To apply, click on the link at the end of the posts and all the best with your applications

Fraud Risk Manager: Digital & Transactional Fraud Strategy

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryLead the prevention, detection, and response to digital fraud threats targeting Business Banking customers and digital channels. Drive strategic control design, analytics, and operational excellence to protect customers, assets, and the bank’s reputation while enabling frictionless digital banking experiences.

Job Description

Key Accountabilities

Digital Fraud Strategy & Risk Management 

• Develop and execute the Business Banking Digital Fraud Strategy, aligned with enterprise fraud and financial crime frameworks. 

• Identify, assess, and mitigate emerging fraud risks across online, mobile, API, and digital onboarding channels. 

• Lead fraud risk assessments for new digital initiatives and product launches, ensuring secure-by-design principles. 

• Define and maintain fraud risk appetite, thresholds, and KRIs specific to business customer segments. 

Prevention & Detection 

• Implement and optimise real-time digital fraud controls, including device fingerprinting, behavioural biometrics, and anomaly detection. 

• Monitor and refine rules and models to counter threats such as: 

• Account takeover (ATO) 

• Business email compromise (BEC) 

• First-party and mule activity 

• Synthetic identity fraud 

• Digital onboarding fraud 

• Partner with Data Science teams to develop predictive analytics and machine learning use cases for business fraud detection. 

Incident Management & Investigation 

• Oversee digital fraud incident and response for Business Banking customers. 

• Collaborate with Fraud Solutions and Cyber Security to coordinate incident containment, investigation, and customer remediation. 

• Perform root cause and post-incident reviews to identify control gaps and lessons learned. 

Governance & Reporting 

• Maintain governance over fraud control performance across digital channels. 

• Produce and present fraud trend insights, loss analytics, and risk reporting to senior management, risk committees, and regulators. 

• Support policy and procedure reviews to ensure alignment with regulatory and internal control standards. 

Stakeholder Engagement & Collaboration 

• Partner with Technology, Product, Risk, Compliance, and Cyber Security teams to ensure robust end-to-end fraud control coverage. 

• Engage with external partners, FinTech’s, and industry bodies to stay ahead of digital fraud trends and intelligence. 

• Support relationship managers and front-line staff with training and awareness on emerging digital fraud threats. 

Customer Experience & Enablement 

• Balance fraud risk management with customer experience by promoting friction-right digital controls. 

• Contribute to customer education initiatives on digital security and scam awareness. 

Preferred Education

• Bachelor’s degree in Finance, Risk Management, IT, or related field (advanced degree preferred).  

• CFE (Certified Fraud Examiner) advantageous 

Preferred Experience

• 7–10 years’ experience in Fraud Risk Management, Digital Banking, or Financial Crime. 

• Strong background in fraud strategy, digital channel security, or analytics. 

• Knowledge of Business Banking products, payments systems (ACH, SWIFT, instant payments), and digital ecosystems. 

• Strong understanding of digital fraud typologies, especially within the Business Banking segment. 

Knowledge and Skills

• Deep understanding of digital banking and payments ecosystems. 

• Expertise in digital fraud typologies, including: 

• Phishing, social engineering, and credential compromise 

• Synthetic and stolen identity fraud 

• Business Email Compromise (BEC) and authorized push payment (APP) fraud 

• Account takeover and session hijacking 

• Insider-assisted digital fraud 

• Strong analytical, investigative, and strategic thinking abilities. 

• Excellent stakeholder influence and communication skills. 

• Familiarity with fraud risk tooling: device fingerprinting, behavioural analytics, rule engines, and fraud orchestration platforms. 

EducationBachelor’s Degree: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Click here to apply

Branch Manager- Ngong

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary• To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience, and achievement of Operational & Controls rigor excellence in branches.
• Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.
• Drive implementation of business and service strategies, deliver Retail and Business Banking performance and growth targets in the branch.
• Maintain a high level of bank standards and management controls to achieve operational & Control rigor excellence, through strict adherence to operations and compliance policies and guidelines
• Establish a high-performance culture amongst the branch team.

Job Description

Key Accountabilities (Duties & Responsibilities)

Business Growth – Time Split 60%

• Implement business strategic initiatives and create ownership of the branch performance targets. Agree on branch execution plans/strategies and ensure they are aligned to the Banks overall strategy- Growth, Transformation, and Returns.
• Diligently monitor branch business performance and make adjustments to the execution strategies accordingly.
• Manage branch portfolio risks in line with the bank’s portfolio appetite.
• In conjunction with the regional manager and product development, conduct product reviews and product development through constant feedback from the market.
• Collaborate and coordinate the development and implementation of sales initiatives with other business functions such as CIB, Asset Finance, Bancassurance, and Lead generation team to maximize cross-selling opportunities.
• Conduct market intelligence to identify new market opportunities, customer trends, existing geographical strength, emerging government directives, and changes in policy by regulators.
• Manage borrowing and non-borrowing accounts in the branch to enhance customer loyalty and retention.
• Harness existing staff potential and create new competencies in order to achieve competitive advantage.
• Lead the branch team to achieve its customer retention objectives, Transaction migrations from the counter to alternate channels, balance sheet growth goals, and acquisitions. Support will include achieving branch sales targets as well as participating in and leading sales activations.
• Establish firm relationships with the Top 200 clients and business influencers in the local area.
• Provide regular feedback to the staff (individual/corporate) on performance (Sales, NPS, etc).
• Provide clear direction and guidance to branch staff on business objectives, translating and prioritizing them into business performance measures at the branch level.
• Ensure proper controls, processes & procedures are always adhered to as per the laid down Absa bank policies.
• At all times, ensure the branch is opened and closed as per the approved regulatory timelines. Operations staff are ready and equipped to serve customers. This includes opening and closing branch batch on the core banking system.
• The Branch must maintain the look and feel as per the Absa bank standards.
• Ensure that Absa Bank’s policies are always adhered to when handling different products and solutions. Ensure adherence to all KYC & AML processes with regards to New to Bank business and acceptable TAT/Accuracy is always observed.
• Ensure all relevant system reports are printed, appropriately reviewed, signed off on a timely basis, and filed as per Absa Records Management policy.
• Ensure you and your team remain alert to the risk of financial crime and assist in the Banks efforts in combating it by adhering to the key principles in relation to: positively identifying your customers, knowing your customer, reporting suspicions, obtaining correct supporting documents in regard to LCT/OTT/FX Trades, safeguarding records and not disclosing suspicions to customers.
• In conjunction with the Branch Operation Lead – BOL, you are responsible for strict cost management in the branch by reviewing all service provider quotations before the work can proceed. In addition, BOL must conduct regular reviews of the following cost elements:
  • Branch expenditure.
  • Equipment maintenance.
  • Overtime approvals.
  • Stationery consumption, telephones, electricity, water, travel etc.
  • Staff costs
  • Sundry losses
• Ensure compliance with operational, Security, controls, and process risks requirements to avoid losses and prevent fraud arising from operational lapses, and to protect Bank and customer assets.
• Ensure that the branch achieves a minimum satisfactory audit rating through continuous assessment and prompt closure of all audit exceptions sighted
• Ensure that relevant approvals for all transactions are always sorted as guided in the laid down policies.

Internal Controls, Governance, Processes & Procedures – Time split 15%

• Ensure proper controls, processes & procedures are adhered to at all times as per the laid down Absa bank policies through the BOL.
• At all times, through the BOL, ensure the branch is compliant with all regulatory requirements i.e. opened and closed within the approved regulatory timelines, all approved licenses are in place and up to date etc.
• Ensure that Absa Bank’s policies are adhered to at all times when handling different products and solutions. Ensure adherence to all KYC & AML processes with regards to New to Bank business and acceptable TAT/Accuracy is observed at all times.
• Ensure all relevant system reports are printed, appropriately reviewed, signed off on a timely basis, and filed as per Absa Records Management policy.
• Ensure you and your team remain alert to the risk of financial crime and assist in the Banks efforts in combating it by adhering to the key principles in relation to: positively identifying your customers, knowing your customer, reporting suspicions, obtaining correct supporting documents in regard to LCT/OTT/FX Trades, safeguarding records and not disclosing suspicions to customers.
• Responsible for strict cost management in the branch by reviewing all service provider quotations before the work can proceed. In addition, BOL must conduct regular reviews of the following cost elements:
  • Branch expenditure.
  • Equipment maintenance.
  • Overtime approvals.
  • Stationery consumption, telephones, electricity, water, travel etc.
  • Staff costs
  • Sundry losses
• Ensure compliance with operational, Security, controls and process risks requirements to avoid losses and prevent fraud arising from operational lapses, and to protect Bank and customer assets.
• Ensure that the branch achieves a minimum satisfactory audit rating through continuous assessment and prompt closure of all audit exceptions sighted
• Ensure that relevant approvals for all transactions are sorted at all times as guided in the laid down policies.
• Ensure all fees and commissions due to the bank are collected.
• Drive quality sales through actioning of unfunded accounts, uncollected credit cards, and delinquency.
• Ensure Data privacy policies are adhered to at the branch at all times.

Customer Experience: Time split 15%

• The Branch must maintain the look and feel as per the Absa bank standards.
• Ensure excellent customer experience is always maintained.
• Ensure set TAT is achieved at all times.
• Appraise and promptly act on customer issues /complaints escalating as necessary to ensure timely resolution.
• Ensure set TAT in response to customer queries by phone, email, or by letters is strictly adhered to.
• Ensure customer data is up to date.
• Ensure branch NPS scores are maintained as per the set standards.
• Co-ordinate branch initiatives aimed at gathering feedback from customers on service standards and advise leadership for improvements.
• Provide leadership around customer experience at the branch.
• Monitor the counter service to ensure customers are served within the acceptable waiting time.

Capacity Building & People Management: Time Split 10%

• Build and develop a high performing and motivated staff team in the branch by creating a conducive work environment, teamwork, regular duty rotations, and effective succession opportunities to ensure maximum productivity.
• Help in resource planning, setting performance objectives and measures of success for direct reports, and providing regular feedback on performance.
• Provide leadership by constantly offering training and guidance on the colleague’s expectations. Adequate coaching and mentoring of branch staff.
• Effectively manage, mobilize, and coordinate branch resources (Staff, equipment, safe environment etc.) to achieve common goals.
• Ensure the assigned e-learning and internal training activities for self and direct reports is undertaken within set timelines.
• Determine and manage Training Needs Analysis and Succession plans for direct reports and ensure they do the same for all their staff
• Manage performance/disciplinary issues/grievances for branch staff
• Management of leave/sickness

Role/person specification

Qualification

• University degree in a relevant disciplines, post graduate qualifications will be an added advantage.

Preferred Experience

At least 5 years Banking / Financial Services experience out of which at least 3 years in branch management with good track record of performance.

Knowledge and Skills

• Business understanding and management experience of Retail / Consumer and Business Segments
• Working knowledge of Branch Operations and Controls
• Demonstrable experience in Customer Service management including complaint management / resolution.
• Hands on experience of sales management including leading Direct Sales teams.
• People management experience of big teams
• In-depth knowledge of banking products, strategies, and structures in Retail,
• Detailed working knowledge of operational and credit risk policies and procedures for both Retail and Business Banking segments.
• Good working knowledge of people policies and procedures
• Thorough understanding of the banking industry practices and regulations.
• Well informed on general economic, political, and business environment.
• Up to date knowledge of competitor and market activity in local area
• In-depth understanding of core banking operating IT systems e.g., Flexicube.

​Absa Bank Kenya is an equal opportunity, affirmative action employer. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Application deadline: May 7, 2026.

EducationBachelor`s Degrees and Advanced Diplomas: Accounting, National Diplomas and Advanced Certificates: Accounting (Required)

Click here to apply

SME Banker – Mwanza

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryTo manage and sustain a portfolio of Business Banking – Enterprise customers, building long-term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk assessments and managing consistency and quality of operational service within own portfolio.

The primary objective is to maximize sustainable risk-adjusted / EP portfolio contribution.

The jobholder will additionally be responsible for business development both with new customers and with his/her existing portfolio.

Job Description

Accountability: Sales and Service: – 70%

Time split%: 70/30%

• Conduct annual review of customers’ borrowing facilities (and interim review if customer circumstances [risk profile] dictate).
• Actively seek to grow own portfolio and cross sell to ensure delivery of set Targets as per current PD template.
• Consult customer owners/managers on financial/credit issues and general business practice/ideas.
• Determine the key messages, e.g., agreed service standards, and negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes. Calculating the most appropriate means of communicating them to customers.
• Deal with, and find resolutions for, customer complaints.
• Determine the products that are most effective in meeting customers’ needs and be able to sell these, at short notice, both reactively and proactively.
• Plan and co-ordinate any marketing approaches for new business and actively develop existing relationships. Co-ordinate approaches to the portfolio by businesses across the Group.
• Monitor and ensure adherence to risk service standards.

Accountability: Business Management: – 25%

• Research, create and follow up on a target list for potential new business.
• Identify priority customers using the Customer Prioritization Guidelines to assess their present and potential contribution.
• Gather all the required information that is needed to prepare and assess credit applications.  Role holder will be expected to input certain key information such as judgmental information.
• Monitor and control the quality of the portfolio using “Condition of Sanction” triggers where possible and in accordance with RM guidelines and Bank policy.
• Manage “Early Warning List” customers to reduce risk, following H.O. and Regional guidance provided.
• Adhere to procedures and guidelines within the BB RMCD.

Accountability: Staff Management: – 5%

• Adhere to procedures and guidelines within the BB RMCD.

Risk and Control Objective

 

• In the event of major issues in the business unit, act as crisis coordinator and allocate tasks to the crisis teams.
• Review the risk and compliance profiles of the business unit on a regular basis and provide consultative support to the Managing Director on changes that are required to rebalance risk and reward where required.
• Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
• Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgment and responsible risk management.
• Keep up to date on all regulatory changes and can articulate the impact to the Business, be well informed on the industry thinking.
• All mandatory training completed to deadline.

Technical skills / CompetenciesPersonal Attributes:

• Meeting customers’ needs                                                
• Managing relationships                                                    
• Personal organization                                                                       
• Self-development                                                              
• Adaptability                                                                                     
• Working with others
• Decisiveness
• Active listening
• Analytical thinking
• Judgment
• Entrepreneurial mindset

Skills required to undertake the role:

• Relationship skills
• Risk skills
• General Corporate skills
• Leadership and team skills
• Product skills
• Communication skills

Knowledge of the bank’s products, services and policies required to undertake the role:

• The jobholder will be required to have a detailed knowledge of the core set of Business Banking products.
• For Complex products, a good knowledge will be required sufficient to: –

• Recognize the changing needs of the customer.
• Identify products/service that best satisfies customer need.
• Introduce the product/service.
• Co-ordinate the introduction of the relevant Group product specialist.
• Deal with customers directly as required.
• A good knowledge of the products & services available in the Personal Sector is also required to satisfy the individual financial needs of business owners/key individuals.
• The jobholder will require a broad understanding of policies and strategies across the Group as they relate to the demands of the customer base.

Knowledge, Expertise and Experience

Education

• For Complex products, a good knowledge will be required sufficient to: –

Training likely to assist effectiveness in the role, and which may have been completed prior to undertaking this role:

• Risk assessment and management
• Presentation, influencing and negotiating
• Communication

Additional details of exceptional aspects of the demands of the role:

• Required to form relationships with customers, therefore minimum tenure will be 2 years.
• The jobholder will need to be able to communicate in such a way as to ensure their ongoing credibility when dealing with financial controllers of companies, in addition to owner-managers.
• The jobholder’s portfolio will consist of a full range of Business Banking customers, including the more challenging customers, who will often be subject to competitive approaches from other banks.
• Business development activity will be similarly demanding.

EducationHigher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)

Click here to apply

Business Banking Director, Mozambique

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryAs a member of the Absa Bank Mozambique Country Management Committee, the Business Banking Director is accountable for setting and executing the Business Banking strategy for Mozambique, with end to end ownership of revenue growth, portfolio performance, people leadership and risk adjusted returns.

The role leads the Business Banking franchise to deliver sustainable and profitable growth across lending, deposits and fee income, while actively managing balance sheet trade offs, credit throughput and portfolio quality within Mozambique’s regulatory, macro economic and market constraints

Job Description

Key Accountabilities:

1. Strategy Development & Execution

• Define and execute the Mozambique Business Banking strategy aligned to Country objectives and the Africa Regions agenda, translating Group and Regional priorities into clear in‑country execution plans.
• Identify priority client segments, industries and value propositions that deliver risk‑adjusted growth within Mozambique’s economic and regulatory context.
• Shape and evolve the Business Banking operating and service model to improve competitiveness, client experience, cost efficiency and profitability.
• Represent Business Banking at Country and Regional governance forums, contributing to overall country strategy and influencing Group and Regional support where required.

2. Business Management & Portfolio Ownership

• Carry full accountability for the Business Banking balance sheet and income statement, including loan book growth, deposits, fee income, asset quality and returns.
• Sponsor and oversee origination and structuring of material Business Banking credit transactions, in partnership with Credit, Risk and Product teams.
• Actively manage credit throughput, pipeline conversion and portfolio performance to ensure growth is not constrained by avoidable process, capacity or structural bottlenecks.
• Ensure disciplined balance sheet management, including portfolio diversification, pricing discipline and optimisation of risk‑adjusted returns.
• Drive cross‑sell of transactional, treasury and other Business Banking solutions to deepen client relationships and enhance portfolio sustainability.
• Monitor and act on key performance indicators including growth, margins, impairments, portfolio health and operating efficiency.

3. Governance, Risk & Control

• Ensure all Business Banking activities operate within regulatory requirements, risk appetite and delegated authority frameworks.
• Own the risk outcomes of the Business Banking portfolio, embedding a strong culture of credit discipline, fraud prevention, AML and KYC compliance.
• Partner closely with Risk, Legal and Compliance to balance growth ambitions with prudent risk management in a volatile and evolving regulatory environment.
• Act as an accountable executive for audit findings, regulatory reviews and remediation actions relating to Business Banking.

4. Leadership & People Management

• Build, lead and retain a high‑performing Business Banking leadership team with strong commercial, risk and execution capability.
• Drive a performance culture with clear accountability for results, productivity and conduct.
• Develop succession plans and talent pipelines for critical Business Banking roles, ensuring leadership continuity.
• Act as the highest escalation point for people‑related matters within the Business Banking division.
• Partner with Human Capital to ensure the operating model, skills mix and capacity are aligned to current and future execution requirements.

Experience & Capability Requirements

Essential Experience

• Senior leadership experience in Business Banking, Commercial Banking and/or CIB coverage roles, preferably within emerging or frontier markets.
• Proven track record of delivering growth and portfolio performance in constrained credit, capital or regulatory environments.
• Strong hands‑on experience in credit structuring, portfolio management and risk‑adjusted decision‑making.

Preferred Experience

• Prior experience operating in Mozambique or comparable Southern/East African markets.
• Exposure to business turnaround, portfolio remediation or performance recovery contexts.

Core Skills & Leadership Attributes

• Strong commercial judgement and negotiation capability.
• Ability to lead through ambiguity, regulatory change and market volatility.
• Proven capability to mobilise teams and stakeholders around execution priorities.
• Deep understanding of Business Banking economics, balance sheet drivers and risk‑return trade‑offs.

Click here to apply

Head Agribusiness

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryTo coordinate the delivery of the agriculture segment strategy and value proposition within Absa Bank Kenya.

To serve and ensure service to Agri customers in Kenya, by optimising the growth, profitability and retention of Absa Bank Kenya Agribusiness through effective management of resources (people and other). Lead and manage the Agri Segment (coverage) resources by embedding a sales culture with a focus on acquisition, retention and expansion. Drive the implementation of Agribusiness strategy.

Rapidly build scale and innovative ways of developing capability for agriculture across the value chain.

Job Description

Key Accountabilities

Overall Sales Management – 50%

• Increase team members’ sales skills to grow existing clients’ income and win new clients
• Take full accountability of the Absa Kenya Agri Sales targets set for the financial year and the achievement of the targets by formulating action plans which provide clear direction to Relationship Managers and ensuring achievement of plans
• Ensure optimal team composition by having skilled and positive teams in place to drive the implementation of strategy and delivery on targets. Ensure that vacancies are filled on a proactive and speedy manner by being constantly aware of possible competitor or internal candidates and initiating hiring as soon as a resignation becomes apparent. Recommend and structure the optimal RE/TB/CA ratio depending on the specific portfolio or sub-region characteristics.
• Break down Agri targets to the individual Personal Development plan of each Relationship Manager PD
• Constantly follow up in relation to the formulation, implementation and management of 90-day sales plans
• Manage and monitor, through Relationship Managers, that appropriate and client centric solutions are developed by the professional teams.
• Coach Relationship Managers in (1) submitting high quality applications to Credit to reduce reworks, and (2) improving the ability in Deal Forums to defend their support for an application
• Monitor, through client feedback, the defection of clients and ensure that line management initiates and monitors appropriate client retention and retrieval strategies.
• Develop a key new client identification and acquisition strategy and implement via the Relationship Managers.
• Develop a key existing client retention strategy and implement via the Relationship Managers.
• Develop a business plan in partnership with all the Relationship Managers with sector and product specialists that will bring about sustainable balance sheet growth.
• Support Relationship Managers in ensuring that only quality and profitable business is generated, in line with credit and risk guidelines
• Be a permanent member on the internal deal forums where new and / larger transactions are discussed on a biweekly basis and be actively involved in all appeals.
• Together with Business Bank ensure optimal Agri marketing in order to facilitate meaningful client interaction and networking which will lead to improved market penetration
• Provide input into the mid-year and year-end PD rating of Agriculture Relationship team based on their financial performance as well as the values.

Implement Agri strategy – 30%

• Develop and execute country Agriculture strategy aligned to group Agri strategy as developed and communicated by Agri Exco
• Constantly follow up in relation to the implementation and management of strategy plans
• Provide insights to Agri Exco to assist in developing or amending Agri strategy
• Develop, in conjunction with Agri CoE and Business Intelligence, a commodity and country specific Differentiated Client Value Proposition to enable key client acquisition
• Ensure optimal Agri relationship portfolio build per Banker, considering Cost-to-Serve, client type (small, medium, large, complex or simple needs) and value to the Bank, geographic spread and total portfolio size.
• Join Business Banking Manco as permanent member
• Report to the Africa Agri Exco monthly on:
• Sales Actuals vs Targets and reasons for deviations
• Key Client Acquisition list and monthly progress
• Significant deals concluded
  • Risks identified (climatic, client, or otherwise) and remediating actions
  • People – Bankers behind target, morale, training, resignations, vacancies and remediating actions
  • Key client retention efforts, needs, and impact
  • Implementation progress on country Agri strategy
  • Present Agriculture Sales Report at Weekly Sales Meetings.

People Management – 10%

• Develop and maintain an effective recruitment plan to ensure that the team is composed of individuals with the right skills and capabilities to ensure the success of the unit
• Lead and inspire team members to deliver extraordinary work
• Engineer an atmosphere of trust and open dialogue to always expose the business reality
• Promote a high-performance culture in the team through embedding formal Performance Development, coaching, mentoring, and building up team members through leading by example
• Determine, together with the HRBP and DP, training needs and training plans and ensure that these are budgeted for with Finance business partners and executed for the team
• With the support from the HRBP, interview and recruit, socialize and onboard direct reports
• Approve leave requests for direct reports and effectively manage the leave plans for the team
• Ensure that the team implements and monitors that all poor performance is addressed through the Absa Bank Performance improvement plan and that continued poor performance is adequately dealt with. Review PIP reports to determine effectiveness of interventions.
• Drive an appropriate Employee Opinion Survey (EOS) action plan together for the area
• Manage all people management processes in the area including but not limited to Performance Development, Employee Relations, workforce planning etc

Qualifications

• Bachelor’s degree in commerce/marketing /Agricultural or Economics.

Experience

• 2-5 years sales and financial experience in a commercial banking environment.
• 5 years of experience in a leadership / management role in a commercial banking environment
• Relevant Agriculture market experience ( 8 years)

Skills

• Understanding of Complex company Financials
• In-depth understanding of Credit solutions
• Knowledge on the dynamics of the marketplace and industries (global, regional and local)
• Working knowledge of risk mitigation, assessment
• Able to interface with clients on a MD/FD level
• Up to date with industry knowledge

***Application Deadline – 6th May 2026***

Absa Bank Kenya is an equal opportunity, affirmative action employer. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

EducationBachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Click here to apply

AAML -Fund Administration Manager

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryFund Administration involves the Management and delivery of back-office services to Absa Asset Management Limited. The Fund Administration Manager is responsible for overseeing the administration and operational aspects of investment funds, ensuring compliance with regulatory requirements, accurate reporting, and efficient management of fund activities. This role acts as a key liaison between internal teams, external service providers, and regulatory bodies to maintain the integrity and performance of the funds.

Job Description

Fund Administration – 40%

• Maintain accurate records, calculating net asset values, and generating reports for investors, managers, and regulators
• Track investments, handling trade settlements, and reconciling positions with custodians.
• Manage investments and redemption requests, distributing capital gains, and communicating with AAML
• Navigate the complex regulatory landscape applicable to different fund types and ensuring adherence to best practices.
• Ensure smooth operation and compliance of an entire investment fund.
• Execute Fund Administration activities including fund accounting, financial reporting, net asset value calculation, capital calls, distributions, investor communications and other functions carried out in support of an investment fund.

Transaction Processing – 40%

• Ensure overall processing of trade and related transactions
• Ensure Processing of withdrawals, transfers and switches in a timely manner
• Ensure Processing of daily corporate actions
• Preparation and maintenance of client investments, portfolio pricing, net asset value calculation and expense accrual calculations
• Ensure trade and position break reports are actioned including  daily reconciliations of both assets and cash.
• Ensure preparation of accurate financial statements
• Ensure preparation of accurate and timely regulatory reporting
• Ensure timely tax reporting
• Computation of performance fees
• Calculation of the net asset value (daily, weekly, monthly)
• Ensure distribution is performed timeously
• Tracking of return of capital and return rates
• Ensure compliance with anti-money laundering procedures
• Ensure compliance with internal systems, procedures and processes
• Any other duties that may from time to time be required which are appropriate to the role and business requirements.

People Management – 10%

• Team Leadership: Lead and mentor the fund administration team, ensuring adequate training and development of staff.
• Performance Management: Conduct performance reviews and set clear objectives for team members.
• Process Improvement: Implement best practices in fund operations and continuously seek process improvements to enhance efficiency and accuracy.

Risk Management – 10%

• Risk Control: Identify and mitigate risks associated with fund operations, ensuring robust internal controls are in place.
• Exception Reporting: Investigate and resolve exceptions or discrepancies in fund transactions, working closely with other departments such as IT, risk, and finance.

Knowledge Skills & Experience

• A good appreciation of the overall Asset management and how they impact on the overall business.
• A good knowledge of the banks operating systems, processes, and procedures
• A detailed understanding of Operational risk issues and Policies on Operational risk and information security
• A good knowledge of Absa Kenya products, service standards and customer requirements
• Good Understanding of Asset management
• Good Knowledge of Customer service
• Leadership Capabilities

Qualifications

• Bachelor’s Degree & Professional certifications

Absa Bank Kenya is an equal opportunity, affirmative action employer. Preference will be given to suitable Candidates from designated groups whose appointments will contribute towards achievement of equitable demographicrepresentation of our workforce profile and add to the diversity of the Bank.

***Application Deadline – 27th January 2026***

Click here to apply

Private Wealth Banker – Coverage ( Pipeline )

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.

Job Description

New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

Senior Specialist Asset Finance – Pipeline (GAUTENG)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryDeliver Commercial Asset Finance (CAF) solutions to a defined client portfolio, ensuring service excellence, revenue growth, and client expansion. Drive total client revenue, sustainable portfolio growth, and business product sales while fostering strategic customer relationships within a specific geographical area.

Job Description

Accountability:  Relationship, Sales and Service

• Main point of contact for CAF clients; develop, manage and retain a portfolio of clients by building strong and sustainable relationships.
• Target prospective clients and acquire new business in line with the Absa value proposition.
• Review and negotiate new pricing with clients, in accordance with Absa’s pricing policy & endeavor to maximize returns.
• Actively manage portfolio balance sheet & income statement for CAF, to deliver on production targets.
• Drive growth by improving cross-sell ratio, onboarding new clients and increasing market share.
• Maintain overall accountability for operational and service-related matters, leveraging internal support networks.
• Adopt a solution-oriented approach to meet client needs based on an in-depth understanding of client businesses, utlilising knowledge of commercial banking products (transactional and credit) and drawing on the expertise of various product and sector specialists to provide an offering that is both competitive and relevant.

Accountability:  Risk Assessment

• Manage portfolio of clients, from a business and risk perspective, to ensure that the Bank’s risk is maintained within acceptable levels.
• Analyze and balance credit risk with client capabilities, assessing available security and cash flow, whilst ensuring the Bank continues to grow the revenue lines.
• Co-manage high-risk customer accounts in conjunction with credit risk teams, conducting regular reviews based on current and available information, and facilitating communication between clients and the Bank.
• Ensure transparency and open dialogue between credit and clients by clearly articulating the clients’ requirements and giving feedback on the Bank’s position regarding these requirements.
• Remain abreast of current developments, trends and risks in the various industries/sectors to ensure adequate client service and to support potential risks and or opportunities.
• Assist with the development of value-adding lending solutions and structures that are both practical and appropriate for clients; providing inputs to Credit based on client specific information and firsthand industry knowledge.
• Drive the credit review process by obtaining up to date financial information and timeous submission of applications.
• Promote adherence to the Bank’s policies and procedures, implement corporate governance and compliance processes and ensure ongoing promotion and maintenance of these policies.
• Take ultimate ownership of the portfolio’s risk management by ensuring a good understanding of both the Bank’s and the clients regulatory and compliance environments.

Accountability: Client/Customer Service

• Develop tactical strategies for the integration of service excellence culture, building rewarding and long-standing relationships across the portfolios.
• Advice component, in terms of which clients are educated on the various financial products and services available, providing guidance on and how these might meet their needs.
• Define practices which build service delivery excellence according to customer service principles and encourage/mentor others in developing exceptional customer service practices.
• Address client complaints timeously, ensure service concerns are resolved and feedback utilized to improve the overall client experience.
• Maintain client visitation plan, ensuring consistent and proactive contact and marketing across the portfolio.

Accountability: Process

• Analyze and interpret available client information to produce reports that articulate trends, identify discrepancies and document risks.
• Develop tactical strategies to identify practice issues across portfolios and proactively develop solutions to enhance the quality of problem resolution.
• Provide specialist support in the application of robust Customer Relationship Management practices, to deliver a seamless customer experience.
• Manage pipeline and cross selling to existing clients, promoting client retention.
• Drive the development, implementation and maintenance of control systems to identify and mitigate key risks.

Accountability: Learning and Growth

• Create an engaging, enabling, and productive work climate aligned to the employee value proposition.
• Keep abreast of industry developments and develop networks for market intelligence, informed decision making and competitive advantage purposes.
• Agree and implement the personal development plans to address any areas identified for growth.
• Assume mentorship role for direct reports and other junior members of the broader team.

Preferred Education

• Minimum B-degree (NQF level 7)

Preferred Experience

• At least seven years plus Sales and Relationship Management experience in a Commercial or Corporate Investment Banking environment solutioning for Commercial Asset Finance Lending Product.
• At least five (5) years’ experience in evaluating and understanding complex company financial information.
• At least five (5) years’ experience in structuring complex credit solutions and guiding the credit process.

Knowledge and Skills

• Knowledge of a wide spectrum of financial products/services and their application
• Knowledge of macroeconomic factors and trends.
• Knowledge of ‘Know Your Customer’ procedures and other regulatory requirements
• Good Knowledge of Business Banking environment.

EducationBachelor’s Degree (Required)

Click here to apply

Specialist: Property Finance (FAIS)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo drive the acquisition and registration of new home loans by executing targeted sales strategies, cultivating relationships with direct customers and sources, and providing end-to-end customer service. The role involves managing the home loan process from initial application to registration, in line with Absa’s compliance and governance standards. Remuneration is primarily commission-based, offering high earning potential aligned with performance.

Job Description

Key Accountabilities:

1. Sales Acquisition & Execution:

• Execute action plans to meet monthly targets for applications, final grants, attorneys instruct and registrations as per the Performance Development Plan.
• Actively prospect and generate new business using a variety of methods (e.g. cold calling, networking, referrals, real estate agents).
• Engage with existing customers through leads to explore refinancing or re-mortgaging opportunities.
• Visit prospective customers or sources at their preferred location and time to offer personalized mortgage solutions.
• Assist customers in completing and submitting accurate applications with all required documentation to the Production Centre.
• Maintain and monitor the conversion ratios from application to final grant, final grant to instruct and instruct to registration, ensuring alignment with internal standards.
• Track applications and provide regular updates to clients and referral sources.
• Participate in marketing activities such as property shows, auctions, and open house events to grow customer pipeline.
• Monitor competitor activity and proactively adjust sales strategies to gain market share for Absa Home Loans.

2. Relationship Management:

• Develop and manage relationships with external stakeholders including customers, property developers, estate agents, attorneys, and other sources.
• Collaborate with Key Account Managers to onboard developers as approved lead generators and generate consistent deal flow.
• Conduct regular meetings with referral sources to uncover new sales opportunities and resolve service issues.
• Educate business sources on loan products, application processes, and updates to maintain quality submissions and engagement.
• Partner with internal business units to identify cross-sell opportunities and deliver superior business value.

3. Governance & Compliance:

• Ensure all business secured complies with Absa’s governance, risk, and compliance frameworks.
• Maintain ethical conduct in all dealings with clients, colleagues, and partners.
• Promptly report any suspicious activities or transactions to the Risk and Compliance Consultant for appropriate action.

4. Customer Service Excellence:

• Provide exceptional service by ensuring all customer documentation is complete and submitted timeously.
• Handle customer queries and complaints swiftly (within 24 hours), keeping clients informed throughout the process.
• Ensure alignment with Treating Customers Fairly (TCF) principles to enhance satisfaction and retention.
• Actively seek feedback and referrals from satisfied clients to grow the customer base.

Education and Experience Required:

• National Certificate or equivalent NQF Level 5 qualification (essential)
• Minimum of 2 years’ experience in a sales or customer service role in banking or financial services
• Proven experience in home loans, mortgage lending, or property finance
• Knowledge of real estate markets and lending policies

Knowledge, Skills & Competencies:

• Strong sales and relationship-building skills
• Excellent verbal and written communication
• Entrepreneurial thinking with a self-motivated, target-driven mindset
• Strong negotiation and influencing skills
• Professionalism, integrity, and a customer-focused attitude
• Ability to manage multiple stakeholders and navigate complex applications

Remuneration:

• Commission-Based: Earnings are based on registered deals (Inc Basic Salary)
• Earning Potential: High earning potential with performance-based incentives
• Access to training, tools, and support to ensure optimal deal closure and client service

EducationFurther Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Click here to apply

We wish you all the best with your applications