AGSA Jobs – 06 October 2026

To apply, click on the link at the end of the posts and all the best with your applications

Manager: Business Continuity Management / Strategic Projects

Listing reference: agsa_000159

Listing status: Online

Apply by: 16 October 2026

Position summary

Industry: Auditing/Accounting

Job category: Accounting, Auditing

Location: Pretoria

Contract: Permanent

EE position: Yes

Introduction

This role is accountable for the strategic direction, leadership and resilience of the organisation. To establish, facilitate, implement, maintain and improve business continuity management (BCM) for all business processes by ensuring adherence, through monitoring and processes. The role also contributes to the formulation and implementation of the BCM organisational strategy.

Job description

Strategic Function

Contributes to the formulation and drive the implementation of the organisation business continuity strategy.
Drive the development and maintenance of the business continuity strategy and support the CFO and AGSA’s strategic objectives.
Coordinates all strategic initiatives and deliverables assigned by the SM aligned to the CFO office and portfolio.
Serves as a strategic advisor to the SM, understanding challenges and provides recommendations on any allocation.
Coordinate the reporting for the BCM on a monthly and quarterly basis.
Provides decision-support to the SM and advises where applicable on strategic matters relating to the CFO organisational strategic commitments.

Strategic support 

Work with all functional business areas to develop and maintain an organisational wide business continuity plan/program/process that addresses business recovery and emergency response management (crisis management).
Development, implementation and maintenance of Business Continuity Management policy and procedures.
Participate with the planning and implementation for Business Continuity Management (BCM) audits.
Coordinate and facilitate regular training, simulation exercises and awareness programs to enhance the organisation’s preparedness and response capabilities.
Establish and maintain effective communication channels and protocols to ensure timely and accurate dissemination of information during a crisis or disruption.
Collaborate with ICT to support Disaster recovery plan testing.
Monitor and evaluate emerging trends, technologies, and regulatory changes related to Business Continuity Management.
Compilation of various reporting (E.g. BCP status reports, incident reports) preparing presentations.
Serve as a point of contact for internal and external stakeholders during a crisis or disruption.
Collaborate with internal stakeholders like Facilities, Risk and Ethics, OHS, and Security to support adequacy in risk mitigation strategies.
Facilitate digital transformation for Business Continuity Management.
Coordinate the design, planning, and execution of strategic initiatives within the CFO Office, ensuring alignment with organizational priorities and providing comprehensive project management support for high-impact deliverables.
Drafts and coordinate detailed project charters to guide the governance, execution, and performance tracking of strategic CFO-led and cross-functional initiatives, ensuring effective oversight and accountability.
Manage changes in project scope, schedule and budget including the prescribed change request process.
Schedule, facilitate and co-ordinate steering committee meetings and any other sessions required to track progress on strategic initiatives including assisting with secretarial functions and admin functions for the steering committee.

Product management 

Monitoring:

Monitor BCM Strategy and provide regular updates to the BCM committee on the BCM audits, training, simulations awareness programmes communications disaster recovery testing and emerging BCM trends
Regularly update the SM and Leadership within the portfolio on the status updates on the AGSA BCM strategy
Monitor that each action/task implemented within the portfolio yields the desired outcome as envisaged, aligned with senior management and executives’ expectations.

Reporting:
Co-ordinate, tracks and reviews BCM reports including organisational monthly, quarterly and annual reports and provides input into the relevant reporting.
Ensures that all products/services including reports/messages adhere to the relevant quality standards as agreed with the SM.
Functions as first line of review for all BCM related proposals and requests for approvals presented to the office of the CFO.

Project management:

Provides a project coordination for function strategic projects including BCM allocated deliverables in the office of the CFO and monitors progress and performance supporting the SM to ensure timely delivery of key outcomes.
Acts as the initial reviewer for proposals and approval requests submitted to the SM, ensuring alignment with strategic priorities and completeness before escalation.
Pro-actively considers and drafts responses to correspondence, preparations of memorandums and submissions, in consultation with the SM.
Be able to alert the SM when deadlines will not be met on strategic projects and reports, proactively identify bottlenecks and provide solutions.
Prepares the CFO for meetings by reviewing and analysing briefing materials and engaging with relevant stakeholders to gather and validate supporting information.
Preparing SM for meetings – reviewing and analysing packs, engaging with relevant participants to source information.
Compile a variety of ad hoc written documents e.g. summaries, workshop reports, meetings etc.

Stakeholder Management

Collaborate with organisation at large and other stakeholders supporting the SM to building and maintain healthy relationships with all internal and external stakeholders.
Coordinate meetings with all stakeholders to monitor and report on performance progress of projects and programs.
Maintain clear communication with all stakeholders throughout Business continuity Management.
Respond to queries received by the BCM team and formulate an appropriate response, in order to maintain positive relations with both internal and external stakeholders.
Be able to alert the SM when deadlines will not be met and proactively identify bottlenecks and provide solutions.
Interact with and establish partnerships with BCI, professional bodies and other related BCM institutions 

Financial management and operational management

Collaborate with the Business Unit Administration Managers (BUAMs) and other stakeholders in the financial planning process for all BCM related expenditure.
Monitoring of the expenditure against the budget to ensure that spending occurs within the budgetary restrictions.
Ensure that overspending is approved in accordance with procedures in advance. Communicate where overspending took place and take corrective actions to rectify the overspending
Monitor expenses on a monthly basis:
Monthly expenditure
Variance in terms of budgeted and actual figures
Savings achieved or budget overspent
Year to date figures
Report any potential risks on the budget to SM and propose revisions to the budget, if necessary, in response to significant or unforeseen developments

Other responsibilities 

Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.

Minimum requirements

Honours Degrees in one of the following fields is preferred:
Informatics and Risk management 
Information Technology
Information Systems
Disaster Management
Crisis Management

Postgraduate Diplomas in Risk or Crisis or Project Management can be advantageous.

Certification in one of the following is preferred:
Certificate of the Business Continuity Institute – CBCI 7.0 
Certified Business Continuity Management Professional (CBCMP)
ISO 22301 Lead Implementer or Auditor Certification

Experience 

All experience should be provable. 
3–5 years in risk management, IT continuity, or emergency planning roles
Experience with BCM software tools and frameworks can be advantageous

Click here to apply

Business Unit Administration Manager – ICT

Listing reference: agsa_000158

Listing status: Online

Apply by: 16 October 2026

Position summary

Industry: Auditing/Accounting

Job category: Administration

Location: Pretoria

Contract: Permanent

EE position: No

Introduction

BUAM Direct & Manage the BU administrative processes (audit and non-audit) The purpose of this position is to direct and manage administrative processes in relation to financial, human capital, governance and integrated operational management functions to ensure cost effective, efficient and accurate BU operational practices and transactions.

Job description

Strategy

• Provide strategic support to the implementation and monitoring of the BU BSC initiatives within the BU.
• Monitor the BU implementation plan of the BSC initiatives.
• Coordinate the BU quarterly and annual BSC reporting.

Product Management

BU Balance Score Card Management:

• Provide administrative support in the implementation of the BU BSC with regard to the implementation and monitoring of the BU action plans.
• Monitor and evaluate the effective implementation of the BU BSC initiatives.
• Coordinate the compilation of the BU BSC quarterly and annual reports. 

BU Human capital management:

• Responsible for managing the BU establishment including the monthly validation for payroll purposes.
• Manage the bursary and study loan applications of staff within the BU
• Coordinate the on-boarding process for new staff members in the BU and provide administrative support and guidance to new employees in collaboration with the business partner;
• Provide support to the implementation of all BU recruitment processes including contract appointments within the BU.
• Provide support to the HR champion/business partner on the implementation of the performance and talent management processes.
• Support the BU implementation of training plan. Compile, manage and monitor the BU employment equity plan, in accordance with approved policies and procedures.
• Coordinate BU resource pooling processes.

BU Internal control, governance and risk management:

• Review of the BU internal control files and other documentation before BE sing-off.
• Promoting and managing sound internal controls within the BU, and being up to date with the latest developments at the AG.
• Co-ordinate the BU internal audit processes including monitoring and provide follow up on the corrective actions taken by SMs/centres within BU.
• Manage the BU policy register and ensure that correct/ updated policies are available on the AGSA intranet.  
• Monitor the BU’s adherence to policies and procedures by conducting audits and investigations
• Manage, control supply chain management activities within the BU
• Implement effective administrative and office management systems and practices for the BU.
• Responsible for managing and monitoring of the BU ethics register, annual declaration process including the monitoring of staff joining the auditees.
• Coordinate the BU facilities management processes (physical building) including management and monitoring of the services contracts and performance of service providers such as security, cleaning and landlord (applicable to regional BUAMs).
• Compile BU reports in accordance with AGSA requirements.

Stakeholder Management

• Build and maintain positive relationships with internal and external stakeholders. 
• Provide support and guidance to internal stakeholders on BU processes in order to ensure alignment stakeholder needs.
• Communicate the BU goals and objectives to all stakeholders to ensure understanding and adherence of these by all relevant stakeholders.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers and success in order to continuously improve the administrative support and delivery of service.

People Management

• Support the implementation of the activities outlined in the BU People Plan, transformation/culture plans.
• Manage team performance to drive productivity.
• Motivate, coach and mentor staff to ensure maximum productivity and development of the staff to their full potential.
• Participate in initiatives to attract talent.
• Cascade vision achievement/ organisation alignment messages and commitments.

Financial Management & Operational Management

• Provide financial management support to business with the compilation and coordination of the BU annual expenditure budget.
• Provide on-going monitoring of the BU budget through detailed monthly variance analysis schedules and other financial matters/reports.
• Monitor adherence to the required financial performance standards for the business unit.
• Monitor compliance with internal processes and procedures
• Support the management and control of the annual contract work allocations (contract management). 
• Manage the BU debtor’s control.

Other Responsibilities

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required

Minimum requirements

Education

Degree or Advanced Diploma in Business Administration or management

Experience

The incumbent requires 3-5 years’ experience in office administration.

Closing Statement
The AGSA is not responsible for the verification of data provided and shall not be liable for any errors, factual, transcription or otherwise, contained in the information posted. Therefore, ensure that your online application and CV is correct, accurate and up to date. To successfully upload documents on the career site, ensure that the document name does not contain any special characters. This appointment is subject to the preferred candidate obtaining the necessary security clearance, reference checking and competency assessment. We embrace and committed in achieving employment equity within the organization. Auditor General welcomes applications
from all persons with disabilities.

Preference will be given to candidates within the hiring BU
False & Inaccurate information provided will result in a disqualified application
NB: Please note that only shortlisted candidates will be contacted. Should you not hear from the us
within four weeks, kindly consider your application unsuccessful

Click here to apply

Specialist: IT Governance, Risk and Compliance

Listing reference: agsa_000156

Listing status: Online

Apply by: 16 October 2026

Position summary

Industry: Auditing/Accounting

Job category: Others: IT and Telecommunication

Location: Pretoria

Contract: Permanent

EE position: No

Introduction

The purpose of the position is to develop and maintain the information technology (IT) risk and compliance frameworks, policies, processes and procedures through implementation of best practices and approved IT governance framework. The incumbent is also responsible to monitor compliance to IT security policies and their alignment with the AGSA business objectives, monitor IT disaster recovery plans and execution and their alignment with AGSA business continuity plans and work with risk management and internal audit units to monitor IT internal control system. This position reports to a Senior Manager: Technology Governance, Risk and Compliance.

Job description

Strategic Function 

• Contribute to the development of IT Risk and compliance frameworks and strategies for AGSA.
• Support the implementation of the centre Balance Score Card (BSC) initiatives.

Product Management

IT governance and risk management:

• Provide support to the senior leadership team on the service portfolio and governance requirements.
• Assess ICT general controls by conducting reviews on various aspects of information security, data privacy and business continuity. 
• Develop and implement a mitigation plan for ICT general control gaps identified during periodic assessments.
• Interpret ICT policies and contribute to development of procedures, standards and guidelines that comply with these.
• Develop and maintain a risk register that includes ICT operational, business and strategic risks. 
• Assess the impact and likelihood of identified ICT risks.
• Propose measures including avoidance, mitigation, sharing and acceptance to manage risks.
• Assess and report on the effectiveness of risk management standards and policies.
• Develop processes to effectively monitor compliance with ICT policies, IT risk management and IT audit engagement management.
• Provide support to the ICT management in awareness activities in respect of IT governance, risk and compliance requirements. These should include reporting on these focus areas. 

Compliance management:

• Facilitate active engagement in ICT internal control meetings focusing on identification of emerging and existing risks, escalation, mitigation and remediation to ensuring an environment of continuously improving
• ICT risk management and reduction of non-compliance culture.
• Identify, implement, monitor and report on IT compliance to regulatory and legislative requirements.
• Conduct regular (at least monthly) compliance assessment against ICT policies, frameworks, principles, SLAs/OLAs, processes and procedures. 
• Manage compliance using international standards, frameworks and best practices for benchmarking.

IT audit engagement management:

• Coordinate IT internal and external audit by being the intermediary between auditors and ICT teams.
• Collect and collate audit evidence in line with requests for information form audit teams.
• Review audit findings reports and provide responses to audit teams.
• Ensure audit plans, audit engagement letters and audit reports are adequately stored in the ICT GRSC repository.
• Ensure that ICT teams are aware of audit plans and focus areas.

Clean IT administration (resolution of IT audit findings):

• Review IT audit reports and follow up with IT audit findings owners in respect of actions to close the findings.
• Facilitate the resolution of audit / compliance exceptions
• Ensure that the findings from any security assessment are rectified in a timely manner.
• Conduct on-going monitoring and evaluation of ICT processes, procedures and operations to identify and manage ICT risks.
• Monitor and track ICT risk mitigation actions until resolution and within agreed timelines.

Education and awareness:

• Provide support to the IT management in awareness activities in respect of IT governance, risk and compliance requirements.
• Ensure that applicable IT policies, processes and procedures are adhered to through regular training and awareness campaigns.
• Provide support to the IT management in awareness activities in respect IT audit processes
• Provide training, coaching, mentoring and support to the first line of defence risk owners, controls owners, risk indicator owners, management action owners and risk coordinators, so they are enabled to fulfil their ICT risk management and compliance responsibilities.

Reporting:

• Tracks and reports on risk management trends, opportunities and remediation and provides monthly reports / updates to the leadership team.
• Create and maintain reporting, problem resolution, and other tasks necessary to continuous improvement and evolution of ICT risk management and compliance services.
• Provides monthly reports to line manager in line with agreed to reporting templates and timelines.

Stakeholder Management

• Establish, build and maintain collaborative working relationships with relevant internal and external stakeholders.
• Build and maintain positive and value-adding relationships with relevant external stakeholders.
• Scan the environment to ensure a clear understanding of stakeholder needs.
• Proactively interact with stakeholders to determine their needs and deliver on them accordingly.
• Work collaboratively with AGSA risk management and ICT functional area owners to satisfy internal and external audit requirements. 
• Partner with Risk and Ethics business unit to ensure consistent deployment and implementation of the evolving Enterprise Risk Management (ERM) framework and policies.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers and success in order to continuously improve on the service delivery.
• Work in collaboration with colleagues in the centre to ensure timeous delivery of the work.
• Facilitate the cooperation by various stakeholders in the implementation of the information management strategy. 
• Establish and maintain relations with recognised professional bodies within own professional sphere.
• Manage service level agreements (SLAs).

People Management

• Manage own performance. 
• Participate in the BU’s transformation, culture, and diversity and employment equity initiatives.
• Commit to continuous learning and advancing of one’s skills so as to remain abreast with industry trends.
• Willing to work extra hours.

Financial management and operational management

• Contribute to the compilation of centre budget, and manage project expenditure related to functional area.
• Ensure compliance to the organisation’s governance processes, policies and processes. 
• Manage supply chain processes within own functional area.

Other responsibilities 

• Perform and/or manage other projects, tasks and assignments delegated by the senior manager not stipulated in the role profile description as and when required.

Minimum requirements

Formal Education  

This position requires a minimum Degree/diploma (NQF 7) in Information Technology/Information Systems or Computer Science PLUS the following certifications: 
•    CISA, CISM, CRISC, CGEIT or CISSP
•    COBIT Training 

Added advantage:
Any post graduate qualification in IT, compliance or Internal/External Audit or risk management will be an advantage.

Experience  

Minimum 5 years’ experience in IT auditing or ICT governance, risk and compliance in a medium to large organisation, with 3 years managing IT audit teams and working with COBIT 19 processes.

Added advantage:
Have a strong background in information technology with a clear understanding of the challenges of IT general controls.

Closing Statement
The AGSA is not responsible for the verification of data provided and shall not be liable for any errors, factual, transcription or otherwise, contained in the information posted. Therefore, ensure that your online application and CV is correct, accurate and up to date. To successfully upload documents on the career site, ensure that the document name does not contain any special characters. This appointment is subject to the preferred candidate obtaining the necessary security clearance, reference checking and competency assessment. We embrace and committed in achieving employment equity within the organization. Auditor General welcomes applications
from all persons with disabilities.

Preference will be given to candidates within the hiring BU

False & Inaccurate information provided will result in a disqualified application

NB: Please note that only shortlisted candidates will be contacted. Should you not hear from the us
within four weeks, kindly consider your application unsuccessful

Click here to apply

Audit Quality Control Specialists

Listing reference: agsa_000155

Listing status: Online

Apply by: 12 October 2026

Position summary

Industry: Auditing/Accounting

Job category: Other Accounting, Auditing

Location: Pretoria

Contract: Permanent

EE position: Yes

Introduction

The Quality Management Specialist, plays a pivotal role, to align the new standards of ISQM and SOQM across the organisation, through implementation of the organisational strategy and goals. The primary purpose of this position is to review the business units with regards to audit engagement review and firm level reviews. Through these reviews the quality management specialist will be able to share quality insights and serve as a trusted advisor, to Engagement Managers (EM’s)(aka Audit Senior Managers) and Business Unit Leaders (BUL’s), to maintain and where necessary improve quality management for all key audit business processes. The incumbent must ensure adherence, through monitoring and oversight, to quality management standards and processes in all key audit business products.

Job description

Strategic Function

• Contribute to the development and implementation of Quality Management(QM) policies and procedures in the operations of the AGSA to ensure compliance with the relevant audit standards including ISQM 1 and the AGSA SoQM.
• Demonstrates an understanding of all aspects of the AGSA QM environment and AGSA audit methodology including risks that may potentially affect all QM processes. 
• Contribute to the Business Unit (BU) compilation of the Balanced Scorecard (BSC), and drive timely delivery of the BSC initiatives.
• Ensure that the BU strategic objectives are aligned and contribute to the achievement of the strategic objectives of the AGSA.

Product Management

Quality Management

Ongoing monitoring of the quality management process including post issuance reviews

• Lead and facilitate the monitoring of quality QM compliance in accordance with the monitoring requirements of the International Standards on Quality Control (ISQM) and specific requirements as determined by the AGSA.
• The monitoring will be performed annually on two levels, namely:
• Institutional (firm) level
• Individual audits (both those performed by AGSA staff and CWC audits).
• Conduct QM awareness sessions to the different audit business units;
• Perform quality reviews on the General Report for PFMA and MFMA cycles.
• Perform reviews or provide inputs on complaints against the AGSA where applicable.
• As may be required, review and maintain the QM monitoring policy and related procedures in accordance with relevant changes in International Standards on Auditing and AGSA policies.
• Contribute towards comments to auditors and leadership  in respect of the appropriateness of implemented remedial actions and quarterly monitor adherence to corrective action plans.
• Monitoring of the pre issuance review process on audits including a Bi-annual assessment of the performance and adequacy of pre-issuance reviews in the AGSA.
• Manage the initiatives and activities that lead to improving the effectiveness of the of the pre-issuance review processes and its ability to significantly improve the AGSA’s overall quality comply rating.
• Collaborate closely with the Finance BU in enhancing and maintaining the technical quality of the current pre-issuance reviewer database to support the quality of allocations of pre-issuance reviewers by the audit business units.
• Partner and collaborate with pre-issuance reviewers on consistency, risks and quality issues that need to be addressed during pre-issuance review process.
• Engage in any other pro-active strategic initiatives to drive the improvement in audit quality before the issuance and release of audit reports in terms of the AGSA anchor strategy
• Perform firm level reviews (ISQM) and annual engagement reviews per engagement manager. 
• Analyse and facilitate the discussions of transversal QM findings annually and consult with the audit and support business units to facilitate corrective action. 
• Conduct QM awareness sessions to the different audit business units.
• Develop and contribute to technical inputs to support units in respect of technical documents issued to auditors. 
• As a trusted QM advisor to auditors and senior management in respect of the appropriateness of implemented remedial actions and quarterly monitor adherence to corrective action plans.
• Bi-annually assess the performance and adequacy of engagement quality management pre-issuance reviewers. 
• Lead and provide direction to the team of QM reviews of the PFMA and MFMA General Report and Special Report (where applicable).
• Participate in meetings with other senior QM specialists regarding the direction and progress on review processes. 
• Confirm all risks are addressed for specific assignments and ad-hoc reviews. 
• Do project management on all projects you are responsible for in ensuring all project timelines are met timeously
• Leadership through QM discussions and ability to handle conflict situations. 
• If need be perform reviews or provide inputs on category 2 complaints and CWC investigation as and when requested by R&E and Finance  BUs, respectively.
• Participate in the team planning and scoping of risk-based inspections; Perform ongoing monitoring of the quality management process including post –issuance monitoring reviews.
• Perform any other monitoring activities as determined by the QM senior management team.
• Inspecting planned completed audit engagements and firms’ quality management policies and procedures; discussing findings; consulting and preparing high-quality reports in a timely manner.
• Perform monitoring of quality management (QM) compliance in accordance with the monitoring requirements of the International Standards on Quality Management (ISQM) and specific requirements as determined by the AGSA audit methodology.
• Provide ongoing and closer support to engagement quality reviewers on consistency, risks and quality issues that need to be addressed during engagement quality review process.
• The monitoring will be performed annually on two levels, namely.
• System of quality management.
• Completed audit engagements (both those performed by AGSA staff and CWC audits)

Stakeholder Management

• Collaborate with senior managers and business unit leaders on outcome of monitoring reviews for both review cycles. To understand their needs and challenges, providing Quality insights and solutions to drive business success.
• As a trusted advisor of QM related technical advice and guidance to top management and auditors in respect of engagement performance and associated processes.
• Lead the thought leadership and knowledge sharing within the unit and creating awareness to stakeholders on QM products and service offerings.
• Engage with various audit stakeholders and provide necessary support, recommendations for improvements and resolve challenges. 
• Lead the stakeholder QM discussions at the regions and facilitate meetings where applicable 
• Drive the implementation of the Quality Management stakeholder engagement plan. 
• Build and maintain positive and value-adding relationships with relevant external stakeholders.
• Scan the environment to ensure a clear understanding of stakeholder needs.
• Provide strategic support and guidance to internal stakeholders on strategic matters in order to ensure alignment.
• Establish and maintain relations with recognised professional bodies within own professional sphere. 

People Management

• Manage own performance. 
• Participate and / or take lead in the business unit transformation and culture plans.
• Provide support to the management team with regard to centre management and other people related tasks.
• Help perform PEER reviews on other quality management specialist files to ensure quality of reviews.

Financial management and operational management

• Contribute to the compilation of centre budget and manage project expenditure related to functional area.
• Ensure compliance to AGSA policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.

Other responsibilities (Applicable to All JD’s)

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.

Minimum requirements

Formal Education

• Minimum qualification of CA (SA).

Experience

• Minimum of 5 years’ experience of which 3 years should have been post qualification at manager level in a technical or quality control or audit research & development environment. 
• Added advantage: Two years QM review / inspections experience, Regularity Audit experience and CISA will be an added advantage.                                                                                                                                                                              

Click here to apply

Data Scientist

Listing reference: agsa_000154

Listing status: Online

Apply by: 12 October 2026

Position summary

Industry: Financial Services

Job category: IT-Quality Assurance and Inspection

Location: Pretoria

Contract: Permanent

EE position: Yes

Introduction

The purpose of this role is to lead and support the design and delivery of data analytics/engineering and data science solutions through the use of statistical analysis, machine learning, and data modelling to drive business value by providing insights and recommendations based on data analysis. The incumbent will work closely with key role players within the digital transformation unit to ensure alignment of processes will further be responsible for investigating and finding patterns and relationships that statistically collate and drive business productivity and efficiency. This role will report to the: Data Scientist Lead

Job description

Strategic Function

• Contributes to the strategy, vision, and governance of the business intelligence capability.
• Support the long-term strategy-level decisions using customer science techniques.
• Support the implementation of the centre Balance Score Card (BSC) project and initiatives.

Product Management

• Collaborate with cross-functional teams, leveraging successful initiatives, findings, and analytics techniques to benefit stakeholder decision-making.
• Using machine learning algorithms and techniques to build predictive models and make data-driven decisions.
• Collaborate with the senior data scientist and lead data scientist to build data pipelines using workflow orchestration tools.
• Schedule extracts and collaborate with senior scientist to draw data from APIs for analysis.
• Implement and train machine learning (ML), predictive analytics, data mining and artificial intelligence (AI) models to perform predictions and forecast behaviour and transactions, via the use of data, to enable the business to be proactive in decision making.
• Undertake the processing of structured and unstructured data to utilise in data science activities.
• Support the data analysis of large information to discover trends and patterns and provide feedback to the business.
• Highlight potential value in data science and articulate recommendations to best deliver business goals.
• Provide support in the implementation of configurable analytical models within the department.
• Support business functions through feasibility analysis and modelling, root cause analysis, decision support modelling, supply chain design modelling and analysis.
• Develop processes and tools to monitor and analyse model performance and data accuracy.
  Provide support to senior data scientist and lead data scientist to ensure the most optimised technical process is implemented across the business.
• Use statistical software to analyse, identify and assess data attributes to develop recommendations.
  Consolidate and analyse a variety of data in various formats across all business areas and propose mechanisms to make the business more efficient.
• Process, cleanse and assess the effectiveness of new data sources and data-gathering techniques to enhance analytics and business intelligence.
• Support in the delivery of data science and related projects on time, with the desired functionality, at the defined quality level in a sustainable way.
• Research, benchmark, design, implement and validate algorithms/models to analyse diverse sources of data to achieve targeted outcomes and provide recommendations to senior data scientist and lead data scientist.
• Identify, review, and promote creative ideas and approaches to enhance the continuous improvement department.
• Ensure optimal utilisation of technology solutions, keeping pace with innovations in data science capabilities.
• Conduct continued research in developing best in class statistical and machine learning models.
• Monitor, measure, support, and report on analytical results to ensure appropriate business recommendations and insights.
• Prepare statistics, dashboards, and information for management to derive business decisions.

Stakeholder Management

• Establish, build, and maintain collaborative working relationships with relevant internal stakeholders.
  Build and maintain positive and value-adding relationships with relevant internal/external stakeholders.
• Scan the environment to ensure a clear understanding of stakeholder needs. 
• Proactively interact with stakeholders to determine their needs and deliver on them accordingly.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers to continuously improve service delivery.
• Work in collaboration with senior data scientist and lead data scientist, business intelligence and data governance to ensure timeous delivery of the work.
• Establish and maintain relations with recognized professional bodies within their own professional sphere.
• Manage service level agreements (SLAs).

People Management

• Manage own and team performance to drive productivity.
• Motivate, coach and mentor staff to ensure maximum productivity and development of the staff to their full potential.Participate and / or take lead in the business unit transformation and culture plans.
• Review the work of peers assisting in the execution of work.
• Create development plans with staff to ensure alignment to latest technology trends.
• Provide support to the management team with regard to centre management and other people-related tasks.
• Financial management and Operational Management
• Contribute to the compilation of centre budget, and manage project expenditure related to functional area.
• Ensure compliance with AGSA policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.

Other responsibilities

• Perform and/or manage other projects, tasks, and assignments not stipulated on the Job description as and when required.

Minimum requirements

Formal Education

Minimum Bachelor’s degree in quantitative management (decision sciences) or ComputerScience/Statistics/Applied
Statistics/Applied Mathematics
Honours will be advantageous
Preferable certifications:
o Data science,
o Power BI,
o SQL Server(MCTS,MCITP,
o Microsoft Certification

Experience/Requirements

Minimum 8 years of related experience working on data exploration and visualization tools.

• Strong programming skills (SQL essential, python and/or R highly desirable, Spark, Java, MDX, DMX).
• Experience with common data science toolkits such as R, Hadoop, SAS, Excel and PowerBI.
• Machine learning/ Artificial Intelligence and Statistical algorithm development.
• Experience and exposure to cloud solutions.
• Working with large volumes of structured and unstructured data and leveraging them to build artificial intelligence (AI)/machine learning (ML) and predictive modelling (PM) solutions through end-to-end automated data pipelines.
• Experience in developing data mining techniques and models across various algorithm types, understanding use case applicability.
• Machine learning operations (MLOps) for AI/ML model deployment and monitoring/enhancements for standalone solutions or as part of a larger product

Closing Statement

The AGSA is not responsible for the verification of data provided and shall not be liable for any errors, factual, transcription or otherwise, contained in the information posted. Therefore, ensure that your online application and CV is correct, accurate and up to date.

To successfully upload documents on the career site, ensure that the document name does not contain any special characters.

This appointment is subject to the preferred candidate obtaining the necessary security clearance, reference checking and competency assessment. We embrace and committed in achieving employment equity within the organisation. Auditor General welcomes applications from all persons with disabilities

NB: Please note that only shortlisted candidates will be contacted. Should you not hear from us within four weeks, kindly consider your application unsucessful.

Click here to apply

Assistant Technical Specialist (TAS) – MI and Consequence Management

Listing reference: agsa_000151

Listing status: Online

Apply by: 8 October 2026

Position summary

Industry: Auditing/Accounting

Job category: External Auditing

Location: South Africa

Contract: Permanent

EE position: No

Introduction

Application of public sector knowledge on matters of Material irregularities, consequence management and non-compliance with laws and regulations. This includes assistance in: Developing new audit approaches, methods and procedures to be followed by the audit staff; Providing technical explanations and interpretations and being able to provide advice and support to the audit staff.

Job description

Research Project Execution & Coordination

• Collect and analyse information relevant to the research problem or request
• Process analyse and validate research data
• Prepare project charters as necessary
• Write research project reports and minutes of project meetings
• Propose research findings and recommendations to Technical Manager
• Revise and collate information for new technical policies, procedures and guidance

Testing of Proposed Practices & Quality Assurance

• Consult PCs and other experts to evaluate proposed practices & procedures for validity & practicality
• Collate responses for consideration by Technical Specialist and Senior Manager.

Dissemnination of Information

• Prepare information for dissemination
• Assist in training or discussion sessions

Technical Support

• Assist in providing responses to consultations
• Technical support to ABUs on compliance and legislative issues arising during audit cycles
• Support technical learning team & learning providers.

Stakeholder Interaction

• Assist in managing stakeholder relationships
• Prepare information for meetings
• Take minutes
• Assist in the preparation of stakeholder meetings
• Assist in influencing professional bodies to contribute to public sector financial management transformation
• Participate in technical discussions as required

Roles & Responsibilities

• Work is procedural in nature and involves researching solutions
• Involves continuous improvement and innovation regarding day-to-day work practices.
• Simple, clear and relevant communication is required in all instances.

Minimum requirements

Qualifications

• CA(SA) or equivalent

Experience

• 4 years’ experience (with a minimum of 1 year post articles)
• Compliance audit experience is an advantage
• Interpretation of legislation experience is an advantage

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Technical Specialist: Audit Process Management – TAS

Listing reference: agsa_000149

Listing status: Online

Apply by: 8 October 2026

Position summary

Industry: Auditing/Accounting

Job category: External Auditing

Location: Gauteng

Contract: Permanent

EE position: No

Introduction

The Technical Audit Support (TAS) Business Unit (BU) provides technical audit support services to the AGSA to enable the organisation’s vision and strategy. This is accomplished through a technical audit support programme that seeks to enable consistent and sustainable adherence to high-quality standards and value add audits, other assurance and related services engagements performed by the AGSA. The Technical Manager: Audit Process Management applies public sector audit knowledge on matters related to the audit software and executes the procedures and functions needed for the continuous maintenance and improvement on the audit software. The Technical manager is also responsible to support the Senior Manager to build and maintain relationships with internal and relevant external stakeholders to support the AGSA objectives and benefit the public sector in general. This job requires an authoritative knowledge of public sector auditing standards, concepts, principles and practices general policies and goals as well as a passion for excel macros and continuous learning to use macros for the maintenance and development of automated working papers in the audit software.

Job description

Roles & Responsibilities

• Work is process driven in nature and involves finding and implementing sustainable solutions · 
• Involves continuous improvement and innovation regarding day-to-day work practices. · 
• Simple, clear and relevant communication is required in all instances.

Functions of the job

• Stakeholder engagement and management – internal and external to the AGSA in area of job responsibilities 
• Project management – this involves extensive tracking, monitoring, reporting on and escalations of challenges where required, including the adherence to timelines and quality remediation objectives.
• Working paper debrief – soliciting debrief requirements from working paper specialists on a central platform, sharing debrief questionnaires with audit business units, tracking responses and disseminating responses for further analysis and decision making on changes to working papers
• Planning for audit cycles – proactive planning for audit cycles and the adherence to development milestones for automated working paper release
• Software system governance – adherence to software system governance 
• Testing of updates to the working papers – support and coordination of Technical Audit Support resources for testing of working papers prior to release
• Communication – communication with stakeholders for decision making and with audit business units on release of working papers and other audit software related matters
• Working paper support – in cycle support to audit business units
• Configuration and content updates of working papers – involved the processing of content update changes and automation instructions on working papers 
• Development guidance – the drafting on guidance for updates to working papers for working paper specialists to ensure consistency and optimise use of features in the audit software
• Digital transformation support – support to numerous digital transformation initiatives
• Integration with AGSA efficiency projects where applicable
• Continuously scan the developments in the profession and emerging issues to identify audit support needs in the audit software
• Perform and/or manage other projects, tasks and deliverables for the BU as required to meet Technical Audit
• Support Business Unit requirements

Minimum requirements

Skills, Experience & Education

Qualifications

• CA(SA) is a requirement

Experience

• Minimum of 5 years’ experience (with a minimum of 2 years post articles)
• Public sector audit experience will be an advantage.
• Experience with advanced excel and advanced use of Macros to achieve worksheet/workbook objectives.
• Conflict management
• Exceptional communication skills, both written and verbal
• Effective interpersonal and relationship building skills
• Sound mentorship and coaching ability with desire to develop self and others
• Highly adaptable, managing change and ambiguity with ease.

Closing Statement
The AGSA is not responsible for the verification of data provided and shall not be liable for any errors, factual, transcription or otherwise, contained in the information posted. Therefore, ensure that your online application and CV is correct, accurate and up to date. To successfully upload documents on the career site, ensure that the document name does not contain any special characters. This appointment is subject to the preferred candidate obtaining the necessary security clearance, reference checking and competency assessment. We embrace and committed in achieving employment equity within the organisation. Auditor General welcomes applications
from all persons with disabilities.

Preference will be given to candidates within the hiring BU
False & Innacurate information provided will result in a disqualified application
NB: Please note that only shortlisted candidates will be contacted. Should you not hear from the us
within four weeks, kindly consider your application unsuccessful

Click here to apply

Talent Acquisition Manager

Listing reference: agsa_000148

Listing status: Online

Apply by: 6 October 2026

Position summary

Industry: Auditing/Accounting

Job category: Recruitment and Selection

Location: Pretoria

Contract: Permanent

EE position: Yes

Introduction

The purpose of this role is to contribute to a clear and effective recruitment processes and hiring strategies for the organisation through leveraging various tools. Furthermore, securing a positive candidate experience thereby supporting and promoting the employer brand and EVP of the organisation. This in return will secure top diverse talent to meet the company’s staffing pipeline for future recruitment needs.

Job description

Strategic Function 

• Responsible for effective and efficient execution of the AGSA talent sourcing programmes, practices, and initiatives for, senior manager and above roles.
• Understanding the strategy of your stakeholder and ensure that the talent sourced are in line with that strategy. 
• Support the implementation of the People Portfolio BSC initiatives at centre level.
• Support the implementation of an organisational talent brand and strategies that position the organisation as the employer of choice for internal and external top talent.
• Support customisation of the organisation’s talent brand proposition to relevant business units.

Product Management 

Talent Sourcing:

• Manage the hiring plans for all vacancies across the AGSA. 
• Provide Business with project plans and SLAs, enabling the business to have full confidence in your execution of their hiring plans especially senior manager and above.
• Develop talent acquisition plans in conjunction with the business partner and the leadership of the business units. 
• Manage partnerships with business partners and hiring managers, to deliver workforce and talent acquisition plans.
• Drive a broad talent acquisition strategy through social media, head-hunting, direct sourcing and employee referrals.
• Be a valued and collaborative member of the team, contributing ideas, feedback and improvements.
• Apply and manage screening techniques for the purpose of shortlisting or attracting candidates for executive positions. 
• Upholding an excellent candidate experience through effective response handling and timeous candidate feedback
• Advice the client as subject matter expert on recruiting markets, competitive trends, compensation, and other relevant areas, and share your knowledge with the business leaders and People Portfolio teams.
• Design, maintain and manage talent acquisition process for the AGSA
• Manage all vacancies across the 9 provinces through the talent acquisition team
• Maintain the recruitment system and develop and enhance to fulfil its requirements for the AGSA

Recruitment policies and procedures:

• Regularly review and update the recruitment policy, procedures and guidelines and advice leadership where needed.
• Drive and implement the policies relevant to recruitment thereby ensuring good governance. 
• Initiate the development of customised, BU or role specific recruitment strategies aligned with BU requirements. 

Reporting and analytics 

• Manage the talent acquisition systems and provide people analytics.
• Manage the reporting and tracking of roles and recruitment activities.
• Ensure that data storage is secured and updated.
• Analyse system data, report and provide insights to ensure data-driven talent acquisition planning and decision making.

Administration: 

• Oversee the utilisation of the e-recruitment system and ensure effective running of the e-recruitment system. 
• Ensure proper documentation of each recruitment process as per the secure filing system in place. 
• Quality review recruitment files in respective portfolios
• Prepare, sign off and finalise salary offer in respective portfolios.
• Prepare and finalise the contract.

Stakeholder Management

•  Provide talent acquisition subject matter expertise and advisory to business and key stakeholders.
• Build and maintain positive and value-adding relationships with all relevant internal and external stakeholders. 
• Communicate the recruitment strategy and objectives to both internal and external stakeholders to ensure understanding of these by all relevant stakeholders.
• Manage outsourced processes with recruitment agencies.
• Ensure stakeholder satisfaction and successes through surveys including candidates. 
• Liaise with relevant stakeholders in the people portfolio.

People Management 

• Manage own and team performance to drive productivity.
• Support staff in initiatives to attract and retain talent.
• Motivate, coach and mentor the team to ensure maximum productivity and development of staff to their full potential.
• Cascade People Portfolio initiatives to staff. 
• Provide support to the Senior Manager with regard to centre management and other business unit tasks.

Financial Management & Operational Management 

• Manage recruitment agency spend, where outsource services were required. 
• Ensure compliance with internal processes and procedures.
• Ensure compliance to supply chain processes.
• Contribute to the risk assessment activities in the centre and BU.
• Manage the Preferred Suppliers List for recruitment through the SCM agreements. Compile, manage and execute the preferred supplier process for recruitment agencies in line with the approved internal SCM processes.
• Monitoring the quality of services provided on an ongoing basis to ensure a high quality of delivery is maintained.
• Effectively manage agency and Third Party spend across the organisation to ensure that agencies are only briefed on critical, scarce skills requirements.

Other Responsibilities

• Perform other projects within the People Portfolio as and when required by the People Portfolio

Minimum requirements

Formal Education

• This position requires a relevant Bachelors’ degree in HR management or behaviour sciences or similar field.

Experience

• The incumbent is required to have 5-8 year’s talent sourcing experience in an agency and /or corporate financial services, preferably in the accounting and auditing profession.
• Extensive experience in competitor analysis, talent mapping and head hunting
• Experience working with an Applicant Tracking System or equivalent
• Team Management experience advantageous

The performance agreement of the incumbent, which attributes specific targets to the above mentioned outputs would be developed and agreed separately in line with this job description.

Closing Statement

The AGSA is not responsible for the verification of data provided and shall not be liable for any errors, factual, transcription or otherwise, contained in the information posted. Therefore, ensure that your online application and CV is correct, accurate and up to date. To successfully upload documents on the career site, ensure that the document name does not contain any special characters. This appointment is subject to the preferred candidate obtaining the necessary security clearance, reference checking and competency assessment. We embrace and committed in achieving employment equity within the organisation. Auditor General welcomes applications
from all persons with disabilities.

Any inaccurate and false information will result in a disqualified application.

NB: Please note that only shortlisted candidates will be contacted. Should you not hear from the us
within four weeks, kindly consider your application unsuccessful

Click here to apply

Manager: Cyber Security (IT Audit)

Listing reference: agsa_000126

Listing status: Online

Apply by: 15 October 2026

Position summary

Industry: Auditing/Accounting

Job category: Compliance, Security and Auditing

Location: Pretoria

Contract: Permanent

EE position: No

Introduction

Implement audit initiatives to promote the secure, effective and efficient implementation of IT architectures and services within the government sector. To be a highly knowledgeable subject matter expert in the evaluation of the design and effectiveness of information systems controls and processes. Further, to develop and implement the IT audit plan to review technical system controls, identify deficiencies, communicate control and compliance risks, advise leadership on status of technology-related controls and compliance concerns within the government sector, and provide meaningful and effective recommendations. Conduct specialised security reviews independently or in support of the allocated teams within the Business Unit in accordance with ISA standards and AGSA policies and procedures.

Job description

Roles & Responsibilities

Manage strategic alignment

·       Assist with the development and implementation of an IT effectiveness audit strategy in accordance with policies, procedures and legislation.

·       Assist with the alignment of the IT Effectiveness strategy to the strategic objectives of the business unit.

·       Manage teams to ensure alignment to the vision, mission, strategic goals and values of the AGSA.

·       Provide feedback on the implementation/ achievement of strategic objectives to the relevant stakeholders.

Manage audits

·       Manage Network Security audits within the allocated time frame.

·       Manage Network Security audits in accordance with policies, procedures and legislation requirements.

·       Lead, direct and coordinate the portfolio of Network Security audits covering the three audit phases:   

• Planning
• Execution
• Reporting

·       Liaise with auditees on the provision of advice/ recommendations, setting up meetings, etc.

·       Initiate and lead meetings with the audit team regarding the direction and progress of the audits.

·       Provide guidance to managers and assistance on audit-related matters.

·       Ensure that all risks for the specific audit engagements are addressed. For example:

• Appointment of specialist staff
• Contract in and out

·       Conduct audit team visits to:

• Review Work
• Finalise the Audit
• Conclude Working Papers
• Prepare Audit Report
• Attend meetings with the team and auditees.

·       Provide motivational talks and training to team members regarding auditing matters.

·       Facilitate the transfer of specialised skills for Network Security audits to the IT General Controls teams within the business unit.

·       Engage with contracted-out partners.

·       Manage all projects to ensure timeous delivery on milestones and the required quality of delivery.

·       Perform functions as required by an engagement manager in accordance with the policies of ISA and the AGSA.

·       Prepare and take responsibility for presentations.

·       Report back to the audit steering committees and audit committees on the planning, execution and reporting of the audits.

Manage Human Resources 

·       Analyse the business plan to determine the applicable deliverables and targets

·       Participate in securing the human resource requirements to ensure that deliverables will be met in accordance with the expected targets

·       Manage staff performance to implement a culture of performance management:

·       Compile IPC’s and PDP’s

·       Conduct coaching sessions to ensure subordinates perform at the optimum level

·       Provide constant feedback to subordinates

·       Provide mentorship to subordinates

·       Conduct performance reviews in accordance with policies and procedures and take corrective action where necessary

·       Manage the development of staff and ensure each staff member has a Personal Development Plan

·       Create a conducive environment to maintain and enhance employee motivation

·       Participate in transformational initiatives inclusive of change, organisational culture, CSI, diversity, etc 

·       Continually improve own competence through personal development as per PDF and commitment:                                  

·       Participate in learning and development programmes

·       Participate on programmes for purposes of Continuous Professional Development (CPD)                           

·       Manage Human Resources in accordance with policies, procedures and legal requirements

·       Complete Human Resource Management actions within the allocated time frames 

Financial Management 

·       Ensure the delivery of high quality, accurate and cost effective audits through effective planning and resource management.

·       Assist with negotiating budgets with regularity audit and ensure that RFAs are signed and submitted on time

·       Ensure effective and efficient management of projects in terms of time, cost and quality 

·       Review and approve timesheets, S&T and advances in line with the allocated budget

·       Monitor staff leave, training, non-recoverable activities and recoverability reports to ensure achievement of annual recoverability targets.

·       Provide input on the centre income budget

·       Assist with the review invoices of CWC before submission for approval

IT effectiveness

·       Assist in maintaining industry, information technology and audit knowledge, skills and abilities relating to cyber security, cloud computing, enterprise mobility operating systems, network environments, applications and database management systems, programming languages, LAN / WAN communication concepts, and system development processes. 

·       Monitor trends within the information technology and government sectors to identify emerging areas of risk facing government.

·       Assist with the coordination of the portfolio of IT effectiveness audits covering:

• Value-for-money IT audits
• Effective and efficient deployment of IT infrastructure and services

Compliance with ECT and PoPI (Protection of Personal Information) act

Minimum requirements

Qualification

·       B Degree in Auditing, Computer Science or Informatics

·       Certified Information Systems Auditor (CISA) or

·       Certified Ethical Hacker (CEH) or equivalent

Knowledge

·       Knowledge of Auditing

·       Knowledge and understanding of the principles of finance and the components involved in finance; must be able to apply PFMA and MFMA principles and adhere to due dates

·       In-depth knowledge and skills in Informatics

·       In-depth knowledge and skills in assessing/ auditing the security on a networked environment, i.e.:

• Knowledge/ skills in assessing the management and technical configuration of various types of firewalls.
• Knowledge of various types of vulnerability detection tools, how to use them to enumerate vulnerabilities, and how to interpret outputs using the respective tool.
• Knowledge/ skills in assessing the security and configuration of various operating system and database type

Experience

·       Minimum 5 years IS auditing

·       Minimum 2-3 years managerial experience 

·       Extensive experience in vulnerability assessments and penetration testing.

·       Candidates with managing / conducting purple team exercises will be preferred.

Closing Statement:

The AGSA is not responsible for the verification of data provided and shall not be liable for any errors, factual, transcription or otherwise, contained in the information posted. Therefore, ensure that your online application and CV is correct, accurate and up to date. To successfully upload documents on the career site, ensure that the document name does not contain any special characters. This appointment is subject to the preferred candidate obtaining the necessary security clearance, reference checking and competency assessment. We embrace and committed in achieving employment equity within the organisation. Auditor General welcomes applications from all persons with disabilities.

NB: Please note that only shortlisted candidates will be contacted. Should you not hear from us within four weeks, kindly consider your application unsuccessful.

Click here to apply

Specialist: Process Engineer

Listing reference: agsa_000121

Listing status: Online

Apply by: 6 October 2026

Position summary

Industry: Auditing/Accounting

Job category: Process Engineering

Location: Pretoria

Contract: Permanent

EE position: No

Introduction

The purpose of this role is to drive business process optimisation, standardisation and continuous improvement to support digital transformation and improve operational efficiency and service delivery. It also analyses, designs, and enhances end-to-end business processes, identifying automation and digital opportunities aligned to the organisational strategy. The role ensures effective collaboration between business and technology stakeholders to deliver sustainable, value-driven process and digital improvements. This position reports to a Senior Manager Digital Enablers.

Job description

Strategic Function

• Identify areas for improvement and develop strategies to enhance business processes. 
• Optimisation of business processes to enable achievement and alignment with the strategic goals or objectives.
• Support the implementation of the business unit “Balanced Scorecard” (BSC) initiatives.

Product Management

• Analyse current business processes, systems, and digital workflows to identify inefficiencies, risks, automation opportunities, and process improvement initiatives
• Develop, maintain, and optimise AS-IS and TO-BE process models using approved process management and transformation methodologies and tools
• Define future-state processes aligned to business requirements, digital transformation objectives, operational efficiency targets, and automation opportunities
• Design and maintain end-to-end enterprise process maps that support organisational alignment, integration, and standardisation
• Define and model business architecture elements, including capabilities, processes, systems, data, and organisational objectives
• Develop and maintain enterprise business capability maps and capability maturity assessments
• Establish, maintain, and enforce enterprise process management standards, governance frameworks, methodologies, and naming conventions
• Maintain the enterprise process repository, ensuring all process documentation remains current, accurate, and compliant with governance requirements
• Document and maintain policies, procedures, standard operating procedures (SOPs), digital workflows, and knowledge assets to support operational consistency and compliance
• Facilitate process ownership, accountability, and governance across business units
• Monitor compliance with approved process standards and governance requirements
• Identify, assess, and prioritise process optimisation, digital transformation, and automation opportunities across the organisation
• Diagnose operational challenges and design innovative, technology-enabled solutions using process excellence and continuous improvement methodologies
• Support improvement initiatives through requirements elicitation, process analysis, solution design, testing, implementation, and post-implementation reviews
• Identify manual processes and forms suitable for digitisation and workflow automation
• Act as a subject matter expert in business process management, process optimisation, automation, and digital transformation
• Conduct process maturity assessments and define target maturity levels aligned with organisational objectives
• Monitor, measure, and report on process maturity, automation levels, process-to-procedure linkage, and digital transformation progress
• Define, maintain, and monitor process performance indicators (KPIs), operational metrics, baselines, and performance targets
• Analyse process performance trends and recommend corrective actions to improve efficiency, effectiveness, and value delivery
• Track, measure, and report realised benefits from process improvement, optimisation, and digital transformation initiatives
• Identify, assess, prioritise, and communicate process-related risks, control gaps, and operational impacts to relevant stakeholders
• Conduct quality assurance reviews of business processes and digital workflows to identify improvement and optimisation opportunities 
• Develop and maintain process performance dashboards, analytics, and management reports to support informed decision-making
• Prepare and communicate reports on process performance, maturity, transformation initiatives, risks, and improvement outcomes to stakeholders and leadership
• Evaluate business process improvement solutions, digital platforms, workflow technologies, and automation tools to support organisational objectives
• Assess business value, operational impact, efficiency gains, and return on investment (ROI) of proposed and implemented solutions
• Support the selection, testing, validation, implementation, and adoption of process and technology solutions
• Conduct post-implementation reviews to assess effectiveness, sustainability, user adoption, and achievement of expected benefits

Stakeholder Management

• Prepare and present process optimisation, digital transformation, performance, and risk reports to stakeholders and governance forums 
• Collaborate with business and technology stakeholders to deliver sustainable process improvements and digital transformation outcomes
• Maintain awareness of emerging process engineering, business transformation, and automation best practices to drive innovation and continuous improvement
• Assist business owners to document, standardise, and benchmark policies, procedures, and digital operating practices against global industry standards
• Build and maintain effective relationships with internal and external stakeholders to support process improvement, digital transformation, and service delivery objectives
• Engage stakeholders to understand business needs, identify performance challenges, and drive continuous improvement initiatives
• Conduct stakeholder impact assessments and communicate process, operational, and transformation risks to relevant stakeholders
• Facilitate stakeholder engagement sessions, workshops, and communications to secure alignment, buy-in, and adoption of new processes and digital solutions
• Support business readiness, change management, and user adoption activities to ensure the successful implementation of process and technology changes
• Manage and monitor service level agreements (SLAs) to ensure service performance standards are achieved
• Maintain relationships with relevant professional bodies and industry networks to promote best practices, knowledge sharing, and continuous professional development
• Engage and collaborate with business stakeholders to standardise, improve, and transform business processes
• Present process improvement recommendations, transformation roadmaps, and performance insights for review and decision-making
• Remain informed on emerging business process management practices, digital transformation trends, automation technologies, and industry best practices to drive continuous improvement

People Management

• Participate in the BU’s transformation, culture, and diversity and employment equity initiatives
• Commit to continuous learning and advancing of one’s skills to remain abreast with industry trends

Financial Management

• Contribute to the compilation of centre budget and manage project expenditure related to functional area
• Ensure compliance to the organisation’s governance processes, policies and processes
• Manage supply chain processes within own functional area

Other Responsibilities

• Perform and/or manage other projects, tasks and assignments delegated by the Senior Manager not stipulated in the role profile description as and when required

Minimum requirements

Formal Education 

This position requires a minimum qualification of bachelor’s degree (NQF Level 7) in Computer Science, Information Systems, Information Technology, Engineering, or a related field, supporting foundational knowledge in digital transformation, systems thinking, data, and technology enablement.

Added Advantage: TOGAF certification (enterprise architecture), process mapping certification, and/or Business Analysis certifications (e.g., AAC, CBAP, CBDA, CCA, CCBA, CPOA, ECBA), supporting competencies in enterprise architecture, business process management, requirements analysis, and digital transformation delivery.

Experience

Minimum of 5-7 years of related experience in business process mapping, business analysis, and/or digital transformation. Experience in process improvement, automation, and optimisation methodologies supporting digital transformation, including Six Sigma, Total Quality Management (TQM), Lean, Continuous Improvement (Kaizen), Plan-Do-Check-Act (PDCA), Root Cause Analysis (5 Whys), and Business Process Management (BPM), applied within digital, data, and technology-enabled environments will be an added advantage.

Click here to apply

We wish you all the best with your applications