SASRIA Jobs

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Claims Learnership X4 (12 Months)

Closing Date
2025/03/04
Reference Number
SAS250226-1
Job Title Claims Learnership X4 (12 Months)
Job Type Learnership
Division Insurance Operations
Department Claims
EE Occupational Levels Level 1: Unskilled
Location – Town / City Sandton
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
The learner should be able to process and handle claims within the delegated authority by ensuring validity, assessing liability and negotiating settlement, whilst ensuring excellent customer service and cost containment.
The management of claims should be within the governed framework to ensure compliance with the short term insurance regulations.
Minimum Requirements
Minimum Qualifications:

Matric.
Minimum Experience:

None.
Please note that preference will be given to people with disabilities.

Duties and Responsibilities

1. Administration and Claims processing

Perform administration functions – registration of new claims and loading (and authorization) payments.
Examine and validate new claims and any related documentation thereof.
Adjust claims and ensure that the merits are inline with Sasria policy cover.
Ensure that the appropriate documents supporting the quantum are received and the calculations are correct.
Perform document diary maintenance on IMS system.
Update the reserve as per reserving policy and keep a regular follow-up outstanding proof of quantum.
Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim within delegated authority.
Approve claims within delegated authority after verification of all documents and validation thereof under the policy cover.
Escalate complex and contentious claims to Supervisor.
Manage and ensure that all other external resources and handle the claim within the required procedures and Sasria philosophy.
Update notes on the system regularly to ensure notes reflect latest status of claim.
Inform underwriting department of gaps in cover, omitted documents as well as losses/ gains on premium.
Handle all customer enquiries and queries promptly and in-line with policy.

2. Agency/ Broker Liaison

Negotiate the settlement of claims.
Liaise with Agent companies and brokers regularly on the progress of the claim.
Update all relevant stakeholders on the progress of the claim.

3. Perform ad hoc tasks

Perform any reasonable tasks as and when required by the Line Manager.

Senior Internal Auditor

Closing Date
2025/02/28
Reference Number
SAS250214-1
Job Title Senior Internal Auditor
Job Type Permanent
Division CEO’s Office
Department Internal Audit
EE Occupational Levels Level 6: Specialists
Location – Town / City Sandton
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
The Senior Internal Auditor will perform complex level internal auditing work.
Leads or conducts performance, financial, and compliance audit projects and provide consulting services to the Company’s management and staff, and Sasria’s agent companies.
Provides training and coaching to internal audit staff.
Minimum Requirements
Minimum Qualifications:

B.Com (auditing) or equivalent three year qualification.
Postgraduate qualification and/or a graduate degree in (Internal Auditing, computer science, Accounting, Risk Management or any or a related field).
Certification as a CIA/CA(SA) CPA/CISA or any related field.
Ideal:

Insurance industry experience.
Minimum Experience:

At least four years of full-time experience in auditing (auditing, accounting, risk management) (all or a combination).
Team supervision experience.
Please note that preference will be given to people with disabilities.

Duties and Responsibilities

1. Sasria Departments or Agent / intermediaries or other third party (outsourced) service providers

Provides input to the development of the internal audit strategic plan and annual audit plan.
Performs complex level professional internal auditing work for both the Company and for the Company’s External Agent/ intermediaries and other outsourced functions:
Financial
Operational
Compliance and Governance
Risk Management audit projects.
Provide consulting services through:

Audit recommendations
Participation during CSA or Risk Management sessions
Consulting engagements
Ad hoc projects

2. Technical auditing

Identify and evaluate the Company’s risk areas and provides key input to the development of the annual audit plan.
Perform audit procedures, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting client processes and procedures.
Conduct interviews, reviews documents, develops and administers surveys, composes summary memos, and prepares working papers.
Identify, develop, and document audit issues and recommendations using independent judgement concerning areas being reviewed.
Communicate or assists in communicating the results of audit and consulting projects via written reports and oral presentations to management and the board of directors.
Develop and maintain productive client and staff relationships through individual contacts and group meetings.

3. Policy and procedure development

Provides input on the improvement of strategic audit plan and annual plan.
Continuously review and revise the audit procedure manual.
Represent internal audit on:

Company project teams.
Internal company staff committee meetings (on request, e.g. EE committee, Health and Safety committee meetings).
Company management meetings.
External assurance providers or organisations.

4. Financial/Operational budget

Provide input into the operational budget for i.e.:
The travelling, and subscriptions budget.
The training budget for direct subordinates.
Specific audit projects’ budgets.

5. Staff supervision and support

Provides constructive and value add input into the staff PDP’s:
Ensure that annual performance objectives are set and understood by internal auditor staff.
Assists in identifying the development areas and career development plans in place for internal auditor staff.
Identify resourcing needs and participate in the recruitment of staff.
Drive own performance development plan and career development plan.
Work effectively in a professional team environment.
Review of staff members work and provide oversight during audit projects.
Assist to ensure that the working environment contributes to improving staff morale and increased productivity.

6. Perform ad hoc tasks

Perform any reasonable ad hoc tasks as and when required by the Senior Internal Audit Manager i.e. to conduct a gap-analysis.

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