DEPARTMENT OF HOME AFFAIRS

The Department of Home Affairs (DHA) seeks to hire patriotic, professional, passionate and talented
individuals to form part of a new leadership team, equipped with the right skills to facilitate the
transformation of Home Affairs into a digital-first, world-class organisation. If you are committed to
delivering on the Medium-Term Development Plan’s priorities through digital transformation, ascribe to
the Department’s shared value set, have what it takes to deliver on the needs of DHA Clients with the
highest levels of dignity, integrity and innovation, and your credentials meet the requirements of any of
the following positions, kindly respond before the closing date.

CLOSING DATE : 21 June 2026

NOTE : The DHA is a merit-based, equal opportunity and affirmative action employer.
In line with its commitment to promoting representivity, in the filling of entrylevel positions preference may be given to locally based candidates on grounds
of affordability as well as to (unemployed) youth and the DHA’s interns and
learners who have successfully completed their respective skills development
programmes. In the filling of all posts, preference may be afforded to persons
with disabilities, and in respect of SMS-level posts, to women. Persons falling
in these categories and who meet the post requirements are preferred. The
DHA complies with the Protection of Personal Information Act, 2013 (Act No. 4
of 2013). Applicants’ personal information will be used for recruitment
purposes, retained where required for audit, and safeguarded against
unauthorised disclosure, except where legally required. Submission of an
application constitutes consent to such processing. Applications must be
submitted online at https://erecruitment.dha.gov.za sent to the correct address
specified at the bottom of the posts, on or before the closing date, accompanied
by a fully completed Application for Employment Form (New Z83, effective from
1 January 2021), obtainable at www.dpsa.gov.za, citing the correct post
number and job title, and a comprehensive CV (citing the start and end date
dd/mm/yy), job title, duties performed and exit reason for each employment
period to be considered, as well as the details of at least two contactable
employment references (as recent as possible), regardless of online or manual
submission. All shortlisted candidates, including SMS, shall undertake two preentry assessments. One will be a practical exercise to determine a candidate’s
suitability based on the post’s technical and generic requirements and the other
must be an integrity (ethical conduct) assessment. Shortlisted candidates will
also be required to submit a copy of their ID document, a valid driver’s license
(if specified as a job requirement), relevant educational qualifications / RPL
certificates / Academic Transcripts of completed qualifications, and Acting
letters as directed. Furthermore, applicants who possess (a) foreign
qualification(s), are required to submit the evaluated results of such
qualifications, as received from the South African Qualifications Authority
(SAQA); will be subjected to an interview, various relevant tests and
assessments, and employment suitability checks (credit, criminal, citizenship,
qualifications, and employment references including verification of exit
reasons, and conducting business with State). Once appointed, serving of a
prescribed probation period, and obtaining of a security clearance appropriate
to the post, will be required. Correspondence between the Department and
candidates will be limited to shortlisted candidates, Only

POST 18/62 : DEPUTY DIRECTOR: BUSINESS PARTNERING (8 POSITIONS)

SALARY : R932 292 – R1 098 195 per annum (Level 11). (An all-inclusive salary package)
CENTRE : Provincial Manager’s Office: Eastern Cape Ref No: HRMC 29/26/1a (1 Post)
: Provincial Manager’s Office: Free State Ref No: HRMC 29/26/1b (1 Post)
: Provincial Manager’s Office: Gauteng Ref No: HRMC 29/26/1c (1 Post)
: Provincial Manager’s Office: Limpopo Ref No: HRMC 29/26/1d (1 Post)
: Provincial Manager’s Office: Mpumalanga Ref No: HRMC 29/26/1e (1 Post)
: Provincial Manager’s Office: North West Ref No: HRMC 29/26/1f (1 Post)
: Provincial Manager’s Office: Northern Cape Ref No: HRMC 29/26/1g (1 Post)
: Provincial Manager’s Office: Western Cape Ref No: HRMC 29/26/1h (1 Post)

REQUIREMENTS : An undergraduate qualification in Human Resource Management, Public
Administration, Public Management, Human Resource Development, Labour
Relations, Industrial or Organisational Psychology or Relations, Organisational
Development, Business Administration, Business Management, or a Social
Science qualification related to Human Resource Management or
Development at NQF level 6 as recognized by SAQA. 3 years experience in
Junior Management / Assistant Director level in a Human Resources
Management or Human Resources Development environment is required.
Knowledge of Employee Relations. Awareness of Employee Wellness
practices. Knowledge of PERSAL. Knowledge of all relevant Departmental
Legislations and prescripts. Knowledge of the Public Service Regulatory
Framework. Knowledge of Human Resource Information Systems (HRIS).
Knowledge of Government Employee Pension Fund (GEPF). Knowledge of
Skills Development Act. Knowledge of DPSA guidelines. Excellent abilities and
experience in project management, project optimization, and the use of online
systems. A valid drivers’ license. Willingness to travel and work extended
hours. Required skills and competencies: Project Management. Service
Delivery Innovation. Client Orientation and Customer Focus. People
management and empowerment. Decision Making. Financial Management.
Accountability. Business Continuity. Research and Learning. Policy formulation
and interpretation. Planning and Organising. Knowledge Management.
Influencing and Networking. Attention to detail. Process analysis and
improvement. Conflict resolution and management. Presentation Skills.
Interpersonal skills. Communication skills Strong Analytical skills. Computer
Literacy. Patriotism, Honesty, Integrity and Accountability.

DUTIES : The successful candidates will be responsible for, amongst others, the
following specific tasks: Coordinate and monitor staff mobility, conditions of
services and service benefits processes in the Province. Coordinate and
monitor the recruitment and selection process of the new employees (i.e
advertisement, selection and onboarding). Monitor the implementation of all
staff mobility (recruitment, temporary reassignments, secondments, transfers
and acting arrangement), as well as conditions of service and service benefits
processes. Coordinate, monitor and ensure consistent application of staff
mobility (recruitment, temporary re-assignments, secondments, transfers and
acting arrangements), conditions of service and service benefits regulatory
frameworks, policies and procedures. Coordinate and monitor conditions and
services i.e leave including temporary incapacity leave and termination of
services matters. Manage and ensure administration of service benefits, i.e
Housing, salary, and overtime application and payments processes.
Coordinate and monitor HR Management Information Systems in the Privince
i.e PERSAL, and HR Registry. Manage Performance Management, HR
Transformation and Culture Change processes in the Province. Coordinate the
implementation of employee relations, health and wellness matters in the
Provinces. Develop, coordinate and monitor the implementation of Human
Resource Development programmes in the Provinces. Develop and
implementation of policy and procedure, directive and regulations. Ensure
effective and efficient management of human, physical and financial resources
within the Unit Coach and guide staff on best practices and compliance with
regulatory requirements.

ENQUIRIES : Ms P Reddy, Tel No: (012) 406 6263 / 060 976 7508
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be
submitted online at https://erecruitment.dha.gov.za or sent to the correct
address specified as follows:-
Eastern Cape: Physical address: 11 Hargreaves Avenue, King William’s Town,
5600
Free State: Physical Address: 41 Charlotte Maxeke Street, Bloemfontein 9301
Gauteng: Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De
Korte Street,
Limpopo: Physical Address: 89 Biccard Street, Polokwane, 0699
Mpumalanga: Physical Address: 29 Bester Street, Nelspruit, 1200
North West: Physical Address: Cnr Sheppard and Carrington Street,
Mafikeng, 2745
Northern Cape: Physical Address: Quantum Leap Building, 69 Du Toitspan
Road, Kimberley, 8300
Western Cape: Physical Address: 4th Floor Fair Cape Building, 56 Barrack
Street, Cape Town, 8000

POST 18/63 : DEPUTY DIRECTOR: LABOUR RELATIONS, REF NO: HRMC 29 /26/2

(This is a re-advertisement, Candidates who have previously applied, and are
still interested, are kindly requested to re-apply).
SALARY : R932 292 – R1 098 195 per annum (An all-inclusive salary package) (Level 11).
CENTRE : Head Office: Tshwane, Directorate: Employee Relations

REQUIREMENTS : An undergraduate qualification in Employment Relations, Industrial Relations,
Industrial or Organisational Psychology, Labour Relations, Labour Law, Law,
Public Management, Public Administration or Human Resource Management
at NQF level 6 as recognized by SAQA. 3 years experience in a Junior
Management / Assistant Director level in a Labour Relations environment is
required. Extensive experience in a Labour Relations environment is required.
Experience in management of collective agreement. Experience in resolving
disputes, mediating conflicts, and representing the employer in negotiations.
Collective Bargaining, CCMA and Labour court processes. Knowledge of the
Labour Relations Act. Knowledge of the Labour Relations Framework for the
Public Services. Knowledge of Public Service the Resolutions and all Collective
Agreements reached in the Bargaining Council. Knowledge of Basic
Conditions of Employment Act. Knowledge of the Public Service Regulations.
Knowledge of Statutory Dispute Resolution structures. Knowledge of the Public
Finance Management Act and Treasury Regulations. Knowledge of the South
African Constitution. Knowledge of Departmental Regulatory Framework, as
well as Government Structures. Knowledge of Human Resources legislation
and prescripts. Knowledge of Employment contracts. Excellent abilities and
experience in project management, project optimization, and the use of online
systems. A valid drivers’ license. Willingness to travel and work extended
hours. Required skills and competencies: People management and
empowerment. Expenditure Management. Business Continuity. Excellent
Negotiation skills. Program and project management. Decision Making.
Presentation Skills. Business report writing. Problem Solving and Analysis.
Facilitation skills. Ability to meet deadlines. Influencing and Networking.
Planning and Organizing. Accountability. Communication skills. Interpersonal
skills. Research skills. Ability to work under severe pressure. Conflict and
dispute resolution. Service delivery innovation Stakeholder Relations (Internal
and External). Computer Literacy. Patriotism, Honesty, Integrity and
Accountability.

DUTIES : The successful candidates will be responsible for, amongst others, the
following specific tasks: Coordinate misconduct and disciplinary processes in
the Department. Coordinate the development of effective strategies, solutions,
and tools for managing complex employee relations issues, policies, and case
management systems. Ensure the implementation of all arbitration awards as
well as labour courts judgements. Coordinate and advise on the resolution of
high-risk and sensitive employee relations matters, including workplace
investigations and conflict resolution. Coordinate and monitor employee
relations matters, including interpretation of policies, labour law, and best
practice. Provide expert advice on labour relations legislative framework
(related to misconduct). Represent the Department at disciplinary hearings,
arbitrations and labour relations Forum. (i.e. GPSSBC, PSCBC, CCMA Internal
Forums ect.). Coordinate the implementation of fair labour practices in
accordance with the Labour Relations Act and other relevant legislative
frameworks. Coordinate and monitor preparation of appeal documents for
referral to the Executive Authority and implement the appeals outcomes.
Coordinate and monitor misconduct, disciplinary, information sessions and
workshops. Coordinate and monitor labour disputes in collaboration with legal
services on litigation related cases as and when required. Work closely with
the Director on internal procedures and external interventions with third parties
on dispute resolution matters. Build and maintain partnerships and constantly
liaise with internal and external stakeholders on labour-related matters
including recognised Trade Unions. Provide training and advocacy on labour
relations related matters in the Department. Evaluate the effectiveness and
impact of awareness raising and draft reports (weekly/ monthly and annual)
and submission regarding misconduct/ disciplinary, grievances and disputes
matters to relevant structures. Coordinate the resolution of grievances in the
Department. Coordinate collective bargaining programmes within the
Department. Build and sustain collaborative relationships within internal and
external stakeholders. Ensure the implementation of effective risk and
compliance management practice. Ensure effective and efficient management
of human, physical and financial resources within the Unit. Coach and guide
staff on best practices and compliance with regulatory requirements.

ENQUIRIES : Head Office: Ms V Motshegoe, Tel No: 012 406 4252
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be
submitted online at https://erecruitment.dha.gov.za or
hrrecruitment@dha.gov.za

POST 18/64 : DEPUTY DIRECTOR: REVENUE MANAGEMENT, REF NO: HRMC 29/26/3

SALARY : R932 292 – R1 098 195 per annum (An all-inclusive salary package) (Level 11).
CENTRE : Head Office: Tshwane, Directorate: Revenue Management

REQUIREMENTS : An undergraduate qualification in Financial Accounting, Finance Management,
or Economics at NQF Level 6 as recognized by SAQA. Three (3) Years’
experience in an Assistant Director / Junior Management level in a Revenue
Management environment is required. Knowledge of public security, Including
the Minimum Information Security Standards Act (MISS). Knowledge of the
Public Service Regulations Act. Knowledge of the Public Finance Management
Act. Knowledge of the South African Constitution, Understanding of
departmental legislation as well as Human Resources legislation and
prescripts. Knowledge of the National Treasury Regulations. Knowledge of the
planning and budgeting process and related activities. Knowledge of the
Revenue Management Act. Knowledge of the Standard Chart of Accounts
(SCoA). A valid drivers’ license is an added advantage. Willingness to travel
and work extended hours. enquired skills and competencies: Strategic
capability and leadership. Service Delivery Innovation. Client Orientation and
Customer Focus. Service delivery innovation. People Management and
Empowerment. Revenue management. Financial reporting. Knowledge
management. Change management. Programme and Project Management.
Decision Making. Communication skill. Knowledge management. Budget
planning and cost control. Business report writing. Influencing and networking.
Problem Solving and Analysis. Communication. Negotiation skills. Numerical
skills. Presentation skills. Planning and Organising skill. Interpersonal skill.
Document management skills. Excellent communication and stakeholder
engagement. Computer Literacy. Patriotism, Honesty and Integrity.

DUTIES : The successful candidate will be responsible for, amongst others, the following
specific tasks: Coordinate and monitor revenue collection in Local Offices and
Ports of Entries. Ensure the development and coordination of income and
revenue collection strategies. Manage and monitor processes related to the
reconciliation of revenues generated. Coordinate the identification of trends
and challenges in the Local Offices and Ports of Entries of revenue and income
collection. Oversee the constant updating of systems pertaining to outstanding
and settled fines from various Local Offices and Ports of Entries. Coordinate
trust account regarding Immigration Control Account related to Airline fines.
Ensure the coordination of annual revenue budget. Coordinate the
consolidation of the actual revenue reporting from Local Offices and Ports of
Entries. Maintain all departmental debtors including penalties and fines as
prescribed by the Immigration Services Act. Coordinate the implementation of
revenue statutory frameworks, processes and procedures in line with Treasury
Regulations and Public Finance Management Act (PFMA). Ensure the
management of revenue collection monitoring and control. Provide advice on
revenue generated and alerting on special circumstances or concerns.
Coordinate revenue management processes and procedures in Local Offices
and Ports of Entry (POE). Develop and implementation of policy and
procedure, directive acts and regulations. Establish, maintain and ensure a
good working relationship with the department and relevant stakeholders.
Implement effective risk and compliance in line with the relevant legislative
prescripts. Ensure effective and efficient management of human, physical and
financial resources within the Unit. Coach and guide staff on best practices and
compliance with regulatory requirements.

ENQUIRIES : Head Office: Ms N Mnisi, Tel No: 012 406 4238
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be
submitted online at https://erecruitment.dha.gov.za or
financerecruitment@dha.gov.za

POST 18/65 : ASSISTANT DIRECTOR: AMENDMENTS AND RECTIFICATION, REF NO: HRMC 29/26/4

SALARY : R605 742 – R713 535 per annum (A Basic Salary) (Level 10).
CENTRE : Head Office: Tshwane, Directorate: Amendments and Rectification

REQUIREMENTS : An undergraduate qualification in Operations Management, Public
Management, Administration or Business Management, at NQF Level 6 as
recognized by SAQA. Three (3) Years’ experience as a Supervisor in
operations in a client or customer services environment is required.
Knowledge of the South African Citizenship Act, 1995. Extensive knowledge of
the South African Passport and Travel Documents Acts, 1994. Understanding
of the Immigration Act and Refugee Act. Knowledge of migration patterns and
population movement within South Africa. Understanding of the departmental
legislation and Human Resources prescripts, LRA, BCEA. Knowledge of the
South African Constitution and Public Service Regulations Act. Comprehensive
understanding of Legislation, Policies and Prescripts governing Public
Administration. Knowledge of Policy Development and Government Protocol.
A valid drivers’ license is an added advantage. Willingness to travel and work
extended hours. Required skills and competencies: Strategic Capability and
Leadership Execution. Strategic Planning and Strategic Management. Service
Delivery Innovation. Client Orientation and Customer Focus. People
Management and Empowerment. Financial Management. Honesty and
Integrity. Programme and Project Management. Change Management.
Communication. Knowledge Management. Problem Solving and Analysis.
Business Report Writing. Influencing and Networking. Planning and
Organising. Accountability. Data Analysis. Policy Analysis and Interpretation.
Process Analysis and Improvement. Corruption Measures and Principles.
Presentation skills. Interpersonal skill. Communication skill. Planning and
Organising skill. Computer literacy skill. Decision making skill. Patriotic,
Honesty, Integrity and Accountability.

DUTIES : The successful candidate will be responsible for, amongst others, the following
specific tasks: Facilitate and oversee the processing of applications for the
amendment and rectification of personal particulars recorded on the NPR.
Ensure all amendment and rectification processes comply with legislative
prescripts, regulations, and DHA policies. Implement and monitor quality
assurance and verification controls to prevent errors, duplications, and irregular
amendments. Coordinate service delivery between front-office and back-office
environments to ensure timely and accurate finalisation of cases. Manage and
resolve complex, sensitive, or escalated amendment and rectification cases.
Oversee the utilisation of automated systems and digital platforms to support
data integrity and efficient processing. Maintain accurate records, dashboards,
and performance reports on amendment and rectification transactions.
Escalate all irregularities and suspected fraudulent activities to management
or Counter Corruption and Security in accordance with prescribed procedures.
Stakeholder Engagement and Intergovernmental Coordination. Policy
Development, Governance, and Operational Oversight. Risk Management,
Compliance, and Quality Assurance. Ensure effective and efficient
management of human, physical and financial resources within the Unit. Coach
and guide staff on best practices and compliance with regulatory requirements.

ENQUIRIES : Head Office: Ms R Masemola, Tel No: 012 406 4156
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be
submitted online at https://erecruitment.dha.gov.za or
civicsrecruitment@dha.gov.za

POST 18/66 : ASSISTANT DIRECTOR: LABOUR RELATIONS, REF NO: HRMC 29/26/5 (2 POSITIONS)

(This is a re-advertisement, Candidates who have previously applied, and are
still interested, are kindly requested to re-apply).
SALARY : R487 197 – R573 897 per annum (A basic salary) (Level 9)
CENTRE : Head Office: Tshwane, Directorate: Employee Relations

REQUIREMENTS : An undergraduate qualification in Employment Relations, Industrial Relations,
Industrial or Organisational Psychology, Labour Relations, Labour Law, Law,
Public Management, Public Administration or Human Resource Management
at NQF level 6 as recognized by SAQA. 3 years’ experience as a Labour
Relations Officer / Practitioner is required. Experience in a labour relations
environment is required. Knowledge of the Labour Relations Act. Knowledge
of the Labour Relations Framework for the Public Services. Knowledge of
Public Service Resolutions and all Collective Agreements reached in the
Bargaining Council. Knowledge of the Basic Conditions of Employment Act.
Knowledge of the Public Service Regulations. Knowledge of Statutory Dispute
Resolution structures. Knowledge of Investigation techniques and
methodology. Knowledge of the South African Constitution. Knowledge of
Departmental Regulatory Framework, as well as Government Structures.
Knowledge of Human Resources legislation and prescripts. A valid drivers’
license. Willingness to travel and work extended hours Required skills and
competencies: Negotiation skills. Program and project management. Decision
Making. Presentation Skills. Business report writing. Problem Solving and
Analysis. Facilitation skills. Ability to meet deadlines. Influencing and
Networking. Planning and Organizing. Accountability. Communication skills.
Interpersonal skills. Research skills. Ability to work under severe pressure.
Conflict and dispute resolution. Service delivery innovation Stakeholder
Relations. Patriotism, Honesty, Integrity and Accountability.

DUTIES : The successful candidates will be responsible for, amongst others, the
following specific tasks: Facilitate misconduct and disciplinary processes in the
Department. Facilitate and implement the development of effective strategies,
solutions, and tools for monitoring complex employee relations issues, policies,
and case management systems. Implement all arbitration awards as well as
labour courts judgements. Facilitate and advise on the resolution of high-risk
and sensitive employee relations matters, including workplace investigations
and conflict resolution. Facilitate and monitor employee relations matters,
including interpretation of policies, labour law, and best practice. Facilitate,
monitor discipline management performance and ensure compliance with
disciplinary codes. Provide expert advice on labour relations legislative
framework (related to misconduct). Represent the Department at disciplinary
hearings, arbitrations and labour relations Forum. (I.e. GPSSBC, PSCBC,
CCMA and Internal Forums ect.) when required. Facilitate the implementation
of fair labour practices in accordance with the Labour Relations Act and other
relevant legislative frameworks. Facilitate and monitor preparation of appeal
documents for referral to the Executive Authority and implement the appeals
outcomes. Facilitate and conduct misconduct, disciplinary, information
sessions and workshops. Facilitate and implement labour disputes in
collaboration with legal services on litigation related cases as and when
required. Work closely with the Deputy Director on internal procedures and
external interventions with third parties on dispute resolution matters. Build and
maintain partnerships and constantly liaise with internal and external
stakeholders on labour-related matters with recognised Trade Unions. Provide
training and advocacy on labour relations related matters in the Department.
Draft reports (weekly/ monthly and annual) and submission regarding
misconduct/ disciplinary, grievances and disputes matters to relevant
structures. Facilitate the resolution of grievances in the Department. Facilitate
collective bargaining programmes within the Department. Build and maintain
effectiveness relationship with internal and external stakeholders to enhance
service delivery. Ensure the implementation of effective risk and compliance
management practices. Ensure effective and efficient management of human,
physical and financial resources within the Unit. Coach and guide staff on best
practices and compliance with regulatory requirements.

ENQUIRIES : Head Office: Ms N Mnisi, Tel No: 012 406 4238
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be
submitted online at https://erecruitment.dha.gov.za or
hrrecruitment@dha.gov.za

POST 18/67 : SENIOR FINGERPRINT EXPERT: POST RECEIPT AND PREPROCESSING, REF NO: HRMC 29/26/6

SALARY : R413 001 – R 486 501 per annum (A basic salary) (Level 8).
CENTRE : Head Office: Brits Storage, Division: Preparations and Pre-Processing

REQUIREMENTS : An undergraduate qualification in Public Administration, Public Management,
Operations or Business Management at NQF level 6 as recognized by SAQA.
Two (2) years’ experience in a Customer Service, Civic Services or a in depth
knowledge of Fingerprints. Drafting of 212 statements and court
representation. Basic Knowledge of Public Service Regulations. Knowledge of
the Departmental Legislation and Prescripts (Civic Services). Knowledge and
understanding of the verification process. Basic knowledge of the Human
Resource Regulatory Framework. Willingness to work extended hours
Required skills and competencies: Service delivery. Client and customer
relations. Analytical skills. Planning and Organising. Strong Customer focus.
Conflict Resolution. Problem Solving. Ability to think and act quickly. Problem
solving and analysis. Report Writing. Colour vision and hearing. Basic Ability to
understand and follow camera scripts. Physical strength to carry heavy
equipment and stamina. Report writing. Basic image editing skills.
Communication skills. Patriotism, Honesty, Integrity and Accountability.

DUTIES : The successful candidates will be responsible for, amongst others, the
following specific tasks: Supervise and implement the processing of all
processes and operational activities of the post receipt and pre-processing
within the unit. Ensure and implement the post receipt and pre-processing by
following the correct processes and procedure in the unit. Implement quality
assurance strategies on completion and dispatching of Identity documents.
Ensure the post receipt and pre-processing of the application according to
requirements. Ensure the post receipt and pre-processing of quality with regard
to the application. Liaise with Government Printing Works and other
stakeholders to ensure quality and timeous delivery of services. Ensure that
timely and compliant filing and/or disposal of undelivered, or incomplete
Identity Documents. Resolve technical or practical issues from employees and
escalate complex matters to the Supervisor. Supervise and implement post
receipt and pre-processing of application by following the right processes and
procedures. Maintain good relationships with clients and stakeholders.
Implement effective risk and compliance in line with the relevant practices.
Ensure the implementation of policies, procedures. Ensure effective and
efficient management of human, physical and financial resources within the
Unit. Coach and guide staff on best practices and compliance with regulatory
requirements.

ENQUIRIES : Head Office: Ms R Masemola, Tel No: 012 406 4156
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be
submitted online at https://erecruitment.dha.gov.za or
civicsrecruitment@dha.gov.za

POST 18/68 : CIVIC SERVICES CLERK: BIRTHS AND DEATHS, REF NO: HRMC 29/26/7

SALARY : R280 278 – R330 162 per annum (A Basic Salary) (Level 6).
CENTRE : Head Office: Tshwane, Sub- Directorate: Births and Deaths

REQUIREMENTS : An undergraduate qualification in Public Administration, Public Management,
Operations or Business Management at NQF Level 6 as recognized by SAQA.
One (1) Years’ relevant experience in in administrative, clerical or client service
environment is required. Knowledge of Births and Deaths Registration.
Knowledge and understanding of the Departmental Legislations and Prescripts
(Civic Services). Basic knowledge of Human Resource Regulatory Framework.
Basic knowledge of Public Service Regulations. Required skills and
competencies: Client Orientation and Customer Focus. People Management
and Empowerment. Records Management. Change management. Knowledge
management. Budget planning and cost control. Financial reporting.
Influencing and networking. Attention to detail. Business report writing. Conflict
resolution. Problem solving and analysis. Presentation skill. Interpersonal skill.
Communication skill. Planning and Organising skill. Decision making skill.
Negotiation skill. Computer literacy. Patriotic, Honesty, Integrity and
Accountability.

DUTIES : The successful candidate will be responsible for, amongst others, the following
specific tasks: Administer the birth and death applications at the back office for
DHA Clients. Receive, capture, verify, and process birth and death applications
accurately and timeously in accordance with prescribed legislation, policies,
procedures, and service delivery standards. Verify the authenticity and
completeness of supporting documents to ensure data integrity, prevent fraud,
and comply with regulatory requirements. Capture, update, and maintain birth
and death records on the relevant DHA systems to ensure accurate, secure,
and up-to-date population records. Assist with the submission of requests for
documentation from stores through EDMS or manual requests. Administer the
implementation of back-office process steps for birth and death applications of
all DHA Clients. Liaise with Civics Front Office staff regarding status of
applications or feedback on processing of applications. Perform end of day
duties to ensure effective capturing of performance statistics where required
by management. Administer birth and death applications are implemented
within targeted turnaround times. Assist with the verification of Identity
Documents (ID) Numbers for birth and death certificates. Ensure that ID
numbers are allocated effectively to applications for Birth Registrations.
Timeously notify Local Offices to action printing of unabridged certificates and
update the system as required. Identify, report, and mitigate risks, irregularities,
and suspected fraudulent activities in line with DHA risk management and
compliance frameworks. Maintain good relationships with clients and
Stakeholders. Implement effective risk and compliance in line with the relevant
practices. Ensure effective and efficient management of human, physical and
financial resources within the Unit.

ENQUIRIES : Head Office: Mr S Tshabalala, Tel No: 012 406 4117
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be
submitted online at https://erecruitment.dha.gov.za or sent to the correct
address specified as follows:-Head Office, Hallmark Building: Physical
address: 230 Johannes Ramokhoase Street, Pretoria, 0001

POST 18/69 : CIVICS SERVICES CLERK: DUPLICATES, REF NO: HRMC 29/26/8

SALARY : R280 278 – R330 162 per annum (Level 6). (A Basic Salary)
CENTRE : Head Office: Brits Storage, Division: Duplicates

REQUIREMENTS : An undergraduate qualification in Operations Management, Public
Management or Business Management, at NQF Level 6 as recognized by
SAQA. One (1) Years’ relevant experience in in administrative, clerical or client
service environment is required. Knowledge and understanding of the
Departmental Legislations and Prescripts. Basic knowledge of the Human
Resource Regulatory Framework. Basic knowledge of Public Service
Regulations. Required skills and competencies: Effective Organising.
Teamwork. Influencing and Networking. Attention to detail. Conflict Resolution.
Basic report writing. Time Management. Problem Solving skill. Communication
skill. Interpersonal skill. Anaytical skill. Computer and digital literacy skills.
Decision Making skills. Patriotic, Honesty, Integrity and Accountability.

DUTIES : The successful candidate will be responsible for, amongst others, the following
specific tasks: Provide the effective daily operation of the Duplicate in the unit.
Scrutinize and verify applications on track and trace for investigation of the
possible duplicate cases by following information on NPR on various functions.
Create files of newly identified duplicate cases and request all relevant
documents relates to the case from various Sections e.g Birth, Fingerprint,
marriage records. Scan the application on track and Trace for the deletion of
on ID number and issue the ID. Sort received documents according to the
relevant identity number. Position message on NPR to indicate that the case is
under attention. Verify the allocation of a new ID number in case of duplication
and share the ID number. Ensure that fingerprints as well as the photograph
on the application form match fingerprints/ photograph captured on HANIS and
or paper fingerprint records. Compare and investigate multiple ID numbers, two
or more people sharing the same ID numbers on the record register. Make
photocopies of the approved report, confirmation letter, application form, and
all relevant supporting documents. Compile a report and motivate on the
removal of duplicate ID numbers. Update the NPR message for tracking the
case and make a printout of the duplicate cases. Scan back to data for the
issuing of the identity document. Ensure that the renouncement letter is signed
by the applicant and is filed for the record purposes. Submit a typed letter to
the immediate Supervisor to verify the correctness and sign off. Make a
photocopy of the signed confirmation letter and attach it to the application with
a printout of the newly allocated ID number. Implement policies and procedures
in line with the approved Framework. Ensure effective and efficient
management of human, physical and financial resources within the Unit.

ENQUIRIES : Head Office: Mr S Tshabalala, Tel No: 012 406 4117
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be
submitted online at https://erecruitment.dha.gov.za or sent to the correct
address specified as follows:-Head Office, Hallmark Building: Physical
address: 230 Johannes Ramokhoase Street, Pretoria, 0001

We wish you all the best with your applications