InterCape Bus Vacancies:

To apply, click on the link at the end of the posts and all the best with your applications.

1. Stores Supervisor – Western Cape
2. Diesel Mechanic – Bloemfontein
3. Operations Analyst/ Manager
4. Diesel Mechanic – Cape Town
5. Diesel Mechanic – Pretoria
6. Regional Technical Manager – Pretoria
7. CENTRAL OPERATIONS (24 HR) FLEETCONTROLLER (CAPE TOWN)

Stores Supervisor – Western Cape

Introduction

Intercape is looking to appoint a well-experienced Stores Supervisor, this role will be oversight for and of the Store, servicing at the Cape Town Depot.

Duties & Responsibilities

Quotations Obtained

• Request Quotes for parts that are needed for A1 bin.
• Feedback is given to internal client for all parts requested on the A1
• Quotations are obtained delivered and loaded  the same day
• Check availability of stock at Suppliers
• Orders to be loaded on Move for authority
• No stock delivery without official order no. (Move)

Stock Levels Controlled

• Minimum stock levels of critical items are maintained
• Stock level reports are scrutinized monthly
• Physical stock to balance with stock indicated on MOVE – Stock check daily
• Orders are placed daily according to stock level requirements (replenished stock)
• Check that all bins are clearly labelled, and the items are packed neatly.
• Check that all orders coming a GRN is done.
• Conduct daily cycle counts
• Conduct a Monthly stock takes
• Ensure the variances are checked for and resolved.
• Ensure all Inter warehouse transfer are done for all stock requested and sent to other depots.
• Stock is issued according to procedures:
• Confirm on MOVE – Stock Control whether standby part/unit is available
• Unit complies with manufacturers specifications and company standards
• History of unit is checked on MOVE – Stock Control
• Replacement Unit form is being completed before issuing standby part/unit (Unit Failure Report)
• Monitor and ensure reduction of Obsolete stock is done.
• Identification of Stock Ageing stock and liaising with the Main Hub to send back to suppliers
• Parts/units are delivered and collected as per rule:
• correct supplier
• parts are supplied completely
• that the “Gate Passbook” is controlled correctly when following up on parts
• Follow up on all credit notes for all parts sent back to the supplier. 

Buying Services Expedited

• Utilize Centralized procurement stock items to procure through the central hub Pretoria
• Orders are received in full and taken into delivery. If not delivered in full follow up on the Partial delivered
• RFP (REQUEST FOR PAYMENT) is done and that the 3-way match happens
• Invoices  and Quotations are uploaded on the system.
• Query invoices are followed up with supplier
• Check the finance list for all outstanding invoices and rectify for your respective depot
• Maintain good supplier relationship with our key suppliers
• Ensure availability after hours for emergencies and break downs. All emergency contact numbers must be available on notice board
• Internal customers’ quality and delivery requirements are determined accurately on all purchases
• Items are delivered on time and in full
• Feedback on any delays is provided to workshop immediately, i.e. inform workshop regarding delays

Diesel and Oil

• Diesel dips are done twice  a day and tanks are checked twice daily. In the morning and in the evening at 6am /6pm.
• Daily diesel dips must be done between 07:00 and 08:00 in the mornings and 17:00 and 18:00 in the evening.
• Check around the diesel tank for water contamination and if possible, arrange for a water test to be done on diesel tanks weekly
• Diesel dips readings are mailed to Procurement Manager / Area Manager/Ops Manager/Stores Manager/Fuel Analyst/Depot Manager twice daily
• Ensure 2 dips are taken when the delivery truck is delivering. An opening before dispensing the diesel and another after dispensing
• Submit all delivery notes to the Fuel Analyst
• Check and monitor the cleanliness around the tank and observe for leaks.
• Check all Oil lubricants levels 3 times a week. Send the Oil level to the Stores Manager for orders to be made out to replenish the lubricants.
• Ensure the area around the lubricants are clean and hazard free.
• Check to ensure Job cards are being opened and Lubricants are being booked out.
• Check the system levels against the tank

     Issue Stock and Received stock

• Stock is being issued according to requisition
• Correct parts are available in storeroom (Condition status)
• Stock issued is noted in the Daily Issue Sheets if not booked out on the system.
• Parts are issued on the MOVE system – Stock Management
• Correct stock/parts are delivered from the Supplier check the quality; quantity delivered. Compare the order and the invoice to ensure correct parts are delivered.
• Ensure that the “Gate Passbook” is completed correctly: Date – Reason, Type of part – Serial numbers invoice number for all parts being returned back to the supplier.
• Follow up – On outstanding orders and Partially delivered orders
• Take ownership of all the Parts Request received and that the parts are being booked out correctly.
• Issue Parts on the Parts Request as and when they are requested.
• Final close of parts request issued.
• Ensure that the “Gate Passbook” is completed correctly for Parts being sent out manually  or stock returns out to the supplier. The Gate Pass must be completed as follows:
• Date, Type of part, Description Reason for leaving and If there is a Invoice number indicate it.

• Stock/parts received must be entered into MOVE system – Stock Management ensuring the following is done
• Bin into the correct “Bin” allocated:
• Location and Bin no.
• Stock on hand correlates with stock on system

• Collection and delivery of parts via driver
• Tyres are booked out and recorded once taken out on Intersect
• Ensure the tyres are moved onto the vehicle on Intersect
• Tyre scrapping process is done and recorded before the end of the month’s stock take.
• Gate pass created for the tyres collected by Dunlop or sent back to PTA.

         Bulk Store:

• Maintain and supply Cleaning material to Offices, wash bays or driver.
• Stock on coaches (toilet paper / paper towels etc.) is always readily available
• Stock replenishment and reconciliation monthly of all cleaning material

Control of Stock

• Enough stock is available at all time (Critical items)
• Ensure the 7day Policy return is being adhered
• Check on the Units and ensure the correct labels are placed and correct units are kept within the stores
• Update the Units regularly.

Stock Take Stock take Variances Reported

• Conducting daily cycle counts
• Preparing for Monthly stock takes
• Checking that al Interware house transfers are received and if there are any queries they are resolved.
• Ensuring all the parts are correctly labelled and that it has the right parts as per the label. All goods to be returned for credit are returned.
• Closing of all open and unfinalized Picking Slips on the Parts Request
• Preparing the stock take sheets
• Conducting the count and recording the results on the stock sheets manually
• Physical stock entered accurately on MOVE system after completion of counting.
• Standard variance report drawn analyzing the variances
• Variance Declaration

Report

• PR and Job Card Movement Report
• Stock movement/IWT Report
• Stock Take Report -Variance Report
• Consignment Report
• Purchase Report (Dashboard Report)
• Stock Control/Level Report
• Daily Conference check Report
• Weekly 7-day Policy status Report and A1 Bin Report.
• RFC Report
• Units Report

System Management

• Responsible for the effective utilization, accurate capturing, and thorough record keeping on all systems relevant to perform daily tasks within department
• Identify staff training needs applicable to all Intercape Systems

Desired Experience & Qualification

• Grade 12
• 3-5 Years’ stock control experience and supervising a team
• Proficient knowledge of the company, its divisions, associates, people, products, terms and conditions, and services
• Knowledge and understanding of handling cash (performing cash ups)
• Performing general administration
• Work under pressure and meet multiple deadlines
• Handling conflict, difficult and stressful situations with professional composure
• Deliver exceptional service that exceeds customer’s expectations through proactive and appropriate solutions
• Computer literacy
• Detail-oriented
• Strong written and interpersonal communication
• Cleanliness
• Creative
• Planning and organizing
• Reliable and honest
• Self-motivation / Motivating others

Diesel Mechanic – Bloemfontein

Introduction

Intercape is looking for a Qualified Diesel Mechanic to join their team of professionals in Bloemfontien. The successful applicant will be responsible for services and maintenance of our luxury coaches and trucks consisting mainly of MAN, Volvo and Mercedes Benz.

Duties & Responsibilities

Vehicle Inspections and General Repairs

• Ensure all vehicle detail is accurately recorded on the job card system.
• Ensure defects are comprehensively recorded on the job card system.
• Comply with all company policies and procedures regarding inspection sheets.
• Ensure all vehicles mechanically checked are handed to Depot Manager fully completed.
• Ensure all special tools and equipment is available and in working condition.

Job Cards

• Complete all related faults identified.
• Log all other identified faults found on vehicle.
• Responsible to hand completed job-card to Depot Manager to be signed-off in a timeous manner.

Mechanical Output

• Adhere to manufacturer’s specifications as specified in the Mechanical Manual available in workshop and Impact Computer System.
• Ensure analytic tools are utilized effectively.
• Ensure the following (minimum) aspects are fully understood and can be repaired and maintained as required:

• Engine
• Gearbox
• Retarder
• Clutch related functions
• Tyre Audits and rotation of tyres
• Brakes operations
• Basic Air Systems
• Ensure post-repair checklists are done.
• Adhere to all Health and Safety policies and procedures.
• Ensure safety is managed at all breakdowns.
• Responsible for cleanliness of vehicles.
• Responsible for cleanliness of working environment.
• Manage all parts used in an orderly and responsible manner.

• Ensure post-repair checklists are done.
• Adhere to all Health and Safety policies and procedures
• Ensure safety is managed at all breakdowns.
• Responsible for cleanliness of working environment.
• Manage all parts used in an orderly and responsible manner.

Human Resources

• Conduct performance reviews as stipulated by company policy and procedures.
• Act as leader and mentor to peers and sub-ordinates.
• Manage productivity levels in all workshops.
• Ensure effective communication between technical employees and management.
• Comply with uniform standards.

Effective utilisation of all systems used in Intercape

• Log all related information on company system as required by policy.
• Understand all company system available and value that can be gained from these.
• Ensure internal white-boards are maintained and reviewed.
• Responsible for effective utilisation, accurate capturing, and thorough record keeping on all systems relevant to perform daily tasks within department.
• Capture and ensure effective and thorough record keeping on the Move system, and all other systems used in department.
• Capture and ensure the correct information is loaded and reflects accurately on the Move system, Wheel Alignment system, and all other systems used in department at all times and on a continuous basis
• Responsible to ensure that you have received training on all relevant systems for department or have provided training to direct reports.

Breakdowns

• Due to the 24-hour standby nature of the position, a company vehicle (which may be determined and varied from time to time) made available for work related purposes
• Manage any breakdown from call received to solution implemented.
• Obtain all relevant information from crew.
• Ensure problem is analyzed and probable causes identified.
• Complete all relevant documentation and update logbook with breakdown information.
• Report extent of problems outside own responsibility to Depot Manager / Regional Technical Manager/ Operations immediately after assessing situation.
• Provide feedback and complete breakdown report directly upon returning from breakdown.
• Ensure break-down vehicles are filled and cleaned after each break-down.
• Ensure correct tools and equipment are available and taken on breakdowns

Health and Safety

• Ensuring compliance to al OHS rules and regulations as stipulated in the company’s policies and procedures.
• Ensuring compliance in wearing the correct PPE and a mask.
• Adherence to all Covid-19 regulations
• Daily health and safety declaration when entering and leaving the depot.
• Compliance to the 2-meter social distancing regulations.
• Compliance with sanitizing procedures and policies to ensure that self and colleagues’ safety comes first.

Desired Experience & Qualification

Qualifications:

• Grade 12
• Code EC license with PDP
• Trade Test Certificate (Must be a qualified Diesel Mechanic)
• Valid passport

Experience:

• Min 8 years’ work experience (POST APPRENTICESHIP AND TRADE COMPLETION)

Knowledge / Abilities:

• Have a proficient knowledge of the company, its divisions, associates, people products, service and website.
• Able to work independently as well as in a team
• Able to assist as required in the technical department
• Able to focus and provide work of an extremely high quality
• Able and prepared to work shifts
• Must have own toolbox

Skills:

• Planning and organizing
• Reliable and honest
• Computer literate

Other

• You may be required to perform other or general work due to operational requirements, for which you are either qualified and/or capable of doing so, or any duties that may be reasonably expected of you.

Operations Analyst/ Manager

Duties & Responsibilities

                   Daily Operations:

• Driver meetings.
• Driver discipline.
• Driver hearings and CCC system.
• Facilitate Area Manager and Ops Manager training.
• Opening of hours
• MAN – upliftments
• Scheduling of training trips
• National Communication to drivers
• Driver recruitment
• Dashboard maintenance daily – monitoring of national anomalies, assistance and discipline in the maintaining of all area manager/Ops Managers to keep dashboard up to date.
• Load plans
• Fines monitoring – assistance with system development and processes.
• Fines – ensuring that fines are received and processed timeously.
• Petty Cash sign off
• Mixvision – analyze all clips and prioritize according to severity and action necessary /remedial action against drivers.

                   Driver Management:

• Ensure that the Drivers hours and trips are scheduled evenly.
• Evaluations
• Training
• Refresher training
• Tours / Intercity / Cross Border
• Reserving tickets for drivers
• Dummy roster scheduling
• PDP renewals
• Sick leave / Leave / IOD

                 National/ Group Operations:

• Review operations policies and business processes.
• Recommend and update policies and procedures to improve performance.
• Evaluate company operations and make recommendations to improve operational efficiency.
• Analyze data and information to identify business opportunities.
• Work closely with executive management to achieve outcomes based on company goals.
• Enhance workflow and cross-departmental engagements.
• Collaborate with sales and technical teams to improve cost-effectiveness across all platforms.
• Create monthly reports to management on key findings and assessments.
• Keep updated on Industry and Market trends.
• Advise managers on finding and the various solutions to be taken to address problems.
• Write memos and reports for managers to look over the findings and recommendations.
• Work with entry-level management and employees to implement changes.
• Advise staff on all levels and develop new processes and workflows to enhance operations.
• Training employees to use new systems or follow new processes.
• Ensuring compliance with regulatory standards.
• Establishing and maintaining quality standards

                   Management of National Operations/Central Operations (24/7):

• Central operations monitoring.
• Ensure that trailers are scheduled with coaches.
• Ensure proper training is given to Central Operations staff
• Ensure JDs are discussed with all Central Operations staff
• The compilation of the following operational reports.
• Speeding report
• Punctuality report
• Breakdown report
• Complaints report
• Mix Telematics Maintenance report
• Driver Performance report
• Driver-cam Monitoring report.
• Dummy roster scheduling
• PDP renewals
• Sick leave / Leave / IOD
• Discipline of Central Operations staff.

                  Training:

• Mix vision training to be given to all staff – Coaching platform for Gauteng
• Training for all Operations Managers and Area Managers.
• Driver training
• Systems development training

                   OHS:

• Ensure the Health and Safety of all staff as reasonably and practicably possible.
• Ensure the compliance of the depot with Occupational Health and Safety governance.
• Work with 16.2 to assist with any Occupational Health and Safety matters as reasonably requested.

                  System development:

• Identify defects in models and operations
• System improvements and developments
• Problem solving and error reporting on IT matters.
• Collecting and Organizing information from various sources like computer data and sales histories and daily operational conduct.
• Developing and implementing new changes and new procedures based on thorough review and analysis of our current policies, resources, operations, processes, and procedures

                    Manuals:

• Drafting of Operations manuals
• Driver training manuals

                   Compliance Management – Internal and Legislative:

                   Internal:

• Claims

• Determine the validity of a claim and value.
• Written communication to be checked.
• Complaints

• Communication with complainant.
• Settlement of complaints if necessary.
• Refunds of complainant if necessary.
• Trailer roster
• Determine the trailer location on a daily basis.
• Accidents and Investigations

• Compile all relevant information of major accident (coach details, passenger details, hospital details, and extent of damage, last three months job cards, three-month driver happy report, valid license and COF report, and latest break test report).
• Compile accident file and hand to CEO for scrutinization as well as insurance claim
• Operations policies

• Annual audit and review of all operations policies and manuals.
• Ensure all operational procedures are documented in a policy and signed off by Director

                   Legislative:

• Fines (AARTO & Traffic departments)
• Daily management of received AARTO and traffic fines.
• Identify the responsible person and reallocate fine to responsible person.
• Ensure disciplinary action is taken against responsible person.
• RTMS quarterly audit

• Ensure that all requirements for RTMS audit are prepared and in place prior to audit.
• Assist auditor during the audit process.
• Ensure that RTMS disc and stickers are circulated and displayed on coaches.

                    Meetings:

• Manage daily national conference call.
• Ensure the meeting is done on a daily basis.
• Chair MANCO meeting.

• Convene and chair monthly MANCO meeting.
• Compile agenda for meeting.
• Finalize minutes before meeting.
• Feedback and discussion on points arising out of previous meeting.
• Ensure the following meetings are conducted on a monthly basis

• Ops and Technical meetings
• Bi-weekly driver meetings
• Monthly central ops meetings

                    Organizational Policies and procedures:

• Staff are trained in the relevant policy and procedures
• Non-compliance of policy and procedures are dealt with immediately
• Staff are informed of changes to policies and procedures
• Policies and procedures are accessible to staff
• Policies and procedures are updated immediately when changed
• Audits are carried out quarterly to check compliance
• Monitoring of fines and reducing the fine costs

Desired Experience & Qualification

• Grade 12
• 3 – 5 years’ Operational Experience Must have knowledge of the workers clocking system.
• Have a proficient knowledge of the company, its divisions, associates, people, products, service and website.
• Must have experience from an operational environment.
• Must be willing to assist in general administrative duties.
• Enjoy working independently as well as be part of a team.
• Assist fellow colleagues in the daily running of company related tasks.
• Be focused on providing work of an extremely high quality.
• Show ability to work under pressure and manage deadlines.
• Very good organizational skills.
• KNOW YOUR BUSINESS AND YOUR OPPOSITION EVEN BETTER.
• Own transport essential
• Must be able to work shifts.
• Computer literate – especially the Microsoft packages

Diesel Mechanic – Cape Town

Introduction

Intercape is looking for a Qualified Diesel Mechanic to join their team of professionals in Cape Town. The successful applicant will be responsible for services and maintenance of our luxury coaches and trucks consisting mainly of MAN, Volvo and Mercedes Benz.

Duties & Responsibilities

Vehicle Inspections and General Repairs

• Ensure all vehicle detail is accurately recorded on the job card system.
• Ensure defects are comprehensively recorded on the job card system.
• Comply with all company policies and procedures regarding inspection sheets.
• Ensure all vehicles mechanically checked are handed to Depot Manager fully completed.
• Ensure all special tools and equipment is available and in working condition.

Job Cards

• Complete all related faults identified.
• Log all other identified faults found on vehicle.
• Responsible to hand completed job-card to Depot Manager to be signed-off in a timeous manner.

Mechanical Output

• Adhere to manufacturer’s specifications as specified in the Mechanical Manual available in workshop and Impact Computer System.
• Ensure analytic tools are utilized effectively.
• Ensure the following (minimum) aspects are fully understood and can be repaired and maintained as required:

• Engine
• Gearbox
• Retarder
• Clutch related functions
• Tyre Audits and rotation of tyres
• Brakes operations
• Basic Air Systems
• Ensure post-repair checklists are done.
• Adhere to all Health and Safety policies and procedures.
• Ensure safety is managed at all breakdowns.
• Responsible for cleanliness of vehicles.
• Responsible for cleanliness of working environment.
• Manage all parts used in an orderly and responsible manner.

• Ensure post-repair checklists are done.
• Adhere to all Health and Safety policies and procedures
• Ensure safety is managed at all breakdowns.
• Responsible for cleanliness of working environment.
• Manage all parts used in an orderly and responsible manner.

Human Resources

• Conduct performance reviews as stipulated by company policy and procedures.
• Act as leader and mentor to peers and sub-ordinates.
• Manage productivity levels in all workshops.
• Ensure effective communication between technical employees and management.
• Comply with uniform standards.

Effective utilisation of all systems used in Intercape

• Log all related information on company system as required by policy.
• Understand all company system available and value that can be gained from these.
• Ensure internal white-boards are maintained and reviewed.
• Responsible for effective utilisation, accurate capturing, and thorough record keeping on all systems relevant to perform daily tasks within department.
• Capture and ensure effective and thorough record keeping on the Move system, and all other systems used in department.
• Capture and ensure the correct information is loaded and reflects accurately on the Move system, Wheel Alignment system, and all other systems used in department at all times and on a continuous basis
• Responsible to ensure that you have received training on all relevant systems for department or have provided training to direct reports.

Breakdowns

• Due to the 24-hour standby nature of the position, a company vehicle (which may be determined and varied from time to time) made available for work related purposes
• Manage any breakdown from call received to solution implemented.
• Obtain all relevant information from crew.
• Ensure problem is analyzed and probable causes identified.
• Complete all relevant documentation and update logbook with breakdown information.
• Report extent of problems outside own responsibility to Depot Manager / Regional Technical Manager/ Operations immediately after assessing situation.
• Provide feedback and complete breakdown report directly upon returning from breakdown.
• Ensure break-down vehicles are filled and cleaned after each break-down.
• Ensure correct tools and equipment are available and taken on breakdowns

Health and Safety

• Ensuring compliance to al OHS rules and regulations as stipulated in the company’s policies and procedures.
• Ensuring compliance in wearing the correct PPE and a mask.
• Adherence to all Covid-19 regulations
• Daily health and safety declaration when entering and leaving the depot.
• Compliance to the 2-meter social distancing regulations.
• Compliance with sanitizing procedures and policies to ensure that self and colleagues’ safety comes first.

Technical Stockroom

• Ensure storeroom is locked at all times 
• Daily housekeeping to ensure stockroom is neat and tidy. 
• Assist Depot Manager with monthly stock take. 

Desired Experience & Qualification

Qualifications:

• Grade 12
• Code EC license with PDP
• Trade Test Certificate (Must be a qualified Diesel Mechanic)
• Valid passport

Experience:

• Min 7 years’ work experience (POST APPRENTICESHIP AND TRADE COMPLETION)

Knowledge / Abilities:

• Have a proficient knowledge of the company, its divisions, associates, people products, service and website.
• Able to work independently as well as in a team
• Able to assist as required in the technical department
• Able to focus and provide work of an extremely high quality
• Able and prepared to work shifts
• Must have own toolbox

Skills:

• Planning and organizing
• Reliable and honest
• Computer literate

Other

• You may be required to perform other or general work due to operational requirements, for which you are either qualified and/or capable of doing so, or any duties that may be reasonably expected of you.

Diesel Mechanic – Pretoria

Introduction

Intercape is looking for a Qualified Diesel Mechanic to join their team of professionals in Pretoria. The successful applicant will be responsible for services and maintenance of our luxury coaches and trucks consisting mainly of MAN, Volvo and Mercedes Benz.

Duties & Responsibilities

Vehicle Inspections and General Repairs

• Ensure all vehicle detail is accurately recorded on the job card system.
• Ensure defects are comprehensively recorded on the job card system.
• Comply with all company policies and procedures regarding inspection sheets.
• Ensure all vehicles mechanically checked are handed to Depot Manager fully completed.
• Ensure all special tools and equipment is available and in working condition.

Job Cards

• Complete all related faults identified.
• Log all other identified faults found on vehicle.
• Responsible to hand completed job-card to Depot Manager to be signed-off in a timeous manner.

Mechanical Output

• Adhere to manufacturer’s specifications as specified in the Mechanical Manual available in workshop and Impact Computer System.
• Ensure analytic tools are utilized effectively.
• Ensure the following (minimum) aspects are fully understood and can be repaired and maintained as required:

• Engine
• Gearbox
• Retarder
• Clutch related functions
• Tyre Audits and rotation of tyres
• Brakes operations
• Basic Air Systems
• Ensure post-repair checklists are done.
• Adhere to all Health and Safety policies and procedures.
• Ensure safety is managed at all breakdowns.
• Responsible for cleanliness of vehicles.
• Responsible for cleanliness of working environment.
• Manage all parts used in an orderly and responsible manner.

• Ensure post-repair checklists are done.
• Adhere to all Health and Safety policies and procedures
• Ensure safety is managed at all breakdowns.
• Responsible for cleanliness of working environment.
• Manage all parts used in an orderly and responsible manner.

Human Resources

• Conduct performance reviews as stipulated by company policy and procedures.
• Act as leader and mentor to peers and sub-ordinates.
• Manage productivity levels in all workshops.
• Ensure effective communication between technical employees and management.
• Comply with uniform standards.

Effective utilisation of all systems used in Intercape

• Log all related information on company system as required by policy.
• Understand all company system available and value that can be gained from these.
• Ensure internal white-boards are maintained and reviewed.
• Responsible for effective utilisation, accurate capturing, and thorough record keeping on all systems relevant to perform daily tasks within department.
• Capture and ensure effective and thorough record keeping on the Move system, and all other systems used in department.
• Capture and ensure the correct information is loaded and reflects accurately on the Move system, Wheel Alignment system, and all other systems used in department at all times and on a continuous basis
• Responsible to ensure that you have received training on all relevant systems for department or have provided training to direct reports.

Breakdowns

• Due to the 24-hour standby nature of the position, a company vehicle (which may be determined and varied from time to time) made available for work related purposes
• Manage any breakdown from call received to solution implemented.
• Obtain all relevant information from crew.
• Ensure problem is analyzed and probable causes identified.
• Complete all relevant documentation and update logbook with breakdown information.
• Report extent of problems outside own responsibility to Depot Manager / Regional Technical Manager/ Operations immediately after assessing situation.
• Provide feedback and complete breakdown report directly upon returning from breakdown.
• Ensure break-down vehicles are filled and cleaned after each break-down.
• Ensure correct tools and equipment are available and taken on breakdowns

Health and Safety

• Ensuring compliance to al OHS rules and regulations as stipulated in the company’s policies and procedures.
• Ensuring compliance in wearing the correct PPE and a mask.
• Adherence to all Covid-19 regulations
• Daily health and safety declaration when entering and leaving the depot.
• Compliance to the 2-meter social distancing regulations.
• Compliance with sanitizing procedures and policies to ensure that self and colleagues’ safety comes first.

Desired Experience & Qualification

Qualifications:

• Grade 12
• Code EC license with PDP
• Trade Test Certificate (Must be a qualified Diesel Mechanic)
• Valid passport

Experience:

• Min 8 years’ work experience (POST APPRENTICESHIP AND TRADE COMPLETION)

Knowledge / Abilities:

• Have a proficient knowledge of the company, its divisions, associates, people products, service and website.
• Able to work independently as well as in a team
• Able to assist as required in the technical department
• Able to focus and provide work of an extremely high quality
• Able and prepared to work shifts
• Must have own toolbox

Skills:

• Planning and organizing
• Reliable and honest
• Computer literate

Other

• You may be required to perform other or general work due to operational requirements, for which you are either qualified and/or capable of doing so, or any duties that may be reasonably expected of you.

Regional Technical Manager – Pretoria

Introduction

Intercape is looking for Regional Technical Manager to join their team based in Gauteng

Duties & Responsibilities

Staff performance managed

• Constructive regular feedback
• Clear concise instructions
• Competent people to be empowered
• Adequate resources e.g. machines tools
• Technical Department goals supported
• Initiate and maintain performance appraisals for workshop technical personnel
• Disciplinary action taken when needed
• Supports technical business plan
• Effective delegation

Technical advice / information provided

• Immediate response to Operations information requirements
• Monthly technical reports on time
• Information and decisions communicated to all relevant people

Technical policies and procedures applied

• Policies and procedures communicated to all relevant staff
• Staff are trained to use procedures
• Regular evaluations are carried out to measure compliance

Training and development

• Technical training needs identified and report to Nat Technical Manager
• In-house development experience and training opportunities provided
• Training
• Training objectives monitored and evaluated monthly

Managing technical budget

• Running cost of all vehicles accurately monitored
• Monthly variances reported
• Technical budget controlled within set parameters

Equipment replacement policy and strategy implemented

• Equipment replacement policy and procedures drafted in consultation with key stakeholders
• Policies and procedures support overall Technical Department strategy
• Replacement costs are within budgeted constraints
• Equipment meets quality and delivery requirements and running costs are within projected costs

Maintenance program planned and implemented

• Maintenance program completed by due date (preventative maintenance program)
• Maintenance program set within budgeted cost parameters
• Maintenance program communicated to all relevant subordinates
• Monitor and control maintenance program in consultation with all key stakeholders
• Maintenance program meets cost, quality and delivery requirements
• Depot maintenance inclusive of HC Dept and Call Centre in conjunction with building Maintenance Team
• Commercial vehicles maintenance: Both inside and outside of all vehicles to be maintained as per company standard. Including but not limited to daily road tests as part of ‘spot check’ maintenance.

Technical manpower requirements planned and controlled

• Staffing numbers are established according to depot workload
• Required/excess positions are identified
• Staff recruitment or reduction to be identified
• Deadlines met
• Costs within approved budget
• Key stakeholders consulted throughout the process
• All stakeholder groups frequently communicated to, throughout the process

Technical Department strategy implemented

• Technical Department strategic plan completed by due date
• Aligned to national Technical business strategy
• Internal and external environmental factors researched and considered
• Objectives challenging and achievable
• Short term and long term priorities identified
• Broad consultation with key stakeholders
• Strategy implemented and monitored on a monthly basis
• Strategy reviewed bi-annually

Adhere to procurement policies and procedures

• Adhere to prescribed stock levels

• Adhere to OE manufacturer specifications in consultation with Nat Technical Manager
• Follow MOVE policies and procedures on procurement

Desired Experience & Qualification

Qualifications:

• Trade Test Certificate

Experience:

• 8 Years’ experience
• Experience in mechanical parts
• There may be a requirement to perform other or general work due to operational requirements, for which you are either qualified and / or capable of doing so, or any duties that may be reasonably expected of you

Knowledge / Abilities:

• Must be willing to assist in general administration duties
• Enjoy working independently as well as being part of (and managing) a team.
• Assist fellow colleagues in the daily running of company related tasks.
• Deliver exceptional service that exceeds customer’s expectations through proactive and appropriate solutions
• Research and provide legal opinions on a variety of issues and new business projects within the business to proactively identify, assess and manage legal risk
• Have a proficient knowledge of the company, its divisions, associates, people, products, service, terms and conditions and website.
• Ability to produce high quality work and take pride in your work
• Computer literacy 
• Very good organisational skills

CENTRAL OPERATIONS (24 HR) FLEETCONTROLLER (CAPE TOWN)

Introduction

InterCape is looking to appoint a Central Operations (24 Hr) Fleet Controller as part of their Cape Town Operations. The ideal candidate will have experience  from an operational environment.

Duties & Responsibilities

Satellite Vehicle Tracking System

• Analyze; take necessary actions; report exceptions and or transgressions of the information generated via the Satellite Vehicle Tracking System on a 24 hour basis according to Intercape policies and procedures.
• Contact, alert and document events trigger via the tracking system when drivers;
  • Over speed and or over speeding in pre-defined locations
  • Driving off routes
  • Coach running behind timetable
  • Harsh Cornering
  • Idle excessive
  • Exceed driving hours
  • Enter NO-GO Zones
  • Unknown driver tags
• Ensure that coaches on route are monitored to ensure they are on route and on time according to Intercape timetables.
• Ensure any deviations as per the planned journey as per journey management system is monitored and exceptions resolved and documented.
• Ensure that “unknown” driver tags recoded on system are investigated and resolved
• Log required complaint for further investigation
• Ensure that supporting documents are attach to complaints logged
• Ensure that all tracking related faults are documented and reported
• Ensure to create, update, and monitor Intercape defined locations
• Ensure that training on tracking system is completed as and when required by Management
• Document and report serious transgressions to National Operations Manager and receiving Depot Manager
• Ensure that daily health checks are completed
• Log maintenance calls with tracking supplier and or ensure it is actioned within agreed time frames
• Compile daily report of tracking related incidents
• Participate & contribute to all tracking related projects and or requests required from Management
• Ensure that vehicle and driver databases are updated as per Intercape records
• Provide tracking related assistance as and when required
• Provide daily, weekly, and monthly reports or when required to do so.

Onboard video camera

• Ensure that onboard camera video footage is actioned within 12 hours as per Intercape policy and procedures
• Ensure that drivers are identified, and relevant system is updated with relevant data within 12 hours of event
• Ensure that complaints are logged against drivers according to Intercape policies and procedures
• Ensure that supporting documents are attach to complaints logged
• Ensure that onboard camera system related faults are documented and reported
• Ensure that training on onboard camera system is completed as and when required by Management
• Document and report serious transgressions to National Operations Manager and receiving Depot Manager
• Log maintenance calls with onboard camera supplier and or ensure it is actioned within agreed time frames
• Compile daily report of onboard camera related incidents
• Participate & contribute to onboard camera system related projects and or requests required from Management
• Provide onboard camera related assistance as and when required
• Provide daily, weekly, and monthly reports or when required to do so

Employee Management

• Ensure to comply with office hours and or to notify Manager of deviations
• Ensure to timeously discuss and apply for leave with Manager
• Ensure to notify Manager of illness as per Intercape policy and procedures
• Ensure to provide the necessary documents as per Intercape policy and procedures
• Ensure that attendance records (Happy Reports) are daily updated
• Ensure to breathalyze when reporting for duty and again on end of shift
• Ensure to comply with Intercape policies and procedures
• Ensure to participate & contribute to meetings
• Ensure that Intercape related information is kept confidential and not discuss or distributed
• Ensure that disciplinary and grievance procedures are carried out
• Ensure that colleagues are address in a professional manner

Fleet Operations

• Monitor all vehicles on satellite tracking system
• Ensure to action any deviations experienced
• Ensure that all accidents, incidents, breakdowns are monitored, and the necessary notifications are communicated to all the relevant parties as per Intercape policies & procedures
• Ensure that all accidents, incidents, breakdowns are monitored and documented on relevant systems as per Intercape policies & procedures
• Ensure to create, update, and monitor Intercape defined locations
• Ensure that tracking related events are monitored, actioned, and documented
• Ensure that unknown driver tags are monitored and actioned
• Ensure that LG’s are issued
• Ensure that food is ordered within the Intercape policies & procedures
• Ensure that breakdowns are closely monitored, and the necessary notifications are sent to relevant parties
• Ensure that all incoming calls are actioned in a professional manner
• Ensure that colleagues are address with respect
• Ensure that technical assistance is communicated in a professional manner
• Ensure to participate and contribute in operational discussions
• Ensure to participate and contribute in meetings

Effective Utilization of systems

• Ensure to familiarize you with enhancements, changes and or new systems owned by Intercape
• Ensure to familiarize you with enhancements, changes  of satellite vehicle tracking system
• Ensure to familiarize you with enhancements, changes of onboard camera system
• Ensure to upskill knowledge on Microsoft packages
• Effective utilization of all Intercape systems relevant to the position.
• Accurate capturing of all systems relevant to the position:

• Mix Telematics
• SOPS
• MOVE

Customer Service

• Deal with customer inquiries courteously and efficiently (Appraisals / Complaints)
• Fleet Controller responsible for logging complaints must resolve/finalize the complaint
• Questions are used to clarify the customer’s needs or concerns
• Assistance from other staff is sought when a customer s inquiry cannot be fully answered
• Knowledge of services and /or operations is used to respond to customer’s needs
• Customer inquiries and associated action are recorded and reported (CCC System)
• Special needs are addressed
• Provide feedback to managers and internal and external customers
• Handling of accidents
• Ensure that colleagues are address in a professional manner

Desired Experience & Qualification

• Grade 12
• 3-5 Years’ Operational experience
• Tracking software experience is compulsory.
• Mix Vision or related product experience is compulsory.
• Willing to work 12 hour shifts and weekends. (24/7/365)
• Strong written and interpersonal communication skills
• Must participate and contribute in general administrative duties
• Must be able to work independently as well as be part of a team
• Must be able to work under pressure and comply with deadlines
• ​​​​​Be familiar with the South African road system, routes, route conditions and coaches used
• Computer literacy – All Microsoft Packages.
• Qualification in Fleet control will be advantageous
• Detail-oriented
• Cleanliness
• Creative 
• Planning and organizing 
• Reliable and honst 
• Self-motivation/ motivating others 

Note

Correspondence will be limited to shortlisted candidates, if you have not heard from Intercape within 1 month of the closing date. Please accept that your application was unsuccessful. By applying for this position at Intercape, the applicant understands and agrees that Intercape may solicit a criminal report from SAPS verify educational qualifications and employment history.

The Intercape reserves the right to remove the advertisement at any time before the stated closing date and it further reserves the right not to appoint if a suitable candidate is not identified

Click here to apply

All the best with your applications.