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Fraud Detection Consultant
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose,and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Bank
Discovery Bank is a bank like no other – a shared-value bank, designed with our clients in mind. We are all about sharing the value that clients create when they manage their money well, back with them through exceptional interest rates and rewards. Our Vitality Money programme measures how well clients manage their finances, informs them of what it means to be financially healthy, and empowers them with the knowledge to get enhanced rewards for managing their money well. If you are adaptable, a problem-solver, always questioning the way things are done, passionate about doing what is right, and obsessed with providing a quality service experience, we have a job for you where you can be your best in an environment that’s safe and nurturing.
Job Purpose
The Fraud Detection Consultant identifies potential fraudulent activity on client accounts in near real time through the management of fraud system alerts. The incumbent verifies the transaction legitimacy by performing an internal fraud risk assessment which includes making written or telephonic contact with the client. In addition to transaction verification, another key objective is to enhance the end clients’ transactional experience by identifying any friction incurred in the process and proactively making client contact to resolve. The successful candidate will also be required to identify new fraud trends and pass that insight onto the fraud analysts for a detailed assessment and for relevant prevention mechanisms to be put in place to reduce impact of fraud trends.
Areas of responsibility may include but are not limited to:
Actions alerts with speed and urgency
Accurately conducts fraud risk assessment ensuring fraud vs. legitimate spend is identified
Providing awareness to clients around fraud risk trends and how to better protect themselves
Identifies new risks and trends through alert management and proactive client contact
Skills
Required:
Interpretation of data leading to decision making insight
SAS analytics
SQL analytics
Knowledge within banking industry, financial crime
Understanding of Visa and or financial transaction processing within banking sector
Risk Management theoretical knowledge
Preferred:
Syntax language to configure rules
Qualifications
Required: Degree or diploma in risk management, fraud or financial crime would be advantageous
Experience
Required:
At least 1-2 years’ experience within a client servicing/interaction role
At least 1-2 years’ experience in a problem-solving role or environment which required critical and logical thinking
At least 1-2 years’ experience working with high volume, SLA driven tasks
Preferred:
Experience in risk management within a financial or banking environment
Experience in a financial crime role
Click here to apply
Learnership – Wealth Management
Discovery Institute of Training
Learnership: Wealth Management
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Institute of Training
The Discovery Institute of Training has a vision of being the leading institute for academic excellence and innovation in the financial services industry. We are tasked with training and developing a peak performing sales force by equipping them with the knowledge, skills and behaviours to perform their roles effectively and align with business outcomes. We provide training to the sales and distribution workforce across all product lines for Discovery as well as providing industry related training content.
Key Purpose of the role
This Learnership leads to a nationally recognised NC: Wealth Management NQF Level 5 qualification which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.
Areas of responsibility may include but not limited to
All tasks must be completed accurately, efficiently and at the set standard.
- Support financial planning and learning and development specialists in reviewing and developing various types of training materials aimed at upskilling financial advisers.
- Conduct research on financial products, market trends, and regulatory changes to ensure training content is current and accurate.
- Gather and analyse data to be used in training materials, case studies, and scenario planning exercises.
- Assist in preparing reports and summaries that contribute to the development of training materials.
- Assist in organising and maintaining a database of training materials and resources.
- Assist in collecting feedback from training participants to identify areas for improvement in the content or delivery methods.
- Participate in brainstorming sessions to enhance the effectiveness of training solutions.
- Stay informed about the latest trends in financial advising and wealth management to contribute innovative ideas to training solutions.
- Actively participate in ongoing professional development and training sessions.
- Engage with experienced CFPs and learning and development practitioners for guidance and mentorship, fostering personal and professional growth.
Personal Attributes and Skills
- Innovative/ critical thinking/ innovation and problem-solving skills
- Good attention to detail and levels of accuracy
- Good verbal and written communication skills, with the ability to convey complex information in a clear and concise manner
- Strong research skills with the ability to gather, analyse, and interpret data
- Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
- Time management and planning skills
- Ability to effectively prioritise and execute tasks in a high-pressure environment
- Ability to work independently and in a team orientated environment
- Adapts to changing circumstances and handles criticism well and learns from it.
- Speaks fluently and writes in a well-structured and logical manner.
Education and Experience
Grade 12 is essential.
- Maths (Minimum Level 4 – 50%)
- English (Minimum Level 4 – 50%)
- Maths Literacy (Minimum Level 5 – 60%)
- 2nd language (Minimum Level 4 – 50%)
- May have an incomplete tertiary (financial) qualification (advantage)
Specific Requirements:
- Not be engaged in post Matric studies or formal employment.
- Not have completed any previous Learnership.
- Be between the ages of 18 and 30 years.
- Have effective communication skills in the written & verbal English language.
- Possess basic computer skills mainly MS Excel & MS Outlook
- Only South African candidates by birth will be considered.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Click here to apply
Systems Analyst
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Vitality Global
Vitality Global, a subsidiary of Discovery Limited is responsible for the expansion of the Vitality Shared-Value Insurance business model beyond South Africa and the UK, serving to fully leverage the assets and intellectual property of Discovery beyond its primary markets. The business forms equity or contractual partnerships with leading global insurers to integrate Vitality and shared value with partner’s insurance and financial services products in the markets where they operate. Vitality Global also operates a business providing wellness solutions to employer groups in the United States. Vitality Health International, a business unit within Vitality Global coordinates and focuses on resource allocation to Discovery’s emerging, global health insurance initiatives. Vitality Global is also responsible for Discovery’s 25 percent equity investment in Ping An Health, the largest comprehensive medical insurer in China. Taken together, Vitality’s businesses jointly reach more than 30 million lives across 40 markets; delivered through partnerships with leading insurers in every continent around the world.
Job Purpose
Understand the business requirements, and through a structured process, document, validate and translate it into functional specifications that are used by developers to develop a technical solution. Test and validate the functionality of the technical solution against the business requirements. Ensure that the business requirements are delivered in the implemented solution. Interface between the business customer and the development team with regards to the business, non-functional and functional requirements.
Key Outputs may include but are not limited to:
Analysis, Documentation & Design Skills
· Business and technical requirements gathering and analysis thereof, and ensuring requirements and expectations are met, and that all possible scenarios are covered.
· Formulation of analysis documentation, Functional Specifications, Interface Specifications, and prototypes in accordance with industry standards and team best practices.
· Perform analysis on system interfaces and create corresponding interface specifications.
· Introduction of Business Process improvements, and formulation of Process Diagrams.
· Provide support to business in implementing effective and efficient solutions.
· Implement, configure, and test feasible solutions, and evaluate alternative workflow solutions.
· Analyze, model, and interpret data using different tools and techniques.
· Collaborate with the team and stakeholders to design solutions and develop alternative proposals, to ensure that the intent of the business requirement is met.
· Define functional requirements in accordance with the solution architecture proposed to meet the business and functional requirements.
Facilitation Skills
· Conduct Functional Specification walkthroughs with developers and participate in collaborative problem solving workshops.
Technical Skills
· Good understanding of UML, specifically:
o Use Case Diagrams & Narratives
o Sequence Diagrams
o Activity Diagrams
o Entity Relationship Diagrams
Testing Skills
· Creation, review, maintenance and execution of test cases, scenarios, and results.
· Functional Testing of delivered functionality against gathered business requirements and test cases and scenarios.
· Non-functional testing including security, usability, performance, and reliability testing as per team best practices and standards.
· Defect management and regression testing (where applicable), including providing input into the generation of automated test scenarios.
Support & Troubleshooting Skills
· Escalation and management of issues identified during a project / BAU.
· Production log analysis & management including root cause analysis.
· Problem resolution and troubleshooting.
· Identify options for potential solutions and assess them for both technical and business suitability.
· Work closely with developers, testers, and a variety of end-users to ensure technical compatibility and user satisfaction.
Progression Skills
· Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Work Experience
- Minimum of 3-5 years’ experience in Technical Systems Analysis and Integration.
- Experience in Agile (breaking down Epics into smaller User Stories, estimating, and writing User Stories).
Preferred:
- Experience working in a SAFe environment
- Experience in Data Analysis (preferred)
Technical Skills:
· BPMN 2.0
· UML Modelling
o Data modelling (minimum being able to understand these.
Intermediate and Senior Systems Analysts must be able to model data)
o Use Cases · High standards for delivery
· Requirements definition
· User Story definition
· Web-services exposure
· Agile project delivery
· Structured and analytical problem solver
· Process Mapping
Preferred:
- Experience with Sparx Enterprise Architect, Rational Rose, or similar.
- Experience in Software Development.
- Experience with API’s.
Personal Attributes or Competency Profile:
- Values Driven
- Optimistic
- Learns on the Fly
- Resilient · Instils Trust
- People Savvy
- Drives Results
- Problem Solver
- Stress Management
- Time management and prioritization
- Learning orientation
- Innovation
- Bias for action
- Teamwork and co-operation
- Critical thinking
- Strong analytical and problem-solving skills
- Navigate ambiguity and complexity
Click here to apply
Marketing Assistant
Discovery – Marketing
Marketing Assistant
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Marketing
In Marketing, defying gravity is part of our everyday work because we’re a team of people who love to push the boundaries, to achieve the impossible, and to accept all sorts of never-done-before challenges. Discovery Marketing is a vibrant area who are dedicated to the collective core purpose, values and ambition. We work on numerous projects across distribution channels and across all Discovery products and strive for excellence in all that we do.
Key Purpose
The Marketing Assistant is a key support role within the Invest Marketing team, responsible for assisting in the execution of integrated marketing campaigns, coordinating with internal and external stakeholders, and ensuring the smooth delivery of marketing projects that drive brand awareness, client engagement, and business growth.
Areas of responsibility may include but not limited to:
- First-line quality check and proofreading of marketing materials
- Briefing creative assets, content, and campaigns to internal teams and external agencies
- Coordinating timelines and deliverables across multiple stakeholders
- Monitoring and updating project plans, ensuring timely follow-ups
- Creating and supporting the execution and tracking of digital and social media campaigns
- Assisting with testing and quality assurance before campaign launches
- Providing administrative support (e.g., quotes, orders, version control)
- Maintaining marketing asset libraries and documentation
- Preparing presentations, reports, and internal communication materials
- Understanding and applying Discovery’s brand and language guidelines
- Building strong working relationships to facilitate campaign delivery
Required Skills and Experience
- Deep knowledge of the insurance industry, an understanding of its revenue and profit drivers, working knowledge of how businesses, distribution channels and marketing can use data to drive value.
- Proven experience in product ownership or management of data platforms/solutions.
- An understanding (and willingness to deepen understanding) of business concepts.
- Demonstrated leadership experience in managing technical teams.
- Experience in stakeholder management across different organisational levels.
- Strong analytical and problem-solving skills.
- Ability to translate complex technical concepts into business value propositions.
- Experience with agile methodologies and practices.
Core Competencies
- MS Office
- Time and project management
- Communicate well in English both in writing and verbally
- Critically evaluate communication elements such as content and creative
- Attention to detail and accuracy
- Self-starter mentality
- Curiosity – unafraid to ask questions to learn more
- Sense of urgency
- An understanding of digital marketing, SEO, social media, google Analytics and campaign reporting
Education and Experience
- Degree in Marketing, Communications, or related field (Essential)
- Certifications in digital marketing (e.g., Google, HubSpot, Meta) are advantageous
- Minimum of 12 months (1–3 years of relevant marketing experience (agency or corporate environment preferred)
- Familiarity with marketing production, procurement, and sign-off processes is advantageous
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Click here to apply
Solutions Architect
Discovery Health
Solutions Architect
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Business Intelligence (BI) Solutions Architect (SA)
The Business Intelligence (BI) Solutions Architect (SA) is responsible for conceptualizing, designing, implementing, and supporting BI solutions. The SA will envision and create solutions that meet requirements; model the pieces of an infrastructure and their points of integration; prove the feasibility of a design; create the design artifacts that are required to deliver and to maintain the infrastructure; guide a solution through to its completion; and ultimately can be implemented and supported in production.The right individual will possess experience in all stages of BI project work (requirements and logical design, physical design, implementation, testing and deployment). The BI SA should have a firm grasp of BI implementation methodologies. The candidate should possess the
following:
- Analysis and Communication Skills
- Data gathering, research and analytic
- Conceptualize and design solutions
Key Responsibilities
The BI SA must understand the entire BI landscape in order to ensure that solutions are implemented in a sustainable manner
- Interact with business analysts and end users to establish information needs.
- Conduct data analysis and data profiling on various source systems.
- Design and document logical and physical data models using dimension modelling techniques.
- Review data models with functional and technical teams.
- Interact with software developers, business analysts, quality management and end users to communicate BI designs and solutions.
- Establish, maintain, and ensure compliance with data modelling and data integration standards
- Lead the creation, enhancement and implementation of newer BI standards and processes.
- Mentor junior team members.
Technical Skills
The BI Solutions Architect should understand and have expertise in the various technologies needed to implement BI solutions. The BI Solutions Architect must have experience with the Microsoft BI stack and Oracle.
Specific technical skills desired include:
- Excellent oral and written communication skills.
- Solid experience in gathering requirements for reporting solutions and data analytics.
- Solid experience in writing functional and technical specifications, process flows and source-to-target mappings
- Experience working with BI front-end tools to develop prototype solutions (Power BI, Excel)
- Strong SQL query writing ability (across database environments)
- Strong experience in logical and physical data modelling using a variety of techniques including Kimball.
- Strong database fundamentals and data modelling knowledge (normalization and de-normalization).
- Experience in ETL design and good understanding of ETL solution architectures.
- Good understanding of ODS, data warehouse, data mart, cube, and database technologies.
- Strong analytical and problem solving skills.
- Navigating ambiguity and complexity
- Strong understanding of Master Data management (MDM), Metadata Management and Data Governance (DG)
- Microsoft data technology skills (SSIS, SSAS, SSRS)
Other duties include:
- Establish domain specific standards, near/mid-term strategy, and roadmaps
- Assist the BI Unit in creating the vision for future state technologies and architecture
- Participate in research and development efforts (proofs of concept, prototypes), as subject matter experts, when introducing new technologies.
- Provide technical expertise to assist in level of effort estimates (LOE), technical resource planning and work breakdown structures for proposed and current work to support Project Management
- Participate in various phases of the SDLC to perform QA/architectural review functions and to ensure adherence to Architecture technology standards and project specific solutions architecture. (i.e., design reviews).
Experience and Qualifications
- Bachelor of Science (Information Systems, Computer Science, Mathematics)
- Minimum 5 – 7 years’ experience in BI with over 5 years’ experience in implementing BI solutions, preferably, at an enterprise level.
Advantageous
- Business Intelligence certifications will be an added advantage
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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