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Temporary Refunds Clerk (JHB)
ob Reference Number: Finance_RefundsClerk01
Department: Finance
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Safair Operations, operating as FlySafair has a vacancy for Temporary Refund Clerks at our Head Office in Bonaero Park. The successful applicant will report to the Refunds Supervisor.
Job Description
- Allocate payment to bookings that doesn’t reflect on reservation system;
- Correct bookings on the reservation system where the charges and payments do not agree;
- Assess and process refund requests based on the refund policy;
- Assist customers/passengers both verbally and in writing regarding payments and refund queries.
Job Requirements
- Grade 12 or Equivalent (Essential);
- Finance related Diploma/Degree (Advantageous);
- Minimum of 2 years Customer Service experience (Essential);
- No criminal or credit record; – Willingness to work longer than normal office hours;
- Excellent understanding or experience in delivering great customer service to a customer;
- Excellent communication skills (verbal and written);
- Conflict resolution skills;
- The ability to work well under pressure;
- Practice good time management skills;
- Good mathematical skills;
- Solid computer literacy;
- Excellent phone etiquette.
Personal Attributes:
- Professional;
- High integrity;
- Punctual;
- Customer focused and service oriented;
- High degree of patience and assertiveness.
Application Guideline:
- Email applications will be not accepted;
- Preference will be given to members of under-represented designated groups;
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
FlySafair reserves the right:
- Not to proceed with this vacancy;
- To appoint the selected candidates based on its operational requirements.
Safety Officer AOC (JHB)
Job Reference Number: Safety_AMOSafetyOfficer01
Department: Compliance
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Safair Operations, operating as FlySafair, has a vacancy for Safety Officer (AOC) at our Head Office in Bonaero Park. The successful applicant will report to the Manager: Aviation Safety
Job Description
- Conduct safety related audits;
- Identify latent hazards and carry out risk management analyses of those hazards;
- Investigate, analyse and identify root cause of all hazards of incidents and accidents;
- Ensure the operator has adequate mitigation in place for identified safety risks;
- Maintain the internal safety data system, to monitor and analyse trends in hazards, incidents and accidents;
- Ensure continuous monitoring system that evaluates the results of corrective actions with respect to hazards, incidents and accidents;
- Monitor the concerns of the civil aviation industry in respect of safety and their perceived effect on FlySafair;
- Coordinate the organisation’s aviation safety programme and all related safety matters;
- Cooperate with the training department with regards to safety training of employees as and when required;
- Investigate all incidents and accidents involving the organisation’s assets;
- Action and distribute all accident, incident and other safety reports;
- Collaborate with the security personnel to ensure all aspects of the security programme is implemented;
- In collaboration with the Quality Assurance department, monitor and track aircraft component reliability and service provider audit/s;
- Support the organisational Emergency response plan;
- Support the Quality Assurance Manager with compliance related audits;
- Promulgate safety bulletins to all staff within the organisation;
- Support safety awareness based on safety issues identified through the safety system;
- Conduct meetings with all relevant personnel regarding safety matters;
- Ensure that the safety equipment is in an operable state;
- Conduct safety risk audits;
- Participate in both Authority (CAA) and external audits;
- Assist the OSHE Officer in the administration of the OHSE programme;
- Collaborate and build long-term relationships with key stakeholders (Internal and External);
- Supervise external stakeholders with all matters relating to safety in and around Assets.
Job Requirements
- Grade 12 or Equivalent (Essential);
- Minimum of 5 years’ experience involved in the management of an Aviation Safety programme (Essential);
- Human Factors in Aviation (Essential);
- Train the Trainer (Essential);
- Aviation Auditor (Essential);
- Safety Management Systems for Aviation (Essential);
- Lead Auditor (Advantageous);
- Accident and Incident Investigation (Preferred);
- Attention to detail;
- Interpersonal skills;
- Analytical skills;
- Must be well organised and able to work under pressure;
- Excellent communication (verbal and written);
- The ability to collaborate effectively;
- Ability to prioritise workload;
- Risk Management skills;
- Fully Computer Literate (MS Office).
Personal Attributes:
- Professional High integrity;
- Self-driven;
- Team player and an independent thinker who will take initiative
- Immaculate time keeping;
- Positive attitude;
- Strong work ethic;
- Proactive approach towards delivery of duties;
- Adaptable and flexible.
Application Guideline:
- Email applications will not be accepted;
- Preference will be given to members of under-represented designated groups;
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
FlySafair reserves the right:
- Not to proceed with this vacancy;
- To appoint the selected candidates based on its operational requirements.
Closing Date 4 April 2025
Safety Officer AMO (JHB)
Job Reference Number: Safety_AMOSafetyOfficer02
Department: Compliance
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Safair Operations, operating as FlySafair has a vacancy for a Safety Officer (AMO) at our head office in Bonaero Park. The successful applicant will report to the Manager: Aviation Safety
Job Description
- Conduct safety related audits;
- Identify latent hazards and carry out risk management analyses of those hazards;
- Investigate, analyse and identify root cause of all hazards of incidents and accidents;
- Ensure the operator has adequate mitigation in place for identified safety risks;
- Maintain the internal safety data system, to monitor and analyse trends in hazards, incidents and accidents;
- Ensure continuous monitoring system that evaluates the results of corrective actions with respect to hazards, incidents and accidents;
- Monitor the concerns of the civil aviation industry in respect of safety and their perceived effect on FlySafair;
- Coordinate the organisation’s aviation safety programme and all related safety matters;
- Cooperate with the training department with regards to safety training of employees as and when required;
- Investigate all incidents and accidents involving the organisation’s assets;
- Action and distribute all accident, incident and other safety reports;
- Collaborate with the security personnel to ensure all aspects of the security programme is implemented;
- In collaboration with the Quality Assurance department, monitor and track aircraft component reliability and service provider audit/s;
- Support the organisational emergency response plan;
- Support the Quality Assurance Manager with compliance related audits;
- Promulgate safety bulletins to all staff within the organisation;
- Support safety awareness based on safety issues identified through the safety system;
- Conduct meetings with all relevant personnel regarding safety matters;
- Ensure that the safety equipment is in an operable state;
- Conduct safety risk audits;
- Participate in both Authority (CAA) and external audits;
- Assist the OSHE Officer in the administration of the OHSE programme;
- Collaborate and build long-term relationships with key stakeholders (Internal and External);
- Supervise external stakeholders with all matters relating to safety in and around Assets.
Job Requirements
- Grade 12 or Equivalent (Essential);
- Minimum of 5 years’ experience involved in the management of an Aviation Safety programme (Essential);
- Aircraft Maintenance Engineer License (Current/Expired) (Essential);
- Human Factors in Aviation (Essential);
- Train the Trainer (Essential);
- Aviation Auditor (Essential);
- Safety Management Systems for Aviation (Essential);
- Lead Auditor (Advantageous);
- Accident and Incident Investigation (Preferred);
- Fully Computer Literate (MS Office);
- Attention to detail;
- Interpersonal skills;
- Analytical skills;
- Must be well organised and able to work under pressure;
- Excellent communication (verbal and written);
- The ability to collaborate effectively;
- Ability to prioritise workload;
- Risk Management skills.
Personal Attributes:
- Professional;
- High integrity;
- Self-driven;
- Team player and an independent thinker who will take initiative;
- Immaculate timekeeping;
- Positive attitude;
- Strong work ethic;
- Proactive approach to the delivery of duties;
- Adaptable and flexible.
Application Guideline:
- Email applications will not be accepted;
- Preference will be given to members of under-represented designated groups;
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
FlySafair reserves the right:
- Not to proceed with this vacancy;
- To appoint the selected candidates based on its operational requirements.
Closing Date: 3 April 2025
Senior Safety officer AOC (JHB)
ob Reference Number: Safety_SeniorSafetyOfficerAOC
Department: Compliance
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Safair Operations, operating as FlySafair has a vacancy for a Senior Safety Officer (AOC) at our Head Office in Bonaero Park. The successful applicant will report to the Manager: Aviation Safety.
Job Description
- Drive internal and external audits;
- Conduct safety related audits;
- Identify latent hazards and carry out risk management analyses of those hazards;
- Investigate, analyse and identify root cause of all hazards of incidents and accidents;
- Ensure the operator has adequate mitigation in place for identified safety risks;
- Maintain the internal safety data system, to monitor and analyse trends in hazards, incidents and accidents;
- Ensure continuous monitoring system that evaluates the results of corrective actions with respect to hazards, incidents and accidents;
- Monitor the concerns of the civil aviation industry in respect of safety and their perceived effect on FlySafair;
- Coordinate the organisation’s aviation safety programme and all related safety matters;
- Cooperate with the training department with regards to safety training of employees as and when required;
- Investigate all incidents and accidents involving the organisation’s assets;
- Action and distribute all accident, incident and other safety reports;
- Provide weekly operational updates to the Manager: Aviation Safety;
- Collaborate with the security personnel to ensure all aspects of the security programme is implemented;
- In collaboration WITH the Quality Assurance department, monitor and track aircraft component reliability and service provider audit/s;
- Support the organisational emergency response plan;
- Support the Quality Assurance Manager with compliance related audits;
- Promulgate safety bulletins to all staff within the organisation;
- Support safety awareness based on safety issues identified through the safety system;
- Conduct meetings with all relevant personnel regarding safety matters;
- Ensure that the safety equipment is in an operable state;
- Conduct safety risk audits;
- Encourage, promote, and embody a spirit of teamwork;
- Assess and optimise the performance of direct reports;
- Guide, support and develop direct reports;
- Assist the OSHE Officer in the administration of the OHSE programme;
- Collaborate and build long-term relationships with key stakeholders (Internal and External);
- Manage internal and external stakeholders with all matters relating to safety.
Job Requirements
- Grade 12 or Equivalent (Essential);
- Minimum of 7 years’ Airline/Aviation experience, of which 2 years’ must have been Supervisory experience (Essential);
- Experience in Incident Investigation (Essential);
- Aircraft Maintenance Engineer License (Current/Expired) (Essential);
- Human Factors in Aviation (Essential);
- Train the Trainer (Essential);
- Safety Management Systems for Aviation (Essential); Lead Auditor (Essential);
- Accident and Incident Investigation (Essential);
- Experience as a Lead Auditor (Advantageous);
- Experience in Accident Investigation (Advantageous);
- Proficient in the use of Microsoft Office (Word, Excel and Outlook);
- Excellent communication (verbal and written);
- Attention to detail;
- Interpersonal skills;
- Analytical skills;
- Must be well-organised and able to work under pressure;
- The ability to collaborate effectively;
- Ability to prioritise workload;
- Leadership skills;
- Risk Management skills;
- Ability to train fellow employees;
- Incident investigation and analysis;
- Project Management skills.
Personal Attributes:
- Professional;
- High integrity;
- Self-driven;
- Team player and an independent thinker who will take initiative;
- Immaculate time keeping;
- Positive attitude;
- Strong work ethic;
- Proactive approach towards delivery of duties;
- Adaptable and flexible.
Application guideline:
- Email applications will not be accepted;
- Preference will be given to members of under-represented designated groups;
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
FlySafair reserves the right:
- Not to proceed with this vacancy;
- To appoint the selected candidates based on its operational requirements.
Closing Date: 3 April 2025
FDM Program Specialist (JHB)
Job Reference Number: SAFETY_FDM SPECIALIST
Department: Compliance
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Safair Operations, operating as FlySafair has a vacancy for a FDM Program Specialist at our Head Office in Bonaero Park. The successful applicant will report to the Manager: Aviation Safety.
Job Description
- Safeguard the FDM database and address any incidents flagged by the FDM system;
- Responsible for the development and maintenance of the respective FDM manual;
- Handle all FDM-related interactions with pilots confidentially, utilising Safair’s training facilities and independently addressing human factors issues to resolve deficiencies identified by the FDM;
- Collect and manage flight data from various sources, including FDR’s, QAR, and ACM’s, in accordance with applicable regulations;
- Ensure the accuracy and integrity of collected data by maintaining organised databases that facilitate efficient retrieval and analysis;
- Analyse flight data to detect trends, patterns, and anomalies, conducting root cause analysis of flight incidents and irregularities;
- Provide detailed reports on findings;
- Prepare and submit monthly reports to Safair management and provide feedback on FDM events to pilots;
- Document analysis procedures, methodologies, and results to ensure proper reference and compliance with audit requirements;
- Assist the Safety Department with incident and accident investigations as needed;
- Collaborate with safety officers and regulatory bodies to address and resolve safety issues;
- Prepare comprehensive reports and presentations on data analysis findings for the Manager: Aviation Safety;
- Analyse LOSA audits, prepare reports, and make recommendations to the Manager: Aviation Safety for improving standards and procedures;
- Conduct a LOSA audit every three to five (3-5) years, form and chair a LOSA Steering Committee for audit preparation and implementation and oversee the selection and training of LOSA Observers;
- Hold regular meetings with the FDM Team and ensure the integration of international best practices within the FDM system;
- Communicate findings and recommendations clearly to the Chief Pilot, Training and Technical Departments and foster a collaborative environment to support cross-functional initiatives and projects;
- Coordinate access to flight data requests from Safair departments or the SACAA, ensuring that data remains de-identified as required;
- Provide regular updates to management on key performance indicators and safety metrics;
- Work closely with flight operations, maintenance, and engineering teams to address data-related issues and implement improvements.
Job Requirements
- Grade 12 or Equivalent;
- Must have/or held a B737 type rating (Essential);
- Boeing type rated with a minimum of 1000 flight hours (Essential);
- 3 years’ experience with Flight Data Monitoring (Essential);
- Able to work outside of normal duty hours should it be required;
- Good knowledge of Normal and Non-Normal operations;
- In-depth understanding of aviation regulations and compliance standards;
- Thorough knowledge of risk management and safety management systems;
- Sound knowledge of training techniques;
- Understanding of human factors in aviation and crew resource management;
- Familiarity with modern training techniques and technologies;
- Awareness of current industry trends and developments;
- Exceptional communication and interpersonal skill;
- Strong analytical and problem-solving skills;
- Competent in using aviation software and technology;
- Strong organisational and multitasking abilities;
- Attention to detail.
Personal Attributes:
- Professional;
- High integrity;
- Ethical;
- Flexible and adaptable;
- Must be able to work in a team and independently;
- Highest Safety priority;
- Excellent situational awareness;
- Positive attitude;
- Must be able to exercise good judgement;
- Ability to ensure the confidentiality of company and employee information.
Application Guideline:
- Email applications will not be accepted;
- Preference will be given to members of under-represented designated groups;
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
FlySafair reserves the right:
- Not to proceed with this vacancy;
- To appoint the selected candidates based on its operational requirements.
Closing Date: 3 April 2025
Maintenance Planner (JHB)
Job Reference Number: Planning_MP001
Department: Planning & Records
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Safair Operations, operating as FlySafair has a vacancy for a Maintenance Planner at our Head Office. The successful applicant will report to the Manager: Maintenance Planner.
Job Description
- Compile work packs for the FlySafair (planning for the next check due, informing stores of NDT required, components needed for checks) Ensure work orders are compiled on time and provided to MRO;
- Capture work order data from MRO;
- Create work orders for scheduled and unscheduled maintenance and aircrafts in storage;
- Follow-up on all open work orders;
- Review completed work orders and ensure accuracy;
- Close work orders from outstations;
- Close work orders from MRO when maintenance is complete;
- Perform component movement from MRO work orders;
- Notify other departments of findings in work orders and findings highlighted by QA/QC;
- Assist with capturing and filing ATLR’s when required;
- Arrange aircraft and component extensions per approved AMP;
- Update maintenance schedules on systems;
- Assist with loading of new components on the MRO system;
- Ensure that all components installed on allocated aircrafts are correctly controlled and contain links to the last release where required;
- Update logbooks of aircraft and major modules;
- Update the maintenance system with ADS and SBS. Ensure that all ADS, SBS, Eos and ASBs are adhered to timeously;
- Provide information to other departments when requested;
- Issue Certificate of Release (CRS) to service and Certificate Related to Maintenance of an Aircraft (CRMA) documents after maintenance is completed;
- Attend survey meetings for scheduled checks;
- Attend post-mortem meetings and advise of any improvements that can be made;
- Maintain knowledge of relevant regulations, policies and guidelines;
- Adhere to statutory regulations, organisational standards, policies and procedures;
- Liaise with the Maintenance Planning Specialist regarding scheduling and required downtime needed.
Job Requirements
- Grade 12 or equivalent (Essential);
- Technical Diploma (Advantageous);
- Technical trade in aviation (Advantageous);
- Certificate in maintenance planning (Advantageous);
- 5 years’ experience in aircraft maintenance planning (Essential);
- Experience working with a technical maintenance system (Advantageous);
- Willing to travel (domestic and international) Willing to work overtime.
Personal Attributes:
- Professional;
- Strong Integrity and ethical;
- Compliance driven;
- Good stress management;
- Assertive;
- Detailed orientated;
- Immaculate timekeeping;
- Able to work independently and in a team;
- Positive attitude.
Application guideline:
- Email applications will not be accepted;
- Preference will be given to members of under-represented designated groups;
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
FlySafair reserves the right:
- Not to proceed with this vacancy;
- To appoint the selected candidates based on its operational requirements.
Closing Date: 3 April 2025
Procurement Supervisor (JHB)
Job Reference Number: ProcurementSupervisor_Logistics1
Department: Logistics
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Safair Operations, operating as FlySafair has a vacancy for a Procurement Supervisor at our Head Office. The successful applicant will report to the Manager: Contracts & Procurement.
Job Description
- Implement effective sourcing strategies to optimise procurement processes;
- Ensure compliance with company policies and procedures by procuring only from QA-approved vendors, safeguarding FlySafair’s interests;
- Identify and evaluate potential new suppliers in collaboration with the procurement team, facilitating audits and credit applications through the Finance Department;
- Enhance procurement agility by streamlining processes and improving response times;
- Supervise the procurement team to ensure all relevant documentation is accurately uploaded to the relevant Procurement Drive/s for audit purposes;
- Monitor procurement spending, fostering a culture of cost savings and financial efficiency to support data-driven decision-making;
- Conduct a financial assessment of supplier expenditures for reporting purposes;
- Maintain and develop knowledge, keeping abreast of developments in field of expertise and related industries and markets;
- Collaborate with management to enhance procurement systems, improving productivity and information flow to internal customers;
- Responsible for supplier assessment, risk mitigation, development, and relationship management with both internal and external stakeholders;
- Track and report key functional metrics to optimise procurement performance and reduce expenses;
- Measure departmental effectiveness by monitoring backorders in the ERP systems and ensuring on time and in-full deliveries;
- Minimise GRV suspense by ensuring timely and accurate supplier invoice processing in coordination with the Procurement, Warehousing and Finance teams;
- Monitor open requisitions and open orders on the ERP system and ensure timeously closure of these open requisitions and open orders due to the financial impact;
- Monitor employees’ clocking times and overtime, which includes ensuring the completion of overtime forms;
- Monitor employees leave requirements for Managers approval;
- Ensure compliance with legal and procedural obligations;
- Support the Manager in handling disciplinary procedures;
- Ensure that all operations run smoothly and safely by enforcing adherence to standard operating procedures and guidelines;
- Encourage, promote, and embody a spirit of teamwork;
- Assess and optimise the performance of direct reports;
- Guide, support and develop direct reports;
- Ensure that safety is treated with the highest priority;
- Maintain positive relationships with internal and external stakeholders to foster meaningful interactions;
- Work closely with internal stakeholders to align procurement activities with company specifications and expectations.
Job Requirements
- Grade 12 or Equivalent (Essential);
- Diploma in Procurement or related qualification (Essential);
- Minimum of 10 years Procurement experience of which 3 years must have been in a Supervisory role (Essential);
- Experience in aviation procurement (Essential);
- Experience with SAM AMO systems/TRAX/Qlickview (Advantageous).
Personal Attributes:
- Professional High integrity;
- Proactive;
- Positive;
- System and process driven;
- Confidentiality Immaculate time management;
- Work independently;
- Lead by example.
Application Guideline:
- Email applications will not be accepted;
- Preference will be given to members of under-represented designated groups;
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
FlySafair reserves the right:
- Not to proceed with this vacancy;
- To appoint the selected candidates based on its operational requirements.
Closing Date: 3 April 2025
Line Warehouse Controller (DBN)
Job Reference Number: Line Warehouse ControllerDBN_2
Department: Logistics
Industry: Aviation
Job Type: Permanent
Salary: Market Related
Safair Operations, operating as FlySafair has a vacancy for a Line Warehouse Controller at our Durban Base. The successful applicant will report to the Warehouse Supervisor (Operations).
Job Description
- Responsible for spares movements between the relevant base and other stations;
- Ensure that all data is promptly entered into the stock management system (ERP) to maintain accurate information at all times;
- To comply with Work Instructions, ensure parts are sorted into their designated areas immediately upon receipt;
- Conduct weekly cycle counts as well as other random counts to ensure stock accuracy is maintained;
- Keep accurate records and file all relevant documentation pertaining to spare parts movements;
- Create documentation for shipping purposes (COMAT) as well as packaging as per general practise or as required by Work Instructions;
- Responsible for tools and other equipment in the station;
- Responsible to manage shelf-life items for tools, consumables and rotables as prescribed by Work Instructions;
- Responsible for loading of required spares on the requisition system;
- Update the ERP system once spares are received to improve visibility throughout our ERP system;
- Daily housekeeping must be performed, and a high standard maintained;
- Ensure unserviceable spares are routed to JHB to minimise turnaround time and decrease repair cycle;
- Manage stock levels for both consumables and rotables;
- Address all requests for spares received through the requisition system, email, phone calls, or WhatsApp;
- Carry out general warehouse duties as requested by the Supervisor;
- Ensure that access to the warehouse is controlled at all times;
- Daily reporting will be conducted after each shift, with ad-hoc reporting as needed;
- Assist with loading and offloading of spares on the aircrafts;
- Assist with all queries on spares in the station;
- Following up on quarantine spares.
Job Requirements
- Grade 12 or Equivalent (Essential);
- Forklift license (Advantageous);
- Minimum of 2-3 years in Warehouse (Essential);
- Proficient in the use of Microsoft Office (Word, Excel and Outlook);
- Good understanding of stock management;
- FIFO understanding;
- Must have Tool knowledge;
- Good understanding of operations;
- Good understanding of Occupational health, safety (OHS);
- Knowledge of Dangerous Goods regulations;
- Knowledge of Relevant AMO standards;
- Must have a valid driver’s license (EB);
- Must be able to drive with trailer (Long);
- Willing to travel;
- Valid passport;
- Own transport.
Personals Attributes:
- Reliable;
- Professional;
- Ability to work independently;
- Immaculate time keeping;
- Flexibility;
- Must be a team player.
Application Guideline:
- Email applications will not be accepted;
- Preference will be given to members of under-represented designated groups;
- Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
FlySafair reserves the right:
- Not to proceed with this vacancy;
- To appoint the selected candidates based on its operational requirements.
We wish you all the best with your applications
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