To apply, click on the link at the end of the posts and all the best with your applications.

Customer Care Supervisor

Job Description

DUTIES AND RESPONSIBILITIES:

1. Serve as the critical link between customer service staff and customers, ensuring a professional, high-quality service experience
2. Monitoring, leading, and training team members
3. Investigate and resolve customer issues, evaluate staff performance, and provide coaching and mentoring to foster growth
4. Ensure daily customer service operations are executed smoothly and efficiently
5. Provide a terrific customer service experience
6. Train team members to provide professional and friendly service
7. Be an expert in interacting with customers
8. Convey and distribute important information and tasks effectively
9. Train and motivate employees successfully
10. Handle difficult situations through precise communication
11. Supervise a team of customer care representatives
12. Provide assistance and leadership in any situation
13. Demonstrate outstanding problem-solving abilities
14. Identify and solve problems quickly and appropriately
15. Handle customer and employee issues effectively and quickly
16. Keep track of multiple assignments, tasks, meetings, and schedules
17. Maintain a perfect organization system to stay focused and perform well
18. Monitor and supervise customer service staff and daily activities, operations, rosters and discipline
19. Evaluate the staff performance and provide them with regular feedback
20. Assist staff with duties if needed – Taking calls, clearing complaints dashboards
21. Train new team members on customer service activities and company policies
22. Track and monitor refunds
23. Deal with customer problems and strive to fix them
24. Establish and implement customer service policies and strategies
25. Create and organize work schedules and shifts
26. Delegate tasks and assignments
27. Communicate with customers and ensure outstanding customer satisfaction
28. Perform data and statistical analysis
29. Write and prepare reports on overall customer satisfaction and complaints
30. Collect customer feedback and implement changes where necessary

REQUIREMENTS: 

1. Diploma in business administration, customer service, or a related field
2. 3+ years of experience in a customer service role, with at least 1 year in a supervisory capacity/ Team Leader role
3. Proven track record of handling escalated customer issues effectively
4. Previous working experience in customer service – Fast food industry (Advantageous)
5. Computer proficiency – Microsoft Office Suite, proficient in Excel
6. Outstanding supervisory skills
7. Exceptional customer service and communication skills
8. Organization and the ability to delegate tasks
9. Strong problem-solving skills
10. Motivation and coaching abilities

Legal Assistant

Job Description

The Legal Assistant at Pedros will provide comprehensive administrative and legal support to the legal team, ensuring effective operations and compliance with company and legal standards. The ideal candidate will have strong organizational skills, attention to detail, and proficiency in Microsoft Word and Excel. Intelligence, discretion, and a proactive approach are essential qualities for success in this role.Duties and Responsibilities

Administrative Support:

• Prepare, proofread, and format legal documents and correspondence using Microsoft Word.
• Organize and maintain legal files, ensuring accessibility and compliance with confidentiality standards.
• Manage schedules, including arranging meetings, hearings, and travel for the legal team.

Legal Operations:

• Conduct preliminary legal research and summarize findings for review by the legal team.
• Monitor and update legal databases, ensuring accurate record-keeping.
• Assist in reviewing and finalizing contracts, agreements, and other legal documents.

Communication and Liaison:

• Serve as a point of contact between the legal team, internal departments, and external stakeholders.
• Handle routine correspondence, inquiries, and follow-ups with requestors as well as with retainer attorneys and vendors.

Compliance and Confidentiality:

• Ensure adherence to legal and regulatory requirements in all documentation and communications.
• Maintain strict confidentiality of all sensitive information and legal matters.

Qualifications & Experience

• Diploma or degree in Paralegal Studies, Legal Studies, or a related field.
• Minimum 2 years of experience in a legal support role or similar capacity. 
• Ability to use excel.
• Ability to work with AI software.
• Familiarity with legal research databases is advantageous.

Finance Business Partner

Job Description

To acts as a strategic financial partner, providing insights and analysis to support decision-making by collaborating closely with non-finance stakeholders. Focusing on financial planning, forecasting, performance monitoring, and identifying opportunities to optimize financial performance, all while aligning with the overall business strategy.

Providing analysis and delivering insight that links financial reports to business operational strategies. Initiating change to ensure key operational, commercial and financial targets are delivered. Building partnerships and maintaining strong relationships with all senior managers and their teams. Supporting senior management to plan, budget and forecast effectively.

DUTIES AND RESPONSIBILITIES:

1. A strong understanding of the retail and/or FMCG sectors
2. Effective communication and presentation skills
3. Ability to understand and interpret key operational and financial data
4. Analytical skills including the ability to identify trends and deviations
5. Strategic thinking: Align the business operations to achieve improved financial results
6. Contributing to Retail stores sales growth
7. Enhance Retail stores financial performance and achieve targets
8. Achievement of required ROI for new projects and initiatives
9. Retail stores inventory control and loss control
10. Driving customer growth

REQUIREMENTS:

1. Must have a CA (SA) qualification
2. Minimum of 2 years’ experience in Retail / FMCG sector
3. Effective communication and presentation skills
4. Understanding the link between the finance and operations functions
5. Retail sector experience
6. Own transport and valid driver’s licence
7. Strong attention to detail
8. Strategic and independent thinking
9. Willing to be involved operationally and having a hands on approach

Bookkeeper

Job Description

DUTIES AND RESPONSIBILITIES:

1. Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports
2. Financial reporting: Collate, prepare and interpret reports
3. Review the accounts payable, and accounts receivable records
4. Inventory valuation and verification of count sheets
5. Ensuring tax compliance and compliance with statutory regulations
6. Audit process and ensuring financial statements are completed
7. Managing budgets and variance analysis
8. Implement internal controls and SOP’s
9. Liaising with the operations team

REQUIREMENTS: 

1. Relevant qualification in accounting/finance
2. Experienced in the full bookkeeping function including the preparation of monthly management accounts (not just printing off a system but experienced in the analysis and adding in commentary/ notes to justify variances etc)
3. Experience with Pastel Evolution, Sage 50/ Sage 200 or similar system – advantageous
4. FMCG, Fast Food or retail industry experience – advantageous
5. Full MS Office
6. International experience – advantageous

ICT System Administrator

Job Description

ROLE OVERVIEW:
The 3rd Line Support System Administrator will be responsible for providing comprehensive support for our IT infrastructure. The candidate will manage system administration tasks, including patch management, cybersecurity, switch configuration, firewall management, backups, and Azure cloud management. This position requires a highly skilled individual who can work independently and is self-managed.

KEY RESPONSIBILITIES:

1. Run patch management using RMM tools like Datto RMM to deploy security patches and scripts.
2. Understand and apply cybersecurity principles.
3. Set up HP switches with VLAN segmentation.
4. Manage firewalls, with a preference for Sophos and Fortinet.
5. Oversee backups and restores.
6. Manage Microsoft Azure cloud environments.
7. Implement robust security measures for Azure, Hyper-V, Exchange, and Active Directory.
8. Identify opportunities for automation in Azure workflows and on-premises systems.
9. Create and maintain detailed documentation related to system configurations, processes, and procedures.

REQUIREMENTS:

1. A relevant IT qualification.
2. Hands-on experience with Datto RMM or similar RMM tools.
3. Strong understanding of cybersecurity principles.
4. Experience configuring HP switches with VLAN segmentation.
5. Proficiency in managing firewalls, preferably Sophos and Fortinet.
6. Proven experience in managing backups and performing restores.
7. Significant experience managing Microsoft Azure cloud environments.
8. Valid Microsoft Certified Azure Administrator Associate certification.
9. Proven experience as an IT Systems Administrator, with significant hands-on experience in managing Microsoft Azure, Hyper-V, Exchange, and Active Directory.
10. Ability to implement robust security measures and identify automation opportunities.
11. Strong documentation skills.

Accountant

Job Description

DUTIES AND RESPONSIBILITIES:

1. Financial reporting, managing operating capital, the accounting function, implementing SOP’s and improving internal financial controls. Managing, recruiting, developing and supporting the finance team
2. Financial reporting: Collate, prepare and interpret reports
3. Manage the accounts payable, and accounts receivable functions
4. Ensuring tax compliance and compliance with statutory regulations
5. Manging the audit process and ensuring financial statements are completed
6. Managing budgets, variance analysis, identify and implement cost cutting and process improvements across the group
7. Implement, enhance and oversee internal controls, SOP’s and promote best practices
8. Liaising with managerial level staff and third-party stakeholders

REQUIREMENTS: 

1. 5 Years’ experience as an Accountant or in a similar role
2. Must have experience in managing a team
3. Tertiary Financial Management / Accounting qualification
4. Sound understanding of the finance function and a hands-on approach
5. 5 years’ experience on Sage 50/ Pastel Evolution or similar system
6. Previous experience in the FMCG, Fast Food or Retail sectors
7. Ability to communicate effectively across all levels of the organisation
8. Strong communication skills
9. Must have strong attention to detail and a proven track record

Personal Assistant

Job Description

DUTIES AND RESPONSIBILITIES:

1. To provide high-level administrative and organizational support
2. To provide legal support
3. General office management
4. Communication and liaison
5. Diary management

REQUIREMENTS: 

1. Matric
2. High attention to detail and accuracy
3. Excellent written and verbal communication skills               
4. Discretion and ability to handle sensitive info
5. A highly proficient administrator with basic legal experience      

ER Consultant

Job Description

An Employee Relations Consultant provides support to the HR department by maintaining and following HR policies, regulations and procedures. Advises management on all issues relating to conflict and the process and procedures to follow.

DUTIES AND RESPONSIBILITIES:

1. Assist employees and management with queries and requests
2. Advise management on all matters that involve conflict between employees
3. Assist in the development of HR, IR / ER labour protocols, operating procedures and handbooks
4. Maintain and follow HR policies, regulations and procedures related to the function, rights and responsibilities of all staff
5. Advise employees and management on the interpretation and application of relevant policies and procedures to ensure compliance
6. Investigate and chair disciplinary and grievance hearings
7. Provide advice on grievance and disciplinary hearings to ensure procedural and substantive fairness is applied in the company
8. Counsels and guide staff on work-related issues in order to enhance employee morale
9. Represents and articulates company position in labour related disputes at CCMA
10. Contribute in the development of policies and procedures
11. Ensure all safety and control standards (Health and Safety) are in place

REQUIREMENTS:

1. Diploma / Degree in Human Resource Management or relevant experience relating to HR, IR/ ER and SA Labour Legislation
2. Minimum of 1 – 2 years experience in labour law, OHS, POPI and regulations and compliance
3. Excellent command of the English language, both written and spoken
4. Good negotiation skills
5. Basic knowledge of labour legislations
6. Understanding of CCMA processes
7. Attention to detail, systems oriented, organized and analytical
8. The ability to function well under pressure, prioritize matters and act on them accordingly
9. The ability to function both independently and in a team, take initiative, shows commitment and is motivated to achieve tasks in the required time frame

Regional Training Manager (Centurion)

Job Description

The RTM will be responsible for overseeing the Regional Training of allocated Pedros stores. The role involves managing a team of highly skilled trainers and ensuring that the Standard Operating Procedures maintained. 

DUTIES & RESPONSIBILITIES:

1. Conduct training sessions on preparation of foods as per our Standard Operating Procedures
2. Support, mentor, and upskill trainees and new employees
3. Promote efficiency and improve skills of employees
4. Keep attendance and training records and registers
5. Monitor employee performance and response to training
6. Conduct performance evaluations and identify areas of improvement
7. Provide daily updates on training areas done daily in-stores
8. Work within a team and drive the restaurant/take-away forward
9. Assist in New Store openings – supporting the teams through constant mentoring and coaching
10. Assist the Training Department with Adhoc Training tasks and projects within Pedros
11. Doing presentations to the target audience for all Pedros Training Modules and SOP’s
12. Sign off Manager Trainees throughout the region
13. Must be able to work Monday to Saturday’s 8am to 5pm, Peak days 12pm to 8pm and stay out at outlying stores for 10 days or more if there’s new store openings or giving urgent store training support. These times may change based on the needs of the business.
14. Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise.
15. Take charge of GP & GRV training/ trouble shooting for new & existing stores.
16. Training team roster must be posted on the training platform by latest 12pm every Saturday.
17. Full accountability of the training team within the RTM group.
18. Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. POE must be filed.

REQUIREMENTS:

1. Restaurant and Fast Food Service experience is essential
2. Must have a minimum of 5 years Operations Management experience
3. Good verbal and written communication skills
4. Organizational and time management skills
5. Attention to detail
6. Be prepared to go the extra mile
7. Must be computer literate and must be able to write professional reports from time to time
8. Must have own reliable vehicle & mobile phone
9. Good GP/ COS/ GRV knowledge
10. Internal applications must have completed all Station Training / Staff Development Program, Supervisor Course as well as Manager Development Program in order to be considered for this position.

TECHNICAL EXPERIENCE:

1. Experienced to design, develop, implement, maintain, support or operate a particular technology or related application, product or service
2. GAAP / MICROS knowledge

ADDITIONAL EXPERIENCE:

1. A valid driver’s license
2. Must be prepared to travel to sites

Regional Training Manager (KZN)

Job Description

The RTM will be responsible for overseeing the Regional Training of allocated Pedros stores. The role involves managing a team of highly skilled trainers and ensuring that the Standard Operating Procedures maintained. 

DUTIES & RESPONSIBILITIES:

1. Conduct training sessions on preparation of foods as per our Standard Operating Procedures
2. Support, mentor, and upskill trainees and new employees
3. Promote efficiency and improve skills of employees
4. Keep attendance and training records and registers
5. Monitor employee performance and response to training
6. Conduct performance evaluations and identify areas of improvement
7. Provide daily updates on training areas done daily in-stores
8. Work within a team and drive the restaurant/take-away forward
9. Assist in New Store openings – supporting the teams through constant mentoring and coaching
10. Assist the Training Department with Adhoc Training tasks and projects within Pedros
11. Doing presentations to the target audience for all Pedros Training Modules and SOP’s
12. Sign off Manager Trainees throughout the region
13. Must be able to work Monday to Saturday’s 8am to 5pm, Peak days 12pm to 8pm and stay out at outlying stores for 10 days or more if there’s new store openings or giving urgent store training support. These times may change based on the needs of the business.
14. Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise.
15. Take charge of GP & GRV training/ trouble shooting for new & existing stores.
16. Training team roster must be posted on the training platform by latest 12pm every Saturday.
17. Full accountability of the training team within the RTM group.
18. Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. POE must be filed.

REQUIREMENTS:

1. Restaurant and Fast Food Service experience is essential
2. Must have a minimum of 5 years Operations Management experience
3. Good verbal and written communication skills
4. Organizational and time management skills
5. Attention to detail
6. Be prepared to go the extra mile
7. Must be computer literate and must be able to write professional reports from time to time
8. Must have own reliable vehicle & mobile phone
9. Good GP/ COS/ GRV knowledge
10. Internal applications must have completed all Station Training / Staff Development Program, Supervisor Course as well as Manager Development Program in order to be considered for this position.

TECHNICAL EXPERIENCE:

1. Experienced to design, develop, implement, maintain, support or operate a particular technology or related application, product or service
2. GAAP / MICROS knowledge

ADDITIONAL EXPERIENCE:

1. A valid driver’s license
2. Must be prepared to travel to sites

Operations Manager – Centurion

Job Description

DUTIES AND RESPONSIBILITIES:

1. Implement Operations Management Framework across the organization
2. Support and enable the sustainability and profitability of existing and potential stakeholders
3. Expand the scope, growth, and clientele of the brand
4. Ensure that standard operating procedures are maintained and followed through, maintaining the required service standards
5. Proven ability to manage operational issues at stores
6. Proven ability to manage quality control and compliance in line with SOP
7. Ability to achieve sales and GP% target
8. People management
9. Handling all operational issues for allocated stores
10. Ensuring quality and optimal compliance with SOP
11. Setting guidelines to ensure turnover, food cost, and operational expenses are managed to maximize net profitability
12. Assisting Franchise partners in trouble shooting
13. Attending to customer complaints and implementing corrective action
14. Attending to weekly reports on stores
15. People Management – Plan, organize, lead and control subordinates to ensure store objectives are met or exceeded
16. Coach and develop the team

REQUIREMENTS: 

1. Marketing/Business Development /Business Administration
2. Franchise/Corporate Store experience
3. POS experience
4. At least 2 years’ experience as an Operations Manager
5. MS Office (advanced)

HR Business Partner

Job Description

Duties & Responsibilities:

1. Collaborate with senior management and business leaders to understand their objectives and challenges.
2. Developing a deep understanding of the Business units’ goals and align HR strategies accordingly.
3. Working on talent acquisition strategies, workforce planning and people planning to ensure the right talent is in place.
4. Address complex employee relations issues, conduct investigations, and provide guidance on conflict resolution.
5. Proactively work to maintain a positive and inclusive workplace culture.
6. Collaborate with the L&D team on organisational design, change management, and culture enhancement initiatives.
7. Implement strategies to improve employee engagement and retention.
8. Drive the IPM process across the business unit.
9. Provide guidance on employee evaluations, feedback, and improvement plans.
10. Utilize HR data and analytics to identify trends, measure HR KPIs, and provide insights to enhance decision-making.
11. Support business unit during period of change.
12. Help manage change and transition activities to ensure minimal disruption.

Required Qualifications & Experience:

1. A bachelor’s degree in human resources, Business Administration or a related field.
2. Minimum of 2 years’ experience ass a HR Generalist.
3. HR certifications are advantageous.
4. Familiarity with HRIS software
5. Ability to use data analytics to make data-driven decisions.
6. Understanding HR metrics
7. Compliance and Employment law familiarity
8. Familiar with Applicant Tracking Systems, Payroll systems, Performance management software, Employee self-service portals

Additional Requirements:
Must have a valid driving license and travel to sites on occasions.

Junior Data Analyst

Job Description

DUTIES AND RESPONSIBILITIES:

1. Collecting data from various sources
2. Data Cleaning and Preparation: this involves filtering the data, handling missing values and preparing the dataset for analysis to ensure accuracy
3. Data Exploration and Analysis: using statistical tools and techniques to explore and analyse data, identify patterns, relations and trends
4. Streamlining data collection methods to create automated and easy-to-use routines
5. Designing databases and data systems
6. Maintaining databases and data systems by addressing errors and monitoring performance
7. Analysing collected data and putting it into format appropriate for analysis
8. Preparation of analytical reports

REQUIREMENTS:

1. Must have a Diploma / Degree
2. Minimum of 2 years or more in a similar role
3. Advanced Microsoft Excel skills
4. Technical Proficiency in Data Tools and Software
5. Motivated individual who can work well under pressure
6. Strong attention to detail and accuracy
7. Technical Proficiency in Data Tools and Software
8. Must have experience working with Microsoft Access, Power Query, Power BI and SQL

Site Scout (Junior New Business Manager)

Job Description

DUTIES AND RESPONSIBILITIES:

1. Responsible for identifying and developing new business opportunities, and new market entries. This role involves strategic planning, relationship building, market analysis, and execution of initiatives to drive growth and profitability. The Site Scout (JNR New Business Manager) plays a key role in expanding the brand’s footprint and ensuring long-term success in a highly competitive market
2. Develop and implement strategies to identify and capture new business opportunities, including opening new locations, expanding into new markets, and securing franchise agreements
3. Conduct market research to identify potential areas for expansion and evaluate competitive positioning
4. Analyze industry trends and customer preferences to support strategic decision-making
5. Evaluate potential markets for new store openings, considering demographic data, consumer behavior, and local competition
6. Ensure new locations meet operational and financial targets
7. Explore opportunities for co-branding, joint ventures, or other collaborative initiatives
8. Report regularly to senior management on the progress of new business initiatives
9. Work closely with marketing, operations, finance, and supply chain teams to ensure the successful launch and operation of new business ventures
10. Ensure that all new business ventures comply with local regulations, health and safety standards, and brand guidelines
11. Proactively identify and mitigate risks related to new business operations and market entry

REQUIREMENTS: 

1. Must have experience in site scouting (to find and negotiate sites)
2. 5+ years of experience in business development, franchise management, or operations within the QSR (fast food), retail, or hospitality industry
3. Proven track record of identifying and securing new business opportunities
4. Strong strategic thinking and business acumen
5. Excellent negotiation, communication, and relationship management skills
6. Proficient in Microsoft Office Suite and business planning tools
7. Ability to work with Major land lords at Board level
8. Source and identify new markets and areas to grow
9. Ability to travel mainly on the road

Bulk Recruitment Officer

Job Description

DUTIES AND RESPONSIBILITIES:

1. The Recruitment Officer plays a critical role in identifying, attracting, and hiring top talent for an organization
2. Maintaining an active pipeline and recruiting for bulk roles for new stores and replacement roles
3. Building relationships with Line Managers
4. Posting job advertisements onto Simplify HR
5. Sourcing, screening, shortlisting, and interviewing candidates
6. Recruitment for Franchise Partners and Corporate stores for bulk positions
7. Conducting assessments, MIE, and reference checks for shortlisted candidates
8. Gathering supporting documents and putting together a recruitment pack
9. Ordering of uniforms
10. Pack submission to the Human Resource Administrators
11. Working closely with the Operations and Training department

REQUIREMENTS: 

1. Matric
2. Tertiary qualification in Human Resources or related field
3. Must have a minimum of 2 years of full cycle end to end Recruitment experience
4. Must be a self-starter
5. Organisational skills
6. Attention to detail
7. Must be a team -player
8. Good verbal and written communication skills
9. Must have MS Office experience

Executive Personal Assistant

Job Description

Duties and Responsibilities

• Administrative Support: Handle day-to-day administrative tasks, including managing schedules, arranging appointments, and organizing meetings. 
• Communication Management: Screen and respond to emails, phone calls, and other forms of communication on behalf of the individual. Draft and prepare correspondence. 
• Calendar Management: Manage and coordinate the calendar of appointments, meetings, and events. Ensure timely reminders and follow-ups. 
• Travel Arrangements: Arrange travel plans, including flights, accommodations, and transportation. Prepare itineraries and ensure smooth travel logistics. 
• Document Preparation: Assist in the preparation of reports, presentations, and other documents. Proofread and edit materials as necessary. 
• Data Management: Maintain organized and up-to-date files, databases, and records. Handle confidential information with discretion. 
• Task Prioritization: Prioritize tasks and deadlines to ensure efficient workflow. Anticipate needs and proactively address them. 
• Team Collaboration: Collaborate with other team members, departments, and external contacts to facilitate smooth communication and cooperation. 
• Problem Solving: Address and resolve routine issues and challenges, escalating complex matters as needed. 
• Reporting: Prepare and generate regular reports on key activities, outcomes, and performance metrics. Ensure accuracy and timely submission of reports to stakeholders.

Qualifications & Experience 

• Matric
• 3 years experience in Administration and Diary Management
• Must be proficient in Microsoft Excel 

IT Support Technician

Job Description

DUTIES AND RESPONSIBILITIES:

1. An experienced IT Support Technician with 3-5 years of experience to provide comprehensive technical support and maintain our IT infrastructure
2. Technical Troubleshooting: Diagnose and resolve complex technical issues involving software, hardware, and network systems
3. Infrastructure Management: Assist in the maintenance and administration of servers, network devices, and other critical IT infrastructure
4. Project Support: Collaborate with IT team members on larger IT projects, providing technical expertise and support
5. User Support: Provide direct support to users, addressing issues related to computer systems, hardware, and software. This includes setting up new user accounts and managing access control
6. Training and Guidance: Offer training and guidance to users to enhance their understanding of systems and applications
7. Documentation: Maintain detailed records of technical issues, resolutions, and user requests. Develop and update IT documentation and procedures
8. Security Compliance: Ensure adherence to IT security policies and procedures, and assist in the implementation of security measures
9. Vendor Coordination: Liaise with external vendors for the repair and maintenance of equipment and software
10. Performance Monitoring: Monitor system performance and report on any anomalies or improvements needed
11. Emergency Response: Provide rapid response and resolution during IT emergencies or system outages

REQUIREMENTS: 

1. 3-5 years of experience in IT support or related field
2. In-depth knowledge of computer systems, networks, and software
3. Excellent problem-solving and communication skills
4. Relevant IT certifications preferred (e.g., CompTIA, Microsoft)

Human Resource Administrator

Job Description

DUTIES AND RESPONSIBILITIES:

1. The Human Resources Administrator provides administrative support to the HR department, assisting in the day-to-day operations and contributing to the overall success of the organization’s human resources functions
2. Receives and checks employee packs to ensure the relevant documents are completed
3. Collaborates with the payroll department and ensures that the correct documents have been submitted before the cut-off date
4. Acts as a point of contact for store employees, addressing inquiries and providing information about HR policies and procedures
5. Responsible for general administrative tasks, such as filing, data entry, and maintaining HR documentation

REQUIREMENTS: 

1. Diploma in Human Resources
2. MS Office Suite experience
3. Minimum 2 -3 years administrative experience required
4. Knowledge of BCEA
5. Organisational skills
6. Attention to detail
7. Good verbal and written communication skills

Internal Auditor

Job Description

DUTIES AND RESPONSIBILITIES:

1. Provide a systematic and disciplined approach to effectiveness of risk management control and governance processes
2. Possess a thorough knowledge of accounting procedures and a sound judgement
3. Accountable for the examination and evaluation of organisations processes, reporting findings back to the executive regarding possible improvements and corrections
4. Designing and implementing the internal audit plan
5. Performing financial and operational audits
6. Identifying business process risks
7. Creating various testing methods to evaluate the adequacy of controls
8. Documenting results of the internal audits and implementing corrective action
9. Deciding the best ways to schedule projects/audits
10. Strong attention to detail and accuracy
11. Have effective time management, problem solving and decision-making abilities
12. Be able to present and communicate in both written and verbal forms
13. Conducting store audits in Gauteng, Limpopo, Mpumalanga and North West and other sites as directed by internal audit management. Audits will also entail accounting and DC warehouse. Extensive travel with overnight stays

REQUIREMENTS: 

1. 5 Years’ experience as an internal auditor
2. Tertiary Qualification – Internal Auditing / Accounting qualification
3. Valid code 8 Drivers Licenses (own vehicle)
4. Full MS Office
5. Sage 50/ Pastel Evolution or similar system
6. GAAP and/or Micros advantageous
7. Sound understanding of the internal auditing function and a hands-on approach
8. Experience in the Retail, FMCG or Fast-Food sectors – advantageous
9. Ability to communicate effectively across all levels of the organisation
10. Strong presentation skills
11. Must have strong attention to detail and a proven track record

Click here to apply

We wish you all the best with your applications