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Executive Chef
Job Description
The main purpose of the role
The Executive chef is responsible for overseeing, planning, and managing food preparation in the commercial kitchen(s). They are the key Leaders of the operations. The skills that the individuals perform include a range of duties including planning menus, training new staff, and recording inventory.
The Executive chef is responsible for planning and directing food preparation in kitchens in collaboration with the Sous chefs and team. This involves a large degree of managing other kitchen staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. Proactive management is the key.
Required minimum education and work experience.
- Matric qualification is preferable.
- 5-10 years of proven experience as Executive chef
- Desirable overseeing more than one outlet,
- Degree in culinary science or related certificate/diploma
- Staff Compliment of over 50 to 100 employees.
Other requirements:
- Own Car and Drivers Licence Essential
Key Performance Areas
Management of Food Preparation and Presentation
- Directing food preparation in collaboration with the team and management.
- Taking responsibility for more technical elements of cuisine.
- Provides quality plates and meals, including in both design and taste.
- Responsible for the smooth running of both kitchen departments.
- Developing unique and appropriate menus with new or existing creations ensuring a variety and quality of the servings
- Timeous production of quality food at an optimal cost under hygienic conditions
- Assisting and directing kitchen staff in meal preparation, creation, plating, and delivery
- Ensuring proper portion control is always managed.
- Supervising all food preparation daily
Management of Kitchen
- Leadership of the kitchens
- Managing the kitchen staff, schedule management, and handling disciplinary and HR issues.
- Being the voice of the kitchen when communicating with servers
- Maintaining the kitchen and all surrounding areas in conditions that meet the company standards and health regulations
- Ensure kitchen equipment is maintained and functioning at all times
- Ensure staff have required utensils
- Ensure all kitchen staff is wearing the correct uniform at all times
Inventory and Costing Management
- Identify ways to reduce spoilage/waste of infrequently used items.
- Assists with menu planning, inventory, and management of supplies.
- Monitoring inventory and only purchasing supplies and food from approved suppliers together with the office administrator and head chef
- Ensure stock levels are sufficient and new stock is ordered timeously following company procedure and providing relevant reports thereof.
- Daily Tiebacks conducted and signed off.
- Must have Knowledge and understanding of budget management
Leadership
- Have Leadership skills that will allow operations to run in case of absence.
- Ensure respectful communications with customers and suppliers when handling queries.
- Ensure good relationships and teamwork is maintained with staff and aid resolve queries.
- Ensure good relationships exist with suppliers, customers, intercompany departments, and related parties.
- The Head chef leads a team of chefs in cooking and preparing meals, including checking food quality and overseeing cooking techniques.
Human Capital Management
- Conduct bi-annual performance reviews with staff members under your supervision
- Ensure staff morale is maintained and improved over time
- Identify, support, and raise staff training needs
- Execute staff disciplinary processes as per company policy
- Determine required staff complement per shift to meet the demands of the business together with the admin department.
Occupational Health and Safety
- Responsible to enforce the Company’s OH&S policies and procedures daily.
- Experience in the ISO22000 management of a Kitchen
- Ensure staff is trained in all OH&S aspects and adheres to the requirements.
- Identify risk areas to ensure all OH&S regulations are adhered to
- Completing food hygiene documents to comply with the law and writing environmental health reports when necessary.
Reporting Structure
- This role has a matrix reporting structure to the Project Manager, Regional Manager, and General Manager
Click here to apply
Operations Administrator
Job Description
Main Purpose of the Role:
To efficiently manage administrative functions within a designated area, track projects, and provide operational support to management. The incumbent will be responsible for a range of administrative and project-related tasks, including financial project tracking, monthly reporting, communication with business units, and maintaining accurate records.
Education and Experience Required
- Matric (Grade 12) is a minimum requirement
- Strong financial background
- Advanced Microsoft Excel skills (including VLOOKUP, SUMIF, Pivot Tables, graphs, etc.)
- Experience in project tracking and administration
- Strong numerical and administrative skills
- Computer literate, with strong proficiency in Microsoft PowerPoint, Advanced Excel, and Microsoft Word
- Experience assisting with fleet administration and maintaining vehicle registers
Knowledge, Skills, and Competencies
- Ability to work effectively under pressure
- Strong administrative capabilities
- Excellent attention to detail
- Strong interpersonal and communication skills
- Ability to manage multiple tasks and assignments simultaneously
- Ability to meet deadlines in a fast-paced environment
Key Areas of Responsibility:
The Administrator will be responsible for managing or supporting management in the following areas:
Operational and Administrative Support
- Provide operational support to General Managers, Regional Managers, COE, and the Sales Team
- Provide ad hoc support to Food Support Partners and Unit Managers
- Maintain and update company and regional information as required
Meeting and Diary Management
- Manage diaries and coordinate meetings, including scheduling participants, booking meeting rooms, and arranging required resources
- Prepare and distribute meeting agendas in advance
- Record accurate minutes and distribute them timeously
Project and Financial Support
- Assist with managing and tracking all Food Operations projects
- Assist with the monthly consolidation of financial graphs and presentation reports
- Support the preparation of PowerPoint presentations and documentation, ensuring accuracy and quality
Communication and Reporting
- Collate internal information from units and distribute internal communications to the business as required
Travel and Event Coordination
- Arrange travel and flight bookings for the General Manager and Regional Managers when required
- Coordinate social events related to the food business
Asset and Data Management
- Maintain control of the food asset register
- Assist with fleet administration and maintain the vehicle register
- Maintain the Food Operations database, including contracts, QBRs, HSE records, price increases, and other relevant reports
Stakeholder Coordination
- Liaise with PRP representatives and facilitate meetings and training sessions with General Managers, Regional Managers, and Unit Managers
Click here to apply
Food Quality Assurance Manager
Job Description
The Main Purpose of the job:
The incumbent will be responsible for professional food service quality to ensure client satisfaction and food quality of the business whilst upholding the Company’s policies and procedures. The responsibility of standardization throughout Private Health care is prevalent. Menu development and implementation will form part the responsibility.
Education & Experience:
- Tertiary qualification in Food Services Management/Hospitality
- At least 5 years of experience in a people management role
- A minimum of 5 years of experience in the catering/restaurant industry essential
- Health and Safety knowledge is advantageous
- Knowledge of costing, budgets, forecasts and superior commercial acumen is required
- Experience in working within brand guidelines to deliver results
- Innovative thinker- the ability to adapt or introduce new trends into the business environment
Knowledge, Skills and Competencies:
- Ability to successfully delegate
- Knowledge of food services management
- Computer literate (MS Office)
- Customer and service orientated
- Excellent communication skills
- Financial Acumen
- Report writing
- Leadership Skills
- Must be able to motivate and empower people
- Consequence management
- Results orientated
- Presentation skills
- Crisis Management skills
- Project Management skills
Key areas of responsibility:
- Ensure that quality audits are done in Health care facilities to ensure standardization
- Manage corrective training while in units to ensure all issues relevant to the business are resolved
- Support units to ensure profitability & sustainability
- Support diverse teams to ensure the realization of strategic goals
- Facilitate training and development of the management teams in – unit to improve service offerings and maintain relevance (in coherence with the Regional Managers)
- Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
- Conduct regular risk assessments to ensure improvements
- Keep Regional Managers up to date about progress made or areas of concern
- Continuously build good working relationships with teams
Click here to apply
Multi Sales Consultant / Executive
Job Description
The Main Purpose of the job
The incumbent will be responsible for sales of the company’s Cleaning, Hygiene & Pest Control services, while ensuring consistent, profitable growth in sales revenues.
Education and Experience required:
- Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
- Tertiary qualification (preferred)
- Valid SA driver’s license and own vehicle
- Experience in selling soft services /similar services would be an advantage
Knowledge, Skills and Competencies:
- Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills
- Cold calling and telemarketing where necessary
- Experienced in sourcing new business, conducting “Needs Analysis” and preparing custom solution proposals.
- Proven sales track record achieving sales targets
- Excellent communication and presentation skills (written and verbal)
- Good interpersonal skills
- Ability to interact with clients at all levels
- Assertive
- Above average Excel, PowerPoint, Word and Outlook ability
Key areas of responsibility:
- Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations
- Achieves monthly sales targets as set out in budget
- Correctly cost new business achieving the maximum margin on new business
- Ensure contracts are correctly signed and filed for new business
- Plan, set budgets and targets
- Prepare quotes and present to clients as soon as possible meeting the client’s expectations.
- Prepare proposals which clearly set out the terms and conditions for the proposed contract tender
- Prospects potential customers within the target profile
- Develop, build and maintain strong relationships with potential customers
- Develop innovative and creative solutions to identify and develop new customers
- Proposes and closes sales that achieve set company target according to company policies and procedures
- Sustains sales activities, appointments, proposals, cold calls, database updates and reporting
- Keeps abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers
- PRO at client functions
- Maintain contact with existing clients and develop new business
- Timeous handling of queries
- Arrange monthly entertainment if and when necessary
- Where appropriate provide alternatives to ensure we get the business
- Formally introduce operations staff to new clients before commencement
- Ensure operational staff receives the correct documentation to start contracts or special job
- Provide onsite assistance on start of contract
- Follow-up with operations to ensure that contract is functioning in accordance with specifications
- Plan weekly sales prospects
- Set appointments
- Prepare and present weekly/monthly sales reports at month end /weekly sales meetings
- Develop add value to Sales Department
- Target projects
- Re-quoting at existing business
- Assist with training of new sales staff
- Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications
- Able to handle a number of different assignments at the same time. Presentable, well spoken, strong personality, ability to manage timekeeping, assertive, goal orientated, and own transport is essential
Click here to apply
Contract Manager: Healthcare Cleaning
Job Description
The Contract Manager in the healthcare setting will be responsible for overseeing and coordinating the daily cleaning operations of the facility, ensuring that all cleaning staff adhere to industry standards and protocols in order to maintain a clean, safe, and sanitary environment for patients, staff, and visitors.
Key Responsibilities:
- Supervise and coordinate the work of cleaning staff, including assigning tasks, monitoring performance, and providing guidance and support as needed.
- Ensure that all cleaning activities comply with healthcare regulations and infection control standards.
- Inspect and evaluate the cleanliness of patient rooms, common areas, and other high-touch surfaces to ensure that they meet established cleanliness standards.
- Train new cleaning staff on proper cleaning techniques, equipment usage, and safety procedures.
- Maintain accurate records of cleaning schedules, equipment maintenance, and supplies inventory.
- Collaborate with hospital or healthcare facility management to address any cleaning-related concerns or issues.
- Conduct regular staff meetings to communicate updates, address concerns, and promote teamwork and morale.
- Monitor and report on cleaning staff performance, attendance, and adherence to policies and procedures.
Qualifications:
- Matric / equivalent
- Minimum of 2-3 years of experience in healthcare cleaning or environmental services, with at least 1 year in a supervisory capacity.
- Knowledge of infection control practices, healthcare cleaning regulations, and industry best practices.
- Strong leadership and communication skills, with the ability to effectively manage and motivate a diverse team.
- Proficiency in Microsoft Office suite and other relevant software applications.
- Ability to work independently, prioritize tasks, and handle multiple responsibilities in a fast-paced environment.
- Certification in healthcare cleaning or environmental services preferred.
Click here to apply
Relationship Manager
Job Description
We are seeking a motivated and experienced Relationship Manager to join our team. The ideal candidate will be responsible for developing and maintaining relationships with clients, managing their accounts, and providing innovative solutions to meet their needs. The Relationship Manager will serve as the primary point of contact for clients, building trust and ensuring their satisfaction with our products and services.
Responsibilities:
– Establish and maintain strong relationships with clients to understand their needs and provide personalized service and support
– Develop strategic account plans to drive growth and retention
– Collaborate with internal teams to deliver solutions that meet clients’ requirements
– Monitor client satisfaction and address any issues or concerns in a timely manner
– Provide regular reports on account status, KPIs, and other relevant metrics
– Stay up to date on industry trends and market developments to identify new opportunities for business growth
– Act as a brand ambassador for the company, promoting our products and services to prospective clients
Qualifications:
– Bachelor’s degree in business administration, Marketing, or related field
– Proven experience as a Relationship Manager or in a similar role
– Strong communication and interpersonal skills
– Excellent negotiation and problem-solving abilities
– Ability to work independently and as part of a team
– Knowledge of CRM software and other relevant tools
– Valid Driver’s Licence and Own Reliable Car Essential
Click here to apply
Chef
Job Description
The Main Purpose of the job:
To develop and plan menus, establish recipes and food purchase specifications, coordinate, execute, supervise, and evaluate all the food production activities of a fast-paced operation. The Chef will assist in the management of strategic and day-to-day operations.
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
- Minimum 5 years’ experience of progressive culinary/kitchen management is compulsory
- Proven experience as a Sushi Chef compulsory.
Knowledge, Skills, and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining
- Knowledge of South African and industry-specific law
- Strong financial acumen, proven budgetary and food control practices
Key areas of responsibility:
- To develop and plan menus
- Establish recipes and food purchase specifications
- Coordinate, execute, supervise, and evaluate all food production activities of a fast-paced operation
- Assist in the management of the strategic and day to day operations of the operation
Click here to apply
Assistant Catering Manager
Job Description
The Main Purpose of the job
The successful incumbent will be responsible to assist with all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.
Education and Experience required:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
- Minimum 3 Years of experience of progressive/kitchen management is compulsory
- Experience working within budget guidelines to deliver results is compulsory
- High Volume, complex foodservice operations experience is highly desirable
Knowledge, Skills and Competencies required:
- Strong knowledge of HSE is advantageous
- Knowledge of the catering environment ranging from fine dining to restaurant dining
- Knowledge of South African and industry-specific laws
- Customer Service Skills
- Management Skills
- Communication Skills
- Exceptional Functions Skills
- Ability to balance the budget and save on soft costs
- Computer literate
Key areas of responsibility:
- Assist with managing daily operations of the assigned unit.
- Assist with implementation of the production process.
- Assist with managing food/labour costs.
- Overall understanding of HACCP.
- To develop and plan menus.
- Kitchen brigade management.
- Assist in the management of the strategic and day to day operations of the operation.
Click here to apply
Catering Manager (Healthcare)
Job Description
Main Purpose of the job:
We’re looking for a dynamic Catering Manager to join our catering team. This is your opportunity to combine culinary expertise with meaningful service in a healthcare environment.
What You’ll Do:
In this role, you’ll be at the heart of our food service operations. You’ll ensure the smooth daily running of the kitchen, from menu planning to production processes, while keeping food and labour costs in check. You’ll also play a vital role in ensuring compliance with HACCP standards and accommodating special dietary needs for our patients and clients.
What We’re Looking For:
- Tertiary qualification in Food & Beverage Services or Culinary Arts
- Minimum 3 years’ progressive kitchen management experience
- Proven track record of delivering results within budget
- High-volume, complex foodservice experience
- Special diets knowledge
- Strong understanding of HSE regulations (advantageous).
- Excellent leadership, communication, and customer service skills.
- Computer literacy and solid HACCP knowledge.
Your responsibilities will include:
- Overseeing daily kitchen operations in a high-volume setting.
- Implementing and monitoring production processes.
- Managing food and labour costs within budget.
- Maintaining full compliance with HACCP standards.
- Planning and developing menus for varied dietary requirements.
- Leading, motivating, and managing the kitchen brigade.
- Supporting strategic and day-to-day operational decisions.
- Strong understanding of HSE regulations (advantageous).
- Excellent leadership, communication, and customer service skills.
- Computer literacy and solid HACCP knowledge.
Why Join Us?
You’ll be part of a professional team dedicated to delivering quality food service that makes a real difference. This is more than a job — it’s a chance to combine your culinary skills with a role that directly impacts people’s wellbeing.
Click here to apply
Hub Administrator
Job Description
Department: Procurement Hub
Reports To: Hub Manager
Location: Central Procurement Hub supporting 24 Mediclinic facilities and 2 B&I units
Role Purpose
The Hub Administrator is responsible for executing centralized procurement, stock, and finance-related administrative functions within the Mediclinic Procurement Hub. The role supports multiple units at varying levels of procurement maturity, ensuring accurate transactional processing, strong stock control, invoice compliance, and effective operational support. The position is critical to enabling consistent deployment of the Wanama System across newly mobilized or converted sites.
Experience & Qualifications
- Experience in procurement administration, finance administration, or stock management
- Familiarity with digital procurement systems or the Wanama System (advantageous)
- Strong numerical accuracy and transaction processing experience
- Experience supporting multiple operational units is beneficial
Key Role Objectives
- Accelerate deployment of new units and conversions to the Wanama System
- Improve procurement accuracy, stock controls, and invoice compliance
- Streamline and centralize processes for efficiency and strategic supplier engagement
- Provide temporary or ongoing procurement support to units with limited capacity
Key Responsibilities
Procurement & Transactional Processing
- Process order requisitions and generate purchase orders
- Approve and issue POs for units with restricted system access
- Capture and approve receipts and invoices, ensuring accurate quantity and pricing
- Identify, investigate, and escalate price discrepancies
- Issue daily expected delivery reports and weekly invoice reconciliations
- Capture internal and intercompany stock transfers
- Maintain system housekeeping by closing outdated or incorrect document statuses
- Verify supplier deliveries and ensure complete documentation flow
Stock Control & Verification
- Run pre–stock count system reports to confirm transaction completeness
- Generate and distribute digital and physical stock count sheets
- Create stock counts and import captured data
- Analyse variances and escalate discrepancies to unit managers
- Produce MTA Flash reports before period finalisation
- Submit variances for RM approval and finalize stock counts
- Manage period openings, closings, and invoice cycle transitions
Financial Administration
- Create and manage trade period dates
- Capture DTA inputs, cash takings, banking, and client credit sales
- Oversee daily financial processing and documentation
- Liaise with Hub Operations, Procurement, Regional Managers, and units
- Support administrative capturing and documentation requirements
Required Competencies
- Strong understanding of end-to-end procurement processes
- Solid Excel skills and computer literacy
- Experience with procurement or ERP systems
- Basic accounting knowledge (revenue, purchases, stock, COS, margins)
- Ability to analyse data, resolve variances, and ensure accuracy
Click here to apply
We wish you all the best with your applications
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