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First Line Manager: Operations | Foods
Closing Date
2026/06/17
Reference Number
WWL260605-10
Job Title First Line Manager: Operations | Foods
Job Type Full Time
Business Unit Supply Chain & Logistics
Location – Country South Africa
Location – Province Western Cape
Location – Town / City Cape Town
Location Description Montague Gardens
Minimum Education Level Grade 12 | National Certificate
Job Advert Summary Join Woolworths as a First Line Manager: Operations within our Supply Chain and Logistics team, where your leadership drives operational excellence. Based in our dynamic operations hub, you will manage and optimize key processes including receiving, picking, despatch, and inventory management to exceed service levels while controlling costs. You will lead a dedicated team, champion continuous improvement, and build strong stakeholder relationships across transport, trunking, cross-docking, and equipment centers. Woolworths offers a progressive environment embracing innovation and sustainability, with a strong focus on staff development, diversity, and inclusion. Ideal candidates have a Grade 12 education, supervisory experience in supply chain or retail FMCG, and a passion for delivering exceptional customer service. Elevate your career by contributing to Woolworths’ commitment to quality, safety, and operational success. Apply today to be part of a company where your skills make a real difference.
Minimum Requirements
Grade 12 certificate is compulsory
Three-year Logistics/Commerce/Supply Chain Management diploma is compulsory
What experience (e.g. previous exposure) does the job require?
Relevant management or supervisory training in supply chain or operations.
3 years relevant Supply Chain working experience in a managerial function is compulsory
Quality assurance background advantageous e.g. Six Sigma
Experience in Retail/FMCG environment advantageous
Strong understanding of logistics and distribution processes including receiving, picking, despatch, and inventory management.
Proficiency in performance management systems and employee relations procedures.
Ability to lead teams, manage resources effectively, and drive continuous improvement initiatives.
Customer service mindset with capability to build strong stakeholder relationships.
Ability to work flexible hours and perform under pressure while maintaining attention to detail.
Duties and Responsibilities
Manage and optimize operational processes including receiving, picking, despatch, and inventory to meet service levels and cost targets.
Lead and develop a high-performing team through coaching, feedback, and performance management.
Ensure compliance with company policies, procedures, and relevant legislation, including OHASA and SHE programmes.
Build and maintain strong relationships with stakeholders such as Transport, Trunking, Cross-Docking, and Equipment Centres.
Utilize resources effectively by planning staffing, equipment, and consumables to support operational excellence.
Drive continuous improvement initiatives aligned with the business unit’s operating plan and scorecard objectives.
Prepare timely and accurate reports to support transactional excellence and informed decision-making.
Support talent management through succession planning, reward recognition, and employee relations management.
Demonstrate a customer service mindset to ensure high-quality service delivery to internal and external customers.
Work flexible hours and maintain performance under pressure while ensuring attention to detail.
Click here to apply
First Line Manager – Online Fulfilment Centre
Closing Date
2026/06/15
Reference Number
WWL260604-30
Job Title First Line Manager – Online Fulfilment Centre
Job Type Full Time
Business Unit Supply Chain & Logistics
Location – Country South Africa
Location – Province Western Cape
Location – Town / City Cape Town
Location Description Wynberg
Minimum Education Level Grade 12 | National Certificate
Job Advert Summary Join Woolworths as a First Line Manager at our Fulfilment Centre, where you will lead and manage operational processes to achieve excellence and meet service levels cost-effectively. Reporting to the Operations Manager, you will drive team performance using scorecards and continuous improvement strategies. Your role includes managing resources, ensuring compliance with processes and policies, and fostering strong relationships across all stakeholders. You’ll develop a high-performance culture through leadership, coaching, and talent management, while upholding Woolworths’ values and commitment to operational excellence. Candidates must have a Grade 12 certificate, at least three years’ supply chain management experience, and relevant supervisory training. Woolworths offers a dynamic work environment with opportunities for career growth in retail and FMCG sectors. Join us and make a meaningful impact while developing your career with a trusted and innovative employer.
Minimum Requirements
Grade 12 certificate is mandatory.
At least three years’ experience in supply chain management within a managerial or supervisory role.
Relevant management or supervisory training is required.
Diploma in logistics or commerce, or equivalent NQF level 6 advanced certificate/diploma is preferred.
Strong understanding of logistics, distribution processes, and supply chain operations.
Proven ability to manage resources, consumables, and operational assets efficiently.
Knowledge of process compliance, corporate governance, and relevant legislation (e.g. OHASA, SHE programme).
Competent in PC literacy, capable of capturing data and producing accurate reports.
Experience in retail or FMCG environments and quality assurance methodologies like Six Sigma is advantageous.
Ability to lead teams, foster high-performance culture, and handle employee relations effectively under pressure.
Duties and Responsibilities
Lead and manage daily operational processes to ensure achievement of service levels and cost targets.
Drive team performance using scorecards and continuous improvement methodologies such as INVOCOM.
Implement and monitor compliance with all operational procedures, including receiving, picking, and dispatch.
Manage resources effectively, including staffing, equipment, consumables, and technology, to optimize productivity.
Build and maintain strong relationships with internal and external stakeholders in line with Service Level Agreements.
Ensure accurate and timely reporting and administration for transactional and operational excellence.
Develop, coach, and motivate team members to build a high-performance culture aligned with company values.
Ensure adherence to corporate governance, company policies, and relevant legislation such as OHASA and SHE programmes.
Contribute to talent management initiatives, including performance management, succession planning, and employee relations.
Work flexibly and efficiently under pressure while maintaining attention to detail and customer service focus.
Click here to apply
We wish you all the best with your applications
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