Public Protector South Africa Vacancies:

1. Spokesperson
2. Assistant Manager: Graphic Design and Digital Marketing
3. Senior Manager: Complaints and Stakeholder Management

Spokesperson

Reference: PPSA 05/01/2024, Location: Pretoria, Head Office
All –Inclusive Package: R1,162 200.00 to R1, 365 411.00 per annum
(Fixed term contract linked to the term of the Public Protector)

Requirements :
A 4-year qualification in Law, Communications, Journalism, Public Relations or in any other related field • A minimum of 8 years relevant experience with 5
years of middle management experience of which 3 years must have been in the role of Spokesperson • Experience in strategic communication and stakeholder
management is a requirement • A valid driver’s license and willingness to travel •

Competencies and skills :
A dynamic, driven, outcomes oriented individual with excellent communication and interpersonal skills • Ability to identify issues relevant to the Institution and
the ability to write to an excellent standard • Excellent organisational and analytical skills are essential, along with Computer Literacy • Ability to communicate
in more than one language is preferred, whilst the ability to work under pressure and meet deadlines is vital • Be prepared to work long and irregular hours,
be committed to the principles, policies and programme of action of Public Protector South Africa and have a positive, attitude • A systematic self-starter who
displays excellent attention to detail, takes initiative and strives to improve own performance

Duties :
Provide support to the Public Protector and facilitate faster and improved service delivery through media engagement strategies and stakeholder liaison •
Drive issues through communication and maintain professional relationship with the media • Establish and maintain a positive media profile of the Public
Protector South Africa • Daily media monitoring and analysis in order to respond intelligently and rapidly to issues that affect the Public Protector South Africa Plan and facilitate quarterly media briefings • Participate in collective planning around communication and give media support • Communicate the Public Protector’s message to all relevant media • Conduct research for the Public Protector on issues pertaining to the mandate of the organization • Build relationships with stakeholders, manage media relations, and ensure accurate response to media enquiries •

Enquiries: Mr T Khunou on tel. (012) 366 7031

Note: All appointments will be done in terms of the Public Protector Act and a 12 month probation period which may be extended to 18 months will be applicable. The successful candidates will be expected to sign the secrecy declaration form and a performance agreement within 2 months of accepting the position.

All successful candidates will have to undergo security clearance and vetting.
The Public Protector South Africa reserves the right not to fill the vacancy.

Applications must be accompanied by a covering letter with a detailed CV, 3 contactable references, recently certified (within 6 months) copies of qualifications (matric certificates, certificates of qualifications), a valid Driver’s License (where required) and ID document.

Applications not complying with the above will be disqualified.

Correspondences will be limited to the short-listed candidates. Should you not be contacted within 2 months, please consider your application to be unsuccessful. The Public Protector South Africa is an equal opportunity, affirmative action employer and is committed to the achievement and maintenance
of representivity (race, gender and disability).

Preference will be given to the candidates whose appointment or promotion meets the requirements for Employment Equity representivity in the Institution

Please direct your application, stating the relevant reference number as follows:
For the attention of Mr T Khunou by email to Applications@pprotect.org
CLOSING DATE: 02 FEBRUARY 2024 @ 16:30

Assistant Manager: Graphic Design and Digital Marketing

Reference: PPSA 07/01/2024, Location: Pretoria, Head Office
All –Inclusive Package: R424, 104.00 – R496, 467.00 per annum plus benefits

Minimum Requirements:
A recognized three – year Bachelor’s Degree/National Diploma in Graphic Design/Multimedia/Videography/Photography/Visual Communication • A minimum
of 3 years relevant experience • Proficiency in PC software (ADOBE InDesign, Photoshop, Illustrator, CorelDraw), and PC based hardware • Proficiency in
audio-visual and editing programmes: Adobe Premier Pro,After Effects, Pro Tools, Audacity • Must be computer literate • Full understanding of all social media
platforms • A valid driver’s license is essential •

Competencies and skills:

• Computer literacy• Excellent communication skills both written and verbal • Analytical skills and pay attention to details • Creativity • Ability to maintain a high
  level of confidentiality • Basic knowledge of copyright restrictions • Demonstrating outstanding ability to correspond with colleagues, internal and external
  customers • Ability to manage many tasks at once and work against short deadlines • Ability to act independently and in a team• Ability to maintain high ethical
  standards, showing honesty & fairness in dealing with others and is reliable • Ability to work under pressure and also to work outside of the normal working
  hours • Ability to do self-training in new design software • Knowledge of design trends • Flexible and adaptive•

Duties:
Develop professional creative concepts for PPSA publications such as the Annual Report; Annual Performance Plan; Strategic Plan; Internal Newsletter;
external newsletter and educational material such as brochures; infographics; posters and booklets. Design and layout of artwork for brand touchpoints;
promotional items, vehicle branding and marketing collateral complying with PPSA Corporate Identity Manual and related principles• Liaise with printers on
the production of all institutional branding and publications • Manage multimedia content, including photographs, videos and digital platforms • Develop
interactive graphics for PPSA social media • Develop creative concepts for institutional campaigns, projects, events and exhibitions • Manage PPSA online
and digital branding • Contribute to the creation of creative marketing campaigns across social media, the PPSA website, email and all other digital platforms

• Drive PPSA brand awareness and lead generation through digital channels • Use digital platforms like blogs, social media, websites, email marketing and
  online display ads to generate leads and advertise PPSA services, information and products • Maintaining the PPSA brand’s online presence •

Enquiries: Ms L Motlhabi on tel. (012) 366 7103
Note: All appointments will be done in terms of the Public Protector Act and a 12 month probation period which may be extended to 18 months will be applicable.
The successful candidates will be expected to sign the secrecy declaration form and a performance agreement within 2 months of accepting the position.

All successful candidates will have to undergo security clearance and vetting.
The Public Protector South Africa reserves the right not to fill the vacancy.
Applications must be accompanied by a covering letter with a detailed CV, 3 contactable references, recently certified (within 6 months) copies of qualifications
(matric certificates, certificates of qualifications), a valid Driver’s License (where required) and ID document.
Applications not complying with the above will be disqualified.

Correspondences will be limited to the short-listed candidates. Should you not be contacted within 2 months, please consider your application to be
unsuccessful. The Public Protector South Africa is an equal opportunity, affirmative action employer and is committed to the achievement and maintenance
of representivity (race, gender and disability).

Preference will be given to the candidates whose appointment or promotion meets the requirements for Employment Equity representivity in the Institution

Please direct your application, stating the relevant reference number as follows:
For the attention of Ms. L Motlhabi by email to Applications01@pprotect.org

CLOSING DATE: 02 FEBRUARY 2024 @ 16:30

Senior Manager: Complaints and Stakeholder Management

Reference: PPSA 06/01/2024, Location: Pretoria, Head Office
All –Inclusive Package: R1,162 200.00 to R1, 365 411.00 per annum

Competencies :
A dynamic, driven, outcomes oriented individual with excellent communication and interpersonal skills • A systematic self-starter who displays excellent
attention to detail, takes initiative and strives to improve own performance • Excellent leadership skills • Excellent planning and coordination skills • Analytical
thinking and sound judgement • Passion for performance • Ability to negotiate and influence others • Facilitation and presentation skills • Report-writing skills •
Service delivery orientated • Ability to plan and manage budget • Competent in public speaking, leadership, management, problem solving, conflict and dispute
resolution

Requirements :
A SAQA recognised Bachelor’s degree (NQF7) in the field of Law, Marketing, Communications, Public Administration • A relevant postgraduate qualification
will be an added advantage • Accredited training certificates in Stakeholder Management and Communication • 8 years’ relevant experience of which 5 years
should have been at Middle Management level • Experience in working in a legal environment will be an added advantage •Knowledge and experience in
stakeholder management, International Relations and Communication.• Understanding of legal prescripts dealing with complaints resolution processes •
Relevant experience Customer Relations/Complaints handling, public awareness and community outreach work, marketing, events management, Call Centre
management • Proficiency in at least 3 of the indigenous languages will be an advantage • Good understanding of Cooperative Governance Frameworks •
Knowledge of strategic planning, financial management, project management, human resources management practices, change management principles and
outreach. • Valid driver’s license and excellent skills in computer packages •

Duties :
Manage the implementation of the Integrated Access and Stakeholder Management Strategy and Implementation Plan • Coordinate outreach and stakeholder
relations management and prepare reports thereon • Coordinate international relations and ensuring reporting • Develop/review strategies, policies and
programmes for implementation and management of case or complaint intake, preliminary assessment and customer service • Manage Intake, Assessments
and Customer Service • Manage Reception, Registry and Call Centre • Ensure the development and implementation of effective Customer Service
Management processes • Develop strategy to facilitate access to PPSA services by all communities • Assist in the execution of high-profile engagements •
Manage the finalisation of emergency matters in support of the Complaints Resolution Officer • Develop business intelligence reports on reported complaints. Manage Human and Financial Resources (asset management, human and financial resources).

Enquiries: Mr T Khunou on tel. (012) 366 7031

Note: All appointments will be done in terms of the Public Protector Act and a 12 month probation period which may be extended to 18 months will be applicable. The successful candidates will be expected to sign the secrecy declaration form and a performance agreement within 2 months of accepting the
position.

All successful candidates will have to undergo security clearance and vetting.
The Public Protector South Africa reserves the right not to fill the vacancy.

Applications must be accompanied by a covering letter with a detailed CV, 3 contactable references, recently certified (within 6 months) copies of qualifications (matric certificates, certificates of qualifications), a valid Driver’s License (where required) and ID document.

Applications not complying with the above will be disqualified.

Correspondences will be limited to the short-listed candidates. Should you not be contacted within 2 months, please consider your application to be unsuccessful. The Public Protector South Africa is an equal opportunity, affirmative action employer and is committed to the achievement and maintenance
of representivity (race, gender and disability).

Preference will be given to the candidates whose appointment or promotion meets the requirements for Employment Equity representivity in the Institution.
Please direct your application, stating the relevant reference number as follows:

For the attention of Mr T Khunou by email to Applications@pprotect.org

CLOSING DATE: 02 FEBRUARY 2024 @ 16:30

All the best with your applications