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| Closing Date | 2024/01/12 |
| Reference Number | ETH231219-8 |
| Job Number | 35003452 |
| Job Title | Senior Clerk (Customer Liaison & Recep) |
| Job Type | Permanent |
| Job Grade | T06 |
| Division | Marketing And Sales |
| Department | Strategic And New Development |
| Branch | Business |
| Vacancy Group | TRADING SERVICES |
| Reporting To | Senior Waste Consultant |
| Location – Town / City | Durban |
| Location – Province | KwaZulu-Natal |
| Location – Country | South Africa |
| Job Purpose | Provider a clerical support function to the Cleansing and Solid Waste Unit in respect of Public Relations/ Marketing. |
| Key Responsibility Areas | • Attend to customer queries relating to services rendered and capture on the electronic system for actioning. • Provide a reception service. • Maintain and control stock levels of bin liners. • Make follow up calls to customers to determine if queries have been resolved. • Maintain a list of customer account transfers to and from different properties. |
| Competencies | • Written Communication • Oral Communication • Attention to Detail • Problem Solving • Planning and Organising • Use of Technology • Data Processing & Analysis • Interpersonal Relationships • Communication • Service Delivery Orientation • Client Orientation and Customer Focus • Action Orentation |
| Essential Requirements | • Grade 12 (NQF Level 4) or equivalent. • 1 Year relevant experience • Computer Literacy. |
| Preferred Requirements | • N/A. • 2 Years relevant experience. |
| Housing Subsidy | Yes |
| Leave | Yes |
| Medical Aid | Yes |
| Other Allowances | N/A |
| Pension Fund | Yes |
| Remuneration | R 172 624.46 min / R 224 081.71 max pa. Basic Salary |
| 13th Cheque | Yes |
| Contact Name | Human Capital -CSW |
| Contact Telephone | 031 311 6251 |
All the best with your applications
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