To apply, click on the link at the end of the posts and all the best with your applications

Finance Clerk

Job Details

DepartmentFinanceMinimum experience

AssociateCompany primary industryLeisure, Travel and TourismJob functional area

FinanceSalaryR144 000 – R180 000 per annum

Job Description

Role Overview
We are seeking a detail-oriented and reliable Finance Clerk to support the day-to-day financial operations. This role is suited to someone with a strong foundation in accounting processes, particularly invoicing, reconciliations, and general finance administration. The successful candidate will play a key role in ensuring accuracy, compliance, and efficiency across financial transactions. 

Key Responsibilities
• Perform daily, weekly, and monthly reconciliations of accounts and transactions
• Assist with accounts payable and receivable functions
• Maintain accurate financial records and ensure proper filing of documentation
• Investigate and resolve discrepancies, queries, and variances
• Support month-end processes, including reporting and account balancing
• Liaise with internal teams and external stakeholders regarding financial queries
• Ensure compliance with company policies and financial procedures

Requirements & Experience
• 4–6 years of experience in a finance or accounting support role
• Practical experience with invoicing, reconciliations, and general finance administration
• Exposure to BSP is highly advantageous
• Strong numerical and analytical skills with high attention to detail
• Proficiency in Microsoft Excel and financial systems
• Good understanding of basic accounting principles

Key Attributes
• High level of accuracy and attention to detail
• Strong organizational and time management skills
• Ability to work independently and meet deadlines
• Problem-solving mindset with the ability to investigate discrepancies
• Clear communication skills and ability to work collaboratively

Click here to apply

Refunds Specialist

Job Description

Role Overview

We are seeking a highly capable Refunds Specialist to manage and process airline travel refunds efficiently and accurately. This is a freelance or part-time opportunity, ideal for someone who excels in their field, thrives outside a traditional 9–5 structure, and can deliver results independently.

---

Key Responsibilities

• Process airline travel refunds for corporate clients in a timely and accurate manner
• Handle complex refund cases, liaising with airlines, suppliers, and internal teams
• Ensure compliance with company policies and regulatory requirements
• Maintain detailed records of refunds and report on trends or issues

---

Requirements

• Proven experience handling airline travel refunds or related financial processes
• Strong understanding of corporate travel operations
• Excellent attention to detail and organizational skills
• Ability to work independently with minimal supervision
• Flexible and comfortable working outside standard office hours
• Strong communication and problem-solving skills

Click here to apply

VIP Travel Consultant

Job Description

Purpose of the Role

To provide high-performance, end-to-end corporate travel management for VIP and executive clients, ensuring seamless execution of all travel requests.

This role requires proactive problem-solving, meticulous attention to detail, and the ability to exceed expectations while maintaining absolute accuracy and confidentiality.

General Responsibilities

• Contribute to a collaborative and high-performance team culture
• Share product knowledge, supplier updates, and destination insights
• Participate in industry training and networking events
• Identify opportunities for client growth, cross-sell, and referrals
• Maintain professionalism, punctuality, and accuracy at all times
• Remain open to feedback and committed to continuous improvement

Client Relationship Management

• Acknowledge and action client requests within 30 minutes
• Provide clear, contextual travel advice (cost, routing, policy, comfort)
• Maintain accurate client profiles, preferences, and booking history
• Confirm payment methods and terms before first booking
• Conduct at least two in-person client visits annually
• Build long-term, trusted client relationships
• Deliver service aligned with The Travel Group Brand Identity

Technology & Systems

• Amadeus or equivalent GDS
• Accurate CRM updates and document management

Key Performance Standards

• All quotations and invoicing completed daily by close of business
• Proactive and accurate supplier payments and client billing
• Clear, professional written and verbal communication
• Independent problem-solving and decision-making
• Ability to manage urgency without compromising service excellence
• Strong analytical and organisational skills

Essential Experience & Competencies

• Minimum 5 years’ experience in VIP or executive-level corporate travel
• Expertise in complex international and multi-sector itineraries
• Strong GDS proficiency (Amadeus preferred)
• Exceptional attention to detail with zero tolerance for errors
• Sales-driven mindset with the ability to grow client accounts
• Ability to anticipate needs and add value proactively
• Calm and solution-focused under pressure or disruptions
• High level of discretion and confidentiality

Click here to apply

Operations Leader

Job Description

The Operations Leader is accountable for the overall success, growth, and wellbeing of the team, this role focuses on developing people, driving results, and embodying company values. It requires creating a structured, accountable, and high-performing environment, while acting as a stabilising force to ensure targets are met and challenges are effectively resolved. The role also drives consistent excellence in both client service and team development.

Leadership & Development
• Lead, coach, and mentor a high-performing team
• Prioritise team success through ongoing development and support
• Conduct regular one-on-ones and development planning
• Foster a culture of learning, accountability, and innovation
• Adapt leadership style to individuals’ strengths and development areas
• Run structured team meetings and encourage idea generation
• Develop future leaders within the team
• Create a collaborative and psychologically safe environment
• Empower team members to solve problems independently

Operational Excellence
• Ensure accuracy and consistency across all operational processes
• Oversee invoicing, payments, and documentation standards
• Drive adherence to best practices and standard operating procedures
• Ensure timely resolution of queries and efficient client handling
• Implement structured systems (e.g. buddy system, leave planning)
• Maintain accountability and operational discipline

Client & Relationship Management
• Oversee high-quality service across all client accounts
• Ensure regular client engagement and relationship management
• Drive client growth through structured planning and reviews
• Lead and ensure effective onboarding and lifecycle management
• Maintain accurate client information and seamless service delivery

Team & Culture Stewardship
• Promote a high-performance, transparent, and accountable culture
• Apply policies consistently and fairly
• Encourage team involvement while taking ownership of decisions
• Maintain strong communication and alignment across teams
• Facilitate regular team check-ins and collaboration between Sales and Ops
• Lead team and client engagement initiatives

Portfolio Management
• Maintain a small, low-maintenance client portfolio
• Prioritise team leadership and business improvement over personal accounts

Key Attributes
• Strong people leader and mentor
• Clear, influential communicator
• Commercially driven and customer-focused
• Calm, structured, and solutions-oriented
• Strategic thinker with strong decision-making ability
• Passionate about developing talent and improving performance

Experience Required

• Proven experience in an Operations Manager or similar leadership role within the travel industry
• Demonstrated success in leading and developing high-performing teams
• Experience in client service environments, preferably within the travel industry
• Strong track record of improving operational processes and driving performance
• Experience working with CRM systems and managing client relationships
• Ability to manage multiple priorities in a fast-paced environment

Click here to apply

We wish you all the best with your applications