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Field Technician – Durban

About The Company:

Deposita SA, a world renowned Cash Management Company Specializing in Smart Solutions For Banking, Retail & Wholesale Sectors has a vacancy in the Operations Department.

Job Overview:

We are seeking a skilled and proactive individual to join our team as a Field Technician. The successful candidate will be responsible for the installation, maintenance, and repair of Automated Banking Machines (ABMs) and docking stations.The ideal candidate will be a self-motivated professional with a strong track record of adhering to company policies, implementing best practices, and demonstrating sound judgement in achieving organisational goals. A clear understanding of the critical role that technical support plays in business performance is essential. The role demands a results-oriented individual who aligns with the values of the company.

Key Responsibilities:

1. Installation and Maintenance Management

  • Conduct installations and de-installations of ABMs.
  • Provide on-site training to clients on newly installed ABMs.
  • Install and maintain docking stations.
  • Apply necessary upgrades and modifications of ABMs.

2. Operational Efficiency

  • Ensure timely response to client service requests.
  • Maintain high standards of workmanship.
  • Complete service-level agreements (SLAs) as per contractual obligations.
  • Properly maintain and manage company-issued equipment.
  • Retrieve faulty canisters from cash centre for service and repair.
  • Perform scheduled maintenance in accordance with SLA requirements (98% compliance per vendor).
  • Accurately log all service activities using the call-logging system (Journey) for tracking, billing, and performance metrics.

3. Client Satisfaction and Retention

  • Ensure ongoing customer satisfaction through effective training and support on all devices.

4. Customer Service Delivery

  • Provide on-site technical fixes as required.
  • Respond to technical call-outs within SLA timeframes.
  • Be available to work extended hours as operational demands require.

5. Health and Safety Compliance

  • Actively contribute to the development, implementation, and review of branch, regional, or national safety plans.
  • Participate in company safety initiatives including meetings and toolbox talks.
  • Report and follow up on all safety incidents promptly.
  • Adhere to workplace safety policies and procedures.
  • Attend mandatory safety training and refresher sessions.
  • Ensure appropriate use of personal protective equipment (PPE) at all times.

Ideal Candidate:

1. Qualification & Technical Experience Required

  • Grade 12 / NQF Level 4.
  • A valid drivers license.
  • Electrical skills.
  • Technical skills.

2. Skills and Attributes

  • Delivering great customer service.
  • Sharing and cooperating.
  • Dealing with challenging circumstances.
  • Understanding the organizational environment.
  • Attention to detail.
  • Work under pressure.

Click here to apply

Field Technician – George

About The Company:

Deposita SA, a world renowned Cash Management Company Specializing in Smart Solutions For Banking, Retail & Wholesale Sectors has a vacancy in the Operations Department.

Job Overview:

We are seeking a skilled and proactive individual to join our team as a Field Technician. The successful candidate will be responsible for the installation, maintenance, and repair of Automated Banking Machines (ABMs) and docking stations.The ideal candidate will be a self-motivated professional with a strong track record of adhering to company policies, implementing best practices, and demonstrating sound judgement in achieving organisational goals. A clear understanding of the critical role that technical support plays in business performance is essential. The role demands a results-oriented individual who aligns with the values of the company.

Key Responsibilities:

1. Installation and Maintenance Management

  • Conduct installations and de-installations of ABMs.
  • Provide on-site training to clients on newly installed ABMs.
  • Install and maintain docking stations.
  • Apply necessary upgrades and modifications of ABMs.

2. Operational Efficiency

  • Ensure timely response to client service requests.
  • Maintain high standards of workmanship.
  • Complete service-level agreements (SLAs) as per contractual obligations.
  • Properly maintain and manage company-issued equipment.
  • Retrieve faulty canisters from cash centre for service and repair.
  • Perform scheduled maintenance in accordance with SLA requirements (98% compliance per vendor).
  • Accurately log all service activities using the call-logging system (Journey) for tracking, billing, and performance metrics.

3. Client Satisfaction and Retention

  • Ensure ongoing customer satisfaction through effective training and support on all devices.

4. Customer Service Delivery

  • Provide on-site technical fixes as required.
  • Respond to technical call-outs within SLA timeframes.
  • Be available to work extended hours as operational demands require.

5. Health and Safety Compliance

  • Actively contribute to the development, implementation, and review of branch, regional, or national safety plans.
  • Participate in company safety initiatives including meetings and toolbox talks.
  • Report and follow up on all safety incidents promptly.
  • Adhere to workplace safety policies and procedures.
  • Attend mandatory safety training and refresher sessions.
  • Ensure appropriate use of personal protective equipment (PPE) at all times.

Ideal Candidate:

1. Qualification & Technical Experience Required

  • Grade 12 / NQF Level 4.
  • A valid drivers license.
  • Electrical skills.
  • Technical skills.

2. Skills and Attributes

  • Delivering great customer service.
  • Sharing and cooperating.
  • Dealing with challenging circumstances.
  • Understanding the organizational environment.
  • Attention to detail.
  • Work under pressure.

Click here to apply

Data Analyst

MAIN PURPOSE OF THE POSITION

This role is responsible for gathering and scrutinizing data to generate information that helps others make decisions. As a Data Analyst you will respond to questions about data and look for trends, patterns and anomalies within it. 

KEY ACCOUNTABILITIES

Strategic Focus

  • Plan and manage the delivery of quality software on time
  • Provide daily progress updates (during check-ins) indicating progress, effort used, risks and issues.
  • Manage the releases as per software release process
  • Take ownership of your deliverables and ensure you do what is promised

Technology Innovation 

  • Take accountability for your software designs 
  • Deliver safe and secure designs, i.e. designs should mitigate safety and security risks
  • Ensure design is completed before coding starts
  • Ensure that your design is reviewed

Risk Consulting (include Cyber)

  • Take accountability for software delivered by you 
  • Deliver safe and secure designs, i.e. code should mitigate safety and security risks
  • Ensure your code is up to industry coding standards
  • Ensure that your code is reviewed 

Operational Excellence 

  • Take accountability for production support for your software products 
  • Ensure that first line support is efficiently trained on your software products 
  • Provide production second level support
  • Incorporate feedback from production to continually enhance your software products
  • Resolve software products issues on time

Operating Model

  • Continuously keep informed on current and new business operations, software and technical skills
  • Demonstrate thorough understanding of business operations
  • Demonstrate thorough understanding of systems used in the business
  • Demonstrate thorough understanding of project management practices
  • Continuously improve your technical skills

Health and Safety

  • Participate in safety forums created by the company for example safety meetings and safety talks
  • Report all safety incidents to the relevant people
  • Discuss all safety incidents on all levels
  • Follow-up on any activities assigned through safety     meeting/committee/representative/management
  • Attend safety education and refresher programs
  • Comply with safety policies and procedures at the workplace
  • Distribute safety information as and when required

MINIMUM REQUIREMENTS

  • Qualification and Experience
  • Grade 12 / Matric Equivalent
  • A relevant Tertiary qualification in Computer Sciences or equivalent
  • 3 or more years of experience developing business intelligence reports
  • Experience with Financial databases
  • Experience with Power BI
  • Expert with SQL Server Reporting services
  • Expert with SQL Server T-SQL
  • Experience on an Agile SCRUM team

Skills and Attributes

  • Proficient Computer Literacy (Google Workspace)
  • Communications skills (written and verbal)
  • Working with complexity (problem solving)
  • Managing professionally (supporting and working with other) (including people management skills)
  • Delivering strategy 
  • Delivering performance
  • TSQL
  • SSMS
  • SSRS 
  • Customer thinking 
  • Collaboration and cooperation
  • Driving change
  • Awareness of the market environment

Click here to apply

Accounts Payable Clerk

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, currently has a vacancy for a Accounts Payable Clerk based at our Head Office in Centurion Gauteng, South Africa.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Accounts Payable Clerk plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Main Purpose of Position

To manage the full Accounts Payable function, ensuring the accurate, compliant, and timely processing and payment of invoices. This role is also responsible for comprehensive supplier reconciliations and effectively resolving both internal and external Accounts Payable queries, while strictly adhering to company policies, procedures, and relevant regulations.

Main Responsibilities

Perform The Accounts Payable Function

  • Responsible for the collection, matching & batching of Accounts Payable data, and follow up on outstanding information as required
  • Ensure accurate processing of accounts payable data
  • Ensure timeous payment of all accounts, in line with vendor payment terms and cash flow requirements
  • Report account deviation to Finance Manager
  • Ensure adhere to ISO & Company policies & procedures, Supplier Agreements and SARS regulations at all times

Reconcile Supplier Accounts And Payments

  • Perform all relevant reconciliations pertaining to Accounts Payable 
  • Clear payments
  • Reconcile and clear outstanding items

Reconcile Bank Accounts

  • Perform all relevant reconciliations pertaining to bank accounts
  • Ensure accurate processing of bank transactions
  • Report daily on operational cash flow

Attend To Supplier Queries And Queries From Internal Departments

  • Attend to supplier queries within the allocated turnaround times
  • Maintain open communication channels with all relevant departments
  • Escalate unresolved queries.

Health and Safety

  • Report all safety incidents to the relevant people
  • Discuss all safety incidents on all levels
  • Follow-up on any activities assigned through safety meeting/committee/representative/  management
  • Comply with safety policies and procedures at workplace
  • Distribute safety information as and when required

Ideal Candidate

Qualification & Experience

  • Grade 12/Matric Equivalent
  • Tertiary qualification in Accounting or relevant certificate will be an advantage.
  • A minimum of 3 years accounts payable experience in the accounting environment would be deemed appropriate for this level.
  • Knowledge of Accounting principles and practices
  • Knowledge of accounts payable processes
  • Knowledge of how to perform reconciliations
  • Knowledge of Systems: RAMCO, Evolution, Pastel and SAP

Skills and Attributes

  • Computer Literacy (Google Workspace and MS Office Suite)
  • Attention to detail
  • Ability to work under pressure
  • Understanding the organisational environment
  • Supporting and working with others
  • Delivering objectives
  • Dealing with complexity
  • Delivering great customer service
  • Sharing and Cooperating 

Package Description

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage

Click here to apply


Junior Technician – Hotazel, Northern Cape

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Junior Technician based at our operations in Hotazel, Northern Cape, reporting to the Regional Technical Manager.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Junior Technician plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

G4S has been made aware of phishing scams where someone has used the G4S brand to try and extort money from others in exchange for fictitious valuable assets/ employment opportunities.

If you receive an email offering to transfer money or valuable assets to you from a person who claims to work for G4S please be aware this could be a scam.

If you receive an email from someone claiming to work for G4S and you think it could be a scam, please let us know by contacting us at dataprotectionreport@g4s.com

Main Responsibilities

Effective administration of the technology contract to ensure sound financial performance

  • Conform and adhere to the profitability of contracts with a focus on records and hours.

Contract Margin administration

i. Billable hours

ii. Job Cards

  • Coordinate and complete administration for the contract and invoice documentation and ensure accuracy of information

Effective management of operations

  • Complete daily tasks with close monitoring of standards and hours of subordinates.

Client retention and customer service levels

i. Maintenance of positive customer relationships

  • Quality Management/ Ops Process management – adherence to quality standard

Effective management of business development function

New business development

i. Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.

Health and Safety

  • Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
  • Participate in safety forums created by the company for example safety meetings and safety talks.
  • Report all safety incidents to the relevant people
  • Discuss all safety incidents on all levels
  • Follow-up on any activities assigned through safety
  • meeting/committee/representative/management
  • Attend safety education and refresher programmes
  • Comply with safety policies and procedures at workplace
  • Distribute safety information as and when required
  • Wear protective clothing all the time

Qualification and Experience

  • Grade 12
  • A valid Driver’s License
  • Formal Security Management Training advantageous
  • Electronic Security Services Management (2-3 years Management or similar)
  • Extensive experience with regards to implementation of the following systems:

I. CCTV

II. Access Control

III. Intruder Detection

IV. Fire Detection

V. Fire Suppression

Software Knowledge Level

  • Knowledge of Time and Attendance.
  • Knowledge of Access Control.
  • Knowledge of CCTV
  • Knowledge base on communication protocols i.e. TCP/IP.
  • Basic Computer literacy and proficiency.

i. Windows 98 / 2000 / XP / Vista / Windows 7

ii. MS Office Suite (Full)

CCTV

Access Control

Hardware Knowledge Level

  • Knowledge of Time and Attendance Hardware
  • Knowledge of Access Control Hardware.
  • Knowledge of CCTV
  • Knowledge of Electric Fencing
  • Knowledge of Gate Motors
  • Knowledge of Intercoms
  • Knowledge of PA systems
  • Knowledge base on communication protocol wiring i.e. CAT5.

Hardware knowledge on the following:

CCTV

Alarms

Electric Fencing

Access Control

Gate Motors

Intercom

PA systems

Skills and Attributes

  • Managing Conflict
  • Communication (Written and Verbal)
  • Negotiation
  • Computer literacy
  • Delivering objectives

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Click here to apply

Business Development Manager: ESS

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, currently has a vacancy for a Business Development Manager: ESS based at our Head Office in Centurion Gauteng, South Africa.

ESS – Electronic Security Solutions

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Business Development Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Main Responsibilities

Effective management of sales and marketing in the region in compliance with G4S business strategy

  • Development of sales strategy specific to the region, through analysis of the region’s business profile, products and services available / required, existing customer base, resources and competitors.
  • Identification of potential new business opportunities through consultation and cooperation with operational management, planned prospecting, leads, cold calling, tender notices.
  • Arrange and conduct meetings with new and existing business prospects, in conjunction with operational management where appropriate, to market G4S integrated security solutions.
  • Conduct / arrange site surveys to identify risks and develop appropriate solution to meet customer needs.
  • Prepare and submit sales proposals / tenders to prospective customers. Where necessary, prepare and conduct sales presentation.
  • Obtain approval from the Regional Financial Manager that the proposal complies with the PAP Model
  • In consultation with the ROD and Financial Manager, ensure that annual contract escalations of existing customers are finalised.

Effective performance of Sales and Marketing administrative functions

  • Finalise contract documentation (Service Agreement, Letter of Intent) as per standard terms and conditions, with any variation approved by National Office.
  • Preparation and submission of Contract Schedule to appropriate departments for processing.
  • Ensure that a customer file is maintained, containing a signed copy of the contract, contract schedule, as well as any other relevant documentation.
  • Ensure that Head Office is provided with copies of all signed contracts.
  • Ensure that the contract status report is updated on a monthly basis.
  • Ensure that the ERP system is constantly updated with all required information on new and existing customers.
  • Where required by the Regional Operations Director, coordinate Public Relations activities, Company sponsored events, and the control and distribution of corporate gifts.

Effective reporting on regional Sales and Marketing activities

  • Preparation and submission of monthly report to ROD and National Sales and Marketing Director.
  • Provide Financial Manager with accurate information on new and lost business as required.
  • Advise regional operational management of sales activities, competitors and customer needs.

Health and Safety

  • Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
  • Participate in safety forums created by company for example safety meetings and safety talks
  • Report all safety incidents to the relevant people
  • Discuss all safety incidents on all levels
  • Follow-up on any activities assigned through safety meeting/committee/representative/management
  • Attend safety education and refresher programmes
  • Comply with safety policies and procedures at workplace
  • Distribute safety information as and when required
  • Wear protective clothing all the time

Ideal Candidate

Qualifications & Experience

  • Grade 12
  • Relevant tertiary qualification (preferred Sales & Marketing)
  • Sales Force (CRM) Advantageous
  • Own reliable vehicle and valid drivers license
  • Relevant experience within the corporate sales environment ideally within the Integrated Security Systems
  • Minimum 5 years’ experience in a professional sales environment with a proven track record of closing deals and achieving targets.
  • Experienced in dealing with senior executives and C-Suite
  • Marketing of products related to electronic security solutions

Skills and Attributes

  • Delivering strategy
  • Collaborating and Cooperating
  • Relationship Building
  • Awareness of Market Environment
  • Negotiation
  • Communication (Written and Verbal)
  • Persuasiveness/Sales Ability
  • Customer Thinking
  • Computer literacy (Microsoft Office/Chrome OS)

Package Description

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage

Click here to apply

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