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Operations Manager (Rustenburg)
Job Description
DUTIES AND RESPONSIBILITIES:
- Implement Operations Management Framework across the organisation
- Support and enable the sustainability and profitability of existing and potential stakeholders
- Expand the scope, growth, and clientele of the brand
- Ensure that standard operating procedures are maintained and followed through, maintaining the required service standards
- Proven ability to manage operational issues at stores
- Proven ability to manage quality control and compliance in line with SOP
- Ability to achieve sales and GP% target
- People management
- Handling all operational issues for allocated stores
- Ensuring quality and optimal compliance with SOP
- Setting guidelines to ensure turnover, food cost, and operational expenses are managed to maximise net profitability
- Assisting Franchise partners in trouble shooting
- Attending to customer complaints and implementing corrective action
- Attending to weekly reports on stores
- People Management – Plan, organise, lead and control subordinates to ensure store objectives are met or exceeded
- Coach and develop the team
REQUIREMENTS:
- Marketing/Business Development /Business Administration
- Franchise/Corporate Store experience
- GAAP/ Micros experience
- At least 2 years’ experience as a Junior Operations Manager
- MS Office (advanced)
Click here to apply
Junior Point of Sale Administrator
Job Description
The Junior Point of Sale Administrator is responsible for supporting the setup, maintenance, and administration of Point of Sale systems across international locations. This role ensures accurate menu updates, system configurations, and troubleshooting while collaborating with internal teams and external vendors to maintain smooth POS operations.
Key Responsibilities
POS System Administration
- Assist with POS configuration and setup for new international stores.
- Update menu items, pricing, and promotions as per regional requirements.
- Ensure accurate linking of MIs and recipes to minimize inventory variances.
- Support the implementation of order types, tax settings, and tender setups per country-specific requirements.
Data Entry & Maintenance
- Accurately input and verify product and menu data within the POS system.
- Maintain POS master data records across all international regions.
- Assist in bulk data uploads and validations for system-wide updates.
Issue Logging & Troubleshooting
- Log and track POS-related queries from international stores and escalate as needed.
- Investigate and resolve basic POS errors (e.g., missing menu items, incorrect pricing, tender issues).
- Work with vendors (e.g., Micros, Yumbi, Uber & Mr D) to resolve technical issues affecting POS functionality.
Regional Support & Coordination
- Communicate menu changes and system updates to store managers and relevant stakeholders.
- Support international store openings by ensuring accurate system configurations.
- Coordinate with vendors to activate, test, and maintain POS integrations.
Reporting & System Monitoring
- Monitor POS system performance and report issues proactively.
- Generate basic sales, stock variance, and transaction reports for international stores.
- Assist with data extraction and validation for internal audits and operational reviews.
- Accurate POS System Configuration: Ensure that all menu, pricing, and settings are correctly applied per region.
- Timely Issue Resolution: Address POS-related queries promptly to minimize disruptions.
- Data Accuracy & Compliance: Ensure POS data integrity aligns with business and regional compliance standards.
- System Availability & Reliability: Support POS uptime and performance monitoring across locations.
Required Skills and Competencies
Technical & POS Expertise
- Basic understanding of POS systems (Micros, or similar).
- Familiarity with menu management, tax settings, and tender configurations.
- Exposure to POS integrations with aggregators (e.g., UberEATS, Mr D, Yumbi).
- Administrative & Analytical Skills
- Strong attention to detail for accurate data entry and validation.
- Ability to generate and interpret basic POS reports.
- Proactive approach to identifying discrepancies and resolving issues.
Communication & Coordination
- Ability to engage with store teams, vendors, and IT teams.
- Strong written and verbal communication for reporting and troubleshooting.
- Ability to multi-task across multiple store locations and requests.
Click here to apply
Senior Debtor and Creditors Clerk
Job Description
The Senior Debtor and Creditors Clerk is responsible for completing the debtors and creditors function, cash book processing and reconciling accounts.
Responsibilities :
1. Processing of supplier invoices
2. Correct allocations of supplier invoices
3. Prepare supplier payments as per SOP
4. Processing of customer invoices
5. Follow up on customer PODS
6. Run customer statements as per SOP
Requirements :
1. 4 Years experience in a similar role.
2. Accounting / Finance Degree or Diploma
3. Sound understanding of the finance function and a hands-on approach
4. 4 years’ experience on Sage 200 Evolution or similar package
5. Ability to communicate effectively across all levels of the organisation
Click here to apply
Debtors and Creditors Clerk
Job Description
DUTIES AND RESPONSIBILITIES:
- Complete debtors & creditors function
- Adhoc finance admin function
- Daily Sales order listings
- Processing of customer and suppliers invoices at correct price and quantity
- Prepare and submit DC Accounts on Hold register
- Prepare weekly POD file and prepayment listing for review
- Run customer statements per Pedros SOP
- Assist with customer and supplier queries
REQUIREMENTS:
- Diploma
- Computer and Software Packages: Full MS Office and Sage 200 Evolution / Pastel Partner
- 2-3 Years experience in a similar role
- International experience in the role would be advantageous
- Sound understanding of the finance function and a hands-on approach
- Previous experience in the FMCG, Fast Food or Retail sectors – Advantageous
- Ability to communicate effectively across all levels of the organisation
- Strong presentation skills
- Must have strong attention to detail and a proven track record
Click here to apply
System Engineer
Job Description
DUTIES AND RESPONSIBILITIES:
Server & Cloud Administration
- Manage, configure, and maintain Windows Server, Azure AD, and Microsoft 365 services
- Implement and monitor patch management policies across servers and endpoints
- Ensure high availability, uptime, and disaster recovery readiness
Network & Security Management
- Configure and manage firewalls, switches, and network security appliances
- Maintain and enforce group policies and endpoint security controls
- Oversee antivirus, threat detection, and response platforms
RMM & Monitoring
- Manage Remote Monitoring and Management (RMM) tools for proactive detection and resolution
- Produce regular health, performance, and compliance reports for infrastructure and endpoints
- Optimise alerting and escalation processes for faster resolution
Advanced Troubleshooting & Escalation
- Serve as escalation point for 1st and 2nd line teams on complex technical issues
- Lead root-cause analysis and remediation of recurring infrastructure problems
Documentation & Compliance
- Maintain detailed records of system configurations, patch logs, and network diagrams
- Ensure adherence to IT governance, POPIA, PCI-DSS, and internal ICT security standards
Projects & Continuous Improvement
- Support IT infrastructure projects, upgrades, and migrations
- Recommend and implement new technologies to enhance efficiency, security, and scalability
- Collaborate with IT leadership to standardise best practices across stores and head office
- Advanced Windows Server and Azure administration
- Firewall, VPN, and switching configuration
- Patch management and group policy deployment
- RMM platforms and reporting
- Antivirus and endpoint protection solutions
- Backup, replication, and disaster recovery tools
REQUIREMENTS:
- Degree/diploma in Computer Science, IT, or related field
- Minimum 4–5 years of experience in 3rd line/server administration
- Valid driver’s licence
- Ability to travel to sites on occasion
- Strong knowledge of Microsoft Azure, Active Directory, and M365 ecosystem
- Proven expertise with firewalls, switches, VPNs, and RMM tools
- Experience with enterprise patching, GPO management, and endpoint security
- Familiarity with IT service management (ticketing, SLA adherence, documentation)
Click here to apply
Financial Manager
Job Description
The Financial Manager will be responsible for overseeing the Finance and accounting operations of the Pedros organisation.
Duties and Responsibilities:
- Developing and implementing policies and standard operating procedures within the finance department
- Managing and maintaining the accounting systems
- Overseeing the accounting function including financial reporting
- Leading and managing a finance division team, providing guidance, performance management and support
- Managing the accounts receivable function
- Ensuring tax compliance and compliance with statutory regulations
- Implementing and enhancing financial controls and ensuring best practices are applied
- Managing the audit process by liaising with external and internal auditors to ensure all audit requirements are met
- Managing budgets, variance analysis, identify, implement cost-cutting and process improvements related to finance
- Identify opportunities and implement solutions to integrate technology into core financial operations for better scalability
- Collaborate cross-functionally to drive efficiency, innovation, and financial discipline
Requirements:
- A degree in finance, accounting, auditing or related field.
- Minimum of 5 years in a leadership role (manage a team of 10 or larger) and 7 years’ experience in the finance and accounting field
- Certification in Sage 200 or similar ERP systems is advantageous
- A strong understanding of IFRS
- Knowledge of compliance to relevant tax legislation
- Knowledge of the finance function in the retail and/or FMCG industries will be advantageous
- POS – GAAP / Micros knowledge, including WMS systems and ERP systems such as Sage Evolution
- Valid driver’s licence
Click here to apply
Business Analyst
Job Description
Pedros Chicken is seeking a skilled and driven Business Analyst to support its growth and operational excellence across Africa. The ideal candidate will have experience in business analysis, with a strong understanding of QSR operations. Experience in the food service industry is highly advantageous. This role will focus on driving innovation and optimizing business processes by leveraging technology and data.
Key Responsibilities:
Business Analysis & Insights
- Translate business requirements into functional specifications for IT and development teams.
- Analyse performance data across stores and regions to identify trends, inefficiencies, and opportunities for growth.
- Develop and maintain dashboards and reports to support decision-making across departments.
- Conduct root cause analysis on operational challenges and recommend data-driven solutions.
Operational & Strategic Support
- Collaborate with operations, marketing, finance, and supply chain teams to align strategies with business insights.
- Monitor and report on KPIs such as sales, customer satisfaction, labour efficiency, and food cost.
- Support pricing strategies, menu optimization, and promotional effectiveness through data analysis.
Business Process Mapping & Improvement
- Lead initiatives to map current (“as-is”) business processes and design future (“to-be”) processes.
- Identify gaps, inefficiencies, and bottlenecks in workflows across departments.
- Recommend and support implementation of business process improvements using technology innovations (e.g., automation, digital tools, AI-driven analytics).
Project Management & Implementation
- Support cross-functional projects including new store rollouts, digitisation, system upgrades, and operational changes.
- Track project milestones, manage risks, and ensure timely delivery of initiatives.
Customer & Market Analysis
- Analyse customer behavior, feedback, and loyalty data to inform service and marketing strategies.
- Conduct competitor and market trend analysis to support strategic planning and brand positioning.
Systems & Tools
- Work with POS, ERP, and CRM systems to extract and analyze data.
- Use tools such as Excel, Power BI, SQL, and other analytics platforms to deliver insights.
Qualifications & Experience:
Required:
- Bachelor’s degree in Information Systems, Business Management or related field.
- 8-10 years of experience in business analysis, preferably in retail, hospitality, or QSR.
- Strong analytical and problem-solving skills.
- Proficiency in data visualization and reporting tools (e.g., Power BI).
- Excellent communication and stakeholder engagement skills.
Highly Advantageous:
- Experience working in or with Quick Service Restaurants, especially in South Africa.
- Knowledge of food service operations, supply chain, and inventory management.
Click here to apply
Senior BI and Data Engineer
Job Description
The Senior BI & Data Engineer will establish and lead the foundation of Pedros’ Business Intelligence (BI) capability.
This hands-on role is responsible for designing and implementing the data architecture, pipelines, and reporting systems that will enable accurate, scalable, and timely insights across the business.
The incumbent will act as the custodian of all BI and reporting services, ensuring data accuracy, consistency, and governance across multiple departments, including Operations, Finance, HR, Marketing, and Supply Chain, to drive efficiency, performance visibility, and informed decision-making throughout the organization.
Key Responsibilities
- Design and implement the core BI and data architecture (data warehouse, data lake, and data models) to serve as the business’s analytical foundation.
- Develop and manage ETL pipelines using API’s, SQL and JSON to integrate data from multiple operational systems and digital platforms.
- Support departmental KPIs by ensuring reporting is accurate, consistent, and aligned with business objectives across Operations, Finance, HR, and Marketing.
- Articulate and translate business data into clear, actionable insights that enable better decision-making at both strategic and operational levels.
- Create, publish, and maintain BI dashboards, scorecards, and performance reports tailored to departmental and executive needs.
- Establish and maintain data governance, validation, and sanitization standards to ensure accuracy, reliability, and trust in all reports.
- Collaborate with cross-functional teams to identify data gaps, define metrics, and continuously improve the reporting framework.
- Continuously evolve the data and reporting landscape to drive automation, efficiency, and scalability as the business grows.
- Propose and deploy fit-for-purpose BI tools and technologies, ensuring interoperability between systems and readiness for future cloud adoption.
- Serve as the technical authority and custodian of BI processes, ensuring compliance with data management standards and business priorities.
- Document all data processes, models, and governance practices for ongoing continuity and maturity development.
Requirements :
- Minimum 8–12 years’ experience in BI, Data Engineering, or related fields.
- At least 3 years in a senior or lead capacity with end-to-end BI responsibility.
- Relevant tertiary qualification in Computer Science, Information Systems, Data Engineering, or similar.
- Certifications in SQL, BI Tools, or Data Architecture advantageous.
- Experience within retail, QSR, or multi-outlet operational environments highly beneficial.
- Proven experience in designing and building BI or data platforms from the ground up.
- Advanced proficiency in SQL and data modelling for large transactional and operational datasets.
- Strong experience with ETL development, data orchestration, and API-based integrations.
- Proficiency in BI tools (data modelling, dashboard design, report optimization), platform agnostic.
- Experience working with both on-prem and hybrid data environments (Microsoft Fabric, Azure, or equivalent).
- Deep understanding of data governance, validation, and quality assurance principles.
- Strong analytical mindset and problem-solving ability.
- Excellent communication and documentation skills, able to translate business requirements into data solutions.
Click here to apply
Bookkeeper
Job Description
DUTIES AND RESPONSIBILITIES:
- Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports
- Financial reporting: Collate, prepare and interpret reports
- Review the accounts payable, and accounts receivable records
- Inventory valuation and verification of count sheets
- Ensuring tax compliance and compliance with statutory regulations
- Audit process and ensuring financial statements are completed
- Managing budgets and variance analysis
- Implement internal controls and SOP’s
- Liaising with the operations team
REQUIREMENTS:
- Tertiary Financial Management / Accounting qualification
- Full MS Office
- Sage 50/ Sage 200 or similar system
- 3 Years’ experience in a similar role
- Must have experience in management accounts preparation
- Sound understanding of accounting concepts and a hands-on approach
- Previous experience in the FMCG, Fast Food or Retail sectors
- Ability to communicate effectively across all levels of the organisation
- Must have strong attention to detail and a proven track record
Click here to apply
Creditors Clerk
Job Description
Duties and Responsibilities:
- Processing of supplier invoices
- Correct allocations of transactions per GL coding
- Verification of supplier documents including delivery notes, GRV’s and tax
- invoices
- Prepare supplier payments per credit terms
- Reconciling of supplier accounts
- Resolution of all outstanding items on supplier reconciliation
- Sending proof of payments to suppliers
- Ensuring the supplier age analysis is accurate and updated
Requirements:
- 3 years’ experience in a similar role
- Sound understanding of the accounts payable function and a hands-on approach
- 3 years’ experience on Sage 200 Evolution or similar package
- MS Office experience
- Degree or Diploma in Finance
- FMCG experience would be valuable
- Ability to communicate effectively
Click here to apply
We wish you all the best with your applications
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