SBV Vacancies:

To apply, click on the link at the end of the posts and all the best with your applications.

1. CREDITORS CLERK (HOUGHTON)
2. NATIONAL HSSE COORDINATOR (HOUGHTON)
3. PEOPLE ARCHITECT (GAUTENG)
4. TECHNOLOGY INFRASTRUCTURE MANAGER (HOUGHTON)
5. BUSINESS INTELLIGENCE MANAGER (HOUGHTON)
6. SOFTWARE DEVELOPMENT MANAGER (HOUGHTON)
7. PERFORMANCE PRACTITIONER (GAUTENG)

CREDITORS CLERK (HOUGHTON)

Reference Number

CC0001

Description

Ensures that all transactions in area or responsibility are processed timeously

– On time generation of all entries in paying status from Procurement system for area under control (Accounts Payable, Imprest, Petty cash).
– Ensure the accuracy of all GL allocations.
– Review for items of Capital nature or prepaid items.
– Process journals to reallocate cost when GL allocations are incorrect.
– Review the accuracy and validity of all supporting documentation.
– Ensures that all invoices complies with the VAT regulations in order to claim VAT back.
– Escalate all outstanding entries that are not timeously loaded or receipted.

Payment and refund processing
  Responsible for:
– On time processing of all payments and refunds in area of control.
– Accuracy and completeness of payments.
– That all reconciliations that supports payments are in balance.
– All vendors are paid within payment terms.
– All Imprest and Petty cash accounts are refunded within timelines.
– All employee refunds are processed within timelines.
– All statutory payments are processed within timelines

Accruals an reallocations
– Raise accruals for all receipted open orders on procurement report.
– Raise accruals for all recurring expenses in area of control.
– Reverse accruals when payment is generated from procurement system. 

Reconciliations
– Responsible for Balance sheet recons for area of responsibility (Accrual accounts, Imprest and Petty cash accounts.
– Make sure only valid entries in Balance sheet recons and resolve reconciling items timeously.

General office administration
– Keeps record of all financial documentation for auditing purposes
– Ensure all Filling are done within agreed time frames

Adhoc
-Assist with any Adhoc duties as and when required

Requirements

External

– Matric with Accounting and/or Mathematics with a minimum pass rate of 60% or above for  these subjects, and

-Bcom or Diploma in Finance or Accounting

Internal

-Third year level actively studying for a Bcom or Diploma in Finance or Accounting

– Actively studying towards a 3 year tertiary financial qualification.

NATIONAL HSSE COORDINATOR (HOUGHTON)

Reference Number

NHSC05

Description

National Health and Safety Coordination

• Administration and management of general HSSE queries, redirecting queries to the HSSE team as required

• Support the development and implementation of HSSE policies, strategies, and programs

• Follow up with centres on HSSE inspections and closing out of HSSE audit and incident findings. Filing of relevant documentation

• Assist and advise employees in the completion of HSSE documentation

• Provide HSSE support and guidance to all SBV workplaces as required

• Accurately and timeously capture financial requests and invoices onto the designated SBV system

• Carry out centre HSSE inspections as per request based on standard checklist and present findings and action plans to mitigate risks to HSSE Manager

• Act as a champion in promoting HSSE change 

HSSE Reporting

• Verify that all templates on BMS are uploaded, current and accurate, escalating and resolving inaccuracies where required

• Report on all findings and action plans derived from the regular inspection of the National HSSE centre repository, following up where required.

• Consolidate monthly/quarterly HSSE performance reports for the HSSE Manager

• Monitor and record HSSE training expiration for management

• Update and consolidate HSSE manual and automated reports nationally as per designated timelines

• Provide regular progress updates to HSSE manager regarding HSSE matters and incidents

Perform Health and Safety duties at Support Office

• Act as an appointed:

o 8(2)I Supervisor

o Health and Safety incident investigator

o Risk Assessor

o COVID-19 Supervisor

• Maintain health and safety activities for Support Office in collaboration with the health and safety committee

• Maintain and update Support Office Health and Safety folders

• Assist the Support Office Evacuation Marshal in planning and executing evacuation drills in Support Office

• Facilitate monthly health and safety inspections and checks with first aiders, health and safety representatives and fire marshals for Support Office

• Coordinate Health and Safety aspects for Support Office service providers including the approval of safety file escalating non-conformances as per the DOA

Effective Stakeholder Engagement

•Establish and maintain relationships with all third parties, vendors and centres

• Support Facilities in HSSE related matters

• Promote HSSE awareness to all SBV workplaces and activities by meeting with relevant stakeholders

Live the organisation culture within one’s centre

• Live the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission

• Act as a change Champion in periods of change to ensure continuity to operations

Requirements

• 1 year health and safety experience

Minimum Requirements: Education

• Grade 12
• NEBOSH/SAMTRAC Certification
• National Diploma Occupational Health and Safety/Environmental Management – NQF level 6: Advantageous

PEOPLE ARCHITECT (GAUTENG)

Reference Number

PA000001

Description

KEY PERFORMANCE AREAS

• Partnering with the HR SBV team to understand the all the relevant policies, procedures and philosophies
• Providing key SME expertise to the various enablement team members to create and enhance offerings / solutions
• Designing and testing various fit for purpose hypothesis linked to the scope of work at hand
• Craft new and innovative Compensation models and frameworks for consideration to the Remuneration Department and the Enablement team
• Establish various core tribe teams linked to the applicable piece of work, from the relevant departments to create a robust design and solution team from a people perspective to deliver on the agreed upon items
• Responsible for all related reporting, presentations and outcomes linked to the allocated pieces of work and ensuring alignment across the HR team
• Conduct deep dives into current offerings and related terms & conditions to understand the impact on new service / product offerings
• Partner with the applicable HR SME & procurement to onboard any additional partners / vendors to deliver upon the allocated piece of work
• Establish healthy ways of work to ensure the successful implementation of approved initiatives from inception until embedment.
• Track and report on post implementation value realisation, providing feedback to both the Senior management of enablement and HR

Requirements

QUALIFICATIONS

• BCom/BA Degree: Industrial Psychology/Human Resources
• Post Graduate qualification (Hons or Masters) in Industrial Psychology/Human Resources (advantageous)

EXPERIENCE

5 years at a Middle to Senior HR Business Partner of which incorporates a minimum of:

• 3 years experience in designing People solutions that are fit for purpose.
• 3 years experience in building compensation / remuneration models for new initiatives, incentives and aligning it to applicable legislation
• 2 years experience in building and leading muti-functional work streams to deliver upon objectives
• 3 years experience in leading and managing Stakeholder engagements

TECHNOLOGY INFRASTRUCTURE MANAGER (HOUGHTON)

Reference Number

TechInfras

Description

Support Technology Strategy & Innovation

• Participate in the development and implementation of a Technology strategy and tactical plans aligned with the corporate strategy and goals.
• Lead the development, planning and implementation of a functional Technology Infrastructure strategy, aligned to the Technology strategy and Roadmap.
• Plan, prepare, and adapt functional strategies, budgets, and plans according to market, industry, and business trends.
• Implement both tactical and strategic technology security strategies in collaboration with information security and business continuity management leadership.
• Lead and guide in accordance with the SBV Infrastructure Roadmap, Information Security Frameworks, and leading industry best practices.
• Manage the adoption, integration, and optimisation of existing cloud technologies and latest open-source technologies.

Planning and Organisation

• Responsible for the technological infrastructure and networks across the SBV landscape, including migration planning and coordination with the respective teams. This includes developing, configuring, maintaining, supporting, and optimising new and existing network hardware, software, and communication links.
• Analyse the SBV technology landscape and decide on the appropriate balance between cloud-based and on-premises solutions and hosting options, taking maturity levels, agility, quick response, security, and cost into account.
• Identify and evaluate current and future infrastructure needs, using a Proof of Concept (POC) methodology to test and assess feasibility and benefits of the solution.
• Deliver the desired architecture and systems that adhere to modern infrastructure security hygiene and best practices.

Execute Analysis and Design Activities

• Identify opportunities to integrate, conduct scheduled inspections, and prepare design tests and experiments to enhance certainty in the management process and effective utilization of resources.
• Design a state-of-the-art infrastructure landscape that accommodates and aligns with the new design solutions and influences business requirements to accelerate the use of modernised infrastructure that will deliver an agile ICT environment.
• Research and recommend ways to consolidate, rationalize, and simplify the infrastructure based on assessing current opportunities to eliminate unnecessary complexity.
• Develop business cases that outline alternative solutions to existing infrastructure and assist the business in making decisions.
• Plan, implement, and monitor the development and enhancement of infrastructure projects, ensuring business continuity as the project progresses.

Technical implementation in own area

• Determine the health and functionality of the network by defining, measuring, and meeting agreed key operational metrics.
• Monitor and report on the health of the environment, identifying risk areas, planning, and implementing mitigation and risk reduction measures.
• Identify, anticipate, and ensure the availability of service demand requirements for the business.
• Define and document service demand, uptime, and backup requirements.
• Implement security-related automation, machine learning, and artificial intelligence that can assist in securing SBV’s assets (people, hardware, and software).
• Responsible for all Technology assets, including forecasting lifespans, replacement values, and maximising their usage and full value.

Vendor Management

• Manage vendor relationships with a clearly defined vendor management framework and set expectations in accordance with the approved scope of work.
• Assist in the negotiation of contracts, the establishment of service level agreements (SLAs), and the monitoring and review of performance against the SLA.
• Responsible for strategic vendors and suppliers who support the maintenance of SBV infrastructure assets, network and database management deliver the agreed-upon value. 

Stakeholder and Customer Management

• Manage day-to-day operations across the team, continuously improving performance, cost, and satisfaction for the end user.
• Enhance stakeholder engagement to address issues, improve relations, and provide information on project status.
• Manage incident and problem management together with the operations team to meet SLA targets, and
  • Retain high customer standards, ensuring 99.9% uptime, resolution, or a new solution redesign.

Quality Management

• Assist with the testing and implementation of emerging technologies and solutions in the cloud, automation, machine learning, analytics, and artificial intelligence space.
• Establish standards of work to maintain consistency by ensuring processes and procedures are documented for a cohesive team.

Risk Management

• Maintain and implement infrastructure security standards and measures to protect ICT assets from relevant security risks.
• Perform physical security checks, maintenance internally or through vendors, managing changes, logging into systems, endpoint security, firewalls, and establishing governance controls.
• Manage logical access control, internal control, data retention, data safeguarding, data archiving, backups, and disaster recovery.
• Maintain clean audit results by conducting monthly self-assessments based on defined internal controls, anticipating and documenting risks, and reporting on gaps and mitigation activities.

Reporting

• Provide weekly and monthly management and status reports on operational infrastructure availability, continuity, and capacity in accordance with key performance metrics.
• Facilitate communication across business units, identify change management interventions and timelines from the project’s perspective, and present the project status to the steering committee. 

Finance

• Responsible for the planning, and management of Technology Infrastructure budgets (OPEX and CAPEX).
• Manage the budget in accordance with the financial parameters and standards of the projects/programmes.
• Develop a business case to motivate and secure funding, and ensure the budget includes financial requirements. 

Leadership and People Management

• Manages the effective use of the department’s resources to improve organisational productivity and delivery.
• Provide Subject Matter Expertise in critical support issues where your experience is required to ascertain the issue quickly and to find the more appropriate resolution.
• On a monthly basis, manage the headcount in accordance with SBV principles and policies, including notifying HR of team cancellations, new business, and new initiatives.
• Manage recruitment, performance management, training, career development programs, succession planning, resource planning, and HR processes across the team.
  • Lead and manage employees’ end-to-end performance management process, inspire, and encourage your team to deliver on key performance areas, and provide the necessary support, coaching, and training.
  • Manage and lead the Talent Management Process within one’s area of responsibility to create value for high-value contributors.
  • Comply with SBV Human Resources/Employee Relations policies and procedures and applicable Labour Laws.
  • Drive employee training and development, ensuring employees are provided with refresher courses in conjunction with the Training Academy.
• Draw up and conduct disciplinary hearings in accordance with labour law, statutory requirements and SBV ER policies and procedures.

Lead as an Ambassador and Executor of Change

• Provide continuity during times of change by serving as a change management architect.
• Manage the integration of development into a seamless end-to-end customer experience.
• Communicate and embed new processes and procedures effectively, addressing, or escalating concerns to SMEs.
• Communicate consistently and accurately across one’s area by facilitating presentations, workshops, or forums.

Drive the organisation culture

• Inspire confidence and generate excitement, enthusiasm, and commitment to the department’s values.
• Support transformation and BBB-EE initiatives for sustainable alignment with the company’s scorecard.
• Lead employees to the creation of a winning culture and a high morale environment in the organisation.

Requirements

Minimum Requirements: Work Experience

• 8 years of experience within an Information Technology environment, of which:
  • 3 years of experience in network design and administration, data centre operations, database administration, and systems programming and administration.
  • 3 years in working with the RPA enabled, cloud based or on premise, and hybrid infrastructure environment.
• Experience working on projects with cross functional teams in an Agile environment.

Minimum Requirements: Education

• Degree in Computer Science, Management Information Systems, or related field
• Certification in relevant Enterprise Architecture or Technology frameworks and methodologies (Advantageous) 
• Cloud certifications AWS or AZURE or GCP (Advantageous)
• ISO27001 accreditation (Advantageous)

NB: Communication will be limited to shortlisted candidates only.

SBV recruitment is committed to transformation and diversity alignment

BUSINESS INTELLIGENCE MANAGER (HOUGHTON)

Reference Number

BIM012024

Description

Set the Technology Strategy & Innovation for your area of responsibility.

• Partner with stakeholders to define business and systems requirements for new information technologies, with focus in the areas of BI, analytics, and data warehousing.
• Influence design of the Data Strategy through business and industry insights, research as well as global best practices
• Drive the efficient utilization of data resources across different business units and global locations (if applicable).
• Develop and implement business intelligence competency center (BICC), that includes annual reviews.
• Facilitate system feasibility studies, proof of concepts, pilot project, and testing on a continuous basis to improve services.
• Develop, implement, and maintain all key BI and data management policies and procedures, inclusive of BI/EDW architecture, data centers, standards, purchasing, monitoring, and service provision.
• Develop, plan and implement Business Intelligence (BI) framework, Data Extraction, Data Staging, Data Transformations, Analytical Processing (OLAP), and Data Mining

Lead Analysis and Planning Activities

• Define the short- and long-term plan for the corporate BI/analytics program to ensure effective delivery of information that meets current and future requirements.
• Strategic thinking and the ability to develop and execute plans based on priorities for the business.
• Analyze existing operations and make recommendations for the improvement and growth of the BI/EDW architecture to system owners.
• Conduct research and remain current with the latest data technologies and solutions in support of future data management procurement efforts.
• Implement best practices are for effective problem resolution for a high availability, 24/7, global environment.

Set the Design for your Area of Responsibility

• Influence design of reporting and analysis through industry best practices and ensuring alignment to the Technology and business strategy.
• Develop global maintenance schedules for BI and data warehousing systems (daily, weekly, monthly, annually).
• Examine, refine, and develop BI metrics.
• Facilitate and participate in Design Forums ensuring representation of BI, Technology and other stakeholder requirements.
• Business and design decisions are driven by optimized robust customer and operational performance data.
• Oversee the design, development and deployment all reports, dashboards, and information artifacts relating to Business Intelligence across the organization.

Lead Implementation and Execution Activities

• Manage the deployment, monitoring, maintenance, development, upgrade, and support of BI/EDW systems, including data architecture, data integration, high availability, security, and data privacy.
• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding information-based decision making.
• Implement actionable intelligence to operational and technology stakeholders to improve customer and colleague experiences, reduce demand and costs.
• Assist in the provisioning of end-user services, including user hotline and technical support services.
• Practice asset management for hardware, software, and equipment.
• Enforce compliance with change management practices conform to organization-wide standards.

Lead Risk & Quality Management

• Strive for quality development coding with zero defects. 
• Ensure data integrity is preserved through data accuracy, consistency, completeness and timeliness.
• Monitor and maintain compliance with audit requirements.
• Maintain documentation and auditing of models, projects, and processes.
• Adhere to legislative requirements and Group policies and procedures.
• Preside over disciplinary hearings on behalf of SBV in alignment with statutory requirements and the policies & procedures of SBV.
• Effectively communicate and embed new processes and procedures as they occur addressing or escalating matters / concerns to the SME’s (subject matter experts) when required.

People Management

• Establish, embed, and maintain business intelligence standards, including continuous improvement of working processes, effective use of organization-wide approaches to goal setting, personal development planning, and motivation for a high performing team.
• Engaging and influencing senior colleagues to make changes/improvements based on the reporting the team is responsible for producing.
• Passion for questioning data/analysis so that the team is not only delivering quality, actionable output but also developing their storytelling skills.
• Continuously exploring ways of improving the team’s toolkit and output and a proactive mindset
• Create an environment conducive to cross-functional skills transfer.
• Creates a conducive environment which translates into productivity and high morale within SBV delivering on key performance areas.
• Lead and manage the Talent Management Process within one’s department.
• Lead and manage the end-to-end performance management process of employees.
• Adhere to legislative requirements, company policies and procedures in respect of employment Health and safety practices.
• Manage overtime / illegal overtime of one’s department through proper planning and staff rotation inclusive of driving the time and attendance system within one’s department.
• Draft and execute training plans in conjunction with the Training Academy
• Create and implement strategies in collaboration with Change Management & HR to evaluate and maintain employee satisfaction.
• Drive Transformation and BBB-EE initiatives to ensure sustainable alignment to the company scorecard.
• Act as a change management architect in periods of change to ensure continuity.
• Facilitate the necessary presentations, workshops or forums to ensure consistent and accurate communication is given across one’s department.

Drive the organization culture within one’s centre

• Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.
• Serve as a leader of the culture program driving the desired behaviours and encouraging employee engagement.
• Create and implement strategies in collaboration with Change Management & HR to evaluate and maintain employee satisfaction.
• Drive Transformation and BBB-EE initiatives to ensure sustainable alignment to the company scorecard.

Provide leadership to employees within the organization, creating a winning culture and high morale.

• Act as a change management architect in periods of change to ensure continuity to operations.
• Effectively communicate and embed new processes and procedures as they occur addressing or escalating matters / concerns to the SME’s (subject matter experts) when required.
• Facilitate the necessary presentations, workshops or forums to ensure consistent and accurate communication is given across one’s centre/s.

Requirements

Minimum Requirements: Work Requirements

• 5 years of product or technology experience (advantageous)
• 4 years’ experience with design and implementation of product roadmaps
• 3 years cloud technology big data, etc
• Experience in a fast-paced environment with competing demand, multiple partners, networked teams, and evolving needs.

Minimum Requirements: Education

• Degree in Information Technology Management, Computer Science, Business Administration, Commerce or similar
• Latest ITIL and/or COBIT certification (advantageous)

NB: Communication will be limited to shortlisted applicants only.

SBV recruitment is committed to transformation and diversity alignment.

SOFTWARE DEVELOPMENT MANAGER (HOUGHTON)

Reference Number

SoftDev01

Description

Support Technology Strategy & Innovation

• Accountable for the development and implementation of a Technical Implementation strategy and tactical plans aligned with the corporate strategy and goals.
• Lead the development, planning and implementation of a functional Technology Development Strategy aligned to the Technology strategy and Roadmap.
• Outline Development projects identified, budgets, and plans according to market, industry, and business trends.
• Deliver a roadmap aligned with set budgets, resourcing requirements, market, industry, and business trends.
• Examine market trends and leading market best practices in automation and digitisation and to drive ICT transformation.
• Submit forward-looking solutions to unmet and unrealised business needs, positioning SBV as innovative and a trailblazer in the industry.
• Understand and review business processes to improve core development activities, from design to release.
• Deliver innovation with new ideas and technology, keeping up with the latest methodologies for software development and looking into software that is AI and machine learning enabled to improve the quality of coding and reduce testing and debugging times.

Planning & Organisation

• Plan and manage all services and functionality related to systems development in the context of projects and operations.
• Monitor ongoing Technology Development strategies to ensure SBV delivers quality and excellence through robust testing and balanced policies appropriate to the project scope.
• Develop processes, team structures, and capabilities for technology implementation, such as managing change, agile software development, and rapid deployment.

Execute Analysis and Design Activities

• Analyse existing and historical systems, identify gaps, and propose changes to adapt to the new design, considering database structures, code structures, and code repositories.
• Support project teams with technical documentation and plans, including detailed work breakdown structures.
• In accordance with the SBV Technology Development strategy, review proposed software improvements and upgrades.
• Effectively manage project timelines, including the scope and budget constraints, and perform forecasting where necessary.
• Establish, manage, and define development standards for robust, flexible, and stable solutions.
• Work with cross-functional resources to develop and approve high-level delivery plans based on objectives for various software development projects.

Technical implementation within own area

• Develop database schemas with integrity and scalability and optimise the performance and security of data access layers.
• Accountable for the design, development, release management and improvement of SBV’s technology products.
• Enable and support improvement and development projects.
• Support technology and methodology decisions throughout the team, including reusable code base development, versions of software tools, best practices, source control, and deployment.
• Develop future-proof, reusable, shared core code libraries that can be applied to artificial intelligence and machine learning and drive further efficiency throughout the team.
• Establish a tactical plan that the team can follow collaboratively and improve products, processes, and knowledge sharing in SBV.
• Designing prototypes and presenting them for approval to the business.
• Establish and implement custom code base platform definitions and implementations using the software development life cycle (SDLC).
• Strategically decide whether SBV can inherit or support existing or legacy code bases and how SBV will manage the increasing demand for software support.
• Manage the release of software upgrades, enhancements, and fixes on a targeted schedule for SBV’s clients.
• Provide support and assistance to the team so that projects, enhancements, and support are executed smoothly.
• Design, evaluate, and monitor the deployment of all technical, web, and mobile services according to approved strategic plans and timelines.
• Develop, maintain, and update documents such as program specifications, impact analyses, functional designs, technical specifications, system specifications, and entity relationship models.

Quality Management  

• Manage the implementation and compliance with the relevant methodology based on company strategy and best practices.
• Managing and resolving critical support issues as quickly as possible by putting in place the correct process and escalation.
• Conduct independent code reviews of all development work and report on the results.
• Responsible for presenting designs and prototypes for business approval.
• Approve functional and technical specifications and test cases based on sound governance principles and SBV strategic objectives.
• Responsible for maintaining the quality and uptime of the production systems.
• Manages the quality and technical approach taken by team members, ensuring that code is developed in accordance with quality and coding conventions and assures on-time and on-budget delivery of projects.
• Define quality criteria and testing methodologies/approaches based on best practices for all software and applications and look at ways to introduce or improve the use of artificial intelligence in developing test scenarios so that bugs can be detected, and data can be generated for functional and exploratory testing.
• Maintain the integrity and structure of the code, and drive efficiencies by adopting automated testing approaches based on AI models.

Risk Management

• Manage and coordinate the application of software security principles during the development, integration and testing of a program or project.
• Keep up to date with the latest data protection and security threats within one’s area of expertise, working with the Head of Information Security to safeguard SBV systems and applications.
• Analyse the risks and threats associated with applications and systems and determine the appropriate action to control and/or minimise those risks or threats.
• Maintain clean audit results by conducting monthly self-assessments based on defined internal controls, anticipating and documenting risks, and reporting on gaps and mitigation activities.
• Maintain compliance with POPI Act requirements and data management privacy regulations.
• Establish a common understanding of the interventions to resolve audit issues by presenting at different customer forums how the application performs.

Reporting

• Submit weekly and monthly management and status report on the application’s performance in accordance with selected Business Unit metrics and requirements.
• Develop business cases that outline alternative solutions to existing applications and assist the business in making the right choice.
• Facilitate communication across business units, identify change management interventions and timelines from the project’s perspective, and present the project status to the steering committee.

Vendor Management

• Manage the relationship between SBV and vendors to ensure service expectations are met or exceeded.
• Manage the integration of vendor deliverables by tracking and reviewing vendor performance.
• Implement good governance by confirming that SLAs with clients and service providers are in place, including contracts for information technology resources, i.e., hardware, software, human resources etc.
• Where necessary, source an appropriate vendor after conceptual design.

Stakeholder and Customer Engagement

• Provide technical guidance and support to Project and Programme Managers to ensure smooth interfacing between vendors, internal designers, and business units
• Address all system challenges escalations from the Service Delivery team to the vendor and ensure that they are resolved or that enhancements align with business requirements.
• Enhance stakeholder engagement to address issues, improve relations, and provide information on the project status.

Finance

• Accountable for the preparation of the operating and capital expenditure budgets.
• Participate in all technical quotes, analyses, and specifications for accuracy and risk management.
• Manage the budget in accordance with the financial parameters and standards of the projects/programmes.

Leadership and People Management

• Manages the effective use of the department’s resources to improve organisational productivity and delivery.
• Provide Subject Matter Expertise in critical support issues where your experience is required to ascertain the issue quickly and to find the more appropriate resolution.
• On a monthly basis, manage the headcount in accordance with SBV principles and policies, including notifying HR of team cancellations, new business and new initiatives.
• Manage recruitment, performance management, training, career development programs, succession planning, resource planning, and HR processes across the team.
  • Lead and manage employees’ end-to-end performance management process, inspire and encourage your team to deliver on key performance areas, and provide the necessary support, coaching, and training.
  • Manage and lead the Talent Management Process within one’s area of responsibility to create value for high-value contributors.
  • Comply with SBV Human Resources/Employee Relations policies and procedures and applicable Labour Laws.
  • Drive employee training and development, ensuring employees are provided with refresher courses in conjunction with the Training Academy.
• Draw up and conduct disciplinary hearings in accordance with labour law, statutory requirements and SBV ER policies and procedures.

Lead as an Ambassador and Executor of Change

• Provide continuity during times of change by serving as a change management architect.
• Manage the integration of development into a seamless end-to-end customer experience.
• Communicate and embed new processes and procedures effectively, addressing or escalating concerns to SMEs.
• Communicate consistently and accurately across one’s area by facilitating presentations, workshops, or forums.

Drive the organisation culture

• Inspire confidence and generate excitement, enthusiasm, and commitment to the department’s values.
• Support transformation and BBB-EE initiatives for sustainable alignment with the company’s scorecard.
• Lead employees to the creation of a winning culture and a high morale environment in the organisation.

Requirements

Minimum Requirements: Work Experience

• 8 years’ experience in software development, which includes
  • 5 years of senior management experience
  • 3 years managing projects in a technology environment
• Significant experience in the design of bespoke software solutions at both architectural and implementation

Minimum Requirements: Education

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related discipline required
• Certification in relevant Enterprise Architecture or Technology frameworks and methodologies (Advantageous)  

PERFORMANCE PRACTITIONER (GAUTENG)

Reference Number

#PP

Description

Accountable for the Performance Management life cycle within SBV
• Provide support to the Head Talent and Performance in developing the strategic and operational Performance Management Framework and execute the relevant initiatives
• Design, implement and monitor Performance Management systems to enable employees understanding of SBV goals
• Establish and disseminate guidelines, templates, and manuals to enable all performance management initiatives and embed the change
• Support the link between strategic business objectives and business as usual activities by implementing a process for tracking progression from goal setting, mid-year reviews and year end evaluations linked to the talent initiatives
• Provide SME guidance and present on all performance related matters, attending management meetings, forums as well as union engagement sessions
• Lead initiatives for introducing and/or maintaining best practice including benchmarking and relevant practices with similar organisations or market leaders

Responsible for the functioning and optimisation of the Performance Management System
• Manage the entire system lifecycle, from inception to retirement, making informed decisions at each stage
• Own and manage the performance management system health to ensure stability, availability, and reliability
• Collaborate with IT teams to identify, plan, and implement system improvements, upgrades, and enhancements
• Establish and maintain a structured process for ongoing system and query performance evaluation, identifying areas for enhancement and efficiency together with up-to-date system documentation, and workflows
• Maintain comprehensive documentation related to the system processes and procedures and foster a culture of knowledge sharing within the team to ensure smooth system implementation and maintenance
• Field and resolve all queries related to the system as well as the function providing SME guidance to seamlessly resolve building the resolution into the necessary practice
• Conduct post-incident reviews to understand the root causes of system or query-related incidents, aiming to prevent their reccurence.

Responsible for the Risk and Governance within the function
• Develop and maintain a governance framework that defines roles, responsibilities, and decision-making processes related to system and functional ownership
• Identify potential risks and vulnerabilities associated with the function and develop risk mitigation strategies and contingency plans to minimize disruptions
• Review, recommend and implementing relevant policies, guidelines and/or operational regulations so that there is effective governance
• Stay informed about relevant industry regulations and compliance standards to ensure that systems meet all necessary compliance requirements and assist in audits as needed

Continuous Improvement
• Support in the research and implementation of new PM methodologies, revisiting the current methodology for fit for purpose across the SBV group inclusive of template design, piloting, and implementation
• Review and revisit the methodology and approach for Bargaining Unit and implement accordingly
• Conduct research to identify and propose improvements in system performance, data management, and query efficiency
• Review the system in its entirety for relevance and proposing and piloting alternatives if required
• Regularly benchmark the performance methodology and processes against industry standards and best practices to identify gaps and areas for improvement
• Promote a culture of continuous improvement and learning by sharing insights and best practices with team members

MI Reporting, Dashboarding & Insights
• Compile and present reports detailing the status of Performance Management, trends, possible risks and mitigating actions for informed decision making
• Collate the necessary analytics and statistical data for performance management reporting, innovating the data retrieval processes as well as metrics periodically aligning to SBV evolving needs
• Collate data and provide monthly, quarterly, and ad-hoc reports in line with reporting standards, in terms of milestone progress reports,
• Audit closeout reports, reports on risk/challenges identification, recommended solutions, and quality of delivery.
• Partner with Technology to establish and implement dashboards and business intelligence reports to improve understanding, accessibility, and visibility.
• Generate regular reports on system performance, highlighting key metrics and trends. Share these reports with relevant stakeholders and use them to guide decision-making.

Stakeholder Management
• Support stakeholders in delivering performance management initiatives and pilots to support the business in achieving goals and strategy
• Partner with HR Operations as well as the Employee Relations department to provide stakeholders with guidance on poor performance counselling and identify, mitigate and report on the relevant trends that arise
• In partnership with Learning & Development, craft relevant and value-adding training content which is to be taught throughout SBV from orientation through to separation
• Provide SME support to employees and HR Team/s by responding to queries on performance management initiatives and principles.
• Liaise and partner with relevant stakeholders to enable performance management across the business
• Establish and manage the vendor relationship in relation to the Performance Management module / system, escalating non-delivery against SLA performance criteria
• Establish and maintain partnerships with the union, shop stewards and similar to impart knowledge and education around managing performance the SBV way.
• Partake in union meetings as and when required, delivering a winning outcome for SBV and the performance management process in a fair and equitable manner.

Change and Culture Ambassador
• Lead from the front as an ambassador and executor of change initiatives such as embracing transformation and being an inspiring and ethical leader
• Motivate, direct and influence employee behaviour to achieve business goals during critical business periods to ensure continuity to operations
• Drive the SBV values while inspiring confidence and generating excitement, enthusiasm, and commitment toward the mission.
• Drive a clear and consistent message/narrative on a case for change to the initiatives that focus on performance management functions to secure buy-in

Requirements

• Bachelor’s Degree in BA, HR or similar 
• 4 years’ experience within a fast paced environment which is Unionized of which;
• 2 years’ experience managing Performance Management
• 1 year within a Supervisory role
• Sage Proficient Advantageous

Click here to apply

All the best with your applications.