor may or may not have been involved in an audit of the matter escalated but called upon to assist due to the available experience and expertise.
• Engagement with Litigation and Dispute management during and post the audit process to address issues relating to the interpretation of relevant legislation e.g. tax, legislation relating to companies etc. This engagement will take cognizance of the outcomes of similar matters, tax court cases and civil court outcomes. The auditor may be required to testify in a civil court.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Identify and escalate enhancements to management on policies and procedures. Auditors are also requested to provide inputs to draft policies and procedures to the product areas e.g. different Tax Types product areas, Process Design and Engineering, etc.
• Identify and escalate serious tax offences for potential criminal investigations. Escalation to include a detailed analysis of the facts together with the applicable tax legislation. The Auditor may be required to testify in a criminal court.
• Identify information required to mitigate audit risks identified and engage taxpayers / tax practitioners for additional relevant information and clarification.
• Identify new and additional risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.
• Manage the efficient progress of the audit and related tax types and / or entities being audited utilising approved systems. Prepare system notes of progress and outcomes as required and maintain during the audit process, e.g. Service Manager, Teammate.
• Navigate and extract relevant information from SARS systems and external sources to collect and evaluate risks and compliance to relevant legislation.
• Prepare and issue relevant communication / reports as required to internal and external stakeholders. Ensure that communication is coordinated and aligned between related audits be it tax types or at an entity level.
• Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant Committee. Highlight treatment of audits of similar nature to the relevant Committee to ensure consistent treatment. i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Raise accurate assessments on SARS systems in relation to relevant legislation.
• Supply inputs to Account Maintenance on remittance of penalty and interest requests.
• Use practical and applied knowledge and situational judgement to arrive at decisions.
• Utilise digital information, systems and tools as they become available to address advanced audit risks. This may include eCommerce transactions and other digital risks.
• Where large data files are required to be downloaded, engage Electronic Forensic Services (EFS) to assist. Detail the data required and the risks, to contribute to the identification of required data files and/or additional data.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to specified policies, standards, legislation, and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Drive for results
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Audit Methodology
• Business Knowledge
• Business Writing Skills
• Computer Literacy
• Data Collection and Analysis
• Efficiency improvement
• Execute, Implement and Follow Through
• Functional Policies and Procedures
• Operational Audit
• Planning and Organising
• Problem Analysis and Judgement
• Reporting
• Tax Knowledge
• Tax Law

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Senior Specialist: Business Integration (Natural ADABAS) x 2 (Fixed Term Contract) (10823)

Position Reports to:    Manager: Information Technology Service   

Division:                        Strategy Enab & Modernisation

Location:                      Head Office

Advert Closing Date:  25 May 2026

About the Position

SARS is looking for a skilled, suitably experienced, and results-driven Software Developer, specializing in Natural ADABAS Development with a particular emphasis on NaturalOne.

The candidate must have strong communication skills and be able demonstrate the ability to conceptualize ideas and turn these into practical solutions. 

Experience in implementing systems both independently and as part of a software development team is required.

Job Purpose

To provide expertise, advice and support to deliver on operational implementation plans and / or associated service delivery processes, ensuring effective and efficient development, enhancements, implementation, maintenance and optimisation of application modules/subsystems, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s degree / Advanced Diploma (NQF 7) in Information Technology (IT) AND 8-10 years’ experience in a Natural / ADABAS environment, of which 3-4 years is at junior specialist level.

OR

Senior Certificate (NQF 4) and a relevant IT Qualification(s) / Certification(s) Information Technology (IT), and 8-10 years’ experience in a Natural / ADABAS environment, of which 3-4 years is at junior specialist level.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 15 years development experience in a Natural / ADABAS environment, of which 3-4 years is at junior specialist level.

Minimum Functional Requirements

• Natural ADABAS
• NaturalONE
• IBM Mainframe (z/OS)
• Job Control Language (JCL)
• Enterprise Service Bus (ESB) and IBM MQ

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
• Contribute to IT business planning with regards to interface applications.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Design, plan and implement all the integration, design and development activities that relate to the portfolio of business integration in conjunction with all relevant stakeholders.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Ensure proper project planning and execution as well as overall change control.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Provide support to integration projects by applying the required specialised skills in terms of data, design, services, processes, monitoring and patterns.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Troubleshoot and methodically identify research and resolve complex issues in the IT environment.
• Introduce best practices and influence the divisions to change and adopt accordingly.

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability 
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis   
• Respect
• Trust

Technical competencies

• Application Development and Maintenance  
• Business Knowledge
• Database Design and Management    
• Efficiency improvement  
• Functional Policies and Procedures
•  IT Knowledge 
• Reporting and Interpretation 
• System Thinking 

Compliance Competency

• GOC Confidential
• System Development Lifecycle (SDLC) (IT)

Click here to apply

Senior Specialist: Data Analytics (Senior Data Scientist) Fixed Term Contract

Job Title:                        Senior Specialist: Data Analytics (Senior Data Scientist) Fixed Term Contract

Position Reports to:  Chief Data Scientist     

Division:                       Strategy Enab & Modernisation

Location:                      Head Office – Brooklyn

Advert Closing Date: 15 May 2026

About the Position

SARS Strategy Enablement & Modernisation is looking for an experienced data scientist with a passion for advanced analytics and machine learning. The ideal candidate will excel in end-to-end model development—from data preparation and model building to deployment and monitoring. We seek a proactive, strategic thinker who can identify industry trends, lead innovative initiatives, and provide thought leadership to drive impactful business outcomes.

Job Purpose

To be responsible for importing, cleansing, transforming, validating, aggregating and analysing data from various sources with the purpose of making conclusions about industry trends and best practices. Develop implementation plans and give advice on data analytics strategies in order to achieve business objectives.

Education and Experience

Minimum Qualification & Experience Required 

Honours / Postgraduate Diploma (NQF 8) preferably in Statistics, Mathematics, Engineering, Computer Science, Data Science, or related qualification AND 10-12 years’ experience in Data Analytics environment, of which 3-4 years specialist level.  ** Qualifications in Data Science, Machine Learning, or Business Analytics can also be an added advantage *

Alternative #

Bachelor’s Degree /Advanced Diploma (NQF 7) preferably in Statistics, Mathematics, Engineering, Computer Science, Data Science, or related qualification AND 12 – 15 years related experience in a Data Analytics environment, of which 3-4 years specialist level. 

Minimum Functional Requirements

• Demonstrated experience in Data science / Machine Learning / Artificial Intelligence
• (i.e., have operationalised at least one Machine Learning / Artificial Intelligence project into production from design to deployment).
• Expert technical expertise (certifications, years of experience, portfolio of work) regarding the end-to-end machine learning lifecycle.
• Advanced applied knowledge of, and experience with Data tools and platforms (SQL or equivalent, etc.), programming (SQL, R, Python, etc.).
• Expert applied knowledge (certifications, years of experience, portfolio of work) of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.).
• Basic Data warehouse, Data Visualisation, and Business Intelligence knowledge is essential.
• Experience mentoring model builders and ensuring best practices in model development and deployment.
• Demonstrated experience in leading teams of data scientists and machine learning specialists in the design, development, and deployment of machine learning models is highly advantageous.

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, developing best practice solutions.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Influence and communicate across business areas impacted by practice area to minimise resistance and ensure on-boarding of new thinking.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
• Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
• Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Communicate the results of their analysis and findings by using basic data visualisation techniques with both internal and external customers.
• To research best practices and support the development of the solutions and recommendations for the current business operations

Governance

• Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.

People

• Provide specialist know-how, support, advice and leadership in area of expertise

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation

Client

• Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Thought Leadership and curiosity
• Accountability – Manages and influences organisational practices in a responsible and dedicated manner.
• Adaptability – Adapts tactics.
• Analytical Thinking – Makes complex plans or analyses.
• Attention to Detail – Drives the policy framework.
• Commitment to Continuous Learning – Links knowledge to current user needs.
• Diversity Awareness – Describes how to influence cultures.
• Fairness and Transparency – Integration. Leads and directs people or groups of recognized specialists.
• Honesty and Integrity – Creates an environment where integrity, honesty and accountability flourish.
• Organisational Awareness – Navigates organisational culture and practices towards organisational effectiveness.
• Problem Solving and Analysis – Tactical analysis. 
• Respect – Collaboration and integration.
•  Trust – Promotes the image of the organisation in terms of good standing.

Technical competencies

• Database Design Management
• Data Collection and Analysis, Machine Learning, Predictive Modelling, Data Visualization, and Big Data Technologies.)
• Machine Learning Model Development: Mastery in building, validating, and operationalising machine learning models, with experience in both supervised and unsupervised learning techniques.
• Operationalisation of Models: Proven ability to transition models from prototype to production, ensuring scalability, reliability and business impact.
• Business Knowledge
• Data Analysis
• Creative and Innovative thinking
• Efficiency improvement
• Functional Policies and Procedures
• Information Management
• Policy Development
• Reporting
• Data Analytics and Computational Modelling
• Data Analytics through the use of statistical and computational techniques and tools.

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Research: Machine Learning Data Scientist (Fixed Term Contract) (10709)

Job Title:                         Research: Machine Learning Data Scientist (Fixed Term Contract)

Position Reports to:    Chief Data Scientist     

Division:                        Strategy Enab & Modernisation

Location:                       Head Office – Brooklyn

Advert Closing Date:  15 May 2026

About the Position

SARS Strategy Enablement & Modernisation is seeking individuals passionate about leveraging data science and machine learning to solve complex challenges. The ideal candidate will be highly skilled in data wrangling, managing large datasets, and applying advanced ML/AI techniques. We’re looking for a self-driven, curious professional who thrives on innovation and provides thought leadership to shape the future of data-driven decision-making at SARS.

Job Purpose

To provide expert advice and guidance in the design, implementation and validation of statistical machine learning / artificial intelligence products, be innovative in blending algorithms with the expertise of the organisation, to best serve the needs of SARS customers and support the organisation’s strategic intent of voluntary compliance. Use algorithms to improve operational efficiencies as well as detect non-compliance, conduct research and keep abreast of latest tools and models to be applied in resolving the organisation’s problems.

Education and Experience

Minimum Qualification & Experience Required 

Honours / Postgraduate Diploma (NQF 8) in a quantitative field e.g. Actuarial Science, Statistics, Physics, Computer Science, Data Science, Machine Learning or similar AND 10-12 years’ experience in a similar environment of which 3-4 years at a specialist level.

Alternative #

Bachelor’s Degree / Advanced Diploma (NQF 7) in a quantitative field e.g. Actuarial Science, Statistics, Physics, Computer Science, Data Science, Machine Learning or similar AND 12-15 years related experience of which 3-4 at a specialist level.

# A Master’s degree would be advantageous.

Minimum Functional Requirements

• Skilled in statistics or machine learning.
• Able to read and digest academic papers to think creatively about our data and provide guidance on what to build.
• Fluency in a coding language such as R, Python or similar.
• Excellent written and verbal communication. Able to articulate concepts effectively in different ways dependent on the audience – non-technical, non-ML technical, ML/DS practitioners.
• Advanced level of experience with relational databases and SQL knowledge (5+ years).
• Some experience with non-relational databases e.g. DynamoDB (1+ years).
• Experience with different data format types e.g. JSON, Parquet, CSV, Pickle, XML (2+ years).
• Some experience with unstructured data and NLP techniques is desirable (not only ChatGPT e.g. Spacy, Hugging Face) (1+ year).
• Intermediate experience running end-to-end machine learning or research projects (must have been involved in operationalizing ML / AI projects).
• Experience with streaming data is an advantage.
• Cloud experience on AWS, Azure, GCP, IBM Cloud is an advantage.
• Experience with foundational models (deploying as-is, using RAG or fine tuning) is an advantage.

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Develop multiple practices in alignment with operational policy and procedural frameworks, supporting tactical development and excellence.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision-making purposes.
• Stay up to date with DS/ML/AI techniques and trends and supporting architecture trends in the domain.
• Think creatively about the organisations’ data and provide guidance on what to build (using skills and innovative mindset to spot opportunities).
• Share best practices and learnings to the team and the wider data specialists across the organisation.
• Analyse and critique Machine Learning models of teammates to continuously improve our artefacts.
• Expose Machine Learning outputs via APIs or similar, to stakeholders to use.
• Define and build dashboards and analyses/reports that track KPIs, experiments and new initiatives.

Governance

• Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist expertise, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural Competencies

• Analytical thinking
• Accountability
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual ability
• Expertise in Context
• Organisational awareness
• Fairness and Transparency
• Honesty and Integrity
• Building Sustainability
• Honesty and Integrity
• Respect
• Trust

Technical Competencies

• Business Knowledge
• Data Collection and Analysis
• Data Analytics
• Effective Business Communication
• Functional Policies and Procedures
• Machine Learning
• Reporting
• Research and Information Gathering

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and persons with disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Sen. Specialist: SAP Business Intelligece

Position Reports to:   Manager: SAP Business Intelligence 

Division:                      Technology Modernisation and Development

Location:                     Brooklyn, Pretoria

Advert Closing Date:  30 April 2026

Wanted

The South African Revenue Service (SARS) invites applications from suitably qualified and experienced candidates for the position of Senior Specialist: SAP Business Intelligence (SAP BW/4HANA) with SAP BPC capability. The successful candidate must demonstrate sound judgement, strong technical competence, and proven business acumen, and will contribute to SARS’ higher purpose and service delivery mandate. The incumbent will be required to apply deep technical expertise across current and emerging technologies, with a strong future orientation. Key responsibilities include eliciting and translating business requirements; designing, developing, testing, implementing, and supporting SAP BW/4HANA and SAP BPC solutions in accordance with approved specifications and business requirements; and contributing to the future roadmap, including potential enablement of SAP Analytics Cloud (SAC) Planning. The incumbent is expected to add value through proactive, effective day-to-day operational support and continuous improvement. The role further requires a broad understanding of Information Technology, including the Systems Development Life Cycle (SDLC), an understanding of SAP systems as source systems, and in-depth knowledge of database principles, data modelling, and data architecture.

Job Purpose

To support clients with expert requirement analysis, development and configuration, implementation, and support of SAP BW4HANA with BPC (planning) solutions for various business scenarios. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results. Proven SAP BPC implementation, development and support is a critical requirement for this role.

Technical Requirements

            BW4HANA

• Solid SAP BW4HANA experience (Implementation and Support).
• At least 3 full implementations or upgrades of SAP BW (7.4, BW on HANA) or BW4HANA systems.
• Design and implement L1–L3 data models in BW/4HANA (Advanced DSOs, Composite Providers, Open ODS Views, Open Hubs). Build ETL processes using transformations (ABAP), DTPs, and process chains. SAP and Non-SAP Sources and Targets.  
• Must be Proficient in report development SAP Business Objects A4O -Analysis for Office (SAP SAC Experience Advantageous).
• Integrate SAP BW/4HANA and/or SAP Datasphere with SAP S/4HANA Embedded Analytics and CDS Views.
• Analyse and model data across key business domains including Finance, Human Resources, Procurement, Revenue Management, and HR / FI Planning.

BPC

• Solid SAP BPC experience (Implementation, configuration and Support).
• At least 2 to 3 full implementations or upgrades of SAP BPC systems.
• Design and develop BPC applications (Standard and/or Embedded model).
• Configure: Dimensions (Account, Entity, Time, Category).
• Business Rules (HR Planning & Allocations, Account/Cost centre calculations, Validation)
• Develop logic scripts and BAdIs for custom calculations and business rules.
• EPM – Manage data manager packages and data loading processes.
• Support end to end planning, budgeting, forecasting, and monthly business processes.
• Integrate BPC with BW4HANA InfoProviders and external data read write sources.
• SAP SAC Planning knowledge and implementation is an advantage.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) AND a minimum 8 years’ experience and knowledge of SAP Basis. Fields of study: Information Tech, Computer Science, B‐Com, Finance, Management and Engineering.

OR

Diploma NQF 6 AND at least 10 years’ experience and knowledge of SAP BW/BW4HANA with SAP BPC

#Alternative

Senior Certificate (NQF 4) AND 10 plus years’ experience and knowledge of SAP BW/BW4HANA with SAP BPC

Job Outputs:

Process

Perform complex tasks and guidance during implementation, maintenance, and support of SAP BW4HANA with SAP BPC to enhance business functionality and overall performance, while maintaining customer satisfaction.

• Close communication with business units/functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs and outputs.
• Perform in-depth analysis of the current business processes and scenarios of the business then recommend or configure solutions to meet requirements.
• Provide expert knowledge of SAP BW4HANA and SAP BPC best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.

• Act as the technical expert, ensuring quick turnaround in identifying application issues and providing timely solutions in dealing with complex Software (ABAP/Script logic) interfaces, programming, development and debugging solutions.
• To Implement / manage / execute production release deployment in SAP BW4HANA and SAP BPC solutions – including SP and DB upgrades across the SAP Landscape.
• Provide efficient and effective end user support to SAP BW4HANA, BO, BPC, PAPM business users as well as system upkeep, reviewing SAP Early Watch reports and maintenance including after-hours system support and standby.
• Ensure proper testing, documentation, and knowledge transfer for all delivered solutions to avoid any single point of failures.
• Mentor and guide Junior Staff (graduates) with knowledge transfer and in-depth hands-on training.
• Exposure to new emergent SAP technologies – SAC / ML / AI / Joule/ Datasphere.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
• People
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Build professional relationships with clients, management, and team members to ensure delivery of proposed solutions, support for development of business possibilities and for personal development.

Behavioural competencies

AccountabilityAnalytical Thinking  Attention to Detail Adaptability Building Sustainability Commitment to Continuous Learning Conceptual Ability Customer ServiceFairness and TransparencyHonesty and IntegrityOrganisational AwarenessRespectTrust

Technical competencies

• Functional Policies and Procedures
• Computer Literacy 
• IT Systems Knowledge
• Customer Relationship Management
• System Thinking
• Problem Analysis and Judgement
• Verbal Communication
• Business Knowledge  
• Written Communication
• Technical Analysis
• Problem Management
• HANA Studio (Modelling with Eclipse).

Compliance Competency

GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Senior Debt Collector 

Position Reports to:     Specialist: Debt Management

Division:                         Service & Delivery Large&Inter

Location:                        Woodmead

Advert Closing Date:   13 May 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country.  Integrity is key to the organisation.

A vacancy exists within LB&I Debt management for a Senior Debt Collector based in Gauteng North (Woodmead North Office Park)

Job Purpose

To effectively apply debt enforcement collection processes on outstanding debt and returns for CIT, PIT, PAYE, VAT and basic Customs and Excise tax types, through face-to-face, virtual, and digital platforms, in line with the relevant South African Tax Laws and SARS policies and procedures within specific turnaround times to deliver on the SARS strategic objectives. Ensure enhanced service delivery and compliance, with minimal guidance to handle unique or more complex situations in a range of actual situations and impart some knowledge to beginner and intermediate roles.

Minimum Qualification & Experience Required 

Education and Experience

• Bachelor’s degree or Advanced Diploma (NQF7) in Accounting (similar) or Law and minimum 6 years in Debt Management Level (Customs or Tax).

Minimum Functional Requirements

• Knowledge of Estates process (Liquidations &Insolvencies).
• Knowledge of Insolvency Act, Companies Act & TA Act
• Detailed knowledge of Estate Duty collections
• Analysing statutory reports (CM26, First, Second & Special meeting reports)
• Lodging of claims (Deceased, Liquidations & Insolvencies)
• Analyse L&D accounts (Deceased, Liquidations & Insolvencies)
• Objection to L&D accounts

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Facilitate completion of Withdrawal of Customs Bonds and Write off cases and presentation to relevant Committees for approval.
• Identify matters relating to Business Rescue; International Collections; Criminal Investigations or Voluntary Liquidations and refer to relevant unit or responsible person.
• Identify Serious Tax/Customs and Excise Offences, complete STO/RSN. and/or hand over to relevant Subject expert.
• Impart knowledge, coach, and mentor employees at Beginner and Intermediate roles.
• Issue Final Demand, TPA, Civil Judgement, and/or Writ of Execution to taxpayers that remains non-compliant (for all debt collection processes including Personal Liability) and communicate request outcomes as required.
• Perform detail analysis of bank statements, cash flow statements, assets and liabilities statements including performing a basic of interpretation of financial statements.
• Prepare and complete any Compromise requests, Suspension of Payment in consideration of the Dispute Management process.
• Prepare and complete Payment Arrangements for requests for all Deferment requests (simplified and non-simplified) within the specified turnaround times.
• Prepare and issue a Lien for debt related to Customs and Excise debt.
• Profile a taxpayer, interpret statement of account, and engage taxpayers with outstanding debt and outstanding returns.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Resolve Escalations (CMO queries, Ombudsman cases, etc).
• Use practical and applied knowledge and situational judgement to arrive at decisions.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Honesty and Integrity
• Trust
• Respect
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Organisational Awareness
• Attention to Detail
• Commitment to Continuous Learning
• Expertise in Context

Technical competencies

• Business Acumen
• Business Knowledge
• Business Writing Skills
• Customer Liaison
• Data Collection and Analysis
• Debt Management
• Efficiency improvement
• Financial Analysis and Reporting
• Functional Policies and Procedures
• Legal Compliance
• Negotiation Skills
• Planning and Organising
• Problem Analysis and Judgement
• Quality Orientation
• Reporting
• Risk Identification
• Tax Knowledge
• Verbal Communication

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

GenAssistant: Cleaning & Food Aid Serv

Position Reports to:    Manager: Taxpayer Services

Division:                        Taxpayer Engagement         

Location:                         Western Cape

Advert Closing Date:   12 May 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue and protects the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country   Integrity is key to the organisation.

Job Purpose

To maintain Regional Corporate Real Estate (CRE) buildings/infrastructure by ensuring that all operational maintenance and facilities objectives are achieved.

Education and Experience

Basic Literacy

Job Outputs:

Process

• Assist with arrangements and serve tea/coffee for official meetings and be responsible for clean water, glasses, and bottles in conference rooms.
• Assist with completion of the order/ stock requisition in respect of short kitchen stock and unpack stock when it arrives.
• Perform cleaning duties according to agreed quality standards and time parameters.
• Prepare all serving utensils, food, and beverages prior to the commencement of meetings and clean up after an event (clearing and washing up).
• Prepare tea and other refreshments for meetings and functions when required.
• Serve tea and coffee on time and control kitchen stock [coffee, tea, milk, sugar, cleaning materials, etc] and update responsible person when stock levels are low.
• Wash dishcloths and wash kitchen cupboards, fridge, microwave oven when necessary.
• Adhere to and apply changes to own work processes as instructed.
• Communication of progress on requests.
• Ensure quality of work content, minimise mistakes and improve quality and service.
• Plan and organise own work tasks within area of work.
• Report on daily task activities to provide timely information for decision making.
• Resolve problems and report issues.

Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.

People

• Ask for support or training to improve the quality and standard of own work.
• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.

Finance

• Perform own work well to reduce costs and save money.

Client

• Understand job service requirements in order to meet client expectations.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Reporting

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

 Specialist: Business Systems – Solutions Analysis x2

Position Reports to:   Manager: IT Business Relations         

Division:                       Strategy Enablement & Modernisation

Location:                      Head Office Pretoria

Advert Closing Date:  10 May 2026

About the Position

Are you passionate about innovation, driven by curiosity, and thrive on solving complex challenges? Do you have an eye for detail and a hunger to make a meaningful impact? If that sounds like you, keep on reading.

SARS is on the lookout for a forward-thinking Specialist ready to shape the future of business technology. We’re searching for someone with sharp analytical instincts, natural influence, and a proven track record of bringing bold ideas to life, from concept through to execution.

In this role, you won’t just keep up with change, you’ll lead it. You’ll collaborate across the organisation to craft tailored, cutting-edge solutions that are robust, scalable, and future-ready. Whether working independently or as part of a high-powered team, your ability to design, build, and implement transformative technology will be key.

You’ll join a vibrant, multidisciplinary team of experts who think big and move fast. You’ll interact with senior leaders, contribute to strategic conversations, and deliver meaningful results using agile principles and innovative thinking.

This is more than a job. It’s a chance to do purposeful work that leaves a lasting footprint. Ready to disrupt the status quo? Please apply and let’s talk.

Job Purpose

To provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, to continuously enhance service delivery.  To champion impactful, future-ready technology solutions by delivering sharp analytical insights, strategic design thinking, and expert guidance that drive innovation. You’ll play a key role in shaping and aligning new and existing systems and related processes with evolving best practices, governance standards, and modernisation goals. By advocating thoughtful, scalable design, you’ll ensure every solution is fit-for-purpose and built to enable lasting transformation across the enterprise

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Business/ Systems Analysis AND 5-7 years’ experience within an Information Technology environment with a Business/Systems Analysis background, of which 2-3 years were spent as a Functional/Technical Business/Systems Analyst.

OR

Senior Certificate (NQF 4) and relevant Business Analysis / Information Technology Qualification(s) / Certification(s), and 5-7 years’ experience within an Information Technology environment with a Business/Systems Analysis background.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 10 years’ experience within an Information Technology environment with a Business/Systems Analysis background, with an ability to interpret and review business requirements, identify impacted stakeholders, conduct joint application development sessions as well as manage the financial expenditure for related initiatives.

Minimum Functional Requirements

IT related certification

Ability to interpret and review business requirements, 

Identify impacted stakeholders,

Conduct joint application development sessions

Manage the financial expenditure for related initiatives.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability
• Customer Service    
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis    
• Respect
• Trust

Technical competencies

• Business IT Systems 
• Business Knowledge 
• Computer Literacy 
• Efficiency improvement  
• Functional Policies and Procedures 
• IT Strategy and Planning 
• Reporting
• System thinking

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Senior Specialist: Systems (Fixed Term Contract)

Position Reports to:   Sen. Manager: Business Systems       

Division:                        Strategy Enab & Modernisation

Location:                       Le-Hae Brooklyn, Pretoria

Advert Closing Date:   10 May 2026

About the Position

Are you passionate about innovation, driven by curiosity, and thrive on solving complex challenges? Do you have an eye for detail and a hunger to make a meaningful impact? If that sounds like you, keep on reading.

SARS is on the lookout for a forward-thinking Senior Specialist: Systems ready to shape the future of business technology. We’re searching for someone with sharp analytical instincts, natural influence, and a proven track record of bringing bold ideas to life—from concept through to execution.

In this role, you won’t just keep up with change—you’ll lead it. You’ll collaborate across the organisation to craft tailored, cutting-edge solutions that are robust, scalable, and future-ready. Whether working independently or as part of a high-powered team, your ability to design, build, and implement transformative technology will be key.

You’ll join a vibrant, multidisciplinary team of experts who think big and move fast. You’ll interact with senior leaders, contribute to strategic conversations, and deliver meaningful results using agile principles and innovative thinking.

This is more than a job. It’s a chance to do purposeful work that leaves a lasting footprint. Ready to disrupt the status quo? Please apply and let’s talk.

Job Purpose

To champion impactful, future-ready technology solutions by delivering sharp analytical insights, strategic design thinking, and expert guidance that drive innovation. You’ll play a key role in shaping and aligning new and existing systems and related processes with evolving best practices, governance standards, and modernisation goals. By advocating thoughtful, scalable design, you’ll ensure every solution is fit-for-purpose and built to enable lasting transformation across the enterprise.

Education and Experience

Minimum Qualification & Experience Required 

BSc Information Technology / BSc Computer Science / BCom Informatics / BCom Information Technology Management / Advanced Diploma: Business Information Technology / Advanced Diploma: ICT (NQF 7) AND 8-10 years’ experience in an Information Technology environment, of which 3-4 years as a Functional/ Technical Business/ Systems Analyst..

#ALTERNATIVE

Senior Certificate (NQF 4) AND 15 years experience in an Information Technology environment, of which 3-4 years as a Functional/ Technical Business/ Systems Analyst.

Minimum Functional Requirements

Related IT Certification/s

Job Outputs:

Process

• Apply processes to lead, direct and manage the analytical evaluation of business cases, conceptual designs, business requirements specifications, functional specifications, change request and memos across service delivery systems in line with operational targets.
• Design self-explanatory, detailed-oriented, and logical process flows and conceptual solution design models for use by the organisation or business units for the purpose of providing information customized to meet specific needs.
• Ensure that the conceptual solution design is fit-for-purpose and in alignment with all the practical design alignment principles consistent with the organisation.
• Check completeness, validity, relevance, and corrective actions where necessary, in order to maintain set standards and achieve set objectives.
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency, and client service delivery.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• Analyse and make recommendations about improvements to specialist systems, procedures, and associated area’s practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, best practice implementation solutions.
• Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation

Governance

• Ensure all solution designs are in strict adherence to all organisational policies as well as the South African Tax, Customs and Excise Acts.
• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
• Establishing and maintaining effective relationships to understand needs, and promote understanding of full systems, product, and related services, and ensuring alignment to provide an understanding of all functions within the IT environment and corresponding impact on the operational environment.
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

Finance

• Ensure effective internal management and reconciliation of all solution artifacts.
• Implement and monitor the effective financial control, management of costs and corporate governance in area of specialisation.

Client

• Participate in the specialist practice community and contribute positively to organisation knowledge management.

• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.

Behavioural competencies

• Honesty and Integrity 

• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Expertise in Context
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Trust
• Respect

Technical competencies

• Reporting and Interpretation
• Reporting
• System Thinking
• Application Development and Maintenance
• Data Collection and Analysis
• Database Design and Management
• IT Knowledge
• Business Knowledge
• Efficiency improvement
• Functional Policies and Procedures

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Manager: IT Operations (FTC)

Position Reports to    Area Head: IT Services, Operations and Support      

Division:                        Strategy Enablement & Modernisation

Location:                     Head Office Pretoria

Advert Closing Date: 9 May 2026

About the Position

SARS is seeking a highly technical, innovative and results- driven Manager: IT Operations to lead and coordinate IT Services, Operations, and Support modernization activities. The incumbent will oversee critical support functions while driving the adoption of AI, Data, and Cloud technologies, enabling digital transformation across the organization. This role requires strong technical expertise, project management capabilities, and leadership skills to manage complex modernization initiatives, including cloud migration, AI integration, and enterprise data enablement. By embedding advanced technologies into SARS’s IT ecosystem, the Manager: IT Operations will ensure scalable, intelligent, and future-ready support services that contribute to world-class taxpayer service delivery.

Job Purpose

To plan, organise and manage IT Operations employees and overall IT Operations to effectively and efficiently provide support and maintenance services of all IT infrastructure to ensure availability of IT services and ensure optimal performance in line with the availability targets of the APP. 

Education and Experience

Minimum Qualification & Experience Required

 Bachelor’s Degree / Advanced Diploma (NQF 7) Information Technology, Computer Science or Similar and 8 – 10 years’ experience in IT Service Delivery environment, of which 3 – 4 years at a junior management level.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 15 years’ experience IT Service Delivery environment, of which 3 – 4 years at a junior management level.

Minimum Functional Requirements

-ITSM: added advantage

-ITIL/COBIT: added advantage

Job Outputs:

Process

• To manage and improve a significant portion of the existing integrated bespoke SARS applications throughout their lifecycle by performing complex, integrated technical support, taking new requirements through the systems development life cycle, and collaborating with application development teams to design and release new services into the production environment.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement. 
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements. 
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical implementation.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately. 
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Inform on infrastructure requirements in support of appropriate delivery systems.
• Ensure achievement of the availability of IT infrastructure and services in line with the organisation’s strategic objectives and the annual performance plan.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised area.
• Plan and implement enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.

Finance

• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.

Client

• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability
• Fairness and Transparency
• Honesty and Integrity
• Respect
• Trust

Leadership competencies

• Ability to translate strategy into execution
• Concern for Impact of own behaviour on others

Technical competencies

• Customer Relationship Management
• Functional Policies and Procedures
• Query Resolution
• SARS Systems Products
• Standard operating procedure compliance

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

Manager: IT Business Relations x2

Position Reports to:   Area Head Business Relations: Tax Product and Process      

Division:                       Strategy Enab & Modernisation

Location:                      Head Office Pretoria

Advert Closing Date: 10 May 2026

About the Position

Are you an accomplished leader with a passion for innovation and a proven ability to drive strategic change in IT and business relations? Do you excel at building collaborative partnerships, leading teams, and delivering robust solutions that align with organizational goals? If so, we invite you to explore this opportunity.

SARS is seeking a dynamic Manager: IT Business Relations to play a pivotal role in shaping the future of our technology landscape. We are looking for an individual with strong analytical acumen, excellent stakeholder management skills, and a track record of successfully overseeing business analysis functions that deliver impactful results.

In this key leadership role, you will:

• Formulate and execute tactical strategies for the IT Business Relations practice area, ensuring alignment with business objectives.
• Lead and mentor a multidisciplinary team responsible for analyzing, documenting, and improving business processes and information flow.
• Act as a strategic partner to senior leaders, facilitating informed decision-making and supporting the integration of IT solutions within the broader business context.
• Drive the design and implementation of innovative, scalable, and future-ready technology solutions.
• Foster a culture of continuous improvement, collaboration, and agile thinking across the organization.

This is a unique opportunity to make a meaningful impact by enabling business success through effective IT-business alignment. If you are ready to lead, influence, and deliver transformative results, we encourage you to apply and become part of our forward-thinking team.

Job Purpose

To formulate tactical strategy and associated delivery plans related to a single practice area for Business Relations, by managing the analysis function that conducts the methodical investigation, analysis and documentation of all or part of a business area in terms of business functions and processes, and the information customers/clients use, ensuring practice integration and operational implementation through the achievement of Business Relations objectives.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree or Advanced Diploma (NQF 7) in Taxation, Commerce, Business, or ICT/IT with 8–10 years’ experience in a business technology or operations environment, of which 3–4 years at junior management level.

ALTERNATIVE #

Senior Certificate (NQF 4) with at least 15 years’ experience in Business Systems or Operational Environment of which 3 – 4 years at a junior management level

Job Outputs:

Process

• Build a knowledge base of each client’s business, systems and objectives and ensure alignment technology solutions with business strategies.
• Communicate effectively with clients to identify needs and evaluate alternative technical solutions.
• Co-operate with those responsible in the organisation for developing products and services that will help the customer organisation to achieve its business objectives.
• Develop the means of improving service to, and relationships with, customers, and monitor the effectiveness of such measures.
• Ensure definition of requirements for improving aspect of the processes and systems, and the creation of viable specifications in preparation for the construction of information systems.
• Ensure that the service level management is well documented and audited for effectiveness, efficiency and compliance on a regular basis.
• Facilitate customers’ involvement in the continuous improvement of the products and services supplied to them.
• Identify and assess options for the implementation of new or improved business processes and present them with recommendations, to decision makers at senior management level.
• Identify appropriate tools to monitor, analyse and report on actual performance in comparison to SLA requirements in a manageable and meaningful format.
• Maintain the level of customer satisfaction, at regular intervals or after each significant delivery of product or service.
• Manage exceptions, slippage and issues of priority, and initiates extra activities wherever gaps in the programme are identified.
• Manage the process of continual improvement in the provision of services, instigating remedial actions whenever necessary.
• Manage the processes that drive value out of the ICT investment and ensure ROI by being a bridge between the functional business area and information systems development.
• Partner with service provider and user management to undertake major reviews of SLAs, production and agreement of new SLAs and extensions to existing SLAs.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
• Provide advice on the selection of appropriate application strategies, policies, standards, methods and tools for business analysis.
• Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
• Work with user management to establish the contribution that can be made to business, drawing up requirement specifications, conducting feasibility studies, producing high level and detailed models, oversee development and implementing solutions.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical implementation.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately. 
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised area.
• Plan and implement enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.

Finance

• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.

Client

• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability
• Fairness and Transparency
• Honesty and Integrity
• Problem Solving and Analysis
• Respect
• Trust

Leadership Competencies

• Ability to translate strategy into execution
• Concern for Impact of own behaviour on others
• Develops teams and nurtures interdependency
• Inspires others to Positive Action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity

Technical competencies

• Business Acumen
• Business IT Systems
• Change Management
• Decisiveness
• Effective Business Communication

Compliance Competency

• Configuration Management Infrastructure (IT) Proficient in – (Applied theory)
• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Click here to apply

 Talent Pool: Graduates

SARS Talent Pool for Graduates

We are on an exciting journey to build “a smart modern SARS with unquestionable integrity, trusted and admired by all”. Our mandate is to ensure optimal compliance with tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans. We are Nation Builders.

In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices.

This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:

• Provide Clarity & Certainty of tax obligations
• Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations
• Detect Taxpayers and Traders who do not comply and make noncompliance hard and costly
• Develop a high performing, diverse, agile and engaged workforce towards higher value knowledge and service work
• Expand and Increase the use of data to improve integrity, derive insights & improve outcomes
• Modernise our systems to provide digital & streamlined services
• Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence
• Work with and through Stakeholders to improve the tax system
• Build public trust and confidence in the tax administration system

Our reimagined future is informed by our vision to build a smart, modern SARS with unquestionable integrity, leveraging on technology, digitalisation, and automation to make it easier for Taxpayers and Traders to comply with their Tax obligations to the benefit of all South Africans. We are building a culture that is rooted in SARS’ higher purpose, service, transparency, and fairness. This dynamic world of work calls for pioneers imbued by a sense of service to our people. You could be one of those pioneers by joining our talent pool of Graduates.

Why join the National Talent Pool of Graduates?

The SARS Talent Pool of Graduates is a database of individuals who have an interest to join our graduate development programme. By joining the Graduate Talent Pool, you will be one step closer to joining the dynamic, innovative, and forward-thinking institution that thrives on creating a positive and progressive work environment with lots of opportunities for growth.

This career opportunity will require the successful occupant to be:

Self-driven, with a strong commitment to personal growth and life-long learning.

Demonstrate an obsession for service excellence, in support of the SARS higher purpose.

Capable to work face to face, as well as with a range of technologies including telephony, desktop or handheld devices and be comfortable with both physical and virtual engagements.

Able to adjust and adapt to newer technologies, changes in business processes and working arrangements on a continuous basis.

Minimum Qualification & Experience Required:

Minimum of a 3-year National Diploma-NQF Level 6/ Degree-NQF Level 7 and higher ( NQF Level 8- 10)

No experience is required to be eligible for participation in the graduate trainee programme.

SARS supports youth employment and encourages applications from persons between the ages of 18 – 35. 

Click here to apply

Talent Pool: Diverse, Inclusive and Persons with Disability

Our reimagined future is informed by our vision to build a smart, modern SARS with unquestionable integrity which takes advantage of technology to make it easy for taxpayers and traders to comply with their obligations. We are building a culture rooted in SARS’s Higher Purpose and values of service, transparency, and fairness. Become a pioneer by joining our talent community. Driven by the SARS Objective 4 – Develop a high performing, diverse, agile, engaged, and evolved workforce. SARS aspires to create a safe, diverse, equal, inclusive, conducive and Gender-Based Violence free environment for all to realise their full potential.

At SARS, we understand that our success is rooted in the unique contributions of every individual, particularly those who bring invaluable perspectives shaped by disabilities. We see diversity as essential to our purpose and excellence. Inclusion is not merely a “target”, but the foundation of our strength. Individuals with disabilities enrich our organisation with insights and experiences that inform meaningful change, inspire innovation, and contribute to our strategic intent to ensure an equal public service.  

Our inclusive culture is more than welcoming; it is empowering. We have built a workplace where every voice is valued and where people are encouraged to thrive. By joining our team, you become part of a pioneering organisation that respects and celebrates differences, creating pathways for personal and professional growth. With accessible workplaces, career-advancement opportunities, and a culture that champions transparency, fairness, and service, we offer a supportive environment designed for your success.

Why Join the SARS Talent Pool for Persons with Disabilities?

• Inclusive Culture: a workplace where everyone’s voice is not only heard but celebrated.
• Accessibility: our commitment includes accessible spaces and reasonable accommodation tailored for everyone ad per category of disabilities.
• Career Growth: opportunities for continuous learning and advancement and an opportunity to realise your full potential.
• Supportive Environment: resources and support to ensure your success at every step.
• Excellence in Service: join a team dedicated to transparent, fair, effective and efficient service for all.
• A smart and modern origination with unquestionable integrity that is trusted and admired by all.

Explore Your Future at SARS

SARS offers diverse opportunities across multiple fields, from Taxation to Data Analytics, Information Technology, Legal, and beyond. Your unique talents can make a lasting impact while advancing your career in the following functional areas:

• Taxation
• Customer Service
• Customs & Excise
• Audit
• Debt Management
• Investigations
• Legal: Litigation
• Engineering Design
• Human Resources
• Data Analytics
• Information Technology
• Marketing, Communications, & Media
• Quality Management
• Corporate Real Estate
• Governance, Risk, and Compliance
• Procurement
• Project Management
• Finance
• Relationship Management & Coordination
• Research & Economics

Ready to Join Us?

If you are passionate about making a difference and want to be part of an organisation that celebrates diversity in all its forms, we invite you to express your interest and join our dedicated talent pool.

Click here to apply

We wish you all the best with your applications