To apply, click on the link at the end of the posts and all the best with your applications.

Retail Collections Communications Lead

Job Description

To lead the strategic integration of marketing, public relations, and corporate communications across the organization. This role ensures alignment with business objectives, enhances brand reputation, drives customer engagement, and fosters internal collaboration through innovative and effective Communication strategies

Hello, Future Retail Collections Communications Lead

Are you ready to lead the strategic integration of marketing, public relations, and corporate communications across the organization.

In this pivotal role, you’ll ensure alignment with business objectives, enhance brand reputation, drive customer engagement, and foster internal collaboration through innovative and effective communication strategies.

Are you someone who can:

Provide Strategic Leadership

• Develop and execute integrated marketing and communications strategies aligned with business goals.
• Translate business objectives into actionable marketing and communication plans with measurable outcomes.

Manage a Diverse Marketing Portfolio

• Lead the development and execution of marketing programs across multiple channels.
• Oversee budgets, resource allocation, and performance metrics to ensure return on investment.

Lead Public Relations & Reputation Management

• Oversee media relations, crisis communication, and executive visibility.
• Build and protect the organization’s reputation through proactive PR strategies.

Drive Corporate & Internal Communications

• Enhance internal engagement through change communications, leadership messaging, and employee campaigns.
• Ensure timely and relevant communication across all levels of the organization.

Build Strong Stakeholder Engagement

• Cultivate relationships with internal and external stakeholders.
• Facilitate cross-functional collaboration and alignment.

Ensure Governance & Compliance

• Uphold communication policies, governance frameworks, and industry standards.
• Monitor legislative changes and integrate communication best practices.

Inspire Team Leadership & Development

• Lead and mentor a multidisciplinary team across marketing, PR, and communications.
• Foster a culture of innovation, learning, and performance excellence

Requirements:

• Matric
• Bachelor’s degree in marketing, Communications, Public Relations, or related field

Additional Requirements:

• 4–5 years of experience in a Senior Marketing, Communications, or PR role.
• Proven track record in strategic planning, stakeholder management, and team leadership

You Will Have Access To

• Opportunities to network, collaborate and work across Segments and teams
• Challenging work environment
• Opportunities to innovate and add value to team, leadership and business effectiveness.

We Can Be a Match If You Are

• Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough.
• Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it
• You are open to ongoing personal mastery & development.

Click here to apply

Financial Crime Risk Legal Advisor

Job Description

To operationally implement the Group criminal litigation strategy, operationally support and provide solutions to mitigate legal risk via the implementation of Group Fraud and Physical Security frameworks, policies, processes and procedures.

To comply with legal and regulatory requirements and provide guidance to the investigations and relevant teams.

Hello Future Financial Crime Risk Legal Advisor

Welcome to FirstRand, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen.

In partnership with Group Financial Crime and Security Risk Management (GFCSRM), Legal, and Investigations teams, you will operationally implement the Group criminal litigation strategy. You’ll support and provide solutions to mitigate legal risk through the implementation of frameworks, policies, processes and procedures. Your role will ensure compliance with legal and regulatory requirements and provide guidance to investigations and relevant teams.

Are you someone who can:

• Draft, review, and update legal documentation (statements, charge sheets, notes for prosecution).
• Evaluate investigation files for evidential completeness and prosecution prospects.
• Implement criminal case plans and attend court proceedings.
• Provide legal advice and support to internal stakeholders.
• Monitor legal and regulatory changes and ensure appropriate interventions.
• Ensure appropriate reporting of criminal incidents to authorities.
• Maintain relationships with internal and external stakeholders.
• Control budget costs and ensure recovery through process management.
• Conduct legal research and ensure compliance with best practices.
• Continuously assess performance and seek development opportunities.
• Establish and nurture strong, long-term partnerships with key internal and external stakeholders to drive collaborative value creation and shared prosperity.

You will be an ideal candidate if you:

• Hold an LLB (minimum) or BCom Law + LLB (ideal).
• Are an admitted attorney or advocate.
• Have 3 to 5 years’ experience in a similar environment.
• Have 1 to 2 years’ experience at junior management level.
• Bring criminal law experience, preferably with forensic exposure and familiarity with courtroom dynamics.
• Understand banking operations, particularly in analysing fund flows and transactional patterns.
• Demonstrate high energy, initiative, and a willingness to learn and grow.
• Communicate and engage effectively with stakeholders.
• Are adaptable and open to location flexibility.

You will have access to:

• Challenging work.
• Opportunities to collaborate across teams and segments.
• Engagement with subject matter experts to enhance your legal, fraud and financial crime capabilities.
• A platform to innovate and influence legal risk strategy.

We can be a match if you are:

• Curious & courageous – driven to learn and brave enough to act.
• Analytical and innovative – always seeking better ways.
• Ethically grounded – committed to integrity and justice.
• Obsessed with mastery – constantly pushing to improve and excel.

#post

#FNB

#LI-CD1

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.11/09/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Click here to apply

Compliance Specialist

Job Description

Hello Future Compliance Specialist

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in Credit Card, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

To provide robust regulatory compliance advice, guidance, and support by monitoring processes and related controls in accordance with compliance methodology and minimum standards

Are you someone who can:

• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure implementation of relevant policies, governance and practice standards across the business
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findigns and changes
• Develops an understanding of risks and risk management approaches
• Educates others and makes suggestions for improvements
• Networks and participates in specialist risk forums where required
• Identify, define, and agree on the regulatory universe applicable for each relevant Business Unit, mitigating risks
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
• Utilise root cause analysis to understand issues across the business and monitor reviews, conduct trend analysis, and determine impact across portfolios
• Identify, define, and agree on the regulatory universe applicable for each relevant Business Unit, mitigating risks
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
• Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
• Partner and collaborate with team members to achieve team success
• Share information and knowledge that benefits the team management to implement and review as required
• Monitor own progress against development plan and measure impact of results

You will be an ideal candidate if you can:

• Bachelor’s degree in law, finance, business administration, or a related field.
• Relevant compliance certifications (e.g., Certified Compliance and Ethics Professional – CCEP) are a plus.
• Experience in compliance, risk management, or a related field, preferably within the financial services sector.
• Strong understanding of regulatory requirements and compliance frameworks.

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

#Post

#FNB

#LI-NP2

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.12/09/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Click here to apply

Facilities Coordinator

Job Description

Assists in the administration and maintenance of all Bank facilities, grounds and equipment, ensuring continuous and efficient operation thereof

Hello, Future Facilities Coordinator

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Ensure accurate invoicing and that maintenance work is concluded to prevent losses to the Bank.
• Manage costs and expenses within the approved budget to drive cost efficiencies.
• Deliver exceptional service that exceeds customer expectations through proactive, innovative, and practical solutions.
• Cultivate and manage professional working relationships with a variety of stakeholders, including end-users, SMEs, project managers, and senior staff members.
• Resolve customer queries efficiently and within agreed timelines related to the Bank’s facilities and maintenance services.
• Collect and record maintenance data and coordinate all contractual services, including checking and processing contractual and ad-hoc maintenance invoices.
• Comply with governance standards, legislative requirements, and audit processes.
• Follow up on all matters within your scope, maintaining an up-to-date and proactive approach.

You will be an ideal candidate if you have:

• Qualification: A relevant qualification such as a Facilities Management Certificate or Diploma.
  Experience: Experience in managing maintenance and repairs including scoping and overseeing the actual works.
• People management skills. Has at least managed people. We need proven track record as a supervisor. 
• Contractor management skills are also important. Overseeing and managing contractors daily.
• Budgeting and procurement skills are critical.
• Demonstrate customer focus.
• Coordination and collaboration with the customer.
• Ensuring safety and compliance. 
• Knowledge of the internal policies and procedure.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are: 

Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Curious & courageous – you are driven by always wanting to know more and learn more and you are brave enough to

Click here to apply

Marketing Portfolio Manager (Cape Town)

Job Description

To provide strategic partnership to relevant Business Unit EXCOs by assessing business needs, offering marketing solutions, advising and directing the input into the development of relevant marketing programmes in line with the business strategic direction through the marketing value chain (consulting, programme leadership, strategic solutioning, development, execution and reporting and measurement

Are you someone who can:

• Contribute to the development of larger overall area budget
• Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration
• Research and design a longer term financial resource requirement plan for the area of responsibility
• Present the business case to motivate for financial resources
• Analyse and develop implementation plans against the forecasted financial budget
• Develop tactical budget for area of responsibility that minimise expenditure and manage costs
• Control the budget for area including the authorisation of expenditures and implementation of financial regulations. Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
• Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships Ensure that the customer is at the centre of the business philosophy, operations and ideas .Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure
• Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement
• Creates risk awareness and manages audit findings
• Participate in Group risk forums where required and cascades relevant information through team
• Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies
• Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions
• Drive strategic projects, change management and platform integration across operations
• Leverage Group capability to exploit opportunities
• Ensure and encourage adherence to an operational framework of policies and procedures
• Execute defined business strategy by translating it into the business operations
• Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks
• Identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions
• Be aware of, and responsive to local conditions
• Influence the development of appropriate organisational structures, capacity and delivery systems. Identify development needs and select effective solutions to address personal development gaps to facilitate self improvement
• Develop and implement a personal development plan
• Demonstrate a commitment to continuous personal improvement as a life-long learner and encourage the same in others
• Share information and empower others to act
• Acts as a role model for continuous professional development in area of expertise
• Lead a development culture where information regarding successes, issues, trends and ideas are actively shared
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
• Lead specialist communities of practice and contribute positively to own and organisational knowledge improvement
• Ensure full understanding of customer needs to deliver a quality service
• Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards
• Communicate how customer service solution will be implemented and secures buy-in
• Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options
• Ensure resolution of customer queries and complaints timeously and ownership of issues
• Analyse customer feedback to help improve customer service
• Propose ideas to improve customer service
• Utilise understanding of contextual landscape, business and marketing strategies and find ways to link business and marketing functional strategies for the development of marketing programmes/ projects that are aligned to the overall strategy of the organization
• Provide feedback to business stakeholders regarding the progression and impact of marketing activities as they progress through the marketing value chain
• Share knowledge and insights regarding marketing activity performance and establish new goals to improve business performance
• Continuously engage business stakeholder to identify needs for marketing activities and set targets for business improvement through a consultative approach of contextualization and clarification
• Co-create with business stakeholder to find solutions for business challenges/opportunities, with the aim of elevating the business function
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure implementation of relevant policies, governance and practice standards across the business
• Maintain expert knowledge on relevant legislative amendments, industry best practices and business’s internal compliance procedures and requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by business
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
• Translate marketing objectives into the integrated marketing communications (IMC) plan with direction on how to achieve the marketing objectives through identification of integrated communication channels, budget, and message hierarchy
• Assign the relevant capabilities to refine the IMC plan
• Identify capabilities required to deliver on the need through strategic solutioning, development, execution, reporting and measurement
• Lead the outcomes of the various capabilities through the marketing value chain
• Map for delivering the end-to-end solution through the development of project plan, timelines, workflows, stakeholder map and communications plan
• Demonstrate how IMC plans will translate into bottom line (P&L) efficiency and effectiveness measures
• Provide thought leadership to assigned programmes and campaigns aimed at ensuring more efficient programme processes
• Clarify business requirements and translate business objectives to marketing objectives
• Create business case for investment and prioritize according to existing funding
• Compile marketing plan and determine the budget
• Determine outcomes and measurement requirements
• Capability selection (identify marketing disciplines) Identify marketing mediums and define messaging
• Resource the strategic solutioning team aligned to different capabilities
• Identify and allocate activities to Capability Leads Determine areas of impact and develop stakeholder map for delivering end to end solution
• ide input into the development of overall pillar/subsegment marketing plans and lead programmes in line with the business strategic direction
• Provide input into the design and development of the relevant integrated customer marketing strategies and plans that ultimately result in profitable growth of the pillar/sub-segment across relevant channels
• Promote and apply professional marketing standards, practices and governance which are aligned to the pillar/sub-segment business strategy and segment marketing plan
• Increase the profitability of existent products/services within portfolio, as well as the development of new products/service for the business
• Provide support to the leadership team of respective portfolio
• Define and manage the marketing calendar for respective portfolio and ensuring alignment with sales efforts and the business’s overall goals and objectives

The ideal candidate will have :

• Relevant Bachelors Degree – Commercial Degree with specialisation in Marketing Management, or Business Management, Economics, Finance
• 5 to 8 years experience in a similar environment
• Additional Knowledge – Marketing background and knowledge of relevant marketing standards
• Proficient in relevant software packages and applications
• Leadership of marketing programmes in support of the business and marketing plans
• Leveraging capabilities of direct marketing, digital performance marketing, social media marketing, above-the-line, digital and traditional media, and content marketing.
• Bias for action
• Data and Insights
• Project or programme management
• Marketing Mojo
• Market and customer insights
• Market Research

Please note that this role is in Cape Town

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

Click here to apply

Assistant Artisan

Job Description

To assist artisans with repairs and planned and preventative maintenance to ensure tools and supplies used on work site are available

Hello, Future Assistant Artisan Plumber

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. 

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. 

Job Description Plumbers Assistant

• General assistance to the plumber for all types of plumbing work which will include assisting with installations, inspections, diagnosing problems/faults/leaks, testing, repair and maintenance of pipes, fixtures and other water and plumbing systems used anywhere for water distribution and waste disposal.
• Assisting in general plumbing work and preparation as directed.
• As directed by the Line manager to assist with storage, lifting, fetching supplies, unload and check deliveries.
• Undertaking tasks to assisting the plumber generally.
• Assisting to identify hazards, defects and the need for adjustment or repair; to ensure compliance with agreed codes, law, working practices and health and safety.
• liaising with Line Manager and other site workers and performing jobs as and when they are required., in accordance with contract/agreed requirements and within agreed time limits.
• Working using your own initiative within agreed roles – do not wait to be asked!
• Ensure compliance to agreed codes, legislation, and procedures including health and safety.
• Maintain accurate worksheets and records/documentation associated with your work.
• Immediately report problems/failures that may impact on the organisation and/or its clients/customers or which you think may affect health and safety to the Line Manager.
• Meet your targets and contribute to those of the team as a whole.
• Adhere to all organisation policies and procedures, including those relating to hygiene, respect for other team members, time keeping and flexibility.

You will be an ideal candidate if you have:  

• Minimum Qualification: Grade 12 or equivalent. Handyman course will be an advantage.  

You will have access to:  

• Opportunities to network and collaborate. 
• Challenging Working 
• Opportunities to innovate. 

We can be a match if you are:   

• Curious & courageous – you are driven by always wanting to know more and learn more and you are brave enough to 
• Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it. 

Are you interested to take the step? We look forward to engaging with you further. Apply now! 

From time to time you may be expected to be part of special projects as are reasonably required of your job role.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.

Click here to apply

Fraud Analyst

Job Description

To execute fraud risk management processes to guide and assist business identifying and analysing risk incidences threatening the assets, earning capacity and success.

• Active participation in specialist practice forums to share information and insights across the business.
• Cultivate and manage objective working relationships with various law enforcement agencies, experts and counterparts in the banking industry.
• Work with business stakeholders to ensure efficient and effective fraud risk solutions.
• Analyse existing fraud data using statistics to evaluate fraud occurrences and make recommendations to reduce future incidences through improved prevention and detection measures.
• Extract, share insights, lessons learnt and recommendations from root cause analysis applied in fraud cases to inform further fraud prevention improvements across a wide range of processes and systems, regulation and policies.
• Monitor fraud processes to identify possible loopholes and existing practices that support fraud management effectively.
• Delivery of preliminary risk investigations and processing of all identified risks by participate in research and development of risk assessments.
• Present ideas via reports and presentations, outlining findings and making recommendations for improvements.
• Propose and implement new and improved models and methodologies by maintaining and developing risk policies and procedures including development of contingency plans to deal with emergencies.
• Conduct fraud analysis activities in line with applicable laws, policies and procedures stipulated in the business.
• Manage personal development to increase own skills and competencies.
• Maintain expert knowledge on relevant legislative amendments, industry best practice and provision of proactive advice and solutions to relevant stakeholders.
• Compile and communicate accurate and timely fraud analytics function reports to and keep key stakeholders informed of required fraud information including updating relevant information systems accessed by the fraud community.
• Be involved with implementing and managing risk mitigation programs as directed from time to time by management.
• Ensure policies and procedures meet the business and risk requirements.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.05/09/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Click here to apply

We wish you all the best with your applications