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- Change Agent Intern – Springs Mall – JHB
- Change Agent Intern – Maponya Mall – JHB
- Change Agent Intern – Mall of Tembisa – JHB
- Change Agent Intern – Eloff Street – JHB
- Senior ER Consultant
- Instructional Designer – 12 Month Contract
- Content Developer
- Technical Administrator Team Lead
- Instructional Designer
- Business Analyst
- Pensions Administrator
- Benefits Administrator
- HR Communication and Change Consultant
- Intern: Social Media
- Change Agent Intern – Paarl – Western Cape
- Test Analyst
- Senior Payroll Consultant
- HR Intern (12 month contract)
- HR Consultant
Change Agent Intern – Springs Mall – JHB
JOB DESCRIPTION
The opportunity:
Are you looking for an exciting career in retail? Would you like to be part of a leading fashion lifestyle retailer? Grab this opportunity to use your qualification to gain relevant work experience. You’ll also gain business, personal and technical skills that you can use across the business and throughout your career journey.
Requirements:
- Must have a HR or Retail Diploma/ Degree
- Be unemployed
- Must be between the ages of 18 and 28
- Be a South African Citizen
- Commitment to spending 12 months on the Internship programme with TFG
Skills:
- A positive attitude and a passion for retail
- Computer savvy
- Good communication skills
- Leadership skills
- A strong work ethic
- A passion for customer-service
Change Agent Intern – Maponya Mall – JHB
JOB DESCRIPTION
The opportunity:
Are you looking for an exciting career in retail? Would you like to be part of a leading fashion lifestyle retailer? Grab this opportunity to use your qualification to gain relevant work experience. You’ll also gain business, personal and technical skills that you can use across the business and throughout your career journey.
Requirements:
- Must have a HR or Retail Diploma/ Degree
- Be unemployed
- Must be between the ages of 18 and 28
- Be a South African Citizen
- Commitment to spending 12 months on the Internship programme with TFG
Skills:
- A positive attitude and a passion for retail
- Computer savvy
- Good communication skills
- Leadership skills
- A strong work ethic
- A passion for customer-service
Change Agent Intern – Mall of Tembisa – JHB
JOB DESCRIPTION
The opportunity:
Are you looking for an exciting career in retail? Would you like to be part of a leading fashion lifestyle retailer? Grab this opportunity to use your qualification to gain relevant work experience. You’ll also gain business, personal and technical skills that you can use across the business and throughout your career journey.
Requirements:
- Must have a HR or Retail Diploma/ Degree
- Be unemployed
- Must be between the ages of 18 and 28
- Be a South African Citizen
- Commitment to spending 12 months on the Internship programme with TFG
Skills:
- A positive attitude and a passion for retail
- Computer savvy
- Good communication skills
- Leadership skills
- A strong work ethic
- A passion for customer-service
Change Agent Intern – Eloff Street – JHB
JOB DESCRIPTION
The opportunity:
Are you looking for an exciting career in retail? Would you like to be part of a leading fashion lifestyle retailer? Grab this opportunity to use your qualification to gain relevant work experience. You’ll also gain business, personal and technical skills that you can use across the business and throughout your career journey.
Requirements:
- Must have a HR or Retail Diploma/ Degree
- Be unemployed
- Must be between the ages of 18 and 28
- Be a South African Citizen
- Commitment to spending 12 months on the Internship programme with TFG
Skills:
- A positive attitude and a passion for retail
- Computer savvy
- Good communication skills
- Leadership skills
- A strong work ethic
- A passion for customer-service
Senior ER Consultant
JOB DESCRIPTION
Key Responsibilities:
- Assist line managers to resolve grievances
- Consult with line managers on cases of misconduct
- Provide guidance in terms of disciplinary processes
- Consult regarding FWWs and CFWWs
- Draft charges
- Review outcomes of enquiries to ensure fairness and consistency
- Consult with line managers on cases of poor performance and ill health incapacity
- Consult with line managers on S189 processes
- Prepare applications/affidavits/ documents for CCMA processes
- Represent the company at the CCMA/BC – in line, conciliation and arbitration
- Upload and update cases on ER system
- Keep abreast of developments in employment legislation and case law
- Assist with facilitation of ER training
- Ensure business compliance with labour legislation and case law
- Assist SPA: ER Domain with research and drafting ER related policies
- Provide input into development of ER related training material
- Provide input and guidance to ensure capacity building of ER consultants
Qualifications and Experience:
- An HR-related or legal qualification is essential, and any ER related qualification, advantageous
- Minimum 5 years functional ER experience
- Solid experience of retail industry
- Experienced at representing at the CCMA
- Solid knowledge of disciplinary and grievances procedures
- Knowledge of external dispute resolution processes
- Thorough knowledge of employment law and labour legislation governing the retail industry in SA
- Knowledge of employment law and labour legislation in other African countries is advantageous
- Experience dealing with unionised environment is advantageous
Skills:
- Litigation and drafting skills essential
- Strong negotiating skills
- The ability to influence
- Facilitations skills
- Review and Reporting
- Managing Change
- Business Case Contribution
- Business Process Modeling (BPM)
- Enterprise Readiness Assessment
- Perform Gap Analysis
- Human resources systems and tools
- Presentation Creation
- Spreadsheet Expertise
- Employee Relations
- Learning Solutions Development
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Instructional Designer – 12 Month Contract
JOB DESCRIPTION
Responsibilities:
- Collaborate with business Subject Matter Experts (SMEs) to identify business problem and obtain course content
- Effectively collaborate with other business stakeholders, negotiating timelines whenever necessary
- Co-ordinate workflow internally from design, development through to publishing and ensure all SLAs are met
- Ensure tested digital instructional design theories, practices and methods are applied
- Remain abreast of emerging trends and technologies in the field of digital learning and web development
- Perform internal quality assurance and support peer review
- Maintain project documentation, course folders and workflow using relevant internal tool
Qualifications and Experience:
- A qualification in Instructional Design, Educational Technology, UX, ETDP, Technology, Learning Design QA or a related field
- 4+ years’ Proven working experience relevant field
- 4+ years’ experience in digital learning environment
- Project management and change management experience or exposure
- Digital lesson and curriculum planning skills
- Able to create high quality digital or blended learning course frameworks and storyboards
- A willingness to learn and a focus on continuous improvement
Skills:
- Business benefit contribution
- Enterprise Readiness Assessment
- Perform Gap Analysis
- Human resources systems and tools
- Presentation Creation
- Learning Solutions Development
- Excellent communication (verbal and written) and interpersonal skills
- Excellent attention to detail
- Managing Change
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Content Developer
JOB DESCRIPTION
Key Responsibilities:
- Use our Content Management System (CMS) to build engaging online learning courses, following outlines and visual boards provided by our graphic designers
- Export the necessary assets from visual boards for integration into courses
- Accurately interpret styles and properties from the visual boards to reproduce them within the CMS, leveraging both its templates and custom HTML/CSS
- Collaborate closely with Graphic Designers and Instructional Designers, providing both feasibility assessments and creative insights on upcoming course designs
- Define the scope of course development projects and ensure timely completion in line with set deadlines
- Contribute and/or guide brainstorming and idea generating sessions
- Effectively collaborate with other roles within the tea
Qualifications and Experience:
- A qualification in Web Design or a related field of study
- 3+ years’ relevant experience in web or digital course development
- Basic knowledge of HTML and CSS
- A deep interest and experience in online education and digital content creation
- A working knowledge of Adobe Illustrato
Skills:
- Good verbal and written communication skills
- Employee Relations
- Learning Solutions Development
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
We are looking for a candidate who is passionate about creating impactful learning experiences and eager to leverage technology in educational design. If you are ready to contribute to our dynamic team and make a significant impact on online learning, we would love to hear from you.
Technical Administrator Team Lead
JOB DESCRIPTION
Key Responsibilities:
- Managing Performance and achievement of team KPIs
- Monitor system health and performance, identifying and addressing potential issues
- Provides HR Systems Support for cross-functional teams, providing guidance and assistance in resolving technical challenges
- Identify and log System related changes in order to improve system performance based on input from key stakeholders
- Co-ordinate/Conduct User Acceptance testing on changes logged as well any system upgrades
- Effective management of escalated incidents and communication with related stakeholders, business and external vendors to resolve escalations
- Ensure reports are analysed and compiled accurately in order to provide feedback on individual & overall team performance as well as trends to the relevant stakeholders
- Continuously review areas of opportunity and trends and present suggested improvements to the HR Systems Team
- Master-Data Management in Core HR systems
Qualifications and Experience:
- Diploma, Bachelor’s degree or Postgraduate degree with Computer Science, Information Systems or National Diploma in Information Technology
- 3-5 years proven management experience in an IT Helpdesk / Shared Services environment
- At least 2 – 3 years functional experience required in a systems or HR support environment
- Good working HR Systems knowledge (e.g. Oracle HR, Dayforce (Ceridian), TMS, Recruitment Systems etc.)
- Knowledge of troubleshooting systems
- Customer service / user experience passion
- Understanding of the TFG business context
- A strong commitment towards professional service delivery & customer service
- An understanding of retail operational and systems environments
- ITIL knowledge or experience
- Database Administration
Skills:
- Strong people management and interpersonal skills
- Review and Reporting
- Managing Change
- Business Case Contribution
- Business Process Modeling (BPM)
- Enterprise Readiness Assessment
- Perform Gap Analysis
- Human resources systems and tools
- Presentation Creation
- Spreadsheet Expertise
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Instructional Designer
JOB DESCRIPTION
Key Responsibilities:
- Collaborate with business Subject Matter Experts (SMEs) to identify and obtain course objectives and content.
- Collaborate with other roles in the team and business stakeholders, negotiating timelines and drawing up project plans where necessary.
- Work closely with internal teams, subject matter experts, and clients to understand their requirements and deliver solutions that meet the business need.
- Present learning solutions to key stakeholders within the business.
- Work closely with internal teams, subject matter experts, and clients to understand their requirements and deliver solutions that meet their needs.
- Lead the design and development of a variety of learning materials, including online courses, training modules, videos, simulations, assessments and workshops.
- Design and develop learning frameworks, storyboards, video scripts, delivery plans, workshop materials, etc.
- Apply tested instructional design theories, practices, and methods.
- Develop evaluation and assessment of the instruction and its impact.
- Maintain project plans, documentation, course folders and workflow using relevant internal tools.
- Remain abreast of trends and technologies in the field of learning and development.
- Provide input into internal processes and learning methodologies to aid continuous improvement.
- Provide internal QA.
- Coach and | or mentor within your domain.
Qualifications and Experience:
- A qualification in Human Resource Management, Instructional Design, Educational Technology, or a related field.
- 4+ years’ proven working experience in the relevant field.
- Project management and change management experience or exposure.
- Curriculum planning and design skills.
- Able to create high quality digital, facilitated, and blended learning frameworks and storyboards.
Skills:
- Perform learning analysis
- Learning solutions development
- Excellent communication (verbal and written) and interpersonal skills
- Excellent attention to detail
- Excellent problem solving skills
- Change management skills
- Strong organisational and planning skills
Behaviours:
- Applies market and business insights to drive organisational objectives.
- Effectively works with others to achieve shared goals.
- Creates an environment that fosters and nurtures a culture of creativity which drives success.
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation.
- Develops plans and prioritises initiatives that align to the organisational goals and objectives.
- Understands and navigates dynamics created by processes, systems, and people.
- Assesses and improves the efficiency, effectiveness, and quality of various work processes.
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment.
- Interprets and simplifies complex and contradictory information when resolving organisational problems.
- Takes accountability and ensures others are held to account on agreed upon performance targets.
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results.
Business Analyst
JOB DESCRIPTION
Key Responsibilities:
- Requirements’ lifecycle management
- Planning and monitoring of BA activities
- Evaluation of Change Requests in order to collate and provide estimations and the assessment of changes on busines processes.
- Meet with Stakeholders to elicit, understand document functional requirements and performance critical analysis on the information provided
- Produce Functional Specifications including flowcharts, use cases, wireframes and any other diagrams required to clarity business understanding
- Support and Collaborate with relevant Fuse Teams around People Connect, Synergy, Freshchat etc.
- Manage unit testers to ensure that configuration work according to the requirements
- Manage Quality Assurance Testing to sign-off development meets requirements
- User Acceptance Testing/ Provide guidance to business on UAT
- Ability to initiate policy Development and Implementation assessment
- Data Collection and Analysis to aid decision making
- Reviewing current process and reporting
- Business Case Contribution
Qualifications and Experience:
- 3 – 5 years of experience as a Business Analyst
- Bcom Information Systems similar or qualification
- Systems Analysis experience
- 3+ years working in an Agile environment
- Experience working with HR processes and procedures (legislative and other)
- Change management support and implementation expertise.
- To provide change management support
- HR System knowledge advantageous
Skills:
- Strong conflict management skills
- Excellent written communication, presentation and negotiation skills
- Sound judgement, decision-making, and problem-solving skills
- Good facilitation skills and the ability to articulate ideas effectively.
- Organised and thorough
- Continuous Improvement Principles
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment within collaboration sessions to foster and nurture a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when eliciting and collaborating with multiple teams
- Takes accountability and ensures others are held to account on agreed upon delivery of outputs
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
- Reporting and analysis to track and feedback on progress of outputs
Pensions Administrator
JOB DESCRIPTION
Key Responsibilities:
- Providing exiting employees, who are Fund members, with Retirement Options Counselling and information upon request
- Calculation and distribution of Retirement Projections upon member request
- Engage members reaching normal and planned Retirement age to initiate the process
- Maintaining an audit trail of all interactions with members using the relevant systems and processes
- Providing employees or dependents with the necessary Funeral claim documentation and prompt process of the Funeral Claim upon receipt of the necessary documentation and information
- Ensuring prompt and regular follow ups on all claims with the relevant stakeholders in order to ensure seamless claims process
- Collation, vetting and retention of all the supporting documentation on the members’ record
- Ensure timeous correspondence with the relevant member within SLA.
- Submitting the claim to the Fund administrator according to legislation such as the Pension Funds Act and/or relevant legislation
- Timeous and accurate electronic claim submission via the Fund administrator’s administration system
- The prompt attention and resolution of member queries related to the Retirement Fund, death, disability and funeral in RSA and ROA
- Continuous focus on process improvement and efficiencies as well as identifying risks and provide possible solutions to correct and mitigate possible risks
- Ensure the relevant process reports are completed and current in line with the relevant departmental SLA
- Ad hoc duties and projects aligned to departmental KPA’s
Qualification and Experience:
- Matric
- 3-4 years Administration experience
- 2 years Retirement benefit counselling and Funeral Claim processing
- Working knowledge of the Pension Funds Act
- English (essential), Afrikaans and/or African languages
- Experience working on or familiar with administration systems
Skills:
- Good verbal and written communication skills
- Strong interpersonal and customer service skills
- A thorough, organised and methodical approach to work with the aim of meeting deadlines
- Good problem-solving and prioritization skills
- Good working knowledge of MS office (Outlook, Word and Excel (essential)
- Excellent administrative skills and exceptional accuracy and attention to detail
- Self-disciplined with the ability to work under pressure, independently and as part of a team
- Good numerical and analytical ability
- High adaptability, flexibility, resilience and agility
- Innovative thinking to identify process efficiencies and successfully implement measures to streamline processes
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Conveys information and communicates ideas in a clear, concise and impactful manner
- Inspires trust and gains the confidence of others by displaying honesty and integrity
- Leverages new technology to enhance productivity, improve problem solving, and support business growth
Benefits Administrator
JOB DESCRIPTION
Key Responsibilities:
- Providing exiting employees, who are Fund members, with Benefits Options Counselling and information upon request
- Maintaining an audit trail of all interactions with members using the relevant systems and processes
- Collation, vetting and retention of all the supporting documentation on the members record
- Ensure timeous correspondence with the relevant member within SLA.
- Submitting the withdrawal claim to the Fund administrator according to legislation such as the Pension Funds Act and/or relevant legislation
- Timeous and accurate electronic claim submission via the Fund administrator’s administration system.
- The prompt attention and resolution of member queries related to the Retirement Fund, death, disability and funeral in RSA and ROA
- Continuous focus on process improvement and efficiencies as well as identifying risks and provide possible solutions to correct and mitigate possible risks.
- Ensure the relevant process reports are completed and current in line with the relevant departmental SLA.
- Ad hoc duties and projects aligned to departmental KPA’s.
Qualifications and Experience:
- Matric
- 1-2 years of Administration experience
- Experience working on or familiar with administration systems e.g. Khulisa
Skills:
- Customer Service
- Communication
- Good working knowledge of MS Office (Outlook; Word and Excel)
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Conveys information and communicates ideas in a clear, concise and impactful manner
- Inspires trust and gains the confidence of others by displaying honesty and integrity
- Leverages new technology to enhance productivity, improve problem solving, and support business growth
HR Communication and Change Consultant
JOB DESCRIPTION
Key Responsibilities:
Ensure the delivery of activities focused on Employee Engagement, Employee Wellbeing, Talent Management, and Performance Management
- Guided by annual calendar of Talent Development events to meet business deadlines within SLA standards, including readiness for key internal meetings
- Ensure that Employee Engagement initiatives are effectively managed
- Manage internal communication requests and projects, ensuring effective and collaborative briefing; communication preparation and planning; signed off by the correct stakeholders and scheduled, asper agreed operating procedure
- Build relationships (internal; third parties; etc)
- Brief tasks to be delivered by Transactional Services’ teams within agreed lead times, agree delivery and ensure timeous and quality completion
- Execute operational activities for / through relevant third parties
- Escalate third party delivery issues to relevant relationship holder
- Attend regular operational meetings with third parties
- Ensure timeous payments to third parties are processed
- Brief work to external suppliers within agreed lead times and ensure timeous and quality delivery
Continuous Improvement
- Identify opportunities for improvement in Talent Development processes and communicate these to Talent Manager for consideration
Develop and execute Change Management Plans
- Overall Change Management Plan
- Communication plan
- Education and Training plan
- Plans to support Sponsor, Change Agents, and other leaders (where applicable)
- Resistance or Change Risk plan
- Support change management role-players and build coalition by providing coaching in the change process on change approach and tactics (e.g. change agents) and maintain a coalition (where necessary) to drive out the change management plan
Evaluate and measure Change Management effectiveness/success
- Propose and agree change management measures of success with associated tangible metrics
- Align change management measures of success to overall project measures
- Develop plan to measure and monitor success aligned to tangible metrics
- Provide feedback of change management metrics to relevant stakeholders
Qualifications and Experience:
- Degree or equivalent professional qualification
- Accreditation in a Change Management methodology (e.g. Prosci) – desirable
- 6 – 8 years’ working experience within a similar role
- 2 – 3 years’ experience working in a project delivery context
- Working understanding of Talent Development and / or HR generalist activities
- Experience working with Leaders at all levels in an organization
- Experience in project planning
- Facilitation experience
Skills:
- Customer service / passionate about employee experience
- Excellent interpersonal and communication skills
- A ‘can do’ attitude with high service delivery
- Continuous improvement performance mindset
- Understanding of related policies and legislation and TFG business context – desirable
- Resilient in the face of obstacles
- Ability to work in fast paced environments and manage multiple projects
- Ability to analyse and interpret data
- Ability to lead change
- Ability to prioritise
- Sound judgement and decision making
- Become a TFG Brand Ambassador
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity, which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Intern: Social Media
JOB DESCRIPTION
Key Responsibilities:
- Create captivating content for our social media platforms to attract potential candidates.
- Work closely with the team to understand recruitment needs and contribute to targeted campaigns.
- Learn to monitor and analyze the effectiveness of social media campaigns, providing insights and suggestions for improvement.
- Stay updated on industry trends and best practices in social media and recruitment.
Qualifications and Experience:
- Must have a 3-year degree or Diploma in Digital marketing, Digital Content or similar.
- Must be a South African Citizen
- Currently unemployed
Skills:
- Proficiency with major social media platforms and social media management tools.
- Excellent social listening skills.
- Ability to understand historical, current, and future trends in the digital content and social media space.
- Strong copywriting and copy-editing skills.
- Top-notch oral and verbal communication skills.
- Impeccable time management skills with the ability to multitask.
- Detail-oriented approach with ability to work under pressure to meet deadlines.
- Up to date with key trends & industry news.
- Ability to work well under pressure.
- Deadline driven / time management.
- Team player with a can-do attitude.
- Innovative and Organised.
- Resilient and courageous.
- Self-managed and Takes the initiative.
- Curious / enquiring mind.
Behaviours:
- Is ‘results’ driven and achieves success by proactively tackling challenges.
- Ensures quality and compliance in the delivery of their work.
- Consistently delivers exceptional customer service.
- Uses a structured approach to effectively manage tasks.
- Articulates ideas clearly to different audiences.
Change Agent Intern – Paarl – Western Cape
JOB DESCRIPTION
Requirements:
- Must have an HR or Retail Diploma/ Degree
- Be unemployed
- Must be between the ages of 18 and 28
- Be a South African Citizen
- Commitment to spending 12 months on the Internship programme with TFG
Skills:
- A positive attitude and a passion for retail
- Computer savvy
- Good communication skills
- Leadership skills
- A strong work ethic
- A passion for customer-service
Test Analyst
JOB DESCRIPTION
Key Responsibilities:
- Writing SQL code for testing and QA purposes
- Analysis of requirements and technical documents to extract test cases
- Test estimation for project planning within a Scrum delivery framework
- Creating, executing, and monitoring test plans
- Test system solutions as part of the defined QA process and methodology for the Testing teams working across the Customer & Insights portfolio.
- Test in phases: Functional (system) testing, System Integration Testing and Regression Testing
- API technical testing using payloads to execute in SoapUI or POSTMAN
- Root cause analysis and problem-solving
- Exposure to automated scripting and frameworks
- System integration testing with peer systems and teams
- Gathering and certifying data for regression testing activities, including coordination of regression testing, and interpreting the results for software releases.
- Creation and review of testing documentation such as specifications, testing plans, validation reports, and of other software QC related documents as necessary.
- Building the test packs for all phases of the project thus allowing reuse for further releases
- Reviewing business and system requirements to ensure testability and to identify issues early
- Preparing test plans and test schedules
- Designing test cases and test scenarios to effectively test systems and applications
- Applying test methods, techniques, and standards, including interalia functional testing; usability testing; load testing; regression testing; and performance testing
- Executing test cases to evaluate system quality and mitigate risk
- Performing a variety of different functional and non-functional testing types
- Identifying and investigating issues
- Participate and run defect management process
Qualifications and Experience:
- Diploma, Bachelor’s degree or Postgraduate degree with Computer Science, Information Systems or National Diploma in Information Technology
- Minimum 4 years test experience in a Test Analyst role working in an Agile delivery team following Scrum
- Minimum 2 years experience testing systems in a multi-tier architecture
- ISTQB Foundation certification
- Exposure to system integration solutions
- An understanding of the role that testing plays in Waterfall and Agile development projects
- Exposure to a range of technical tools to aid testing effort e.g. SOAPUI, Postman
- Experience in using test management tools e.g. JIRA, Microsoft Test Manager (TFS) or Microsoft Azure
- Solid experience using database management system example SQL Server or Oracle with the ability to read and write SQL queries and understand database structures and tables
Skills:
- IT Architecture
- Database Administration
- IT Support Troubleshooting
- Quality Management and Assurance
- System Design
- Systems Integration
- Service Management Processes
- Cyber Security Compliance
- Cyber Digital Forensics Analysis
- Cyber Security Customer Support
- Cyber Security Strategy Management
- Cyber Security Monitoring and Reporting
Behaviours:
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Consistently makes timely, well-rounded and informed decisions
- Leverages new technology to enhance productivity, improve problem solving, and support business growth
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable result
Senior Payroll Consultant
JOB DESCRIPTION
Key Responsibilities:
- Accurately and timeously execute transactional and processing activities
- Executes complex payroll processes and provides payroll consultation services
- Ensure adherence to service level agreements and quality standards
- Identify and manage potential risk
- General Adhoc duties
Qualification and Experience:
- HR/Payroll/related Diploma is advantageous
- 3 to 5 years’ functional experience in end to Payroll processing
- Strong payroll reconciliations experience and managing exceptions and escalations
- Experience using payroll and related systems
- Customer service / user experience passion
- Strong working knowledge of payroll and HR systems and practices
- Strong working knowledge of compensation, benefits and ER related policies and PAYE tax legislation
- Understanding of the Retail business context is an advantage
Skills:
- Excellent interpersonal and communication skills
- Good MS Office (Excel) skills
- Review and Reporting
- Managing Change
- Business Case Contribution
- Business Process Modeling (BPM)
- Enterprise Readiness Assessment
- Perform Gap Analysis
- Human resources systems and tools
- Presentation Creation
- Spreadsheet Expertise
- Learning Solutions Development
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
HR Intern (12 month contract)
JOB DESCRIPTION
Key Responsibilities:
- Supporting in Administrative Tasks: Assisting with administrative tasks such as scheduling meetings, preparing documents, maintaining files, and organizing HR-related materials.
- Supporting in various HR projects.
- Serving as a point of contact for internal and external stakeholders, communicating HR policies and procedures, and facilitating coordination.
- Actively seeking opportunities to learn and grow within the HR field and taking on additional responsibilities as assigned to develop your HR skills and knowledge.
Qualifications and Experience:
- Have a relevant HR qualification – Degree or National Diploma
- A Keen interest in pursuing a career in HR
Skills:
- Have excellent administration skills in dealing with volumes of data in a fast paced environment
- Have strong Microsoft Office skills including proficiency on Excel
- Attention to detail and ability to multi-task
- Have excellent interpersonal and communication skills
- Enjoy dealing with people and have a strong customer service orientation
- Be a committed team player
Behaviours:
- Adhering to Principles & Values – Shows a commitment to ethical conduct, integrity and a strong sense of responsibility
- Adhering to Standards – Ensures quality and compliance in the delivery of their work
- Continual Improvement – Actively seeks opportunities to continually improve processes
- Driving & Perservering
- Entrepreneurial thinking
- Planning & Organising – Uses a structured approach to effectively manage tasks
- Presenting & Communication – Articulates ideas clearly to different audiences
HR Consultant
JOB DESCRIPTION
Key Responsibilities:
- Deliver efficient first-time call resolution while providing an all-round superior service and excellent employee experience
- Responsible for talent acquisition including sourcing, screening, assessment coordination and placement of candidates
- Provide employee relations advice and support
- Provide support and advice related to, among others:
- Talent Acquisition
- Employee Relations
- Training and Development
- Performance and Transformation
- OD and Reward
- Maintain and ensure adherence to agreed policies and procedures
- Assist and advise line managers and employees on the effective utilisation of relevant self-service options
- Maintain employee data and reporting
- Adhere to service level agreements and quality standards
Qualifications and Experience:
- HR related Diploma, Degree or Postgrad is preferred
- 2 – 3 years’ experience in HR
- Cross function HR knowledge (Non- negotiable)
- Good MS Office (Excel) skills
- Customer service / user experience passion
- Continuous improvement performance mindset
- Understanding of the TFG business context
Skills:
- Review and Reporting
- Managing Change
- Business Case Contribution
- Business Process Modeling (BPM)
- Enterprise Readiness Assessment
- Perform Gap Analysis
- Human resources systems and tools
- Presentation Creation
- Spreadsheet Expertise
- Employee Relations
- Learning Solutions Development
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
All the best with your applications.
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