Pedros – Head Office

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ICT System Administrator

Job Description

ROLE OVERVIEW:
The 3rd Line Support System Administrator will be responsible for providing comprehensive support for our IT infrastructure. The candidate will manage system administration tasks, including patch management, cybersecurity, switch configuration, firewall management, backups, and Azure cloud management. This position requires a highly skilled individual who can work independently and is self-managed.

KEY RESPONSIBILITIES:

  1. Run patch management using RMM tools like Datto RMM to deploy security patches and scripts.
  2. Understand and apply cybersecurity principles.
  3. Set up HP switches with VLAN segmentation.
  4. Manage firewalls, with a preference for Sophos and Fortinet.
  5. Oversee backups and restores.
  6. Manage Microsoft Azure cloud environments.
  7. Implement robust security measures for Azure, Hyper-V, Exchange, and Active Directory.
  8. Identify opportunities for automation in Azure workflows and on-premises systems.
  9. Create and maintain detailed documentation related to system configurations, processes, and procedures.

REQUIREMENTS:

  1. A relevant IT qualification.
  2. Hands-on experience with Datto RMM or similar RMM tools.
  3. Strong understanding of cybersecurity principles.
  4. Experience configuring HP switches with VLAN segmentation.
  5. Proficiency in managing firewalls, preferably Sophos and Fortinet.
  6. Proven experience in managing backups and performing restores.
  7. Significant experience managing Microsoft Azure cloud environments.
  8. Valid Microsoft Certified Azure Administrator Associate certification.
  9. Proven experience as an IT Systems Administrator, with significant hands-on experience in managing Microsoft Azure, Hyper-V, Exchange, and Active Directory.
  10. Ability to implement robust security measures and identify automation opportunities.
  11. Strong documentation skills.

Accountant

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Financial reporting, managing operating capital, the accounting function, implementing SOP’s and improving internal financial controls. Managing, recruiting, developing and supporting the finance team
  2. Financial reporting: Collate, prepare and interpret reports
  3. Manage the accounts payable, and accounts receivable functions
  4. Ensuring tax compliance and compliance with statutory regulations
  5. Manging the audit process and ensuring financial statements are completed
  6. Managing budgets, variance analysis, identify and implement cost cutting and process improvements across the group
  7. Implement, enhance and oversee internal controls, SOP’s and promote best practices
  8. Liaising with managerial level staff and third-party stakeholders

REQUIREMENTS: 

  1. 5 Years’ experience as an Accountant or in a similar role
  2. Must have experience in managing a team
  3. Tertiary Financial Management / Accounting qualification
  4. Sound understanding of the finance function and a hands-on approach
  5. 5 years’ experience on Sage 50/ Pastel Evolution or similar system
  6. Previous experience in the FMCG, Fast Food or Retail sectors
  7. Ability to communicate effectively across all levels of the organisation
  8. Strong communication skills
  9. Must have strong attention to detail and a proven track record

Bookkeeper

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports
  2. Financial reporting: Collate, prepare and interpret reports
  3. Review the accounts payable, and accounts receivable records
  4. Inventory valuation and verification of count sheets
  5. Ensuring tax compliance and compliance with statutory regulations
  6. Audit process and ensuring financial statements are completed
  7. Managing budgets and variance analysis
  8. Implement internal controls and SOP’s
  9. Liaising with the operations team

REQUIREMENTS: 

  1. Relevant qualification in accounting/finance
  2. Experienced in the full bookkeeping function including the preparation of monthly management accounts (not just printing off a system but experienced in the analysis and adding in commentary/ notes to justify variances etc)
  3. Experience with Pastel Evolution, Sage 50/ Sage 200 or similar system – advantageous
  4. FMCG, Fast Food or retail industry experience – advantageous
  5. Full MS Office

Administrator

Job Description

The Administrator provides administrative support to the HR department, assisting in the day-to-day operations and contributing to the overall success of the organization’s human resources functions

DUTIES AND RESPONSIBILITIES:

  1. Responsible for administrative tasks such as filing, data entry, record-keeping, and maintaining HR documentation
  2. Prepare and process onboarding by compiling employee packs to ensure the relevant documents are completed
  3. Provide assistance in the recruitment process
  4. Facilitating assessments
  5. Liaise with HR in Head Office, and stores, to ensure that the correct documents have been submitted before the cut-off date
  6. Acts as a point of contact for store employees, addressing inquiries, and providing information about HR policies and procedure
  7. Assists with ad-hoc duties

REQUIREMENTS:

  1. A Diploma in Human Resources or a related qualification would be advantageous
  2. Must have a minimum of 1-2 years of Administration experience
  3. Previous experience in working within HR/Recruitment environment would be advantageous
  4. Must be a self-starter
  5. Organisational skills
  6. Attention to detail
  7. Must be a team -player
  8. Good verbal and written communication skills
  9. Must have MS Office experience

Regional Training Manager (KZN)

Job Description

The RTM will be responsible for overseeing the Regional Training of allocated Pedros stores. The role involves managing a team of highly skilled trainers and ensuring that the Standard Operating Procedures maintained. 

DUTIES & RESPONSIBILITIES:

  1. Conduct training sessions on preparation of foods as per our Standard Operating Procedures
  2. Support, mentor, and upskill trainees and new employees
  3. Promote efficiency and improve skills of employees
  4. Keep attendance and training records and registers
  5. Monitor employee performance and response to training
  6. Conduct performance evaluations and identify areas of improvement
  7. Provide daily updates on training areas done daily in-stores
  8. Work within a team and drive the restaurant/take-away forward
  9. Assist in New Store openings – supporting the teams through constant mentoring and coaching
  10. Assist the Training Department with Adhoc Training tasks and projects within Pedros
  11. Doing presentations to the target audience for all Pedros Training Modules and SOP’s
  12. Sign off Manager Trainees throughout the region
  13. Must be able to work Monday to Saturday’s 8am to 5pm, Peak days 12pm to 8pm and stay out at outlying stores for 10 days or more if there’s new store openings or giving urgent store training support. These times may change based on the needs of the business.
  14. Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise.
  15. Take charge of GP & GRV training/ trouble shooting for new & existing stores.
  16. Training team roster must be posted on the training platform by latest 12pm every Saturday.
  17. Full accountability of the training team within the RTM group.
  18. Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. POE must be filed.

REQUIREMENTS:

  1. Restaurant and Fast Food Service experience is essential
  2. Must have a minimum of 5 years Operations Management experience
  3. Good verbal and written communication skills
  4. Organizational and time management skills
  5. Attention to detail
  6. Be prepared to go the extra mile
  7. Must be computer literate and must be able to write professional reports from time to time
  8. Must have own reliable vehicle & mobile phone
  9. Good GP/ COS/ GRV knowledge
  10. Internal applications must have completed all Station Training / Staff Development Program, Supervisor Course as well as Manager Development Program in order to be considered for this position.

TECHNICAL EXPERIENCE:

  1. Experienced to design, develop, implement, maintain, support or operate a particular technology or related application, product or service
  2. GAAP / MICROS knowledge

ADDITIONAL EXPERIENCE:

  1. A valid driver’s license
  2. Must be prepared to travel to sites

Research and Development Supervisor

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Oversee the improvement of our current product offerings
  2. This role is focused on enhancing existing menu items and ensuring that they meet the highest standards of quality, consistency, and customer satisfaction
  3. The R&D Supervisor will also be responsible for testing new equipment and ensuring it integrates seamlessly with our product preparation processes
  4. This is a crucial role for someone passionate about the quick service restaurant industry who excels in process optimization and product refinement
  5. Lead efforts to improve the quality, taste, and consistency of existing menu items
  6. Test and evaluate new equipment for product preparation, ensuring it meets operational standards
  7. Collaborate with cross-functional teams including operations, marketing, and supply chain to implement product enhancements
  8. Conduct sensory evaluations and product testing to identify areas for improvement
  9. Analyse customer feedback and performance data to make data-driven recommendations for product improvements
  10. Maintain documentation on product modifications, testing procedures, and outcomes
  11. Ensure that all product improvements comply with regulations and company standards
  12. Provide training and support on new processes or equipment introduced as part of product enhancements
  13. Report writing and product trial feedback
  14. Monitor industry trends and competitor offerings to ensure our products remain competitive

REQUIREMENTS: 

  1. Degree in Food Science or Food Tech, or a related field
  2. 3-5 years of experience in a quick service restaurant (QSR) environment, with a focus on product development or process improvement
  3. 2-3 Years experience in a supervisory role managing a team
  4. Strong understanding of food preparation processes and quality control
  5. Experience with equipment testing and evaluation in a food production environment
  6. Excellent analytical skills with the ability to interpret data and translate it into actionable improvements
  7. Strong communication and collaboration skills to work effectively with cross-functional teams
  8. Own vehicle required – for travel between stores and head office

Site Scout (Junior New Business Manager)

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Responsible for identifying and developing new business opportunities, and new market entries. This role involves strategic planning, relationship building, market analysis, and execution of initiatives to drive growth and profitability. The Site Scout (JNR New Business Manager) plays a key role in expanding the brand’s footprint and ensuring long-term success in a highly competitive market
  2. Develop and implement strategies to identify and capture new business opportunities, including opening new locations, expanding into new markets, and securing franchise agreements
  3. Conduct market research to identify potential areas for expansion and evaluate competitive positioning
  4. Analyze industry trends and customer preferences to support strategic decision-making
  5. Evaluate potential markets for new store openings, considering demographic data, consumer behavior, and local competition
  6. Ensure new locations meet operational and financial targets
  7. Explore opportunities for co-branding, joint ventures, or other collaborative initiatives
  8. Report regularly to senior management on the progress of new business initiatives
  9. Work closely with marketing, operations, finance, and supply chain teams to ensure the successful launch and operation of new business ventures
  10. Ensure that all new business ventures comply with local regulations, health and safety standards, and brand guidelines
  11. Proactively identify and mitigate risks related to new business operations and market entry

REQUIREMENTS: 

  1. Must have experience in site scouting (to find and negotiate sites)
  2. 5+ years of experience in business development, franchise management, or operations within the QSR (fast food), retail, or hospitality industry
  3. Proven track record of identifying and securing new business opportunities
  4. Strong strategic thinking and business acumen
  5. Excellent negotiation, communication, and relationship management skills
  6. Proficient in Microsoft Office Suite and business planning tools
  7. Ability to work with Major land lords at Board level
  8. Source and identify new markets and areas to grow
  9. Ability to travel mainly on the road

Junior IT Project Manager

Job Description

The Junior IT Project Manager is responsible for supporting the planning, coordination, and execution of IT projects. This role assists senior project managers in organizing resources, tracking project milestones, and ensuring deliverables align with the company’s objectives. The Junior Project Manager will work closely with cross-functional teams to ensure projects are delivered on time, within budget, and follow best practices and company policies.

Duties and Responsibilities:

1. Scope and Objective Definition
Define project scope, goals, and deliverables that align with business objectives, collaborating closely with senior management and stakeholders to set clear expectations.
2.Day-to-Day Project Management
Oversee daily project operations, ensuring all tasks progress according to schedule and contractual requirements while meeting client expectations in alignment with SLAs.
3. Project Documentation and Knowledge Management
Develop and maintain full-scale, end-to-end project documentation, including project plans, reports, and knowledge management post-delivery reviews.
4. Quality Assurance and Standards Compliance
Ensure that project deliverables meet the required standards of quality, and are completed within specified time constraints and budget.
5. Resource and Cost Management
Prepare detailed project budgets, manage costs effectively, and ensure optimal allocation of resources to achieve project goals.
6. Risk Management and Contingency Planning
Identify, analyze, and mitigate project risks proactively. Develop contingency plans to address potential crises and manage scope changes effectively.
7. Team Leadership and Development
Coach, mentor, and motivate project team members. Foster a collaborative environment, support team development, and resolve conflicts early.
8. Governance and Policy Adherence
Implement governance structures for each project, formulating and enforcing Project Management policies to align with ICT strategic vision.
9. Stakeholder Communication and Engagement
Facilitate proactive communication with stakeholders, delivering consistent status updates, progress reports, and escalations as necessary.
10. Scheduling and Milestone Tracking
Use tools like MS Project to plan and manage project timelines, identify critical paths, and ensure milestones are achieved on schedule.

Qualifications & Experience

1. Bachelor’s degree in Information Technology, Project Management, or related field certifications.
2. Foundational knowledge in project management methodologies and tools (e.g., MS Project, JIRA. ITIL).
3. Strong organizational and communication skills.
4. Ability to work collaboratively with senior managers and team members.
5. Effective problem-solving and time management skills.
6. 2- 5 years in Project Management.

Junior Bookkeeper

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports
  2. Bookkeeping functions all the way to Trial Balance, Financial Accounting & Reporting
  3. Financial reporting: Collate, prepare and interpret reports
  4. Review the accounts payable, and accounts receivable records
  5. Must understand the Debtor & Creditors function well, in terms of invoicing, statements run, payment requisitions and recons
  6. Ensuring tax compliance and compliance with statutory regulations
  7. Audit process and ensuring financial statements are completed
  8. Managing budgets and variance analysis
  9. Implement internal controls and SOP’s
  10. Liaising with Head Office Departments


REQUIREMENTS:

  1. 3 Years’ experience in a similar role
  2. Sound understanding of accounting concepts and a hands-on approach
  3. Minimum of 3 years’ experience on Sage 50/ Sage 200 or similar system
  4. Previous experience in the FMCG, Fast Food or Retail sectors
  5. Ability to communicate effectively across all levels of the organisation, including franchise partners
  6. Must have strong attention to detail and a proven track record
  7. Have effective time management, problem solving and decision-making abilities

Payroll Administrator

Job Description

A Payroll Administrator is responsible for accurate and timeous processing of payroll and accurate record keeping

DUTIES AND RESPONSIBILITIES:

  1. Process employee salaries including earnings and deductions on the payroll system
  2. Reconcile time and attendance, ensuring accurate hours worked are captured and processed
  3. Verify and accurately process monthly payroll data including deductions
  4. Process new employees and accurate payment banking details
  5. Process terminations in accordance with the company’s policies and procedure
  6. Generate monthly payroll reports for Management and Finance
  7. Maintain up-to-date employee records and payroll information
  8. Address employee queries and collaborate with HR to resolve any payroll discrepancies and queries
  9. Participate and collaborate with Management on process improvements and optimization

REQUIREMENTS:

  1. A Diploma in Human Resources, Finance, Accounting, Business Administration, or a related field
  2. Minimum of 2 years’ experience as a Payroll Administrator
  3. Minimum of 2 years’ experience working on Sage 300 People or Premier
  4. Proficient in Microsoft Excel
  5. Minimum of 2 years’ experience payroll processing for +-250 staff
  6. Experience with Time and Attendance Systems
  7. Experience with employee self-service portals
  8. Strong knowledge of payroll and tax regulations and compliance
  9. Valid driver’s license

Creditors Clerk

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Complete the accounts payable function
  2. Reconciling accounts
  3. Processing of supplier invoices
  4. Correct allocations of transactions per GL coding
  5. Verification of supplier documents including delivery notes, GRV’s and tax invoices
  6. Prepare supplier payments per credit terms
  7. Reconciling of supplier accounts
  8. Resolution of all outstanding items on supplier reconciliation
  9. Sending proof of payments to suppliers
  10. Ensuring the supplier age analysis is accurate and updated

REQUIREMENTS: 

  1. 3 Years’ experience in a similar role
  2. Matric
  3. Full MS Office
  4. Sage 200 Evolution, Pastel Partner or any similar accounting package
  5. Sound understanding of the accounts payable function and a hands-on approach
  6. Experienced on Sage 200 Evolution or similar package
  7. Ability to communicate effectively

IT Project Manager

Job Description

To drive successful execution of technology projects that align with organisational goals and add measurable value. To enhance the organisation’s digital capabilities and operational efficiencies. Bridging technical and business teams, mitigating risks, managing project scope, budget and timelines. Ensuring that each project adheres to high standards of quality, fostering innovation and continuous improvement in the organization’s technological landscape.

DUTIES AND RESPONSIBILITIES:

  1. Project Management Software Proficiency
  2. Experience in budget planning, financial forecasting, and cost management to ensure project expenditures stay within budgetary limits.
  3. Competence in identifying, assessing, and managing project risks, with experience using risk management tools and frameworks.
  4. Skilled in implementing change management strategies to manage the impact of changes within projects, minimizing disruptions, and ensuring adoption.
  5. Solid understanding of IT infrastructure, including networks, servers, cloud computing, and cybersecurity, to guide projects that involve technical components.
  6. Proficiency in Microsoft Excel, including data analysis and visualization, as well as reporting tools like Power BI or Qlik to generate insights and monitor project metrics.
  7. Basic understanding of databases (e.g., SQL) and data management concepts for projects involving data integration or migration.
  8. Develop and implement detailed project plans, including timelines, resource allocation, and key milestones, ensuring projects are executed effectively, timely and within budget.
  9. Maintain strict control over project scope, managing any changes in alignment with stakeholder expectations and ensuring minimal impact on timelines and budget.
  10. Monitor project expenses, manage financial resources, and maintain adherence to budget requirements, with regular financial reporting to stakeholders.
  11. Ensure project deliverables meet defined quality standards by overseeing testing, validating outcomes, and ensuring project goals align with organizational standards.
  12. Maintain comprehensive project documentation, including reports, project plans, and issue logs, and provide accurate reporting to stakeholders.

REQUIREMENTS:

  1. Bachelor’s degree in information technology or Computer Science.
  2. Project Management Professional (PMP), Certified Scrum Master (CSM), or other relevant certifications.
  3. Experience in cloud-based and digital transformation projects.
  4. Familiarity with IT compliance standards and cybersecurity best practices.
  5. A valid driver’s license.
  6. Strong leadership skills.
  7. Decision-making under pressure.
  8. Good attention to detail.
  9. Team collaboration and conflict resolution ability.
  10. Must be a strategic thinker.

Creative Manager

Job Description

We are seeking a talented and experienced Creative Manager to lead our dynamic creative team and provide direction on all creative projects. The ideal candidate will be a visionary leader with a passion for creativity, exceptional communication skills, and a proven track record of delivering high-quality creative work across various mediums. The Creative Manager will play a pivotal role in shaping our brand identity and ensuring that all creative output aligns with our strategic objectives.


DUTIES AND RESPONSIBILITIES:

  1. To lead our dynamic creative team and provide direction on all creative projects
  2. A visionary leader with a passion for creativity, exceptional communication skills, and a proven track record of delivering high-quality creative work across various mediums
  3. The Creative Manager will play a pivotal role in shaping our brand identity and ensuring that all creative output aligns with our strategic objectives
  4. Team Leadership: Lead and inspire a team of designers, writers, and other creative professionals to produce outstanding work that exceeds expectations
  5. Project Management: Oversee all creative projects from concept to completion, ensuring that deadlines are met and deliverables are of the highest quality
  6. Creative Direction: Provide clear and concise direction to the creative team, guiding them through the creative process and helping them bring ideas to life
  7. Brand Management: Develop and maintain brand guidelines to ensure consistency across all creative assets
  8. Collaboration: Collaborate closely with cross-functional teams, including marketing, product development, and sales, to ensure that creative work supports overall business objectives
  9. Quality Assurance: Conduct regular reviews of creative work to ensure that it meets brand standards and exceeds client expectations
  10. Talent Development: Identify training and development opportunities for team members to enhance their skills and capabilities
  11. Stay Current: Stay up to date with industry trends and best practices in design, advertising, and marketing to continuously improve the quality of our creative output

REQUIREMENTS: 

  1. Bachelor’s degree in graphic design, fine arts, communications, or a related field
  2. Proven experience (5 years) in a creative leadership role, preferably in an agency or in-house creative department
  3. Strong portfolio showcasing a diverse range of creative projects across various mediums, including digital, print, and video
  4. Excellent communication skills, with the ability to articulate creative concepts and provide constructive feedback
  5. Exceptional leadership abilities, with a track record of building and motivating high-performing teams
  6. Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  7. Strategic mindset, with the ability to align creative work with business objectives and target audience needs
  8. Attention to detail and a commitment to delivering work of the highest quality
  9. Ability to thrive in a fast-paced environment and manage multiple projects simultaneously

Junior Debtors & Creditors Clerk

Job Description

Duties and Responsibilities:

1. Processing of supplier invoices
2. Correct allocations of supplier invoices
3. Prepare supplier payments per Pedros SOP
4. Processing of customer invoices
5. Follow up on customer Payments
6. Run customer statements per Pedros SOP
7. Accurate Processing of Cashbooks and allocations

Requirements:

1. 3 Years’ experience in a similar role
2. Sound understanding of the finance function and a hands-on approach
3. 3 years’ experience on Sage 200 Evolution or similar package
4. Ability to communicate effectively across all levels of the organization
5. Candidate must have 3 years’ experience in a similar role
6. Must have strong attention to detail and a proven track record
7. Matric / Diploma or Degree in Financial Management / Accounting or Similar 

Click here to apply

All the best with your applications

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