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- Finance Clerk
- Leasing Administrator
- Bulk Recruitment Officer
- Regional Training Manager
- IT Administrator/Junior Support Analyst
- Treasury Clerk
- Creditors Clerk
- Bookkeeper
- Data Analyst
- IT Intern
- Employee Relations Consultant
- Debtors/Creditors Clerk
- Business Analyst
- Procurement Officer
- Payroll Officer
Finance Clerk
Job Description
DUTIES AND RESPONSIBILITIES:
- Responsible for card reconciliations, filing and general processing
- Daily revenue reconciliations for all store POS pay types
- Review of stores daily reports and raising/ resolving all queries
- Input cash up revenue figures onto reconciliation spreadsheet
- Verify cash drops on the online portal
- Verify cash deposited in the bank account
- Reconcile card transaction revenue with amounts received in the bank account
- Input revenue amounts and reconcile amounts received from Mr D, Uber Eats,
- Yumbi, voucher, account, cheuqe and the Pedros app
- Raise any variance queries with store and operations management
- Resolve all variances
- Escalate variances per the SOP when required
- Review stores daily reports and raise queries
- Ensure original cash up documentation is received weekly
REQUIREMENTS:
- Matric
- Must either be completing an Accounting qualification or already completed one
- Full MS Office
- Experience on SAGE 200 Evolution, Pastel Partner or any similar accounting package – advantageous
Leasing Administrator
Job Description
DUTIES AND RESPONSIBILITIES:
- To maintain, keep track of and manage the process flow of any original documentation as well as maintain awareness of the lease status of all leases within area of responsibility and drive the process to finalization.
- To ensure that due process is followed concerning the processes preceding the conclusion of new agreements of lease and renewals in particular (but without exclusion) creditworthiness checks and obtaining FICA and other relevant documentation.
- To effectively administer all lease processes so that such processes are followed and adhered to.
- To provide comprehensive operational and management reports, supported with hands-on knowledge on the status of vacancies and leasing activity within the area of responsibility.
- To provide assistance, so that each agreement of lease is accurately and comprehensively captured onto the Development Tracker so that the utility of the database is maximized and the maximum value of costs can be recouped from tenants.
- To provide general administrative support and document management to the leasing and administrative department.
- To assist with market research pertaining to specific property information.
REQUIREMENTS:
- Must have 3 – 5 years of corporate leasing administration experience.
- Experienced in the MRI system (preferable).
- Must have great communication skills.
- Must be a self-starter.
Bulk Recruitment Officer
Job Description
SUMMARY OF JOB:
Recruitment Officer plays a critical role in identifying, attracting, and hiring top talent for an organization. Maintaining an active pipeline and recruiting for bulk roles for new stores and replacement roles.
DUTIES AND RESPONSIBILITIES:
- Building relationships with Line Managers.
- Posting job advertisements onto Simplify HR.
- Sourcing, screening, shortlisting, and interviewing candidates.
- Recruitment for Franchise Partners and Corporate stores for bulk positions.
- Conducting assessments, MIE, and reference checks for shortlisted candidates.
- Gathering supporting documents and putting together a recruitment pack.
- Ordering of uniforms.
- Pack submission to the Human Resource Administrators.
- Working closely with the Operations and Training department.
REQUIREMENTS:
- A Diploma in Human Resources or a related qualification.
- Must have a minimum of 2 years of Bulk Recruitment experience.
- Must be a self-starter.
- Organisational skills.
- Attention to detail.
- Must be a team player.
- Good verbal and written communication skills.
- Must have MS Office experience.
- Willing to travel for new store openings within KZN.
Regional Training Manager
Job Description
DUTIES AND RESPONSIBILITIES:
- Conduct training sessions on preparation of foods as per our Standard Operating Procedures
- Support, mentor, and upskill trainees and new employees
- Promote efficiency and improve skills of employees
- Keep attendance and training records and registers
- Monitor employee performance and response to training
- Conduct performance evaluations and identify areas of improvement
- Provide daily updates on training areas done daily in-stores
- Work within a team and drive the restaurant/take-away forward
- Assist in New Store openings – supporting the teams through constant mentoring and coaching
- Assist the Training Department with Adhoc Training tasks and projects within Pedros
- Doing presentations to the target audience for all Pedros Training Modules and SOP’s
- Sign off Manager Trainees throughout the region
- Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise
- Take charge of GP & GRV training/ trouble shooting for new & existing stores
- Training team roster must be posted on the training platform
- Full accountability of the training team within the RTM group
- Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. POE must be filed
REQUIREMENTS:
- Restaurant and Fast Food Service experience
- Minimum 5 years related experience required
- Good verbal and written communication skills
- Organisational and time management skills
- Attention to detail
- Be prepared to go the extra mile
- Must be computer literate and must be able to write professional reports from time to time
- Must have own reliable vehicle & mobile phone
- Good GP/ COS/ GRV knowledge
IT Administrator/Junior Support Analyst
Job Description
The IT Administrator/Junior Support Analyst will be responsible for attending to all things, administration, basic IT support and maintenance within the Pedros organization.
DUTIES AND RESPONSIBILITIES:
- Embody the 11 Pedros leadership principles: To conduct oneself in an honourable, professional, and kind manner when reporting to work duties, make it a priority to familiarize oneself with the leadership principles, and align.
- End-user support (Tech & Administrative support) – Operations: Act as a first line of support for IT related queries and issues. Involves systematically recording and tracking all support requests or issues reported by users within the IT support system. It includes creating detailed records for each ticket, assigning unique identifiers (ref number), categorizing issues, prioritizing based on urgency, maintaining a communication log (internal comments), documenting resolution details, and lastly closing of tickets.
- Project Collaboration: Collaborate with the IT department members to plan and execute new IT projects, particularly those related to store support. Focus on seamless integration, minimal downtime, and alignment with business objectives.
- System Support: Provide Basic level first and/or second line support to end-users, offices, and stores; for hardware, software, complex issues when they arise, perform system upgrades/updates, installations, patching and config.
- Billing & IT Administration: Carry out and manage all things associated with IT infrastructure, ensuring smooth operations. Carry out and enforce IT policies and Governance implemented by management, creation and management of Requisitions, Purchase Orders, Approvals, etc.
- Asset tracking and management: Maintain and update comprehensive and up-to-date asset registers, inventory reports and/or bringing in of any hardware items (this includes Microsoft licensing).
- Enforce and uphold IT policies and governance: By enforcing and upholding IT policies and governance, work towards the organization’s goal, which is to create a secure, efficient, and compliant IT environment that supports the overall objectives of the business.
- Security awareness and educating end users: Adopt and monitor a Security Education and Awareness attitude to ensure that end users possess a robust understanding of security protocols and practices, fostering a secure organizational environment through continuous education relaying.
- Adherence to SLAs / MSAs: familiarize yourself with all internal and vendor SLA’s, adhere and operate accordingly.
- Service delivery metrics – Supporting metrics of ticketing platform: Efficiently utilizes the ticketing platform for timely resolution, achieving a high first-time resolution rate. Accurately assigns tickets, optimizes automation features, and ensures adherence to SLAs. Maintains high-quality documentation, showcasing proficiency and contributing to overall user satisfaction. Proactively manages issues, demonstrating a commitment to continuous improvement in service delivery. Leverages platform training to enhance proficiency, effectively impacting the technician’s role in optimizing the IT support process.
- User satisfaction (End-user health checks, organization satisfaction, etc.): Regularly assesses organization satisfaction through user feedback and engagement metrics. Strives for a high satisfaction rate by addressing user concerns promptly and effectively. Utilizes proactive measures to enhance user experience and overall satisfaction levels. Demonstrates a commitment to continuous improvement in user satisfaction, contributing to positive organizational feedback.
- Reporting, tracking and documentation: Accurately reports and document all technical activities, ensuring comprehensive records. Demonstrates proficiency in utilizing tracking tools for efficient task management and resolution. Adheres to documentation standards, providing clear and detailed records of troubleshooting processes. Contributes to streamlined operations by consistently meeting reporting deadlines. Exhibits a commitment to organizational transparency and accountability through meticulous reporting and documentation practices.
- Store support, maintenance, special colab projects and new store builds: Provides efficient support and maintenance for store IT systems, showcasing adaptability and project management skills. Demonstrates expertise in new store builds, contributing to smooth IT infrastructure setup. Strives for minimal downtime in store operations through proactive support initiatives. Enhances overall store IT functionality, aligning with organizational goals and customer satisfaction. Successfully collaborates on store projects.
- User lifecycle and management (user onboarding and offloading of end users leaving the organization): Efficiently handles user onboarding, ensuring seamless integration into IT systems. Manages offboarding processes for departing users, safeguarding data, and access security. Strives for a smooth transition during user role changes, minimizing disruptions. Demonstrates proficiency in user account provisioning and deprovisioning procedures (licensing, user profiles, etc.), Contributes to organizational security by maintaining accurate user access records throughout the lifecycle.
REQUIREMENTS:
- Relevant certifications, such as CompTIA A+ or Network+, diploma and/or degree in CS/IS – IT will be advantageous.
- Minimum of 1-3 years of experience in IT support or a related field.
- Experience in user/systems first and second line support and operational efficiency.
- Knowledge of common IT systems and software used in the retail and QSR industry.
Treasury Clerk
Job Description
DUTIES AND RESPONSIBILITIES:
- Loading of all Payments and Beneficiaries for corporate stores
- Loading of all EFT payments for corporate stores on the Nedbank Business banking Portal
- Loading of all Imali payments for corporate stores on the Nedbank Business banking Portal
- Loading of beneficiaries for corporate stores on the Nedbank Business banking Portal
- Preparation of the “Due now” email to the financial manager in accordance with payment submission deadlines and SOP
- Submission of payment packs to the financial manager in accordance with payment submission deadlines and SOP
- Review of payments submitted by creditors clerks and raising of queries
- Contingency function for accounts payable supervisor role
REQUIREMENTS:
- 3 Years’ experience in a similar role
- Matric
- Full MS Office
- Nedbank Business Banking Portal experience – Advantageous
Creditors Clerk
Job Description
DUTIES AND RESPONSIBILITIES:
- Complete accounts payable function
- Reconciling accounts
- Processing of supplier invoices
- Correct allocations of transactions per GL coding
- Verification of supplier documents including delivery notes, GRV’s and tax invoices
- Prepare supplier payments per credit terms
- Reconciling of supplier accounts
- Resolution of all outstanding items on supplier reconciliation
- Sending proof of payments to suppliers
- Ensuring the supplier age analysis is accurate and updated
REQUIREMENTS:
- 3 Years’ experience in a similar role
- Matric
- Full MS Office
- Sage 200 Evolution, Pastel Partner or any similar accounting package
- Sound understanding of the accounts payable function and a hands-on approach
- Experienced on Sage 200 Evolution or similar package
- Ability to communicate effectively
Bookkeeper
Job Description
DUTIES AND RESPONSIBILITIES:
- Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports
- Financial reporting: Collate, prepare and interpret reports
- Review the accounts payable, and accounts receivable records
- Inventory valuation and verification of count sheets
- Ensuring tax compliance and compliance with statutory regulations
- Audit process and ensuring financial statements are completed
- Managing budgets and variance analysis
- Implement internal controls and SOP’s
- Liaising with the operations team
REQUIREMENTS:
- 3 Years’ experience in a similar role
- Tertiary Financial Management / Accounting qualification
- Valid code 8 Drivers Licenses (own vehicle) – Advantageous
- Full MS Office
- Sage 50/ Sage 200 or similar system
- Sound understanding of accounting concepts and a hands-on approach
- Experience in the FMCG, Fast Food or Retail sectors
Data Analyst
Job Description
DUTIES AND RESPONSIBILITIES:
- Responsible for leading our data analysis efforts, uncovering insights, and providing actionable recommendations to drive strategic decision-making
- Lead the development and implementation of data analysis strategies to support business objectives
- Conduct in-depth analysis of large datasets, identifying trends, patterns, and correlations
- Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions; including, but not limited to Operations, Marketing, Customer Care and IT teams
- Design and implement data models, dashboards, and reports to visualize key performance indicators and business metrics
- Conduct thorough business case studies to evaluate market trends, competitor analysis, and potential opportunities, with a bias for strong ROI and profitability
- Utilize statistical techniques and predictive modelling to forecast future business outcomes and mitigate risks
- Interpret complex data and present findings to senior management in a clear and concise manner
- Stay current with industry trends and best practices in business intelligence, data analysis, and data visualization techniques
- Drive continuous improvement initiatives to enhance data quality, accuracy, and accessibility across the organization
- Provide leadership and mentorship to team members, fostering a culture of innovation, collaboration, and excellence
REQUIREMENTS:
- Bachelor’s degree in Business Administration, Statistics, Mathematics, Computer Science, or related field
- Proven experience (3+ years) in business intelligence, data analysis, or related roles within the QSR or FMCG/Retail industries
- Proficient with key MS Office applications (MS Teams, Excel, PowerPoint, etc.)
- Experience with business intelligence tools such as Tableau, Power BI, or Qlik for data visualization
- Experience with retail POS systems such as Micros and Gaap will be highly advantageous.
- Firm grasp on business modelling and building business case scenarios
- Must be based in Durban, or willing to relocate
- Position is office-based
IT Intern
Job Description
The IT Intern will assist in various administrative tasks, PC setups, task tracking and management within the Pedros organization. This role involves shadowing IT operations and providing assistance whilst absorbing the knowledge, processes followed and learning to uphold standards of IT service delivery under supervision.
DUTIES AND RESPONSIBILITIES:
- Embody the 11 Pedros leadership principles: To conduct oneself in an honorable, professional, and kind manner when reporting to work duties, make it a priority to familiarize oneself with the leadership principles, and align.
- Administrative Support: Provide administrative assistance to IT executives, including scheduling meetings, managing calendars, and handling correspondence. Coordinate travel arrangements and prepare travel itineraries as needed.
- Communication Liaison: Serve as a primary point of contact for internal and external stakeholders, relaying messages, and inquiries to IT executives promptly and accurately. Draft and proofread emails, memos, and other correspondence on behalf of IT executives.
- Information Management: Organize and maintain electronic and physical files, ensuring easy access to documents and information as needed. Assist in preparing presentations, reports, and documentation for meetings and presentations.
- Project planning: Support IT projects by assisting in project planning, tracking progress, and coordinating tasks and resources. Maintain project documentation and update project status reports regularly.
- Calendar Management: Manage IT executives’ calendars, scheduling appointments, meetings, and conference calls efficiently. Coordinate meeting logistics, including room reservations, technology setup, and catering arrangements.
- Travel Arrangements: Arrange travel accommodations, transportation, and itineraries for IT executives and team members. Ensure travel plans align with business objectives and budgetary guidelines.
- Expense Management: Assist in managing expense reports and reimbursements for IT executives, ensuring accuracy and compliance with company policies. Track expenses and reconcile credit card statements in a timely manner.
- Confidentiality and Discretion: Handle sensitive information with utmost confidentiality and discretion, always maintaining a high level of professionalism. Follow company policies and procedures regarding data privacy and security.
- Special Projects: Provide support for special projects and initiatives as assigned by IT executives, demonstrating flexibility and adaptability in handling diverse tasks. Collaborate with cross-functional teams to ensure successful project outcomes.
- Relationship Building: Foster positive working relationships with internal and external stakeholders, representing IT executives professionally and effectively.
- Documentation and Reporting: Assist in documenting IT processes, procedures, and generate reports on IT activities for analysis and review.
- Maintains the upkeep of SOP files, process documentation and billing annexure.
- Learns our IT Policies and Governance and abide by.
- Professional development: Actively participate in learning opportunities provided by the IT department to enhance technical skills and knowledge and seek feedback for continuous improvement.
REQUIREMENTS:
- Must have a Matric.
- Currently going through tertiary studies and education for any IT related certification in Networking, Computer Science and/or Information Science and Security will be advantageous.
- Familiarity with how a computer works, and basic computer skills.
- Tech forward and intrigued by technology.
- Valid driver’s license and must be willing to travel to sites on occasions (advantageous).
Employee Relations Consultant
Job Description
An Employee Relations Consultant provides support to the HR department by maintaining and following HR policies, regulations and procedures. Advises management on all issues relating to conflict and the process and procedures to follow.
DUTIES AND RESPONSIBILITIES:
- Assist employees and management with queries and requests
- Advise management on all matters that involve conflict between employees
- Assist in the development of HR, IR / ER labour protocols, operating procedures and handbooks
- Maintain and follow HR policies, regulations and procedures related to the function, rights and responsibilities of all staff
- Advise employees and management on the interpretation and application of relevant policies and procedures to ensure compliance
- Investigate and chair disciplinary and grievance hearings
- Provide advice on grievance and disciplinary hearings to ensure procedural and substantive fairness is applied in the company
- Counsels and guide staff on work-related issues in order to enhance employee morale
- Represents and articulates company position in labour related disputes at CCMA
- Contribute in the development of policies and procedures
- Ensure all safety and control standards (Health and Safety) are in place
REQUIREMENTS:
- Diploma / Degree in Human Resource Management or relevant experience relating to HR, IR/ ER and SA Labour Legislation
- Minimum of 1 – 2 years experience in labour law, OHS, POPI and regulations and compliance
- Excellent command of the English language, both written and spoken
- Good negotiation skills
- Basic knowledge of labour legislations
- Understanding of CCMA processes
- Attention to detail, systems oriented, organized and analytical
- The ability to function well under pressure, prioritize matters and act on them accordingly
- The ability to function both independently and in a team, take initiative, shows commitment and is motivated to achieve tasks in the required time frame
Debtors/Creditors Clerk
- s order listings
- Processing of customer and suppliers invoices at correct price and qty
- Prepare and submit DC Accounts on Hold register
- Prepare weekly POD file and prepayment listing for review
- Run customer statements per Pedros SOP
- Assist with customer and supplier queries
REQUIREMENTS:
- 1-3 Years experience in a similar role
- Sound understanding of the finance function and a hands-on approach
- Previous experience dealing with large volumes in the FMCG, Fast Food or Retail sectors
- Ability to communicate effectively across all levels of the organisation
- Strong presentation skills
- Must have strong attention to detail and a proven track record
- Sage 200 Evolution/Pastel Partner or similar program – 1-2 years experience
Business Analyst
Job Description
DUTIES AND RESPONSIBILITIES:
- Analysis of trends, variances, inventory control, business valuations, feasibility analysis, budgeting, target setting as well as driving integration and automation to enhance financial analysis/ reporting
- Conduct analysis and determine reasons for variances in actual gross profit percentages achieved in comparison to the target
- Propose solutions for improving Gross Profit percentages
- Monitor Stock variances and report on trends group wide
- Conducting project feasibility analysis using best practice methodology and conducting business valuations
- Target setting, Forecasting, and budgeting
- Investigate integrations and Business Intelligence Report development for the Micros POS System
- Assist with compilation of monthly statistics and reporting
- Analyse and report on store stock ordering trends in relation to sales quantity and sales mix
- Analyse and report on weekly staff Rostering in relation to turnover and report on efficiency
REQUIREMENTS:
- 5 Years’ experience in a similar role
- 3 years’ experience on GAAP and Micros POS Systems or similar – advantageous
- Pastel Evolution Experience – advantageous
- Advanced Microsoft Excel skills
- Must have strong attention to detail and a proven track record
- Degree in Computer Science or Finance
Procurement Officer
Job Description
DUTIES & RESPONSIBILITIES:
- Carry out all the activities necessary to purchase goods in compliance with given cost/time/quality requirements and with Company policies and standards and work instructions.
- Issue to vendors the Request for Quotation based on the given purchasing request.
- Support the vendors during the preparation of the technical/commercial proposals with the obligation of confidentiality about the related bid info.
- Prepare the commercial bid tabulation to compare different proposals and suggest actions to be taken to improve bid results and/or select the vendor.
- Follow up and negotiate.
- Perform the assigned activities in compliance with procedures and provided systems and tools.
- Ability to add value, reduce costs, and input to business improvements.
- Ability to build and maintain effective and productive relationships with staff, stakeholders, and suppliers.
- Assist with setting up SOPs and constantly revising within the Department.
- Ensure SOPs are being adhered to at all times.
- Able to apply relevant occupational Health & Safety and Food Safety Legislation.
- Ensure that all SOP’s are enforced.
- Monitor performance.
- Decision-making and escalation.
- Achieve work performance by obtaining information from peers, subordinates, and superiors.
- Communicate important non-routine information to superiors and/or other departments by judging what is necessary to maintain and enhance production.
REQUIREMENTS:
- Must have 3 years of experience in a procurement role. (chilled FMCG highly advantageous)
- Matric senior certificate or NQF level # 4 (compulsory).
- Tertiary qualification in Purchasing, Supply Chain advantageous.
- Proficiency in MS Office – must have strong Excel skills.
- Experience with Purchasing, Procurement, Buying or Expediting.
- Experience in a production manufacturing environment.
- Experience with ERP and MRP.
- Understanding of popular products in the industry.
- Excellent interpersonal and social skills.
- Able to build and maintain effective and productive relationships with staff, stakeholders, and suppliers.
- Good communication, negotiation, interpersonal, and influencing skills.
- Analytical, numerically astute with strong demonstrated problem-solving abilities.
- Able to manage time effectively, prioritize tasks, and achieve set targets.
- Able to work well under pressure and handle emergency and stressful situations.
- Commercial and financial awareness.
- Keen attention to detail and accuracy.
Payroll Officer
Job Description
Payroll Officer is responsible for accurate and timeous processing of payroll, ensuring accurate processing of payroll data, maintaining compliance and accurate record keeping
Duties and Responsibilities:
- Process employee salaries including earnings and deductions on the payroll system
- Reconcile time and attendance, ensuring accurate hours worked are captured and processed
- Verify and accurately process monthly payroll data including deductions
- Process new employees and accurate payment banking details
- Process terminations in accordance with the company’s policies and procedures
- Ensure accurate processing of benefits contributions and deductions
- Prepare and process monthly incentive and reward payments
- Review payroll processed by Payroll Administrators and assist with resolving of payroll errors and queries
- Generate monthly payroll reports for Management and Finance
- Generate and submit monthly EMP201 reports and payment schedules
- Reconcile and prepare annual EMP501 reports and files for submission
- Maintain up-to-date employee records and payroll information
- Address employee queries and collaborate with HR to resolve any payroll discrepancies and queries
- Participate and collaborate with Management on process improvements and optimization
Requirements:
- A Diploma in Human Resources, Finance, Accounting, Business Administration, or a related field.
- Minimum of 2 years experience as a Payroll Officer
- Minimum of 3-5 years of Sage 300 People payroll processing experience
- Minimum of 3-5 years experience in Tax submissions and recons – both EMP201 & EMP501
- Minimum of 3-5 years experience in benefits processing and 3rd party payments – provident fund, medical aid, business travel
- Experience in remuneration structures, bonuses, incentives and rewards
- Ability to use data analytics to make data-driven decisions.
- Time and Attendance Systems
- Employee self-service portals experience
- Strong knowledge of payroll and tax regulations and compliance
- Proficient in Microsoft excel
- Valid driver’s license
All the best with your applications.
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