SANRAL Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Administrative Coordination

ADMINISTRATIVE COORDINATOR

TO	SANRAL Staff / External (www.nra.co.za)
REPORTS TO	General Manager: Construction & Community Enablement
ADVERTISED	25 May 2026
GRADE	C1
SALARY	Market-related
LOCATION	Head Office, 48 Tambotie Avenue, Val de Grace, Pretoria,  0184
APPOINTMENT TYPE	Permanent

POSITION OBJECTIVE:

To provide a high quality, responsive administrative and secretarial support to the C-Suite/General Manager as well as providing liaison support for the Executive Leadership Team.

MINIMUM REQUIREMENTS:

• Administrative qualification at an NQF level 6 relevant
• At least 3 years’ relevant experience

ADVATAGEOUS

• Relevant qualification aligned to functional area will be advantageous

TECHNICAL COMPETENCIES: 

• Excellent written and verbal communication skills
• Ability to achieve thoroughness and accuracy when accomplishing a task
• A high level of computer proficiency is required in MSWord, Excel and PowerPoint
• Excellent time management and organisational skills
• Ability to stay focused on different tasks, and use your time, effectively and efficiently to achieve the desired outcome
• Demonstrate the ability to organise different elements of a complex body or activity to enable them to work together effectively
• Taking action that is forward looking by anticipating the outcomes of scenarios, not only reacting as and when issues arise.
• Proven ability to constantly challenge and improve the way things are done
• Ability to pay close attention to detail
• Ability to understand customer’s queries to be able to resolve it at the first time

KEY RESPONSIBILITIES:

Administration and office management

• Proactively support the Chief Officer or General Manager of the respective function with matters within their scope of work
• Responsible for filling and documentation of the respective function’s documents
• Process incoming documents by prioritisation and distribute accordingly (memorandums, claims, authorisations) amongst other related responsibilities for C-Suite or the General Manager of role
• Type and draft correspondences such as memo’s and letters amongst others if required
• Co-ordinate facilities related requirements for team i.e. arrangement of laptops, access cards

Co-ordination

• Co-ordinate all travel requirements within respective function
• Co-ordinate diaries regarding meetings within respective function
• Co-ordinate the submission of reports to relevant structures
• Co-ordinate activities between functional leadership and direct reports
• Co-ordinate team activities related to the specific functional area as required

Meetings

• Compile meeting agendas in collaboration with the respective chairperson of the meeting
• Responsible for accurate and complete minute taking and timely distribution thereof

Compliance & stakeholder liaison

• Ensure compliance of submission dates to relevant structures
• Ensure liaison of respective function with other functions within SANRAL as well as external stakeholders
• Attend to general enquires from external stakeholders within respective function

EMPLOYMENT REFERENCE CHECKS 

Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.

Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.

EMPLOYMENT EQUITY

Appointments will be made in accordance with SANRAL’s Employment Equity plan. Therefore, proximity of applicants to relevant SANRAL Offices will be taken into consideration. Preference will be given to internal candidates and candidates from local community and no relocation assistance will be provided.

SANRAL reserves the right not to fill any position

Closing date for applications: 1 June 2026

Click here to apply

Application Support Engineer X4

LOCATION:

SANRAL COC Offices, 36 Assegai Wood Road Rooihuiskraal, Centurion, Gauteng

Number of vacancies: x 4

Duration: Permanent

Grade: Patterson C4

POSITION OBJECTIVE:

The Application Support Engineer is responsible for providing 24/7 operational, technical, and application support for SANRAL’s business-critical enterprise applications. The role  ensures system stability, availability, financial transaction integrity, and optimal performance through structured troubleshooting, SQL diagnostics, system monitoring, and adherence to ITIL-based incident, problem, and change management processes.

MINIMUM REQUIREMENTS:

• Information Technology/ Financial Accounting or equivalent at an NQF 6 qualification.
• ITIL v3 or ITIL 4 Foundation.
• Microsoft SQL relevant certification.
• Minimum 5 years’ experience in application support within enterprise or financial transaction environments.

ADVANTAGEOUS:

• Azure Data Engineer Associate
• Oracle Database SQL Certified Associate
• Oracle OCP

WORKPLACE COMPETENCIES:

• Enterprise Application Support: Advanced knowledge of multi-tier enterprise application architecture (frontend, middleware, backend services, databases) and their interdependence within a 24/7 operational environment.  
• Payment Systems: Sound understanding of end-to-end payment processing, transaction clearing, settlement reconciliation, gateway integrations, and financial data validation processes.
• SQL Database Management: Strong knowledge of SQL querying, stored procedures, indexing, locking, transaction logs, performance tuning fundamentals, and data integrity validation within Oracle and SQL Server environments.
• System Integration & APIs: Understanding of ITIL-based Incident, Problem, and Change Management processes, SLA management, escalation protocols, 
  and Root Cause Analysis (RCA) methodologies.
• IT Service Management (ITSM): Understanding of incident logging processes, SLA response times, and technical escalation procedures.  
• System Monitoring & Performance Management: Understanding of application monitoring tools, log analysis, health checks, service availability metrics, and proactive risk identification techniques.  
• Advanced Technical Troubleshooting: Ability to diagnose complex application failures across multiple layers (UI, services, database, integrations) and isolate 
  root causes using structured methodologies.  
• SQL Analysis & Data Validation: Ability to write and execute SQL queries for troubleshooting, transaction tracing, reconciliation, reporting, and audit evidence extraction.
• Integration Diagnostics: Ability to trace failed transactions across integrated systems, validate API payloads, interpret web service logs, and resolve interface breakdowns.
• Analytical & Logical Thinking: Ability to interpret system behaviour, correlate logs and database outputs, identify recurring patterns, and recommend preventative measures.
• Time & Priority Management: Ability to manage multiple concurrent incidents, prioritise operations-impacting issues, and maintain quality under pressure in a 24/7 support environment.
• Accountability: Takes ownership of application stability, transaction integrity, and timely incident resolution.
• Professionalism: Maintains structured, disciplined, and ethical conduct in system handling, reporting, and stakeholder engagement.  
• Attention to Detail: Ensures precision in SQL execution, log interpretation, reconciliation processes, configuration validation, and documentation.
• Resilience: Maintains composure and effectiveness during high-pressure, operations -impacting incidents and after-hours support.
• Adaptability: Responds effectively to system changes, new integrations, upgrades, and evolving business requirements.
• Continuous Learning: Orientation Proactively enhances technical skills in databases, integrations, monitoring tools, and enterprise application environments.

KEY RESPONSIBILITIES:

Operational Maintenance Execution (24/7 Environment) 

• Provide 24/7 end-to-end troubleshooting of business-critical systems (Payment Systems, Web Services, Integrated Transportation Information Systems, Toll Agencies, customer relation manager (CRM) and SANRAL special projects applications, etc.) 
• Analyse application logs, SQL outputs, transaction records, event logs, and configuration settings.
• Diagnose multi-layer failures (frontend, middleware, backend, database, third party integrations).  
• Escalate high priorities issues with structured evidence to 3rd level Engineers/ developers.  
• Monitor failed transaction queues, pending jobs, and stuck processes.  
• Provide operational oversight to TCH units (VAS, Key Account, Core Account, Toll Agencies) and SANRAL special projects.  
• Collaborate with internal and external stakeholders to resolve complex technical issues.  
• Working closely with developers, testers, ERP teams, DBAs, security, network, and server administrators.  
• Engaging external vendors and partners for advanced troubleshooting and system enhancements.
• Providing structured updates to business stakeholders during high-priority or operations-impacting incidents.  
• Translating technical system failures into business impact language.
• Supporting cross-functional integration initiatives and system upgrades.
  

Payment Systems Support  

• Supporting end-to-end card payment processing, including eCommerce transactions, settlement processing, payment allocation, and error analysis.
• Diagnosing declined or failed payments, including gateway specific error codes, routing issues, validation errors, service unavailability, and integration failures.
• Monitoring payment gateway integrations and escalating anomalies to external vendors and banking partners.  
• Validating daily settlement files and reconciling discrepancies between front end systems and backend settlement databases.  
• Investigating data integrity issues affecting financial transactions.  
• Monitoring transaction queues for failed, pending, or stuck processes.  
• Providing impact analysis during payment outages and communicating financial risk exposure to stakeholders.
  

Technical Responsibilities   

• SQL, Database & Data Integrity  
• Writing and executing SQL queries to investigate transaction failures, validate application behaviour, extract operational reports, and resolve data inconsistencies.  
• Supporting Oracle and SQL Server environments through session analysis, lock investigations, schema validation, and performance diagnostics.  
• Identifying slow-performing queries and collaborating with DBAs for performance optimisation.  
• Troubleshooting tablespaces, schemas, user roles, access controls, and connectivity issues.  
• Validating payment-related data flows from front-end systems to back-end settlement environments.  
• Identifying incorrect mappings, out-of-sync accounts, and data corruption risks.  
• Escalating complex database anomalies with structured analysis and supporting documentation.

KEY RESPONSIBILITIES CONTINUED…

System Integrations & Interface management  

• Monitor and troubleshoot API integrations, web services (REST/SOAP), middleware services, and system-to-system interfaces.
• Validate message queues, transaction payloads, and integration logs for failures or inconsistencies.  
• Validate integration configurations.  
• Collaborate with developers, middleware teams, and external vendors to integrate and resolve interface-related incidents.

Testing & Quality Assurance 

• Execute regression testing after deployments or system fixes.
• Validate data flows, web services behaviour, business rules, and integration endpoints.
• Log defects with detailed evidence, including screenshots, logs, and SQL output.

System Monitoring & Environment Management  

• Monitoring application environments across all SANRAL domains.  
• Performing daily health checks on application services, IIS app pools, web services endpoints, authentication services, and configuration services.  
• Restarting services (IIS, WMSVC, authentication/configuration services) during incidents or scheduled maintenance.  
• Validating environment variables, configuration files, connection strings, and integration parameters.  
• Monitoring backend services, scheduled tasks, and job execution processes.  
• Ensuring generation and validation of key account files before operational deadlines.  
• Identifying performance degradation, memory leaks, service latency, and abnormal system behaviour.  
• Escalating risks before service impact becomes critical.

Reporting & Audit Compliance  

• Generate daily, weekly, and monthly operational reports.
• Providing structured updates to business stakeholders during high-priority incidents.
• Support internal and external audits (ITGC, financial audits, system audits).
• Maintain accurate documentation for system changes, configurations updates, production incidents and RCA findings.

EMPLOYMENT REFERENCE CHECKS:

Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials. Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.

EMPLOYMENT EQUITY 
Appointments will be made in accordance with SANRAL’s Employment Equity plan. SANRAL reserves the right not to fill any position 
Closing date for applications: 29 May 2026

Click here to apply

Provincial Toll Operations Engineer x 2

Provincial Toll Operations Engineer x 2

TO	SANRAL Staff/External
REPORTS TO	Provincial Operations & Maintenance Manager
DATE	18 May 2026
GRADE	D2
SALARY	Market-related
LOCATION	Gauteng, PretoriaKwaZulu-Natal, Pietermaritzburg
APPOINTMENT TYPE	Permanent

POSITION OBJECTIVE:

To oversee and efficiently manage resources, time and budgets associated with
the comprehensive Toll Road Operations and Maintenance (CTROM) in the
province, along the National road network.

MINIMUM REQUIREMENTS:

• NQF Level 7 Qualification: B.Eng. / BSC / B. Tech in Engineering Civil / Electrical / Electronic Engineering.
• Registered as a Professional Engineer / Professional Technologist with the Engineering Council of South Africa (ECSA).
• Minimum 5 years relevant engineering experience post professional registration
• 5 years’ experience in Toll Management and Operations.

Added Advantage:
• Relevant Post Graduate degree.
• 10 years relevant experience post registration.
• Experience with toll collection systems.

KNOWLEDGE AND SKILLS:

• Extensive knowledge of civil engineering/road operations, including relevant industry standards, specifications and legislation.
• Deep understanding and knowledge of tolling management, operations and issues in the tolling environment.
• Understanding and knowledge of the technology that enables toll operations and traffic management.
• Accountable for setting and management of budget allocation for area of control.
• Ability to co-ordinate and efficiently manage resources, time and budgets for multiple projects.

KEY PERFORMANCE AREAS INCLUDE, BUT ARE NOT LIMITED TO:
CTROM project identification and planning

• Monitor Support of Toll routes with the identification, definition and effective prioritisation of CTROM projects.
• Prepare and manage the annual budget and proposed programme for assigned CTROM toll operation projects.
• Define, plan and coordinate all activities required for the overall management.

CTROM toll plaza project and contract management

• Prepare tender documentation for the appointment of consultants and contractors (in conjunction with consultants) in line with project requirements and SANRAL’s procurement policies.
• Ensure effective contract management and oversight, and that activities are executed in accordance with contractual terms and conditions.
• Conduct audits and toll plaza assessments to ensure compliance with technical, financial and quality requirements stipulated in the contract.
• Prepare monthly forecast and monitor expenditure of funds for CTROM toll operations/other projects.
• Monitor financial performance to ensure project remains within budget. Review scope of work and potential impact on the budget and request additional funds if necessary.
• Verify payment certificates prior to approval for payment.
• Liaise with local communities and propose community development projects to management.
• Cultivate and maintain good working relationships with key stakeholders, consultants and contractors.
• Ensure all required project documentation is electronically uploaded into the records management system and/or submitted for physical storage.

Management of CTROM toll plaza operations

• Manage and oversee the CTROM toll plaza operations and performance through regular meetings with consultants and contractors.
• Monitor and evaluate toll plaza traffic and revenue.
• Monitor and report on traffic growth and technical issues on toll systems compliance.
• Analyse identified risks and develop risk response plans.
• Support and direct Customer Relationship Management at toll plazas, in conjunction with Toll Customer Service Specialist.
• Address toll related queries from public, tip-offs or auditors.
• Responsible for toll system relaxations/deviations.
• Oversight of Electronic Toll Collection at plazas, including interoperability optimization.
• Identify and manage implementation of energy efficiency initiatives.
• Manage day-to-day operational activities related to concessions.
• Develop and distribute CTROM toll operations reports to management.

CTROM technical support & advisory
• Provide technical advisory services on all SANRAL projects that involve toll facility development and operations (for both CTROM and ORT).
• Support with the maintenance of CTROM policies, procedures and specifications.
• Document and share knowledge and lessons learnt with colleagues across the business.
• Participate in the relevant functional working groups for tolling within SANRAL / Nationally / Internationally as and when required.

EMPLOYMENT REFERENCE CHECKS

Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks
a consent form needs to be completed and signed by the applicant. As an applicant for this position, you authorize SANRAL to process all the information
provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.

Please note that this is a confidential document and is intended for internal use by SANRAL’s Human Resources department only.

EMPLOYMENT EQUITY
Appointments will be made in accordance with SANRAL’s Employment Equity plan.

SANRAL reserves the right not to fill any position.
Only shortlisted candidates will be contacted.

Click here to apply

We wish you all the best with your applications