To apply, click on the link at the end of the posts and all the best with your applications

Programme Manager

Job DescriptionAt OM Bank, we strive to attract exceptional people who are passionate about coming together for a higher purpose — building something unique and aspirational, and continually striving to be their best. We are firmly rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

The Program Manager will be accountable for leading a program or a group of interdependent IT and business projects of high complexity. This includes creating the program vision and planning documents, and managing the integration, implementation, reporting, and overall performance of the program — with the expectation of delivering on time, within budget, and to scope.

This role requires expert-level capability across program governance, stakeholder management, risk management, and transformational change delivery. The incumbent will provide strategic and operational leadership across complex, multi‑workstream programs while ensuring alignment to organisational strategy, regulatory requirements, and business value realisation.

Responsibilities:

Portfolio & Programme Governance

• Initiate and lead the governance and delivery of programmes within a significant area of responsibility, using appropriate programme and project management methodologies to ensure intended outcomes are identified and achieved.
• Ensure roles and responsibilities are clearly defined within project-delivery and PMO teams, and ensure program compliance with the organisation’s wider portfolio management decision-making structures and processes.

Stakeholder Management

• Develop and implement stakeholder engagement strategies and plans across the programme to identify relevant stakeholders
• Create mutually supportive working relationships, and ensure that each stakeholder has an appropriate share of voice at both project and program levels

Project Scope Definition & Planning

• Lead the planning and delivery of complex, wide-ranging information gathering, analysis, and stakeholder consultation activities.
• Specify, negotiate, and agree on program and project deliverables, ensuring integration across the program and with the wider portfolio where present.

Risk, Issue & Assurance Management

• Ensure risks, issues, dependencies, and constraints are managed appropriately at project level.
• Where risks or issues threaten delivery, develop and agree on recovery plans.
• Lead the design and delivery of project assurance reviews, enable independent third-party assurance, and ensure appropriate actions are taken to give senior stakeholders confidence in delivery according to time, budget, and quality.

Team & Resource Management

• Lead large project and programme teams (or multiple small- to medium-sized teams).
• Define the program vision, communicate necessary outcomes, and provide guidance.
• Manage resources across projects and programmes, negotiate the flow of additional team members on and off the team as needed, and build team capability through training, coaching, and mentoring.
• Lead the negotiation and deployment of annual and longer-term resource budgets, providing forecasts and presenting variances with narrative at appropriate review points.

Leadership, Direction & Culture

• Identify and communicate the actions needed to implement the function’s strategy and business plan within the business area or department.
• Explain the relationship to the broader organisation’s mission, vision, and values, motivating people to commit to these tenets and achieve exceptional business outcomes.
• Define the execution plan to disseminate innovative capabilities across the business, enabling teams to innovate through solutions such as idea generation platforms, jam sessions, and hackathons.

Transformational Change & Benefit Realisation

• Lead the detailed design of projects within transformational change programs and manage their delivery, ensuring integration with related projects.
• Use structured change management methodologies to drive acceptance of change and embed desired culture and behaviours.
• Lead the development and implementation of a strategy to ensure that intended business benefits are realised across the program.

Enterprise Business Analysis

• Interpret business needs and identify solution recommendations to business problems at a business unit level.
• Lead improvement efforts within span of control and act as subject matter expert in technology, policy, regulation, or operational management.
• Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development.

Requirements:

Experience

• Minimum 8 years of general experience in programme or project management
• Minimum of 8 years in a managerial capacity
• Demonstrated track record of leading large-scale IT programs in complex, matrixed organisations.
• Experience in financial services or regulated industries is advantageous

Education Background

• NQF Level 9 – Masters degree (required)
• A qualification in Information Technology, Business Administration, Project Management, or a related field is preferred

Core Skills (Demonstrated mastery required)

• Strategic Programme Management
• Project Scope, Risk & Quality Management
• Project Life Cycle Management
• Agile Project Management
• Project Management Governance
• Managing Stakeholder Expectations
• Project Communications Management
• Change Management
• Prioritisation
• Entrepreneurial Thinking

Competencies

• Ensures Accountability
• Plans and Aligns
• Balances Stakeholders
• Collaborates
• Communicates Effectively
• Courage
• Decision Quality
• Develops Talent
• Drives Vision and Purpose
• Manages Complexity
• Builds Effective Teams
• Optimizes Work Processes
• Persuades
• Resourcefulness
• Situational Adaptability
• Strategic Mindset

SkillsAgile Project Management, Change Management, Entrepreneurial Thinking, Managing Stakeholder Expectations, Prioritization, Project Communications Management, Project Estimations, Project Life Cycle Management, Project Management Governance, Project Organization, Project Quality Assurance, Project Quality Management, Project Risk Management, Project Scope Management, Strategic Program Management

CompetenciesBalances Stakeholders

Builds Effective Teams

Collaborates

Communicates Effectively

Courage

Decision Quality

Develops Talent

Drives Vision and Purpose

EducationNQF Level 9 – Masters

Closing Date31 March 2026 , 23:59

Click here to apply

Procurement Consultant

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job DescriptionAt OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

The Procurement Consultant supports the digital bank’s technology-driven environment by developing and executing sourcing strategies that ensure secure, compliant, and efficient procurement of ICT systems, software, financial, digital and marketing services. The role ensures adherence to governance across critical categories – technology and other. The position sits within Partner Management and is reliant on collaboration, engagement and relationship building with internal stakeholders.

Responsibilities

Third-Party Sourcing

• Develop and implement end-to-end sourcing strategies aligned to the bank’s objectives and third-party strategy.
• Conduct market analysis to identify fintech trends, digital innovation within and outside of the partner landscape.
• Execute the RFx (RFI/RFP/RFQ) processes with a focus on vendors who provide high-value and high return.
• Ensure sourcing is compliant with banking procurement governance and regulatory standards.
• Ensure compliance with third-party management frameworks and maintain evidence for audit readiness.
• Manage end-to-end supplier introduction and engagement process, including documentation collection and validation

Cross-Functional Collaboration

• Engage with different teams to align sourcing with roadmap priorities.
• Support pre-contract requirements for new vendors; identify and help mitigate risks before onboarding
• Liaise between vendors and internal teams as part of RFx process (Legal, Procurement, Finance, Cyber Security, and business owners) to communicate stages, updates and next steps.
• Coordinate with governance teams to ensure regulatory alignment.
• Act as liaison between potential service providers and business; coordinate engagements, document actions and manage communication

Contracting Support & Commercial Administration

• Drive 100% compliance across the RFx process from NDA stage and questionnaire completion to assisting with contractual agreement closeout
• Work closely with legal and business to ensure third-party contracts include appropriate contract requirements and information for drafting.
• Support and liaise with business to drive contract management adherence and supplier relationships.
• Collate pricing, terms and related information to assist with negotiations when required.

Ongoing Partner Monitoring for Continuous Improvement

• Ensure cadence is in place for all SteerCos as per contractual obligations
• Support with tracking against meeting cadence and supporting documentation
• Tracking of renewal dates to assist with partner review and engagements based on business strategy

Reporting, Insights, Data Analysis & Operational Governance

• Collate, analyze, and interpret data to support reporting for partner management sourcing
• Maintain a centralized database within the supplier portal of current partners and alternate service providers
• Maintain and update all templates as per the Sourcing and RFx process within the third-party procurement standards
• Identify and escalate policy/regulatory non-compliance.

Experience

• 3+ years of experience in cybersecurity, IT risk management, third-party/vendor risk, IT audit, procurement/vendor governance, or related fields.
• Experience conducting or supporting security due diligence and third-party risk assessments, including review of SaaS/cloud service providers.
• Experience in TPRM, due diligence, and vendor governance; exposure to contracts and procurement processes.
• Ability to interpret data and flag risks.

Technical Knowledge

• Banking, digital and technology procurement landscape
• Strong digital literacy and ability to work with data, dashboards, and reporting tools.

Qualifications

• Bachelor’s degree in supply chain, business, engineering, Legal or ICT
• 4+ years consulting or procurement experience
• Experience within the partner management, RFx, bid management space

Systems, Tools & Platforms

• TPM supplier portal
• Due diligence databases – local and global
• Microsoft Office Suite
• Project Management and mapping tools (Jira, Lucid).

Skills & Competencies

• Strong organization and attention to detail.
• Excellent written and verbal communication.
• Analytical thinking and structured problem solving.
• Cross-cultural competence and adaptability.
• Service provider advisory and stakeholder influence capability.
• Stakeholder management and cross-functional collaboration; comfortable working independently.
• Project management, contract support, supplier engagement and management
• Systems, processes, deadline oriented and best practice methodology
• Analytical and reporting capabilities (dashboards, metrics, insights).

SkillsAction Planning, Computer Literacy, Contract Administration, Contract Management, Data Compilation, Evaluating Information, Financial Acumen, Global Procurement, Information Retrieval, Management Reporting, Negotiation, Oral Communications, Presenting Solutions, Report Review, Supplier Management

CompetenciesBusiness Insight

Collaborates

Communicates Effectively

Courage

Ensures Accountability

Financial Acumen

Manages Complexity

Optimizes Work Processes

EducationNQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date30 March 2026 , 23:59

Click here to apply

Junior Data Engineer

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job DescriptionThis team’s primary focus is to build and establish the Data Warehouse capabilities by applying industry knowledge, best practices and innovative ideas to take Old Mutual into the future through the use of best of breed technologies and applied thinking and processes on its strategic journey in the cloud.

To complement the existing cross-functional team, Old Mutual is looking for a Data Engineer who will assist in designing and also implementing scalable and robust processes to support the data engineering capability.

Job Overview :

This role will be responsible for implementing and supporting large-scale data ecosystems primarily supporting the Mass Foundation Cluster Business Unit. This incumbent will use best practices in cloud engineering, data management and data storage to continue our drive to optimize the way that data is stored, consumed and ultimately democratized. The incumbent will also engage with stakeholders across the organization with use of the Data Engineering practices facilitating the improvement in the way that data is stored and consumed.

Job Description

• Assist in designing and implementing scalable and robust processes for ingesting and transforming complex datasets.
• Design, develop and maintain scalable data warehouse solutions based on the Kimball Methodology using Microsoft SQL Server, SSIS, SSRS, SSAS and PowerBI.
• Designs, develops, constructs, maintains and supports data pipelines for ETL from a multitude of sources.
• Creates blueprints for data management systems to centralize, protect, and maintain data sources.
• Ingest large, complex data sets that meet functional and non-functional requirements.
• Enable the business to solve the problem of working with large volumes of data in diverse formats, and in doing so, enable innovative solutions.
• Design and build bulk and delta data lift patterns for optimal extraction, transformation, and loading of data.
• Supports the organisation’s cloud strategy and aligns to the data architecture and governance including the implementation of these data governance practices.
• Engineer data in the appropriate formats for downstream customers, risk and product analytics or enterprise applications.
• Assist in identifying, designing and implementing robust process improvement activities to drive efficiency and automation for greater scalability. This includes looking at new solutions and new ways of working and being on the forefront of emerging technologies.
• Work with various stakeholders across the organization to understand data requirements and apply technical knowledge of data management to solve key business problems.
• Provide support in the operational environment with all relevant support teams for data services.
• Provide input into the management of demand across the various data streams and use cases.
• Create and maintain functional requirements and system specifications in support of data architecture and detailed design specifications for current and future designs.
• Support test and deployment of new services and features.
• Provide standby duties when required

MINIMUM QUALIFICATIONS/EXPERIENCE (REQUIRED FOR THE JOB)

Minimum Requirements

• Matric, with a degree in Computer Science, Business Informatics, Mathematics, Statistics, Physics or Engineering.
• 2+ years of data engineering experience 
• 2+ years of experience with any data warehouse technical architectures, ETL/ELT, and reporting/analytics tools including, but not limited to, any of the following combinations (1) SSIS ,SSRS SSAS or something similar (2) ETL Frameworks, (3) Spark (4) AWS data builds, (5) Databricks
• Should at least have proven experience in SQL and SSIS. Experience in SSAS and SSRS would be advantageous
• Experience with designing and implementing Cloud (AWS) solutions
• Knowledge of Engineering and Operational Excellence using standard methodologies. Best practices in software engineering, data management, data storage, data computing and distributed systems to solve business problems with data.
• Knowledge and understanding of business process management lifecycle which covers the design, modelling, execution, monitoring, and optimization as well as business process re-engineering.
• Good problem-solving skills: The ability to exercise judgment in solving technical, operational, and organizational challenges, to identify issues proactively, to present solutions and options leading to resolution.
• Some experience with Dev/OPS architecture, implementation and operation would be advantageous.
• Some experience in applying SAFe/Scrum/Kanban methodologies would be advantageous
• Some experience with PowerBI and Databricks would be advantageous

ADDITIONAL QUALIFICATIONS/EXPERIENCE (PREFERRED, NOT A REQUIREMENT)

Business Analysis.

Project Management.

SkillsAction Planning, Application Development, Cloud Computing, Cloud Infrastructure Management, Computer Network Security, Current State Assessment, Database Queries, Data Classification, Data Compilation, Data Compression, Data Modeling, Data Recovery, IT Architecture, IT Network Security, Test Case Management

CompetenciesAction Oriented

Communicates Effectively

Cultivates Innovation

Ensures Accountability

Manages Complexity

Optimizes Work Processes

Plans and Aligns

Tech Savvy

EducationNQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date27 March 2026 , 23:59

Click here to apply

Senior Solutions Architect – Group Functions

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job DescriptionThe Senior Solution Architect in the Old Mutual Group Risk, Compliance & Marketing department primarily works with the business domain experts and business leadership to craft a solution that is fit for purpose from a business perspective. They focus their attention on a solution package to make sure that it operates effectively as part of the holistic architecture context as well as independently as a stand-alone solution.
Focusses on the technical and business feasibility of a solution and ensure that it fits within well-established patterns and guidelines laid down by the enterprise architects and solution practice architects. Takes responsibility for the quality, commercial, compliance, and technical integrity of the solution being delivered back into the business.
Works actively with a range of stakeholders including senior technology / platform systems architects from across the operational space (both internal subject matter experts and those of the chosen suppliers) to ensure that patterns incorporated are future fit, scalable, and resilient.

Area: Group Technology & Transformation | Group Functions – Marketing, Risk, & Compliance

Job Description

Planning

• Lead solution requirements gathering and ensure alignment with business objectives and constraints.
• Define and refine architecture runways for intentional architecture with the enterprise architect
• Provide input into business cases and costing
• Participate and provide architectural runway requirements into Programme Increment (PI) Planning

Architecture Capability

• Develop and oversee segment architecture views and ensure alignment with enterprise architecture.
• Maintain and oversee the segment and solution artifacts in the set enterprise repository and knowledge portals aligned to the rest of the architecture
• Manage the architecture processes based on the requirements for each architype
• Manage change impact of the architecture with stakeholders
• Develop and participate in the build of the solution architecture practice with embedded architects and engineers including the relevant methods, repository and tools
• Manage the segment and solution architecture considering the business, application, information/data and technology viewpoints
• Establish, enforce and implement standards, guardrails, frameworks, and patterns

Solution Design

• Lead and review conceptual, logical, and detailed designs
• Evaluate and approve solution options and technology selections
• Select appropriate technology, tools and build for the solution
• Oversee and maintain the solution blueprints
• Drive incremental modernisation initiatives in the delivery area

Risk, Governance and Compliance

• Identify, assess, and mitigate risks at a solution architecture level
• Ensure and enforce compliance with policies, standards, and regulations
• Lead architecture reviews and integrate with governance functions
• Integrate with other governance and compliance functions to ensure continuity in managing the investment and risk for the organisation pertaining to the solution architectures
• Establish and provide standards, guidance, and tools to delivery teams.

Implementation Guidance and Collaboration

• Establish and provide solution architecture guidance and tools to delivery teams
• Lead and facilitate collaboration with delivery teams to achieve architecture objectives
• Manage and resolve deviations and ensure up-to-date solution design documentation
• Identify opportunities to optimise delivery of solutions
• Oversee and conduct post-implementation reviews
• Develop code patterns and implementations where required

Communication and Knowledge Sharing

• Communicate the up-to-date views for the architecture
• Communicate and collaborate the relevant standards, practices, guardrails and tools to stakeholders
• Ensure that IT teams are well informed or trained in the respective architecture requirements
• Communicate and collaborate with stakeholders’ relevant views on planning, technology assessments, risk, compliance, governance and project assessments
• Drive or participate in the relevant Centres of Excellence (CoEs)
• Communicating technology vision and roadmap aligned to the business strategy
• Participate in the architecture collaboration forums
• Ensure effective participation in the Agile Ceremonies

MINIMUM QUALIFICATIONS/EXPERIENCE

• Bachelor’s degree in engineering, Computer Science, or Information Systems.
• 5 – 10 years’ experience in in a Software Engineering or Solution Architect capacity.
• Previous experience in a leadership and architect capacity 3-5 years.
• Skilled at aligning disparate agendas for the wider organisation enablement and strategic purpose.
• Experience in working with teams in a complex IT environment and must have a sloid foundation of IT technical skills (previous experience as a programmer, solution designer or equivalent).
• A solid grasp of IT and architecture concepts, patterns, principles and technologies.
• Firm grasp of enterprise integration patterns and experience defining and implementing these.
• Experience in software modelling.
• Knowledge of IT governance, operations and best practices.
• An acute understanding of how to prioritize change and how to manage multiple related change programs

ADDITIONAL QUALIFICATIONS/EXPERIENCE (PREFERRED, NOT A REQUIREMENT)

• Certification and working knowledge of Enterprise Architecture methodologies (e.g. TOGAF, Zachman, SOA, ITIL, COBIT, etc.)
• Experience using the ArchiMate modelling notation for enterprise and solution architecture artefacts.
• Certifications like AWS Certified Solution Architect, Microsoft Azure, Scaled Agile (SAFE) or relevant credentials is advantageous.

COMPETENCIES REQUIRED

• Multi-functional team Collaboration (Relating): Creates trust, respect and builds meaningful relationships. Able to handle a wide range of relational challenges to ensure collaboration across boundaries.
• Customer First: Putting the customer at the heart of business decisions and driving to improve value for customers.
• Execution: Displays consistent energy, drive and perseverance to deliver results. Demonstrates a willingness to take calculated risks to achieve stretch performance goals.
• Innovation (Perspective): Generates creative/out of the box solutions. Challenges the status quo and/or demonstrates ability to relate to challenges from a range of diverse but relevant perspectives. Willing to take calculated risks when introducing novel ideas.
• Leading with Influence: Influences and rallies people behind common goals; actively supports growth and inspires others to exceed expectations. Communicates clear strategies and objectives for own function.
• Learning: Embodies the practice of continuous learning, keeping abreast of changes in technology and constantly upskilling to ensure relevance and quality of delivered work.
• Strategic: Generates creative and strategic solutions that align with wider business goals.
• Personal Mastery: Learns and actively works to build self-awareness; develop through experience and feedback from others. Copes effectively with stress and has the resilience to take on stretching and challenging assignments. Adjusts effectively to work within new work structures; processes; requirements and cultures.

SkillsAdaptive Thinking, Application Development, Confidentiality, Database Administration, Database Queries, Data Classification, Data Compilation, Data Compression, Data Encoding, Data Modeling, Data Recovery, Executing Plans, Gateway Servers, IT Architecture, Test Case Management

Competencies

EducationNQF Level 9 – Masters

Closing Date31 March 2026 , 23:59

Click here to apply

Software Asset Management Specialist

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

In this role, you will work within the IT Software Asset Management (SAM) Team and will be responsible for managing and analysing software inventory.
This role is also responsible for supporting and maintaining the licence compliancy across the organisation.
This role provides advice and support in the management of software assets of both in-house and external solutions including cloud technologies.
This role works closely with the Software License Procurement team, business service owners and stakeholders.

Key Responsibilities:

• Be accountable for supporting an enterprise-wide Software Asset Management platform.
• Implement organisational level dashboards including forecasting, planning, of all licensed applications across Cloud/Infrastructure & Operations including budgetary considerations in line with Compliance
• Responsible for the support and deployment of the SAM tooling, device inventory coverage across the estate, and data analysis.
• Accountable for SAM best practices, offering support where needed to ensure that the approaches are well understood and easily implemented
• Understand how cloud and virtualization technologies impact license positions
• Evaluate and monitors SaaS application inventory across the organisation for optimal cost-effectiveness, including the removal of applications which is not in use and the maintenance of version controls
• Maintain the accuracy of assets, such as auditing and modifying attributes related to lifecycle management of software and hardware assets
• Create reports that provide data and metrics to Software Licence Management procurement team, business service owners and stakeholders for assessments, analysis, and future planning
• Create and maintain internal process documentation and best practices relating to SAM.
• Support in maintaining an ongoing transparent and continuously updated inventory of SaaS software and licensed applications made accessible to Business service owners, Software License Management Procurement team and key stakeholders.
• Work with Finance and IT Operational departments to ensure cloud licencing consumption is in line with licencing model and budget.

Requirements:

• 3 years’ experience in Software Asset Management, with knowledge of ITAM as a plus
• Solid expertise in interpreting software licensing agreement entitlements, terms, and conditions
• Experience with IT Asset Management automated systems and discovery tools, such as Service Now
• Understanding of software licensing models, e.g., Oracle, Microsoft, Attachmate, IBM, virtual systems, subscriptions, and cloud-based
• Solid data and information management, analysis, and reporting skills
• ITIL Foundations V4 Certification
• Experience with Agile SAFE Methodology
• Must have either AWS Cloud Certified Practitioner, Azure Fundamentals Certification or equivalent
• Knowledge of Cloud Licence Manager

Preferred:

• Bachelor’s degree or equivalent diploma or certifications in the specialized IT fields
• Certified Software Asset Manager (CSAM)
• Experience with ServiceNow SAM Pro

Competencies

• Data-driven and attention to detail and big picture
• Action Oriented
• Measuring capabilities
• Data storyboarding (monitoring and measuring)
• Continuous Improvement Management
• Automation
• Problem Finding and Solving

SkillsAction Planning, Business Intelligence (BI) Analysis, Business Requirements Analysis, Cloud Computing, Cloud Infrastructure Management, Computer Network Security, Current State Assessment, Data Compilation, Data Management, Gap Analysis, IT Architecture, IT Network Security, Product Change Management, Readiness Assessments, Wireless Network Management

CompetenciesAction Oriented

Business Insight

Cultivates Innovation

Ensures Accountability

Manages Complexity

Nimble Learning

Optimizes Work Processes

EducationNQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date28 March 2026 , 23:59

Click here to apply

Leasing Manager

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job DescriptionThis role is individually accountable for identifying and closing concluding transactions for profitable OMF branches, and value adding leasing transactions for new retail branches and commercial offices, relocations, enlargements, reductions, closures and renewals of the aforesaid, through others over periods of up to 1 year.

Candidate will be required to attend to the following duties:

• The day-to-day management of various geographical property portfolios, assigned to a Leasing Manager, considering market related role benchmarking as captured in the Performance Contracts main KPI’s.
• Identifies and concludes client briefed strategically valued leasing transactions in various portfolios for:
  • new retail branches and commercial offices
  • relocations, enlargements, footprint reductions, closures and
  • renewals.
• Manage special projects and initiatives from time to time.
• Concludes above leasing transactions on terms and conditions in accordance with client mandates.
• Identifies property trends for opportunities. Identifies and resolves problematic vacancies for portfolio clients.
• Develops and maintains customer / industry networks to maximize lead identification.

Communication

• Consistently negotiates best transactions for new branches/offices and renewals taking market rentals, special conditions, construction costing and retail & commercials developments into consideration.
• Client liaison/management responsibility for Ad Hoc / new retainer client(s), as one point of contact across portfolio for advice in leasing, legal, design, headcount, project management, budget, FM etc.

Compliance

• Ensure that verbal negotiated terms and conditions are accurately incorporated in Offer to Lease and other leasing documents.
• Ensure that above is reflected in the presentation to the various Property Committee Boards.
• Ensure that the transaction is concluded with the landlord in terms of the minutes of the various Property Committee Boards.
• Ensure that all transactions are finalized in adherence of the various Internal Protocols.

Maintenance Services Delivery

• Meet annual new retail branch and office budget, relocations, enlargements & reductions budgets and agreed renewal budget.
• Identifies and resolves problematic space planning requirements for portfolio clients.
• Continuous training and up-skilling will be implemented to keep current on all property and industry related trends and changes.

Job specific KRA’s:

• Independent, self-starter, self-motivated, meticulous in time management, shows leadership qualities and member of the various Property Portfolio Management Committees.
• Individually accountable for delivery of KPI’s as per the Performance Contract.
• Collective transaction and project-based accountability within a larger team format across various property departments.

Minimum requirements:

• Grade 12
• Valid Driver’s Licence
• Minimum 5 years practical Retail and Commercial management experience and/or 5 years post admission legal experience essential
• Property Management Diploma and/or Legal Degree advantageous
• Qualified as Full Status / Principal Property Practitioner with a valid FFC advantageous

Skills

CompetenciesBusiness Insight

Communicates Effectively

Decision Quality

Ensures Accountability

Financial Acumen

Manages Complexity

Persuades

Plans and Aligns

EducationBachelor Of Land And Property Development Management, Bachelor Of Laws (LLB), Matriculation Certificate (Matric) (Required)

Closing Date27 March 2026 , 23:59

Click here to apply

Head: Retail Banking Operations

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job DescriptionAt OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.

The Head of Operations for Retail Banking is accountable for designing, leading, and optimising all operational capabilities that enable a seamless, digital‑first customer experience across the retail banking ecosystem.
This role ensures that operational delivery across digital channels and physical branches is efficient, compliant, scalable, and aligned to the bank’s customer‑centric strategy. Lead the development and implementation of processes, systems, and infrastructure to ensure high quality, robust and embedment of operational standards.
The role blends digital transformation, process optimisation, and branch operations leadership, ensuring that customers experience consistency and excellence whether engaging via digital channels, ATMs, or branch locations.

Responsibilities and KRA’s:

Operations Management

• Take overall responsibility for designing, developing, and delivering the organization’s operational strategy and outcomes.

Business Planning

• Lead the development of annual and longer-term business plans for a significant function or small local business, ensuring alignment with strategy; quantify business outcomes, i.e., revenues or other key performance indicators (KPIs) and resource budgets (financial and headcount); and ensure integration of key activities or projects across the organization.

Leadership and Direction

• Identify and communicate the actions needed to implement the function’s strategy and business plan within the business area or department; link the relationship to the broader organization’s mission, vision, and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.

Operational Strategy and Transformation

• Develop and execute a digital‑first operating model that integrates branch, digital, and back‑office operations. Drive end‑to‑end customer journey optimisation, removing friction and simplifying operational processes. Lead operational readiness for new digital products, services, and platform enhancements. Partner with Technology, Product, and Risk teams to build scalable operational capabilities. Interpret the business need and identify solution recommendations to business problems at a business unit level.

Stakeholder Management

• Develop and implement stakeholder engagement strategies and plans across the program to identify relevant stakeholders, to create mutually supportive working relationships, and to ensure that each stakeholder has an appropriate share of voice at both project and program levels.

Performance Management

• Manage and report on the performance of the function/business area; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.

Risk, Compliance, and Operational Controls Management

• Ensure robust operational risk management across digital and physical operations. Maintain compliance with regulatory requirements, internal policies, and audit standards.
• Champion a culture of strong controls, data privacy, and customer protection. Ensure that business activities within a significant area of responsibility comply with relevant external regulatory and/or voluntary codes and with internal policies to minimize business risk and protect the reputation of the organization.
• Take responsibility for developing and delivering the operational risk management and/or risk control policies and procedures.

Financial Management

• Take responsibility for setting and managing area budgets so they align with organizational strategy and delivery plans. Identify areas for efficiency and cost savings across the operational landscape.

People Leadership & Organisational Capability

• Lead and develop diverse operational teams including branch operations, back-office processing, and customer support functions. Build future‑ready operational capabilities, emphasising digital skills, customer experience, and agile ways of working.
• Foster a high‑performance culture centred on empowerment, accountability, and collaboration.

Requirements:

Skills & Competencies:

• Strategic and systems thinking
• Customer‑centric mindset
• Strong analytical and operational planning skills
• Ability to lead transformation and embed change
• Exceptional stakeholder management and influencing skills
• Data-driven decision-making
• Inclusive, empowering leadership style

Core Competencies:

• Strategic mindset
• Managing stakeholders
• Builds effective teams
• Communicates effectively
• Decision quality
• Ensures accountability
• Plans and aligns

Qualifications & Experience

• Minimum +10 years general and managerial experience
• Bachelor’s degree in business, Finance, Engineering, or related field; MBA preferred
• Lean/Six Sigma certification beneficial
• Strong understanding of regulatory and compliance frameworks in retail banking

SkillsAction Planning, Agile Project Management, Change Management, Data Compilation, Executing Plans, Legal Practices, Occupational Safety and Health, Oral Communications, Policies & Procedures, Professional Presentation, Project Delivery Management, Safety Management, Servant Leadership

CompetenciesBuilds Effective Teams

Communicates Effectively

Customer Focus

Directs Work

Drives Engagement

Drives Vision and Purpose

Ensures Accountability

Financial Acumen

EducationNQF Level 9 – Masters (Required)

Closing Date25 March 2026 , 23:59

Click here to apply

S37C Death Claims Administrator (6-Month FTC)

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

This role applies expert knowledge in the administration of retail retirement funds, specifically in relation to Section 37C of the Pension Funds Act, which governs the distribution of death benefits. The incumbent leverages in-depth understanding of legislation, regulatory requirements, and retail retirement fund products to manage and resolve complex beneficiary allocation cases. Responsibilities include interpreting legal provisions, ensuring compliance, and addressing technical challenges of an operational nature. The role is individually accountable for delivering accurate and timely outcomes through own efforts,

Role Description 

To support the Payments Team in resolving outstanding payment-related queries efficiently and accurately and improve client turnaround times. The incumbents will integrate quickly through focused payments process training and will contribute to benefit follow-ups as required. 

Operational Delivery 

• Manages daily operational (customer service and administrative) delivery within specified time standards. 

• Liaises with customers, advisors and external third-party providers both telephonically and via email. 

Personal Effectiveness 

• Accepts and lives the company values. 

• Accountable for service delivery through own efforts and efforts of others. 

• Collaborates effectively with others to achieve personal results. 

• Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months. 

• Makes increased contributions by broadening individual skills. 

  

Quality Assurance :

• Adheres to service and quality standards. 

• Performs quality checks on own work. 

SPECIFIC KEY RESULT AREAS :

• Process and resolve payment-related queries end-to-end within service levels (SLA), including intake, triage, investigation, reconciliation, and closure. 

• Clear ageing cases and maintain audit-ready case files, with consistent, accurate case notes and evidence. 

• Engage stakeholders (internal teams, external providers, clients) professionally to obtain information and resolve blockers. 

• Update and manage workflow systems (AWD, BIZAGI, BANCS, CMOS, EMS, Omunet, Outlook) with disciplined task management. 

• Apply production practices using current Production Sheets; track throughput and escalate exceptions timeously. 

• Adhere to quality controls: use the Quality Tool and ensure no correspondence is sent without authorization. 

• Support follow-ups. 

• Comply with governance: POPIA, data accuracy, records management, and readiness for audit and compliance checks. 

Role Requirements: Qualifications and Experience required :

• Matric (essential). 

• Post-matric qualification in administration, finance, or related field (advantageous). 

• 1–2 years administration experience (retirement fund or financial services advantageous; Old Mutual experience beneficial). 

• Working knowledge of payments processes and reconciliations (advantageous). 

• Knowledge of Old Mutual products and administrative processes (e.g., Greenlight, Max Income, Max Investment) (advantageous). 

• Familiarity with Old Mutual systems: AWD, BANCS, BIZAGI, CMOS, EMS, Omunet, Outlook. 

• Computer literacy (MS Office) with accurate typing and disciplined document handling. 

Competency:

• Excellent verbal and written communication – read, interpret, and respond to queries promptly and professionally. 

• Ability to work under pressure and adapt to a changing environment. 

• High attention to detail and accuracy. 

• Good judgment and proactive problem-solving. 

• Team-oriented with strong interpersonal skills. 

• Deadline-driven and results-focused. 

• Ability to process information and provide clear, structured feedback. 

Skills : 

• Numerical accuracy and reconciliation skills (allocations, variances, and balancing). 

• Critical thinking and anticipation – question assumptions, identify next steps, and pre-empt issues. 

• SLA discipline and throughput management – prioritize effectively in high-volume environments. 

• Case management excellence – clean case notes, evidence trails, and audit-ready documentation. 

• Stakeholder engagement – professional, empathetic, and clear communication. 

• Quality assurance compliance – use of Quality Tool and authorization protocols, “first-time-right” mindset. 

• Governance and confidentiality – strict adherence to POPIA and internal controls. 

SkillsConsultative Selling, Customer Complaint Management, Customer Feedback Management, Customer-Focused, Customer Relationship Management (CRM) Software, Customer Service, Customer Service Operations, Customer Understanding, Data Management, Digital Consumer Engagement, Identifying Sales Opportunities, Probing Questions, Sales Data Management, Strengthening Customer Relationships, Upselling

CompetenciesAction Oriented

Communicates Effectively

Customer Focus

Decision Quality

Ensures Accountability

Instills Trust

Interpersonal Savvy

Nimble Learning

EducationNQF Level 4 – Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Closing Date27 March 2026 , 23:59

Click here to apply

S37C Administrator – Screener (6-month FTC)

Let’s Write Africa’s Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

The appointment will be made from the designated group in line with the Employment Equity Plan of  Old Mutual South Africa and the specific business unit in question. I understand and accept that, by applying for this role, I authorise Old Mutual, in its capacity as employer, to access my personal information stored on Oracle, and to utilise said information for recruitment purposes for this role.

Job Description Summary

Attending to retirement fund death claims in terms of Section 37C of the Pension Funds Act (PF Act).

This role is responsible for Screening/Pre Assessment on behalf of the trustees of SUPERFUND:

• Assess and review documents received from beneficiaries/nominees, employers and intermediaries of the deceased member.
• Contact and communicate outstanding and additional requirements to identified parties/stakeholders
• Engage Risk providers to obtain necessary information
• Collaborate with internal and external stakeholders
• Attend to enquiries and acts as a support person for complex and difficult cases (complaints) from internal and external stakeholders

This role requires knowledge of all matters / laws relating to Section 37C of the Pension Funds Act.  The individual applies this knowledge, skill & experience (acquired through specialization in this field) in an operational environment through own efforts.

Job Description

• Complying with the provisions of the Pension Funds Act and the Rules of the Fund.
• Ability to understand, interpret & apply various pieces of legislation to sets of facts. 
• Probing skills & ability to interrogate information through professional interviews.
• Consistent compliant process execution through the exercise of discretion and sound judgment.
• Sound & defensible reasoning.
• Maintaining a tight case management audit trail in respect of all duties performed (which includes formal report compilation for each case).
• Consults with the Knowledge Manager, regarding complex and technical-legal matters.
• Ad hoc tasks.

Minimum qualifications / experience required

• Matric
• Working knowledge of Old Mutual internal systems (OMUNET, AWD, Craft, Hyphen, DHA, Compass, Chorus, EMS, EB Tax, etc.)
• At least 2 years’ working knowledge in respect of Section 37C of the Pension Funds Act

Other requirements / Competencies

• Strong MS Excel proficiency
• Sound consultation, collaboration & influencing skills.
• Disciplined planning / organizing skills & execution of duties.
• Sharp servicing of all claim stakeholders.
• Excellent verbal & written communication skills in this field.
• Detail focused, thorough, analytical, and diligent.
• Ability to withstand significant work pressure.
• Creative problem-solving skills.

SkillsConsultative Selling, Customer Complaint Management, Customer Feedback Management, Customer-Focused, Customer Relationship Management (CRM) Software, Customer Service, Customer Service Operations, Customer Understanding, Data Management, Digital Consumer Engagement, Identifying Sales Opportunities, Probing Questions, Sales Data Management, Strengthening Customer Relationships, Upselling

CompetenciesAction Oriented

Communicates Effectively

Customer Focus

Decision Quality

Ensures Accountability

Instills Trust

Interpersonal Savvy

Nimble Learning

EducationNQF Level 4 – Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Closing Date26 March 2026 , 23:59

Click here to apply

We wish you all the best with your applications