To apply, click on the link at the end of the posts and all the best with your applications.

Wealth Manager X2

Job Description

To serve as a full financial services advisor by providing appropriate savings, investment and estate planning advice, expertise and support to high income clients, with a focus on investments.

Are you someone who can:

• Formulate proposals in cash management, risk needs, investment planning, estate planning, or other areas to help clients achieve their financial goals.
• Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand approved investment and risk products.
• Investigate available investment opportunities to determine compatibility with client financial plans.
• Review clients’ financial plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
• Ensure that the quality of advice remains high and consistent and in line with FNB’s investment philosophy and product approved matrix.
• Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
• Achieve gross production target as indicated in scorecard.
• Inform and educate customers on products and services to ensure retention of existing customers; increase sales revenue and increase the organisation’s customer base.
• Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
• Analyse financial information obtained from clients to develop a financial plan or proposal using the correct tools.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Ensure optimal usage and protection of business assets.
• Maintain expert knowledge on all FirstRand approved products, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
• Engage in cross-functional activities. 
• Collaborate across boundaries and finds common ground with a widening range of stakeholders. 
• Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.

You will be an ideal candidate if you:

• Relevant Degree in Investment or Economics.
• Completed Certified Financial Planner preferred.
• Have 3 to 5 years’ experience as a Wealth Manager with sales and advisory experience with high income clients.
• Candidates with the following FAIS experience will be given preference:

Cat 1:

• 1.3 Long-Term Insurance subcategory B1
• 1.4 Long-Term Insurance subcategory C
• 1.5 Retail Pension Benefits
• 1.8 Shares
• 1.9 Money Market Instruments
• 1.12 Bonds
• 1.14 Participatory Interests in a Collective Investment Scheme
• 1.15 Forex Investments
• 1.17 Long-term Deposits
• 1.18 Short-term Deposits
• 1.20 Long- Term Insurance Subcategory B2
• 1.21 Long- Term Insurance Subcategory B2- A
• 1.22 Long-term Insurance subcategory B1-A
• 1.24 Structured Deposits
• 1.26 Participatory Interest in hedge fund

Cat 2 – Advantage

• 2.2 Long Term Insurance Subcategory C
• 2.3 Retail Pension Benefits
• 2.5 Shares
• 2.6 Money Market Instruments
• 2.9 Bonds
• 2.11 Participatory Interests in one or more CIS
• 2.12 Forex Investments
• 2.13 Long Term Deposits
• 2.14 Short Term Deposits
• 2.18 Structured Deposits
• 2.20 Participatory interest in hedge funds

Additional Requirements                        

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

Thank you for your interest in joining our talent community. Please note that this advertisement is not for an active vacancy, and as such you will not receive a decline notice or status update immediately. We are currently gathering applications to build a talent pool for future opportunities. By submitting your application, you will be considered for similar roles that may become available. We appreciate your interest and look forward to potentially working with you in the future.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

Click here to apply

Business Judgemental Credit Manager

Job Description

To evaluate, manage and approve credit risk within area of responsibility by providing appropriate recommendations and support to internal stakeholders through the implementation of group credit mandates, risk frameworks and methodologies.

Hello Future, Business Judgemental Credit Manager I

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Evaluate, manage and approve credit risk within the Medium Corporate segment by providing advice and support through the implementation of group credit mandates, risk frameworks and methodologies
• Develop and manage key stakeholder relationships that enable achievement of operational objectives
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Knowledge of Credit Systems
• Responsible application of allocated Judgmental Credit mandate
• Assess and approve credit in terms of approved mandate to minimise Credit Risk to the business and manage the credit approval process
• Approve or recommend counterparty exposure across multiple products
• Manage credit risk at origination and on an ongoing basis
• Manage respective portfolio within the businesses budget and bad debt highway
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives

You will be an ideal candidate if you:

• BComm Finance
• Preferred Qualification – CA (SA)/CFA
• 2 Years banking experience
• Ability to bring in new business and increase acquisition
• Strong judgemental credit experience
• Build and maintain stakeholder relationships experience (any segment)

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Ability to interpret financial statements
• Strong credit experience and negotiation skills
• Build and maintain stakeholder relationships experience (any segment)
• Strong collaboration skills
• Portfolio management experience (credit)
• Analytical
• Financial acumen
• Attention to detail
• Technology savvy

Are you interested to take the step? We look forward to engaging with you further. Apply now!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.14/09/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Click here to apply

Credit Specialist

Job Description

Analyses credit data to estimate degree of risk in extending credit or lending money

Consults with management to assist in corporate planning

Hello Future Structured Credit Specialist

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Retail Judgemental Credit, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Support and manage a portfolio of HNW &UHNW clients 
• Attend client meetings together with the lending specialist and advisory team 
• Deep knowledge of the client and larger group structure across all pillars (lend, invest, insure and transact) 
• Understand the client’s wealth creation strategy; immediate lending need vs unlocking value, optimizing the balance sheet and spotting lending opportunities. operating and Investment entities within the group in respect of financial ratios, cash flows, trends; historic performance, sustainability, projections and future aspirations ; industries the client is operating in (upsides, risks, trends etc) ; various lending products available to solution for the client across FSR; risk vs Reward principles and overall value proposition.
• Structuring the deal and compiling the credit paper 
• Present the request to the relevant mandated individuals or committees 
• Explain the credit outcome, covenants, structure and process to the client and sale

NOTE: The roles are based is the Western Cape and KZN

You will be an ideal candidate if you can:

• Track and monitoring ongoing risk relevant to a client group, as well as deal specific reviews and 
• covenants 
• Flag and unpacking economic and industry trends/risks within the portfolio  
• Engage various stakeholders across FSR to ensure client level decisioning and solutions 
• Pro-actively manage risk vs triggers/events 
• Deliver customer experience excellence aligned to Organizational values and service standards  
• Innovate and have an efficient mindset to constantly improve the overall value add and client experience of this base with a cost reduction and management mindset

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you have:

• A BCom Finance / Accounting OR CA(SA) 
• A business acumen with 1-3 years plus credit experience 
• A deep understanding of financial statement analysis and credit risk assessment 
• The ability to model cash flows for debt service considering industry and company specific information; building 
• assumptions for forecasting; key ratio analysis and covenant construction 
• Dealmaking and solutionist mindset 
• Excellent communication and collaboration skills with both internal and external customers (sales, credit & risk community, clients etc.) 
• Self-motivated, work independently and within a group, attention to detail, high level of integrity Writing, speaking and presentation skill sets

Apply now if you are interested in taking the next step. We look forward to engaging with you!

Thank you for your interest in joining our talent community. Please note that this advertisement is not for an active vacancy, and as such you will not receive a decline notice or status update immediately. We are currently gathering applications to build a talent pool for future opportunities. By submitting your application, you will be considered for similar roles that may become available. We appreciate your interest and look forward to potentially working with you in the future

Click here to apply

Product Portfolio Head

Job Description

To define and drive the strategy towards customer centric solutions through payments product management and deliberate customer value proposition development ensuring practice integration and operational implementation through customer experience frameworks to ensure the achievement of payments product portfolio management objectives and business targets are met.

• Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies.
• Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions.
• Drive strategic projects, change management and platform integration across operations Leverage Group capability to exploit opportunities.
• Ensure and encourage adherence to an operational framework of policies and procedures.
• Define product objectives and strategy aligned to overall business strategy.
• Define ranks and prioritise strategic and tactical initiatives to deliver the business objectives/strategy.
• Drive the delivery of the strategic and tactical initiatives.
• Grow the product income statement and customer base Set and maintain customer experience targets in support of the business’ product strategy.
• Monitor and track product performance against customer expectations and business strategy.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
• Coordinate and facilitate all approved strategic projects from inception to final execution, including post implementation evaluation.
• Translate strategies into actionable goals and execute initiatives with specific performance measures.
• Align business process to strategy and clients Implement client retention strategies effectively and report on the effectiveness thereof for future improvement.
• Articulate Product strategies and considerations and represent the product at relevant Exco’s, Manco’s and approval forums.
• Partner with Channels, Subsegments, Sales teams and marketing to deliver sales and growth initiatives.
• Guide support functions across the value chain to agreed deliverables and service level agreements (SLAs) to ensure delivery of the expected customer experience, processes, and solutions.
• Provide SME advice/input to the support functions and as required by the business as a whole.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.05/09/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Click here to apply

Product Development Manager

Job Description

To manage products throughout the product lifestyle as well as cooperate and work with others in the pursuit of team goals, providing specialist advice and support to all stakeholders

Ensuring optimal product rollout across the entire value chain

Role Purpose

As a Product Development Manager, you will lead the end-to-end development of innovative financial products that meet customer needs, align with business strategy, and comply with regulatory requirements. You will work cross-functionally with design, engineering, compliance, and commercial teams to bring new products to market and continuously improve existing offerings. A strong emphasis is placed on governance, audit remediation, and data privacy principles.

Key Responsibilities

• Drive the product development lifecycle from ideation to launch and post-launch optimization.
• Conduct market research, customer discovery, and competitor analysis to identify opportunities.
• Develop business cases, define product requirements, and prioritize features based on value and feasibility.
• Collaborate with UX/UI designers, engineers, and data teams to deliver high-quality digital experiences.
• Lead agile ceremonies and ensure timely delivery of product milestones.
• Monitor product performance using KPIs and customer feedback, and iterate accordingly.
• Ensure compliance with regulatory, privacy, and records management frameworks throughout the product lifecycle.
• Maintain strong governance practices, including documentation, decision tracking, and stakeholder alignment.
• Partner with Risk, Compliance, and Audit teams to remediate audit findings and proactively manage product risks.

Key Performance Indicators (KPIs)

• Audit Remediation: Timely and effective closure of audit findings related to product processes and controls.
• Governance: Adherence to governance frameworks, including product committee approvals, documentation standards, and decision traceability.
• Privacy & Records Management: Compliance with POPIA and internal records management policies; zero breaches or escalations.
• Product Delivery: On-time delivery of product milestones and releases.
• Customer Impact: Improvement in customer satisfaction, adoption, and retention metrics.
• Commercial Performance: Achievement of product revenue, margin, or growth targets.

Qualifications & Experience

• Bachelor’s degree in Business, Finance, Computer Science, or related field (Honours/Master’s preferred).
• 3-5 years of experience in product development or product management, ideally in financial services or fintech.
• Proven track record of launching successful products in a digital environment.
• Strong understanding of agile methodologies, product lifecycle management, and go-to-market strategies.
• Experience working with cross-functional teams and managing multiple stakeholders.

Skills & Competencies

• Strategic thinking and commercial acumen
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management
• Familiarity with tools like Jira, Confluence, Figma, and data dashboards like PowerBi
• Knowledge of APIs, digital platforms, and customer experience design
• Understanding of regulatory, privacy, and governance frameworks in financial services

Click here to apply

Product Specialist

Job Description

Hello Future Product Specialist

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Private Core Banking, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

To provide specialist product advice.

Are you someone who can:

• Through Product design help deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Closely monitor and stay close to the details of product design and rules.
• Assist in resolving product production incidents by confirming root cause and ensuring resolution by seeing through the incident from inception to closeout.
• Receive and analyze feedback from end users to improve product design.
• Gain a thorough understanding of Guernsey regulatory requirements to inform product builds.
• Collaborate with key enablers and supporting product houses within FirstRand to ensure the product operates optimally.
• Understand local and international trends that impact product performance to inform business requirements related to product design, pricing, and rewards.
• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives
• Initiate and manage product research and market research to ensure sustainability and future competitive g Facilitate the conversion of knowledge and ideas into new or improved products, processes and services.
• Manage own development to increase own competencies.

You will be an ideal candidate if you:

• Bachelor’s degree in Business or a related field.
• Prior experience in a product specialist or similar role would be advantageous
• Must have knowledge of the financial services industry and regulatory environment.

Ideal Skills:

• Excellent problem-solving skills with the ability to resolve production incidents efficiently.
• Strong analytical skills to interpret end-user feedback and regulatory requirements.
• Excellent communication skills, both written and verbal, to effectively interact with stakeholders.
• Ability to collaborate with cross-functional teams and key enablers within the organization.
• Ability to analyze market trends and their impact on product performance.
• Experience in filtering and translating information to shape business requirements.
• Knowledge of product design, pricing strategies, and rewards programs.

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where iniative is taken and owned end to end

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment

Apply now if you are interested in taking the next step. We look forward to engaging with you!

Click here to apply

Business Financial Advisor

Job Description

To provide appropriate risk and investment advice for Clients through virtual channels. Adhering to FAIS Compliance requirements. Adhering to the FirstRand Product Matrix and Advice Philosophy.

Hello Future, Business Financial Advisor

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand investment and risk products
• Identify new business opportunities that impact on the industry and record and forward these leads to the appropriate product house to ensure cross sell opportunities and to strengthen client relationships
• Deliver exceptional Financial Advice to FNB Customers that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Manage new clients, personal portfolios and identify specific needs and goals in respect of financial advice
• Manage existing clients and grow portfolio through making contact with customers, generating leads and managing the growth of active customer account base to increase client base
• Ensure adherence to relevant processes and compliance to legislative and audit requirements. Manage high volume and less complex deals
• Keep up to date with own area of expertise to develop and maintain own professional knowledge base in order to provide effective support and advice

You will be an ideal candidate if you:

• Relevant Degree in Finance, Accounting or Investment Management (Industry Related Degree OR CFP (Certified Financial Planner) qualification)
• RE 5 (Must not be under supervision)
• 3 to 5 years’ experience in a similar environment
• Experience in writing Business Insurance policies
• Experience in sales, investment and risk acumen
• Experience within the Financial Services Sector
• Person must not be an unrehabilitated insolvent
• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check
• The ideal candidate must be able to work in the Stellenbosch area

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Strong sales and client service experience
• Ability to bring in new business and increase acquisition
• Strong credit experience and negotiation skills
• Build and maintain stakeholder relationships experience (any segment)
• Strong collaboration skills
• Exposure to dealing with juristic clients
• Portfolio management experience

Are you interested to take the step? We look forward to engaging with you further. Apply now!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

Click here to apply

Product Head: Health Insurance

Job Description

This role reports directly to the Core Life Product Head in FNB Life. The Product Portfolio Lead role offers a unique opportunity to further shape and grow FNB Insures footprint within the Health Insurance Industry. The product portfolio currently comprises of demarcated insurance offerings including Hospital Cash Plan, Gap Cover and Primary Health Insurance.

Hello, future Product Head

Purpose

This role sits within the Core Life Product team. The successful candidate will be expected to lead and deliver sustainable business performance on the Health Insurance Portfolio by driving the formulation and implementation of the FNB Insure strategy. The role holder will be required to align with the overall business model and strategy; collaborating towards the insurance strategy formulation and enabling integration, change and adoption.

Key responsibilities

• Build collaborative working relationships across teams and functional lines to enhance work delivery, collaboration and innovation (Both within FNB Life and across FirstRand group stakeholders)
• Build and retain a high performing team of Product Managers and Product Specialists driving the portfolio growth
• Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
• End-to-end Business casing of any potential growth opportunities available for the portfolio
• Primary focus on retail product management but with the ability to navigate and support implementation of employer group offerings as well.
• Seek out and identify new collaborative partnership opportunities where linked product and/or service offering opportunities are apparent and execute on commercial negotiations, approval processes and enablement
• Control expenditure and identify process improvements to contain and reduce costs
• Identify and utilise opportunities for revenue growth to deliver on sales targets
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Display and encourage an appreciation of teamwork and inclusivity
• Ensure development and continuous value add improvement
• Manages risks in own area of responsibility
• Consume and apply data insights and knowledge to remain strategically responsive and competitive.
• Identify opportunities to expand customer base with potentially profitable customers
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
• Ensure full understanding of customer needs to deliver a quality service
• Ensure customer service solutions are aligned to the business operational plan, organisational values and service standards
• Communicate how customer service solution will be implemented and secures buy-in
• Ensure product knowledge and advice is technically accurate
• Ensure resolution of customer queries and complaints timeously and ownership of issues
• Analyse customer feedback to help improve customer service
• Conduct competitor analysis to identify opportunities to innovate new value propositions
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey
• Monitor customer feedback reports and align processes to maximise efficiencies
• Engage with customers to understand their unique requirements, drive value optimisation and advise best options for product
• Coordinate and facilitate all approved strategic projects from inception to final execution, including post implementation evaluation
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure implementation of relevant policies, governance and practice standards across the business
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes
• Develop an understanding of risks and risk management approaches
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
• Live the FirstRand promises.

Qualifications and Experience

• Qualification: BSc Actuarial Science, Business science, Mathematics or Statistics equivalent
• Fully qualified Actuary
• An MBA will be advantageous
• 6+ years’ experience in a Health insurance environment with experience across both analytics and business facing product management.
• Good understanding of the demarcation regulations within the long and short-term Insurance Act (LTIA and STIA) and an understanding of the Medical Schemes Act
• Provide key insights and stay abreast of shifts in the regulatory and industry component of health insurance and medical scheme industry.
• Medical schemes industry experience is advantageous
• Strong analytical and problem-solving skills
• Good communication and presentation skills
• The ability to adapt and being flexible
• Strong networking and relationship building ability
• Think beyond the requirement and solution for today and the future

#Post
#FNB
#LI-AR2

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.06/09/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Click here to apply

Portfolio Analyst

Job Description

To assist with Ongoing Credit Management and Ongoing Risk Management, or Collection support and administration to control exposure

Hello, Future Portfolio Analyst

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

We are seeking a Portfolio Analyst, experienced in Hogan and Plexus Systems, specifically aimed at Customer engagement and solutions for overdrawn accounts. Candidates will ideally have a background in Collections and Recovery functions, including but not limited to, negotiating payment arrangements, initiating meaningful customer conversations to prevent default, and assessing client profiles for risk analysis.  Candidates must be able to perform Early Risk identification to provide support to Collection and Recovery teams, to help manage and control credit exposure and impairment charges.

Are you someone who can:

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Monitor daily overdrawn printouts and undertake refers to reduce overdrawn accounts
• Comply with governance in terms of legislative and audit requirements
• Monitor and control Plexus queues to reduce number of activities required to zero.
• Monitor / manage / close dormant accounts to increase retention of client base and decrease cost
• Monitor and manage the categorisation of accounts within portfolio and manage triggered accounts to ensure client portfolio is up to date.
• Monitor and manage the collection process to increase efficiencies and increase recovery
• Gather and distribute relevant business information
• Manage personal development to increase own skills and competencies

Requirements:

• Matric
• NQF Level 5 or 6 qualification, or a recognized equivalent

Additional Requirements:

• 2-3 years’ experience in collections and recovery
• Experience on Hogan and Plexus
• Account risk management
• Payment arrangements

You Will Have Access To

• Opportunities to network, collaborate and work across Segments and teams
• Challenging work environment
• Opportunities to innovate and add value to team, leadership and business effectiveness.

We Can Be a Match If You Are

• Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough.
• Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it
• You are open to ongoing personal mastery & development.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

#Post

#FNB

#LI-TM10

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.01/10/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Click here to apply

We wish you all the best with your applications