G4S Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Business Development Manager: ESS

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, currently has a vacancy for a Business Development Manager: ESS based at our Head Office in Centurion Gauteng, South Africa.

ESS – Electronic Security Solutions

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Business Development Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Main Responsibilities

Effective management of sales and marketing in the region in compliance with G4S business strategy

• Development of sales strategy specific to the region, through analysis of the region’s business profile, products and services available / required, existing customer base, resources and competitors.
• Identification of potential new business opportunities through consultation and cooperation with operational management, planned prospecting, leads, cold calling, tender notices.
• Arrange and conduct meetings with new and existing business prospects, in conjunction with operational management where appropriate, to market G4S integrated security solutions.
• Conduct / arrange site surveys to identify risks and develop appropriate solution to meet customer needs.
• Prepare and submit sales proposals / tenders to prospective customers. Where necessary, prepare and conduct sales presentation.
• Obtain approval from the Regional Financial Manager that the proposal complies with the PAP Model
• In consultation with the ROD and Financial Manager, ensure that annual contract escalations of existing customers are finalised.

Effective performance of Sales and Marketing administrative functions

• Finalise contract documentation (Service Agreement, Letter of Intent) as per standard terms and conditions, with any variation approved by National Office.
• Preparation and submission of Contract Schedule to appropriate departments for processing.
• Ensure that a customer file is maintained, containing a signed copy of the contract, contract schedule, as well as any other relevant documentation.
• Ensure that Head Office is provided with copies of all signed contracts.
• Ensure that the contract status report is updated on a monthly basis.
• Ensure that the ERP system is constantly updated with all required information on new and existing customers.
• Where required by the Regional Operations Director, coordinate Public Relations activities, Company sponsored events, and the control and distribution of corporate gifts.

Effective reporting on regional Sales and Marketing activities

• Preparation and submission of monthly report to ROD and National Sales and Marketing Director.
• Provide Financial Manager with accurate information on new and lost business as required.
• Advise regional operational management of sales activities, competitors and customer needs.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

Ideal Candidate

Qualifications & Experience

• Grade 12
• Relevant tertiary qualification (preferred Sales & Marketing)
• Sales Force (CRM) Advantageous
• Own reliable vehicle and valid drivers license
• Relevant experience within the corporate sales environment ideally within the Integrated Security Systems
• Minimum 5 years’ experience in a professional sales environment with a proven track record of closing deals and achieving targets.
• Experienced in dealing with senior executives and C-Suite
• Marketing of products related to electronic security solutions

Skills and Attributes

• Delivering strategy
• Collaborating and Cooperating
• Relationship Building
• Awareness of Market Environment
• Negotiation
• Communication (Written and Verbal)
• Persuasiveness/Sales Ability
• Customer Thinking
• Computer literacy (Microsoft Office/Chrome OS)

Package Description

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Vetting Administrator

Main Purpose of the Position

To complete pre-employment for external clients based on documentary checks and reference information obtained and to support the external vetting team leader with administration.

Processing of all External and Internal Vetting Requests.

• Accurately and timeously processing of external vetting requests within the SLA
• Compiling and distribution of relevant reports to applicable parties within SLA timeframes
• Make recommendations based on the information obtained during the vetting process 
• Issuing vetting numbers in line with vetting matrix
• Accurate and timeously compilation/update of billing sheets
• Maintain electronic database and filing system
• Assist with relevant queries
• Quality Control of reports 
• Sending Psychometric Assessments to candidates as per role requirements 
• Maintain relationships with suppliers responsible for documentary checks

Fingerprint Verification via the Afiswitch System for External Clients

• Run fingerprint verification using the Ideco system for external clients
• Distribute Ideco reports to applicable parties
• Client training on the Ideco system and registration of new users
• Accurate and timeous compilation/update of billing sheets for the Ideco clients
• Ordering Ideco scanners 
• Arrange for the loading of the new software 
• Delivery of scanner(s) to clients

Senior Vetting Administration 

• Training and supervise Junior Vetting Administrator 
• Training and supervise new intern(s) 
• Allocating tasks/work to ensure adherence to SLA
• Liaise with external clients and internal HR Managers with regards to vetting requirements
• Review and improve vetting submission process and ensure vetting is conducted in line with contract requirements.
• Review supplier costs annually and ensure we align our prices accordingly and advise management of more cost-effective suppliers.
• Ensure that supplier invoices are received, signed, and submitted for payment monthly.
• Continuous training for customers and internal stakeholders to ensure process enhancement 

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

Qualification and Experience

• Grade 12 (Matric) required 
• Relevant tertiary qualification advantageous 
• 3-5 years relevant working experience 
• Strong administration skills 
• Sound experience in Vetting (Reference Checking and Background Checks)

Attributes 

• Accuracy
• Attention to detail
• Planning and organizing
• Work under pressure
• Customer focus
• Problem solving
• Decision making

Skills and Attributes 

• Support
• Understanding the organizational environment
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Delivering great customer service
• Sharing and cooperating

National Health and Safety Manager

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a National Health and Safety Manager based at our Head Office in Centurion, reporting to the Managing Director.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the National Health and Safety Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

Main Responsibilities

Design, develop and manage H&S, ENV and Q Strategy and Policy for the organisation

• Determine and develop H&S, ENV and Q strategy for the company ensuring that the strategy is aligned to the Organisation’s strategic intent.
• Lead the HSEQ program to ensure G4S is a business that puts people and safety first
• Define H&S, ENV and Q Policy and ensure that policy is aligned to the International approach
• Analyze and identify key business challenges and identify where H&S, ENV and Q aspects are material

Implement and manage SHE for G4S nationally

• Design, develop and review national QHSE policies, standards and procedures to ensure legal compliance
• Design, develop and review QHSE Management system for G4S nationally
• Ensure action plans are developed and tracked to completion for all company wide or material aspects
• Ensure all SHE registrations, permits and licenses applied for and up-to-date
• Ensure appropriate QHSE Training is in place
• Design, develop and maintain appropriate emergency plans and Business Continuity Plans (BCP)
• Ensure that the organisation has capability to interpret & implement management systems
• Ensure training is in place for Health and Safety and Quality Systems to the business (if required)

Manage and review the Quality Management System (QMS)

• Implement and review the Quality Management System on an annual basis to ensure it meets national accreditation requirements
• Ensure that the Quality systems is benchmarked against the relevant recognized management Standards
• Design and implement operational policy with standards and procedures for regions
• Identify and manage any quality systems risks that impact on G4S
• Collate feedback from compliance report on a national level and manage risks/compliance
• Manage document control system within G4S
• Generate and present reports on QMS system
• Liaise with external accreditation body and internal stakeholders

Drive, embed and improve on Health and Safety culture within G4S

• Provide executive team with direction, coaching and support on QHSE topics
• Ensure H&S is correctly reflected in all training programs for example ICare leadership, Next Level Leaders
• Build external relationships with enforcing authorities, national bodies and customer groups to enhance G4S standing and reputation in QHSE
• Ensure each business undertake an annual planning process, reviewing outputs from management system performance, incidents, audits and risk assessment
• Ensure the output of all serious incidents are clearly communicated across the business
• Develop and maintain promotional and communicated material to suppose H&S implementation
• Ensure that the QHSE risks associated with the business are adequately represented in corporate level risk plans

Serious incident management

• Ensure that all serious incidents are investigated in line with the international procedure, supported by a competent person
• Facilitate and where necessary lead root cause analysis and ensure appropriate actions plans are developed
• Ensure that appropriate technical resources are available to support investigations where the expertise lies outside of G4S core business activities
• Liaise with enforcing authorities to ensure compliance is met

Plan and manage internal quality audit process

• Ensure a yearly audit schedule is compiled
• Manage the communication of audit dates, audit scope and procedures to required departments
• Manage the audits on regional and national level
• Ensure agreement on audit findings
• Ensure the publication of audit results with proposed corrective action plan
• Conduct meeting reviews/closing meetings with all levels of management after audit completion
• Ensure the monitor and implementation of corrective action plans nationally

Manage the ISO 9001 certification process

• Ensure certification processes and external audits are facilitated within G4S locations nationally
• All Directors are kept informed of pending audits
• Implement national tracking process to review results both during and after each audit
• Ensure national corrective action plan drafted based on regional input with recommendations with regard to corrective action follow-up strategies made
• Ensure timeous and accurate communication to customers
• Manage the process to ensure the meeting of certification deadlines

Manage the budget/expenses

• Check, analyse and explain major variances to budget on a monthly basis
• Ensure that expense mandates follow audit procedures
• Prepare annual input on estimated management development for business units

Staff Management and development

• All team members have clearly defined job profiles aligned to the profile of the manager
• Ensure performance contracts are in place and regular goal reviews completed to assess achievement of results
• Apply poor performance management or employee relations management principles and processes should this be required
• Provide support, coaching (train) and mentoring continuously to ensure that objectives are met
• Ensure completed development plans for each employee
• Measure employment equity plan targets
• Allocation resources appropriately to ensure operational demands are met
• Ensure that events/activities taking place in team are effectively communicated within the team and to other teams requiring the information
• Ensure adequate succession planning to meet ongoing and anticipated business requirements

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required all the time
• Wear protective clothing

Qualification and Experience

• Relevant Quality assurance qualification or equivalent
• SAMTRAC or equivalent qualification.
• Procurement Qualification
• ISO9001 Certification
• A minimum of 5 years’ experience in SHE and Quality Assurance
• Senior level / executive influencing
• Customer relationship management
• Experience of operations in the security industry would be an advantage
• Project Management Hazard Identification and Risk assessments
• Conducting Quality, Health, Safety and Environment audits
• Developing policy and operational standards
• Leading teams and people
• Leading serious incident investigations and root cause analysis

Skills and Attributes

• Matric
• MS Office
• Google suites
• Delivering strategy
• Working with complexity
• Awareness of the market environment
• Dealing with changing circumstances
• Acting professionally
• Working with complexity
• Attention to detail
• Stress tolerance/work under pressure

Senior Software Developer

Are you an experienced and highly skilled Senior Software Developer looking for an exciting opportunity to shape innovative software solutions? Do you thrive in a collaborative Scrum environment and enjoy mentoring junior developers?

Deposita South Africa is seeking a talented Senior Software Developer to join our dynamic team in Midrand. As a key member of our software development unit, you will be instrumental in the delivery and support of cutting-edge software solutions for both internal and external clients.

Deposita is a leading cash & payment solutions company.Our globally-implemented cash management, payment, e-payment, and self-service technologies reduce the risks associated with handling money.

About the Role: As a Senior Software Developer, you will be responsible for designing and developing new applications, enhancing existing systems, and creating or modifying database structures as needed. You will work collaboratively within a Scrum team and are expected to provide guidance and mentorship to junior developers. Ensuring adherence to established development standards and maintaining them consistently throughout the project lifecycle will be a core accountability.

Key Performance Areas:

• Software Delivery Management: Plan and manage the delivery of quality software on time, providing daily progress updates, and releasing software adhering to the release process.
• Review Business Requirements and Technical Specifications: Take accountability for software designs, delivering comprehensive, safe, secure, and business-requirement-meeting designs.
• Develop Software: Deliver quality code that adheres to coding standards, applies best practices, and ensures continuity of support through documentation and accurate release notes.
• Support Production Systems: Provide 2nd line production support, resolving critical issues, providing accurate feedback to helpdesk, and performing software changes with necessary urgency.
• Health and Safety: Participate in the design, development, review, implementation, and monitoring of safety plans, engage in safety forums, report and discuss incidents, follow up on activities, attend training, comply with policies, and distribute safety information.

What You’ll Bring:

• A Tertiary qualification in Computer Science or Information Systems.
• At least 7 years of experience in software development.
• Effective and efficient proficiency in Java.
• Experience in web application development using Angular and Bootstrap.
• Experience in Object-Oriented Programming, Design Patterns, and SOLID principles.
• Experience in ORM frameworks.
• Experience in Relational Databases and SQL.
• Experience in RESTful APIs to connect to back-end services.
• Proficiency in Git code versioning tools.
• Familiarity with continuous integration.
• Experience building user interfaces (UIs).
• Ability to use APIs and third-party libraries.
• Strong ownership of software solution delivery.

Technical Skills & Knowledge: Software Development, Microsoft desktop and server operating systems, Database design, Reporting, JSP, Angular, Spring Framework, Java 7, Java 8, Microsoft SQL, Git, Popular testing frameworks (jUnit, TestNG etc.), Popular mocking frameworks (JMockit, Mockito etc.), JIRA, Continuous Integration.

Working Relationships: You will collaborate internally with Developers, Project Managers, National & Regional Technical Managers, Development Managers, Sales and externally with Customers and Partners.

Package Description

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Head of Sales International

Deposita is a leading cash & payment solutions company. Our globally-implemented cash management, payment, e-payment, and self-service technologies reduce the risks associated with handling money.

About the Role: The Head of Sales International will be responsible for leading the company’s business development strategy to drive revenue growth and market expansion, oversee strategic partnerships, identify and capitalize on new opportunities, and steer sales and marketing efforts to strengthen the company’s market presence and profitability.

The purpose of this position is to understand business change needs, assessing the business impact of those changes, capturing, analysing and documenting requirements and supporting the communication and delivery of requirements with relevant stakeholders.

Key Performance Areas:

Business, Financial Collaboration & Innovation

• Develop and execute the Deposita international sales strategy, ensuring alignment with the company’s broader goals.
• Establish and nurture key relationships with partners, stakeholders, and clients.
• Drive sales processes, customer acquisition, and market expansion initiatives.
• Collaborate with the Business Development Executives to boost brand visibility and lead generation.
• Identify emerging markets and create strategies for growth.
• Drive sales through your direct line reports
• Global travel meeting customers and continuous improvement.
• Identify and secure new opportunities, forming strategic partnerships and expanding the company’s customer base.
• Collaborate with the sales and design teams to ensure optimal system configurations that meet client needs and maximize performance
• Manage budgets, pricing models, and financial forecasting to ensure profitability and cost-effectiveness.
• Oversee customer engagement strategies to enhance client satisfaction and long-term partnerships.

Analyse and document business and system requirements of projects

• Compile quality business documents for new projects.
• Compile quality business requirements for existing products.

Develop and manage sales structure

• Ensure that Deposita International has the capability in terms of business development resources and the necessary components to bid for and deliver sector specific solutions in relevant businesses (technology partnerships, risk assessment capabilities, selling skills etc)
• Manages and coordinates multiple role players and creates structures and mechanisms to manage the role player matrix structure
• Staff training plan with milestones / Quarterly measurement
• Good control and measurement over staff efficiency, effectiveness at all levels of the sales process: marketing, Lead, Present, Pricing, closing, handover
• Partnership network management and control
• Demos, roadshows & direct client approach schedules and procedure control
• Development and maintenance of sales tools (PPT, movies, brochures, show stands, Demo rooms etc.)
• Communication campaigns, Email, Marketing, Advertising
• Target Market segments and clients for direct approach
• Account management process – Implement and measure
• Manage margin on proposals and implement strategy to maximize this

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace

Ideal Candidate

Qualifications & Experience

• Grade 12 / Matric Equivalent
• A relevant Tertiary Qualification with a preference in the Business Development/Management or Commercial field advantageous
• Minimum 7 years of relevant sales experience and a track record of exceeding quota
• Possess extensive knowledge of sales principles and practices, and an ability to coach others on them
• Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
• Proven ability to influence cross-functional teams
• Valid driver’s licence and own transport essential
• Valid Passport essential
• Undertake business travel within the African continent as needed.

Skills and Attributes

• Computer Literacy (Google Workspace & MS Office)
• Shaping the market environment
• Setting strategic direction
• Simplifying the complex
• Creating change and innovation
• Driving superior performance
• Focusing on the customer
• Engaging, inspiring and developing people
• Leading with professionalism and integrity
• Working collaboratively
• Ability to facilitate communication with stakeholders, either through email or telecommunications
• Ability to effectively communicate with stakeholders, providing them with updates on project development.

Package Description

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Talent Pool: Internal Sales Executive

Deposita a leading cash & payment solutions company is currently seeking interest for an Internal Sales Executive, based at our Head Office in Midrand, Gauteng.

The Internal Sales Executive will be responsible for converting inbound leads into customers by identifying their needs, providing solutions, and closing deals. You will be the first point of contact for potential customers, and your primary goal will be to drive revenue growth through successful sales conversations

Kindly note, that by registering your details (for this talent pool role) you indicate your interest in a possible, future relevant role within G4S South Africa.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

Main Responsibilities

Leads and Potential Customers

• Make use of Renewal Leads Pool, Internally supplied leads, Leads from Channel Partners, HubSpot, FaceBook, LinkedIn and social media platforms and legacy leads to source new opportunities and create a solid and consistent pipeline and forecast
• Make use of the internal termination lists to source leads
• Source and make contact with external channel partners to build a strong relationship and assist them in promoting and selling the Deposita solution
• Qualify leads and identify their needs and pain points
• Provide tailored solutions and product demonstrations
• Build rapport and trust with potential customers
• Negotiate and close deals – Contract to Contract
• Meet and exceed monthly sales targets
• Collaborate with the sales team to share best practices and insights
• Stay up to date with product knowledge and industry trends
• Make use of the internal termination lists to source leads

Effective administration, telecommunication and social media

• Monitor and manage incoming and outgoing calls and emails
• Respond promptly to inquiries, requests and deadlines internally and externally
• Organize and categorize meetings, emails, quotations and client demonstrations
• Ensure communication, quotations, contract paperwork and day to day correspondence adheres to company guidelines and policy standards
• Practice efficient time management and pro- active planning
• Update all sales activities on the CRM platform, Sales Force, and all other relevant sales forecast and sales tracker platforms
• Collaborate with team members and communicate clear and efficiently
• Address and resolve any customer or internal query and request
• Provide efficient feedback to internal and external parties
• Maintain confidentiality and security of sensitive information in all communications
• Make use of all social media platforms to promote and connect with internal and external parties

General Sales

• Familiarize yourself with the sales admin process
• Extensive product knowledge and training
• Attend scheduled internal and external meetings
• Keep record of all leads and potential customers on a shared google drive
• Coordinate with other team members to ensure you gain knowledge and collaborate within the team
• Prioritize and manage tasks according to importance
• Communicate with relevant internal and external parties ongoing and provide feedback
• Document any decisions or actions taken during the period of standing in for a team member
• Collaborate with the team to maintain project timelines and deadlines
• Handover information and updates to the returning team member upon their return
• Support the team with sales renewals. Renewals not closed by the BDE’s in time will be handed over to this role for closure

Standard Operating Procedure

• Complete MyLearning courses within the set time frames
• Comply with the following policies:
• Leave Policy
• Business Code of Ethics
• Anti-Bribery and Money Laundering Policy
• Sales Admin Policies and Procedures (SOP’s)
• Distribute information in a secure and sensitive manor if and when required
• Deposita Clean Desk Policy

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required

Qualification and Experience

• Grade 12 / Matric Equivalent
• 3 – 5 Years Sales Experience
• Valid Driver’s License
• Track record of meeting and exceeding sales targets

Skills and Attributes

• Proficient Computer Literacy ability to work on (Excel, Word, Power Point and Google Suite)
• Familiarity with CRM software i.e. Sales Force
• Knowledge of the cash industry
• Attention to detail
• Target driven
• Dealing with changing circumstances
• Delivering objectives
• Dealing with complexity
• Delivering great customer service
• Sharing and cooperating within a team
• Strong problem solving and negotiation skills

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Talent Pool: Business Development Executive

Deposita a leading cash & payment solutions company is currently seeking interest for a Business Development Executive, based at our Head Office in Midrand, Gauteng.

The Business Development Executive will be responsible for driving sustainable business growth by increasing sales revenue from both existing and prospective clients. This involves identifying new market opportunities, nurturing client relationships, and strategically positioning the company’s products or services to meet customer needs.

Kindly note, that by registering your details (for this talent pool role) you indicate your interest in a possible, future relevant role within G4S South Africa.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

Main Responsibilities

Conclude new and additional business sales

• Prepare and follow a call plan that ensures maximum exploitation of new, renewal and additional business opportunities in the new and existing market and industries.
• Prepare and submit accurate quotations timeously
• Follow up on all quotations up to finalization of sign off of the contracts.
• Ensure loading of all sales activities onto the Sales Force CRM programme as per the different stages.
• Build an ongoing strong pipeline to ensure an accurate sales forecast and closing of sales opportunities.
• Conduct a Site Inspection for each potential or renewal customer as part of the quotation process to ensure that risks associated with the products and service value offering are identified and wherever possible, reduced from the outset.
• Involvement in industry events, expos and network opportunities to build relationships and gain maximum exposure on sales and our brand.
• Active involvement on our social media platforms to maximize sales opportunities.
• Must achieve monthly, quarterly and annual sales targets as per the sales and company strategy.

Manage a structured and effective client retention strategy

• Develop and maintain call plans for effective continuous contact with current customers.
• Address and assist with queries from customers.
• Facilitate the provision of an effective service to customers, to meet requirements and service satisfaction.
• Plan to visit customers regularly via different channels to discuss and offer new product lines and services as part of a retention strategy especially corporate groups.
• Act timeously in response to issues that will prevent threatening terminations.
• Ensure that all service delivery agreements with customers are documented and properly communicated to operations.
• Prepare properly motivated renewal justifications where required and conduct such renewal negotiations with customers where necessary.

Competent administration and product knowledge

• Ensure that there is accurate and correct input and maintenance of customer information and documentation both on file, Sales Force and all other formats on a daily / weekly / monthly basis. Signed contracts must be completed by the BDE and the client before the client sign off.
• Assist with any changes or amendments on a customer’s contract with the relevant documentation.
• Attend all product and sales training sessions through Deposita and Allied Universal.
• Prepare an accurate sales forecast on a weekly basis including a daily sales activity sheet.
• Ensure that all commission sheets are checked and accurate.
• Follow industry news and media to stay informed of the ever changing cash environment.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required

Qualification and Experience

• Grade 12 / Matric Equivalent
• Diploma/ Degree in Sales, Marketing, or a related field
• Minimum of 5 years’ proven experience in a sales role, preferably within a target-driven environment
• Proficiency in office administration, including contract management and FICA compliance

Skills and Attributes

• Proficient Computer Literacy (Google Workspace / Microsoft Office)
• CRM / Sales Force skills
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Delivering great customer service
• Sharing and co-operating
• Negotiation
• Customer Thinking

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice

General Manager:Operations

Main Purpose of Position

The successful incumbent will be responsible for overseeing the daily operations of the Cash Centre, Technical Operations, Investigations, and Central Services, ensuring that client services meet established standards, and that processes are efficient and cost-effective. Also supports Finance and Cash Operations with reconciliations, client queries, and process-related activities.

KEY PERFORMANCE AREAS

Effective Management of Operations Cash Centre

• Conduct an effective supervisory function for: Cash Centre Managers
• Monthly meetings to be held to identify and resolve any issues with outsource vendors.
• Manage Container and equipment expenses
• Set standards to monitor staff productivity, allocation of work daily, monitoring of Client services, differences, problem solving, discipline & work flow
• Ensure proper liaison with CIT and handle all queries related to cash delivering & cash processing turnaround time of 24 hours.
• Liaise with the finance department or management regarding queries.
• Deposita mandates for cash center access.
• Ensure that all related systems are working and that everyone understands the processes.
• Performance assessments every 3 months.
• Manage the issue and overall control of bulk monies, staff and equipment, company policies and procedures including access control regarding operations (Cash Delivering, CIT, Bank Vendors).
• Monthly and weekly audits on cash holdings to be verified and accounted for daily through reconciliations and reporting to Finance and Vendors.
• Assist with new processes.
• Monthly meetings for improved efficiency.

Effective Management of Operations Technical

• Conduct an effective supervisory and support function for:

1. Regional Managers
2. Operation Managers

• Regional organizational structure fully staffed, 
• Staff turnover analysis, proper allocation of staff to positions and structure.
• Set and agree objectives and performance standards with management team and ensure cascading through the organization as appropriate
• Monitor performance and provide feedback
• Performance assessments every 3 months.
• Staff communication

Staff Development: 

• Succession Planning in place, updated and practiced 
• Determine training needs for direct reports (in line with training and HR policy). Arrange for attendance of subordinates at scheduled training interventions and coach Managers as needed.
• Leadership Development in the business

Leadership

• Set and maintain acceptable standards of behavior at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
• Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.
• Hold management team meetings and communicate to all managers and their staff through those briefings

Engagement

• Ensure maximum participation in Employee survey and action planning
• Maintain customer confidence by keeping service information confidential.
• Set standards to monitor staff productivity, allocation of work daily, monitoring of Client services, differences, problem solving, discipline & work flow

Effective Management of Risk Investigation

• Manage the company policies and procedures, including access control regarding operations risk, audits and security.
• Meetings held monthly to assess losses and evaluate risk to the company and identification of actions to be taken to minimize risks.
• Monitor that the day to day losses are reported and claimed from vendors and insurance respectively.
• Monitor that all documentation relating to losses has been handed to the investigations administration department by each respective department before end of business daily to ensure that all losses are reported timeously.
• Manage all shortages & surpluses monthly &report on said losses monthly.
• Provide daily statistics on cash shortages
• Performance assessments every 3 months

General

• Any ad hoc duties required by the Director Operations and Managing Director of the company

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

MINIMUM REQUIREMENTS

Qualification

•  A Bachelor’s degree in a business-related field like operations management, business  administration, or a similar discipline is typically the foundation
• A minimum of 5-10 years of managerial experience often being sought. 

Skills and Attributes 

• Managing Conflict
• Communication (Written and Verbal)
• Negotiation skills
• Computer literacy – MS Office
• Basic financial skills
• Awareness of the market environment
• Delivering Strategy
• Driving Change
• Leading People
• Delivering Performance
• Working with Complexity
• Managing Professionally
• Customer Thinking
• Collaborating and Co-operating

Financial Controller

Main Purpose of Position:

This role is responsible to oversee the financial controlling function including the compilation of financial statements, recon reviews, group reporting, implementation of financial controls and other related activities for all entities

Key Performance Areas:

Effective Management of the Finance Department 

• Oversee day-to-day accounting operations including accounts payable/receivable, general ledger, and bank reconciliations.
• Prepare monthly, quarterly, and annual financial statements in accordance with applicable accounting standards (e.g., IFRS/GAAP).
• Lead the budgeting and forecasting process and provide analysis of variances.
• Manage internal and external audits and ensure compliance with tax regulations and financial laws.
• Implement and monitor effective internal controls to safeguard company assets.
• Improve financial processes, systems, and reporting tools for greater efficiency and accuracy.
• Support strategic planning and business decision-making with financial insight and analysis.

Reporting

• Planning of month end/year end
• Prepare month-end journals 
• Prepare and review reliable and accurate reports for the company
• Overview of all GL Recons done by Finance Team
• Meeting deadlines on submission of internal and external reports
• Adherence to Group Financial Controls
• Maintain payments for Claims
• Prepare and submit statutory  Returns
• Handle all queries from SARS
• Prepare Ad-hoc reports 

Staff Management and Development

• All team members have clearly defined job profiles aligned to the profile of the manager
• Ensure performance contracts are in place and regular goal reviews completed to assess achievement of results
• Provide support, training and mentoring continuously to ensure that objectives are met
• Ensure completed development plans for each employee
• Ensure that events/activities taking place in team are effectively communicated within the team and to other teams requiring the information

Health and Safety

• Participate in the design/development/review/
• implementation and monitoring of the region safety plans for each year
• Participate in safety forums created by company 
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required

Working Relationships

• Liaise with external and internal auditors 
• Liaise with other departments in the company

MINIMUM REQUIREMENTS

Skills and Attributes 

• Computer literate – ability to work on Excel, MS Outlook, Word
• Communication (written and verbal)
• Good interpersonal and teamwork skills.
• Problem Solving 
• Self-motivated and resourceful, with the proven ability to multi-task and operate successfully under tight deadlines and time pressures.
• Work under pressure
• Dealing with changing circumstances
• Attention to detail
• Strong analytical and problem-solving skills
• Excellent organizational and time management abilities
• High attention to detail and accuracy
• Ability to communicate complex financial information clearly and concisely
• Leadership and team development capabilities

Minimum Qualification

• Qualified CA (SA)

Experience:

• 5+ years of experience in a senior accounting or financial management role
• Proven experience managing teams and leading financial operations
• Experience with accounting software (e.g., SAP, Oracle, NetSuite) and advanced Excel skills

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